Table of Contents
Foreword...... xii
Preface...... xiii
Chapter 1 Always-On Enterprise Information Systems: The Concept, Attributes, and Implementation Drivers...... 1 Nijaz Bajgoric, University of Sarajevo, Bosnia and Herzegovina
Chapter 2 The Always-On Business Model and Competitive Advantage...... 23 Jorge A. Romero, Towson University, USA
Chapter 3 Always on Guard: How a Corporate Immune System Can Engage Full- Spectrum Risks – A Conceptual Framework to Re-Engineer Organizational Capability and Culture...... 41 Milyan (Mils) Hills, University of Northampton, UK
Chapter 4 Business Continuity and Information Systems: A Systematic Literature . Review...... 60 L. Turulja, University of Sarajevo, Bosnia and Herzegovina N. Bajgoric, University of Sarajevo, Bosnia and Herzegovina
Chapter 5 Always-On Sport Content Multimedia Delivery Over Internet in Croatia...... 88 Ivan Kovačević, Hrvatski Telekom d.d., Croatia Mirjana Pejić Bach, University of Zagreb, Croatia Božidar Jaković, University of Zagreb, Croatia
Chapter 6 The Risk Management Profession in Australia: Business Continuity Plan Practices...... 112 Adela McMurray, RMIT University, Australia Jean Cross, University of New South Wales, Australia Carlo Caponecchia, University of New South Wales, Australia
Chapter 7 Enterprise Risk Management Software: User Requirements...... 130 Dražena Gašpar, University of Mostar, Bosnia and Herzegovina Mirela Mabić, University of Mostar, Bosnia and Herzegovina
Chapter 8 Two Approaches in Assessing Business Continuity Management Attitudes in the Organizational Context...... 159 M. Spremic, University of Zagreb, Croatia L. Turulja, University of Sarajevo, Bosnia and Herzegovina N. Bajgoric, University of Sarajevo, Bosnia and Herzegovina
Chapter 9 The Role of Information System Monitoring in Improving System Availability...... 184 Semir Ibrahimović, Bosna Bank International d.d. Sarajevo, Bosnia and Herzegovina Nijaz Bajgoric, University of Sarajevo, Bosnia and Herzegovina
Chapter 10 Always-On Enterprise Information Systems With Service-Oriented Architecture and Load Balancing...... 208 Serdal Bayram, Siemens, Turkey
Compilation of References...... 231
Index...... 256