Challenge and Hope in a Year Like No Other

2020 Report to the Community From the President and CEO From the Chairman of the Board

As I look back on 2020, it truly was “a year like no other.” When coronavirus As chairman of Covenant Health’s Board of Directors, it is my cases increased in our region, we joined our communities in a roller-coaster pleasure to extend greetings on behalf of my fellow Board members. of challenges, from preparing our staff and facilities to care for COVID I have served on the Covenant Health Board since 2010 and patients and their families to helping our own employees, many of whom have had the privilege of being the chairman for the last three faced personal losses and unexpected financial needs. years. During this time, I have visited each of our medical centers I want to say a very heartfelt “thank you” to our communities, who lifted our throughout East Tennessee to meet the leadership teams, spirits through prayers, messages of thanks, donations of food and masks, physicians and support teams. I left each visit deeply impressed by and much more. Your kindness and generosity continue to inspire us and their passion for excellence in all that they do, and their dedication remind us of our ongoing mission to improve the quality of life in our region to providing the highest quality of care to the over two million through better health. patients Covenant Health serves annually. Jim VanderSteeg James J. Fitzsimmons As healthcare providers, we learned a great deal during 2020. We have The 2020 COVID-19 pandemic was a true test of Covenant Health’s continually improved our patient care processes, learned how to care commitment to serving our communities by providing the highest more effectively for COVID-19 patients, and at the end of the year, we launched a robust plan quality of care under the most challenging circumstances. Our leadership, physicians, for distributing vaccines to our employees and to our communities. We have implemented new caregivers and support teams rose to this challenge at great personal risk to ensure that technology such as our “Helen” chat feature and telehealth services to help patients even if they are each of our patients received excellent care. unable to leave their homes. Our Board is made up of a talented group of community leaders and physicians who Despite the challenges and difficulties related to COVID-19, in 2020 we announced several exciting donate their time and expertise in service to Covenant Health. I know I speak for all Board partnerships, joint ventures and plans for the future: members when I say that we have a profound dedication to the health system’s not-for-

• Covenant Health was named Dollywood’s strategic partner for healthcare. Similar to Covenant profit mission: improving the quality of life in our communities through better health. Health, Dollywood is committed to quality. The theme park welcomes about 3 million visitors each We serve on the Board because we want to be part of an organization that truly makes a year, and we are honored to collaborate with Dollywood to enhance guests’ experiences through difference in the lives of people in our region. support of the park’s safety team and other healthcare initiatives. The Board has a great deal of pride in Covenant Health – its leaders, employees, physicians • We announced a partnership with Acadia Healthcare to build a new inpatient behavioral and volunteers, and its Pledge of Excellence in all endeavors. Covenant Health is well in Knoxville to help meet our region’s ongoing need for mental health services. recognized for achievements in quality and patient safety, for the integrity of our business • We announced a partnership with to renovate and expand the services of the operations, for our financial strength and for reinvesting in facilities and medical resources Patricia Neal Rehabilitation Center at Fort Sanders Regional Medical Center and to build a new in local communities. These achievements have been recognized by Forbes magazine, inpatient rehabilitation hospital on the Fort Sanders West campus in west Knoxville. which has named Covenant Health to several of its “Best Employer” lists six times. As Board • We announced plans for a new outpatient facility in south Knoxville that will include urgent care, members we proudly affirm the health system’s commitment to continued excellence in an outpatient diagnostic center, primary care services and physical rehabilitation. patient care and to making Covenant Health the first and best choice. It is truly a privilege to • Morristown-Hamblen Healthcare System announced plans to build a free-standing emergency serve our patients and communities. department and outpatient diagnostic center that also will include office space for physicians. In 2021 we will celebrate Covenant Health’s 25th anniversary, and I am looking forward to this important observance. As I think about our health system’s past and future, I am most grateful for our employees and their devotion to our patients, families and communities. In the pages of this report you will get a glimpse of this unwavering devotion during “an unprecedented year.” As always, we are James J. Fitzsimmons honored to serve our Tennessee communities and we thank you for trusting us with your care.

Jim VanderSteeg

Covenant Health 2020 Report to the Community A Year Like No Other 2020 ANNUAL REPORT TO THE COMMUNITY

As 2019 drew to a close, Covenant Health had much to celebrate. Parkwest Medical Center had just opened its new Dogwood Tower, adding operating rooms, establishing a new surgery entrance and patient discharge area, and expanding the footprint of the hospital. Fort Sanders Regional Medical Center was beginning a year-long celebration of the hospital’s 100th anniversary and had completed the first phase of a major project: the opening of an expanded emergency department, with construction Our communities contributed more scheduled to continue on a new than 10,000 masks for patients and critical care unit in 2020. Covenant Health helps employees take extra precautions such as wearing visitors during our “10,000 Masks in The gift of hope arrived just before the holidays in the form of COVID-19 vaccines. personal protective equipment (PPE) to deliver safe care. Then came coronavirus. Health 10 Days” campaign. system administrators and clinical leaders began learning about and In March 2020, Covenant Health innovative ways to meet the settings. Covenant Health’s board of preparing for a possible influx of and other Tennessee hospitals challenges presented by coronavirus. directors and executive leadership COVID-19 patients, and began temporarily paused some outpatient When outpatient services and team acknowledged these challenges establishing procedures to assure services and elective procedures. elective procedures resumed, we and expressed gratitude through that safe care would continue for all Administrators and clinical caregivers had strict screening procedures COVID relief bonuses and additional patients. began meeting regularly, developing and visitation guidelines in place for paid time off for employees. our hospitals, nursing homes and The year ended with hope on physician practices. the horizon: the arrival of COVID-19 Because of the pause in outpatient vaccines. By Dec. 31, front-line services and procedures, many employees and medical staff at our employees’ hours were reduced acute-care facilities had opportunities for a portion of the year. Covenant to receive the vaccine, with distribution Health leaders recognized a need expanding throughout the system and Employees checked temperatures and for emergency assistance and into our communities in 2021. asked COVID-19 established a COVID relief fund While it was a difficult and screening questions of of $2 million for employees facing challenging year for healthcare everyone who entered unexpected financial needs. organizations around the world, our facilities. By the end of 2020, the volume including Covenant Health, it also was of COVID-19 patients across our a year rich in learning and abundant organizations was at an all-time high. blessings. In 2021, Covenant Health COVID-19 created challenges for will celebrate 25 years as a health employees in all areas of the health system. We look forward to that Fort Sanders Regional’s sterile processing department reprocessed N95 masks system, especially front-line workers celebration, and to continuing our for safe reuse. delivering patient care in high-risk care for the people of Tennessee.

2 3 Innovative Care for 2020 ANNUAL REPORT TO THE COMMUNITY Patients and Communities

Daunting challenges New Recognition Program and honor that person. When a resulting from the for Veteran and Active patient has been identified as COVID-19 pandemic Military Patients having served, they are offered inspired creative solutions. In November 2020, Covenant a special pin and certificate This year Covenant Health established Health initiated a new program to thanking them for their service several initiatives to make sure our help identify veterans and active and sacrifice,” she said. patients continued to receive safe and military members as part of our “The first few weeks of this compassionate care. hospitals’ admission process. initiative proved very meaningful Clinical social worker for our staff who are veterans,” “Helen” Helps with Medical Cindy Winterberger, LMSW, she added. “I think about all the Appointments, Answers Patients’ has coordinated a military lives we are going to impact. Questions recognition program as part of her People who need and seek In 2020 Covenant Health launched responsibilities at Covenant , healthcare may receive a special “Helen,” a new interactive chat and was integral in introducing moment of thanks, and that assistant to help people navigate the military recognition program touches my heart. If not for the COVID-19 medical care without throughout Covenant Health. brave men and women who have Methodist Medical Center volunteer having to leave home. Helen guides Winterberger explained, “It creates stood to defend our nation, where Murrell Hughett was honored for his users through a symptom checker a moment for our staff to thank would we be?” military services during his hospital stay. and advises them on next steps for care. Helen also connects users with nurses who can answer specific care questions and schedule telehealth In February 2020, team. Covenant Health also will offer appointments with a medical provider. Dollywood officials health-related activities for guests, Users can connect with Helen announced Covenant including hand sanitizing stations and at CovenantHealth.com and on all Health as the “official health tips signage throughout the hospital and medical practice websites health system partner of park. The agreement also extends to throughout the Covenant Health Dollywood.” The partnership Dollywood’s Splash Country system. focuses on the organizations’ shared “Our two organizations have much commitments to excellence, strong in common,” said Jim VanderSteeg, Telehealth Grows Rapidly during and vibrant communities, guest Covenant Health president and CEO. Pandemic Year services and experiences, and to “Both are known for excellence ... both The innovative ability for patients improving the quality of life in the are committed to our local region and to “visit” medical providers remotely region. have a long legacy of service to our via phone or computer expanded As part of the multi-year communities. exponentially during 2020, and agreement, Covenant Health “Covenant Health is the Knoxville telehealth services will continue to treatment. Halford, MD, Covenant Health Senior will work with the award-winning area’s largest employer and Dollywood grow in the future. In addition to telehealth Vice President and Chief Medical theme park on projects including is the largest employer in Sevier Dollywood President Craig Ross, Telehealth sessions allow the care, patients can enroll in Informatics Officer. “In the face County. Both are committed to upgrades to the park’s baby care left, and Covenant Health CEO Jim MyCovenantHealth, a patient of the coronavirus pandemic, we improving the overall quality of life patient at home to video chat with facilities, nursing centers and the VanderSteeg announce the health a medical provider using a mobile portal offering secure access to worked diligently to create innovative well-known Calming Room, as well in our region through our respective system’s new partnership with device or computer. During the virtual health information and continuous solutions that allow our patients to as sponsorship of Dollywood’s safety programs and services.” Dollywood. appointment, the provider can assess communication with providers. connect with their care team from the the patient, order testing if needed, “We’re very excited to offer these comfort of their homes.” and prescribe medications and types of digital services,” said Mandy

4 5 To Our Communities – 2020 ANNUAL REPORT TO THE COMMUNITY THANK YOU for Your Support

Throughout 2020, Covenant Our hospitals and clinics have been Health and our member the recipients of prayers and letters, organizations have been food items, mask donations, thank- blessed by supportive and uplifting you gifts and financial contributions acts of kindness from our communities. to our WeCare employee fund We cannot begin to express our thanks from nearly 250 businesses and for your support during this challenging 250 individuals throughout East year. It means a great deal to know Tennessee. We are also grateful to that people throughout our region are Covenant Health’s board of directors, thinking of our health system and our physicians and employees for their 11,000 employees who are dedicated to gifts and contributions. providing excellent care for our patients You made – and continue to make – every day. a difference in our hearts. THANK YOU! Scouts throughout the region sent a thank-you message from the Great Smoky Mountain Council.

Employees appreciated the many “messages from the heart” that we received.

Words of thanks made a difficult new path easier.

Healthcare workers are always heroes - but especially during 2020.

Area churches gifted our employees with meals and snacks for the body and prayers for the soul. Employees at Patricia Neal Rehabilitation Center received gift bags and celebrated in socially distanced fashion. Many businesses and organizations Harriman Middle School expressed thanks to Roane Medical Center employees. contributed meals, snacks, and “sweet thank-yous” to our employees.

6 7 Expansion and Joint Ventures 2020 ANNUAL REPORT TO THE COMMUNITY on the Horizon

Covenant Health for behavioral health services in announced several joint Knoxville and surrounding counties. ventures and expansion Construction began in late 2020 projects in 2020. These projects on a state-of-the-art 90-bed will enhance the health system’s psychiatric hospital at the corner transition from a network of hospitals of Old Weisgarber Road and Dowell to a comprehensive healthcare Springs Blvd. in West Knoxville. Artist’s rendering of East Tennessee Behavioral Health, Covenant Health’s joint delivery system, bringing the most Slated to open in 2021, the new venture with Acadia Healthcare, Inc., to provide additional inpatient behavioral needed services to our communities: hospital will have a total capacity of health services for the community. • In February 2020, Fort Sanders 138 beds to meet projected future Regional Medical Center opened demand for inpatient services. a new emergency department, Treatment will be provided for doubling capacity and adding adults, seniors and adolescents diagnostic and imaging services to who struggle with acute symptoms Morristown-Hamblen West the ED to create faster and more of mental health disorders such as efficient services for patients and anxiety, depression, bipolar disorder, staff. The project continued in 2020 posttraumatic stress disorder (PTSD) A new outpatient facility in south Knoxville will include urgent care, physician and substance use disorders. XXXX with phase 2, the construction of a offices, a diagnostic center and physical rehabilitation services. new and expanded critical care unit, “The shortage of resources for which opened in first quarter 2021. mental health is a national problem • In July 2020, Encompass Health that we also face here in East Corp. (NYSE: EHC) and Covenant Tennessee,” said Jim VanderSteeg, Health announced a joint venture Covenant Health president and to own and operate Covenant CEO. “Covenant Health and Acadia Knoxville Mayor Indya Kincannon and Knox County Mayor Glenn Jacobs (above, Health’s Patricia Neal Rehabilitation Healthcare intend to substantially far right) joined Covenant Health representatives as Fort Sanders Regional fill that gap by providing treatment Center at Fort Sanders Regional opened a new emergency department. The hospital also built a new critical care Medical Center. The project options for patients and increasing unit featuring larger rooms, innovative technology and patient/family amenities. Morristown-Hamblen West will include a free-standing emergency department, access to much-needed high includes modernization of the diagnostic center and physician offices. Center and conversion to a 22-bed quality care.” “hospital-in-hospital” structure. • In fall 2020, Covenant Health “South Knoxville is rapidly becoming System plans to build a $37 million a destination community,” said Jim The joint venture also includes a announced plans for a $20 outpatient facility. The proposed VanderSteeg. “This new project will new 51-bed, free-standing inpatient million outpatient facility in 50,000-square-foot facility will provide needed health services rehabilitation hospital to be built south Knoxville. Construction is include a free-standing emergency in a convenient location that is on the Fort Sanders West campus. anticipated to begin in the first department and diagnostic center easily accessible for people in quarter of 2021. as well as physician offices, and will Both facilities will serve patients South Knoxville and Seymour.” The The proposed facility has more than be known as Morristown-Hamblen recovering from debilitating facility also will have ready access 36,000 square feet and will include an West. Construction will begin in illnesses and injuries including to Covenant Health’s network strokes and other neurological Covenant Health and Encompass Health Corp. plan to build a new inpatient urgent care area with extended hours, 2021 and the facility is scheduled to rehabilitation hospital at Fort Sanders West. of services when patients need a clinic for primary care and other open in 2022. disorders, brain injuries, spinal cord medical care. injuries, amputations and complex The two joint venture investments • In August 2020, Covenant Health medical subspecialties, a diagnostic orthopedic conditions. total more than $50 million, and and Acadia Healthcare, Inc. center with laboratory and imaging • At the end of 2020, Covenant Health both projects are expected to be (NASDAQ-ACHC) formed a joint services, and areas for physical announced that member hospital completed in 2022. venture to address the growing need rehabilitation and education. Morristown-Hamblen Healthcare

8 9 Covenant Health Delivers 2020 PHILANTHROPY: goodwill, ANNUAL REPORT Award-Winning Care TO THE COMMUNITY the love of humankind

Covenant Health has No other year has shown • More than 3,000 patients and received regional and us the goodwill of our employees facing unexpected national accolades for community like 2020. financial crises received excellence in quality, Nearly 5,000 individuals, businesses, emergency assistance with patient safety and foundations and organizations housing, transportation, food, advanced medical care. generously supported Covenant utilities, medical supplies and Among many others, Health in 2020. Their donations, which funeral expenses. Covenant our 2020 recognitions benefit the patients served by our Health employees and physicians included: hospitals and programs, totaled over contributed over $670,000 to the $2.6 million. We are truly grateful. annual WeCare employee giving American College of Radiology Covenant Health’s Office of campaign to support these needs Center of Excellence for Breast Philanthropy coordinated fundraising and other health system programs. Imaging efforts across the health system • Almost $60,000 in contributions Cumberland Medical Center through six foundations in 2020: provided patients completing Morristown-Hamblen Healthcare • Fort Sanders Foundation (serving treatment at Peninsula Hospital System the needs of Fort Sanders Regional, with an adequate supply of

Fort Loudoun, Parkwest, Roane, Generous donors, led by Clayton medications to maintain health Best Employer, Forbes Magazine and Cumberland medical centers; Homes, supported the renovation until insurance could be arranged Covenant Health (sixth time) and modernization of Patricia Neal Covenant HomeCare/Hospice; for medication maintenance. Rehabilitation Center’s independent Stroke care excellence designations To see more of the awards and Peninsula, and Patricia Neal living apartment, which provides • Nurse navigators at Thompson BEST for Babies designation from from The Joint Commission and recognitions received by our member Rehabilitation Center) a home-like place for patients and Cancer Survival Center provided Tennessee Hospital Association and the American Heart and Stroke organizations, visit CovenantHealth. caregivers to practice new skills • Methodist Medical Center 21,985 patient counseling sessions Tennessee Center for Patient Safety Association’s Get With The com/accolades. before leaving the Center. Foundation to more than 1,300 patients facing Morristown-Hamblen Healthcare Guidelines® programs a cancer diagnosis. Donations fund System All acute-care hospitals in Covenant • Morristown-Hamblen Hospital Your generous donations are the important work of the Center’s Health’s Stroke Hospital Network Foundation benefiting patients and their families navigators, who guide patients Cardiology recognitions from the • Thompson Cancer Survival Center across our region: through financial and insurance American Heart Association’s Get Foundation processes, medical questions and With The Guidelines® program for • Covenant Homecare clinicians • Claiborne Healthcare Foundation procedures, and the challenges excellence in cardiac care provide medical care, medication (serving Claiborne Medical Center of daily life during their medical Fort Sanders Regional Medical Center Our Pledge of Excellence management and case and Claiborne County’s health treatment. Methodist Medical Center management to individuals at a needs) Parkwest Medical Center new onsite treatment facility at • Dr. Robert F. Thomas Foundation Knox Area Rescue Ministry (KARM), Covenant Health is grateful “Most Wired” designations for (serving LeConte Medical Center preventing hundreds of emergency for the leadership of our effective use of computer technology and Sevier County’s health needs) room visits and hospitalizations. foundations’ volunteer board Covenant Health – Acute category The patient always comes first This program was supported with members who share their time, talent, and wisdom to improve Covenant Medical Group – The work of these foundations, $178,000 of your donations in 2020. the health of our communities. Ambulatory category Excellence in everything I do guided by volunteer boards of • Almost 200 pulmonary Thank you for your service! directors, is made possible by rehabilitation patients without Best Maternity Hospital, Newsweek We will be the first and best choice community support. Almost $5 million insurance coverage or ability to pay Magazine for our patients was distributed by our foundations received outpatient therapy in 2020 Cumberland Medical Center in 2020 to support Covenant Health through support from a Will Rogers LeConte Medical Center hospitals and programs. Institute grant.

10 11 About Covenant Health 2020 ANNUAL REPORT TO THE COMMUNITY

HOSPITALS10 9 23 EMERGENCY COUNTIES IN SERVICE AREA DEPARTMENTS Our board members and administrative leaders serve our communities 85 through strategic planning and successful operation of these Covenant PHYSICIAN Health member organizations: 1 PRACTICES FITNESS CENTER Hospitals Physician Services Claiborne Medical Center Covenant Medical Group, Inc. 2 Cumberland Medical Center Covenant Health also partners in joint ventures with HEALTH AND 350 EMPLOYED REHABILITATION PROVIDERS Fort Loudoun Medical Center CENTERS physicians who perform surgeries and provide other Fort Sanders Regional Medical Center medical services. LeConte Medical Center Methodist Medical Center of Oak Ridge Other Programs and Services 16 Morristown-Hamblen Healthcare System JOINT VENTURES 6 Parkwest Medical Center Covenant Staffing Services SLEEP CENTERS Peninsula Hospital Fort Sanders Health and Fitness Center Roane Medical Center Fortress Corporation Nanny’s OUTPATIENT5 Outpatient and Specialty Care Tennessee Wesleyan University BEHAVIORAL – Fort Sanders Nursing HEALTH Covenant and Methodist Therapy Centers 3 CLINICS JOINT Covenant Breast Centers CENTERS Covenant HomeCare and Hospice Foundations Covenant Joint Centers Claiborne Healthcare Foundation 7 Covenant Sleep Centers Dr. Robert F. Thomas Foundation ADVANCED PRIMARY STROKE Claiborne Health and Rehabilitation Center Fort Sanders Foundation 10 CENTERS Fort Sanders West Diagnostic Center Methodist Medical Center Foundation BREAST CENTERS LeConte Health and Rehabilitation Center Morristown-Hamblen Hospital Foundation 1 Morristown Regional Diagnostic Center Thompson Cancer Survival Center Foundation COMPREHENSIVE Patricia Neal Rehabilitation Center STROKE CENTER 6 Peninsula Outpatient Centers CANCER AND INFUSION CENTERS 1 Thompson Cancer Survival Centers REHABILITATION HOSPITAL AMBULATORY6 12 SURGERY CENTERS OUTPATIENT THERAPY CENTERS

12 13 Covenant Health Community Contributions by the Numbers

Covenant Health is PATIENT CARE SUMMARY 2020 proud to have earned an Admissions (excludes nursing home) 69,216 Caring for Those in Need “A+” rating with stable Inpatient Surgeries 14,345 outlook from Fitch and Charity Care an “A” stable rating from Outpatient Surgeries 32,133 2020 ...... $69,186,000 Standard & Poors (S&P). ED Visits 278,950 The highest among 2016-2020 ...... $317,042,000 the region’s healthcare Outpatient Visits 1,042,502 organizations, these Physician Office Visits 602,978 Uncompensated Care ratings reflect both (Care which costs more to provide than reimbursements agencies’ confidence FINANCIAL SUMMARY – FY 2020 (IN 000'S) 2020 from state and national programs cover) in Covenant Health’s Total Operating Revenue 1,470,127 2020 ...... $187,326,000 financial strength. Total Assets 2,986,649 2016-2020 ...... $868,644,000 Total Liabilities 1,274,916 Subsidized Care Net Assets 1,711,733 (Clinical services provided to meet community needs despite financial loss)

2020 ...... $48,498,101 Welcoming New Physicians 2016-2020 ...... $221,098,307 Investing in Our People and Our Communities BY THE NUMBERS Covenant Health welcomed 1,500 Physicians affiliated with Covenant Health Contributions to Community Organizations 31 newly employed 50+ Physician specialties physicians in 2020, Donations to health-related organizations; community needs and outreach programs; programs for children, youth and education; economic/community 150 Physicians associated with Covenant Medical Group expanding the availability of medical services in the leadership development; and arts, recreation and quality of life 90 Physician assistants and nurse practitioners counties we serve. 2020 ...... $406,110

Medical Specialties: 10 New Physicians: 31 Counties Served: 7 2016-2020 ...... $2,701,145 Cardiology 8 Anderson, Claiborne, Knox, Hamblen Health Professionals’ Education General Surgery 2 Knox, Anderson Vascular Surgery 1 Knox, Anderson 2020 ...... $1,388,195

Hematology/Oncology 4 Blount, Knox, Hamblen 2016-2020 ...... $9,870,703 Neurohospitalist 3 Knox Employees, Salaries and Benefits Obstetrics/Gynecology 4 Knox, Cumberland, Anderson Number of employees as of 12/2020: 10,683 Gyn/Onc 1 Knox Orthopedic Surgery 1 Knox 2020 ...... $725,833,964 Primary Care 5 Anderson, Knox, Roane 2016-2020 ...... $3,340,146,435 Urology 2 Knox, Cumberland Real Property Taxes – All Counties, including Knox County

2020 ...... $3,900,218 2016-2020 ...... $19,196,384

14 15 2020 Covenant Health Board of Directors

Gerald Boyd Edgar Gray King Purnell VP, Strategic Business Development Stewart Lumber Company (Retired) Chairman, Knoxville Board Nuclear and Environmental Group Morristown Capstar Bank Technical Services Division Amber Krupacs Huntington Ingalls Industries Jorge Sanabria Executive Vice President and CFO, Oak Ridge Owner/President Clayton Homes, Inc. Expoquip, Inc. Willard Campbell, M.D. Maryville General/Vascular Surgeon, Cosby Stone Timothy Matthews Parkwest Medical Center Chairman, Cosby Harrison Company, President and CEO, Global Media and Information Services Michael Casey, M.D. Jewelry Television Crossville Orthopedic Surgeon, Fort Sanders Regional Medical Center Janice McKinley Carl Storms Senior Vice President and Chief Nursing President, Concrete Materials, Inc. Ronni Chandler Officer (Retired) (Retired) Executive Director, Project GRAD Covenant Health Morristown Mitch Dickson, M.D. Dave Miller Joseph E. Sutter Anesthesiologist, Parkwest Medical First Tennessee Bank, Colonel, USAF (Retired) Center East Region President Jay Fitzsimmons James Tramontana, M.D. President, James J & Associates Bill Myers Radiologist, Vonore President and Managing Member Chief of Radiology Dept. Wagner, Myers and Sanger, PC (Retired) and President of Group James Gibson Methodist Medical Center Chairman of the Board, Alvin Nance Accurus Aerospace Corporation (Retired) CEO of Development, LHP Development Irving, Texas Linda Ogle Properties Owner and Sevier County Community Leader Sevierville

Covenant Health Chiefs-of-Staff Executive Leaders

Jim VanderSteeg Randy Denton, M.D. F. Robert McKeown, M.D. President and Chief Executive Officer Internal Medicine and Pediatric OB/GYN Physician Fort Sanders Women’s Specialists Mike Belbeck Roane Medical Center Fort Sanders Regional Medical Executive Vice President, Operations Center John Geppi Erik Geibig, M.D. Robert Santee, M.D. Executive Vice President and Emergency Medicine Radiologist Chief Financial Officer Fort Loudoun Medical Center LeConte Medical Center Luke Johnson Todd Justice, M.D. Executive Vice President, Cardiologist Timothy Wilson, M.D. Physician Enterprise/Ambulatory Services Parkway Cardiology Plastic Surgeon Methodist Medical Center Parkwest Medical Center Doug Campbell General Counsel

16 17 Our Mission We serve the community by improving the quality of life through better health. Our Vision Covenant Health is committed to being the region’s premier healthcare network by providing patient-centered care that inspires clinical and service excellence, making us the first and best choice for our patients, employees, physicians, employers, volunteers and community. Our Values In service to God and community, we value: • Integrity • Quality • Service • Caring • Developing People • Using Resources Wisely

www.covenanthealth.com www.covenantcareers.com

Covenant Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex . Covenant Health cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo .

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