June 28, 2004 Volume 124, No. 26 Bankers Association Elects Walker Bank One and Union President for 2004-2005 Planters To Disappear T. E. “Gene” Walker, chairman/CEO dent/COO, National Bank of Commerce, Two well-known American banking of The Bank of Forest, Forest, MS, has Starkville; Freddie J. Bagley, chairman, names will become casualties of mega- been elected president of the Missis- Community Bank of MS, Forest; John L. bank mergers, according to separate sippi Bankers Association “Johnny” Barrett, president/ announcements that Bank One Corp., for 2004-2005. He suc- CEO, First National Bank of Chicago, IL, and Union Planters Corp., ceeds Hugh S. Potts Jr., Oxford; Carl Chaney, CFO, Memphis, TN, names will be dropped chairman/CEO, M&F Bank, Hancock Bank, Gulfport; when they merge with J.P. Morgan Kosciusko. James R. “Bo” Collins, Chase & Co. and Regions Financial The association also elect- president of Bank of New Corp., respectively. ed as its vice president Huey Albany; Mike Jones, presi- Shareholders, regulators, and others L. Townsend, president dent/CEO, Bank of Winona; have approved the mergers, and both and CEO of Belzoni-based Jim Kelley, president/COO, mergers are expected to close on July Guaranty Bank & Trust Co., BancorpSouth, Tupelo; Ed- 1, 2004. and as its treasurer Richard die Ray, president/CEO of J. P. Morgan Chase will absorb Bank Hickson, chairman and CEO Mechanics Bank, Water Val- One Corp., creating the nation’s second of Trustmark National Bank, Jackson. ley, and Scott Wiggers, president/COO, largest banking company with over $1 Newly elected members of the MBA M&F Bank, Kosciusko Q trillion in assets. Following the merger, board include: Mark Abernathy, presi- the Chase name will be on the bank branches on a state-by-state basis Farrar Is Executive Vice President, Tatum SVP, beginning in early 2005 and on Bank Grace, Huppler VP, Town North Bank, Dallas, One credit cards immediately. The “new” Regions Financial Corp. Gary Farrar recently joined Town North Project Management Institute. will be among the nation’s 15 largest Bank in Dallas, , as executive vice MacDonald (Mac) Tatum recently banking companies with over $80 bil- president and chief information officer, joined the bank as senior vice president, lion in assets and 1400 branches across according to John C. Reap, president and Robert Grace and Donna Huppler 15 states in the South, Midwest, and and CEO. Farrar provides strategic were promoted to vice president. technology direction and oversees Tatum is manager of the wholesale Texas. the bank’s information technology mortgage lending department. He joins Stay tuned for more merger details resources. the bank with 15 years of wholesale as they are made available Q Faffar’s career includes service with lending experience, most recently Please route this issue to: accounting firm BKD, LLP; as chief with Benchmark Bank, Plano, TX. He information and operations officer for has a BBA degree from Angelo State Bank & Trust, Shreveport, University. LA, and in various roles with Burroughs Grace serves as senior project manager In This Issue... Corporation. and supervises software development in Eleventh Annual Survey He is a graduate of Louisiana Tech the information technology department. of Community Bank Executives University, Ruston, with a BS degree The 24-year IT veteran joined TNB in quantitative analysis and an MBA in 1996 as a software developer and Feature...... 3 degree in finance, and of the Graduate systems analyst. School of Banking of the South at LSU. Huppler serves in the TNB card services Charter Update...... 12 In addition, he holds the internationally division. She is manager of resolution recognized PMP (Project Management services that over sees credit card Classified...... 13 Professional) Certification from the security and disputes. She joined TNB in 1997 and holds a BS degree from the University of Q p e o p l e nounced the promotion of Norma TEXAS Wells Fargo Bank’s O’Jibway J. Maxwell to vice president and ca- Retires after 30 years Maxwell Named VP/Cashier, shier. First National of Burleson Maxwell is an 18- James “Jim” P. O’Jibway has retired year banker, having from banking after 30 years. First National Bank of Burleson an- served most of that He joined Austin County State Bank, time in the Dallas Bellville, in 1976 as vice president and area. She began her advanced to serve as president/CEO. banking career with He served as senior vice president Nations Bank in and manager after the bank was pur- Dallas. She joined chased by First State Bank of Texas, First National Bank Denton, and subsequently merged with in October 2003 as vice president, op- Wells Fargo Bank Texas. He retired from erations. Wells Fargo Bank, N.A., where he was In addition to her cashier responsibili- serving as president of the Bellville of- ties, she also manages the bank’s online fice, to pursue other interests Q

RED BOOK

SENTRY

ankers i B Established 1942 D - A Weekly Bank News Magazine (USPS 041180) Published every Monday at Dallas, Texas

Copyright 2004 Bankers Digest® BONNIE JAMISON BLACKMAN, Publisher/Editor R. GILBERT BLACKMAN, Managing Editor 9550 Forest Lane, Suite 125 Dallas, Texas 75243-5928 Phone 214/221-4544 Fax 214/221-4546 E-mail: [email protected] website: www.bankersdigest.com Subscription rate: One year $29.00, single copy $1.00 Opinions expressed by columnists and writers of bylined articles are not necessarily those of BD COUPON Bankers Digest. Editorial guidelines may be obtained upon request. Articles and photos may be submitted to above address or sent via e-mail. Periodical postage paid at Dallas, Texas POSTMASTER: Send address changes to Bank- ers Digest®, 9550 Forest Lane, Suite 125, Dallas, Texas 75243-5928.

Page  BANKERS DIGEST June 28, 2004 F E A T U R E INDUSTRY TRENDS Many bankers consider “community expanding technology to better track banking” and “customer service” to be customer needs” is very important, synonymous. However, only 5% of but fewer than half (45%) express con- Eleventh Annual Survey community banks choose “excellent” fidence in their ability to do so. of Community Bank when rating their own performance The enhanced focus on business Executives in terms of delivering what customers customers’ needs is further reflected by 74% of community bankers who say By want and need. Five in 10 (52%) rate that “expanding services for business Grant Thornton LLP their performance “very good,” and 39% customers” is important to their con- Chicago, choose “good.” www.grantthornton.com Many community bankers see tech- tinued success. nology as a solution to the quandary Other factors community bankers in regarding customer wants and needs. the survey said are important to their T h e G r a n t Three-quarters (76%) say “updating/ (continued on Page 16) T h o r n t o n Eleventh An- nual Survey of Community Bank Execu- tives depicts an industry that is successful at iden- tifying and mitigating risks associated with growth, aggressive bank and non- bank competition, security threats, and microscopic reviews of corporate governance practice. Grant Thornton’s annual survey is the FED HOME LOAN BANK#2 oldest continuous independent study of its kind in the banking industry. The survey provides a close-up look at industry trends and establishing benchmarks, which bankers have used as a strategic planning resource. When asked what bankers most widely consider to be important to their success, essentially all (93%) of the community bankers listed “retain- ing key employees” as important to continued success. Since community bankers stress high levels of customer service as a key competitive advantage over mega-banks, hiring and retaining knowledgeable, customer-friendly staff is critical. Competitive compensation and benefits packages play a large role in attracting new and retaining key staff members, according to the survey. Retirement saving options is the ben- efit most often offered by community banks-86% offered to management and 83% offered to staff employees. Community bankers no longer believe they can solely depend on traditional sources of revenue. Four in five (84%) bankers cited “developing new sources of revenue” to be the second most often factor for continued success.

June 28, 2004 BANKERS DIGEST Page  p e o p l e TEXAS and manages the accounting depart- Compass Bank Announces ment. He is a graduate of SMU with Appointments in Houston a degree in general business and has North Dallas Bank Ups an MBA degree from The University of Compass Bank has announced new Williams to EVP/CFO Texas at Dallas. personnel appointments in its wealth Michael Howell has been promoted management group within private cli- Ronald J. Williams has been promoted to senior vice president of real estate ent services in Houston. The appoint- to executive vice president and chief and commercial lending at the Las ments were made by Zack Parrish, information officer at North Dallas Colinas Banking Center. He received executive vice president, private client Bank & Trust Co., Dallas. Williams, a a BBA degree from Baylor University, services executive for Houston. The 17-year bank employee, graduated from an MBA degree from the University new wealth management bankers will Stephen F. Austin State University with of North Texas, and is a graduate of office at the River Oaks Banking Center a BBA degree in general business. He the Southwestern Graduate School of at 2001 Kirby Drive. has served as bank auditor, vice presi- Bus-iness at SMU. He is a three-year Deana S. Anderson, Vivek Mehta, dent and data processing manager, and employee. and Joel Stelling have all joined the senior vice president and chief informa- Michael Linck has been promoted bank as vice president and relationship tion officer. to assistant vice president. The six-year manager. Kirk Dixon has been promoted to se- employee oversees marketing opera- Anderson is a graduate of the Uni- nior vice president and deposit opera- tions. versity of where she received tions manager. He has served with the Gwen Pearson has been promoted a BBA degree. bank for seven years and now manages to assistant vice president of deposit corporate cash management as well as operations. She has 14 years of banking Mehta is a graduate of Sardar Patel deposit operations. Dixon is a graduate experience, six with the bank. College in India where he received a of LeTourneau University with a degree Eddie Quintero, promoted to audit bachelors degree in finance. He has in business management. officer, joined North Dallas Bank in 1985 served in banking for four years. Glenn Henry has been promoted to in the audit department. Stelling is a graduate of The Univer- senior vice president of accounting. He Carolyn Van Arsdel has been pro- sity of Texas at Austin where he received has served with the bank for five years moted to banking officer. She is supervi- a BBA degree Q

TIB-MORTGAGE

Page  BANKERS DIGEST June 28, 2004 SHESHUNOFF-BIG BALL AND CHAIN

June 28, 2004 BANKERS DIGEST Page  p e o p l e TEXAS NEW MEXICO Community Bank Taps Poer First State Clute’s Sebesta Bank of Albuquerque Ups To Lead LPO in Allen Retires After Almost 40 Yrs Five Bh Managers to AVP Community Bank, Granbury, has recently After almost 40 years of service with Bank of Albuquerque, N.A., has opened an LPO at 101 W. McDermott, First State Bank, Clute, Marjorie announced the recent promotion of Suite 121, Allen, and has named John Sebesta, who serves as vice president five branch managers to assistant vice Poer vice president and manager. and manager of customer service, bank president. Poer, a 20-year banker, will work internal auditor, and OFAC officer, has Elaine Chavez is the manager of the to attract SBA and commercial loans decided to retire. Rio Bravo branch at 1698 Rio Bravo SW. including commercial real estate loan She joined the bank on December She has over 12 years of experience in the customers in Collin County and will be 15, 1965, as a bookkeeper and later financial services industry and more than responsible for closing Small Business was promoted to proof operator, then 18 years of management experience. She Administration and real estate loans. manager of the proof department and was previously area supervisor with He has been an active volunteer in customer service. In 1987 she oversaw Dollar Financial Group. the Allen community serving on boards the conversion from data outsourcing Bret Henderson is the manager of the of civic and economic development to an in-house data processing system Los Lunas branch at 645 Main St SE. He organizations. and added information systems holds a BS degree in agricultural finance He is a graduate of McMurry responsibilites. from New Mexico State University. He University with a BBA degree in A 42-year Lake Jackson resident, she is currently president of the Valencia marketing and of the Intermediate was a founding member and former County Fair board of directors. president of the Upper Gulf Coast is the manager of Banking School at SMU Q Paul Mondragon Women Bankers Q the Cottonwood Mall branch. He holds a BA degree from the University of New Dallas Bank Founder and Businessman Hurley Dies at Age 88 Mexico and has 10 years of banking experience. as chairman of the board of directors for William Noble Hurley died June 4 in Dina Moore is the manager of the Dallas. He was born March 29, 1916, in 24 years until the bank was sold in 1999 Belen branch at 634 Becker Avenue. Sulphur Springs and moved to Dallas in to BOK Financial Corp., Tulsa. She is an active member of the Valencia 1935 to attend business college. Hurley entered the brick and tile County Chamber of Commerce. In 1957, Hurley helped establish business in 1939 and founded Noble Miguel (Mike) Tercero is the manager East Dallas Bank and Trust Company Hurley & Company in 1948. As owner of of the East Central branch at 4901 and served as a director. Building on the company for 32 years, he supplied Central NE. He has more than 10 years that experience, he cofounded Swiss bricks for many projects that now form of banking experience. He is a member Avenue Bank in Dallas in 1974, serving the Dallas skyline Q of the Hispano Chamber of Commerce and is actively involved in teaching financial literacy classes within the Spanish speaking community Q

Burttram Promoted to AVP, Century Bank in Santa Fe FINANCIAL NETWORK Century Bank, FSB, Santa Fe, has an- nounced that J. Harmon Burttram, assistant credit administrator, has been promoted to assistant vice president. Burttram formerly served 12 years with Bank of Santa Fe. He is a graduate of NMSU in Las Cruces. Burttram is active in the Harley-Da- vidson Club Q Positions Available or Equipment to Sell? Send your ad to bankersdigest@ bankersdigest.com

Page  BANKERS DIGEST June 28, 2004 ABA - RETAIL

June 28, 2004 BANKERS DIGEST Page  p e o p l e LOUISIANA ARKANSAS Quinlan and Dyer Promoted to Executive VP, Arkansas Bankers Assoc First National Banker’s Bank in Baton Rouge Announces New Directors First National Banker’s Bank, Baton the Mississippi School of Banking at The Arkansas Bankers Association has Rouge, has announced the promotion the University of Mississippi. announced new members of its board of Joseph F. Quinlan III to executive Dyer began her banking career with of directors. vice president and chief operations Bank of Lafayette in 1976. She joined The new board members include: officer and Carolyn Dyer to executive Progressive National Bank in Rayne in Nathan Gairhan Jr., regional president, vice president and CFO. 1983 as vice president and cashier, and First Western Bank, Rogers; Robert F. Quinlan entered banking in 2000 after later served from 1984 to 1988 as senior Birch Jr., president, Twin City Bank, 10 years of service in the US Marine vice president and cashier. She joined North Little Rock; Bill Elliott Jr., senior Corps. He joined the Mississippi Na- First National in 1988 in the operations vice president, Bank of Harrisburg; John tional Banker’s Bank, Jackson, in 2000 division and was named senior vice P. Garrison, president/CEO, Pine Bluff as vice president of business develop- president and cashier in 1994. National Bank; Dick McLelland, chair- ment. He served in that position until Dyer is a graduate of Southwestern man/CEO, Bank of Rogers; Joe Miles, 2003 when he joined First National as Louisiana University in Lafayette and executive vice president, First National a senior vice president. the School for Bank Administration at Bank & Trust Co., Mountain Home; Quinlan is a graduate of LSU and of the University of WI at Madison Rene Julian, vice president, Arkansas Q Bankers’ Bank, Little Rock; Larry Mash- Regions Taps Pope Pres, Hibernia Promotes Corley, burn, vice chairman and president, First National Bank, De Queen; Tandy Butler Chm/Group Presi- Toups, Hires Stelly as VP Menefee, president/CEO, Timberland Bill Pope has been named president of Hibernia National Bank, New Orleans, Bank, El Dorado; Frank Oldham, chair- Regions Bank New Orleans, and Buddy announced that Lori Corley and Karen man/CEO, American State Bank, Jones- Butler has been named chairman of Toups have been promoted to vice boro; Charles S. Penick, president, Regions Bank New Orleans and group president and that Gregory Stelly has Petit Jean State Bank, Morrilton, and president. Both executives are located been hired as vice president Q Larry Olson, executive vice president, in New Orleans Q Bank of Fayetteville, N.A. Q Reese Is VP, Controller, Valdary Promoted to VP, Liberty Bank, New Orleans Whitney National Bank OKLAHOMA Liberty Bank & Trust, New Orleans, an- Max Valdary has been promoted to BancFirst Ups McInnis and nounced that Roger Reese has been vice president at Whitney National named vice president and controller. Bank, New Orleans. With Whitney Metcalf in Tulsa Region Prior to joining Liberty, he served 26 since 1992, he serves as senior credit BancFirst, Oklahoma City, has an- years in government and private busi- reviewer for Western Region group nounced the promotion of Tami Mc- ness. He served most recently as CFO loans. He is also responsible for ACH Innis to vice president and retail of a public school district. and credit card reviews. sales manager for the Tulsa region. Reese earned an MBA degree in ac- He earned a BA degree from Dillard McInnis, who has served three years counting from University of University in New Orleans Q as manager of the 71st Street and Yale Avenue branch, will manage the retail sales functions in Tulsa, Jenks, and Glenpool. Andrea Metcalf has been promoted to banking officer and assistant branch manager of the 71st St. and Yale Avenue branch. She is a 10-year BancFirst em- ABC COIN ployee Q Oklahoma National Taps Fritz VP in Owasso Division Oklahoma National Bank and Trust Co., Tulsa, has hired Tony Fritz as vice president in the Owasso division. He is a 20-year banker Q Page  BANKERS DIGEST June 28, 2004