AUGUST 26, 2016

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Honoring 26 dynamic health care professionals who are making patient’s lives better through their support and dedication

PREMIER SPONSOR 28 PHOENIX BUSINESS JOURNAL AUGUST 26, 2016 29 HEALTH CARE HEROES

he Phoenix Business Journal’s 15th annual Health Care Heroes awards honors those Arizona physicians, nurses, emergency responders and T volunteers who try to keep us all just a little bit healthier. A panel of judges, which included past award winners, selected this year’s honorees, who serve the community from the front office and behind the scenes in eight categories. A Lifetime Achievement award winner also was chosen. All of this year’s honorees were recognized at a special awards event held Aug. 25.

2016 Health Care Heroes Lifetime Achievement Award Winner Michael Grossman, Maricopa Integrated Health System...... 30 Lifetime Achievement Finalists Lesley Hunt, Orchard Medical Consuting...... 32 David Jacofsky, The CORE Institute...... 32 Innovator Award Winner Dr. Angela DeRosa, DeRosa Medical...... 33 Innovator Finalists Alexander Green, ASU Biodesign Institute...... 34 Marc Lato, Dignity Health-St. Joseph’s Hospital and Medical Center...... 35 Philanthropic Champion Award Winners Dr. Troy Anderson, Phoenix Neurology and Sleep Medicine...... 36 Julie Anne Wollschlager, Cigna Medical Group...... 37 Nursing Award Winner Becky Garcia, Phoenix Children’s Hospital...... 39 Nursing Finalists Paul Franquist, Banner Desert Medical Center...... 40 Mary Saladino, The Centers for Habilitation...... 41 Non-physician Award Winner Tom McSherry, Crisis Preparation and Recovery Inc...... 42 Non-physician Finalists Brenda Day, Abrazo Scottsdale Campus...... 43 Tiana Zang, Sage Hospice and Palliative Care...... 44 Health Care Education Award Winner Debra Hagler, ASU College of Nursing and Health Innovation...... 45 Health Care Education finalists Jane Abucha, Carrington College...... 46 Vanessa Williams, Crisis Response Network Inc...... 47 Health Care Volunteer Award Winner Christine Kulhawik-Marcus and Charlie...... 48 Health Care Volunteer Finalists Kathleen Segar, Mountain Vista Medical Center...... 49 Terry Daane, Fry’s Food and Drug Stores...... 49 Community Outreach Award Winner Sharon Bates, Anthony Bates Foundation...... 50 Community Outreach Finalists Jennifer Holmgren, MVP Kids Care...... 51 Gordon Deibler, Veyo Arizona...... 51 Physician Award Winner Esad Boskailo, Maricopa Integrated Health System...... 52 Physician Finalists Rene Bartos, Mercy Care Plan...... 53 Kathleen Graziano, Phoenix Children’s Hospital...... 53

Staff Project editor: Ilana Lowery Editorial contributors: Eric Jay Toll, Lead designer: Joel Chadwick Angela Gonzales, Hayley Ringle, Mike Sunnucks, Becca Smouse, Photo editor: Jim Poulin Steven Totten and Cassidy Trowbridge

NOTE: PHOTOS IN THIS SPECIAL SUPPLEMENT THAT DO NOT HAVE SPECIFIC CREDITS WERE PROVIDED BY THE WINNERS. 30 PHOENIX BUSINESS JOURNAL HEALTH CARE HEROES

WINNER: LIFETIME ACHIEVEMENT Dr. Michael Grossman Retired, associate dean for graduate medical education at the University of Arizona College of Medicine-Phoenix and vice president of academic affairs for Maricopa Integrated Health System

BY ANGELA GONZALES | [email protected], 602-308-6521, @PhxBizAGonzales

hen Dr. Michael Grossman served limb in two different directions. Reserve as medical students. in the U.S. Army in Vietnam, he His knee and ankle were severely injured, He wasn’t even paying attention to his mail, W noticed there were a lot of mili- causing him to miss his sophomore season, but which addressed him as 2nd Lt. Michael Gross- tary men who were addicted to narcotics. he was able to maintain his eligibility. man, U.S. Army Reserves. He was the chief of medicine and pharmacy Meanwhile, he took all the courses he need- “I was already in the Army Reserve as a med- at the 85th evacuation hospital in Phu Bai, ed to earn his degree in geology. ical student,” he said. Vietnam. At the beginning of his sophomore year, one His first year of active duty was spent in San “It was a major issue,” said the 80-year-old of his professors gave a lecture about crystal- Francisco, where he completed his internship retired physician. “But unfortunately, at that induced diseases, such as gout. and residency training. But he was sent to Viet- time — we’re talking 1970 — the Army did not “He was a brilliant man who knew a lot of nam during his second year. recognize that was a problem. They had a non- things, but didn’t know anything about crys- He was awarded six medals, including sensical program, so I got involved in doing my tals,” said Grossman. “Crystals were part of my the Bronze Star, for his work and service in own thing.” background. He hired me, and I worked with Vietnam. That got him into trouble with the military, him after school, weekends and summers.” When he finished his military service, which threatened to court martial him for not They even published scientific papers another military doctor took over the drug following the rules. together. rehab program he started. He became friends Luckily, a couple of senators at the time By his senior year, he realized that he really with that doctor and his wife, who introduced announced the U.S. military was having a sig- wanted to be a doctor. him to Dixie, whom he married in 1975. nificant narcotics problem. “I went and talked to the dean of the medical “She’s an awesome lady — she really is,” As it turned out, the drug rehabilitation pro- school, but he wasn’t overly enthusiastic about Grossman said of his wife. gram Grossman started was adopted as the offi- it,” Grossman said. “It was a long way to go.” Grossman has been vital to the development cial program for that section of Vietnam. For several years, he worked as a geologist of graduate medical education in Arizona, Ironically, Grossman, who was born in while going to night school to earn the prereq- building the GME program at several hospitals Philadelphia, didn’t always want to become a uisites for medical school. throughout the state. physician. He applied to one medical school in Phila- Grossman, professor emeritus of internal Instead, Grossman became interested in delphia — Hahnemann University, which now medicine at the University of Arizona College geology because his older brother was a natu- is owned by Drexel University College of Med- of Medicine, is credited with saving the resi- ralist, serving as a professor of plant pathology icine — just to get the feel for the application dency program at Maricopa Integrated Health for many years. process and was surprised to be accepted. System, receiving the Maricopa Health Foun- He entered his freshman year at Temple After medical school, he figured it would be dation’s Lifetime Achievement Award. University in 1953 on a football scholarship, a good time to get started on his mandatory During his time building GME throughout and also ran track in the spring. miliatry service. But he was rejected because the state, Grossman said he enjoyed interacting But his football career ended before his of his football injury. with the students. sophomore year when an opponent during Little did he know, during those early mil- “Teaching is rewarding and the best way to a preseason game illegally tackled him from itary draft days medical school graduates only learn,” he said. “Learning is a two-way street behind, grabbing his leg at the same time owed the government two years of active duty between students and teachers.” another opponent blocked him, sending his because they are considered in the U.S. Army He retired in June.

Personal health care hero: Jonah Dream car: Not a car fanatic Perfect pet: German Shepherd Book you always meant to read: Salk, MD One person who shaped Nonprofits you support: I I think I am up to date. Three things always in your your life: Daniel McCarty, MD, support the Heifer Foundation, Favorite vacation spot: My medicine cabinet: Aspirin, Aleve introduced me to research and several universities, my church, favorite areas are where my two and Pepcid Complete the interconnection of physical the Episcopal Foundation and sons and families live: Carlsbad, Your superpower would be: science and medical research. many others. California, and Denver. Intellect Three people (dead or alive) to Top three items on your bucket If you could change your career: First thing you would do with have dinner with: Albert Einstein, list: As a somewhat disabled Since my first choice was to be a lottery winnings: I would Mahatma Gandhi, Abraham 80-year-old, I am satisfied with my geologist, I think I might do that take time to clearly consider Lincoln experiences and realistic about again. the distribution for family and Favorite musician or band: Bruce what I can accomplish. particularly for charity distribution. Springsteen Favorite movie: “The Quiet Man” AUGUST 26, 2016 31 HEALTH CARE HEROES

JIM POULIN | PHOENIX BUSINESS JOURNAL 32 PHOENIX BUSINESS JOURNAL HEALTH CARE HEROES

r. David Jacofsky’s father was Jacofsky, 43, is the oldest of two sons; determine where to start his new busi- the most influential person in his younger brother has a Ph.D. in anat- ness, and was told there was a need for D his life. omy and bionengineering and works in orthopedics in the northwest Valley. “He definitely was my best friend,” Jacofsky’s company, the Core Institute. He started the company with three Jacofsky said. “He was a cancer survivor Their father and uncle were best doctors and one employee, and today has at age 18.” friends and owned a business together. nearly 1,000 employees in three states. His father was diagnosed with Hodg- Jacofsky said working with his brother As chairman and CEO of the Core kin’s Lymphoma, a cancer of the lym- continues that family tradition. Institute, he doesn’t get to perform as phatic system, which is part of the Before founding the Core Institute, many surgeries as he did when he first immune system. Jacofsky was division chief at Mayo Clin- started practicing medicine. “My mother married my father when ic in Rochester, Minnesota, where he saw “Although caring for patients is still he was told he had two months to live,” the future of health care was changing. probably my favorite thing to do,” he Jacofsky said. “I wrote a business plan for what I said. His father was put in a clinical trial thought the future of health care would With about 500,000 patient visits a for the first chemotherapy regimen for look like — centered around outcomes year, Jacofsky expects to exceed $200 that particular cancer, and ended up liv- management and predictive analytics million in revenue this year. ing until he was 52, dying of liver cancer and standardization to evidence-based “Currently, we are focused primarily — the result of all the blood transfusions care,” Jacofsky said. on growth and expansion,” he said. during chemo. He hired a consulting company to — Angela Gonzales

Your personal health care One person who shaped improve patients’ lives and Book you always meant to hero: Most of my personal your life: My sixth grade supports health care activities read: I generally read any heroes in health care are teacher Phil Tamberino, who for military veterans. I support books as soon as they interest patients. It may sound cliché, focused as much on the a number of firefighter and me, but my next book will be but the strength, optimism development of character and police organizations, as I “The Origins of Species by and attitude of many of my on the importance of learning enjoy giving back to those Charles Darwin.” FINALIST: patients, especially my cancer as he did on the learning itself. who risk their lives for others. Favorite vacation spot: LIFETIME ACHIEVEMENT patients, is nothing short of Three people (dead or I also donate to a number Home. inspiring and heroic. of hospital foundations and alive) to have dinner with: If you could change your Three things always in your Leonardo DaVinci, Henry Ford organizations that fund the fight against cancer, such as career, what would you do? medicine cabinet: Vitamins, and my father. Architect. I love building Dr. David resveratrol, and melatonin. the American Cancer Society Nonprofits you support: and The National Breast things and transforming Jacofsky Your superpower would be: I support the MORE Cancer Foundation. creative ideas into reality. The power to magically make Foundation, which performs Chairman and CEO, people happy and healthy. musculoskeletal research to Favorite movie: “Braveheart.” The Core Institute

hen Lesley Hunt finished her insurance company, and that it was a she said. service in the U.S. Navy in less stressful job. “I find it very rewarding,” she said. “It W 1976, she attended nursing Hunt was intrigued. makes me grateful and appreciate being school at Arizona State University. “Case management takes all of the a nurse. This group keeps me centered.” With a bachelor’s degree in nursing philosophy of nursing and focuses on Several years ago, when she had been under her belt, she entered the profes- client care and the family,” Hunt said. serving on the executive board of the sion, working at various hospitals, health “This is truly what nursing is.” Arizona chapter of the Case Manage- facilities, a prison and ran a doctor’s She worked for several insurance ment Society of America, she met Robin office for awhile. companies as a case manager, enjoying Orchard, owner of Orchard Medical Con- She also had been running a weekly the easy life, but all the time running sulting, who also served on the board. group for nurses addicted to drugs. It was her weekly group meetings for addict- Orchard tried to recruit Hunt to her exhausting work, but she loved it. ed nurses. company, but Hunt originally wasn’t One of the nurses would show up for One in five nurses has some kind of quite ready at the time. the weekly meeting dressed in beautiful problem with drugs or alcohol, she said. But once she heard more about clothes, scarves and jewelry, with every In the early 1980s, when nurses were Orchard Medical, Hunt decided to join hair in place. Hunt, on the other hand, caught with drugs or alcohol problems, the consulting firm. would be sweaty, with her hair hanging the nursing board would revoke their “What an awesome company,” she limp by the end of her day as a nurse. licenses. In the ’90s, the nursing board said. That’s when the other nurse told her started a recovery program for nurses, — Angela Gonzales she worked as a case manager for an rather than just revoking their licenses,

Personal health care hero? mascara. importance of education and as their community support Nurses are my heroes. I Top three items on your career planning. He was kind, is amazing. I am a financial have met so many nurses bucket list: Travel to and he allowed no excuses for supporter of SunSounds in my professional life ... Italy, travel to Northwest not pushing forward. He gave of AZ, KJZZ, veteran ones that lead and managed U.S., Washington state to me a lot of advice that I have organizations, Phoenix Rescue other nurses, others that Vancouver Island; travel to carried with me since. Mission, the Humane Society. lead non-medical people Northeast coast and travel the Three people (dead or alive) If you could change your FINALIST: and teach, others that show beaches all summer. to have dinner with: Mother career, what would you LIFETIME ACHIEVEMENT compassion to their clients, Teresa, Jesus Christ, Gordon do? I have always wanted others that are just “there” to One person who shaped your life: When I served in B. Hinckley. to be a nurse and with the support their clients, team opportunities to work in so members, etc. the Navy in the ’70’s, I had a Nonprofits you support: I Leslie Hunt unit captain who took time have always been a supporter many health care settings Three things that are always to show me how I really was of BSA ... my son is an Eagle I have never been bored. Nurse care manager, in your medicine cabinet? good enough to go to college Scout. Crisis Nursery and I cannot imagine doing Orchard Medical Consulting Toothpaste, moisturizer, and stressed to me the Desert Mission in Sunnyslope anything else. AUGUST 26, 2016 33 HEALTH CARE HEROES

JIM POULIN | PHOENIX BUSINESS JOURNAL WINNER: INNOVATOR Dr. Angela DeRosa, Owner, DeRosa Medical

BY ANGELA GONZALES out her credit cards, and opened DeRosa many mistakes along the way, but said she learned with others, especially in the [email protected] Medical. doesn’t have any regrets. area of the controversial bio-identical 602-308-6521, @PhxBizAGonzales “Opening the practice did not help “Each failure, each bad decision, every hormones. the stress of problems in a relationship,” clinical fork in the road landed me here, She wrote a book, “How Your Doctor r. Angela DeRosa, an osteopathic she said. “I dedicated a lot of time to the so I guess I don’t regret any of it,” she said. is Slowing Killing You: A Woman’s Health physician focusing on the whole practice.” She discovered her life’s calling when Survival Guide.” D body, always wanted to create Her father always told her to believe in she reached menopause by the age of 35. “Birth control pills are one of the worst a women’s clinic that focused on total herself, do what she loves and the mon- Countless misdiagnoses and costly things you can do for women — the indi- women’s health, and not just reproduc- ey will follow. physician visits turned into a quest to rect effects it has on the body,” she said. tive systems. DeRosa is the winner in the innovator understand her own health challeng- “Women need to take time to understand Before she created such a program in category for the Phoenix Business Jour- es and to find the answers she needed to who (doctors) they’re going to and edu- 2010, she had a few stops along the way. nal’s annual Health Care Heroes. improve quality of life. cating themselves.” After finishing her residency in 1998, Looking back, DeRosa said she’s made Now she’s happy to share what she’s She is a member of the International she worked for a large health care orga- Menopause Society, European Endocrine nization in Chicago for a couple of years Personal health care First thing you would do and helped me see my and Menopause Society and the Interna- before being recruited by Procter & Gam- hero: Dr. Marc Fine. He with lottery winnings: strengths. tional Society of the Study of Women’s ble to become senior medical director. was my residency director. I would fully fund my Three people (dead or Sexual Health. It was a risky move, she said. He believed in my vision new foundation KARE alive) to have dinner She also is a board member and vice to create a women’s for ME, which provides “I left clinical medicine and went to with: Beethoven, president of the Arizona Osteopathic health program in internal money to cat shelters Margaret Thatcher, Mitt the dark side of medicine — Big Pharma,” Medical Association. medicine. He took a and scholarships to Romney she said. huge political risk in our underprivileged students Within the past six years, DeRosa hospital, as well as saw the to go to veterinary school Perfect pet: Cats, of It was a good move because she spent course! has grown her clinic to three locations eight years learning about hormonal importance of women’s and specialize in shelter throughout metro Phoenix. health care especially at medicine. Nonprofits you support: health, how clinical trials were run, how She also is a clinical assistant profes- a time when it was not Dream car: Aston Martin KARE for Me Foundation, to market a new drug and brand equity. popular in the late ’90s. Camp Soaring Eagle, sor at Midwestern University’s Arizona One person who shaped National Kidney It was a cutthroat world, but one of the Three things always in College of Osteopathic Medicine as well your life: Dr. Cathy Foundation of Arizona and best experiences, she said. your medicine cabinet? as the University of Arizona College of Pietrofesa. She was my Debbie Gaby Charities. DeRosa was making a great salary with Ibuprofen, Maxalt and high school guidance Medicine-Phoenix. huge growth potential, but the call to set Bandaids. (I am a klutz!) counselor. She gave Book you always meant Advocating for and supporting women to read: “The Koran.”” up her own women’s health clinic kept Your superpower would me the confidence and is important to DeRosa. If you could change beckoning. be: Invisibility. I could strength to continue to “It’s a menopausal revolution,” she easily navigate and learn pursue my dream of being your career, what would Her then-husband thought she was out information. Information a doctor. She mentored you do? A vet. said. “We’re not going to sit down and of her mind. is POWER! me, propped me up take it anymore.” She threw caution to the wind, maxed 34 PHOENIX BUSINESS JOURNAL HEALTH CARE HEROES

s a kid growing up in Canada, Institute at Arizona State University form of a tumor.” Alexander Green always knew now are working on a Zika virus test that Green is working with the U.S. Food A he would become a scientist or would cost $1 each. and Drug Administration on a fast-track a doctor. The ASU assistant professor said the approval process for the Zika diagnostic. His father had a Ph.D. in science, and test can show results within two hours “If everything goes well, within a year his mother had two master’s degrees. and can be used anywhere in the world. we can have this out,” he said. For Halloween, it was easy to dress It could help world organizations quick- For a time when Green thought he up as a mad scientist, because there was ly track and contain an outbreak of the would become a professional musician. always a white lab coat laying around the mosquito-carrying virus using blood, Growing up, he competed in national house. urine or saliva samples. piano competitions in Canada. He also Between genetics and all that role He said he would like to expand the played the trumpet. playing, Green ended up with a Ph.D. technology for other diseases, such as “If you want to make it as a classical in materials engineering and conducted cancer, in the future. pianist, you have to be extremely good,” postdoctoral research at Wyss Institute “We have this low-cost diagnostic test he said. “Competing in national music at Harvard. that could be used to detect almost any competitions is one of those things you Since then, he has published more human illness even before existing tech- can really tell if somebody has the gift. I than 50 peer-reviewed papers, and sev- nologies — that could do a lot of good,” he wasn’t sure I had that.” eral of his scientific discoveries have said. “With early detection of cancer, you But science — that he could do. been commercialized. can get people the treatment they need — Angela Gonzales Green and his team at the Biodesign well before you can actually see it in the

Personal health care hero: Dream car: Aston Martin me to see a vast range of Perfect pet: Dog Frederick Banting (Canadian Vanquish possibilities in a musical Nonprofits you support: medical scientist, physician, Top three items on your score, convinced me to trust Doctors Without Borders. They painter and Nobel laureate bucket list: Be a space my instincts, and taught do very courageous work noted as the first person to tourist; go on an African me how much hard work helping people in desperate use insulin on humans). safari; visit the Great Barrier and practice is required to need in the developing world Three things always in your Reef. become good at something. and in war-torn areas. medicine cabinet? Bandaids, These are lessons that I turn to One person who shaped constantly in my research. Favorite movie: “The Hot FINALIST: INNOVATOR sunscreen, toothpaste your life: I have been lucky Fuzz.” Your superpower would be? to have a lot of teachers Three people (dead or alive) to have dinner with: Francis Book you always meant to Superhuman speed. and coaches who have had read: “Infinite Jest.” important roles in shaping Crick, Richard Feynman and Alexander Greer First thing you would do Ludwig van Beethoven. If you could change your with lottery winnings: Seed my life. If I had to pick one, it Assistant professor, would be my piano teacher Favorite musician or band: career, what would you do? a startup company based on Become a composer/musician Arizona State University my research Elaine Kruse. She pushed Radiohead AUGUST 26, 2016 35 HEALTH CARE HEROES

rowing up, Dr. Mark Lato was a now is part of HonorHealth. But Lato’s grant application was sick child. When he stopped practicing med- rejected. G “I had really wonderful phy- icine, Lato began a career in health After all the work he and his team put sicians who cared for me,” he said. “I care administration, eventually joining into creating the Activate Transitional couldn’t think of a better profession to St. Joseph’s in 2011, where he completed Care team, Lato figured they would do where you actually could help people his post graduate training in the 1970s. implement the project anyway. In May and get paid for it.” One of his first projects was to cre- 2015, the project received a grant from As vice president of medical manage- ate a transitional care team to coordinate the St. Joseph’s Foundation to incorpo- ment for Dignity Health’s St. Joseph Hos- patient care as patients leave the hospi- rate Medicare fee-for-service and unin- pital and Medical Center in Phoenix, Lato tal and move to another setting, such as sured patients. said he wouldn’t change the profession a rehab facility, nursing home or their Since the program was launched in for anything — except maybe to become own home. 2011, more than 300 patients have been a stand-up comedian. It started when Lato and his team served, dropping hospital readmission “I’m a smart-ass who grew up,” he said. applied for a Community Care Transi- rates from 28 percent to 13 percent. “I just love to tell jokes and kid around. I tions Program grant from the U.S. Cen- “We don’t make money on these unin- find that self-deprecating humor can be ters for Medicare and Medicaid. Under sured people, but we provide them great good for breaking tension.” the Affordable Care Act, CMS was look- care and stop the revolving door in the Lato practiced medicine for 40 years ing for new and better ways to provide emergency room so they have places to until 1998, after selling his practice to health care that improved quality and go after they’re hospitalized,” Lato said. John C. Lincoln Health Network, which outcomes. — Angela Gonzales

Your personal health care and travel to the northeast for father, who passed about 36 My family and I have also hero: The late Dr. Melvin changing of the leaves. years ago, Golda Meir, and volunteered at Habitat for Cohen. He was a wonderful Who is the one person who Billy Crystal. Humanity, the food bank at pediatrician and nephrologist, shaped your life: There were Perfect pet: Our Golden St. Vincent de Paul, and other who I was fortunate to have two people. The pediatrician Doodle, Abby. multi-generational projects trained under. within the community. We also and pulmonologist who Nonprofits you support: Three things always in took care of me as a child are substantial contributors to Supporting the Jewish our synagogue. your medicine cabinet? and adult. They were great community through Ibuprofen, acetaminophen, mentors and role models; the Jewish Community All time favorite movie: It’s FINALIST: INNOVATOR famotidine. physicians who truly listened Association, Jewish National between “When Harry Met Dream car: 1954 Ford to and spent time with their Fund, Jewish Genetics Sally” and “Star Wars.” Thunderbird (classic sports patients. Disease organization and the If you could change your Dr. Mark Lato car) If you could choose three Jewish Tuition Organization career, what would you do? Three items on your bucket people (dead or alive) to have been the pillars of Standup comedy Vice president of medical list: Zip lining, learn Spanish have dinner with: My late my philanthropic giving. management, Dignity Health

CONGRATULATIONS On behalf of our Board, physicians, employees and volunteers at Maricopa Integrated Health System, we are proud to congratulate MIHS’s 2016 Health Care Heroes finalists: Michael Grossman, MD, for the Lifetime Achievement Award and Dr. Esad Boskailo for the Physician Award

Michael Grossman, MD Esad Boskailo, MD 2016 Health Care 2016 Health Care Heroes Finalist Heroes Finalist Category: Lifetime Category: Physician Achievement 36 PHOENIX BUSINESS JOURNAL HEALTH CARE HEROES

r. Troy Anderson has an exten- with four locations throughout the state relief, including trips to Haiti, Thailand sive education and military when he’s not handling his fatherly and the Philippines. D background, having spent time duties. His military time left him with a The organization has served more studying or working — often both — in desire to serve others. than 11,000 patients. places such as California State University, “I’ve always been a philanthropist,” Anderson loves being home in the Val- Dominguez Hills, Loma Linda University, Anderson said. “My history in the Navy ley, but his time abroad holds a special Naval Hospital Oakland, Naval Air Station was pretty wonderful.” place in his heart that recalls his service Pensacola and the U.S. territory of Guam. That’s why Anderson started the in the Navy. Despite his accomplishments, Ander- Phoenix Health Foundation in 2007. “They just put you right in the mid- son wanted to be a family man, and left The organization provides financial aid dle of the cities, and you’re seeing over the Navy to be a dad to his children, mov- and mentorship to students aspiring to 1,000 people with only four to five doc- ing to the Valley in 2005. be physicians, holds community health tors,” he said. “It’s overwhelming, but it’s Now the 49-year-old Rio Verde resi- screenings and educational events, and really rewarding.” dent runs a top neurology and sleep clinic provides domestic and foreign medical — Steven Totten

Personal health care hero: is a heaven sent. bucket list: Visit and watch Jobe and Hillsong United. Dr. Richard Hart, current Your superpower would every tennis open; bringing Perfect pet: Depends. Every Loma Linda University be: I would love to heal an MRI to the people of Tonga type of pet can be amazing or medical health care system people. Often, as a physician, would be amazing; there is bad. I’ve been lucky. I’ve had and education chancellor. we see people who are in also an area in General Santos both amazing cats and dogs But when he was my mentor the middle of a medical city, Philippines, that needs a as pets, and all of them were he was the chairman of the tragedy or challenge that is clinic. It would be amazing to rescued. public health department help them out. overwhelming. It would be The and an internal medicine Nonprofits you support: amazing to be able to heal One person who shaped Phoenix Health Foundation CO-WINNER: physician. He took me on them in these moments to your life: I would say the and the Faith Hope Love my first mission trip to Brazil PHILANTHROPIC get rid of their loss, pain or same as above, Richard Hart. Project. CHAMPION when I was a freshman suffering. medical student at Loma Three people (dead or alive) All time favorite movie: Linda University. At his center, First thing you would do to have dinner with: Jesus; “Top Gun,” but a close second is helping people in need who your lottery winnings: Pay my grandmother who died is “Star Wars” and “Indiana Dr. Troy lack resources. I’ve modeled our bills off for sure! Both from breast cancer before I Jones.” my career after him. personally and as a medical met her; all of my kids when group. In addition, I would they are elderly to see how If you could change your Anderson Three things always in your fund two foundations I am a their life ended especially career, what would you do? I medicine cabinet: Ibuprofen, part of the Faith Hope Love after I have passed away. would do ministry and writing. President and Founder, Tylenol and vitamins. I play I also love to do motivational Project and the Phoenix Favorite musician or band: Phoenix Neurology and tennis and when you get my Health Foundation. speaking. age ibuprofen in moderation All American Rejects or that Sleep Medicine Top three items on your era of music. I also like Kari AUGUST 26, 2016 37 HEALTH CARE HEROES

hen Julie Ann Wollschlager Step Out, the annual fundraising walk where you grew up in,” she said. “Since I was growing up in O’Neill, for ADA, for the past six years. was little we always helped. It’s instilled W Nebraska, she and her fami- And when she’s not volunteering in my heart to help the community.” ly would have to travel four hours so her with the ADA or working as an adminis- Her co-workers at Cigna noticed sister — a Type I Diabetic — could see the trative assistant for Cigna Medical Group, Wollschlanger’s natural draw toward endocrinologist. Wollschlanger still somehow manages to lending a helping hand, and nominated Seven members of her family have find time to be a CPR instructor and vol- her as a Phoenix Business Journal 2016 Type I diabetes. unteer for the American Heart Associa- Health Care Hero. “It’s just been a natural part of my tion and work more than 900 hours a But Wollschlanger’s work is for oth- life,” Wollschlager said. year for Life Teen International. ers, she said, not for herself. That’s why for the past 25 years, the But like growing up around a family of “I’m humbled,” she said. “But I don’t 58-year-old Wollschlanger — who now diabetics, Wollshchlanger’s philanthro- do it to be recognized.” lives in the Arrowhead area of Glendale py is a natural part of her life. — Steven Totten — has volunteered for the American Dia- “Growing up in a small town, volun- betes Association, and been co-chair for teering was just part of who you were and

Personal health care Dream car: Red 1966 Camaro. Three people (dead or Perfect pet: My present one. hero? Dr. Stanley Pearson, Top three items on your alive) to have dinner with: Amber, a Doberman. cardiologist. bucket list: Travel to Deceased Mom and sister Book you always meant Three things always in your Vatican, Warsaw Poland Ceal and my living 96-year-old to read: I love to read, so I medicine cabinet? Tweezers, and take family to a week in father is who I would love to don’t really have a book that I CO-WINNER: Noxzema and epson salts. Disneyland. dine with. wanted to read and didn’t. PHILANTHROPIC Your super power would be: One person who shaped Favorite musician or band: Favorite vacation spot: CHAMPION To cure Type 1 Diabetes with your life: Sister Mary Carroll Musician Matt Maher and Home - Nebraska band would be Styx. just a wave of my wand. – she was Mother Superior at If you could change your First thing you would do my school. She lived her life career, what would you do? with your lottery winnings: humbly and she was kind and Nonprofits you support: Gosh, probably be a high Julie Ann Split with my children loving in everything she did. American Diabetes school youth retreat planner. and then help my siblings She earned the respect of all Association, Life Teen Never thought of this before. Wollschlager ... then give to American because she never expected International, American Heart Happy with who I am and Diabetes Association, Life anything from us that she Association, March of Dimes. what I do. Administrative Assistant, Teen International and the wouldn’t do herself. She lived and taught truly by example. Favorite movie: “Wizard of Cigna Medical Group American Heart Association. Oz.” 38 PHOENIX BUSINESS JOURNAL AUGUST 26, 2016 39 HEALTH CARE HEROES

JIM POULIN | PHOENIX BUSINESS JOURNAL WINNER: NURSING Becky Garcia, Pediatric Nursing Coordinator, Phoenix Children’s Hospital

BY MIKE SUNNUCKS Garcia said there are hemophilia sum- routine just like brushing their teeth,” Personal health care hero: Our nurse [email protected] mer camps for older kids but they often practitioner, Lori Wagner. she said. “It’s really important.” 602-308-6507, @PhxBizMike go back to relying on their parents when The camp is held twice a year. Three things always in your they return home. medicine cabinet: Ibuprofen, Garcia would rather talk about “the ecky Garcia has first-hand knowl- The infusion camp is aimed at those children’s Tylenol and a sleep aid. kiddos” she helps navigate through their edge of her nursing specialty and kids, mostly ages 8 to 14, to get them Your superpower would be: Take blood disorders than about herself. B some of the innovative programs more self-reliant and self-aware of their away peoples’ pain. She was born and spent most of her she is developing in it. condition and how to live with it. First thing you would do with your childhood in Spokane, Washington. She Garcia is a pediatric nursing coordi- “We do educate them on their diagno- lottery winnings: Pay off our home. spent her teenage years in northern Ari- nator at Phoenix Children’s Hospital. sis,” Garcia said. “What does this mean Dream car: A new Arcadia with a third zona and got her nursing degree from She specializes in hemophilia treat- for them.” row, and a video system. Northern Arizona University. ment and has developed a new program Camp attendees go to Phoenix Chil- Top three items on your bucket list: Garcia said she always wanted to be to help children with the blood clotting dren’s Hospital along with their parents To travel out of the country (I have pediatric nurse and joined PCH in 2011. disorder. for six sessions over 12 weeks. The kids never been), to Greece, go on a cruise, Like many Phoenix transplants, Garcia be able to really relax. Her husband has hemophilia as does then work with PCH staff and each other misses changes in weather. What helped to shape your life: My other members of his side of the family. to become more comfortable and confi- experiences. “I miss the four seasons,” she said. “I Garcia developed a new program dent with self-infusions. miss the snow.” Someone (dead or alive) to have called Infusion Boot Camp aimed at Garcia, 37, loves to see the kids bol- dinner with: My father, Angelina Jolie Garcia has four children ranging helping children with hemophilia learn ster each other and help them through Favorite musician: Pink. between 7 and 21 years old and has more about their condition, how to give some of the fears of self-injecting blood been married 20 years. She also has a Perfect pet: English bulldog. themselves infusions and meet other proteins in to their own veins. granddaughter. Favorite movie: “Steel Magnolias.” kids living with blood disorders. “It’s neat to see them support each “I was a teen mom,” Garcia said. Hemophilia is a blood-clotting dis- other,” said Garcia. “You see them com- Favorite vacation spot: Key West, Garcia is working on her master’s Florida order. It can result in prolonged bleed- fort each other.” degree in nursing. As for hobbies, “I like If you could change your career, ing, and there are no cures. But it can The program earned Garcia 2016 Nurse what would you do? Sew. to sew,” she said. be treated via infusion of blood-clotting of the Year honors at PCH. The program One of her bucket list items is to travel proteins. also recently received a $60,000 grant to Greece, but until then, she’s happy to Parents will inject babies and younger to help its growth. focus on the kiddos both at home and children. “Our goal is to make it part of their at PCH. 40 PHOENIX BUSINESS JOURNAL HEALTH CARE HEROES

ary Saladino never had to look than three decades. She said it’s hard not to get emotion- far for her inspiration. For the past 20 years, she’s worked the ally invested in TCH’s clients, especial- M “I always wanted to be a developmentally disabled. That includes ly older patients who have lived their nurse,” said Saladino, a nurse for the the past 14 years at TCH group homes in lives with disability. She also tries to Centers for Habilitation/TCH in Tempe. the East Valley. educate other health care profession- The nonprofit organization provides “That was my true calling,” Saladino als and the general public on the need group homes, programs and services for said of her work with the developmen- to give and show her patients dignity the developmentally disabled and those tally disabled, many of whom have been and respect. with physical disabilities. in group home settings for years. “We are definitely there for them,” Saladino said her older sister, Cathy, “They’re just such an innocent pop- she said. inspired her and helped her get into Ari- ulation,” she said. “They are such Saladino likes to cook and go boating zona State University’s nursing school underdogs.” and water skiing with her husband and and the field. Saladino, 53, visits 14 TCH-run group three sons, ages 19, 23 and 25. She also “She’s my health care hero,” said Sal- homes to check on those living there. likes to cook and bake, including a forte adino, a native Arizonan who grew up Some have disabilities that impede their for making her own biscotti. in Casa Grande. She remembers run- communications and ability to speak. But Saladino said her job and her ning around barefoot even in the sum- Saladino said that compels her to pick investment in her patients is always her mer when Casa Grande was much more up on non-verbal cues from residents. true calling and she’s pretty much on call of a small Arizona town. That has translated into her being in 24-7. “We’d hop house to house,” she said. tune with everyday non-verbal cues and “My job is my life,” she said. Saladino’s been in nursing for more body language. — Mike Sunnucks

Personal health care hero: Dream car: A Masarati. to have dinner with: Steve assistance and quality of care My sister. Top items on your bucket Martin, George Clooney and and services for our special Three things always in your list: Front row seat at Elton Wayne Dyer. needs family. medicine cabinet: Ibuprofen, John concert; travel to Favorite musician or band: Favorite movie: “The Wizard band-aids, ointment. England, Ireland and Scotland. Styx, Pat Benatar, classic rock of Oz.” If you had a superpower One person who shaped kinda girl. Book you always meant to FINALIST: NURSING what would it be? Put a your life: My best friend, Perfect pet: My rescue dog, read: Nursing journals. smile on someone’s face — Diana. Very hard worker Toby. Favorite vacation spot: turn a frown upside down and determined at a young Nonprofits you support: Anywhere there is water — Mary Saladino First thing you would do age. Someone I have always TCH. Because of the lake, ocean. with your lottery winnings: confided in and she never population we serve and Nurse, judges. If you could change your Pay off my home first and give the dedication of those who career, what would you do? The Centers for Habilitation to charity. Three people (dead or alive) put forth effort to provide Forensic nurse.

Now ranked in 10 out of 10 specialties. Congratulations Dr. Kathleen D. Graziano, Medical Director, Arizona Fetal Care Network Becky Garcia, Nurse Program Coordinator, Hemophilia

Phoenix Children’s is one of only 25 hospitals in the country to be You can feel safe knowing Phoenix Children’s covers your employees ranked in all 10 specialties by the experts at U.S. News & World Report and their families with the state’s largest group of pediatricians and in its 2016 Best Children’s Hospitals ranking—independent verification pediatric specialists in locations across the Valley for conditions from that Phoenix Children’s provides the most comprehensive, high quality routine to rare. pediatric care in the Southwest.

With our deep expertise in more than 75 pediatric specialties, including Barrow Neurological Institute at Phoenix Children’s and other elite programs in cancer, orthopedics, trauma and cardiac services, Phoenix Children’s is leading the way, breaking new ground in pediatric research and treatment. PhoenixChildrens.org

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aul Franquist traces his interest in Franquist said. patients in the oncology unit. nursing to when he was a teenag- Franquist did most of his medical “We see them through crises. We see P er in Michigan and he helped care internships and residencies in Canada. them through treatment,” Franquist said. for his great-grandmother after she suf- He ended up earning a master’s degree Franquist said it’s easy to get emotion- fered a stroke. in nursing from Wayne State University, ally invested in patients and their treat- “I started to help care for her,” said which started a program in Michigan’s ment and journeys. Franquist, now a nursing case manager northern-most region. “You’ve got to feel it,” he said. “We do specializing in oncology care with Ban- Franquist said he now understands our best to cope.” ner Desert Medical Center in Mesa. the importance of getting that graduate Franquist said Banner has spiritually He also liked talking to her and his degree especially analytical and problem based program to help staff deal with the grandparents. solving skills. stresses and emotional roller coaster that “I liked all the family history,” he said. “I love to teach,” he said. come with patient care. That includes Franquist was born and raised in Franquist came to Arizona in 1988 end-of-life scenarios. Michigan and went to the far northern to join Samaritan Health System. Ban- And, Franquist there is no such thing most part of the state for college — Lake ner Health was formed in 1999 when as caring too much about patients. Superior State University in Sault Ste. Samaritan merged with Lutheran Health “Caring is the essence of nursing,” he Marie on the Canadian border. Systems. said. “I wanted to be far away from home,” Now, he helps manage care for cancer — Mike Sunnucks

Personal health care hero: nephews. There would be that were set. There are/were 3-year-old Pit Bull, Midnight. Florence Nightengale. substantial contributions multiple people that have had She was a rescue. Three items in your to organizations that could a significant impact on me Nonprofit organizations you medicine cabinet: Aspirin, house the homeless and feed personally and professionally; support: Salvation Army for Excedrin Migraine, dental the hungry. high school teacher Gwen all of their amazing humanistic floss. Three items on your bucket Randall, who always pushed programs; Valley food banks; to learn, achieve and Dr. Dixie Your superpower would list: To see and experience I also contribute to my alma the Vatican, to earn a doctoral Light, nursing professor. mater, Lake Superior State be: Not sure I would want a She influenced my clinical superpower. If I had to have degree, to stand on top of a University School of Nursing, glacier. approach to patient care to assist in continuing FINALIST: NURSING one though, it would be the and sensitivity to cultural power to heal. Person who shaped your to provide outstanding competence. educational opportunities. First thing you would life: I absolutely cannot exclude family. My parents. Three people dead or alive Favorite vacation spot: Paul Franquist do with your lottery to have dinner with: John winnings: I would share I had such a privileged Northern Michigan. childhood. Not because of Paul II, Mother Teresa of Nursing case manager, with my family, making sure Calcutta, Abraham Lincoln. If you could change your education funds were set material things but rather career, what would you do? Banner Desert aside for all the nieces and the values and expectations Perfect pet: I have her. My Pastry chef. Medical Center

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JIM POULIN | PHOENIX BUSINESS JOURNAL WINNER: NON-PHYSICIAN Tom McSherry, President and CEO, Crisis Preparation and Recovery Inc.

BY CASSIDY TROWBRIDGE a volunteer emergency medical techni- positive way with the movement toward deal with life’s curve balls. He said he [email protected] cian, where he gained disaster response more counseling and behavioral health. has learned above all else, that life is 602-308-6518, @cassidykei experience. McSherry said he observed the shame unpredictable. Unlike other medical professionals, surrounding receiving mental health McSherry said when put in a stress- om McSherry’s calming voice is a McSherry said he is sad that his profes- services after a crisis when working as ful situation, the first step is to acknowl- valuable asset in his field, having sion must exist. a public safety officer. edge the factors that are either in or out T worked in emergency and disaster “I wish I could convert my business to “Treating the body as a whole has of your control. services for more than 30 years. manufacturing ping pong balls or some- become more widely accepted. More “Otherwise, you can be wasting ener- McSherry said he lives to serve others, thing,” he said. “But I can’t. Unfortunate- health plans are encouraging and cov- gy on something you can’t change,” he offering compassion to those in need. ly there is just too much need for what ering it,” he said. “It had been the step- said. “If you enter a job helping those we do.” child of health care.” Secondly, McSherry said stress actu- in their greatest time of need, our job McSherry has seen the health care When in stressful situations, McSher- ally can be a positive force, acting as a becomes a privilege, not a right,” he said. industry transform before his eyes, in a ry has plenty of experience on how to catalyst for action. McSherry said he feels the most grati- “The body knows it’s gearing up for tude when someone he has worked with Personal health care include a piano piece Favorite band: Pentatonix. a challenge,” he said. “The difference gives thanks for his services. hero: Dr. Paul Brand played by my son. Perfect pet: One that you between negative and positive stress in “Just the thanks for being there when Three things always in One person who shaped don’t have to clean up perception.” they were going through a tough time your medicine cabinet: your life: Larry Wallace, after. If an event has already occurred, means a lot to me,” he said. “Having a Toothpaste, shaving my high school band Nonprofits you support: McSherry said the only thing a person connection with them is heartwarming.” cream, deodorant director. He was a very My church, the Salvation can do is change their way of thinking caring, compassionate When crisis situations arise such Your superpower would Army, Teen LifeLine and about the situation. be: Healing. and passionate teacher Stepping Stones of Hope. as officer shootings or earthquakes, who created an In his free time, McSherry said he McSherry’s team of 230 employees work First thing you would environment where kids Favorite movie: “Citizen spends time with his church and volun- do with your lottery were supported and Kane.” in behavioral health, helping people winnings: Give money to teering as a chaplain for the Mesa fire and recover from disasters. felt connected. He also Book you always meant medical department. my church to build a new demanded and expected to read: Can’t think of As CEO and president of Crisis Prepa- sanctuary. from you your best. He one. Beyond his career and charitable ration and Recovery Inc., he helps orga- Dream car: 1964 Chrysler was the reason I started Favorite vacation spot: works, McSherry said he spends time nizations prepare for crises and offer 300 my career as a junior high Lake Powell with his wife of nearly 40 years, Lea, and school band director. outpatient counseling and care. Top three items on your If you could change your the rest of his growing family. McSherry began his health care career bucket list: Visit Australia, Three people (dead or career, what would you His daughter Melissa has one daugh- as part of the Salvation Army, where he learn to fly, conduct alive) to have dinner with: do: I could change my ter of her own, and McSherry’s son a major symphony learned about helping others in need. Jesus, Abraham Lincoln career now, but I’m happy Drew has three children and one more orchestra that would and King David. He also worked at a fire department as doing what I’m doing. on the way. AUGUST 26, 2016 43 HEALTH CARE HEROES

renda Day fell into her career as at the Paradise Valley Hospital, her work tal, providing a fun and healthy activity an administrator at Abrazo Scotts- family came to the rescue during her stay. for staff and others there. B dale’s campus almost 30 years ago. She was grateful for the show of support While Day no longer is teaching reg- Beginning as an accountant for Abrazo, from her coworkers. ularly at the hospital, she still conducts Day moved to human resources but “It’s more than just a job,” said Day, private lessons with a friend. found her home in the hospital. who also is responsible for monthly vol- When she isn’t at the hospital work- Her duties include welcoming each unteer and outreach programs. ing, Day said she enjoys traveling, bowl- new employee, helping them find the “I’m very passionate about the com- ing and spending time with her two same joy she did working at Paradise Val- munity work that I get to do with my daughters in Virginia. ley Hospital (which was the former name job,” she said. Day’s recreational bowling league is of Abrazo Scottsdale). Additionally, Day is a certified yoga called the Bowling Stones, where she “I love helping solve all sorts of prob- instructor. bowls all year long. lems,” Day said. “Yoga is a way of life,” she said, add- Her travel log includes bird-watching She said she enjoys the people she ing that yoga can improve peoples’ lives outings in South America and whale trips works with and getting to know everyone. in more than just physical activity. in Mexico. When Day was hospitalized she stayed Day taught yoga classes at the hospi- — By Cassidy Trowbridge

Personal health care hero: able to pay off their student interested in staying healthy is deceased. She and I are I don’t have just one. The loans, help fund my grandkids’ and getting into shape so very much alike, and I would clinical workers at Abrazo college education and more. we initially joined a gym love to have a chance to see Scottsdale all are my heroes. Dream car: Infiniti QX80 SUV together, enjoyed hiking her again and talk with her as It takes a very special kind of and other activities. In 2005 an adult. person to do the work they Top three items on your we discovered yoga. We bucket list: Make it to Favorite band: My all-time do. I am very thankful there eventually went through yoga favorite band is The Beatles. are people that choose to be retirement healthy so I can teacher training together at health care providers. travel to Peru and hike the the Yoga Pura Studio and Perfect pet: A cat Inca Trail to Machu Picchu and The Three things always in your that was a life changing Nonprofits you support: then take a relaxing cruise to experience. Arizona Humane Society. I medicine cabinet: Benadryl, the Galapagos Islands with Tylenol and Band-Aids. Three people (dead or alive) have a great love for animals National Geographic. Visit all and I totally connect with their Your superpower would be: I 58 of the National Parks. to have dinner with: My maternal grandparents; my mission, vision and values. I FINALIST: NON-PHYSICIAN would love to have the power One person who shaped also support Public Television. to heal others. grandfather, who came to the your life: My friend, Lynn U.S. through Ellis Island from If you could change your First thing you would do Hill, would be that person. Denmark. He passed away career, what would you do? with your lottery winnings: We worked together for when my mother was 8 years If I could change my career I Brenda Day Gift a good amount to my about 15 years and became old so I never got to meet him; would study Physical Therapy. Administrative professional, kids. It would be great to be great friends. We were both and my aunt Celene, who also Abrazo Scottsdale

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he idea of a hero often conjures up “I would say being a caregiver isn’t any other patient.’” images of those saving lives from a choice, it’s a calling,” Zang said. She According to Zang, her friend became T the brink of death. For Health said her job is stressful, but she couldn’t disappointed, expecting special treat- Care Heroes finalist Tiana Zang, heroism imagine doing anything else. ment. But Zang said her friend soon comes from helping those at the end of The topic of death and end-of-life discovered that every patient in Sage their lives. care is frightening for many, and Zang Hospice is treated like family, which is As the founder and primary owner of said she understands. She sees death as why her practice’s standard of care is the Sage Hospice in Scottsdale, it has become something beautiful that she can be a same for every patient. her life’s mission to give people digni- part of. Since Sage Hospice’s founding in fied, compassionate care. “People ask me how I do this all the 2013, her business has served more than Her journey to hospice care came time,” she said. “I see it as God designed a thousand individuals and hired more when her father fell ill with multiple our birth and our death. Passing away is than 90 employees. myeloma, a type of cancer. She became part of life.” Outside of work, Zang said she spends his caregiver until he died in 2002. In Zang said she is honored to be a part time with her daughter, Sage. 2005, Zang’s mother also fell ill and died. of her clients’ lives, often walking in as a “Sage means wisdom through expe- From these painful experiences, Zang stranger and leaving as a family member. rience,” she said. “That’s why I named said she received first-hand experience “I had a close friend who asked me to my daughter Sage and why my business of loss, grief and knowing what it was take care of his mother,” she said. “I told is named after her.” like to be a primary caregiver. him, ‘I’m going to treat your mother like ­— Cassidy Trowbridge

Personal health care hero: quality nonprofits and I’d keep Rosenblum. I met her when I two local nonprofits. I serve My father, Dr. Stephen Zang. some for myself. was 17 years old and worked with Safely Somewhere and Not only was he the most Top three items on your for her in her chiropractic with Stepping up 4 Seniors. brilliant man I’ve ever known, bucket list: To travel office all through college. She They are both wonderful but also the most caring and to France, England and became like a big sister and a organizations that focus on compassionate. Australia; to be able to wonderful mentor. She passed our aging population and Three things always in your live long enough to see away this May, and I miss her helping them in their time of medicine cabinet: Band- grandchildren and potentially every day. need. I also give regularly to Aids because I am organically great-grandchildren; and to Three people (dead or St. Judes’ because it was my FINALIST: NON-PHYSICIAN clumsy; lotion because I do leave a lasting legacy with alive) to have dinner with: mom’s favorite charity. not like dry skin; and a little Sage Hospice that we served My mom, my dad and my If you could change your stash of candy. people in the very best way. grandma. All are passed, and career, what would you do: Tiana Zang First thing you would do One person who shaped I would give anything to have I have no desire to change my with your lotter winnings: your life: If I had to pick just one more dinner with them. career. I am exactly where I President, I’d give money to my family one (excluding family) I would Nonprofits you support: I am supposed to be. Hospice is truly my calling. Sage Hospice and friends, donate to some say my dear friend Dr. Melinda currently sit on the board of

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JIM POULIN | PHOENIX BUSINESS JOURNAL WINNER: HEALTH CARE EDUCATION Debra Hagler Clinical professor, Arizona State University’s College of Nursing and Health Innovation

BY REBECCA SMOUSE While her mother warned her of the gory for the Phoenix Business Journal’s Personal health care hero: My mother. Contributing Writer difficulties of the profession, Hagler annual Health Care Heroes, said the edu- Three things always in your knew there was no other job for her. medicine cabinet: Bandaids, cational industry struggles in the nurs- ebra Hagler always knew she “My mom tried to talk me out of it,” sunscreen, vitamins. ing field because of a weak teaching wanted to work as a nurse. she said. “She wanted to make sure I was Your superpower would be: Time travel. background for most clinical profession- The clinical professor at Ari- doing it for the right reasons.” als. With her research, Hagler hopes to D First thing you would do with your zona State University’s College of Nurs- Halger spent time nursing in an inten- lottery winnings: Save enough for my identify processes that make it easier for ing and Health Innovation followed sive care unit, working mostly in critical children’s educations. expert nurses to pass on their skills from her mother’s footsteps at an early age. care. Over time, she found her favorite Top three items on your bucket list: the clinical setting to the classroom. L i te ral ly. part of the job was educating patients Travel Europe, publish a novel, run a “If I could make any progress in that “As a teenager, I went on patient and staff. full marathon. realm, that would be worthwhile,” she said. rounds with (my mother),” Hagler said. That’s where her love for education One person who shaped your life: At ASU, Hagler teaches teaching aca- Her mother worked as an oncology first blossomed. My husband of 33 years — he makes demic and practice, a course focused on me laugh every day. nurse until she was nearly 70 years old. “I love to learn, and I want to make it nursing faculty teaching. She said her With the hospital’s permission, Hagler like that for everyone else,” she said. “I Three people (dead or alive) to have students’ passion keeps her coming back dinner with: My mother and my two shadowed her mother as she tended to am really motivated to help people love grandmothers. I would like to ask them to the university each year. her patients. learning and look for it.” more about what life was like for them “The times I don’t have class, I feel a This experience showed Hagler a She received a master’s degree in nurs- in their younger years. little bit sad,” she said. “I’m anxious for completely different side of her mother. ing education and adult health from the Perfect pet: A Labrador Retriever them to come back again. “I was used to her being my mom,” University of Arizona, and then began to named Delta Dawn. She was my In 2012, she was elected to the Amer- she said. “I wasn’t used to her changing teach at the university level. She noticed, husband’s beloved companion. ican Academy of Nursing, and in 2014, people’s lives.” however, the curriculum wasn’t prepar- Nonprofits do you support: Habitat she was awarded the ASU President’s Halger admired her mother’s abil- ing nurses as well as it could. for Humanity and St. Mary’s Food Bank. Medal for Social Embeddedness. Just this ity to illuminate a room with just her Hagler, who has worked at ASU for Favorite movie: “Raiders of the Lost Ark.” year she was awarded the Excellence in presence. Her mother’s caring charisma the past 20 years, decided to return to Book you always meant to read: I Mentorship award by the International brought joy to the patients she worked school as a nursing faculty member to read several books each week, so if I Honor Society of Nursing, Sigma Theta meant to read it, I have read it. with, especially for those having extend- earn a doctorate in learning and instruc- Tau, Beta Upsilon Chapter. Favorite vacation spot: Maui or ed stays at the hospital. tional technology to find ways to improve Ouray, Colorado. She is a certified health care simula- “She really didn’t need to do much to the education process. tion education, a certified nurse educa- If you could change your career: change the environment in that room,” “Since I did that, everything about my Write historical novels. tor and a clinical specialist in adult health she said. “I wanted some of that too. I work has change,” she said. nursing, along with other post-master’s wanted to do that for people.” Hagler, winner in the education cate- certifications. 46 PHOENIX BUSINESS JOURNAL HEALTH CARE HEROES

Full-Time Leaders for the Following Positions: Assistant Department Heads Department Management Management Development Program (degree required or strong grocery experience)

FINALIST: HEALTH CARE EDUCATION Jane Abucha Professor of nursing, Carrington College

Join for a Job, JIM POULIN | PHOENIX BUSINESS JOURNAL

Stay for a Career! or one Carrington College gradu- get her children out of the war-torn sur- her degree in a doctorate of nursing To Join Our Team, go to jobs.frysfood.com ate, the walk to receive her diplo- roundings she had grown up in. practice. ma was lined with more than 30 “I didn’t want them to grow in that Abucha, who can speak fluently in Excellent Advancement F and Career Opportunities years of nursing experience. environment and think it’s normal,” she four languages including Ma’di, Acholi, Fry’s is an Equal Opportunity Employer Jane Abucha, a 47-year-old clinical said. “I wanted to be able to go to school Arabic and English, became the first per- and classroom instructor for the Car- to acquire necessary knowledge and son in her family to receive a doctorate. rington College of Nursing associate skills so I could take care of my kids in “I’m living a better life than I have degree program, grew up in small village a better way, not only just living day to encountered during the war,” she said. in Sudan. Her childhood was dominated day,” she said. Abucha was awarded numerous hon- by the war that surrounded her family. She eventually was granted political ors throughout her educational career, “Life wasn’t normal,” she said. asylum to the U.S., and moved to Arizo- including Outstanding Achievement As war moved into her village, Abu- na to be with her brother. To her shock, from the government of South Sudan cha was sent to live with her aunt, who both of her degrees and her 15 years of for mobilizing the Sudanese community, worked as a midwife and nurse. The nursing experience did not translate to and the Living Legend Award for com- young refugee developed a passion for the American health system. Not dis- munity service and heart of gold from medicine and tending to others while couraged, Abucha jumped back into the the NAACP. helping in a local clinic. education system to learn the basics she Amist all of her successes, Abucha had As a teen, Abucha lied about her age missed. missed walking in all three of her pre- to enter into a nursing program in her “During the war, I wasn’t able to get vious American graduation ceremonies village. She earned a degree in 1988 as a all the education I needed in my 40’s,” because of her busy schedule with her nurse practitioner, and picked up a job she said. “I’m finishing up what should children. She was determined to cross as a registered nurse shortly after. have been done a long time ago.” the stage for her doctorate. Abucha moved her family to stay safe Abucha earned a bachelor’s degree in Abucha hopes to open a local clin- as the war continued to pursue. She and nursing science and a master’s degree of ic of her own to treat patients suffer- her four children moved to where she science and nursing with a specialty in ing from heart failure, a research topic earned another degree in medicine, and acute care nurse practitioner from Grand she became passionate about during her later moved to Egypt where she had two Canyon University. time in school. more children. This past May, she walked during her — Rebecca Smouse The single mother of six yearned to first in-person graduation, accepting

Personal health care hero: pay off my house if there is your life: My life has been support our South Sudanese Celestina Andio Proto, who a balance. My village has no up and down so many times, Equatoria Community inspired me to help and serve clinic, no health center and in the past 20 years it was Association in Diaspora, My the poor. She lives in South no hospital. I have started me alone with my kids. Many Sisters Keeper and Women for Sudan and helps the hopeless building one clinic but has friends and family supported Peace. and helpless women and been stopped due to the war me and my life, never shaped If you could change your children. in South Sudan. it. One friend however, career, what would you do? Three things always in your Top three items on your encouraged me to complete I would become a musician medicine cabinet? Antacid, bucket list: Build a small my goals. so that I can encourage and Flonase and bandages for hospital/medical center in my Three people (dead or alive) support people through In Partnership with Physician Owners minor cuts with alcohol village; pay off my mortgage; to have dinner with: Michael music when they are feeling pads. and set up or start a new Jackson, Cleopatra and Oprah hopeless. First thing you would do home health agency with Winfrey. with lottery winnings: Build group homes. Perfect pet: A talking bird. a hospital in my village, then One person who shaped Nonprofits you support: I AUGUST 26, 2016 47 HEALTH CARE HEROES

FINALIST: HEALTH CARE EDUCATION Vanessa Williams Warm Line Supervisor, Crisis Response Network Inc.

etween going to school full time, several departments within the Crisis potential early on and encouraged her working 40-plus hours a week Response Network to make the warm to get involved in on-campus organiza- B and still staying active in the com- line services available 24 hours a day. tions. Williams said that support drove munity, Vanessa Williams doesn’t expe- “That was a big moment ... to be there her to grow as a student both in and out rience free time often. and watch the growth (of the warm line) of the classroom. “Reading, I guess,” she said after some was amazing,” she said. While at Rio Salado, Williams served thought on her favorite thing to do in her Williams then decided she needed as the president of the Phi Theta Kap- spare time. “Sometimes I get to do that.” to return to school to help herself move pa chapter and vice president of the The 47-year-old Phoenix resident said forward. In May, she graduated from Rio National Society of Leadership and Suc- she enjoys keeping busy, especially fol- Salado College with a bachelor’s degree, cess chapter. lowing her past hardships. Mental health earning the honor of being student of the “(Abts and Bastian) have encouraged issues had left her homeless for several year and serving as a student speaker for me to step outside of my comfort zone years. her convocation. and try new things,” she said. “I had a long period of time where I Williams also was one of just two stu- Williams will be attending North- wasn’t doing too well,” she said. dents to receive the All-Arizona Academic ern Arizona University to complete Williams, who was homeless along- Team scholarship. The award offers a full her online bachelor’s degree in public side her husband, developed a passion scholarship to any in-state university. administration. She said she will con- for behavioral health while getting back Williams said juggling her full-time tinue her work with the Crisis Response on her feet. She got involved in peer job and rigorous course load was chal- Network, and spend any spare time she support work, and eventually started lenging, and there were times when she has with her husband. working on the “warm line” at the Cri- wanted to quit. But Dr. Melanie Abts, a “We got back into life together,” she sis Response Network, a telephone ser- student counselor at Rio Salado College, said. “We enjoy doing things we weren’t vice offering peer support for those who wouldn’t let her turn back. able to do before.” call in suffering from behavioral health “She really pushed me to do more and — Rebecca Smouse issues. more and more,” Williams said. “Every She now works for the network as a time I felt like breaking down, she was Warm Line Supervisor, overseeing a staff always there.” of 25 callers. Through her work with the Abts, along with Student Life Coor- line, she was able to coordinate with dinator John Bastian, noticed Williams’

Personal health care hero: Dream car: I already own it: Favorite musician or band: illness and those experiencing Dr. Mary Ellen Copeland, 2016 Nissan Maxima Metallica homelessness have gone too author of “The Wellness Top three items on your Perfect pet: Rock long without having a voice in Recovery Action Plan.” this world. bucket list: Travel throughout Nonprofits you support: Three things always in Europe, visit a ghost town, Crisis Response Network, All-time favorite movie: “The your medicine cabinet: visit New York City Arizona Coalition to End Shining.” Deodorant, dental floss and Person who shaped your Homelessness, NAMI and the Book you always meant to nail polish remover. life: Dr. Melanie Abts and International Association of read: “War and Peace.” Your superpower would be: John Bastian from Rio Salado Peer Supporters. I support Favorite vacation spot: Lake Invisibility. College. these agencies because Geneva, Wisconsin. they are doing all they can First thing you would do Three people (dead or If you could change your with lottery winnings: alive) to have dinner with: to assist the sometimes forgotten people of our career, what would you do? Set up a trust fund for my George Orwell, Gore Vidal and Civil rights attorney grandchildren. Michelle Obama society. Those who have been diagnosed with a mental 48 PHOENIX BUSINESS JOURNAL HEALTH CARE HEROES

WINNER: HEALTH CARE VOLUNTEER Christine Kulhawik- Marcus Volunteer, Banner Baywood, Banner Heart Hospital

BY HAYLEY RINGLE [email protected] 602-308-6514, @PhxBizHayley

hristine Kulhawik-Marcus is a big animal lover who has spent C years volunteering with her ther- apy dogs. The 65-year-old now volunteers with her 14-year-old Yorkie mix Charlie. Thir- teen years ago, she rescued him after he jumped into a friend’s car in the Las Sen- das neighborhood. They put up posters and couldn’t find his owner, so her friend called Kulhawik- Marcus. “He’s been a sweetheart ever since,” the Mesa resident said. “I just love the way people react when they see him. Everyone loves to pet him. He’s so gen- tle. It’s just so sweet.” At the time, she had a chocolate Lab- rador named Fudge, who was her first official therapy dog. Fudge died at 13 after six years of making patients feel better about being in the hospital. Because of Fudge’s sweet nature, she started volunteering with him and JIM POULIN | PHOENIX BUSINESS JOURNAL becoming a tester to help others who want to volunteer with their own ther- “Labs love kids and love being around She also started teaching yoga. Now, she is registered and certified with the apy dog. Fudge also helped adults in the people,” Kulhawik-Marcus said. “It’s she teaches yoga and coordinates the national organization of Alliance for Alzheimer’s Day Care Center in Mesa. a great distraction. You get all kinds of yoga program at Sunland Springs Village Therapy Dogs. She’s also on the list to “I love to see people relax and smile,” stories.” in Mesa, an active 55-plus community. test dogs for the local nonprofit Gabriel’s she said. “They’re so wrapped up with When she moved to Mesa 20 years Kulhawik-Marcus also is the presi- Angels, which provides pet therapy to their issues. So many people are so ago, Kulhawik-Marcus taught assertive- dent of the Lady’s Golf League at Sun- at-risk youth in Arizona. grateful. Seeing a pet is totally relaxing ness training and stress management at land Springs. Charlie also helps her as she puts to them. All the studies show that pets Mesa Community College. As a tester for other therapy dogs, other dogs through a series of tests and bring so much joy to people. It just gives observations to make sure the dog is them a few minutes of total relaxation.” Personal health care list: Return to Italy, take a Perfect pet: Dogs of all right as a therapy dog. Kulhawik-Marcus is the winner in the hero: Andrew Weil cooking course and do a kinds. Her love for animals extends to horses volunteer category for the Phoenix Busi- Three things always in yoga retreat in a tropical Nonprofits you and cats, although she only has Charlie ness Journal’s Health Care Heroes. your medicine cabinet? climate support: Animal rescue now. At one point, she and her husband Now, she volunteers with Charlie at Band-Aids, hydrocortisone One person who shaped organizations, breast had 100 horses, three dogs and four cats Banner Baywood Heart Hospital and cream and Arnica cream your life: My husband Burt. and ovarian cancer at their little Noah’s Ark in Hudson. or gel. He is always encouraging organizations and the Pan- Medical Center in Mesa. me to try new adventurous American Bicycle Challenge “I loved horseback riding in Arizona,” She also brought Charlie to the Over- Your superpower would she said, adding they had four horses in be: To have a magic wand things, i.e. hiking down (biking for cancer). gaard library to help kids build their to wave over people to the Grand Canyon and Favorite movie: “Under Mesa. “I thought this was a great place to confidence up by reading to the dog. make a situation better horseback riding through the Tuscan Sun” and be with the horses. But we sold the hors- She’s used to helping others as a for- and happier! different countries, and “Moonstruck.” es because it was time for a change and encouraging me to try new mer elementary, junior high and high First thing you would things. Book you always meant started playing golf. It’s a lot easier. You school guidance counselor for 15 years. do with your lottery to read: “Gulliver’s Travels.” can put your clubs away and don’t have Three people (dead or Her husband of almost 30 years, Bur- winnings: Buy an Favorite vacation spot: to ride them or feed them.” extravagant car. alive) to have dinner ton Marcus, is a retired dentist. She with: the current Pope, Any beach. Kulhawik-Marcus, who grew up in helped out in his Hudson, New York, Dream car: Convertible Oprah and Mother Teresa. If you could change Connecticut, has two stepdaughters and Infiniti. dental office for 10 years, where her yel- Favorite musician or your career, what would three grandkids. For fun, she enjoys yoga What are the top three band: Mozart. you do? Be a famous low Lab Sassy first worked as an unoffi- items on your bucket nutrition scientist. on the beach, golf, riding bicycles, cook- cial therapy dog. ing, entertaining and reading. AUGUST 26, 2016 49 HEALTH CARE HEROES

orn with asthma, Terry Daane of the 2016 Phoenix Business Journal’s benefit they wanted to give me the time knows what it’s like to live with Health Care Heroes finalist in the volun- off,” said Daane, who has worked at Fry’s B breathing problems, spending teering category. for almost 32 years. many nights in the hospital and taking “That week is exhausting, but I always Daane also is on the board of direc- frequent breathing treatments, allergy end up fulfilled because I know I’ve tors, and a past chairman, for the Amer- shots and inhalers. made a difference,” he said. ican Lung Association. “My parents were told I wouldn’t sur- Daane is the pharmacy coordinator Growing up in Michigan, Daane vive,” Daane said. “I grew up being told at Fry’s Food and Drug Stores, where he received his pharmacy degree from Ferris I couldn’t ride horses or do other activ- oversees 19 stores in the east part of the State University in Big Rapids, Michigan. ities because of my asthma. It was all a state. He worked at a couple hospitals and world of can’ts.” Every summer since 1994, Daane has then became a pharmacy manager at Because he can relate, the Mesa taken the week off to help out at the Kmart. He moved to the Valley to con- 64-year-old has given back for more than summer camp. For five years, he used tinue working for the large retailer. 20 years as a volunteer with the Ameri- his personal vacation time, but then Daane also worked at the Tempe St. can Lung Association in Arizona’s Camp Fry’s got wind of that and gave him paid Luke’s Hospital as the pharmacy director Not-A-Wheeze, a summer camp for kids time off to volunteer. Fry’s also supports before moving to Fry’s as a staff pharma- 8- to 14-year-olds with asthma. the organization with water, snacks and cist, pharmacy manager, disease man- At the weeklong camp in June in a pancake breakfast for the asthma walk agement specialist and now pharmacy Prescott, Daane volunteers as the medi- that raises money for the camp. supervisor/coordinator. cal help for a cabin of six boys. He is one “My company said since it’s a huge — Hayley Ringle

Personal health care hero: children and my grandson as practitioners for over Perfect pet: A stuffed one. Canadian doctor Frederick (and probably more jewelry 40 years. He has been that Nonprofits you support: Banting and American for my wife, Jamie). “sounding board” when things American Lung Association biomedical scientist Charles Dream car: A Lamborghini. got tough, and I can always in Arizona. Others include the Best, who co-discovered count on his support and Salvation Army, Goodwill and insulin in 1921. Top three items on your advice when facing life’s and bucket list: Cruising the Susan G. Komen. Three things always in your work issues. You might say Mediterranean, seeing my he’s my “Yoda.” Favorite movie: “Airplane.” medicine cabinet: Razor, grandson go to college FINALIST: toothpaste and hair on my Three people (dead or alive) Book you always meant to HEALTH CARE VOLUNTEER and celebrating our golden read: “The Bible.” comb as it keeps falling out. anniversary with my to have dinner with: No. 1 Your superpower would be? wonderful wife. would be my wife, of course; Favorite vacation spot: Cabo Healing. No. 2 would be my late father; San Lucas. One person who shaped and No. 3 would be Mel Brooks. Terry Daane First thing you would do your life: Paul, my friend and If you could change your Volunteer with your lottery winnings: current boss. He and I have Favorite band: Creedence career, what would you do? Set up accounts for my been together as friends Clearwater Revival. Be a professional golfer. American Lung Association

fter two bouts of cancer, Kath- ness Journal’s 2016 Health Care Hero she is in charge of helping the nonprofit leen “Kathy” Segar is a survivor program in the volunteer category. get started and finding ways to financial- A who chose to give back and help “I get so much more than I can ever ly supplement the hospital. others in similar situations. give,” Segar said. “This is a way of pay- Segar and her husband of 39 years, The Mesa 60-year-old already had ing it forward.” James Segar, decided to move to the state battled stage three Hodgkins Lympho- She typically volunteers twice per after their daughter moved to the Valley ma in the late ’80s, enduring 18 weeks of week, in the surgery waiting room and in 2005 and they visited often, and to radiation in Vermont where she grew up. the main lobby desk. Her duties include escape the cold weather. Two months after moving to the Val- checking on the status of patients, giv- She is used to helping others after ley in 2010, she was diagnosed with ing updates to nurses, escorting patients retiring as a high school academic coor- breast cancer and had a double mastec- and visitors and trying to keep everyone dinator after 20 years. James Segar is tomy with immediate reconstruction comfortable while waiting. a physical education teacher at Circle before she was cured, she said. “I enjoy making people comfortable Cross Ranch K-8 in the Florence Unified Segar has volunteered at Mountain through the medical process, while School District. Vista Medical Center in Mesa, which is many people aren’t,” she said. “We have “To give of yourself is truly so need- close to her home, for the past four years. a lot of older patients and they just need ed in this world today,” Segar said. “You She also volunteered for 21 years in Ver- someone to talk to and listen to. Some get far more back than you can ever give. mont at a children’s cancer camp and 10 have no family here to sit with them.” If you have time it’s a wonderful way to years in hospice. As the vice president of the auxiliary serve in your community.” She is a finalist in the Phoenix Busi- board of Mountain Vista Medical Center, — Hayley Ringle

Personal health care cotton pads and witch hazel. my knowing who had left it at Higgins Clark. hero: Monica Ploof, a nurse Your superpower would be: my door. She is the kindest, Perfect pet: Labrador practitioner for pediatric Laser eyes that could detect gentlest, giving spiritual retriever oncology. She’s a single mom and kill cancer. woman who would always who went back to school to open her doors weekly and Nonprofits you support: be able to care for children Top three items on your invite those fighting cancer Camp Ta-KumTa, a total FINALIST: with cancer. She’s also a bucket list: Visit Italy, take or other illnesses to come to volunteer children’s cancer HEALTH CARE VOLUNTEER lieutenant colonel for the a cruise to Alaska and fly to dinner. She has taught me camp in Vermont, because Vermont National Guard. She’s Australia. to give without expecting cancer is hard enough to kind, compassionate and One person who shaped anything in return, and to trust understand as an adult. Kathleen Segar tough as nails when it comes your life: Betty Blouin, an in the goodness of others. If you could change your to fighting for children with 80-year-old retired nurse who Three people to have dinner career, what would you do? Volunteer cancer. became my guardian angel 26 with: My father, who died Become a nurse. Sadly I had awful experiences in middle Three things always in your years ago when I had cancer. when I was 2 1/2 years old, Mountain Vista school with science. medicine cabinet: Bag balm, She would drop off soup and Pope Francis and author Mary Medical Center bread every Friday without 50 PHOENIX BUSINESS JOURNAL HEALTH CARE HEROES

JIM POULIN | PHOENIX BUSINESS JOURNAL WINNER: COMMUNITY OUTREACH Sharon Bates, founder, Anthony Bates Foundation

BY ERIC JAY TOLL Sharon, who raised Anthony most- living legacy, and the foundation was “I went though all the things in life [email protected] ly as a single mother, worked as a soft- formed. Bates worked full time in soft- a parent does for her child,” Bates said. 602-308-6516, @PhxBizEric ware engineer. When Anthony died, she ware and full time bringing her founda- “PTA, high school football booster club, wanted to do something to give him a tion to fruition. den mother, Boy Scout driver and Eagle t was the phone call no parent wants Scout oversight.” to receive. Personal health care Dream car: Jaguar – any Nonprofits you support: Bates wanted an action plan to avoid I On July 31, 2000, a call from Kan- hero? Locally, I admire year, preferably blue The Anthony Bates more deaths like that of her son. sas State University told Sharon Bates Dr. Jeffrey Pakula, cardiac What are the top three Foundation. Most of the “I learned that there were only two that Anthony, her 20-year-old son died care consultant doctor, items on your bucket list: people that come to get organizations in the U.S. that were per- from heart failure. my friend and health Travel to Australia, New a heart screening don’t forming this type of screening. She went care hero. He has been Zealand and the South have the means to donate He just left football practice and was supportive, an Anthony to the cause. We don’t to the KSU coach and asked him about it. driving home when it happened. Pacific Islands; Scuba “He told me, ‘You can do this.’ Antho- Bates Foundation dive with the whales in seem to have a plethora His death left her with questions and volunteer and advocating Hawaii or off the Mexico of affluent donors in our ny used to say, ‘When the coach tells you soon became a mission to keep his spirit for heart screenings for coast; and travel to more mailing list, just ordinary to do something, you say ‘yes, sir’ and alive. Anthony suffered from an enlarged over 10 years. Nationally, countries in Europe that I people that are attempting do it.’” I admire Dr. Vicki Vetter, haven’t visited. to protect their families heart, a treatable problem if detected; a Children’s Hospital of from sudden cardiac Bates didn’t know anything in 2000. preventable death if known. What Bates Philadelphia, pediatric One person who shaped death. Therefore, there are Today she has training screening orga- wondered was why there was no simple cardiologist, Parent your life: Kansas State always things we need and nizations in dozens of states. It’s across Heart Watch medical University Head Football funds to raise. Additional screening process for young athletes. Coach Bill Snyder. those 100-plus organizations that more “I learned that the technology existed, adviser member, friend support is always welcome than 500,000 children, teens, and adults and supporter of cardiac Three people (dead or in the NPO world. the people existed,” she said. “But no one screening youth for well alive) to have dinner have been screened since 2001. ever brought the two together.” Favorite movies: Since retiring in 2015 from software over 10 years. with: Anthony – so I could “Sleepless in Seattle” and A half-million heart screenings later, Three things that tell him one more time “Ever After.” engineering, Bates has had more time for that I love him with all my Bates’ legacy for her son keeps thousands are always in your Book you always meant the foundation. of parents from getting that phone call medicine cabinet: heart; Anthony – so I could “I have to keep happy two chocolate hug him one more time; to read: Cover to cover – no parent should have to hear. Band-Aids, Neosporin and “The Bible.” labs and a boyfriend,” she said. “I find mouthwash. Anthony – so I could cook The Anthony Bates Foundation has him a meal because as Favorite vacation spot: the time to do it. Life-work balance is a single mission, free or low-cost heart Your superpower would a defensive lineman, big Florence, Italy very important to me.” be: To fly. Then I wouldn’t young man, he loved to eat, screening for every child before sports have to drive everywhere. If you could change your Bates’ mission is to have screening season training starts. and I loved to feed him. career, what would you opportunities for everyone over age 10, First thing you would “We save at least one child’s life at Favorite band: Rolling do: I’m doing what I’m and to test all when reaching age 10. do with your lottery Stones meant to do – this is my every screening event,” she said. “We winnings? Create a life’s work. “It’s all about understanding pas- find that 10 percent of the children we national screening Perfect pet: Chocolate sions in life, and finding that passion,” program for children in Lab – so I have two, Lillie screen have heart abnormalities. About and Hershey she said. “Mine is saving lives.” 5 percent are life threatening.” our country. AUGUST 26, 2016 51 HEALTH CARE HEROES

A 2015 rear-end automobile accident left on others,” Diebler said. “I just wanted to ant part of the day is when he prays for Gordon Diebler bedridden and depen- help people get to their doctor appoint- guidance. dent on others. ments and get home safely.” “Most of my patients are older, so I It also made it impossible for him to Diebler said his personal experience have 60s and 70s music playing to make keep a schedule or remain at his former helps him connect with others. It’s why them more comfortable,” he said. “For job. he became a driver for Veyo Arizona last my many Vietnamese patients who were “I was out of commission for a year,” November. refugees, I play Vietnamese music.” he said. His passion for helping others resulted He’s a hero to the riders he ferries In May, doctors tried to rebuild his in his being promoted to a trainer of oth- from home to appointments and back shoulder. In June they reconstructed his er drivers for the company that functions home with occasional errands. He’s a left leg. A month later, his right leg was like an Uber for ambulatory patients get- hero to the other drivers he trains, instill- repaired. ting to medical appointments. ing in them compassion for rider com- Recovering, gave him a lot of time to “I try to treat everyone as if they are fort and caring for those passengers who think and pray. in my family,” he said. “I want them to may need an extra moment of consider- “This experience gave me an under- be comfortable.” ation or courage. standing of what it’s like to be dependent A man of faith, Diebler’s most import- —­Eric Jay Toll

Personal health care hero: to make certain things I the dignity of every single Veterans and Fresh Start. My personal health care hero believe in would still be able person, that if a person needs Favorite movie: “Men Of really is anyone who goes to to continue after my death. somebody to sit down and Honor.” work every day and does their Top three items on your talk to them then spend the job to the best of their ability bucket list: To spend the few minutes with them. Book you always meant to to ease the pain and suffering remainder of my life painting Three people (dead or read: That would have to be of those around them. and writing; to be able to alive) to have dinner with: my own biography published do the volunteer work and Things always in your My brother, David, because I after my own death. I’d really medicine cabinet: A blood community service that I do never got to tell him goodbye like to know how it all comes pressure cuff, buffered aspirin, even though my own health is before he died; my father; and gauze and dressings. failing; when my time comes my stepfather. out. as it does with us all, to be Your superpower would be: able to have them print only Perfect pet: The perfect pet Favorite vacation spot: FINALIST: To take away the pain and one thing in my obituary — is a very subjective question Hawaii. COMMUNITY OUTREACH suffering from the people that that depends on the owner. A “He never learned to hate.” If you could change your I meet. perfect pet is one that shows One person who shaped love companionship that is career, what would you do? First thing you would do your life: Dr. G. Alex Galvan, Gordon Diebler There isn’t really anything I with your lottery winnings: I a simple old country doctor very special to that individual. Driver, would take half of the money who my mother worked for. Nonprofits you support: would change I have always and set up a charitable trust He taught me to respect US VETS, Disabled American been blessed. Veyo Arizona

When she was 9 years old, Jennifer Holmgren’s passion is taking care of process to get kids into the program. Holmgren wanted to be a doctor. With a those in need, and in her work, she dis- When not doing what she loves at special needs older sister, she discovered covered a shortfall in care for autistic the clinic, she loves to cook and eat a passion to help from a very young age. children. chocolate. The pediatrician trained at Arizona “I wanted to be able to help, and “It’s a passion for me,” she said. College of Osteopathic Medicine at Mid- became active in the Early Access to With her husband and two young western University. Holmgren wanted to Care program through Phoenix Chil- children, they head out of the Valley heal children, and when a scholarship dren’s Hospital,” she said. She plowed often to camp. opportunity came about, she jumped into an intense training program to be “Sometimes we’re in a campground,” on it. able to implement EAC at MVP Kids Care. she said. “And sometimes camping in an “It had a requirement that after gradu- “There is a serious shortage of special- area where there’s no one else around.” ation I work in an underserved area,” she ists to diagnose autism in children,” she After a recharge weekend, Holmgren said. Following her residency at Phoenix said. “With retirement, there are only is back in the clinic doing what she loves. Children’s Hospital, she headed to MVP two specialists in Arizona.” —­Eric Jay Toll Kids Care in the Maryvale neighborhood With her training, she is able to help of Phoenix. “I’ve been there ever since.” complete the diagnosis and speed up the

Personal health care hero: whether at home or at work, touch lives. do well. I did pass but haven’t When I was 9 years old, I and I am needed in five places Three people (dead or alive) read the whole thing yet. had an appendectomy and at once. to have dinner with: Jesus, Top three items on your became very sick afterwards First thing you would do my grandfather, Susan B. bucket list: Visit all 50 states; from infection. It was either with your lottery winnings: I Anthony. to someday make it Europe the ER physician or the would want to be one of those Perfect pet: One that doesn’t or South America; that my surgeon, but someone cut anonymous gift givers – start shed and picks up its own husband and children can me open without anesthesia buying things for people in poop. Guessing this won’t say they were supported, in order to get out all of need, etc. – without them happen so a dog would be respected and loved. the infection so I could feel knowing. Can you imagine the fine. FINALIST: better. Sounds gruesome, but joy that would spread. If you could change your COMMUNITY OUTREACH I wholeheartedly believe he Nonprofits you support, career, what would you do? One person who shaped saved my life. if any, and why? Church; your life: High school band I have always thought being Feed My Starving Children, Three things always in director, Julie Carlson. She a wedding planner would be Jennifer your medicine cabinet: was amazing. She has passion KLOVE. great. Recently my husband Thermometer, fever reducer for what she does. She had Book you always meant brought up the fact that I Holmgren (Tylenol/Motrin) and Band-Aids high expectations and made to read: This is so sad – love chocolate and maybe Pediatrician, Your superpower would sure we all met them. She “Textbook of Pediatrics.” I was owning my own chocolate be: The ability to multiply – supported us in everything. told if I read the whole thing shop might bet a better MVP Kids Care when things are getting crazy She has a spark and a gift to I could pass my boards and option. 52 PHOENIX BUSINESS JOURNAL HEALTH CARE HEROES

JIM POULIN | PHOENIX BUSINESS JOURNAL WINNER: PHYSICIAN Esad Boskailo, Psychiatrist, Maricopa Integrated Health System

BY CASSIDY TROWBRIDGE was recruited by an ambassador to Doc- cian, he was awarded the Peter Lisagor Meaning after Terror,” to share his expe- [email protected] tors Without Borders. Award for Exemplary Journalism for his riences from the concentration camps 602-308-6518, @cassidykei The opportunity led him to Chicago, work on Zambak magazine, a monthly and how he survived. where he was reunited with his family. publication printed in both Bosnian and Now, the doctor said he tries to help pending a year in six different “I truly believe this is my second life,” English, for Bosnian refugees. his patients by remembering his own concentration camps during the Boskailo said. Boskailo also co-authored a book, trauma, allowing him to come from a S Bosnian War could have left Esad In addition to his work as a physi- “Wounded I Am More Awake: Finding place of understanding. Boskailo helpless and paralyzed with “I tell them they are not going to be trauma. a victim, not to be too focused on the Personal health care lottery, to get the 1965 Nonprofits you support: Instead Boskailo said he decided not hero: Avicenna, who did Beetle. Bosnia Herzegovina past,” said Boskailo. to be a victim, applying his experience to first autopsy with anatomy One person who shaped American Academy for His words of advice are words he used his job with Maricopa Integrated Health described in the 11th your life: Che Guevara, Art and Science. We himself when living in the concentration System as a psychiatrist specializing in Century, even knowing he was a physician. As are a group of over 300 camps. trauma recovery. he may be killed for doing a child he overcame scientists and artists Instead of dwelling in the past, this. trying to share knowledge He received his medical degree from severe asthma and was Boskailo said he helps patients to live in Three things always in a champion in track and helping our homeland. Sarajevo University, in Sarajevo, Bosnia, your medicine cabinet: I field. Later he left a rich Favorite movie: “Life is the present and process their trauma. and worked as a general practitioner in have three tourniquets to lifestyle to help poor Beautiful.” Boskailo also teaches medical stu- both Bosnia and Croatia prior to the war. stop bleeding. people in another country. Book you always meant dents as an associate clinical professor During the war from 1993 to 1994, he First thing you would Three people (dead or to read: “Tvrdjava” by at University of Arizona’s Phoenix med- said he lost weight and was unable to do with your lottery alive) to have dinner Mesha Selimovic. ical school. walk by the end of a year from spending winnings: Spend it. with: Rumi, Che Guevara, Favorite vacation spot: “I teach them every day of my life,” time in six concentration camps. Dream car: New 1965 Jimi Hendrix Pocitelj, my home town. he said. “We study what they don’t find Though he did recover from the tor- Beetle. Favorite musician or If you could change in textbooks.” band: Led Zepplin ture and abuse, Boskailo said it took time Top three items on your your career, what would When he isn’t taking care of patients to return back to full health. bucket list: To have a Perfect pet: Is a horse a you do? I would be a or teaching, Boskailo said he enjoys play- special power, to win the pet? psychiatrist. When the war ended, Boskailo said he ing basketball and hiking. Congratulations To The Brian Warden | 602.808.5336 Stacey Reinert | 602.808.5354 2016 Health Care Heroes www.bokfinancial.com © 2016 BOK Financial Corporation. Services provided by BOKF, NA. Member FDIC. BOKF, NA is a subsidiary of BOK Financial Corporation. AUGUST 26, 2016 53 HEALTH CARE HEROES

ene Bartos’ career is filled with creating toolkits for health care stan- Hopkins Bloomberg School of Public causes. dards and procedures, as well as pro- Health in 1996, and completing a pedi- R Her work has focused on viding public education. atric residency at the University of Arizo- autism spectrum disorder, childhood Bartos’ deep interest in health care na College of Medicine in Tucson in 1997. obesity, prescription drug abuse and came when she was 13 years old, fac- As the vice president of systems of substance-exposed newborns. ing a scary surgery. She said the nurses care at Mercy Care Plan, she said she has She’s worked with the Arizona Gov- there helped her through the frightening little time for anything but her work. ernor’s Advisory Committee on Autism experience and inspired her to become But when she does have free time, Spectrum Disorder, Arizona Drug Abuse a doctor. Bartos said she often spends it with her and Misuse Initiative Clinical Adviso- Later, she would be the first daughter two sons or hiking. ry Team, Arizona Statewide Task Force on her mother’s side to attend and grad- Now that her youngest son has grad- for the Prevention and Treatment of uate college. She graduated from the Uni- uated high school, Bartos said her life as Substance Exposed Newborns, Arizona versity of Michigan Medical School in 1995. an empty-nester includes finding even Health Improvement Program Obesity After receiving her medical degree, more ways to give back to the community. Workgroup and the Arizona Chapter of Bartos said she began to find her passion “I’d like to read to children and help the American Academy of Pediatrics. in public health and pediatrics, attain- the homeless,” she said. Her work on committees includes ing a master of public health from Johns —Cassidy­ Trowbridge

Personal health care hero: Dream car: I would spend the me decide to go into health being of children and families. Historical - Dr. Martha May money on something else care. Health care providers Favorite movies: “Life is Eliot; current - Dr. T. Berry Top three items on your should never underestimate Beautiful” and “The Sound of Brazelton. bucket list: Take my children the power they have to be role Music.” models for young people. Three things always in your and my niece to all of Book you always meant to medicine cabinet: Ibuprofen, America’s national parks; Three people (dead or alive) read: “War and Peace” by Leo essential oils, Band-Aids publish children’s books I to have dinner with: Albert Tolstoy. wrote; establish a scholarship Einstein, Mother Teresa, Your superpower would be: Favorite vacation spot: To be able to teleport. or endowment that would Leonardo da Vinci. impact the health of children Acadia National Park, Mount FINALIST: PHYSICIAN First thing you would do Favorite musician or band: Desert Island in Maine. and families. John Williams, the Boston with your lottery winnings: If you could change your Pay any debts, buy my One person who shaped Pops. your life: I would have to career, what would you do: children homes, put the rest in Perfect pet: Adopted shelter Be an educator/teacher in a Rene Bartos the bank and talk to a financial say it was the nurses who dog, part border collie. took care of me when I was field with public health impact Vice President adviser about how I could Nonprofits you support: I — something that involves make the maximum impact hospitalized as a teen for a of systems of care, surgery. This was what made support organizations that education, community with charitable contributions. improve the health and well- collaboration and advocacy. Mercy Care Plan

oday’s medical technology can implement a care plan after. what will come next. diagnose many birth defects and “We’re really just setting up lines of The program began in November 2013, T complications before a baby is communication,” Graziano said, adding and had 201 referrals this year alone. even born. that she enjoys helping lives before they When Graziano isn’t serving Arizona But after the results, frightened soon- even begin. children, she is spending time with her to-be parents often are at a loss on how Graziano works with Phoenix Chil- three daughters ages 8, 13 and 15. They to coordinate care for their child. dren’s Hospital but also meets with enjoy spending family time with their That’s why Kathy Graziano, director other physicians outside PCH to pro- mother by getting Dippin’ Dots and con- of the Reproductive Anomalies & Dis- vide convenient and affordable care structing Lego sets. orders of Sexual Development Clinic at to mothers and fathers of babies with Graziano said her job is demanding, Phoenix Children’s Hospital, helped cre- complications. but that her daughters understand the ate the Arizona Fetal Care Network. For some Arizona parents, living far important work she does. Balancing her She said of high-risk babies in Phoe- from Phoenix Children’s Hospital means work as a physician, director of the net- nix, around a 1,000 will require special finding doctors near their homes and set- work and being a mother is all part of the care. ting up travel plans for the birth, Grazia- job for Graziano. As director of the network, she helps no said. The Arizona Fetal Care Network —Cassidy­ Trowbridge parents coordinate care while the moth- provides a framework for parents to rely er is pregnant, plan for the birth and on, so that they can be at ease knowing

Personal health care hero: First thing you would do let me know it was OK to be resource even better. Dr. Arnold Coran, my mentor with your lottery winnings: smart and pushed me ahead Favorite movie: “Star Wars.” in training. He taught me how I’d create some full-ride in my level of learning. to connect to the patients and scholarships for college and Book you always meant to Three people (dead or alive) read: “Les Miserables.” showed me how to respect give them away at a big party. to have dinner with: J.D. the trainees. Dream car: A Tesla. But I Salinger; Kylo Ren (from Star Favorite vacation spot: The Three things always in your wouldn’t use the autopilot. Wars); the Pope. beach, any beach. medicine cabinet: Ibuprofen, Top three items on your Favorite band: Journey. If you could change your FINALIST: PHYSICIAN three kinds: pills, chewables bucket list: Win an Oscar; career, what would you do? and liquid; Band-Aids; cough Perfect pet: Corgi, so I would produce movies. I like see the world’s tallest tree in snuggly! drops. the Redwood National Forest; to organize things. Your superpower would be: I learn to speak Dutch. Nonprofits you support: Kathy Graziano Phoenix Children’s Hospital. would have real pixie dust that One person who shaped Director, I could sprinkle on patients to I like to focus my efforts on your life: My fifth-grade making an extraordinary local Arizona Fetal Care Network fix the unfixable. teacher, Mrs. Stewart. She 54 PHOENIX BUSINESS JOURNAL

Mercy Care Plan congratulates

Dr. Rene Bartos Vice President Systems of Care

2016 Health Care Heroes Awards finalist

We are so proud to have you on our team. Thank you for helping to make our community healthier.

www.MercyCarePlan.com Facebook.com/MercyCarePlan

AZ-16-08-04