Pipeline Safety and Emergency Information
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Pipelines in your community PipelineIt is important that public safety 24-hour emergency personnel and public officials near numbers for your area Enbridge’s pipelines are aware of our pipeline system in their area 888.650.8099 safetyand how to respond safely and and effectively to a pipeline If located in Louisiana, call: emergency. Enbridge offers free, online training for public safety 877.548.1800 emergencyand local public officials, including the disciplines of firefighting, law enforcement, 911 dispatch, How you can reach us emergency medical services and (non-emergencies only): informationemergency management, at Public Awareness Hotline mypipelinetraining.com. 877.799.2650 forUpon Emergency request, we can provide Responders Land and Right of Way Hotline andadditional Public resources Officials. and 877.496.8147 information including pipeline size, Email contents transported or the USpublicawareness @enbridge.com location of Enbridge pipelines in Mail your area. If you are interested in Public Awareness additional resources, information Program Coordinator to share, details on emergency 1100 Louisiana, Suite 3300 response drills in your area or Houston, TX 77002 would like to talk to an Enbridge Website representative, please contact us. enbridge.com/USpublicawareness Important safety information enclosed. Important information safety Facebook TIP: We recommend saving the facebook.com/enbridge emergency phone number for your area in your list of contacts or cell phone for quick reference in an emergency. In some cases local emergency response organizations, including 911 dispatch centers, receive initial notification. If you receive a call, dispatch the appropriate response, then immediately contact us through our 24-hour emergency number for your area. 888.650.8099 877.548.1800 U.S. Public Awareness U.S. Awareness Public Team Administrative 1100 Louisiana St., 3300 Suite Houston, TX 77002-5217 numbers emergency 24-hour area: your for If located in Louisiana, call 15-GEP Pipelines in your community Pipeline It is important that public safety 24-hour emergency personnel and public officials near numbers for your area Enbridge’s pipelines are aware of our pipeline system in their area 888.650.8099 safety and and how to respond safely and effectively to a pipeline If located in Louisiana, call: emergency. Enbridge offers free, online training for public safety 877.548.1800 emergency and local public officials, including the disciplines of firefighting, law enforcement, 911 dispatch, How you can reach us emergency medical services and (non-emergencies only): information emergency management, at Public Awareness Hotline mypipelinetraining.com. 877.799.2650 for Emergency Responders Upon request, we can provide Land and Right of Way Hotline and Public Officials. additional resources and 877.496.8147 information including pipeline size, Email contents transported or the USpublicawareness @enbridge.com location of Enbridge pipelines in Mail your area. If you are interested in Public Awareness additional resources, information Program Coordinator to share, details on emergency 1100 Louisiana, Suite 3300 response drills in your area or Houston, TX 77002 would like to talk to an Enbridge Website representative, please contact us. enbridge.com/USpublicawareness Important safety information enclosed. Important information safety Facebook TIP: We recommend saving the facebook.com/enbridge emergency phone number for your area in your list of contacts or cell phone for quick reference in an emergency. In some cases local emergency response organizations, including 911 dispatch centers, receive initial notification. If you receive a call, dispatch the appropriate response, then immediately contact us through our 24-hour emergency number for your area. 888.650.8099 877.548.1800 15-GEP U.S. Awareness Public Team Administrative 1100 Louisiana St., 3300 Suite Houston, TX 77002-5217 numbers emergency 24-hour area: your for If located in Louisiana, call Pipeline safety: Enbridge North American assets We value your feedback Emergency Responders and Public Officials A shared responsibility Please take a few moments to complete 1 . How might you know if there is a our pipeline safety survey online at pipeline leak? enbridge.com/surveyUS or mail it to Hear a roaring, blowing or hissing sound Public Awareness Manager, 1100 Dead or dying vegetation in an Louisiana, Suite 3300, Houston, TX otherwise green area This brochure is provided specifically for After reading this brochure, you should 77002. Complete responses will be public safety and local public officials, know the following: placed into a drawing for a $750 Safe The first two options are correct including the disciplines of firefighting, law Norman Community grant for your organization. None of the above • How to respond in an emergency situation Wells Enbridge Assets enforcement, 911 dispatch, emergency 1 2 . How often do you meet with pipeline Enbridge Inc. Headquarters Please select only one answer medical services, emergency management, and protect the public Enbridge Pipelines Inc. Headquarters operators with operations in or near Calgary, Alberta, Canada to each question. local government, and land planning, zoning your community? • How to contact Enbridge 2 Enbridge Energy Partners, L.P. Headquarters and permitting. You have a unique role in Houston, Texas, USA Never CANADA Emergency Responders Only pipeline safety, which includes: 3 Enbridge Gas Distribution Headquarters Once a year • How to recognize a pipeline leak Toronto, Ontario, Canada 1 . Which of the following describes Once every few years your department’s participation in • Coordinating a community emergency • How to find out where pipelines are located Zama Liquids Systems and Joint Ventures emergency response exercises with More than once a year response plan in your jurisdiction Natural Gas Systems and Joint Ventures pipeline operators? 3 . When being contacted by pipeline Power Transmission Fort McMurray We have participated in the past operators, I prefer: • Advocating for safe development near • How to excavate safely Gas Distribution Fort St John Cheecham We haven’t participated because we To be contacted by each pipeline pipelines and use of 811 in your community haven’t been invited to participate in company in my area individually • How to safely develop land near pipelines Bruderheim Wind Assets Solar Assets Kitimat the past To be contacted by all pipeline Storage Waste Heat Recovery • Activating the response and contacting in your community Edmonton companies in my area at once Geothermal Fuel Cell We haven’t participated because the the pipeline operator if your entity receives Hardisty It is critical that you keep and share time wasn’t convenient 4. Please indicate how strongly you the initial notification of a potential 1 Calgary the information in this brochure. Regina We haven’t participated because there believe the following statement: pipeline emergency Rowatt Cromer are too many other types of trainings Enbridge is a safe operator. Visit enbridge.com/resources or contact us Lethbridge Gretna Blaine Strongly believe • Keeping the public safe in a pipeline at [email protected] for: Minot Clearbrook 2. Do you feel your department is Seattle Great Falls emergency (e.g., disseminating Superior prepared to handle a pipeline Somewhat believe • Additional copies of this brochure Portland emergency? Neither believe nor disbelieve information, providing search and rescue Ottawa Montreal UNITED STATES OF AMERICA Yes No or medical aid, and determining and Toronto Somewhat disbelieve • PDF versions you can forward by email Boise 3 implementing evacuation procedures) Casper Sarnia Bualo Public Officials Only Strongly disbelieve Chicago Please rate your knowledge of pipeline • Posters featuring pipeline safety Toledo 5. Salt Lake City 1. Have you utilized the National Pipeline Flanagan safety before receiving this brochure: information and emergency numbers Denver Mapping System to find out where Patoka pipelines are located in your area? Not informed Wood • 811 magnets or uniform color code River Yes No Somewhat informed pocket cards Las Vegas Tulsa Cushing 2. Does your entity use the one call Very informed system/811 prior to excavation • A visit from an Enbridge representative 6. Please rate your knowledge of the projects? pipeline safety information after Similar pipeline safety information is also Yes No receiving this brochure: Houston 2 New Orleans mailed to those who live and work near 3 . If there was development occurring Not informed our pipeline systems, as well as schools, near a pipeline in your community, what Somewhat informed M would you do? Very informed farmers and professional excavators in E our areas of operations. If you have X Nothing I C Put the developer in contact with the pipelines transporting natural gas liquids O Name: pipeline company (NGLs), propylene or natural gas Pipeline maps are available online through: containing hydrogen sulfide in your Stop development because it’s not safe Phone: jurisdiction, you have also received a Enbridge Pipelines Other Email: copy of the materials mailed to those (North American assets) Questions or comments? County: who live or work in close proximity to enbridge.com/map Call 877.799.2650 or email : City: State: those types of lines. Please contact us at [email protected] [email protected] if National Pipeline Mapping System you would like additional copies of any of (U.S. transmission pipelines) One