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Gold Member Guide 2014.Pdf USA the in Printed For your convenience, the following resources 2014 are available online: Latest elite benefits guide at aa.com/aadvantagegold Quick comparison of elite level benefits at aa.com/elitebenefits reserved. rights All Inc. Airlines, American 2014 © 2014 American Airlines, © Inc. All rights reserved. aa.com/elitebenefits at benefits level elite of comparison Quick aa.com/aadvantagegold at guide benefits elite Latest online: available are resources following 2014 the convenience, your For Printed in the USA USA the in Printed For your convenience, the following resources 2014 are available online: Latest elite benefits guide at aa.com/aadvantagegold Quick comparison of elite level benefits at aa.com/elitebenefits reserved. rights All Inc. Airlines, American 2014 © 2014 American Airlines, © Inc. All rights reserved. aa.com/elitebenefits at benefits level elite of comparison Quick aa.com/aadvantagegold at guide benefits elite Latest online: available are resources following 2014 the convenience, your For Printed in the USA 66076ameD3R1.C_2.indd 1 11/14/13 2:22 PM 2 Going gold is a serious upgrade. gold membership gives you a whole new world of benefits. Complimentary and 500-Mile Upgrades As an AAdvantage® Gold member, you’ll be able to request complimentary upgrades when traveling on a full-fare ticket in the Main Cabin on eligible American Airlines and American Eagle® flights.* If you’re traveling on a discounted fare, you can upgrade using 500-mile upgrades. Simply ask for an upgrade when you book a reservation and we’ll confirm your upgrade as early as 24 hours before your departure, if an upgrade is available. The upgrade list is prioritized by AAdvantage elite status level. As a Gold member, you’ll get upgrade priority at the gate over non-elite status AAdvantage members. Priority within your elite status level will be determined based on the fare purchased (fares beginning with Y or B are confirmed first) and the date/time your upgrade was originally requested. View complete details at aa.com/500mileupgrades. * Upgrades are subject to capacity controls and seating limitations and are valid for travel within North America, and between the U.S. and Central America. Upgrades are valid on purchased, published fares on eligible American Airlines and American Eagle flights. Complimentary upgrades apply to fares booked in Y or B, excluding military/government fares. Upgrades from discounted fares require at least one 500-mile upgrade per flight segment. Each upgrade unit is valid for up to 500 miles of travel. boeing 777-300er signature sundae – international and transcontinental first class 5 Earned Upgrades Companion Upgrades We’ll credit your account with four You can request an upgrade for one 500-mile upgrades for every 10,000 companion traveling with you. If both elite-qualifying miles you fly on you and your companion are traveling American Airlines, American Eagle, on full-fare tickets, your upgrades American Connection®, all oneworld® will be complimentary. A companion member airlines, Alaska Airlines, traveling on any other eligible fare US Airways, US Airways Express and can be upgraded using 500-mile US Airways Shuttle. upgrades.* View complete details at aa.com/500mileupgrades. Purchased Upgrades Check Your Upgrade Status It’s also easy to purchase 500-mile upgrades at most American Airlines At the Airport ticketing locations, Admirals Club® We always strive to confirm your locations (club members only), or upgrade as early as possible; however, through the Gold Service Desk. You’ll if your upgrade hasn’t been confirmed get a discounted price when as of check-in, we will automatically purchasing 500-mile upgrades online add you to the airport upgrade on aa.com, or at the Self-Service standby list. You may view this list on Check-In kiosk during check-in. To our American Airlines mobile app as check your upgrade balance, simply early as four hours prior to departure. log in on aa.com, go to My Account For your convenience, the mobile and select the View My Upgrades tab. app and Passbook® will automatically Complete details can be found at update your mobile boarding pass aa.com/500mileupgrades. with your new seat assignment when your upgrade is confirmed. For more Upgrade on US Airways information on our app, visit Complimentary upgrades on aa.com/mobileapp. US Airways flights are offered at check- in, when available. To learn more, visit aa.com/elitebenefits.** * Upgrades are subject to capacity controls and seating limitations and are valid for travel within North America, and between the U.S. and Central America. Upgrades are valid on purchased, published fares on eligible American Airlines and American Eagle flights. Complimentary upgrades apply to fares booked in Y or B, excluding military/government fares. Upgrades from discounted fares require at least one 500-mile upgrade per flight segment. Each upgrade unit is valid for up to 500 miles of travel. ** US Airways upgrades are valid for travel within North America (excluding Hawaii) and between the U.S. and Central America. 6 Preferred and priority. words you’ll get used to hearing. Dedicated Gold Representatives are ready to assist you with all Service Desk your needs. For reservations, upgrade purchases and requests, award claims, AAdvantage account inquiries and customer service, call the Gold Service Desk at 800-848-4653. If you are outside of the continental U.S., Canada, Puerto Rico, Guam, Saipan or the U.S. Virgin Islands, contact your local American Airlines reservations office or, to contact the U.S.-based service desk from many global locations, visit aa.com/attassist for detailed instructions. Priority Check-In, Our self-service kiosks and aa.com are the fastest Security Screening ways to check-in when you travel on Lanes and Boarding American Airlines. For additional assistance, you have access to the special Priority check-in area. In larger airports, you will have access to the Business Class check-in lane within the Priority area. In airports without a Business Class check-in lane, we welcome you to use First Class check-in. We then invite you to use our exclusive Priority security screening lanes at select airports. Additionally, as a Gold member, you’ll be among the first to be invited to board using our Priority boarding lanes. If you arrive at the gate after Priority customers have been called, you can bypass the lines and enjoy the convenience of boarding at your leisure in the dedicated boarding lane. To learn more about your check-in, security and boarding privileges on US Airways, visit aa.com/elitebenefits. 7 Seating Options Main Cabin Extra seats allow customers to stretch out with up to six inches of additional legroom. Plus, these seats are located at the front of the cabin to make it easier for you to get on and off the plane faster. This seating option is complimentary to Gold members through February 28, 2014. Beginning March 1, you will receive a 50% discount when reserving a Main Cabin Extra seat in advance, or you can enjoy them complimentary within 24 hours of departure, if seats are available. In addition, you have complimentary access to Preferred seats, which are aisle or window seats offering standard legroom favorably located throughout the Main Cabin. Both Main Cabin Extra and Preferred seats are available to you and up to eight traveling companions booked in the same reservation. You can reserve both of these seating options anytime up until departure. Learn more about your access to Preferred seats on US Airways at aa.com/elitebenefits. 25% Mileage Bonus Your AAdvantage miles will add up even faster with a 25% mileage bonus on the base (or guaranteed minimum) miles on eligible flights on American Airlines, American Eagle, American Connection, most oneworld member airlines, Alaska Airlines, US Airways, US Airways Express and US Airways Shuttle. For complete details, visit aa.com/elitestatusbonus. Minimum Mileage You’ll earn a minimum of 500 AAdvantage miles per Guarantee flight segment on applicable airlines and routes. For complete details, visit aa.com/minimummileage. Waived AAdvantage You’re exempt from award processing charges for Award Charges travel ticketed within 21 days of departure when using miles from your AAdvantage account. Waived Checked We want to help lighten your load when flying on Baggage Charges American or US Airways, so you have benefits when it comes to checking luggage free of charge. Visit aa.com/elitebenefits for the most up-to-date bag benefits for both you and your traveling companions. Same-Day Standby You have the option to standby for a different flight on the day of travel when flying on American within and between the U.S., Puerto Rico, the U.S. Virgin Islands, Canada and international points in the Caribbean, at no charge. 8 Unparalleled service and comfort. Discount for Admirals Club Membership The Admirals Club lounge has set the standard for comfort, service and convenience in airport lounges around the world. You’ll find a professional environment where you can easily stay connected and productive during your travels. Or if you’d rather relax, recharge in the comfort of our private surroundings. Club members enjoy complimentary snacks and beverages, including house wine, beer and spirits, workstations and conference rooms, computers with Internet access, Wi-Fi, and more. As a Gold member, you’ll receive a special price on your Admirals Club membership so you can always enjoy a quiet escape within the airport before, after, or between flights. For full details, visit aa.com/admiralsclub or call 800-237-7971 (from the continental U.S., Canada or Puerto Rico). 10 Bringing the world to you, 150 countries at a time. rome – italy 11 oneworld alliance The oneworld alliance brings together When traveling on oneworld airlines, services and benefits from a collection you’ll receive the same priority check- of the world’s best airlines flying to in and preferred seating privileges nearly 1,000 destinations in more than that the carrier you are traveling with 150 countries around the world.
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