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SUPPORTING AND CONNECTING BUSINESS

ILLAWARRA BUSINESS CHAMBER ANNUAL REPORT 2010 CALL 1300 222 368

ERN IMPROVED HIS BOTTOM LINE WITH FREE LOCAL CALLS

At Erncorp, every dollar counts. So when Ern discovered he could reduce operating costs for at least three years by upgrading his fixed phone system, he didn’t hesitate. With features like message bank, call waiting, and caller records displayed on the FREE computer screen, the new system is already helping Erncorp impress clients with its LOCAL CALLS FOR THREE YEARS ON A professionalism and efficiency. MINIMUM 36-MONTH CONTRACT

FOR EXPERT FACE-TO-FACE ADVICE CONTACT:

Accent Business Technology 323 Keira Street Call 1300 222 368

THINGS YOU NEED TO KNOW: Offer ends 30/11/10 with a nominated connection date before 31/12/10. Credit management approvals apply. ®Registered trade mark of Telstra Corporation Limited. ABN 33 051 775 556 CALL 1300 222 368 SEE HOW WE ERN IMPROVED SUPPORT AND HIS BOTTOM LINE WITH CONNECT ILLAWARRA FREE BUSINESS LOCAL CALLS

CONTENTS

Br oa d of Directors 02

president’s message 03

ceo’s message 04

ibc connections 05

promotional partners 09

ibc membership support 10 At Erncorp, every dollar counts. So when Ern discovered he could reduce operating costs for at least three years by upgrading his fixed phone system, he didn’t hesitate. leadership in industries & communities 12 With features like message bank, call waiting, and caller records displayed on the FREE computer screen, the new system is already helping Erncorp impress clients with its LOCAL CALLS FOR THREE YEARS ON A professionalism and efficiency. MINIMUM 36-MONTH CONTRACT business leadership 13

illawarra industry apprenticeship project 14

FOR EXPERT FACE-TO-FACE ADVICE CONTACT: export documentation 16

Accent Business Technology financial report 19 323 Keira Street Wollongong Call 1300 222 368 membership list 40

THINGS YOU NEED TO KNOW: Offer ends 30/11/10 with a nominated connection date before 31/12/10. Credit management approvals apply. ®Registered trade mark of Telstra Corporation Limited. ABN 33 051 775 556 02 illawarrabusiness.com.au >CPA AREAPROU

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annual report 2010 Business Hotline: LEADERSHIP IN 13 26 96

The Business Hotline is the direct line to Industries & membership with the IBC, where you can be Communities connected to the right information, support The Illawarra Business Chamber’s Board plays and advice for all of your business questions. a valuable contribution in leading many We know time spent trying to find business corporate and community organisations across information can take you away from your the Illawarra. business and obligations. The Business Hotline Below is a snapshot of industry and team are trained to meet your needs and communities groups the IBC board members connect you quickly to information on: contribute their time and energy for the >> HR, IR & Workplace Relations betterment of the Illawarra. 12 >> Business Improvement tools Industry Groups: >> OHS & Workplace Safety Tony Emery >> Apprentices & Skill Development Committee Member, Compost NSW >> General Business Advice and Support Vice Chairman, Compost Australia

Stuart Barnes Deputy Chairman, Tourism Wollongong The services Director, Venue Management Assoc o“ur businesses have of Australasia received from the IBC, Dom Figliomeni in particular the Award Member, Council Wollongong University Servicing & Workplace Member, Illawarra TAFE Advisory Board Advice Line, have been David Fuller used as an integral part Secretary/Public Officer, ANZRSAI - Australia of our wages structure, Regional especially in dealing with Science Association International President/Public Officer, TPANZ - Technology the introduction of the Parks Australia New Zealand new Modern Awards & the Michael Bassingthwaighte forming of our Workplace Chairman, HAMB Systems Limited Agreement for Chairman, Defence Health Limited

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financial report 2010 20 illawarrabusiness.com.au 21 financial report 2010 22 illawarrabusiness.com.au 23 financial report 2010 24 illawarrabusiness.com.au page 25 17 September2010 25

financial report 2010 26 illawarrabusiness.com.au 27 financial report 2010 28 illawarrabusiness.com.au 29 financial report 2010 30 illawarrabusiness.com.au 31 financial report 2010 32 illawarrabusiness.com.au 33 financial report 2010 34 illawarrabusiness.com.au 35 financial report 2010 36 illawarrabusiness.com.au 26 to35are inaccordance withthe 37 financial report 2010 38 illawarrabusiness.com.au 17 September2010 Relativity is a Corporate Communications Boutique specialising in Video Production and Rich Media Presentations.

We cater to clients from corporate, educational, government and community sectors.

For over ten years, our team has worked together drawing from a diverse pool of skills and experience across video production, graphic design and project management fields.

Our practical philosophy is inspired by the nature of water, you approach us with what you have and we will fill in the gaps, no matter how large or small.

“… a great to take our ideas on paper and turn them into high quality, “…I was excited by the standard of creativity … innovative and engaging videos for our target audience.” professionalism, their flexibility, and their ability to focus on the Stephen Gray smallest detail during all stages of production...” Project Manager Wayne Ringrow Roads and Traffic Authority (RTA) Director, National Marketing Sony Music Australia

“...Relativity not only exceeded our visual expectations but they helped us construct the content and structure of the presentation to create an effective “… proactive, technologically proficient, innovative, communication tool, which has been successful and continues to be courteous, and ultimately professional…” successful all over the world, we couldn’t be happier with the final product....” Mark van de Pol Craig Peden Manager-Business Development and Relationship Director - Corporate Relations St George Illawarra Dragons - Innovation Campus

”…Relativity suggested innovative and creative concepts to “...Gerardo, thank you for the chance to work with you and your highly professional meet our brief… Relativity staff were responsive and team to make what will be the best commercial i98FM has produced....” fully invested themselves in the project…“ Andrew Gordon Monique Harper-Richardson Chairman Manager Development Alumni and Community WIN Corporation University of Wollongong

Corporate/Promotional Videos | Corporate and Product Profiles Video Brochures | Video Newsletters | Television Commercials/Programmes Multi-cam Productions | Educational Videos | Viral/Web Videos Music Videos | Documentaries Training/Education

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annual report 2010 44 illawarrabusiness.com.au NPC Advert_175 x121_outlined.indd 1 OR RNIGCOMPANY PRINTING NOWRA W A M Ltd Pty Australasia Enretech U Ltd Pty Belt Endless W Makeup & Body Encore W design e-motion P Supplies Safety and Work Embroidery W E Engineering Electrical W edYO W Group Edmen U Boys Eagle M Ltd Pty E.J. Essential Personnel Personnel Essential quipment Pty Ltd Pty quipment ORT ORT ssociation Inc ssociation N N ARRAWONG O OSS VALE OSS OLLONGONG OLLONGONG OLLONGONG OLLONGONG EST WOLLONGONG EST ANDERRA ANDERRA U N U K T O T t E opia MBLA

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annual report 2010 46 illawarrabusiness.com.au Level 7,77BerryStreet NorthSydneyNSW2060+612 99566962 Level 7,77BerryStreet NorthSydneyNSW2060+612 99566962 Sydney Bernard Gallagher Coastal &RegionalProjects James Harrison Terry Wetherall –Director Terry Wetherall Strategies &PlanMaking Gordon Kirkby Industry &Infrastructure Industry Experience Clare Brown–Director Julie Bindon Metropolitan Projects Lesley Bull –Director Lesley Bull Over 30Planners Winning Projects F H B H B & H B H W H T H W H W H W H K H W H W Lawyers nsons H 4,000+ Projects Research &Advice Over 50Award AIRY MEADOW AIRY OWRADGI OWRAL ELLAMBI ALGOWNIE I i i i e e e e a a a a a Glass Architecture Glass AMA DOWNS AMA OLLONGONG OLLONGONG OLLONGONG OLLONGONG OLLONGONG OLLONGONG gh Tech Aluminium Tech gh Aluminium llross Illawarra llross Glass ghland ys Specialist Recruitment Specialist ys Associates tch Services Media rtgerink Restaurant rbourfront rron Todd rron White Ltd Pty Cosmetics Yi idi Ltd Pty ggies in alth 18 Years –Director – Director – Director – Director H a nds Chiropractic nds

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