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ADDITIONAL SPEAKERS | MORE CONTENT 4-5 MARCH 2015, SKYCITY CONVENTION CENTRE, AUCKLAND HEAR FROM THE SECtor’S LEADERS EMERGING CUSTOMER PRIORITIES | CONFRONTING NEW TECHNOLOGY | INFORMING CAPITAL INVESTMENT Michael Stiassny Mark Binns Vince Hawksworth Fraser Whineray Albert Brantley Alison Andrew DIAMOND SPONSOR GOLD SPONSORS NETWORK MANAGERS’ FORUM SPONSOR CAFE SPONSOR LUNCH SPONSORS NETWORKING DRINKS SPONSOR FOUNDATION parTNERS Register now at www.nzdownstream.co.nz Downstream 2015 strategic forum is the New Zealand premier event for everyone involved directly or indirectly in the energy sector. This must-attend two-day event will offer insights into current energy sector challenges, this time with a focus on changing consumer requirements and the impact of new technology. This age of information and technology empowers the consumer to make better decisions. The energy industry is not immune to changing consumer needs. To retain and increase market share, energy companies need to deliver value to consumers. With a great deal of new technology set to ‘revolutionise’ the customer experience, how does the sector justify the net benefit to energy users? We would like to invite you to join us at New Zealand’s premier energy sector event that brings together influencers and representatives from the downstream energy industry. The 2014 event saw over 330 delegates convene, and for 2015 a focus on consumers and the impact of the latest technology, will assist in setting the future direction for the industry. We are looking forward to seeing you in March. Lana Mihelcic Portfolio Manager - Infrastructure, Engineering, Resources Conferenz Neil Wembridge General Manager - Energy Freeman Media Register now at www.nzdownstream.co.nz ORGANISATIONS ALREADY REGISTERED FEATURED SPEAKERS Alpine Energy Horizon Energy Sapere Research Group ANZ Distribution Schneider Electric BusinessNZ HSBC Signature Consulting Kordia Alan McCauley Albert Brantley Commerce Simply Energy Lone Wolf Enterprises Meridian Energy Genesis Energy Commission Simpson Grierson MainPower NZ Contact Energy Strata Energy Cortexo MediaWorks Consulting Counties Power Meridian Energy Tauhara North Alison Andrew Brent Layton MBIE No 2 Trust Craigs Investment Transpower Electricity Authority Partners NetCon Tauranga Energy Consumer Trust Cumulus Network Tasman Trust Telnet Services Deloitte Network Waitaki New Zealand Steel Top Energy Electric Kiwi Carl Hansen Chris O’Hara Transpower NZ Electricity and Northpower Electricity Authority Trustpower Gas Complaints Nova Energy TrustPower Commissioner Orion UGL Electricity Authority PA Consulting Group University of Otago Energy Trusts of NZ University of Sydney Pioneer Generation Fraser Whineray Gareth Williams Freeman Media Powerco Vector Mighty River Power Vector Gas Industry Company Pulse Utilities NZ Webb Henderson Genesis Energy Russell McVeagh YouDo NEW FOR DOWNSTREAM 2015 Lynne Chester Mark Berry The University Commerce Downstream Network Managers’ Forum of Sydney Commission A complimentary half day forum for electricity network managers and their teams discussing key industry issues including real time condition Mark Binns Murray Streets Meridian Energy Saatchi & Saatchi assessment, a smart grid forum update and network business leaders’ panel. SPONSORED BY NEXANS OLEX More information available Steve O’Connor Vince Hawksworth on the programme page of Flick Electric Trustpower the Downstream website. Register now at www.nzdownstream.co.nz DAY ONE 4 MARCH 2015 12.00 PANEL DISCUSSION: Panel reply: New Zealand’s response to addressing energy hardship and peak demand · 25% put up with “unacceptably cold” homes in the past year as they 8.00 Registration and coffee in the Downstream exhibition struggle to pay bills · 38% concerned about how they will pay for their heating bills 9.00 CONFERENCE OPEN: Welcome from the Day One MC · Almost 75% believe energy costs are unreasonable and 69% say James Elliott, Professional MC that firms should be nationalised. 9.10 MINISTERIAL ADDRESS These are results from a UK survey; how would New Zealand score? With Hon Simon Bridges - Minister of Energy and Resources increasing political focus on this issue, what is the New Zealand energy sector doing to address energy hardship? 9.30 LEADERS’ PANEL DISCUSSION: Shifting focus from large capital · Objectives for the MDVC (Medically Dependent, Vulnerable Customer) projects to delivering consumer value - challenge to the industry and Vulnerable Customer Framework All key energy companies are in the business of delivering value to · Relevant lessons from international markets such as the UK/Australia consumers, but how good are they at it? With a great deal of new · The main barriers to improving the situation in New Zealand technology set to ‘revolutionise’ the customer experience, how does the · Views on where the responsibility for action and decision making lies sector justify the net benefit to energy users? Dr. Lynne Chester - Senior Lecturer, University of Sydney · How do our consumers currently perceive the ‘value’ delivered by the Fiona Smith - Customer Experience Manager, Trustpower energy industry? Major Campbell Roberts - National Director, The Salvation Army · Is the modern consumer growing more engaged with their energy Gareth Wilson - Manager, MBIE company? Is that what they want? Raewyn Fox - Chief Executive, · The impact of multi-fuel, multi-product offerings The New Zealand Federation of Family Budgeting Services · Post-election priorities and the looming issue of Tiwai Point Facilitator: Professor Philippa Howden-Chapman, Director, · What are the priorities in other similar international energy markets, and Sustainable Cities do these translate to the New Zealand situation? How do we compare and what can we learn? 12.50 Lunch Break SPONSORED BY LANDIS + GYR · The future for large scale generation with the growing trend in off-grid and distributed generation 1.50 USER PROFILE: Large energy consumer IN ASSOCIATION WITH GENTRACK Large industrial energy users will be more aware than most of energy Alison Andrew - Chief Executive, Transpower sector issues and opportunities. These organisations implement company Albert Brantley - Chief Executive, Genesis Energy wide initiatives designed to better identify and implement energy-saving Mark Binns - Chief Executive, Meridian Energy opportunities. Vince Hawksworth - Chief Executive, Trustpower · Needs, concerns and perceptions as a large industrial energy user Carl Hansen - Chief Executive, Electricity Authority · Overview and results from monitoring and reducing energy use Fraser Whineray - Chief Executive, Mighty River Power · The current energy strategy (electricity and gas) and related initiatives Facilitator: Toby Stevenson - Director, Sapere Research Group Michelle Dawson - Principal Corporate Sustainability Advisor, Chief Sustainability Office, Auckland Council 10.30 PRESENTATION: The consumer - perception and reality Consumer expectations of brands and businesses are continuing to change 2.15 10-10-10: Innovation in optimising energy use in a post-digital era. It’s easy to assume that competitive and reputational This session will feature three short case studies on emerging technology advantage is to be found in better meeting category needs. Murray Streets designed to monitor and control energy (electricity and gas) use. will argue that brands in a low involvement, low interest category must Scott Noyes - Energy Management Specialist, Schneider Electric move beyond generic category needs if they are to stand any chance of Peter Williams - FBNZ Group Automation and Control Manager, Fonterra forging better reputations. Drawing on revelations from consumer research Jonathan Pooch - Managing Director, DETA Consulting and trends and using examples from other categories and brands, Murray will issue a series of engaging provocations for the sector. 2.55 FOUNDATION PARTNER ADDRESS: Demand response: Murray Streets - Director of Strategy, Saatchi & Saatchi Competition for load The results of the recent Transpower demand response trials are now known. 11.00 Morning break & refreshments Given that the value of demand response is becoming increasingly transparent 11.30 INTERNATIONAL INSIGHT: Addressing peak demand: the to a number of industry participants including lines owners, generators and end opportunities and risks for low income and vulnerable users, what will this mean for the ‘load market’ going forward? consumers · The value of demand response to the different market participants · Background to the Australian electricity industry’s approach to peak · The current level of competition in the demand response market demand management including demand response · Barriers to rolling out demand response offerings beyond large users · Latest findings on the effects of peak demand management on low · Learnings from demand response trials around the country income and vulnerable consumers · Understanding the impact of demand management on consumers, · Recommendations for the government, retailers, and distributors on the environment and network management developing energy monitoring programmes with the consumer in mind · What does this mean for metering as we reach the 2015 deadline? Dr. Lynne Chester - Senior Lecturer, University of Sydney Siobhan Procter - Strategy & Investment Manager, Transpower IN ASSOCIATION WITH PWC 3.35 Afternoon break & refreshments Register now at www.nzdownstream.co.nz 4.00 Communities, consultation and consenting DAY TWO 5 MARCH 2015 As the latest large scale
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