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SUPPORTING AND CONNECTING ILLAWARRA BUSINESS ILLAWARRA BUSINESS CHAMBER ANNUAL REPORT 2010 CALL 1300 222 368 ERN IMPROVED HIS BOTTOM LINE WITH FREE LOCAL CALLS At Erncorp, every dollar counts. So when Ern discovered he could reduce operating costs for at least three years by upgrading his fixed phone system, he didn’t hesitate. FREE With features like message bank, call waiting, and caller records displayed on the computer screen, the new system is already helping Erncorp impress clients with its LOCAL CALLS FOR THREE YEARS ON A professionalism and efficiency. MINIMUM 36-MONTH CONTRACT FOR EXPERT FACE-TO-FACE ADVICE CONTACT: Accent Business Technology 323 Keira Street Wollongong Call 1300 222 368 THINGS YOU NEED TO KNOW: Offer ends 30/11/10 with a nominated connection date before 31/12/10. Credit management approvals apply. ®Registered trade mark of Telstra Corporation Limited. ABN 33 051 775 556 CALL 1300 222 368 SEE HOW WE ERN IMPROVED SUPPORT AND HIS BOTTOM LINE WITH CONNECT ILLAWARRA FREE BUSINESS LOCAL CALLS CONTENTS BR OA d Of dIRECTORS 02 PRESIdENT’S MESSAgE 03 CEO’S MESSAgE 04 IBC CONNECTIONS 05 PROMOTIONAL PARTNERS 09 IBC MEMBERSHIP SUPPORT 10 At Erncorp, every dollar counts. So when Ern discovered he could reduce operating costs for at least three years by upgrading his fixed phone system, he didn’t hesitate. FREE LEAdERSHIP IN INdUSTRIES & COMMUNITIES 12 With features like message bank, call waiting, and caller records displayed on the computer screen, the new system is already helping Erncorp impress clients with its LOCAL CALLS FOR THREE YEARS ON A professionalism and efficiency. MINIMUM 36-MONTH CONTRACT BUSINESS LEAdERSHIP 13 ILLAWARRA INdUSTRy APPRENTICESHIP PROjECT 14 FOR EXPERT FACE-TO-FACE ADVICE CONTACT: ExPORT dOCUMENTATION 16 Accent Business Technology fINANCIAL REPORT 19 323 Keira Street Wollongong Call 1300 222 368 MEMBERSHIP LIST 40 THINGS YOU NEED TO KNOW: Offer ends 30/11/10 with a nominated connection date before 31/12/10. Credit management approvals apply. ®Registered trade mark of Telstra Corporation Limited. ABN 33 051 775 556 BOARD OF d IRECTORS Les Dion Pat Nolan d ION’S BUS SERvICES T ELSTRA Sue Baker-Finch Stuart Barnes Michael Bassingthwaighte Noel Cornish I LLAWARRA HEALTH ANd SPORTS gROUNd TRUST, P EOPLECARE BLUESCOPE STEEL MEdICAL RESEARCH WIN SPORTS & 02 INSTITUTE ENTERTAINMENT CENTRES Janine Cullen Deborah De Santis Tony Emery Dom Figliomeni j EPC - TH OWER Of ONE DeS ANTIS PUBLIC S POILCO Ty LTd - P KORT EMBLA PORT RELATIONS SHOALHAvEN REP. CORPORATION illawarrabusiness.com.au > CPA ARE A PROUd IBC MEMBER. TO BECOME A MEMBER TODAY, CALL 4229 4722 Melissa keeps the entire team on a solid financial footing. That’s a real plus for adidas. As a CPA, Melissa Claassen is a true collaborator. Working across marketing, sales and operations for adidas, Melissa ensures that all of these teams understand the financials. Plus, she formulated a strategy that increased cash flow by more than 50%. It’s the skills gained from the CPA Program that allow her to make such a valuable contribution. All of this helps Melissa keep the team focussed on Melissa ClaasseN CPa being the leader in Hong Kong. For adidas, it’s the CFO ADIDAS GROUP HONG KONG AND tAIWAN perfect combination of sport + business. To watch Melissa’s story, visit cpaaustralia.com.au/thinkpluscreate CPA163207 09/2010 CPA163207 David Fuller Mark McDonald Dianne Murray Terry Oakes-Ash I NNOvATION CAMPUS MA gUIRE TA fE NSW S OUTHERN HIgHLANdS & UNIvERSITy & MCINERNEy ILLAWARRA INSTITUTE BUSINESS CHAMBER - dEvELOPMENTS WINgECARRIBEE REP. Jessica Saad Terry Wetherall David Willcocks Mark Wilson j CI ILLAWARRA j BA URBAN PLANNINg KPM g WOLLONgONg WSM I dO AdvERTISINg CONSULTANTS & dESIgN 03 State Council. The Illawarra Region is now PRESIDENT’S represented by myself, Terry Wetherall, Janine Cullen and Mark Grimson. Additionally, Terry 2010 MESSAgE Wetherall was elected to the NSWBC Board for Over the past 11 years, the IBC has had a a second term and was also appointed Vice strong relationship with the NSW Business President of the NSWBC. Chamber (NSWBC). The NSWBC is a major As we move closer to the 2011 State Election, contributor to member services delivered annual report the IBC will focus on delivering our 10 Big by the IBC in addition to being a major Ideas to all candidates. We will seek to ensure contributor to policy on a state wide basis. that they have a clear understanding of As a team, the IBC and NSWBC have worked the needs of business in addition to what is well in the past year to ensure that all levels of needed for our region in order for it to grow government are hearing the needs of business. and prosper. This will be an ongoing program The relationship between the NSWBC and the up until the day of the election. IBC has further been strengthened this year Against the backdrop of what has been with the signing off on our new Affiliation a tough year for business, I would like to Agreement and the appointment of two thank all the staff of the IBC for stepping additional State Councillors to the NSWBC up and making it all happen for the IBC and its members. In setting the direction and supporting our staff, I would also like to thank all of our directors for their efforts and finally, I would like to thank all members for their support and engagement throughout the year which at the end of the day has made it all worthwhile. Les Dion As a team, the IBC and NSWBC have worked well in the past year to ensure Les Dion that“ all levels of government are hearing IBC PRESIDENT the needs of business...” hE YEAR, ANDREW CORPORATION > CONGRATuLATIONS TO BuSINESS OF T CEO’S MESSAgE The past year has seen the IBC deliver a strong operating performance despite a difficult economic environment for business. While the challenges for the year were many and varied it was also a period in which we created opportunities to deliver value to our membership and represent Illawarra business This annual report provides a snapshot of some at a local, regional and national level. of the IBC’s activities over the year. None of One of the key highlights of these achievements would have been possible without the support of our members, Directors 04 the past year has been the and staff at the IBC. continued growth of our membership and development The results of all these activities has seen a high level of member satisfaction expressed of our products and services in the IBC member survey conducted in March that support, connect and this year, a consolidation in member retention partner with our membership. and a stronger demand for the IBC’s range of The IBC was a key player in communicating business and professional services. to employers the value of apprenticeships I am proud of the efforts and commitment of and traineeships via the Illawarra Industry our staff and partners. I thank you for your illawarrabusiness.com.au Apprenticeship Project. ongoing commitment to the IBC as we support, After a period of uncertainty, the contract connect, partner and advocate on behalf of for the Illawarra Industry Apprenticeship you and business in general. Project was extended, which is recognition of the outcomes achieved by the IBC and will be invaluable in linking Illawarra business Greg Fisher to apprenticeships and traineeships in the coming years. Our involvement in regional activities such as RDA Illawarra, our presentation to the State of the Region conference and our release of various policy papers on infrastructure and economic development further enhanced our policy and advocacy efforts. I am proud of the efforts and “commitment of our staff and partners. I thank you for your ongoing commitment to the IBC... Greg Fisher ” ChIEF ExECuTIVE OFFICER IBC Australia day Celebrations CONNECTIONS January saw over 1100 people attend our What a year!!! Over 7000 business people annual IBC / Integral Energy Australia Day have attended Illawarra Business Chamber celebration at Flagstaff hill in Wollongong. events over the past 12 months. IBC members and their families were treated The IBC, through its events, have once again to a fantastic breakfast and entertainment provided the opportunity for members to near the breakwaters surrounding the harbour. connect with likeminded business people and grow through information and advice. The IBC provided an unparalleled range of events on behalf of members including: 05 2010 Brad Carter annual report MARkETING & COMMu nications OFFICER > BuSINESS AFTER hOuRS hOSTED BY ILLAWARRA TOYOTA > ILLAWARRA TOyOTA ANd HINO ARE A PROUd IBC MEMBER. TO BECOME A MEMBER TODAY, CALL 4229 4722 illawarrathe illawarra’s largest toyota range of new & vehicleshino new toyota vehicles new hino trucks used vehicles, trucks & buses business finance specialists 3099 ALBION PARK WOLLONGONG ILLAWARRA OPEN PH: 4256 7021 PH: 4256 7530 CNR MIALL WAY & PRINCES HWY 2 FLINDERS STREET TOYOTA & hInO 7 DAYS www.illawarratoyota.com.au 2009 Integral Energy 2009 Illawarra Business Awards Illawarra Business honour Roll Illawarra Business Community Sector Awards of the Year Southern youth & family Andrew Corporation Services (Assn Inc) The 2009 Integral Energy Illawarra Business Business Person of Wholesale Awards were a resounding success with a the Year Craig Osborne, Manufacturing & Mining sell-out celebration with 1030 attendees. RMB Lawyers david Brown gear Young Business Person of Industries The Awards recognised and celebrated the the Year Angela Saville, Workplace Safety many success stories that make up the diverse Savvy Health & fitness & OhS IMB Banking business community of the Illawarra. Barry Smith Award & financial Services dee Kramer Photography New Illawarra Business Congratulations to all those companies who Innovation Inika Pty Ltd EzyShaid Colour either won their category or were highly Sustainability Natcedar Information, commended, and particularly we would like to Communication & 06 Building & Construction congratulate Andrew Corporation as the winner Technology Barrington Homes group Andrew Corporation of the prestigious Integral Energy Illawarra Pty Ltd Tourism & hospitality Business of the Year.