Welcome Binder
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www.beachtopia.us Welcome Binder AS OF: 03-27-2021 Quick References Below are quick references (the Top 10); see the rest of this Welcome Binder, including “Tab B: Welcome Guide”, for additional information and details. Thank you!! 1) The house has Wi-Fi throughout. a. Look for the Wi-Fi picture frame on each floor of the house. 2) Trash Service: a. Trash service is done every Wednesday and Saturday mornings during peak-season, and on Wednesdays off-season. b. Please roll-out trash cans to curb of driveway the night before. 3) A variety of beach gear is provided for guests during their stay. a. Please rinse and store after each use. 4) During the pool and spa season, Caribbean Pools and Spas will: a. Vacuum the pool mid-week. b. Clean and adjust chemicals during change over on Saturdays. 5) You can find information and a map about the community amenities under “Tab H: Community Amenities & Map”. 6) Please review the Arrival/Departure instructions provided by Twiddy and referenced in the Welcome Binder. 7) We want everyone to have an awesome experience, including next guests. a. Please be courteous to the neighbors and respectful of the property. b. Return all games, beach gear, furniture, etc., before departure. 8) For updates about the property, providing us feedback, and what’s in the works, please go to our website at www.beachtopia.us. 9) For ANY issue with the property or your stay, please contact Twiddy directly. a. See “Tab A: Contacts” for contact information. 10) Now enjoy yourself! Beach-Topia Welcome Binder: Quick Reference AS OF: 03-27-2021 Welcome Binder Tabs Please see the list of tabs and their descriptions below. Check the Beach-Topia website at www.beachtopia.us for any updates. TAB: DESCRIPTION: A Contacts B Welcome Guide C Internet, Wi-Fi, Telephone, Smart TV Apps & Channels D Rooms (Floorplans & Features) E Sample Twiddy Rental Agreement F Arrival/Departure Checklists G Circuit Breaker Panel Layout H Community Amenities & Map I List of DVDs J Games & Toys K Baby/Children Gear L Library of Books Beach-Topia Welcome Binder AS OF: 03-27-2021 Welcome Binder TAB A: Contacts * Check the Beach-Topia website at www.beachtopia.us for any updates. Below is a list of contact information. For emergencies, call 9-1-1. Beach-Topia’s physical address is 1271 Windance Ln, Corolla, NC 27927, within “The Villages at Ocean Hill”. The house phone number is (252) 597-1037. Twiddy Guest Services: (252) 457-1100, or you can send a text to (252) 888-2598 • Except for emergencies, please direct all rental questions to Twiddy. Twiddy has after-hours coverage and can assist with practically anything. For emergencies, call 9-1-1. EMERGENCIES: Dominion Energy (Electric Utility): Emergencies: (866) 366-4357, https://www.dominionenergy.com/north-carolina-electric Fire Department: Corolla Fire Station 6 (Whalehead Station), https://corollafireandrescue.com/, 827 Whalehead Dr, Corolla, NC 27927, Main: (252) 453-3242; approximately 4 miles/9 minutes away Outer Banks Hospital: (252) 449-4500, https://www.theouterbankshospital.com/, 4800 S. Croatan Highway, Nags Head, NC 27959; approximately 34 miles/50 minutes away Outer Banks Hospital Urgent Care – Kitty Hawk: (252) 449-747, https://locations.theouterbankshospital.com/kittyhawk/outer-banks-family-medicine-kitty-hawk.html, 5112 N. Croatan Highway, Kitty Hawk, NC 27949; approximately 34 minutes/22 miles away Police/Sherriff: Currituck Country Sherriff, https://co.currituck.nc.us/sheriffs-office/, Corolla Location: 1123 Ocean Trail, Corolla, NC 27927, Main: (252) 453-2121; approximately 1 mile/3 minutes away Poison Control: Call (800) 222-1222, https://www.poison.org Water and Sewer Department (via Currituck County): Emergencies: (252) 232-3732, https://co.currituck.nc.us/departments/water/ OTHER SERVICE PROVIDERS: Spectrum (Internet, Wi-Fi, Telephone, and Cable): Support: (833) 267-6094 MISCELLANEOUS: • The Villages at Ocean Hill (Home Owner’s Association): (252) 453-0162 (Ken, on-site manager, or Bryan, Property Manager) • Shut-Off Valves: For the shut-off valves throughout the property, look at the floorplans under “Tab D: Rooms (Floorplans and Features)”. • Circuit Breaker Panel: Located on the North wall of the Southern Shores Bedroom (middle floor, behind the bedroom door), see the layout under “Tab G: Circuit Breaker Panel Layout”. • NOTE: FedEx and UPS will deliver to this property, but USPS will not! Beach-Topia Welcome Binder: Tab A Page 1 of 1 AS OF: 03-27-2021 TAB B: Welcome Guide www.beachtopia.us Welcome Guide Beach-Topia Welcome Binder: Tab B Page 1 of 14 AS OF: 03-27-2021 Table of Contents NOTE: The most current version of this Guide can be found on our website at www.beachtopia.us. Please refer to the AS OF date referenced in the footer. Quick Reference (see out Top 10 references in the front of the Welcome Binder). ▪ Introduction ▪ Activities and Attractions ▪ Alcohol and Liquor – Drink Responsibly! ▪ Baby/Children Gear Items ▪ Beach Equipment ▪ Beach-Topia Brochures ▪ Bedrooms ▪ Cable TV ▪ Calendars: ▪ Circuit Breaker Panel ▪ Cleaning Supplies and Equipment ▪ Community Amenities ▪ Emergencies and Points of Contact ▪ Fireplace ▪ Fitness Center ▪ Games and Toys ▪ Garbage Disposal ▪ Grill ▪ Guest Book ▪ HVAC ▪ Hot Water ▪ Housekeeping Footlocker ▪ Ice ▪ Internet (Wi-Fi) ▪ Keyless Entry ▪ Kitchen ▪ Laundry Beach-Topia Welcome Binder: Tab B Page 2 of 14 AS OF: 03-27-2021 ▪ Library ▪ Owner’s Closets and Storage ▪ Playground ▪ Pool and Hot Tub ▪ Recycling (see “Trash and Recycling Service”) ▪ Rooms ▪ Smoking Policy ▪ Sports Courts ▪ Swimming Pools (Community) ▪ Telephone Service ▪ Televisions ▪ Tide Chart ▪ Trash and Recycling Service ▪ Twiddy Property Manager ▪ User Manuals ▪ Where Are You From? ▪ Wi-Fi ▪ Conclusion TABS: A. Contacts B. Welcome Guide C. Internet, Wi-Fi, Telephone, Smart TV Apps & Channels D. Rooms (Floorplans & Features) E. Sample Twiddy Rental Agreement F. Arrival/Departure Checklists G. Circuit Breaker Panel Layout H. Community Amenities & Map I. List of DVDs J. Games & Toys K. Baby/Children Gear L. Library of Books Beach-Topia Welcome Binder: Tab B Page 3 of 14 AS OF: 03-27-2021 Introduction Welcome to Beach-Topia! We hope you have a fun, relaxing, and memorable experience! It’s our intent to make this beach house worth coming back to and we appreciate any feedback! Our Story: We live in Washington, DC, and wanted to expand to the Outer Banks. We have often thought of investing in the Miami area, but decided to look around in the Eastern shoreline. So instead of staying in DC for the 2021 Presidential Inauguration, we packed our bags and headed to the OBX (the Outer Banks). Since it was off-season, we rented a beach house, contacted a realtor, and looked at twenty properties. We narrowed our selection to Beach-Topia. We immediately made an offer and after some back-and-forth, the seller accepted. After all of the inspections and due diligence, there are no termites, no issue with the survey, but needs work. As in any real estate purchase, the inspections resulted in immediate, short-term, and long-term needs. It was a scramble to solicit quotes, schedule repairs, contend with COVID-19, and devise a plan, all before peak season for beach houses. What’s New: From the time we returned home, after ratifying the contract for purchasing Beach- Topia, we immediately started preparations. We already knew what items the house desperately needed, nice to haves, and before you knew it, a 16’ rental truck was needed. Below is sampling of what’s new for 2021: • Samsung Smart TVs in each Bedroom and Living Room o This enables guests to use various streaming apps to access their preferred networks, like Netflix, Hulu, Amazon Prime, and Pandora. o The house internet, Wi-Fi, telephone, and basic cable are provided by Spectrum. Guests should use the “Spectrum App” on their TVs to access the cable service. • Blu Ray DVD Players o One is installed in the Living Room on the top floor and the other in the Nags Head/Media Bedroom on the middle floor. o A collection of DVDs can be found in the left bookcase cabinet in the Living Room for you to enjoy during your stay. • Kitchen and Laundry Appliances o All kitchen appliances have been replaced with stainless steel appliances. ▪ The new refrigerator has 2 ice makers! o The second white Whirlpool refrigerator, which also has an ice maker, will be relocated in the Fall. • Dining Table Set o Extended dining table. o The dining set has 8 chairs (extra white chairs are staged in bedrooms if needed). • Outdoor Furniture o Several white Adirondack chairs, end tables, rope swing, and more! • Pillows and Bedding o New pillows throughout; all enclosed in protective covers. o All top mattresses have protective covers and all beds have new mattress pads. Beach-Topia Welcome Binder: Tab B Page 4 of 14 AS OF: 03-27-2021 o Please see Twiddy’s messaging about COVID-19 on their website and their recommendation to stow comforters, bedspreads, and blankets. • Kitchenwares o New small appliances, 2 different coffee pots (e.g., drip and pods), new cookware, utensils, pots/pans, silverware, glassware, etc. • Sleeper Sofa o The previous full-size Futon in the Nags Head Media/Bedroom was broken and has been replaced with a queen-size sleeper sofa (which also has a mattress cover). • Decora Light Switches and Receptacles o Replaced throughout the house; all receptacles are tamper-resistant for children. o The top floor has several dimmer switches. o The circuit breaker for each is written on the backside of the plate. o Several GFCI and USB receptacles throughout. • Games o We added some outdoor game options (e.g., horseshoe, cornhole, yard dice, bocce ball, and a basketball).