Barclays’ £100m COVID-19 Community Aid Package The story so far “We have a deep sense of responsibility to help our communities” 187 How Barclays is amplifying its community impact during the pandemic

“When the world is in crisis, it can’t be solved by Delivering tangible outcomes donations of £100,000 each – attracted more than 1,000 applications one group,” says Sasha Wiggins, Group Head The global impact and was expanded to be able to support 187. of Public Policy and Corporate Responsibility Designed to support charities helping at Barclays. “Governments, organisations and those affected by the pandemic, the of our charity Getting help to where it was needed individuals have to pull together and align to global programme has been delivering vital partnerships support communities in need.” COVID-19 relief to vulnerable communities From providing essential food, hygiene kits and PPE, to supporting that need it most, by harnessing the on-the- people struggling with mental health challenges, helping families in Wiggins is reflecting on Barclays’ biggest ground knowledge of charity partners. £100m financial distress and enabling people facing domestic violence to feel ever community relief effort, the £100m committed to support safer, help has been tailored to local needs. COVID-19 Community Aid Package, which Just over a year on, the package has now COVID-19 relief was launched in early 2020 as the scale and supported more than 290 charity partners And the vital support continues. Further contributions of essential potential social and economic impact of the around the world to deliver relief efforts 290+ medical supplies, PPE and food have recently been supplied in India pandemic started to become clear. into the heart of communities. Additionally, charity partners and the UK 100x100 Programme has also been expanded further, with colleagues’ fundraising efforts and personal 50 more donations of £100,000 being made. “We talked really early on in the pandemic,” donations have seen over £6.5m raised which, she remembers, “about how important it with Barclays matching, has meant a total of £13m+ Looking to the future, Wiggins sees it as “our responsibility to continue was that Barclays took swift action.” Group more than £13m for 1,985 charities. raised through colleagues’ to support communities”. She adds: “Our desire to help society in the Chairman Nigel Higgins adds: “We felt a generosity and long-term is part of who we are. This is about our purpose – and it’s deep sense of responsibility to help the In the UK, the 100x100 Programme – which Barclays’ matching more important now than ever.” communities we serve.” invited charities to apply for one of 100 1,985 To be able to respond so quickly and provide this level of support charities supported “across our communities shows Barclays at its very best” by Barclays colleagues Nigel Higgins Group Chairman, Barclays

02 home.barclays/communityaidpackage Barclays’ COVID-19 Community Aid Package: The story so far Barclays’ COVID-19 23meals million+ served community across the US support children1,100 given food and NHS12 hospitals supported in the UK educational support highlights in Germany 187 donations PPE62,500 items given to healthcare of £100,000 workers in New York, New Jersey 65,000+hygiene kits distributed given to UK and Delaware, US across Asia Pacific

grassroots 25,000 charities micro-grants100 provided to small support businesses in Delaware, US providing calls to older COVID-19 homeless112 families people in relief supported in Ireland the UK experiencing 100,000+families supported with food rations across Asia Pacific loneliness 50,000frontline workers supported with PPE in India + 7meals million+ served to people in need across the UK

Barclays’ COVID-19 Community Aid Package: The story so far home.barclays/communityaidpackage 03 UK

Macmillan Cancer Support £8in benefitsmillion+ unlocked for people living Lockdown meant facing with cancer treatment alone Jerry received a In late 2020, in the midst of the COVID-19 grants available to them. And in a six-month period, Macmillan grant pandemic, Jerry was diagnosed with testicular Macmillan’s Advisers have unlocked more than “just in the nick cancer. Not only was he about to undergo £8 million in benefits and answered more than of time” chemotherapy, but he was also isolated from his 3,000 calls. family and friends and worried about catching the virus. And that wasn’t all. The charity has also been able to recruit seven extra Cancer Information and Support Specialists to JERRY’S STORY respond to the additional queries that Macmillan has “I’d had a cut in my wages and was worried about been receiving. Between October 2020 and March how I would pay my bills,” says the care manager and 2021, they handled 10,000 more conversations than former professional dancer. “It was a really emotional they would normally be able to respond to. time having to face my diagnosis alongside the pandemic, especially having to experience my A Macmillan grant came “just in the nick of surgery, treatment and cancer journey, for the most time” for Jerry, who lives in the West Midlands. “It part, alone.” really helped take those money worries off my mind and helped me to focus on the chemotherapy journey that was ahead.” It was a really emotional time “ having to face my diagnosis Jerry, whose cancer is now in remission, wants to use his experiences to encourage other young men alongside the pandemic” to talk about testicular cancer and check themselves on a regular basis. Our partnership with Macmillan Cancer Support says Jerry’s experience Macmillan Cancer Support is not uncommon. Its research shows that even Rebecca Stead, who works on the in normal times, four in five people with cancer Macmillan Support Line, says that 17 find themselves financially worse off following a while the pandemic has created new team members recruited to diagnosis, losing on average £570 per month. But “devastating disruption” across offer support and advice the pandemic has made that worse with so many cancer services, “at Macmillan, 497 people losing their jobs, facing a pay cut or having to we do whatever it takes to people with cancer given adjust their role at work due to shielding. support people living with cancer. Macmillan grants Just one call can really unlock Thanks to Barclays’ support, Macmillan has been that help for someone who might 13,000+ able to help 497 people living with cancer to be isolated and struggling.” additional access urgent funds, as well as recruit 10 additional interactions handled Welfare Rights Advisers who help cancer patients by Support Line and their families to navigate the benefits and team members

Digital first report - Charity Partner Impact Report for Barclays 2021 04 home.barclays/communityaidpackage Barclays’ COVID-19 Community Aid Package: The story so far UK

Refuge Samaritans 1 increase97% in tech abuse cases requiring “Refuge helped me to “Samaritans’ app helped specialist support feel safer online” me stop self-harming in

“Technology is increasingly being misused to lockdown” monitor, harass and track women,” says Mari Refuge is Edwards, Head of Operations at domestic helping In the first year of the pandemic, volunteers women feel abuse charity Refuge. safer online at Samaritans have provided emotional support, via phone and email, more than 2.3 The pandemic has exacerbated this issue, million times to people struggling to cope. More 1 John overcame self-harm during lockdown with help with Refuge seeing on average a 97% increase than a fifth of those contacts have been about from Samaritans’ Self-Help app in complex tech abuse cases requiring the impact of COVID-19, with people feeling specialist support, compared with the first concerned about family relationships, finance part of 2020. and unemployment, and isolation. “Using Samaritans’ Self-Help app, as well as the since helped Refuge to develop its new website online chat service, has really helped me to stop. Many of those facing abuse, Mari adds, RefugeTechSafety.org. The impact of the pandemic on mental health I use the app all the time, even now. It’s always feel that they have to stop using their has become a major concern, with studies there, on your phone, in your pocket.” devices, leaving them with “short windows “We want women to know they are not alone,” finding that, in the UK alone, average mental of opportunity to access the support and says Mari. “We’re proud of how accessible the distress was 8.1% higher in April 2020 than in Barclays has committed to backing information they need”. website is, and we are certain that it will enable the previous three years. Samaritans as part of a three-year Refuge to reach more and more women during partnership. From upgrading its Self-Help AMY’S STORY the pandemic and beyond, who otherwise Responding to this surge in need and demand, app to offering expertise on how to run call When Amy was being harassed online by would have nowhere to turn.” Samaritans launched a new Self-Help web app centres remotely, the bank is helping the a man she had met on a dating app, she in May 2020, which has been used by more than charity adapt and future-proof its services reached out to Refuge’s Tech Abuse Team Launched in May 2021 with funding 55,000 people. and be there for more people like John. for advice. “At the time, the abuse felt from Barclays, Refuge’s new website insurmountable and my mental health was RefugeTechSafety.org is supporting women JOHN’S STORY severely affected,” she says. like Amy. The bank’s funding has also The charity’s online emotional support service helped strengthen Refuge’s cyber security helped John from Cheshire to overcome self- Refuge guided Amy to secure her online infrastructure and the charity’s processes harm during lockdown. privacy and location settings, helping to safeguard staff wellbeing – and helped its 2.3 million+ her to “feel safer online”, and gather Modern Slavery Services to support more “At the beginning of 2020, I hadn’t self-harmed phone calls and emails evidence for the police, allowing her to than 90 survivors since July 2020. for about four years,” John says, “but that all secure a Stalking Protection Order against changed when the UK went into lockdown. offering emotional her abuser. Along with other women, Amy has 1Since the start of the pandemic compared with the first part of 2020 I began self-harming every day. support UK highlights: The impact of our charity partnerships

5.9 million 2,529 5,800 6.6 222charity meals distributed by FareShare to people grants given by Family Action to people living with terminal illness or tonnes of hygiene products supplied by partners in need vulnerable families coping with loss helped by Marie Curie The Hygiene Bank GETTY IMAGES, POSED BY MODEL BY POSED GETTY IMAGES,

Barclays’ COVID-19 Community Aid Package: The story so far home.barclays/communityaidpackage 05 100x100 Programme

100x100 Programme: local support for UK communities

Barclays launched the 100x100 UK COVID-19 Community Relief Fund – or 100x100 Programme – to get support right into the heart of local communities across the UK and reach those that need it.

The bank invited UK charities to apply for one of 100 donations of £100,000 each, to help them deliver impactful on-the-ground support. Inspired by the scale of the response, Barclays expanded the programme to help more charities.

So far, funding has helped 187 organisations across the UK and, as the impact of the pandemic continues to be felt, the bank is extending its support to more UK charities.

From ensuring PPE equipment was available to keep people safe and making financial grants to families in need, to supporting women fleeing domestic abuse and providing meals for homeless people – Barclays’ 100x100 charity partners are working tirelessly to tackle the challenges caused by the crisis. By working with charities who best understand the “ needs of their communities, we can ensure help is getting into the heart of society during these incredibly challenging times”

Deborah Goldfarb

GETTY IMAGES Global Head of Citizenship, Barclays

06 home.barclays/communityaidpackage Barclays’ COVID-19 Community Aid Package: The story so far 100x100 Programme

Supporting communities across the UK Charities are working at the heart of local communities to support people in need, with help from our 100x100 Programme Northern Ireland Scotland 8 charities supported 20 charities supported 20 young jobseekers supported 800+ children and their families with mental health and resilience experiencing financial difficulty training, and a horticulture supported with financial grants – qualification – Groundwork Aberlour Child Care Trust Northern Ireland 2,900 advice sessions for people 187 charities supported 1 mobile advice van launched with cancer – Maggie’s across a wide range of causes to bring face-to-face advice 12,000 emergency packs services to those facing hardship for vulnerable households – – Advice NI Access to Access to Bethany Christian Trust healthcare essentials 470 activity packs for older people to help with their health 65 61 and wellbeing – Lakeland Community Care Ltd England 101 charities supported 4,698 meals to people experiencing homelessness – Wales St Petrocs Financial assistance 9 charities supported Other 1 coordinator hired to oversee 22 621 support sessions for people befriending programmes – 19 Medical Emergency who have experienced violence Disability Direct and domestic abuse – Cardiff supplies shelter & housing 380 young people affected by Women’s Aid & PPE cancer given support – Teenage provision 12 50,000+ items of PPE for staff Cancer Trust helping people experiencing 8 12 months of emergency homelessness – The Wallich accommodation, counselling 13,000 food vouchers to and therapies for women and families experiencing children who have experienced food insecurity – domestic abuse – The Haven Archdiocese of Cardiff Wolverhampton 300 young people with physical and neurological disabilities supported with UK-wide remote therapy sessions – 49 charities supported Heel & Toe Children’s Charity 428 data-enabled devices given to disadvantaged households – Good Things 146 virtual sessions delivered to Foundation support families of children living 724 families with children who have life-threatening illnesses supported with with life-threatening conditions specialist expert support – Rainbow Trust Children’s Charity – Sebastian’s Action Trust

home.barclays/communityaidpackage 07 Americas

Karina runs Brazilian restaurant Pão De Queijo in New York World Central Kitchen

Karina’s restaurant survived the pandemic 75,000+ In a crisis, Washington-based World Central Kitchen meals provided knows how to respond. The non-profit normally over two years specialises in setting up kitchens to distribute meals in the wake of a disaster. But the COVID-19 pandemic has called for a different approach. “That’s our core mission – and why we do the things we do. We focus on a nourishing, hot plate of food Without being able to travel to where help is because we think and hope it will be a sign that needed, and with the hospitality industry struggling someone cares.” to survive through the pandemic restrictions, World Central Kitchen has created the And while people are fed, the restaurants that #ChefsForAmerica programme. It works with feed them – which are mainly independent and restaurants and delivery apps to send free meals often minority-owned – receive an income to keep directly to those who need them. them in business while restrictions continue. Since the restaurant industry is the US’ second biggest Support through Barclays’ COVID-19 Community employer, the effects have been far-reaching. Aid Package will help World Central Kitchen to provide more than 75,000 meals over a two-year KARINA’S STORY period, through relationships with 37 restaurants Karina, who runs Brazilian restaurant Pão De Queijo and 63 community organisations in New York City in Queens, New York, is one of many providing meals and New Jersey. paid for by World Central Kitchen. She says the initiative is helping her restaurant to survive. Recipients have included front- Our partnership with line medical staff, children and “With World Central Kitchen, not only could we feed World Central Kitchen families that would normally rely our community as the city was recovering, it also on school meal programmes, helped us prepare to survive financially through the 37 people experiencing last winter. I’ve been saving every dollar from those restaurants homelessness and older people meals to keep us afloat.” partnered with in care homes. Erin Gore, VP of Development at World Central 63 Lisa Abrego, Director of Kitchen, describes the strategy as “a really beautiful community organisations Communications Strategy at and symbiotic relationship”. “We haven’t created collaborated with World Central Kitchen, says anything new – we’re just connecting the dots in a she has seen first-hand how way that hasn’t been done before,” she says. 75,000+ meaningful its work can be. Caption hereit meals served since March 2020 World Central Kitchen helpedmodi doles esti “A woman who received one of cum aut quod quos our meals told us, ‘This shows us feed our community andque dolore sinulpa “ ribustiusa cusci me that there is someone who survive financially through cares’,” she says. the winter”

08 home.barclays/communityaidpackage Barclays’ COVID-19 Community Aid Package: The story so far Americas

Tina received a grant to JBWS Wilmington help her nursery survive 3,500helpline calls Strong Small “The counsellor answered Business Fund saved my life”

“I can’t remember the name of the counsellor “Receiving the grant was who helped me, but she saved my life. Because a huge relief” if she hadn’t given me another place to go, I wouldn’t be sitting here now.” Tina set up her nursery, Little Comforts ChildCare in Wilmington, Delaware, 10 years ago. But when ANNA’S STORY the pandemic hit, most parents decided to keep Anna is talking about the help she received from their babies and children at home. the domestic violence organisation JBWS when In October, Tina had her first full-time customer she fled to New Jersey after being attacked by TINA’S STORY since the pandemic started. “I opened my doors her partner during lockdown. “At the beginning of March 2020, my nursery for one child every day until January then, each was at full capacity,” says Tina. “Then, days later, month, I enrolled another child until I got back According to Diane Williams, President and CEO the world changed due to COVID-19.” to capacity,” she says. “Receiving the grant was of JBWS, the pandemic has made life much a huge relief.” more dangerous for people facing domestic JBWS has kept shelters By mid-April, Tina was forced to close her violence, like Anna. “Staying home during and services open during nursery doors, but she still had bills to pay and Designed to support small businesses COVID-19 is safe for most people, but for the pandemic still wanted to be there for the families she through the pandemic, the Wilmington Strong people trapped with their abusers, it really is like usually supported. Fund initially aimed to offer grants from a a jail sentence,” she says. US$10,000 pot but was able to increase this In Anna’s case, JBWS was able to find her an That’s where the Wilmington Strong Small to more than US$100,000 thanks to Barclays. Emerging data from United Nations agencies apartment, which, she says, enabled her to Business Fund came in. Set up in response to Since the start of the crisis, it has given grants shows that, in many countries, more women “move forward with my life”. Her advice to the pandemic, the fund awarded her a to 100 small businesses like Tina’s. reached out to domestic violence helplines others? “Don’t hesitate to call for help. That US$1,000 grant, which allowed her to pay the since the outbreak of the pandemic – and phone call could change your life.” mortgage on her workspace and continue to that the increase in calls was greater where offer help remotely. COVID-19 lockdown measures were stricter. Barclays’ donation helped JBWS provide 24/7 crisis support to vulnerable adults, “Even though I didn’t have all my children here With help from partners like Barclays, JBWS adolescents and children impacted by at the nursery, I would send out a Zoom link to 100 has been able to keep its shelter open and domestic abuse throughout the pandemic – read books to the children, do stories and have small businesses in adapt its services to restrictions resulting from including delivering counselling and support circle time,” she says. “The parents loved it as the pandemic so it can continue to provide services to 900 people and answering more it kept their children engaged and gave them Delaware provided with vital support. than 3,500 helpline calls. something to look forward to.” micro-grants Americas highlights: The impact of our charity partnerships

22 million 62,500 250 6,500 27 meals provided by Feeding America to critical PPE items distributed by Direct students whose families are essential workers individuals in need supported by United charity those in need Relief to healthcare workers helped by Good Shepherd Services with Way of Delaware partners shelter and remote learning GETTY IMAGES, POSED BY MODEL BY POSED GETTY IMAGES,

Barclays’ COVID-19 Community Aid Package: The story so far home.barclays/communityaidpackage 09 Asia Pacific

Magic Bus India Foundation

Vijaya lost her job and had no money for food 1 in 4 Vijaya, 20, who lives with her parents in Tamil Nadu, people in India have lost South India, lost her job when the pandemic hit. their jobs because of Without savings, the family did not have enough 1 money for food. And to make life even harder, her COVID-19 father became ill.

VIJAYA’S STORY to develop a ‘community-anchored response’ that Neighbours offered support where they could, but will go a long way in meeting the immediate needs many were in a similar situation. Vijaya then heard that of many people who have been impacted by the Magic Bus India Foundation would be distributing the crisis, as well as offering longer-term help,” dry food rations for those in need in her area. commented Jayant.

After receiving support, she told volunteers: “I had lost The partnership has provided 18,000 households hope. My family barely had enough food to survive but with two months’ worth of dry food rations for you came forward to help us. I am grateful.” cooking at home and 8,570 households with one month’s worth of food. This has totalled 10.8 million According to an impact survey by Magic Bus, meals so far, with food kits typically including rice, which works to help lift children, young people and lentils and potatoes. communities out of poverty, one in four people in India have, like Vijaya, lost their jobs because of Additionally, the charity is delivering awareness COVID-19 between March and April 20201, and sessions about COVID-19, women have been disproportionately affected. helping people to recognise the symptoms of the virus so that Our partnership with “We don’t work in the area of disaster relief, but as they reach out for medical care in Magic Bus soon as we recognised the wide-ranging impacts time. “We are bringing in a good causing severe disruption across communities, amount of COVID-19 awareness 8,570 we realised we needed to take urgent action,” says and guidance on appropriate households provided with one Jayant Rastogi, Global CEO of Magic Bus. behaviour,” says Jayant. month’s worth of food 18,000 “With the generous donations and grants we “We’ve got people into jobs, households provided with two received, including from Barclays, we have been able earning something right now months’ worth of food and keeping families safe from starvation,” he adds. “Barclays’ 10.8 million My family barely had enough support was extremely timely. We meals distributed to people in food to survive but Magic are very proud to be partnering “ with an organisation that plays India Bus came forward to help us” such an active role in supporting Magic Bus’ mission its communities during these is to help lift people challenging times.” out of poverty 1Between March and April 2020. Source: Magic Bus

10 home.barclays/communityaidpackage Barclays’ COVID-19 Community Aid Package: The story so far Asia Pacific

Houkago NPO Afterschool The Food Bank Singapore “We’re helping children9,400 offered safe “My kids don’t have to go thousands of essential childcare support to bed hungry anymore” workers continue to work Houkago NPO amid the pandemic” Afterschool Finding and affording food during the crisis provides a became a struggle for many people, and safe space for Singapore’s largest food bank has seen a children Healthcare workers have been stretched to surge in demand, particularly from low-income their limits during the pandemic. And those with families, older people and migrant workers. children faced an extra conundrum – what to do about childcare while schools were closed. Nichol Ng, Co-Founder of The Food Bank The Food Bank Singapore has distributed food to Singapore, says she has never seen a crisis on 43,000 families That’s where Houkago NPO Afterschool, Japan, this scale before, describing it as “the Asian has helped. The group kept its doors open to currency crisis, plus SARS, all in one”. provide a welcoming space for the children of and we’ve been able to reduce the money we frontline staff. Kuniyasu Hiraiwa, Founder and Chief Executive The organisation has had to change the way spend on meals at a difficult time for us.” of Houkago NPO Afterschool, says Barclays it works to ensure social distancing, while HAYATO’S STORY stepped in at a critical time: “The COVID-19 protecting its older volunteers. Rather than Even before the pandemic, two in five For nine-year-old Hayato, the COVID-19 pandemic totally upset our childcare operations providing food that recipients eat together, Singaporean households struggled to access outbreak meant his parents – both medical – and I was spending sleepless nights worrying volunteers now distribute ready-prepared nutritious food at least once a month. Thanks workers – were hard at work providing critical that we would have to close down. Barclays meals, working with partners to ensure food to Barclays, the charity has provided nearly care for those in need. Houkago looked after listened to our needs and extended excellent gets to where it’s needed most. 78,000 cooked meals, supported 43,000 him and offered him counselling to cope with support for us to help thousands of essential families with children and helped 9,800 the changes he was facing. workers, like Hayato’s parents, continue to work SITI’S STORY elderly people. amid the pandemic.” Siti’s family was left unable to buy food when Hayato’s mother, who works in a nursing home, her husband lost his job during the pandemic. is relieved that Houkago enabled her to continue With support from Barclays, Houkago has Based in Hougang, they have been receiving to support older people and protect them expanded its reach during the pandemic – daily lunch and dinner deliveries through The from infection. “Hayato really struggled with his offering meals to more than 5,000 children of Food Bank Singapore’s partner, the Man Fut restricted lifestyle,” she says. “But Houkago NPO essential workers, and training 2,588 team Tong Welfare Society. 78,000 Afterschool created an environment where he members and volunteers in online schooling cooked meals delivered can spend time learning and playing with his to help thousands of young learners continue “My kids love and appreciate the food that has friends, which he enjoys a lot.” their education from home. been provided,” says Siti. “Thanks to this help, to people impacted by they don’t have to go to bed hungry anymore the crisis Asia Pacific highlights: The impact of our charity partnerships

1 million 50,000 1,400 500+ cooked meals served by Second frontline workers supported by Plan India home hygiene kits distributed by Habitat mothers and young children helped by charity24 Harvest in Japan with PPE for Humanity in Hong Kong Habitat for Humanity to flee domestic partners violence in Australia

Barclays’ COVID-19 Community Aid Package: The story so far home.barclays/communityaidpackage 11 Europe & Middle East

Conor Roe, Project Leader for Focus Ireland’s Coffee Shop Focus Ireland

COVID-19 spotlighted the homelessness crisis 1112 For Focus Ireland, which works with people families received experiencing homelessness or at risk of losing their caseworker homes, the pandemic has offered an opportunity to tackle longstanding problems with renewed urgency. support

Conor Roe is the Project Leader for the charity’s Coffee Shop service, which offers food, advice and information to those who need it, in Dublin and beyond. several years ago and was raising three young children alone. When she lost her job in 2019 and He says the pandemic “shone a spotlight on the was unable to afford her rent, it was a caseworker at homelessness crisis” as urgent measures were the Focus Ireland Coffee Shop in Temple Bar, Dublin, taken by the government to protect the country’s who helped find her emergency accommodation. homeless population from the virus, and prevent others from losing their homes and ending up at risk. During lockdown, a caseworker helped Eve secure childcare so that she could work, and provided food “Preventative measures such as rent freezes and and activities for the children. Then, in April 2020, a ban on evictions were implemented to great Eve received a call that she’d been waiting a year for: success,” he says, “and the overall number of people Focus Ireland had found her family a home. experiencing homelessness in Ireland began to fall.” According to Focus Ireland, once a family has The charity played a key role been assigned a caseworker, they are four times in this reduction, and has also more likely to be able to secure housing. Barclays’ The overall Our partnership with adapted its services to the new funding has enabled the equivalent of 112 of number of people Focus Ireland circumstances, offering takeaway the country’s most vulnerable families to receive “ food from its Coffee Shop and caseworker support and contributed towards experiencing 82,0001 providing appointments with key the charity providing the equivalent of 82,000 homelessness in hot meals served workers and child play specialists much-needed nutritious meals through its Coffee through the over the phone or online. Shop services. Ireland began to fall” Coffee Shop in 2020 EVE’S STORY Conor says: “Barclays’ generous donation has 112 Eve is one of the people recently allowed us to adapt and expand our services families1 received caseworker supported by the charity. She throughout COVID-19, working to ensure everyone support lost her husband to cancer has the right to a place they can call home.” Caption hereit 400 modi doles esti vulnerable families helped to cum aut quod quos navigate the homelessness que dolore sinulpa system 1The equivalent of 82,000 hot meals served ribustiusa cusci and 112 families supported

12 home.barclays/communityaidpackage Barclays’ COVID-19 Community Aid Package: The story so far Europe & Middle East

Volunteers at Banco Banco Alimentare Alimentare della Lombardia deliver della Lombardia food packages “We guarantee a filling meal to everyone who knocks on our door”

In February 2020, the Lombardy region of Italy “Here at the Sant’Antonio Centre we meet became the epicentre of COVID-19. While people and cultivate relationships. We try to the world was glued to news reports from the share this with the people who arrive at our region, Banco Alimentare della Lombardia table. With Banco Alimentare, we feel connected continued to do what it does best – distributing in this goal, which aims to make every surplus excess food from farms and elsewhere to those something unique, necessary and precious.” most in need. With Barclays’ support, Banco Alimentare The need is great. Banco Alimentare della della Lombardia helped one in four Lombardia estimates that almost one million local people living in poverty in 2020, people in Lombardy, amounting to 10% of the distributing 3.8 million meals while adapting region’s population, live in absolute poverty. to COVID-19-safe protocols including disinfection and social distancing. In response to the pandemic, the non-profit set up an emergency supply chain, together with the Italian Red Cross and Italian municipalities, to ensure that food could get to those who needed it. With Barclays’ support, it was able to distribute 3.8 million meals to those in need. 3.8meals million delivered to FRIAR CARLO’S STORY Friar Carlo Cavallari, from the Centro people living in poverty Sant’Antonio dei Frati Minori, worked with the food bank to distribute meals. “Being able to in Lombardy guarantee a decent and filling meal to everyone who knocks on our door brings us together on our mission,” he says.

Europe & Middle East highlights: The impact of our charity partnerships

58 12 202 40 women experiencing homelessness in young refugees supported by families received essential food children helped by Ajuda de Berço charity19 France helped by Basiliade with social Croix-Rouge luxembourgeoise with distributed by Fundación Banco de with healthcare, food, safety and care partners worker support housing for a year Alimentos de Madrid each month in Spain in Portugal

Barclays’ COVID-19 Community Aid Package: The story so far home.barclays/communityaidpackage 13 Colleagues

The power of acting together Barclays colleagues have raised more than £6.5 million for charities around the world. Backed by our COVID-19 Colleague Matched Donations Programme, more than £13 million is going to support charities delivering relief

I helped coordinate an art challenge We ran two activities – campaign and, with Barclays’ matching, we My nan has Alzheimer’s and Run4Good and Eat4Good – and “ exceeded our goal of sponsoring more than my dad has cancer, and during “ the feeling of solidarity during “ COVID-19 I shaved my head to 100,000 meals” social distancing was amazing” feel close to them” Makisha Brock New York, US, Riccardo Veloccia Hamburg, in support of Food Bank For New York City Rebecca Bannister Aberdare, Germany, in support of Hamburger Wales, in support of the Alzheimer’s Tafel and MUT Academy Society and Cancer Research UK

Thanks to the support of donors The speed and scale with We held a charity event during and colleagues, we helped lockdown and the proceeds helped “ restaurants, the community and which our colleagues stepped “ 1,300 underprivileged families to over 300 families impacted by forward has taught us the get healthcare kits” the pandemic” power of acting together in Pooja Narang Noida, India, in support of Seva Sahayog Foundation Erica Fray New York, US, in support of Areté Education Inc support of our communities, even when we are We joined the Ireland Citizenship I saw what footballer Marcus physically apart and Wellness teams to Rashford did to raise awareness “ collectively walk the distance of “ of free meals for school children Nigel Higgins the perimeter of Ireland and raise Group Chairman, Barclays and that motivated me” funds for suicide prevention”

Mori Tehrani Northampton, Majella Walsh & Pauline Gallagher UK, in support of Dublin, Ireland, in support of Pieta FareShare We hosted an informal wine tasting evening to support charities doing “ incredible work for some of the most vulnerable members of our community”

Anthony Davies & Lars Aagaard Hong Kong, in support of Mother’s Choice and raised£13m+ through colleagues’ OneSky Foundation colleagues7,700+ from 20 countries generosity and Barclays’ matching applied for matching

14 home.barclays/communityaidpackage Barclays’ COVID-19 Community Aid Package: The story so far Charities supported by Barclays’ £100m COVID-19 Community Aid Package

UK AMERICAS United Way of Southern Nevada The Food Bank Singapore Age UK Acumen America World Central Kitchen United Way of Delhi Cancer Support Scotland American Red Cross Christians Against Poverty Child Mind Institute ASIA PACIFIC EUROPE & MIDDLE EAST Citizens Advice Delaware Community Foundation Akshaya Patra Foundation Ajuda de Berço Family Action Direct Relief Bo Charity Foundation Armáda spásy V České republice FareShare Echoing Green Central Community Chest of Japan Associazione Banco Alimentare della Lombardia Macmillan Cancer Support FDNY Foundation Goonj “Danilo Fossati” Onlus Marie Curie Feeding America GTT Foundation Banco Alimentar contra a Fome Mind Fondo Unido México Habitat for Humanity Australia Barnardos Ireland Money Advice Trust Good Shepherd Services Habitat for Humanity Hong Kong Basiliade National Emergencies Trust Greater New York Hospital Foundation Habitat for Humanity India Cáritas Diocesana de Madrid NHS Charities Together Hot Bread Kitchen HealthServe Caritas Schweiz Northamptonshire Sport Isaiah House Hope Foundation Croix-Rouge luxembourgeoise Refuge JBWS Houkago After School Croix-Rouge monégasque Samaritans National Alliance on Mental Illness International Association for Human Values Dessine-Moi Un Mouton StepChange Debt Charity New York City Police Foundation Magic Bus India Foundation Diakonie Hessen Street Soccer Scotland Per Scholas Mother’s Choice Die Arche Swansea ARC Rescuing Leftover Cuisine OneSky Foundation Fundación Banco de Alimentos de Madrid The Felix Project Springboard Collaborative Oxfam India Focus Ireland The Hygiene Bank The John Hopkins Center for American Plan International (India Chapter) Het Nederlandse Rode Kruis The Pears Family School Indian Health Prime Minister’s Citizen Assistance and Relief in Leket Israel Turn 2 Us The Robin Hood Foundation Emergency Situations Fund (PM CARES Fund) Opera San Francesco per I Poveri UK Community Foundations United Way of Calgary Rubicon Foundation The Association for Immediate Help for 12 NHS hospital charitable trusts United Way of Delaware Second Harvest Holocaust Survivors 187 UK 100x100 Programme charity partners United Way of Greater Toronto Singapore Red Cross Society United Way of Northern New Jersey The Community Chest of Hong Kong

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