HALIFAX CHAMBER OF COMMERCE | JULY / AUGUST 2019 | VOLUME 28 ISSUE 7
A GLOBAL MINDSET ISANS, employers agree hiring newcomers helps both immigrants and business Pg 18
WITH A PURPOSE TAX TALK INCREASING ABILITIES Businesses find success in Reductions could help small Removing barriers in the giving back Pg 21 businesses grow Pg 26 workplace Pg 30 INVESTING IN THE FUTURE LEADERS OF TOMORROW
The informal ofce atmosphere isn’t the only thing that has young Hiring youth is an investment in the future. It can be incremental — professionalsracingtoworkatQRAcorp.ThesmallHalifaxrm start with hiring co-op students, and then consider hiring them designs software to help clients verify plans in early stages of after graduation.” engineering projects. The brainy team of quantum physicists, software engineers and mathematicians who work there love the Stephen Foster recently completed his PhD in physics in Toronto, challenge of complex systems. butwaseagertocomebackhometoNovaScotiaandjoinQRAas a software engineer. Much of QRA’s talent are recent grads who are applying their education in a full-time job for the rst time. And they’re driving “I was hugely relieved to get this job,” says Stephen. “I moved back the company’s growth. toHalifax,andIreallywantedtostayhere—thatwasmygoal allalong.IfIdidn’tgetajob,Imighthavehadto “I was worried about getting a job after graduation,” move somewhere else. I feel very lucky. QRA is NOVA SCOTIA YOUTH says Arthur Recalde, an international student very good at onboarding and welcoming young from Brazil, who graduated from NSCC. “But then ARE ON PAR WITH ANY IN people with a progressive, start-up mentality that Igothiredhere.Theyevenpaidmeformy5-week THE WORLD. AS A SMALL values work-life balance.” work placement, which was not required of them. COMPANY WITH GLOBAL Graduating, I thought I would be xing printers, but I Like Stephen, Arthur sees a future and a life in REACH, WE BENEFIT FROM started off operating systems as a DevOps system Nova Scotia. “In Nova Scotia, there are more jobs, administrator right off the bat.” THAT TALENT AND ENERGY better pay, and it is safer than Brazil — where I would EVERYDAY. still be living with my mom. Coming here I thought Hiring Arthur fresh from college was made easier ‘why don’t I go to Toronto or Vancouver? It seems thanks to Graduate to Opportunity (GTO), a provincial like everyone is moving there’…but Nova Scotia has funding program. GTO provides salary incentives to small businesses, magicintheair.Idon’tknowwhatitis,butIlikeit.” start-ups, social enterprises, and non-prots who commit to hiring a recent post-secondary graduate. Employers receive 25% of the “PerCapita,thetalentofNovaScotiayouth—especiallyinsoftware grad’s rst year (35% if the grad is diverse) and 12.5% of the grad’s and technology — is on par with any other place in the world, second-year salary. literallyanyotherplaceintheworld,”saysJordan.“Butbecause the youth population is so small here, we really need to retain as “Having the follow-through from the government, with the much of our future brain trust as we can. As a small company with Graduate to Opportunity Program, gives us a way to keep these global reach and ambition, the youth we hire and retain today will co-op students here in Nova Scotia after graduation,” says Jordan beourleadersoftomorrow.Wearesofortunatetobebenetting Kyriakidis, QRA Co-founder and CEO. “This is key to the growth from that every day.” of our industry, and both these programs — GTO and the Co-op Incentive — are incredibly important for retaining youth.” GTO has helped more than 800 graduates land good jobs in their elds in Nova Scotia, and for the rst time in 32 years, we are seeing Attracting and retaining youth is important to the future of the more youth enter the province than leave. Employers like QRA are workforceinNovaScotia. contributing to this trend, and helping themselves, by providing career opportunities to post-secondary graduates. “At some point there will be a labour gap that needs to be lled,” says Arthur. “How can businesses better prepare for that? If you wait, you will be behind in the competition to hire the best grads.
LEARN MORE ABOUT AVAILABLE FUNDING TO HIRE GRADS AND THE GTO PROGRAM AT NOVASCOTIA.CA/GTO Volume 28 • Issue 07 Nothing feels better than waking up in the morning Business Voice is published 11 times a year for members of the Halifax Chamber of Commerce and Metro Halifax’s and wanting to go to work.” business community. Views expressed in Business Voice are those of the contributors and individual members, — John Robertson, CEO, HomeEXCEPT and are not necessarily endorsed by, or are a policy of, 20 the Halifax Chamber of Commerce. No part of this publication may be reproduced without written consent of the publisher. While every effort has been made to ensure accuracy, the publisher cannot be held COVER STORY: responsible for any errors or omissions that may occur. Please address editorial enquiries and changes to information to: Halifax Chamber of Commerce 100-32 Akerley Boulevard Dartmouth, Nova Scotia B3B 1N1 Tel: 902-468-7111 Fax: 902-468-7333 [email protected] www.halifaxchamber.com Board of Directors Margaret Chapman, Narrative Research, Chair Gavin MacDonald, Cox & Palmer, Vice Chair INVESTING IN THE FUTURE Cynthia Dorrington, Vale & Associates, Past Chair Directors LEADERS OF TOMORROW Robert Dean, MNP LLP Mark Sidebottom, Nova Scotia Power Inc. Richard Butts, Clayton Developments Ltd. Paul Bent, Self-Employed Consultant Saeed El-Darahali, SimplyCast Faten Alshazly, WeUsThem Stefanie MacDonald, Halifax Paper Hearts The informal ofce atmosphere isn’t the only thing that has young Hiring youth is an investment in the future. It can be incremental — Michele Peveril, NS Department of Business A GLOBAL professionalsracingtoworkatQRAcorp.ThesmallHalifaxrm start with hiring co-op students, and then consider hiring them Brad Proctor, McInnes Cooper Captain(N) David Mazur, Maritimes Forces Atlantic designs software to help clients verify plans in early stages of after graduation.” Roger Boutilier, Nova Scotia Association of Realtors engineering projects. The brainy team of quantum physicists, Caroline Wolfe Stewart, The Berkeley Retirement Residences MINDSET Stephen Foster recently completed his PhD in physics in Toronto, Andrew de Freitas, Canadian National Railway software engineers and mathematicians who work there love the Cayla Stryncl, Fiera Properties ISANS, employers agree hiring challenge of complex systems. butwaseagertocomebackhometoNovaScotiaandjoinQRAas Christopher Googoo, Ulnooweg a software engineer. Chamber Staff newcomers helps both 18 Much of QRA’s talent are recent grads who are applying their Patrick Sullivan, President and CEO immigrants and business education in a full-time job for the rst time. And they’re driving “I was hugely relieved to get this job,” says Stephen. “I moved back Nancy M. Conrad, Senior Vice President, Policy toHalifax,andIreallywantedtostayhere—thatwasmygoal Colin J. Bustard, Director of Finance and Administration the company’s growth. Becky Davison, Director of Marketing allalong.IfIdidn’tgetajob,Imighthavehadto Emma Menchefski, Communications Specialist “I was worried about getting a job after graduation,” move somewhere else. I feel very lucky. QRA is NOVA SCOTIA YOUTH Business Voice is published by says Arthur Recalde, an international student very good at onboarding and welcoming young The Chronicle Herald Custom Publishing Department Publisher: Sarah Dennis from Brazil, who graduated from NSCC. “But then ARE ON PAR WITH ANY IN people with a progressive, start-up mentality that Editor: Nicole Gnazdowsky TABLE OF Layout & Design: Peter Ross Igothiredhere.Theyevenpaidmeformy5-week THE WORLD. AS A SMALL values work-life balance.” Contributing Writers: Sara Ericsson, Erin Elaine Casey, work placement, which was not required of them. COMPANY WITH GLOBAL Joey Fitzpatrick, Tim Houston, Charlene Pickrem, Graduating, I thought I would be xing printers, but I Like Stephen, Arthur sees a future and a life in Ehsan Belghis, Moe Belghis, Harriette Schumacher, CONTENTS: REACH, WE BENEFIT FROM Alita Fabiano, Kathleen MacEachern started off operating systems as a DevOps system Nova Scotia. “In Nova Scotia, there are more jobs, Customer Relations Specialist: Jennifer MacLean administrator right off the bat.” THAT TALENT AND ENERGY better pay, and it is safer than Brazil — where I would Sales Executives: Wanda H. Priddle, Karen Publicover still be living with my mom. Coming here I thought 902-426-2811 ext. 1163 • [email protected] 04 Events EVERYDAY. Cover photo: Paul Darrow Hiring Arthur fresh from college was made easier ‘why don’t I go to Toronto or Vancouver? It seems Copyright 2019 by The Chronicle Herald. 05 President’s message thanks to Graduate to Opportunity (GTO), a provincial like everyone is moving there’…but Nova Scotia has All rights reserved. Reproduction of any article, funding program. GTO provides salary incentives to small businesses, magicintheair.Idon’tknowwhatitis,butIlikeit.” photograph or artwork without expressed written permission from the publisher is strictly prohibited. 06 New & noted start-ups, social enterprises, and non-prots who commit to hiring “PerCapita,thetalentofNovaScotiayouth—especiallyinsoftware 2717 Joseph Howe Drive a recent post-secondary graduate. Employers receive 25% of the Halifax, Nova Scotia B3J 2T2 and technology — is on par with any other place in the world, Tel: 902-426-2811 11 Members grad’s rst year (35% if the grad is diverse) and 12.5% of the grad’s TheChronicleHerald.ca second-year salary. literallyanyotherplaceintheworld,”saysJordan.“Butbecause in the news the youth population is so small here, we really need to retain as Disclaimer 21 Business Voice magazine makes no warranties of any kind, “Having the follow-through from the government, with the much of our future brain trust as we can. As a small company with written or implied, regarding the contents of this magazine 18 A global mindset Graduate to Opportunity Program, gives us a way to keep these global reach and ambition, the youth we hire and retain today will and expressly disclaims any warranty regarding the ISANS, employers agree hiring accuracy or reliability of information contained herein. co-op students here in Nova Scotia after graduation,” says Jordan beourleadersoftomorrow.Wearesofortunatetobebenetting The views contained in this magazine are those of the newcomers helps both Kyriakidis, QRA Co-founder and CEO. “This is key to the growth from that every day.” writers and advertisers; they do not necessarily reflect immigrants and business the views of Business Voice magazine and its publisher 26 Trends of our industry, and both these programs — GTO and the Co-op The Chronicle Herald. Incentive — are incredibly important for retaining youth.” GTO has helped more than 800 graduates land good jobs in their 21 People, planet elds in Nova Scotia, and for the rst time in 32 years, we are seeing Publications Mail Agreement No. 40032112 30 Working for you Attracting and retaining youth is important to the future of the more youth enter the province than leave. Employers like QRA are Return undeliverable Canadian addresses to and profit Halifax Chamber of Commerce. How purpose-led businesses 32 Awards spotlight: workforceinNovaScotia. contributing to this trend, and helping themselves, by providing are turning competitive career opportunities to post-secondary graduates. Compass Distillery “At some point there will be a labour gap that needs to be lled,” says challenges to their advantage Arthur. “How can businesses better prepare for that? If you wait, you SPECIAL FEATURES: will be behind in the competition to hire the best grads. 24 Profile: Zatzman Sportsplex 34 Education
3 LEARN MORE ABOUT AVAILABLE FUNDING TO HIRE GRADS AND THE GTO PROGRAM AT NOVASCOTIA.CA/GTO BUSINESS VOICE EVENTS
For a full and up-to-date list of our Chamber events, please visit CHAMBER EVENTS www.halifaxchamber.com/events
SAVE THE DATE: MISS A CHAMBER EVENT THIS YEAR? LUNCHEON: Check out all the fun you could have had … DEPUTY GOVERNOR, BANK OF CANADA SEPTEMBER 5 BUSINESS AFTER HOURS LOCATION: Four Points by Sheraton SEPTEMBER LUNCHEON: VIBRANT COMMUNITY SEPTEMBER 26 SMALL BUSINESS WEEK OCTOBER 21 – 25 LUNCHEON: MAYOR SAVAGE NOVEMBER FALL DINNER NOVEMBER 14 LUNCHEON: PERRIN BEATTY 2019 Halifax Business Awards NOVEMBER 21 NETWORK TEST LABS (NTL) DECEMBER 2019 Spring Dinner THANK YOU TO OUR JUNE SPONSORS:
2019 Spring Dinner
Annual State of the Province 2019
4 JULY / AUGUST 2019 PRESIDENT’S MESSAGE Preparing for the polls The Chamber plans to help engage voters in the upcoming election @prezhfxchamber
peoples’ voice should be heard regularly, including a lack of trust in the system, and should influence our city and help its information and desire. We’re lucky thriving business community. at the Chamber to boast many student We’re looking forward to the next members. They’re active in their commu- few months of encouraging and support- nity and engaged on political issues. They ing our members in order to boost voter want to improve the current business turnout in our region. We are committed and social climate, partly through their to helping our members succeed and Chamber membership. This dramatic participate by encouraging them to use increase in voter turnout is in part thanks their voice. to our population of driven youth finding We saw an increase in voter turnout their voice and using it. PATRICK SULLIVAN in 2015, especially amongst youth ages We are confident that with strong PRESIDENT & CEO 18 to 24 who came out to vote in numbers engagement from all Canadians during 20 per cent higher than the previous this 2019 election, the result will be one t’s summertime in Canada and election in 2011. We were thrilled to see that rises from the voice of the people. ICanadians and Canadian politicians such a substantial increase and believe The resulting government will be one are preparing for the federal election this is essential in order to ensure that chosen on the merit of their platforms, coming early in the fall. We live in a our leaders recognize how important it is and the country will move forward, con- democracy and in an effort to maintain to provide a vision to all constituents. tinuing to grow, prosper and compete on this democracy, we as citizens need to be We need to ride this momentum and a global scale. engaged and informed as we head to the show even more young people the value Keep an eye out for the Chamber’s polls. and importance of their vote. social media campaign we’re launching At the Chamber we believe in the Many have speculated the reasons this summer in preparation for the elec- power of democracy. We know the behind the low youth voter turnout, tion! #VoteYourConcernsHFX
CONGRATULATIONS TO THE 2019 TOP 50 CEO WINNERS
We would like to extend our Joyce Carter, President & CEO, Stephen MacDonald, CEO, Halifax International Airport Authority EfficiencyOne congratulations to the 2019 Halifax, NS Dartmouth, NS Top 50 CEO winners, including Jennifer Gillivan, *FIVE-TIME WINNER* Allan Macintosh, *FIVE-TIME WINNER* many of our own members! Inducted into the Top 50 CEO Hall of Fame Inducted into the Top 50 CEO Hall of Fame Atlantic Business Magazine honours President & CEO, IWK Foundation President, Marco Group Atlantic Canadian excellence in corporate Halifax, NS Dartmouth, NS leadership. The Top 50 CEO winners are Tom Hickey, *FIVE-TIME WINNER* Dallas Mercer, President & CEO, chosen in recognition of their inspiring Inducted into the Top 50 CEO Hall of Fame Dallas Mercer Consulting Inc. success, and the magazine hopes to CEO, Atlantic Road Construction & Mount Pearl, NL encourage other companies and CEOs to Paving Ltd. Brent Scrimshaw, *FIVE-TIME WINNER* achieve their business goals as well. Eastern Passage, NS Inducted into the Top 50 CEO Hall of Fame Here are the Halifax Chamber of Rod Kerr, President & CEO, President & CEO, Commerce members who were recognized Kerr Group Atlantic Lottery Corporation (ALC) this year for their excellence in corporate Dartmouth, NS Moncton, NB leadership: Roger King, President, Ken Shea, President & CEO, Dov Bercovici, President & CEO, Supplement King Canada East Coast Credit Union Discovery Centre Halifax, NS Antigonish, NS Halifax, NS Ashwin Kutty, President & CEO, We would also like to acknowledge Lydia Bugden, CEO & Managing WeUsThem Inc. another Chamber Member: Partner, Stewart McKelvey Halifax, NS Halifax, NS Dan Merzetti, President & CEO, Michael Leonard, President & CEO, DSM Telecommunications. Don Bureaux, *FIVE-TIME WINNER* Atlantic Central/League Savings and Dan is a 2017 Top 50 CEO Hall of Fame Inducted into the Top 50 CEO Hall of Fame Mortgage Company Inductee and he donated his time to President & CEO, Halifax, NS Nova Scotia Community College (NSCC) select this year’s honourees. Halifax, NS
BUSINESS VOICE 5 NEWSMAKERS NEW & NOTED We welcome our new Chamber members
100 SEEDS ATLANTIC Alicia Pilon COHABILITY 75 Akerley Boulevard, Unit E 100 Seeds Atlantic is a non-profit Cohability provides scientific insights Dartmouth, NS organization that fosters youth entre- on personality conflicts. Our triple 902-536-9410 preneurship in Atlantic Canada. [email protected] bottom line approach allows us to One of their major initiatives is “100 www.adt.ca equip a generation of young people Entrepreneurs Planting Seeds”, a pitch SAFETY & SECURITY – with emotional intelligence and coping competition for ages 16 to 24. This Security Systems/Locksmiths skills through a software platform as annual event brings business leaders early as their first roommate. We can and young entrepreneurs together as CANAVIEW REAL IMAGING LTD. help people, professionals and groups 100 senior entrepreneurs contribute identify, understand and deal with Imagine your customers searching $100 each to make a $10,000 invest- personality conflicts. Google Maps and seeing a virtual reality ment for the winning pitch. Laura Russell image of your business. They would be Allyson England Halifax, NS Halifax, NS able to not only go to your front door, 902-293-8741 902-579-3705 but virtually walk in and experience your [email protected] [email protected] restaurant, B&B, pub or shop. Canaview COMPUTERS, IT & TECHNOLOGY – www.100seedsatlantic.com Real Imaging will set you apart from the App Development NOT–FOR–PROFIT GROUPS – crowd. Not–For–Profit Groups Heather Murray COMMUNITATE 63 Tacoma Drive Susan Tate Dartmouth, NS A.V. BRUCE & ASSOCIATES INC. Dartmouth, NS 902-830-4496 902-441-6135 A.V. Bruce & Associates Inc. special- [email protected] [email protected] izes in leadership communications for www.canaviewrealimaging.ca www.communitate.ca dynamic achievers in both private and ADVERTISING, PR & MEDIA – BUSINESS & PROF. SERVICES – public sectors. Armed with highly effec- Marketing tive public relations strategies and skills, Writing our principals craft solutions tailored to CATALYST INC. meet the needs of our clients. Catalyst is a global non-profit working DARWIN SUPPLY CHAIN Alec Bruce with some of the world’s most powerful SOLUTIONS Halifax, NS 902-452-4779 CEOs and leading companies to help Darwin Supply Chain Solutions can help [email protected] build workplaces that work for women. your organization transform your opera- www.writers.work/brucescribe Founded in 1962, Catalyst drives change tion and supply chain to gain a competi- ADVERTISING, PR & MEDIA – with pioneering research, practical tive advantage, and can lead the process Public Relations/Affairs tools and proven solutions to accelerate from strategy development and strategy and advance women into leadership — deployment to the implementation of ADT SECURITY SERVICES because progress for women is progress governance, management and systems. for everyone. ADT Security has been providing We are known to have a significant effect Ashley MacIsaac-Butler electronic security and monitoring for on your bottom line. Toronto, ON Ron van der Giesen over 100 years. We offer professional 613-325-3675 Halifax, NS security consultations and will design [email protected] 902-802-2832 a solution for your home and business. www.catalyst.org We provide intrusion, life safety, video, [email protected] NOT–FOR–PROFIT GROUPS – www.darwinsupplychain.com fire panel monitoring and smart home Not–For–Profit Groups solutions. ADT: where your security is INDUSTRIAL & MANUFACTURING – our world. Manufacture/Process
6 JULY / AUGUST 2019 NEWSMAKERS
DIRECT AD FACTORY GOFISH! COMMUNICATIONS HAPAG-LLOYD (CANADA) INC. DirectAdFactory.com focuses solely on GoFish! Communications is a full-service Hapag-Lloyd is a leading worldwide maximizing your marketing/ad cam- public relations firm specializing in inter- ocean carrier serving all trades. Our paigns response metrics. Response is sectional communications. We help not- modern online business platform the only thing that matters. Period. We for-profits and small businesses commu- enables the benefits of a full featured can help optimize your ads, collateral nicate effectively with stakeholders, forging self-service environment that is acces- and site for success. Getting lousy ROI authentic relationships built on mutual sible 24-7 wherever you are. With a local on your marketing efforts? Why settle respect and dignity. Our services include history of over 125 years, Hapag-Lloyd for OK? Let’s chat. strategic planning, social media manage- testifies the importance of Canada with Brian Geddes ment, grant writing and workshops on operating frontline offices in Montreal, Bridgewater, NS communications theories and practices. Toronto, Vancouver and Halifax. 709-725-1112 Amanda Rafuse Sebastian Paeplow [email protected] Halifax, NS 6708 Bayne Street, 2nd Floor www.directadfactory.com 902-440-1183 Halifax, NS ADVERTISING, PR & MEDIA – [email protected] 877-893-4421 Marketing Consulting www.gofishcomm.ca [email protected] ADVERTISING, PR & MEDIA – www.Hapag-Lloyd.com EASTERN SHORE FAMILY Public Relations/Affairs TRANSPORTATION – Logistics RESOURCE ASSOCIATION The Eastern Shore Family Resource HALIFAX ASTROLOGER IRIS COMMUNICATIONS INC. Association is a non-profit organization Helping you find your Smile! Astrology Iris Communications is a leading public that provides programs and services to offers a glimpse at upcoming trends and affairs firm in Nova Scotia, providing ser- families who live on the Eastern Shore. improving decision-making. Mj Patterson vices to clients in the mining, forestry, sea- We are governed by an eight-member is internationally qualified with over food, education, financial and health care policy board. With the help of some grant funding, community donations three decades of professional practice. industries, including the non-profit sector. and our Eastern Shore partner, we She works with businesses in hiring, We offer a full range of public affairs provide free interactive programs and team-building and Best Fit. She also works services including government relations, services to families across the Eastern with individuals and couples in goal setting, communications advice, media training, Shore. communication and improving happiness. public policy counsel, stakeholder engage- Nancy Hollis Mj Patterson, BA BSc BEd MEd ment and issues management. 5228 Highway 7, Suite 203 NCGR-PAA Trevor Floyd Porters Lake, NS Halifax, NS 5121 Sackville Street, Suite 602 902-827-1461 902-880-0771 Halifax, NS [email protected] [email protected] 902-441-2043 www.esfamily.org www.HalifaxAstrologer.com [email protected] NOT–FOR–PROFIT GROUPS – BUSINESS & PROF. SERVICES – ADVERTISING, PR & MEDIA – Community Centres Business Advisors Public Relations/Affairs
Your Next Gen Gen Z is hitting the workforce! Hire They value security, teamwork and creativity. Learn more about what makes them tick.
To nd out, visit thechronicleherald.ca/now-atlantic
BUSINESS VOICE 7 NEWSMAKERS
J M BOOKKEEPING & TAXATION PEPPEREKA RED WAGON ART STUDIO INC. Michael Johnston Whether you choose to dine-in, grab Red Wagon Art Studio is a process Hantsport, NS a meal to-go or need creative catering, art-based studio located in Hammonds 902-684-0022 Peppereka exists to provide busy folks Plains. We offer classes, workshops and [email protected] with high quality, convenient and super artist quality art supplies. Red Wagon Art FINANCE & INSURANCE – fresh food options. Special event or Studio is a creative space for everyone! Accounting business catering, we’re disrupting the Andrea Harnal standard sandwich platter experience. 1415 Hammonds Plains Road JANE’S NEXT DOOR INC. Dean Madill Hammonds Plains, NS Jane Wright 200 Wright Avenue 902-835-3097 2053 Gottingen Street Dartmouth, NS [email protected] Halifax, NS 902-405-1763 www.redwagonartstudio.com 902-497-5683 [email protected] ARTS, CULTURE & ENTERTAINMENT – [email protected] www.peppereka.ca Art www.janesonthecommon.com RESTAURANTS, FOOD & BEVERAGE – RESTAURANTS, FOOD & BEVERAGE – Catering/Food/Drink REDSPACE Catering/Food/Drink REDspace is a software company build- RAMIFY MEDIA ing the future of television, entertain- MARITIME VEHICLE PROVIDERS Muhammad Ikromov ment and training. Our team of nearly As a new company, we are ambitiously Halifax, NS 200 specializes in crafting award-win- growing with the direction of our 902-580-0597 ning mobile, web, gaming and video customers, tailoring our clients needs [email protected] solutions that empower industry leaders www.ramifymedia.ca to each individual. Confidently, we around the world including Viacom, COMPUTERS, IT & TECHNOLOGY – provide accurate information so our Turner, Sony and IBM. Web Design customers can make an informed Michael Johnston decision. We look forward to seeing RASA: FLAVOURS OF INDIA 1595 Bedford Highway, Suite 168 you soon and thank you for your Sunnyside Mall Step into Rasa and discover the won- continued support! Bedford, NS derful tastes and textures of authentic Mike Whalen 902-444-3490 208 Joseph Zatzman Drive Indian cuisine. Whether you’re joining [email protected] Dartmouth, NS us for a night out or celebrating one of www.redspace.com 902-468-0377 life’s big moments, we welcome you like COMPUTERS, IT & TECHNOLOGY – [email protected] family. We bring our Indian culture to life App Development www.mvpns.ca through fresh, genuine ingredients and TRANSPORTATION – passion for service excellence. RE-IMAGINING ATLANTIC Automotive Sales/Leasing Deeksha Bhaskar HARBOURS 2050 1542 Birmingham Street Re-imagining Atlantic Harbours is a MOBSQUAD Halifax, NS social enterprise non-profit league based 902-423-5995 MobSquad solves the significant and in Halifax. We offer pollution prevention [email protected] at everyone’s shorelines by providing growing technology talent shortage www.rasarestaurant.ca integrated watershed management faced by U.S.-based start-ups and scale- RESTAURANTS, FOOD & BEVERAGE – services. We deliver narrative-shifting ups by enabling its clients to quickly Restaurant have a turnkey and virtual Canadian education and awareness using commu- subsidiary. MobSquad ensures software RC JANE PROPERTIES LTD. nity-led communications by empow- ering stewardship voices. We bring engineers with U.S. work visa challenges For over 20 years, RC Jane has always professional shoreline art and science remain working with their current com- committed to providing value to our partnership opportunities to deliver pany, but remotely from Canada. tenants. We take great pride in making meaningful solutions. Be a part of the Haley Brown you feel at home by providing unmatched wave at bit.ly/RAH2020 Halifax, NS maintenance, customer service and always [email protected] Kelly Schnare putting the tenant first. Your RC Jane www.mobsquad.io 902-401-6204 apartment is the perfect place to call home. COMPUTERS, IT & TECHNOLOGY – [email protected] Halifax, NS IT Products/Services www.Rah2050.ca [email protected] NOT–FOR–PROFIT GROUPS – www.rcjane.ca Social Enterprise REAL ESTATE/CONSTRUCTION – Property Management
8 JULY / AUGUST 2019 NEWSMAKERS
SEA SMOKE RESTAURANT & BAR SOLUTIONS FOR KIDS IN PAIN THE MERCANTILE SOCIAL (SKIP) Sea Smoke’s chefs bring decades of In the heart of Halifax’s vibrant down- restaurant experience to the table, Solutions for Kids in Pain (SKIP) is a town, The Mercantile Social is located in serving fresh seafood in creative prepa- new knowledge mobilization network to The Maple at 1579 Hollis. Fresh seafood, rations that will delight your senses. improve children’s pain management in signature recipes and a lively, elegant Located on the boardwalk at Bishop’s Canada and around the world. Co-led vibe are inspired by the age of seafaring, Landing, the restaurant and large patio by Mr. Doug Maynard of Children’s trade and adventure. Perfect for cocktails offer sweeping views across the harbour Healthcare Canada and Dr. Christine with friends or an intimate dinner for and to the open Atlantic, where much of Chambers at Dalhousie University, two. More than a dining experience — our menu is sourced. SeaSmokeHFX on SKIP brings together researchers, health it’s social! Facebook and Instagram professionals, patients, caregivers and Ryan Brimicombe Zoey Boosey policy makers from 48 health institu- 1579 Hollis Street 1477 Lower Water Street tions and over 100 partners. Halifax, NS Halifax, NS Christine Chambers 902-425-8682 902-406-1051 5793 University Avenue, Suite 521 [email protected] [email protected] Halifax, NS www.themercantilesocial.ca www.seasmokehalifax.com 902-470-7706 RESTAURANTS, FOOD & BEVERAGE – RESTAURANTS, FOOD & BEVERAGE – [email protected] Restaurant Restaurant www.kidsinpain.ca NOT–FOR–PROFIT GROUPS – SECUNDA CANADA LP Not–For–Profit Groups Secunda Canada manages a harsh- weather fleet of offshore support vessels servicing major oil and gas compa- nies on Canada’s east coast. Secunda, founded in Nova Scotia, has a fleet of six vessels utilizing highly experienced seafarers, a maritime work ethic and a philosphy of providing superior service to our customers. Christopher Pitts 33 Alderney Drive, Suite 800 Dartmouth, NS 902-482-4730 [email protected] www.secunda.ca TRANSPORTATION – Marine Sales/Supplies/Service
SHOPPERS DRUG MART CLAYTON PARK Ghada Gabr 278 Lacewood Drive Halifax, NS 902-443-5214 [email protected] HEALTH CARE – Pharmacy
902-423-6440
BUSINESS VOICE 9 NEWSMAKERS
ULNOOWEG UNITED GULF DEVELOPMENTS V-CARE INTERNATIONAL LIMITED STUDENT SUCCESS SOCIETY Ulnooweg Development Group Inc. is an innovative Aboriginal financial insti- United Gulf is committed to developing Minhao Li tution that provides capital and business vibrant and unique living opportuni- 302-5240 Green Street support services to Indigenous entre- ties, specializing in upscale residential Halifax, NS preneurs and communities throughout apartments, senior living communi- 902-489-7882 Atlantic Canada. Based in Millbrook, ties and commercial plaza’s such as [email protected] Ulnooweg has offices and a professional Voyageur Lakes, The Boss Plaza and NOT–FOR–PROFIT GROUPS – team located across the region. For over Shiraz Gardens. With 20 plus years of Social Enterprise 30 years, Ulnooweg has helped its clients experience, we are recreating apartment WILD LUPIN MEDIA / NSLIVE.TV achieve their dreams. living — developing communities where Christopher Googoo people want to live and businesses thrive. Conceived from a love of digital media 835 Willow Street Nousha Saberi with the ability to create stunning images Millbrook, NS 51 Supreme Court, Commercial Unit #2 and video, Wild Lupin Media has grown 902-893-7379 Halifax, NS into a highly versatile video production, [email protected] 902-830-3336 photography and live-streaming com- www.ulnooweg.ca [email protected] pany. 22 years of industry experience NOT–FOR–PROFIT GROUPS – www.unitedgulf.ca producing promotional media has pro- First Nations REAL ESTATE/CONSTRUCTION – duced satisfied clients as well as online Developer community TV development. Brian Cottam Glen Margaret, NS 902-678-7601 [email protected] www.wildlupin.ca ARTS, CULTURE & ENTERTAINMENT – Video/Multimedia
WhitePointfall STUDENT MEMBER ExecutiveMeetingPackage from $219 Avinash Pillay – Game Development, NSCC Halifax, NS [email protected]
Are you a new member? To submit your 50-word description for New & Noted, please contact Mandi Bowser, Administrative Assistant at [email protected] or 902-468-7111 within the first six months of membership.
Before you flip flop off, think fall meetings! Hang on a minute, Chamber members. Before you kick off your business shoes, think about re-grouping – with gusto – come September. Post Labour Day is when things fall back in order here at the beach, but maybe that’s why we call it ‘fall’. Contact Anne and get started on an autumn gathering by the sea. The weather is absolutely perfect for golf, surfing lessons, mussel bakes, and lobster s’mores by the bonfire. The mood will be post-school-bell bliss. Think sunrise yoga, Lakeside picnics, and loving the possibilities that come with planning ahead. Happy summer! [email protected] Callanne: 902.423.8887 whitepoint.com
10 JULY / AUGUST 2019 NEWSMAKERS MEMBERS IN THE NEWS How our members are growing Halifax
NIMBUS LAUNCHES PODCAST Nimbus Publishing has created an exciting new podcast for book lovers. “Book Me!” with Costas Halavrezos focuses on entertaining and illuminating George Inglis Photography interviews with the Atlantic Canadians who create the books published by Nimbus Publishing and Vagrant Press. INAUGURAL MOTHER’S DAY CELEBRATION “The podcast format allows us to really Dress for Success Halifax is thrilled who sang, danced and played the fiddle delve into the world of the authors, to announce the success of their sold- and guitar. “There was something for illustrators and photographers behind the out inaugural Mother’s Day celebration everyone,” says Executive Director, books people love to read,” says former event on Mother’s Day at The Music Brenda Saunders/Todd, “and it was a CBC Maritime Noon host Halavrezos. Room. Host and international performer, fantastic way to honor all the mothers we “I think listeners will enjoy spending time Geordie Brown and award-winning artist, serve at Dress for Success each week. with these interesting, creative people.” Holly Carr were joined on the stage by a It was a true celebration for all!” Check it out at www.bookmepodcast.ca variety of young artists and local talent
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BUSINESS VOICE 11 NEWSMAKERS
HALIFAX PARTNERSHIP ANNOUNCES WENDY LUTHER AS PRESIDENT & CEO A MOORE FAMILY CELEBRATION The Halifax Partnership’s Board of Last Thursday’s 22nd Annual Peter many moments of laughter as Tim shared Directors is excited to announce that Wilson Dinner was a great success some memorable times growing several Wendy Luther is joining us as our new thanks to the family of Tim Moore, the of his businesses and his next generation President and Chief Executive Officer. Wilson family and a host of sponsors had much to say about working alongside Wendy brings 17 years of visionary and supporters for our silent auction. Tim. All agreed that core to their family leadership to the role, having pioneered Over 500 dinner guests gathered to hear and business is Tim’s wife, Bernadine. innovative programs at EduNova where Tim, his sons Matthew and Chris and We were so honoured to have the Moore’s she served as President and CEO for six daughter-in-law Lizzie share their unique support and thank them for their gener- years, and at Nova Scotia Business Inc. family business journey. There were osity and kindness. where she represented our city and prov- ince on the world stage. We are confident that Wendy will help Halifax be all it can be as we continue working towards the ambitious vision of the Economic Growth Plan to grow Halifax’s popula- tion to 550,000 and GDP to $30 billion by the year 2031. The Partnership can only succeed when Halifax does and we know that Wendy will ensure our great city is put front and centre.
DAVIS PIER CONSULTING CELEBRATES 5 YEARS Davis Pier is pleased to celebrate five years in business with the opening of a new Toronto office and the launch of Pier Labs, their new social innovation out- post. Davis Pier was established in 2014 SLOW DOWN! FOR DISCOVERY CENTRE’S NEW EXHIBIT by Mike Davis and Darryl Pierrynowski. Sometimes being slow, staying still and “Survival of the Slowest” arrives in Over the last five years, they have hiding away is the best way to sur- Halifax for its premier tour. “We are recognized a gap in consulting for more vive and thrive in the wild. A new live super excited to have ‘Survival of the evidence-based policy development featured exhibition at the Discovery Slowest’ making its first stop on the east and innovation for government clients. Centre brings animals with fascinating, coast of North America at the Discovery In recent years, the driving philosophy counter-intuitive adaptations such as Centre,” says Paul Goulet, founder behind their work is that government sloths, iguanas, chameleons and hedge- of Little Ray’s Nature Centres. “This services whether health care, education hogs to offer an educational experience truly world-class touring exhibit will or social programs, should first be tested like no other. Produced by Little Ray’s amaze visitors with gorgeous exhibits before being rolled out on a broader level. Nature Centres in collaboration with and amazing interactive educational It is this principle that has fueled the the Canadian Museum of Nature, programming for all ages.” company’s growth.
12 JULY / AUGUST 2019 NEWSMAKERS
MENTAL HEALTH FOUNDATION OF NOVA SCOTIA WELCOMES CUA & JUNIOR ACHIEVEMENT LAUNCH #ADULTING BOOT CAMP NEW STAFF MEMBER Local banking institution CUA has workshop to approximately ten youth The Mental Health Foundation of partnered with Junior Achievement of from Pathways to Education in Spryfield. Nova Scotia is proud to welcome Jill Nova Scotia (JANS) to launch #Adulting, The students were provided with helpful Chappell to the team as Marketing and a program providing valuable lessons information on a variety of topics includ- Communications Lead. Chappell joins on money matters and career readi- ing credit, budgeting, financing and the charity after several years running ness to young adults. On April 30, CUA interview skills. Planning is underway for her own business, Chappell Media, and JANS staff along with volunteers a second cohort of participants to com- providing communications and content delivered the day-long boot camp style plete #Adulting later this year. creation for clients including Devour! The Food Film Fest, Grape Escapes Nova Scotia Wine Tours and The Syrup Factory. Prior to working as an entrepre- neur, Jill was the Co-Anchor of Global News at 6 p.m. and Host of The Morning News. She is proud to join the Foundation in their efforts to change the way people think about mental illness and addiction.
EFFICIENCYONE RELEASES ANNUAL REPORT EfficiencyOne, the non-profit operator of the province’s energy efficiency utility, Efficiency Nova Scotia has released its 2018 annual report celebrating an important milestone for Nova Scotia — ten years of investment in efficiency programs. “In that time, we have reduced the province’s electricity use by an impressive 11 per cent,” says Stephen MacDonald, CEO of EfficiencyOne. In 2018 alone, independently evaluated results show that Nova Scotians saved over $180 million in annual energy costs, and have reduced one million tonnes of carbon dioxide emissions — that’s one tonne for every person in the province. “We are also reaching more customers today than ever before, with new support for oil-heated homes and new services for low-income renters and Mi’kmaq communities,” says MacDonald.
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HEALTH CARE LEADER RECOGNIZED AS LEBANESE BUSINESS HALIFAX WATER ANNOUNCES PERSON OF THE YEAR NEW GENERAL MANAGER Robert Zed, entrepreneur, philanthropist the formula is hard work, having fun and Following a national search, Halifax and community leader, has been rec- making sure to pay it forward,” said Zed. Board Chair Darlene Fenton is pleased ognized as the 2019 Lebanese Business As a former hospital Vice President and to announce Cathie O’Toole, BA, MBA, Person of the Year by the Lebanese Board Member for a variety of health CPA/CGA, ICD.D, as the successful Chamber of Commerce in Nova care foundations and associations, his candidate for the position of General Scotia. Robert is currently Chair and broad pan-Canadian perspective in Manager at Halifax Water. “Ms. CEO of Triangle Strategies, a group of health care is unmatched. His extensive O’Toole brings a wealth of experience companies providing strategic advisory experience in both strategy and oper- to her new role. For the last eight years services to Fortune 500 companies in the ations has made him a trusted advisor Cathie has served as Halifax Water’s health care and hospitality industries. across Canada, often called upon by Director of Corporate Services/CFO “My advice for success is pretty simple: senior leaders. Congratulations, Robert! and held senior roles with the Halifax Municipality,” said Fenton. O’Toole said, “The utility has a proud legacy of providing world class water, waste water and storm water services to our custom- ers. I look forward to continuing that legacy and working to ensure we are on the leading edge of customer service and environmental protection.”
SIMPLYCAST PARTNERS WITH COMMUNITY SECTOR SimplyCast has partnered with the Community Sector Council of Nova Scotia (CSCNS) to provide digital engagement technology to non-profit organizations across the province. This partnership will allow non-profit organizations to harness the power of online communication to connect with their audience and stakeholders. “SimplyCast’s software is meant to be flexible and able to suit any organiza- ROD KERR, TOP 50 CEOS IN ATLANTIC CANADA tion and use case. As such, the solution The Kerr Group of Companies is very industry and company growth in recent we’re providing to CSCNS includes proud to announce that our President years. Congratulations to all the 2019 all the applications that we’ve spent and CEO, Rod Kerr, has been recognized Top 50 CEO nominees. Congratulations almost ten years developing,” said Saeed as one of the Top 50 CEOs in Atlantic also go out to the team at Frontier El-Darahali, President and CEO of Canada for 2019. Rod was recognized Technologies and Northern Business SimplyCast. SimplyCast is proud to be along with some of his peers for out- Intelligence for their continued support able to support non-profit initiatives in standing work in the community, the and dedication. Nova Scotia through this partnership.
14 JULY / AUGUST 2019 NEWSMAKERS
PICKFORD & BLACK OPENS STORM INSURANCE TAKES ON HALIFAX WATERFRONT 2ND PLACE IN TOP 10 Murphy Hospitality Group (MHG) BROKERAGE AWARDS from Prince Edward Island is pleased Storm Insurance Group (Storm) to announce that they have recently is thrilled to take second place in the SONA LEVELS PLAYING FIELD renovated and transformed 1869 Upper annual “Top 10 Insurance Brokerages in FOR CANNABIS INDUSTRY WITH Water St. in Historic Properties from Canada” report released by Insurance BIOME GROW INC. Gahan House Harbourfront to a brand Business of Canada (IBC) on April 16, SONA has been selected by Biome Grow new restaurant, Pickford & Black Local 2019. This marks Storm’s second time Inc. (Biome) as its merchant service Seafood & Craft Beer. The restaurant is being recognized as a top 10 Canadian provider in a deal that could represent now open for business and is excited for brokerage, having placed fourth on the several hundred million dollars in the busy summer and exciting winter list in 2017. The IBC Top 10 Insurance credit card processing annually. SONA’s ahead! The restaurant will feature a Brokerage Award’s criteria weighed the partnership challenges unfair markups 135-seat dining room serving the freshest metrics from hundreds of brokerages in payment acceptance services faced by seafood, a large seasonal outdoor patio nationwide and took into account areas the Canadian cannabis industry. Despite and many local craft beers on tap. The of business such as revenue growth, rev- the industry becoming quickly estab- restaurant will also feature an oyster enue per broker, client growth and policy lished, securing key business services bar with a variety of local oysters. MHG growth. The Storm group of companies like payment acceptance is an expensive has hired roughly 80 staff for this new prides itself on diversification, specializa- and difficult process. “Regardless of establishment. tion and niche programs. industry, companies deserve transpar- ency and fair rates,” says Ryan O’Leary, CEO of SONA. “We were determined to get Biome set up while navigating through the requirements of the sponsor- ing bank. This process required a great deal of communication and understand- ing from all parties.”
THE MARKETER'S IN-HOUSE PODCAST LAUNCHES The Family Knife launched their Marketer's In-House podcast, focused on helping business owners, managers, team leads and marketers do more mar- keting in-house, and make their current MADE WITH LOCAL ANNOUNCES B CORP CERTIFICATION in-house marketing even more effective. Made with Local, Halifax’s premier supporting local farmers and their inno- From tips and tricks for hosting out- healthy snack-maker recently became a vative partnerships with social enterprise standing corporate events to the inside certified B Corp. To become a certified production facilities, along with their scoop on how to have a more productive B Corp a company must submit to an company helping to employ dozens of relationship with your ad agency, The independent assessment of its social Nova Scotians living with barriers to Marketer’s In-House is designed to be and environmental performance, the mainstream workforce. You can find your go-to guide for in-house marketing accountability and transparency. Made their yummy Real Food Bars at Sobeys, expertise, insight and empowerment. with Local has achieved this certifica- Atlantic Superstore, Bulk Barn, and at Listen now at www.inhouse.fm tion because of their commitment to www.madewithlocal.ca.
BUSINESS VOICE 15 NEWSMAKERS
HALIFAX WANDERERS SELL OUT HOME OPENER On May 4, HFX Wanderers held their opening match in front of a packed crowd of more than 6,000 fans who roared the team to victory in its inaugural home opener. Attendees flooded the downtown CABCO COMMUNICATIONS core all day long and were able to watch ACQUIRED Halifax win on streaming television after A group of Halifax businessmen are the match. pleased to announce the majority acquisition of Dartmouth based Cabco 30 YEARS OF CAMP DAY OF THE REALTOR Communications from CEO and TREASURE CHEST On June 8, REALTORS® from across our majority owner Craig Meredith. Jim This year marks the 30th year that the province celebrated the fourth Annual Mills, President and CEO of Office Lung Association of Nova Scotia has Day of the REALTOR® in Nova Scotia. Interiors will be Chairman; Michael been offering Camp Treasure Chest — June 8 has been proclaimed as the Day Mills will assume the role of President a week-long summer camp for kids of the REALTOR® by the province of and CEO; and current Cabco partner suffering from asthma and other lung Nova Scotia in recognition of the contri- Darren McCormick, will remain as Vice conditions. Since 1989, these kids in bution REALTORS® make to our provin- President. Also involved in the acquisi- Nova Scotia have been able to enjoy cial economy. In 2018, it’s estimated tion are Keith Skiffington, COO at Office making memories, lifelong friendships that home sales through the Nova Interiors and Don Mills, President of and growing confidence, all the while Scotia Association of REALTORS® Crane Cove Holdings. “We are extremely learning to manage their conditions in (NSAR) MLS® system contributed over pleased to announce this deal and we a medically-supervised, beautiful camp $513 million to the provincial economy. look forward to the opportunity to help environment. Can your organization NSAR is the professional association for grow this business in the years ahead,” help send a deserving kid to camp this over 1,500 real estate professionals in says Mills. The deal closed effective summer? For more information on Camp the province. May 1, 2019. Treasure Chest, contact ns.lung.ca
16 JULY / AUGUST 2019 NEWSMAKERS
NEW KIDS HELP PHONE PARTNERSHIP Kids Help Phone is pleased to announce a new partnership with Fog Off Clothing, a brand designed to help end the stigma attached to mental health. The branding was designed by Tim Henneberry and the clothing is designed and manufactured by Stanfield’s in Truro. The collection will be available online at stanfields.com/fogoff and SUPPLEMENT KING BECOMES 50 STORES STRONG through retail partners across the coun- Supplement King, headed by entre- brands HQ’d in Atlantic Canada, try. Ten per cent of all proceeds will be preneur Roger King, is one of Canada’s Supplement King continues to outpace donated to Kids Help Phone, Canada’s fastest growing companies. The company competitors. “Despite other companies only 24-7 national service offering profes- began as a small door-to-door supple- having a 15 to 20 year head start, we hold sional counselling, information, referrals ment delivery company in Dartmouth. our own,” says King, “coupled with a and volunteer-led text-based support Now with 50 locations nationwide, faster than Amazon, next day delivery for young people. The free, anonymous Supplement King helps Canadians coast- platform launch in August, our brick and and confidential services are available in to-coast achieve better health and fitness. clicks business model is poised to service English and French. As one of a handful of nationally licensed our evolving clientele.”
HALIFAX CHAMBER WELCOMES NEW STAFF We are pleased to announce the hiring of two new staff to the small but mighty Halifax Chamber team. Kayla Whalen, the new Event Coordinator joins us after a year of working with us as Administrative Assistant. Abby Tucker, the new PR Coordinator, is our former co-op student. Both are passionate about providing value to our members and look forward to meeting you all. Be sure to say hi at an upcoming event!
BUSINESS VOICE 17 COVER STORY
Imtiaz Ahman says he owes a big thank you to instructors he met and job search courses he took at Immigration Services Association of Nova Scotia (ISANS) for helping him navigate the Canadian job market and eventually land a job in Halifax. He now works as a Senior Business Analyst at the IWK Health Centre.
Photo: Paul Darrow
18 JULY / AUGUST 2019 COVER STORY A GLOBAL MINDSET ISANS, employers agree hiring newcomers helps both immigrants and business
BY SARA ERICSSON
mtiaz Ahman lost hope he’d find a job is something nearly all immigrants will when they arrive in Canada because Iwhen his applications went months encounter during their job search. such skills don’t just set them up for one without a response. He enrolled in an ISANS job search specific job, but rather the labour market He says despite his qualifications and skills workshop and says the expe- as a whole. and English skills the numerous applica- rience was “brilliant” because it taught “If they don’t learn about the job tions he sent out to business analyst and him small yet significant skills like how search process, their chances of landing other positions brought job interviews will be him no results in his job limited. These tech- search process after he niques and practice arrived in Halifax from sessions give them Bangladesh. the self-confidence to So he returned become better prepared to where he started for the labour market and reconnected with and job interviews,” employment program- she says. ming providers at When he completed Immigrant Services his first round of job Association of Nova search training, Ahman Scotia (ISANS) and says those months says the process proved without reply soon invaluable — he landed a turned into requests job in his field he’s been for interviews that at now for nearly a year. presented him with a “After three or new challenge — the job four months, you start interview. doubting yourself and Sara Ericsson And so he returned think that maybe you’re to ISANS again for help not good enough. These techniques and practice sessions give them on how to face this new But that’s not the hurdle, and found the case, because you know the self-confidence to become better prepared for one-on-one instruction everything you need to the labour market and job interviews.” and practice sessions know. It’s just the com- transformed his confi- munication and finer — Mohja Alia, Employment and Bridging dence, and set him up details that need honing, Program Manager, ISANS for success. and that’s where ISANS It got him his job comes in,” says Ahman. as a Senior Business his resume should be two pages, how to Analyst at the IWK Health Centre. Skills and confidence both key structure a cover letter and how to target “Having that confidence made all When Ahman arrived in Canada an application for each specific job. the difference, and really helped. I got in 2018, he felt baffled by the country’s It’s a process ISANS’ Employment the job because things went well and application and interview process. It was and Bridging Program Manager Mohja things are going well for me at the IWK,” a shock he did not know to anticipate but Alia says all newcomers should prioritize he says.
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Ahmad was one such arrival, and says he still made a point of taking English classes tailored to words to use to make his resume stand out. He says the one-on-one training he received went a long way in helping him understand colloquial Canadian English, but also what specific words to use to make his resume stand out. “We all speak English, but this language has so many variants. So it was important for me to learn those soft skills, because those are often even more important than the technical knowledge in getting the job,” he says.
A diversified workforce Logan says the hotels continue hiring international employees not only to help them gain Canadian work expe- rience, but also because of the unique perspective they bring. “Hotels are a global business, so employees from different places can help navigate languages with guests and can help understand their perspectives. Sara Ericsson These employees also bring a great selection of creativity and innovation,” Hotels are a global business, so employees from different she says. Alia says she would encourage any places can help navigate languages with guests and can company to consider hiring immigrants help understand their perspectives. These employees also and to consider their unique qualifica- tions, skills and experiences when hiring bring a great selection of creativity and innovation.” for jobs. — Carol Logan, Director of Human Resources, She says hearing someone speak Prince George Hotel & Cambridge Suites Hotel with an accent, as an example, can be seen as a unique opportunity to bring a new language skill to your team, instead of making you wonder what circum- Why hire from away for low to medium skilled persons in stances they’ve come from. Carol Logan is the Director of areas like automotive, construction “Look at that before you look at Human Resources at The Prince George and hospitality, from which The Prince where they are coming from — give them Hotel and Cambridge Suites Hotel, George Hotel and Cambridge Suites an opportunity and try to benefit from where nearly 20 per cent of hotel staff is Hotel regularly hire. But they also offer them to build a diversified workforce, immigrants hired through job programs higher-level bridging programs like because it will allow everyone to excel,” and partners including ISANS. a competency assessment through she says. The hotels participate in recruitment Engineers Nova Scotia that currently Ahman says immigrants like him do sessions conducted by ISANS and later employs 90 per cent of the engineers just that, and also bring a diversity of ideas partner with the association to provide who’ve participated in their chosen fields. and different viewpoints to the table. paid English as second language courses Alia says ISANS helped a total 1,200 He says he’s been able to cover and other job-specific training for each clients gain employment in the 2018 fiscal loopholes because of his own unique way employee they hire. year, and of that 75 per cent in their field of thinking, and says other immigrants “These might not be forever jobs for or related field. likely do the same in their respective jobs. them, but they are great opportunities The vast majority of immigrants “We contribute to the thinking for a first step. If we can help them get arriving in Nova Scotia are highly- process, most of all I think, because Canadian work experience, we feel really educated, English-proficient individuals, sometimes with a different background great about that,” says Logan. with 80 per cent having earned a bach- you think in your own way. And all of that Alia says ISANS job programming elor’s, masters or PhD degree in their adds up to give everyone a better under- includes occupation-specific job training native country. standing of the business,” he says.
20 JULY / AUGUST 2019 PURPOSE-LED BUSINESS
Paul Darrow People, planet and profit How purpose-led businesses are turning competitive challenges to their advantage By Erin Elaine Casey
ore and more businesses in Atlantic Murray’s solution was to create MCanada are looking at their “triple The Purpose Project. She set out to talk bottom line” — people, planet and profit. to CEOs across the region about their But does taking a strategic approach We now have clients purpose-led businesses. The resulting to creating social and environmental seeking us out because report, The Purpose Advantage: How benefits help businesses navigate the purpose-led businesses are growing and competitive challenges we face here, we’re purpose-led thriving in Atlantic Canada, shines a light including recruitment and retention, on how robust the purpose-led business revenue growth, attracting investment and we’re starting to landscape is in our region and builds and innovation? pitch that more.” a strong case for making money while The answer is most definitely yes. doing good. Allison Murray is CEO and founder — Mark Fraser, “We wanted to know: how are pur- of Upswing Solutions, a Halifax-based Executive Vice pose-led businesses turning the com- consultancy that helps companies design President, T4G petitive challenges we face here to their and implement purpose-led business and advantage?” says Murray. Every single product strategies, measure their prog- CEO Murray interviewed — more than ress and share their stories. a dozen — reported that a clear business A purpose-led business is a for-profit purpose has helped them attract invest- company that can clearly demonstrate “There wasn’t a lot of talk about ment, innovate, transform and drive their products, services and operations purpose-led business in Atlantic Canada, strategy. Ninety per cent said it helps are improving the well-being of their although I could see many operating them recruit employees, connect with customers, their employees, their com- here,” she says. “The concept of social customers and generate revenue. munities and the environment. Murray enterprise is well understood, but in T4G is a large data analytics, digital started Upswing about a year and a half terms of traditional, for-profit businesses marketing and custom software company ago after working much of her career who have a clear social and environmen- operating out of Halifax, Moncton, Saint with large multinational companies on tal benefit built into their business strat- John, Toronto and Vancouver. Their pur- social responsibility, sustainability and egy, it wasn’t really part of the conversa- pose? Changing the world, one project at purpose. tions I was hearing.” a time.
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BUSINESS VOICE 21 PURPOSE-LED BUSINESS
Executive Vice President Mark Fraser or watch you and don’t collect personal plans to hire both students and seniors in participated in The Purpose Project. data, unlike other home security and the future. “They want to work on things “We’ve always had a community-minded smart home options. they’re passionate about, have control orientation and 16 or 17 years ago we HomeEXCEPT’s thermal, motion, over their time, work with people they created T4G’s Future Focus Foundation to light and sound sensors have many ben- like and have an impact. They don’t want raise money to give to organizations that efits beyond peace of mind. Robertson to punch a clock.” help kids succeed,” he explains. “Why predicts they will also help address “They’re not here because I’m wouldn’t we embrace the idea of making capacity challenges in the health-care paying the biggest salary,” he adds. good profit while doing no harm?” system by keeping people at home longer “They’re here because they like being T4G was recently named a Great with fewer interventions. on the bleeding edge of technology. We Place to Work in Canada for the 12th year “By using sensors and AI, we can start want to be hiring young talent, particu- in a row. They also earned B Corporation predicting and preventing unfortunate larly immigrants who want to stay and do certification about 18 months ago. things from happening. So when routines something good.” Certified B Corps meet “We’ve incorporated the highest standards of our purpose into our talent verified social and environ- search processes,” says mental performance, pub- Fraser. “We’re looking for lic transparency and legal people who want to think accountability to balance differently. Rebels drive profit and purpose. “In our businesses forward. We first year of being certified, might even have used the we were recognized as Best word ‘insurrection’ at one in the World for Workers, point,” he laughs. And putting us in the top 10 per having a handful of start-ups cent of B Corps world- onsite gives T4G’s staff a wide,” he says proudly. taste of that start-up excite- “We now have clients ment whenever they want to seeking us out because pitch in. we’re purpose-led and Sheena Russell is we’re starting to pitch that founder and CEO of Made more.” With Local. You’ve likely Employees get time off seen their snack bars, mixes to volunteer for the charity and oatmeals at local grocery of their choice, and several chains and specialty stores. start-ups are housed in The mission “to build and T4G’s offices. The com- nurture our local community pany is also deeply com- Contributed through local suppliers and mitted to attracting and social enterprises and to be retaining top talent and works directly change in the home, we can see that the voice of intuitive, mindful nourish- with universities to hire recent graduates dad’s going to the bathroom more, mom’s ment in the snack aisle” was not part of and new immigrants. “We’re commit- watching TV a lot or not sleeping, dad’s Russell’s initial plan. Her message to ted to making our business a force for leaving the stove on. It works in nursing anyone considering making their busi- change,” says Fraser. homes and hospitals as well.” ness more purpose-led? “You don’t have John Robertson is CEO of Home- The company went commercial in to be a raging philanthropist — start with EXCEPT, another company involved in June with their first partner in Atlantic where you’re at.” The Purpose Project. HomeEXCEPT also Canada, Wilsons Security. “We wanted to Russell’s farmer’s market-based happens to be one of the start-ups housed partner with a trusted brand in the region,” enterprise started as a “locavore” initia- at T4G. Their purpose is to provide says Robertson. HomeEXCEPT just made tive, but as the business grew and the need non-intrusive monitoring solutions for the Branham Group’s Top 25 Canadian Up for production outstripped the home kitch- exceptional peace of mind. and Coming ICT Companies ens of its founders she knew she needed “The idea started from looking at “Purpose is everything behind something to bridge the gap. That’s where the problems people face in being able this business, right down to the fibres social enterprise comes in. A social enter- to stay in their homes longer,” explains of how we run our company. There are prise is a business or organization oper- Robertson. “What we found is that no ‘positions’ — everyone in here plays ated for the purpose of addressing social, families were constantly worried. When a role. Almost everyone is under 30. We cultural or environmental challenges, you watch a 65-year-old daughter crying have complete equal pay and good gender with the majority of profits reinvested to about her 85-year-old mom it breaks your balance.” support community needs. heart. There were lots of monitoring Fraser and Robertson agree that Russell started five years ago with solutions out there, but we wanted to creating the right environment is key to the Flower Cart Group’s What’s Cooking create non-intrusive ways to monitor — attracting and retaining talent. “People Commercial Kitchen in New Minas. no cameras, no listening devices, no want autonomy,” says Robertson, who Today, that kitchen bakes and packs the wearables.” These systems don’t listen to, employs nine people full time and has vast majority of Made With Local’s
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made and built here in Atlantic Canada and we’re sticking around. My investors Begin by asking how do bought into the problem we’re solving and they bought into me.” we make our products “Start where you are,” adds Russell. and services better “It can be as simple as deciding that one day a month all your staff is going to go for people and our volunteer somewhere. We donate oatmeal environment? The and our time at the Dartmouth North Community Food Centre. Think about opportunity is there and things you can do that don’t cost any- the benefits are clear.” thing. It’s doable and it doesn’t feel hard.” “I think purpose helps us become — Allison Murray, more profitable by hiring people who CEO and founder, want to stay,” explains Fraser. “I make no excuse for the business benefit I enjoy Upswing Solutions for being a B Corp. Yes, we invested in Contributed that, and yes I expect a return on that investment.” Real Food Bars, sometimes thousands better for people and our environment? “I want to make money and save a week. The Dartmouth Adult Services The opportunity is there and the benefits the world, and I can’t do one without the Centre handles the Loaded Oats and are clear. You can start with one product other.” Real Food Bar mixes, and the Stone line and go from there. And your compa- Hearth Bakery bakes and packs private ny’s going to be different.” To learn more or download the report, label bars for the Farm Boy grocery chain “Go for it,” says Robertson. visit thepurposeproject.ca. in Ontario. All three organizations pro- “Nothing feels better than waking up in vide work opportunities for people with the morning and wanting to go to work. To find out how to put your barriers to employment. I didn’t build this to exit — this is about business purpose into action, “I didn’t start with a ‘global saviour’ building a company here. Everything is visit www.upswingsolutions.net. perspective,” laughs Russell. “But after partnering with the Flower Cart, we saw it was a total game changer that ampli- fied our local impact in a major way. You’re impacting dozens of families, and it’s huge.” She is deeply grateful for the work of her social enterprise partners’ clients. “We get lots of praise for what we do for these organizations, but I like to flip that on its head. How lucky are we to have been able to build a business that we could scale gradually with these amazing values that they’ve instilled in us?” Made With Local is not only profit- able, May 2019 was their best month on record as they begin national distribution through Loblaw’s. They also recently earned B Corp certification. “Our social impact is literally baked into the busi- ness. It just feels natural and the way you do things.” All three CEOs see purpose-led business as a key to building a prosperous future in Atlantic Canada, and wouldn’t have their businesses follow any other path. Allison Murray emphasizes that any business, any size, at any stage of devel- opment can introduce purpose into their business strategy. “This is an opportunity for established businesses to look at their impact on the world. Begin by asking how do we make our products and services
BUSINESS VOICE 23 PROFILE
More fun for all Photos contributed Renovated Zatzman Sportsplex offers new facilities and opportunities By Joey Fitzpatrick
riday evening is a busy time at the As his reputation grew, Dartmouth FZatzman Sportsplex. Everyone age 12 citizens began encouraging Zatzman to to 17 can use the Sportsplex for free each take on greater leadership roles in the com- Friday after 7 p.m. munity. He went on to serve on numerous “We call it Teen Takeover, although boards of directors and committees that we are still open to regular members and helped Dartmouth become the thriving day pass users,” says Elizabeth O’Hanley, community it is today. He also served as Marketing, Communications and councilman and then mayor of the former Community Development Co-ordinator city of Dartmouth. Zatzman is perhaps best with the Zatzman Sportsplex. “It was known as the visionary behind the creation identified as an issue in the community of the Burnside Industrial Park, the largest that there was nothing for teens to do on business park in Atlantic Canada. Friday nights.” As a place to learn and grow, to be On a recent Friday evening more active and to interact with other com- than 200 teenagers made use of the pool, munity members, the Sportsplex fits gymnasium, fitness studios, running track, perfectly with the Zatzman vision. The weight room and a board games room. renaming was announced in January of The Teen Takeovers are made this year, and the facility was officially possible by a $750,000 donation from reopened the following month. the Zatzman family to provide enhanced The Zatzman Sportsplex now community access to the facility in a when he opened a small grocery store on includes a new double gymnasium, a fit- number of areas. The running track is now the corner of Victoria Road and Portland ness centre overlooking Wyse Road and open at no cost each Monday, Wednesday, Street in Dartmouth. The year was 1934, new pool attractions. Entering the prem- Friday and Saturday. There is also a free the midst of the Great Depression, an ises is now simpler, as the main entrance fitness class each Saturday at 9:30 a.m. era when fortune did not smile kindly on provides access to all of the facilities. Joseph Zatzman’s son Michael made new entrepreneurial ventures. But Joseph “You just swipe your membership the donation on behalf of the family. Zatzman persevered. Putting in long card or go to the welcome desk and pay Community involvement has long been hours backed by fierce determination, he for your day pass, and once you’re in the synonymous with the Zatzman name. built both a successful store and a place building you have access to everything,” Joseph Zatzman was just 22-years-old in the community. O’Hanley says.
24 JULY / AUGUST 2019 PROFILE
Fitness classes are drop-in, and A child-minding service is available “The life guard can show you how schedules on the website are updated seven days a week for infants up to age to use the first time, and after you’ve daily. The brand new cardio equipment 12, and is included in the price of a family used it once it’s pretty easy,” O’Hanley in the weight room is exclusively Precor. membership. For those with adult mem- says. “You don’t have to be in a wheel- The Precor brand is an industry leader berships the service can be purchased on chair to use it. It’s open to anyone who in developing equipment focused on a daily basis. doesn’t want to climb down the ladder ergonomic motion, proven science and The pool area now has equipment because of mobility challenges.” superior engineering. The squash and to assist those with mobility issues. There is also a new waterslide and racquetball courts have been refurbished The small pool has been redesigned to a new hot tub. with new paint and new floors. include a wheelchair ramp, while the “The new waterslide ends in its own Services are in place to enhance the large pool now has a poolpod, an ele- shallow pool, so you don’t have to be able membership experience. A new cafeteria vator-like device that raises and lowers to swim to go down that slide,” O’Hanley will be opened this summer by The users to and from the pool. The lift is explains. “The smaller kids love it Kitchen Door, the innovative catering sensor-activated with a bracelet and is because they don’t have to get dunked in company based in Dartmouth Crossing. available to all. the deep end.”
Deloitte appoints Sheri Penner as Regional Managing Partner, Atlantic
Congratulations to Sheri Penner on her new position as Regional Managing Partner (RMP) for Deloitte in Atlantic Canada.
In her role, she manages Deloitte’s marketplace activities and brand throughout the region, working closely with our people to serve our Atlantic clients. As RMP, Sheri also serves on the Canadian rm’s management executive team.
Her previous roles include New Brunswick tax practice leader, National Private TaxLeader,andelectedmemberofDeloitteCanada’sboardofdirectors.Sheri has also served as a member of Deloitte’s executive for the Ontario region as the regional Consumer Business leader and led tax practices in both St. Catharines and Burlington. She has worked with a wide range of clients, from small to very large companies over the course of her career. Much of that career has centred on companies in Ontario and New Brunswick, with a focus on oil and gas, as well as the consumer and industrial product industries. Sheri’s technical experience includes domestic tax planning, estate and succession planning, as well as Canadian corporate and personal tax compliance.
Deloitte has ve offices in the region: Halifax, Nova Scotia; St. John’s, Newfoundland and Labrador; and Saint John, Moncton, and Fredericton in New Brunswick. The Atlantic practice includes approximately 300 professionals in audit, tax, consulting, risk, and nancial advisory.
© Deloitte LLP and affiliated entities.
BUSINESS VOICE 25 TRENDS The truth about taxes Lowering taxes should be the first step in helping the province grow
TIM HOUSTON MLA, PICTOU EAST, LEADER, NS PROGRESSIVE
CONSERVATIVE PARTY mavoimage/123rf
Responsible spending. Accountable government. An environment that fosters Imagine if Nova Scotia became the first jurisdiction to entrepreneurship. These are things that we all hope reward growing companies. That would be the opposite for in government. In fact, they are the of what government usually does.” very reasons why I left a 20-year business career that has taken me from doing financial statement audits in Bedford, to venture capital in Bermuda and ulti- How would it work? What about offensive. And the small business tax mately, to small business ownership in capping the nominal amount of provin- changes taking effect will hurt many this Pictou County and pursuing politics. cial corporate taxes paid at the dollar year. Well, that history and a sense of amount paid in the prior year. Growing We all feel the sting of higher taxes, anger at the level of taxes we pay for less companies that earn more money this maybe in higher prices or maybe in and less in the way of government services year would still pay what they paid last another family doctor or specialist leav- (health care being exhibit A). I got into year. This would lower their own, unique ing our province. The impacts are real. politics because I couldn’t stand back and effective tax rate and reward them for Government must promote entre- watch our quality of life steadily decline. their growth. preneurship and spend tax dollars as Nova Scotia can be a place where Ideas like this don’t make for the if they are their own. There is so much businesses thrive but we have to be honest quick political soundbites that political that can be done, but it all comes back to about where we are, and then force the communication teams love, and in fact being responsible, accountable, transpar- conversation towards ideas that build on actually open politicians up to easy ent and respectful in every decision our natural competitive advantages to attacks. But the discussion surrounding Lowering our corporate taxes would foster growth that not only keeps people at lower taxes is an important one that must see companies move more operations home, but brings others back — like me. extend beyond one election cycle. here. That would mean more warehouses Where can we start? Taxes. Would it work? You tell me. Would and put simply, more economic activity Our taxes are too high. Sadly, too existing corporations move additional and jobs. many people are too afraid to talk about operations here — warehousing, manu- My name is Tim Houston. Challenge it. Imagine if Nova Scotia became the facturing — if they knew that could earn me. Encourage me. first jurisdiction to reward growing incremental income here tax free? I’m ready. companies. That would be the opposite of I think they would, but I also accept Are you? what government usually does. Too often that I don’t know what I don’t know — governments prop up struggling compa- so I need your feedback. nies in struggling industries. The reality is that with one of the Here’s an idea: allow individual lowest per capita GDP’s in the country, Tim Houston, is MLA for Pictou companies to grow their way into their it’s time for serious ideas and discus- East, Leader of the N.S. Progressive own effective tax rate (until they get to a sions. Our corporate taxes are too high. Conservative Party and a member of reasonable provincial, corporate rate). Our high personal income tax rates are the Halifax Chamber of Commerce
26 JULY / AUGUST 2019 TRENDS Beyond the IQ Enhancing the social and emotional intelligence of employees is good for business
Tools to assess and enhance soft skills are being used by over 75 per cent of fortune 500 companies according to the Institute for Social and Emotional Intelligence.”
empowering strategies to overcome why? Do you invest in training if you do roadblocks. Self and other awareness, not know what the issue is that you are as well as self and relationship manage- trying to address? Do you let skilled labor ment skills, can be learned. Specific skills go without first supporting strategies to such as personal power, service orienta- enhance effectiveness? You are wasting tion, integrity, behavioral self-control, time and money! You are addressing the communication, powerful influencing symptoms, not the cause. Use training CHARLENE PICKREM skills, teamwork and collaboration, dollars effectively. CYC-P, (MA) CYS, S+EIC achievement drive, personal agility, Be empowered! building trust and many more skills can Social and emotional intelligence, be fostered with the correct tools and or soft skills, are necessary to attain cooperation of the individual/team. Charlene Pickrem is the Host of Mental and cultivate in business at every level. How many times have you known Health – Let’s Talk About it! Contact her at Why? To enhance internal and external an individual or team who is struggling [email protected] or check out the website customer service! Social and emotional to meet goals but you can’t determine at www.pickempowerment.ca. intelligence is the ability to be aware of our emotions and those of others in the moment, and to use that information to manage ourselves and manage our relationships. Being able to meet team members and customers where they are at, identify strengths and challenges and act appro- priately, are skills essential to developing a healthy work culture. Tools to assess and enhance soft skills are being used by over 75 per cent of fortune 500 companies according to the Institute for Social and Emotional Intelligence. The U.S. and Australia have been implementing strate- gies to foster soft skills in classrooms and boardrooms with positive results. Being able to play nice in the sandbox of life is a win-win for everyone. IMAGINE. Our genetic makeup is established at conception (nature) and does not change much over our lifetime if at all. An individual’s personality is pretty much formed by the age of six or seven. Our nurture, social interactions, influence our behavior. We do not have control over our nature or nurture but we do have control over our behaviors. Soft skills can be Halifax Distilling Co. made their business goals a reality, taught to infinity and beyond — there is with the Chamber in their corner. Learn more about how no ceiling such as with our IQ. becoming a member can build your business. Understanding the unique strengths halifaxchamber.com and challenges of an individual or team provides a solid foundation to develop
BUSINESS VOICE 27 TRENDS The retail transformation Next generation of in-store shopping experience
meaningful insights. In addition, this data can be used to generate recommendations and up-sell products to shoppers. How can this functionality be deliv- ered to shoppers in store? The answer is an adaptive in-store recommender system that suggests different items along with their store locations to shoppers in real- time based on what they currently have in their shopping carts, their order history and segmentation analytics. This approach also increases shopper satisfaction by pro- EHSAN BELGHIS MBA, P.ENG, MOE BELGHIS viding them with faster checkouts. HEAD OF OPERATIONS, HEAD OF TECHNOLOGY, This solution can be fully imple- REWHYS BUSINESS REWHYS BUSINESS mented for different sized stores, along SOLUTIONS SOLUTIONS with a loyalty program and a mobile app for stores that don’t currently have a Customers who bought this item needs and wants and providing offers and loyalty program, or can be added to the also bought… recommendations that are in line with existing mobile apps and loyalty program These kinds of recommendations these needs. This is the main differentia- if the store already has one. help online stores and e-commerce web- tor between online and in-store shopping. By using this in-store recommenda- sites to upsell their products to shoppers, E-commerce systems collect and tion system, customers are provided with a and as a result online shopping is getting utilize data to generate recommenda- better shopping experience and businesses more and more market share in the over- tions and suggest more products which increase their sales revenues, reduce their all shopping universe year over year. customers are also likely interested in. waste and track customer behavior. Best What is stopping businesses from These recommendations are generated of all, the captured data can be utilized bringing the same experience to their based on what customers already have in to increase the accuracy of promotional stores? What are the limitations and how their shopping cart as well as what other campaigns and store’s planogram, and can these limitations be resolved? customers with similar profiles bought. to optimize store floor plans to either We’re entering the age of personal- The same data can be captured and uti- maximize or minimize customers walking ization and adaptivity where everything lized in stores while customers are shopping. distance based on different use cases and is tailored. Shoppers are looking for Data, such as a customer’s buying sequence business strategies. This is the next gener- shopping experiences customized to their and in-store physical movement around the ation of the in-store shopping experience. needs. This requires anticipating their store can be captured and mined for more The retail transformation is here.
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28 JULY / AUGUST 2019 TRENDS Encouraging accountability in the workplace How employers can help employees succeed
HARRIETTE SCHUMACHER CEO, BIG LEAP LEADERSHIP
Do you feel that people at work don’t do what they say they are going to do? Are you guilty of overcommitting, or under delivering or both? Accountability is a huge problem. The Workplace Accountability Study recently revealed that 82 per cent of respondents have no ability to hold others rawpixel/123rf accountable, but 91 per cent of people rank accountability as one of the top develop- ment needs they’d like to see at their orga- nization. There are two big “don’ts” if you Giving advice is one of the worst things want more accountability on your team. you can do when people come to you with First, don’t give advice. Giving advice is one of the worst things you can do when problems. Yes, you read that right. people come to you with problems. Yes, you read that right. When someone comes to you with an issue and you go straight into advice-giving mode, you are train- we can’t. If you want people to uncover a lot going on. Embed accountability by ing people not to do the problem-solving reasons why they can, then we need to asking the person what they can do given work themselves. Advice giving can have stop feeding excuses. A recent coaching all the challenges. huge consequences on a leader’s time. If client shared her frustration with me Instead of talking about excuses, the advice you give doesn’t work out well, about her team not delivering projects talk about solutions and next steps. Talk people will blame you instead of taking on deadline. It seemed that every time about what can be actually achieved. Let accountability. Instead of telling people someone came to her with a setback, them decide what they can do, let them what to do, ask questions — and then she would validate it. Her true empathy choose a solution and commit. This is the more questions. Help the person come up was at play because she really could see accountability context. Given the situa- with the answer to the issue themselves. the realities around them. She would tion is what it is, what can I do about it? End the conversation with embedding say, “Oh I know the budget isn’t where At the end of the day, accountabil- accountability — ask them what they are it should be,” or “Oh I know it’s a hard ity is not something we are born with, going to do next and by when, and watch climate right now,” or “Oh I know we do it is something we choose. It is how the accountability rise. have of projects on the go right now.” we choose to live our life. This is not Second, don’t validate excuses. It’s I shared with her an alternative something you can control for anyone really hard not to go down the excuse approach which is to respond by saying, but yourself. You can however, create lane — it’s alluring and even fun at times. “Given that … What can you do?” Given an environment where people choose Many excuses are grounded in reality. It’s that the budget is small. Given that the accountability. Where people choose to easy to come up with a list of reasons why climate is competitive. Given that there is show up fully and committed.
BUSINESS VOICE 29 WORKING FOR YOU Accessing the ability of all Canadians How we can create a barrier-free environment
ALITA FABIANO COMMUNICATIONS & MARKETING OFFICER,
CANADIAN CHAMBER Andriy Popov/123rf OF COMMERCE Canada is inadequately addressing qualified Canadians with disabilities who You walk to into the office, juggling a the barriers to accessibility that nearly are waiting to be hired. cup of coffee in one hand and your laptop four million Canadians with a mobility, Our headquarters were built to in the other, rushing to your desk where vision or hearing disability face daily. A respect the design priorities reflected in your phone is ringing. This may seem barrier-free environment not only betters the Rick Hansen Foundation Accessibility like a typical hectic day at the office for the quality of life for persons with disabil- CertificationTM (RHFAC) program and you, but for countless Canadian adults ities, but also dramatically increases earned official certification last fall. The with a physical disability, this would be labour force participation and consumer RHFAC program provides a road map an impossible day. The environment your spending within our economy. Our mem- for the adoption of meaningful access business creates has the potential to either bers have vocalized finding and retaining and universal design principles, as well access the full ability of your employees or skilled staff among their top issues, yet as a way for all levels of governments to create additional barriers for them. there is an entire pool of educated and work together to improve the built envi- ronment. We recently made additional improvements by installing 12 automatic NATIONAL ACCESSABILITY WEEK door openers throughout our headquar- National AccessAbility Week for persons with disabilities, for business, ters to eliminate barriers to accessibility in (NAAW) takes place every year starting the economy and society in general. our working and collaborative spaces. This on the last Sunday in May. It is a time When persons with disabilities was funded in part by the Government of when accessibility and inclusion is can access meaningful employment, Canada’s Enabling Accessibility Fund. promoted across communities and resources and services, Canada’s econ- But the responsibility for the built workplaces and a time to celebrate omy grows. Businesses have the chance environment cannot fall solely on the the contributions of Canadians with to welcome more customers, service government. Businesses must lead the disabilities. It is also an opportunity satisfaction improves and workplaces way in improving accessibility in their to recognize the efforts of Canadians reflect Canada’s diversity. workplaces. We encourage our members who are actively removing barriers and By bringing Canadians together to apply for Rick Hansen Foundation ensuring persons with disabilities have to recognize the valuable contributions Accessibility Certification. It is time busi- an equal chance to participate in all of persons with disabilities, we are nesses access the ability of all Canadians aspects of Canadian society. strengthening the collaborative effort by building a more accessible nation! The increased social and economic needed to create a country that is fully For more information about the inclusion of persons with disabilities has accessible and inclusive. (Canada.ca – having your office or building rated by positive economic and social benefits, National AccessAbility Week) the Rick Hansen Foundation, visit www.rickhansen.com/become-accessible.
30 JULY / AUGUST 2019 WORKING FOR YOU
Starting a business: what’s your why? Anthony Ginsbrook/unsplash Asking yourself the right questions can lead to the right answers
morning, will help push you through the These are just a few of the questions difficult times and it will establish a clear that can help narrow down your passion. direction for you and your business. Find If you notice a few common answers start what you’re passionate about and make to pop up, maybe that’s a great place to that your “why.” Studies have shown that start. If not, talk to family and friends. doing what you love can help you live Ask them what they think is your “why,” longer, feel happier, be more productive and that might spark an idea. and be an inspiration to others — who wouldn’t want that title? Why the Why? Opening a business because of the How to find your “why”? money might not be enough to keep both So how do you determine your why? it and you going. If you don’t love what It might not be as obvious as you would you do, a paycheque may not get you out KATHLEEN MacEACHERN like, but you can start with a list of ques- of bed every morning. A passion will. The POLICY ANALYST, HALIFAX tions. Grab a pen and paper or if that’s too “why” will. If you’re doing something CHAMBER OF COMMERCE old school for you, grab your laptop and you’re passionate about you may be more ask yourself the following: inclined to go above and beyond the So, you’ve decided you want to • What would I do if money wasn’t call of duty, to leap over obstacles and become an entrepreneur, but you don’t an issue? feel more creative about solutions to the know where to start. Maybe you’ve been • What made me most excited as obstacles that lay ahead. Others (your told to go through the five W’s. The who, a child? employees, hopefully) will see that grit what, when, where and why. While they • What would I do for free? and determination and feel that same are all important, having the right “why” • What am I good at? level of “why” you do. Clients, customers will play a major part in your business’ • What do I love to do? or stakeholders may be more motivated success. Your motive behind your actions • What do I believe in? to buy from you or use your services. might just be the most important part • What would I do if I knew We’re not saying that if you follow of your entrepreneurial story. German I couldn’t fail? your passion business will come easy. philosopher Friedrich Nietzsche once • What problem keeps me up at night? In fact, following your passion may come said, “He who has a why can endure any • What would keep me getting up with problems of its own, but it is a lot how.” A strong foundation can let you for work every day? easier to do something you love every day take risks, it will get you to work every than to do something you don’t!
BUSINESS VOICE 31 HALIFAX BUSINESS AWARDS AWARDS SPOTLIGHT
Photos Contributed Celebrating Nova Scotia Honesty wins big for Compass Distillers By Sara Ericsson
n honest approach is paying off for “This isn’t just a job — it is fun. It’s ACompass Distillers. got to be, otherwise what’s the point in Company President Graham doing it?” he says. Collins says the honest approach is a fruitful one for the company which has SERENDIPITY AND HARD WORK already won 37 medals — 36 are inter- Winning gold left Collins and head national — to date in the less-than two distiller Ezra Edelstein in a sense of years they’ve been open. shock. The business is young but has With their doors having opened already established itself as a big player less than two years ago in late 2017, their in Nova Scotia’s distilling scene. The success has been early but intentional. north end business is fresh off their gold Edelstein owes it mostly to producing medal win for New Business at the 2019 spirits 100 per cent made from scratch — Halifax Business Awards in January and something he says a minority of Nova is launching a visitor experience collabo- Scotian distilleries do because it’s harder, ration with the Halifax Citadel National and more expensive. Historic Site. Collins says this is how they ensure It sounds like a lot of work simply they stay honest with their customers — because it is, but that doesn’t mean by making everything themselves. Their it’s not also a good time, according to recipes are also what give their products Collins. After all, sampling the product is that distinct flare because they use an an encouraged and essential part of the entirely different set of ingredients to process. bring their spirits to life.
32 JULY / AUGUST 2019 HALIFAX BUSINESS AWARDS AWARDS SPOTLIGHT
Collins says it was this crafty but the most Nova Scotian spirit of all is approach he found in Edelstein that made the Spring GiNS, or “gathered in Nova him sure he was what they needed in a Scotia,” for which all ingredients are head distiller. It was a happy coincidence gathered within the province. that brought the two together, but it’s no “We don’t want to take something accident that they’re doing well now. that’s been distilled in another province Edelstein’s unique combination of and bottle it, and call it Nova Scotian — a chemistry degree, well-tuned palate we believe in this province and want to and obsession with distilling mean a capture it,” says Collins. show-stopping force. Graham and Edelstein also believe in “It’s the ability to make those subtle their company, which is a recipe of hard little changes that takes something from work and good fun for them. Graham an eight to a 10, and it’s Ezra that really works at the distillery alongside his main sets our spirits apart from the rest,” says day job, and says he and his partners Collins. started it as their passion project. And Edelstein says the distillery acts as his CELEBRATING THIS PROVINCE creative outlet, where he can have fun The company is currently aging spir- with trying new ingredient combinations its inside the walls of the Halifax Citadel and innovative recipes to see what new where around 35 barrels are stacked with combinations reveal winning results. various aging spirits, some of which will Because that is of course what they be part of tastings and a visitor experi- aim for in their approach to distilling, but ence at both the citadel and distillery. Graham and Edelstein concur winning “It’s been a long, long haul — it will the New Business award won’t change have been about two years from start what remains steady is their use of their process, but rather reaffirms the one to finish, so we’re excited for that to quality Nova Scotian ingredients and they’ve got is the way to go. launch,” says Edelstein. top notch products. A Nova Scotian “If you’re already making the best The distillery always serves new grain base is combined with local corn, spirits, there’s only so much you can cocktails and sells new products, but rye wheat and barley for most spirits, change,” says Graham with a laugh. LEADERS SHAPING LEADERS Leaders come in many forms. AST develops leaders to meet the theological and ethical challenges of today’s world. Apply today! Distance courses available online.
Arla Johnson Halifax Distilling Co, Owner Licensed Minister, First Baptist Halifax astheology.ns.ca AST class of 2020
BUSINESS VOICE 33 SPECIAL FEATURE EDUCATION Starting young How entrepreneurial education could set the future up for success Contributed
“We need more entrepreneurs!” Many experts believe that entrepre- reduce unemployment and adapt to the This statement leaps off the page (page 28 neurial education and training should emerging economy. While this is a worth- to be exact) of the Ivany Report as a call begin as early as possible. It is an essential while pursuit, if these efforts were sup- to action. The call to action is followed component in the preparation of potential plemented by a focus on the development by a big hairy audacious goal: to generate young entrepreneurs. Entrepreneurial of entrepreneurial skills and behaviours 4,200 start-ups per year. education and training instills habits and at an early age through both curricular Ambitious? Absolutely. Vital to skills that serve just as well for successful and extra-curricular programming, the the economic success of Nova Scotia? employees in the new, post-industrial results of start-up and business devel- Definitely! economy as for those who choose to opment programs would likely improve. The One Nova Scotia dashboard has establish their own enterprises. Although Entrepreneurship education for youth is a revised this goal to reflect the proliferation the gains from an early intervention are long-term investment. of high growth start-ups, citing that they obvious, it is impractical to suggest that The challenge for governments, are a better representation of the start-up the educational system can tackle it alone. entrepreneurship service providers and culture. By that measure, the stark truth Promoting entrepreneurship and private sector companies is to coordinate is that we are not progressing, we are entrepreneurial behaviour could begin efforts for collective impact. We must regressing. Instead of the 50 per cent as early as primary education through accept that investing in youth entrepre- growth in start-ups that the Ivany Report information and awareness-building neurship education has a longer time proposed, we are experi- horizon and the success encing declines missing metrics are two sided. the target by 48 per cent. On one side, success is Despite a history of measured by traditional successful entrepreneurs business indicators, on in Nova Scotia, we have the other it is measured become ambivalent about by broad-based outcomes the value of entrepre- including personal neurship. Entrepreneurs growth, gains in knowl- play a key role in driving edge and experience and innovation, creating jobs skill development that and powering communi- may be less tangible and ties. This is not promoted immediate. The success to the extent that it of youth entrepreneur- should be. The resulting ship education program- malaise threatens our ming is best envisioned future prospects. as an iceberg. The por- The future depends tion above the water that upon what we do in the we can see are the young present. Today’s youth people that actively are tomorrow’s entrepreneurs. They will programs. A focus on formal business pursue entrepreneurship through venture drive the economy of the future. While and entrepreneurial skills should inten- creation, social enterprise or pitch compe- there are initiatives in Nova Scotia that sify progressively through teenage years titions. This visible part is captivating and attempt to address youth entrepreneur- to post-secondary. Training outside the positive but the part below the surface is ship education, there is not enough to educational system can reinforce their where the greater economic benefits lie. affect the cultural change the Ivany work and fill gaps that cannot be effi- Entrepreneurship education cultivates Report envisioned. An Organization ciently addressed within the educational teamwork, innovation, critical thinking, for Economic Co-operation and system. This represents a collaborative risk taking and leadership, as well as Development (OECD) report on youth effort by multiple organizations in the financial literacy and business skills. entrepreneurship cited two primary quest for collective impact; an impact Whitney Houston was right — chil- barriers for young entrepreneurs. First, that can only be achieved through a com- dren are our future. Investing in entrepre- a lack of awareness of potential for entre- mon strategy, co-ordinated effort and neurship education and co-ordinating the preneurship among role models resulting long-term investment. effort of service providers would boost the in a lack of encouragement or negative In an effort to respond positively to level of start-ups and produce the kinds of social attitudes and second, education our economic situation, policy emphasis entrepreneurially aware employees that and training programs generally do not is placed on programs for start-up and drive start-ups to being great companies. adequately nurture entrepreneurial business-development support to boost Returning to Ms. Houston — teach them attitudes and skills. youth entrepreneurship in the short term, well and let them lead the way.
34 JULY / AUGUST 2019 WORKING FOR YOU
Presenting Sponsor:
ANNUAL SPRING DINNER HALIFAX CONVENTION CENTRE May 2, 2019
n May 2 at the Halifax Convention OCentre, the Halifax Chamber hosted a discussion on work-integrated learning THANK YOU! and its pivotal role in keeping students in our province. John Stackhouse, Senior VP, Office of the CEO at RBC led the discussion through his expertise on the “Humans Wanted” report. Local educa- tion champions explored how employers and students alike can take advantage of work-integrated learning to strengthen our economy for years to come. Thank you to Don Bureaux, President, NSCC; Sarah Young, Managing Partner, Atlantic Canada, NATIONAL Public Relations; Karen Hutt, President and CEO, Nova Scotia Power; and Primrose Watson, Articled Clerk, McInnes Cooper, for your insights.
THANK YOU TO OUR SPONSORS:
www.halifaxchamber.com
BUSINESS VOICE 35 Vote Voice your concerns.
#voteyourconcernsHFX