Department of Health and Human Services
MAINE Division of Licensing and Certification
CiSiP
September 2005
The Maine Department of Health and Human Services does not discriminate against people on the basis of disability, race, color, creed, gender, age or national origin in admission to, access to, or operations of its programs, services or activities, or its hiring or employment practices. This information is available in alternate format upon request.
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 2 of 177 TABLE OF CONTENTS
Section 1...... 9
CRMA Role...... 9
• Certification Limitations...... 9 • Job Description...... 10 • Other Staff Roles...... 10 • Key Responsibilities...... 10 • Characteristics...... 10
Section 2...... 11
INSTRUCTIONS FOR DOCUMENTATION EXERCISE ...... 11
PHYSICIAN’S ORDERS ...... 12
RESIDENT CARE NOTES...... 13
Medication Administration Record...... 14
Medication Disposal Form...... 16 Medication Error Form...... 17 Medication Sign Out Record Form ...... 18 Missed or Late Medications ...... 19 Over The Counter Medication Form...... 20 Physician’s Order...... 21 CRMA – RECERT Medication Administration Skills Checklist...... 22
Section 3...... 25
MEDICAL ABBREVIATIONS...... 25
Section 4...... 28
MEDICATION MEASUREMENTS...... 28
Systems of Measurement...... 28 • Metric Terms...... 28 • Apothecary System Description ...... 29 • Household System Description...... 29 • Metric System ...... 29 • Weight...... 29
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 3 of 177 • Volume...... 30 • Length ...... 30 Apothecary System...... 30 • Weight -- (Dry) ...... 30 • Volume -- (Wet)...... 30 Household System ...... 31 Equivalent Dry Measurement Units...... 31 Equivalent Liquid Measurement Units...... 32
Section 5...... 33
Review of Drug Classifications...... 33
Medication Classification Terms and Definitions ...... 33
Section 6...... 36
Medication Orders ...... 36
• Obtaining Medication Orders ...... 36 • Prescription ...... 36 • Duly Authorized Licensed Practitioner Order ...... 36 Psychotropic PRN’s...... 37 Calling In Orders...... 37 Appointment for Service/Order Sheet ...... 37 Telephone Orders...... 38
When Must Orders be Written or Re-Written?...... 38
During the Admission Process...... 38 Psychotropic Orders ...... 38 Medical Orders ...... 39 Upon Discharge from a Hospitalization...... 39 New Orders...... 39 Changed Orders...... 40 Discontinued or Stop Orders...... 41
Section 7...... 42
Medication Ordering...... 42
SECTION 8...... 43
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 4 of 177 Documentation...... 43
• Initials ...... 43 • Unusual Circumstances...... 43 • Refusal ...... 43
Medication Administration Record (MAR)...... 44
General Information ...... 44 Medication Name(s), Dose, Frequency, and Route...... 45 Order Date...... 45 Provider ...... 45 Times of Administration ...... 45 PRN’s ...... 45 Change in Dose...... 46 Change in Start Dates...... 46 MAR Review ...... 46 Missing Initials on the MAR...... 47 Resident Refuses to Take Medication: ...... 47 Life Span For Drugs ...... 48
SECTION 9...... 49
Medication Administration ...... 49
Seven (7) Rights of Safe Medication Administration...... 49
REMEMBER:...... 50
Routes of Administration...... 51
Oral ...... 51 • Oral Administration Equipment...... 51 • Oral Administration Process...... 52 Rectal...... 53 • Administration Technique...... 53 Vaginal...... 54 • Administration Technique...... 54 Topical ...... 55 • Administration Technique...... 55 • Equipment...... 55 • Technique...... 55 • Nitroglycerin Ointment Guidelines...... 56
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 5 of 177 • Transdermal ...... 57 • Patches ...... 57 • Nitro-paste...... 57 • Administration Techniques...... 57 Eye Drops...... 58 • Administration Technique...... 58 • Equipment...... 58 • Technique...... 58 Nose Drops ...... 59 • Administration Technique...... 59 • Equipment...... 59 • Technique...... 59 Ear Drops ...... 60 • Administration Technique...... 60 • Technique...... 60 Inhalants ...... 61 • Administration Technique...... 61 Injectable ...... 62 Crushing Medications ...... 63 • What Can and Can’t Be Crushed? ...... 63 • When in DOUBT, Call the Pharmacist...... 63 When Not To Give Medication ...... 64
Medication Administration Procedures...... 64
Designated Times...... 64 Dosage...... 64 Guidelines ...... 65 Charting (Documenting) Guidelines ...... 67
Medication Storage...... 68
Disposing of Medications...... 70
Section 10...... 71
Emergency Situations...... 71
The Maine Poison Control: ...... 72
Section 11...... 73
Review of Common Errors and how to prevent them...... 73
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 6 of 177 • Type of Errors...... 73 • Documentation...... 73 • Omission ...... 73 • Refusal ...... 73 • Transcription...... 73 • Wrong Dosage ...... 74 • Wrong Medication ...... 74 • Wrong Person...... 74 • Wrong Time...... 74 • Contamination...... 74 Pharmacy Package/Label error...... 74 Other...... 74
Incident Reports ...... 75
Tips for Error Prevention ...... 75
APPENDIX A...... 76
Medications/body systems charts...... 76 Medications Used in Treating Muscular and Skeletal System Disorders...... 77 • Medications Used in Treating Muscular and Skeletal System Disorders continued...... 79 • Cardiovascular Disorders...... 80 • Respiratory Disorders ...... 88 • Nervous System and Psychiatric Disorders ...... 92 • Endocrine Disorders...... 101 • Gastrointestinal Disorders (Digestive) Disorders ...... 105 • Genitourinary Disorders...... 111 • Ear, Eye and Skin Disorders ...... 113 • Infectious Disorders...... 117
APPENDIX B ...... 122
INFECTION CONTROL ...... 123 Infection Control Practices...... 123 Bloodborne Diseases...... 125 Workplace Transmission ...... 126 Means of Transmission ...... 126 Contaminated Surfaces...... 127 Hepatitis Viruses (HV) ...... 128
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 7 of 177 • Hepatitis A...... 128 • Hepatitis B...... 129 • Hepatitis C...... 131 Human Immunodeficiency Virus (HIV) ...... 132 Exposure Control Plan...... 133 Standard Precautions ...... 133 Reducing Your Exposure Risk...... 134 • Engineering Controls...... 134 • Employee Work Practices...... 134 • Environmental Practices...... 135 Personal Hygiene...... 136 Personal Protective Equipment (PPE)...... 136 • Exception to the PPE Rule...... 136 • Resuscitation Devices...... 137 • Gloves ...... 137 Hand Washing...... 138 • Hand Washing Technique...... 139 BioHazardous Materials...... 140
APPENDIX C...... 141
FOOD AND DRUG INTERACTIONS ...... 141
APPENDIX D...... 167
STATE REGULATIONS FOR LEVEL IV ...... 167 Section 5...... 168 • Resident Rights ...... 168 Section 7...... 172 • Medications And Treatments...... 172 Section 8...... 177 • Verification of Credentials...... 177
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 8 of 177 Section 1
CRMA Role
• Certification Limitations
It is important that you understand that your certification allows you to administer medication in Maine and only in facilities covered under the regulations that provided the authorization for your training. Even though your employer may have sponsored your training, you have earned the certification for yourself. If you leave your current employer and find employment elsewhere, your certification is part of the qualifications that you possess. It is not restricted only to the agency you are currently working with. You can serve as a CRMA in more than one agency at a time so long as you have met the requirements of each agency that expects you to perform as a CRMA.
Be sure that you understand your responsibility in relation to any medication policy within your facility. You need to be sure that policies are in place that clearly state what is expected of you, how you are to document your actions, and who is responsible for supervising your role as a CRMA.
It is important that a CRMA always remember that s/he
A. Must understand the facility medication policy. B. Must have knowledge of and respect resident rights. C. Must have knowledge of what is necessary to ensure resident safety. D. Must have knowledge of how to approach the resident. E. Must have knowledge of the medications that residents are taking. F. Must administer the drug according to physician's orders. G. Must be able to administer non-injectable medications in a manner that is safe, proper, and accurate. H. Must have knowledge and documented skills training to administer injectable medication and assist a resident in using a breathing apparatus in a manner that is safe and accurate.
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 9 of 177 • Job Description
You may serve as a CRMA in more than one licensed facility over the duration of your career.
Therefore, be sure that you understand your responsibility in relation to any standard operating procedures by your employer. You need to be sure that policies are in place that clearly state what is expected of you, how you are to document your actions, and who is responsible for supervising your role as a CRMA.
• Other Staff Roles
Since the CRMA may work in a variety of environments, s/he may also report to and/or work with a variety of other staff members. Clearly, each of these positions is important to the successful delivery of Residential Care Services. Typical positions may include:
♦ Administrator ♦ Directors ♦ Care Staff ♦ Facility Staff ♦ Nurse Consultants ♦ Pharmacist
• Key Responsibilities
It is important to recognize and define the “key” or “common” responsibilities performed by the CRMA regardless of the licensed facility these duties are being performed in.
• Characteristics
Equally important to the integrity of the CRMA profession as the job description and the key responsibilities is knowledge of the characteristics and values that are indicative of the “best” CRMA employee.
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 10 of 177
Section 2
INSTRUCTIONS FOR DOCUMENTATION EXERCISE
On the MAR provided:
1. Transcribe the orders on the physician’s order sheet onto the MAR.
2. Donnie is at Bestfacilitynthstate.
3. Donnie’s last name is the last name of the student.
4. He is in room 100-A
5. Donnie’s MOM is being D/C’d on the 18th, please D/C the med appropriately on the MAR.
6. Facility med pass times are as follows:
a. QD 8 am b. BID 8 am 8 pm c. TID 9 am 1 pm 9 pm d. QID 8 am 12 pm 4 pm 8 pm e. All other med times as specified by physician’s orders.
7. Donnie refused his Lasix on the 12th because he was going out shopping. Document the refusal.
8. Document the administration of medications for 5 days, (beginning on the 4th).
9. Know that all additional orders/Rx have been signed and dated by Dr. Getchafeelinbetter, M.D.
10. Donnie does not self administer.
11. Donnie has NKA and NKFDA.
Dr. Soursik Getchafeelinbetter, M.D. Dr. Soursik Getchafeelinbetter, M.D. 1367 Healthy Way 1367 Healthy Way No-oneseversick, USA 3390990 No-oneseversick, USA 3390990 DEA# 2774747899900488000 DEA# 2774747899900488000
Current month/18/current year Current month/06/current year
Donnie (Last name of Student) Donnie (Last name of Student)
D/C Milk of Magnesia 30 cc’s p.o. qd prn for Ampicillin 500 mgs., P.O., Q 6 H, for 14 days constipation. (pneumonia). Dr. Getchafeelinbetter, M.D. Dr. Getchafeelinbetter, M.D. Dr. Getchafellinbetter, MD (dated) Dr. Getchafellinbetter, MD (dated)
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 11 of 177
PHYSICIAN’S ORDERS
DATE ORDERS Current month/04/and year. Lasix 20 mgs. P.O., QD @ 6 am (CHF) Digoxin 0.125 mgs. P.O., QD, hold if pulse ↓ 58 Beats/min. (CHF) Depakote Spansules, 250 mgs., P.O. , B.I.D. (Seizure Disorder) Risperdal 0.5 mgs., P.O., Q D (Behavioral Seizures) Xanax, 0.25 mgs., P.O., Q 4 H, PRN for anxiety attacks, (restlessness, palpitations, pacing, Repetitive remarks, self injurious behaviors) Blood pressure daily MOM 30 cc’s P.O., QD, PRN for constipation Tylenol 650mgs. P.O. q 4 h, PRN for ↑ temp., or pain Dr. Getchafeelinbetter, M.D.
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 12 of 177
RESIDENT CARE NOTES
DATE NOTES
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 13 of 177
Bestfacilitynthstate Medication Administration Record Medications Hour 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
Nurse’s Orders, Medication Notes, and Instructions on Reverse Side Charting For Through Physician Telephone No. Medical Record No. Alt. Physician Alt. Telephone Allergies
Diagnosis
Medicaid Number Medicare Number Complete Entries Checked: By: Resident Resident Room No. Bed Facility Code Code Initials Nurse’s Signature Initials Nurse’s Signature Initials Nurse’s Signature
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 14 of 177
Date 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Date Temp/ Temp/ Pulse Pulse Blood Blood Pressure Pressure
NURSE’S MEDICATION NOTES Date/Hour Medication/Dosage Reason Results/Response Hour Initials
Patch Site/Injection Site Codes:
1 – Right Dorsal Gluteus 5 – Right Lateral Thigh 9 – Right Upper Arm 13 – Upper Back Left 17 – To Right and Above Umbilicus 2 – Left Dorsal Gluteus 6 – Left Lateral Thigh 10 – Left Upper Arm 14 – Upper Back Right 18 – To Left and Above Level of Umbilicus 3 – Right Ventral Gluteus 7 – Right Deltoid 11 – Right Anterior Thigh 15 – Upper Chest Left 19 – To Right and Below Level of Umbilicus 4 – Left Ventral Gluteus 8 – left Deltoid 12 – Left Anterior Thigh 16 – Upper Chest Right 20 – To Left and Below Level of Umbilicus
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 15 of 177
Medication Disposal Form Bestfacilitynthstate
Medication Disposal Form
Individual’s Name:______
Date and Name/Dose of RX # Pharmacy # To Be Reason for Signature Signature Time Medication Name Disposed Disposal of Of Med.
CRMA RECERTIFICATION CURRICULUM SEPTEMBER 2005 Page 16 of 177
Medication Error Form Bestfacilitynthstate
Medication Error Discipline Report Form
STAFF______
TYPE OF DISCIPLINE