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Welcome to City Map and Public Be Prepared for Useful Information Toyonaka City Transportation Accidents and for Foreign Citizens Emergencies Toyonaka Your Life in In Case of Illness Pregnancy, International Center Toyonaka Child-rearing, Education Procedures Related List of Facilities Information & to Your Daily Life Consultation Services in Different Languages E n g l i s h Contents ■ Welcome to Toyonaka City ······························· P.1 ■ City Map and Public Transportation ······················ P.2 Hankyu Railway, Kita-Osaka Kyuko Railway (Osaka Municipal Transportation Bureau), Monorail, Airport Limousine 1 Be Prepared for Accidents and Emergencies ····················· P.3 □1 -1 Disaster Prevention (1) Earthquake (2) Typhoon (3) Flood (4) In Case of Disaster and Collecting Information (5) Alert-level Warning System in Case of Disasters □1 -2 Emergency Calls (1)Police (2)Fire/Sudden Illness/Accidents 2 Useful Information for Foreign Citizens ················· P.10 □2 -1 Japanese Classes within Toyonaka City □2 -2 Consultation Services in Different Languages (1) Toyonaka City Hall (2) Toyonaka International Center (3) Other Consultation Services in Different Languages □2 -3 Toyonaka International Center (1) Consultation Service for Foreign Residents (2) Japanese Classes (3) Newsletter (4) Projects at the International Center (5) Fureai Koryu Salon □2 -4 How to get Information for Foreign Residents (1) Koho Toyonaka (2) Newsletter for Foreigners: “Toyonaka City Monthly Information” (3) Toyonaka City Mail: Information Delivery Service in English (4) Multilingual Websites for Foreign Residents 3 When you move into Toyonaka City ······················ P.17 □3 -1 Administrative Procedures (1) Procedures regarding Basic Resident Registration (2) Copy of Resident Record (3)Individual Number Card / Basic Resident Registration Card (Jumin-kihon-daicho card) (4) Renewal of Special Permanent Resident Certificate/Resident Card (5) Reissue of Special Permanent Resident Certificate /Resident Card (6)Other Procedures (7) Registering a Seal/Seal Certificate (8) Children (9) Medical Insurance (10) Pension Systems (11) Tax (12) Water - Including Sewage □3 -2 Other Helpful Information for Your Daily Life (1) Electricity (2) Gas (3) Waste (4) Telephone (5) Post Offices (6) Delivery (7) Bank Account (8) Internet (9) Troubles about Purchase Agreements (10) Neighbors □3 -3 Check Sheet When You Move Out 4 In Case of Illness ~Medical Systems in Japan~ ········ P.27 □4 -1 Difference between a Hospital and a Clinic □4 -2 Medical Insurance Plans (1) Kinds (2) Patient’s Share of the Medical Expenses (3) Child Medical Expense Subsidy (4) Expenses Not Covered by Medical Insurance (5) Subsidy Systems for Medical Expenses (6) Assistance to High Cost Medical Care Benefit (7) Refund for Medical Expenses Abroad □4 -3 Illness and Injury at Night and during Holidays (1) Emergency Hospitals in Toyonaka (2) Hospitals that Provide Medical Interpreter (3) Multilingual Medical Information Services □4 -4 National Health Insurance (1) Eligibility (2) Insurance Premiums (3) Procedures for Enrollment and Loss of Qualification □4 -5 Long-term Care Insurance System, Welfare for Senior Citizens, Welfare for People with Disability (1) Long-term Care Insurance System (2) Welfare Services for Senior Citizens (3) Welfare Services for People with Disability 5 Pregnancy, Child-rearing, Education ···················· P.37 □5 -1 Maternal and Child Health Handbook, Checkups, Consultation, etc. □5 -2 After Childbirth (1) Birth Registration (2) Health Insurance Plan (3) Childbirth and Child-rearing Assistance (4) Infant Medical Certificate (5) Child Allowance (6) Infant Checkups and Consultation Services □5 -3 Routine Immunization □5 -4 Consultation and Support Counters for Child-rearing (In Japanese) □5 -5 Nursery Schools, Kindergartens and Certified Kodomo-en (1) Category and Summary (2) Subsidy Systems for Kindergarteners □5 -6 Elementary and Junior High School (1) Education System (2) Enrollment and Transfer from Out of City (3) School Expense Subsidies (4) Supportive Programs for Returnee and Foreign Students (5) School Education System (6) Hokago Kodomo Club (afterschool childcare) (7) Changing School (8) Multilingual Information (9) Support System for Going to High School 6 Daily Life and Housing ································ P.48 □6 -1 Housing (1) Public Housing (2) Private Housing (3) Other Information □6 -2 When You Look for Work (1) Osaka Employment Service Center for Foreigners (2) Organizations Related to Work (3) Others □6 -3 Driving a Car (1) International Driver’s License (2) Switching an Overseas Driver’s License to a Japanese License (3) Japanese Translation of the Original Foreign Driver’s License (Charged) □6 -4 When Receiving a Health Checkup (1) Citizen’s Health Checkup (2) Health Consultation □6 -5 In Case of Economic and Other Difficulties (1) District Welfare/Child Commissioner (2) Social Welfare Council (3) Public Assistance □6 -6 Marriage/Divorce (1) When You Marry (2) When You Divorce □6 -7 When a Family Member Has Passed Away 7 List of Facilities(Disaster Evacuation Centers) ········· P.56 ■ Information and Consultation Services in Different Languages ················································ Back Cover Welcome to Toyonaka City ようこそ豊中市へ With the geographical benefit of being situated near the Osaka metropolis, Toyonaka City has long been developed as a high-quality residential town. It is also a place with easy access, where highways and railways cross, and borders the Osaka International Airport. Universities and other educational facilities are also located here. To encourage the establishment of a multi-cultural society, Toyonaka City is working on protecting the human rights of foreign citizens and supporting their daily lives, based on the Toyonaka City Multicultural Symbiosis Plan issued in 2014. Area 36.6 km2 Population 400,329 (As of October 1st, 2019) Male 189,108, Female 211,221 Households 176,976 Sister City San Mateo City (California, USA) Since 1963 Brother City Okinawa City Since 1974 City Tree Fragrant orange-colored olive Rose City Flower Rose About This Guidebook(このガイドブックの使い方) In this single guidebook we collected helpful information for a foreign citizen to lead a comfortable life in Toyonaka City. Please keep it handy and check it whenever you have a question or a problem. This guidebook introduces not only the city services and the applications to be made at the City Hall, but also useful information for your daily life, such as multi-lingual consulting services and websites. 1 City Map and Public Transportation (市内地図と公共交通機関) Minoh City ● City Office Chuo Kanjo ■ Branch (Central Loop) ▲ Waterworks Bureau Shinsenri Branch ■ Senri Chuo Shoji Shibahara Ikeda City Handai-mae Monorail http://www.osaka Osaka -monorail.co.jp (English, International Hotarugaike Momoyamadai Chinese, Korean) Airport Toyonaka ▲ Waterworks ★ Toyonaka Bureau International Suita City Center ● Toyonaka Okamachi City Hall Osaka Airport Limousine http:// www.okkbus.co.jp Ryokuchi (English , Chinese, Koen Korean ) Sone Hattori -tenjin Kita-Osaka Kyuko Line http://www.kita-kyu.co.jp/ (English, Chinese, Korean) Osaka Metro Amagasaki City https://www.osakametro.co.jp/ (English, Chinese, Korean) Shonai Uchi Kanjo Hankyu (Inner Loop) Takarazuka Line ■ Shonai (Hankyu Railway) Branch http://www.hankyu.co.jp (English, Chinese, Korean) Kuko Line Route 176 Osaka City 2 □1 Be Prepared for Accidents and Emergencies(緊急時の対応について) □1 -1 Disaster Prevention(日本の自然災害) □1 -1-(1) Earthquake(地震) We have many earthquakes in Japan.It is important to be prepared for them. If an earthquake occurs, try to get accurate information on TV, radio, etc. Be careful not to be influenced by groundless rumors. Preparedness 3) Get a survival kit ready to enable 1) To prevent cabinets or you to take it out anytime. bookshelves from falling down, secure them to walls Flashlight, drinking water, foodstuffs with L-shaped brackets. (for three days), first-aid supplies, radio, 2) Be aware of municipal clothes, cash, copy of health insurance card, etc. designated evacuation r centers. (See pp.56-66) If you feel an earthquake・・・ (地震がおきたら・・・) 1) Take shelter under 2) Calmly put out all fires. 3) Open a window or a door a table or the like. to secure an exit. ・Turn off the gas main. ・Extinguish flames. The doors might be distorted ・If you can’t, evacuate as soon ・ Protect your head. due to the earthquake and Do not rush outside. as possible. might not open. 4) Evacuate Listen to the 5) 6) Evacuate on foot with 7) Be careful of calmly. television or radio for a minimal amount of aftershocks, accurate information. personal belongings. tsunami, and (See pp.5-6) landslides . Avoid narrow streets and do not go near walls and riverbanks. 3 □1 Be Prepared for Accidents and Emergencies(緊急時の対応について) □1 -1-(2) Typhoon(台風) July to October is typhoon season in Japan. Typhoon If a typhoon approaches, pay attention to the weather forecast and typhoon tracking reports. Try to stay inside, if possible. Let’s prepare for typhoons 1) Pay attention to the weather forecast on television or radio. 2) Be sure to close your shutters. 3) Be sure to remove or secure any items outside your house such as potted plants or laundry poles which may be blown down. 4) Be prepared for a blackout. A flashlight, a portable radio, etc. should be kept. (Water supply might be cut off in a high building.) 5) For the evacuation, have emergency supplies ready. Be aware of municipal designated evacuation centers. (See pp.56-66) □1