Employee Handbook

Employee Handbook Revised: 06/23/2021 Encompass Health – Home Health, Hospice and Private Duty provides exceptional home care where employees are encouraged to do what they do best – care for others. April Anthony founded our company, and with the dedication and support of all its employees, has formed the company into what it is today – a national organization that has been recognized for our quality outcomes, patient & caregiver satisfaction, and employee engagement. In a short time, Encompass has grown from a single start-up location to numerous home health and hospice branches across the country. Entering the industry in 1998, Encompass soon became a regional, then national leader in the industry growing both organically and through a number of key acquisitions. Encompass provides care in the states of: Alabama Alaska Arkansas Arizona Colorado Connecticut Florida Georgia Idaho Illinois Indiana Kansas Kentucky Louisiana Maryland Massachusetts Mississippi Missouri Montana Nevada New Mexico North Carolina New Hampshire Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina Tennessee Texas Utah Virginia Washington Wyoming The Encompass guiding principle of providing A Better Way to Care is achieved every day by our committed employees and dedicated, experienced management team. Our foundation includes: Unwavering commitment to regulatory compliance Competent and compassionate caregivers equipped with value-added resources to provide exceptional patient care Corporate stability through our commitment to efficient operations and relationship with the Encompass Health IRFs Local administrators and staff who ensure we remain a part of the communities we serve On January 1, 2015 Encompass became part of the Encompass Health Corporation previously HealthSouth, which is headquartered in Birmingham, AL and is the nation’s largest owner and operator of inpatient rehabilitation hospitals operating in 33 states across the country and in Puerto Rico. Encompass Health hospitals provide a higher level of rehabilitative care to patients who are recovering from conditions such as stroke and other neurological disorders, orthopedic, cardiac and pulmonary conditions, brain and spinal cord injuries, complex orthopedic conditions and amputations. On January 2, 2018, HealthSouth and Encompass Home Health and Hospice joined together under one brand name and can be found on the internet at EncompassHealth.com. 6688 N. Central Expressway, Suite 1300 Dallas, Texas 75206 877.330.7657 214.239.6500 Table of Contents ORGANIZATION Equal Opportunity ................................................................................. 1.01 EMPLOYMENT PRACTICES Orientation......................................................................................... 2.01 Hiring Practices ................................................................................... 2.02 Personal Appearance ............................................................................ 2.03 Telephone Calls ................................................................................... 2.04 Cell Phones & Personal Electronic Devices.................................................. 2.05 Confidential Information ........................................................................ 2.06 Personnel Records ................................................................................. 2.07 Motor Vehicle Record ............................................................................. 2.08 EMPLOYEE CONDUCT Complaints and Grievances...................................................................... 3.01 Alcohol and Drug-Free Workplace ............................................................. 3.02 Illegal Weapons / Concealed Handguns....................................................... 3.03 Search Policy ....................................................................................... 3.04 Employee Conduct ................................................................................ 3.05 Employee Performance Improvement ......................................................... 3.06 Communications and Information Systems ................................................... 3.07 Respect for Property.............................................................................. 3.08 Sexual Harassment ................................................................................ 3.09 Open Door Policy .................................................................................. 3.10 Employee / Patient Services Restrictions .................................................... 3.11 Employment of Immediate Family Members ................................................. 3.12 Employment of Clients ........................................................................... 3.13 EMPLOYMENT AND PAY Hours of Work ...................................................................................... 4.01 Smoking.............................................................................................. 4.02 Attendance and Tardiness ....................................................................... 4.03 Payroll Information ............................................................................... 4.04 Employee Classification .......................................................................... 4.05 Restricted Employment .......................................................................... 4.06 Timesheets.......................................................................................... 4.07 Overtime ............................................................................................ 4.08 On Call ............................................................................................... 4.09 Resignation ......................................................................................... 4.10 Termination......................................................................................... 4.11 Performance Evaluation.......................................................................... 4.12 Job Descriptions ................................................................................... 4.13 Continuing Education ............................................................................. 4.14 Rest and Meal Periods ............................................................................ 4.15 Americans with Disabilities Act (ADA) and Reasonable Accommodations ............. 4.16 Pregnancy, Lactation Anti-Discrimination and Accommodation ......................... 4.17 EMPLOYEE BENEFITS Bereavement ....................................................................................... 5.01 Holidays ............................................................................................. 5.02 Jury Duty ............................................................................................ 5.03 Leave of Absence .................................................................................. 5.04 Employee Benefits ................................................................................ 5.05 Travel Reimbursement ........................................................................... 5.06 Paid Days Off Guidelines ......................................................................... 5.07 Extended Illness Benefit and PDO Rollover .................................................. 5.08 Voting ................................................................................................ 5.09 Wage Assignments ................................................................................. 5.10 Employee Referral Bonus Plan .................................................................. 5.11 Employee Scholar Program ..................................................................... 5.12 Encompass Young Scholars Program .......................................................... 5.13 Equipment Issued .................................................................................. 5.14 Occupational Injury/Illness...................................................................... 5.15 We are excited to welcome you to the Encompass family! This Employee Handbook constitutes the written policies of and for employment with the Encompass Health – Home Health, Hospice and Private Duty agencies. The Handbook is not intended or to be construed as a contract or agreement of employment with any employee. The Handbook serves as guidance for both management and employees in the at-will employment relationship. Encompass reserves the right to revoke, change, or supplement these policies at any time without notice. No policy is intended as a guarantee of continuity of benefits or rights. No permanent employment or employment for any term is intended or can be implied by statements in this Handbook. Additional policies, procedures, protocols, manuals and supplement training documents will be provided to employees through the general, job-specific, and compliance orientation process. Guiding Principle: A Better Way to Care Statement of Values – The Encompass Health Way Set the Standard: We are committed to going above and beyond, never settling for anything less than excellence. We pride ourselves on being industry leaders and challenge ourselves to continuously improve. Lead with Empathy: We start with empathy, taking the time to understand the physical, mental and emotional needs of each other and those we support. We listen, make deep connections and engage on a personal level to better

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