General information Handbook for Students An Associate School of the University of the West of England 2019/2020 If you have a problem Talk to a member of staff! All staff are committed to helping you complete your studies and you should feel free to talk to any member of staff if you have a problem. They will treat your conversation as confidential and will either offer help to solve the problem or advise you to talk to somebody more able to help with that problem. If you have a problem with In the first instance contact If they are not available Mental health, wellbeing, Julia Heeley Your Personal Tutor or Head of counselling, disability support, Higher Education Course. diagnostic and needs Administration and Student See your Course Handbook for the assessments, Disabled Student Support Manager name of your Personal Tutor. Allowance (DSA), learning Email:
[email protected] support, accommodation, council Tel: 0117 980 9247 tax and any other issues which are affecting your studies. Issues with your studies Your Module Leader Your Head of Course including your progress on your Your Personal Tutor Course, assessment, student feedback, course documentation and assessment deadlines and Personal (Extenuating) Circumstances Student Finance including UK/EU Marchia Abokie Simon Payne student loans, US Federal Admissions and Financial Aid Finance Director Loans Administrator Email:
[email protected] Email:
[email protected] Student Finance including Simon Payne Huw Magill student fee queries, bursaries Finance Director