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october 2013 october

www.gruppoiren.it QUALITY SERVICES

Iren Acqua Gas manages integrated water services and, Iren has a high level of technological know-how, which, Iren is one of the largest and most dynamic multiutility in the Province of , the distribution of natural gas; combined with its vocation for reliability, innovation and and companies on the Italian scene and operates in the sectors Iren Ambiente manages waste treatment systems and local roots, enable it to ensure high-quality services and to of electricity, thermal energy for district heating and gas, thermal energy production plants for district heating in the meet the needs of customers and the general public. and in the management of integrated water services, region of ; environmental services and technological services. Iren Emilia supervises the distribution of natural gas, the The Iren Group respects Corporate Social Responsibility, va- environmental hygiene and the operational management lues its human resources and monitors the ethical aspects It is the first operator in in the district heating sector for of the integrated water cycle, the electricity and district of its actions, also from an environmental standpoint. the volume heated, third in the water services sector for the heating networks in Emilia; number of cubic metres managed and in the environmental Iren Energia is active in the production and distribution of In its daily business, Iren also pursues important goals such services sector for the quantity of waste treated, fifth in the electricity, the production and distribution of thermal energy as sustainable development and environmental protection, gas sector for the amount of gas sold to end customers and for district heating and the provision of technological services; the rational use of energy, continuous improvement and fifth in the electricity sector for the amount of electricity sold. Iren Mercato is responsible for the trading and sale of efficiency in the services provided, thus contributing to the electricity and gas, and the marketing of district heating. development of the areas in which it operates. The Iren Group is made up of the industrial holding company Iren S.p.A. and five fully controlled business companies operating in their specific sectors both directly and through companies that they control or in which they hold a share.

Registered office office Genoa office office Piacenza office Via Nubi di Magellano, 30 C.so Svizzera, 95 Via SS.Giacomo e Filippo, 7 Strada S. Margherita, 6/A Strada Borgoforte, 22 42123 - Italy 10143 Torino - Italy 16122 Genova - Italy 43123 Parma - Italy 29122 Piacenza - Italy Tel. +39 0522 2971 Tel. +39 011 5549111 Tel. +39 010 558115 Tel. +39 0521 2481 Tel. +39 0523 5491 Fax +39 0522 797300 Fax +39 011 0703598 Fax +39 010 5586348 Fax +39 0521 248262 Fax +39 0523 615297 october 2013 october

www.gruppoiren.it QUALITY SERVICES

Iren Acqua Gas manages integrated water services and, Iren has a high level of technological know-how, which, Iren is one of the largest and most dynamic multiutility in the Province of Genoa, the distribution of natural gas; combined with its vocation for reliability, innovation and and companies on the Italian scene and operates in the sectors Iren Ambiente manages waste treatment systems and local roots, enable it to ensure high-quality services and to of electricity, thermal energy for district heating and gas, thermal energy production plants for district heating in the meet the needs of customers and the general public. and in the management of integrated water services, region of Emilia; environmental services and technological services. Iren Emilia supervises the distribution of natural gas, the The Iren Group respects Corporate Social Responsibility, va- environmental hygiene and the operational management lues its human resources and monitors the ethical aspects It is the first operator in Italy in the district heating sector for of the integrated water cycle, the electricity and district of its actions, also from an environmental standpoint. the volume heated, third in the water services sector for the heating networks in Emilia; number of cubic metres managed and in the environmental Iren Energia is active in the production and distribution of In its daily business, Iren also pursues important goals such services sector for the quantity of waste treated, fifth in the electricity, the production and distribution of thermal energy as sustainable development and environmental protection, gas sector for the amount of gas sold to end customers and for district heating and the provision of technological services; the rational use of energy, continuous improvement and fifth in the electricity sector for the amount of electricity sold. Iren Mercato is responsible for the trading and sale of efficiency in the services provided, thus contributing to the electricity and gas, and the marketing of district heating. development of the areas in which it operates. The Iren Group is made up of the industrial holding company Iren S.p.A. and five fully controlled business companies operating in their specific sectors both directly and through companies that they control or in which they hold a share.

Registered office Turin office Genoa office Parma office Piacenza office Via Nubi di Magellano, 30 C.so Svizzera, 95 Via SS.Giacomo e Filippo, 7 Strada S. Margherita, 6/A Strada Borgoforte, 22 42123 Reggio Emilia - Italy 10143 Torino - Italy 16122 Genova - Italy 43123 Parma - Italy 29122 Piacenza - Italy Tel. +39 0522 2971 Tel. +39 011 5549111 Tel. +39 010 558115 Tel. +39 0521 2481 Tel. +39 0523 5491 Fax +39 0522 797300 Fax +39 011 0703598 Fax +39 010 5586348 Fax +39 0521 248262 Fax +39 0523 615297 october 2013 october

www.gruppoiren.it QUALITY SERVICES

Iren Acqua Gas manages integrated water services and, Iren has a high level of technological know-how, which, Iren is one of the largest and most dynamic multiutility in the Province of Genoa, the distribution of natural gas; combined with its vocation for reliability, innovation and companies on the Italian scene and operates in the sectors Iren Ambiente manages waste treatment systems and local roots, enable it to ensure high-quality services and to of electricity, thermal energy for district heating and gas, thermal energy production plants for district heating in the meet the needs of customers and the general public. and in the management of integrated water services, region of Emilia; environmental services and technological services. Iren Emilia supervises the distribution of natural gas, the The Iren Group respects Corporate Social Responsibility, va- environmental hygiene and the operational management lues its human resources and monitors the ethical aspects It is the first operator in Italy in the district heating sector for of the integrated water cycle, the electricity and district of its actions, also from an environmental standpoint. the volume heated, third in the water services sector for the heating networks in Emilia; number of cubic metres managed and in the environmental Iren Energia is active in the production and distribution of In its daily business, Iren also pursues important goals such services sector for the quantity of waste treated, fifth in the electricity, the production and distribution of thermal energy as sustainable development and environmental protection, gas sector for the amount of gas sold to end customers and for district heating and the provision of technological services; the rational use of energy, continuous improvement and fifth in the electricity sector for the amount of electricity sold. Iren Mercato is responsible for the trading and sale of efficiency in the services provided, thus contributing to the electricity and gas, and the marketing of district heating. development of the areas in which it operates. The Iren Group is made up of the industrial holding company Iren S.p.A. and five fully controlled business companies operating in their specific sectors both directly and through companies that they control or in which they hold a share.

Registered office Turin office Genoa office Parma office Piacenza office Via Nubi di Magellano, 30 C.so Svizzera, 95 Via SS.Giacomo e Filippo, 7 Strada S. Margherita, 6/A Strada Borgoforte, 22 42123 Reggio Emilia - Italy 10143 Torino - Italy 16122 Genova - Italy 43123 Parma - Italy 29122 Piacenza - Italy Tel. +39 0522 2971 Tel. +39 011 5549111 Tel. +39 010 558115 Tel. +39 0521 2481 Tel. +39 0523 5491 Fax +39 0522 797300 Fax +39 011 0703598 Fax +39 010 5586348 Fax +39 0521 248262 Fax +39 0523 615297 october 2013 october

www.gruppoiren.it QUALITY SERVICES

Iren Acqua Gas manages integrated water services and, Iren has a high level of technological know-how, which, Iren is one of the largest and most dynamic multiutility in the Province of Genoa, the distribution of natural gas; combined with its vocation for reliability, innovation and and companies on the Italian scene and operates in the sectors Iren Ambiente manages waste treatment systems and local roots, enable it to ensure high-quality services and to of electricity, thermal energy for district heating and gas, thermal energy production plants for district heating in the meet the needs of customers and the general public. and in the management of integrated water services, region of Emilia; environmental services and technological services. Iren Emilia supervises the distribution of natural gas, the The Iren Group respects Corporate Social Responsibility, va- environmental hygiene and the operational management lues its human resources and monitors the ethical aspects It is the first operator in Italy in the district heating sector for of the integrated water cycle, the electricity and district of its actions, also from an environmental standpoint. the volume heated, third in the water services sector for the heating networks in Emilia; number of cubic metres managed and in the environmental Iren Energia is active in the production and distribution of In its daily business, Iren also pursues important goals such services sector for the quantity of waste treated, fifth in the electricity, the production and distribution of thermal energy as sustainable development and environmental protection, gas sector for the amount of gas sold to end customers and for district heating and the provision of technological services; the rational use of energy, continuous improvement and fifth in the electricity sector for the amount of electricity sold. Iren Mercato is responsible for the trading and sale of efficiency in the services provided, thus contributing to the electricity and gas, and the marketing of district heating. development of the areas in which it operates. The Iren Group is made up of the industrial holding company Iren S.p.A. and five fully controlled business companies operating in their specific sectors both directly and through companies that they control or in which they hold a share.

Registered office Turin office Genoa office Parma office Piacenza office Via Nubi di Magellano, 30 C.so Svizzera, 95 Via SS.Giacomo e Filippo, 7 Strada S. Margherita, 6/A Strada Borgoforte, 22 42123 Reggio Emilia - Italy 10143 Torino - Italy 16122 Genova - Italy 43123 Parma - Italy 29122 Piacenza - Italy Tel. +39 0522 2971 Tel. +39 011 5549111 Tel. +39 010 558115 Tel. +39 0521 2481 Tel. +39 0523 5491 Fax +39 0522 797300 Fax +39 011 0703598 Fax +39 010 5586348 Fax +39 0521 248262 Fax +39 0523 615297 Iren Energia Iren Mercato Iren Acqua Gas Iren Energia is active in the production and distribution of Iren Emilia electricity, the production and distribution of thermal energy Iren Ambiente for district heating and the provision of technological services. Iren Mercato handles the trading and sale Iren Emilia supervises the distribution of natural gas, Iren Acqua Gas manages the integrated of electricity and gas, and the marketing In addition to its production and di- Its thermoelectric power plants are In Turin, it manages the 96,000 lights Iren Ambiente manages the waste treatment plants environmental hygiene and the operational management water service and, in the Province of Genoa, of district heating. stribution activities, due to its experti- situated in Moncalieri, Turin (Torino of the public lighting system, the 670 the distribution of natural gas. se in the technological service sector, Nord), Turbigo, Genoa (Sampierdare- sets of traffic lights and the heating, and thermal energy production plants for district of the integrated water cycle, electricity and district Iren Mercato coordinates the ener- The electricity is supplied by the pro- Through the company CAE in which it Iren Energia is also active in facility na), Parma (via Lazio) and Reggio electricity and special systems of the heating in Emilia. heating networks in Emilia. Iren Acqua Gas manages the natural maintains, upgrades, measures and capture, conveyance and conditio- gy carrier supply, intermediation and duction of Iren Energia’s hydroelectric holds a share, Iren Mercato also builds management, energy planning and Emilia (Polo Energetico): they have 800 buildings belonging to the Town gas distribution service in the Genoa develops the networks. ning of water for drinking, and the marketing policies on behalf of the power and cogeneration plants. and manages heating and air conditio- consultancy. an installed capacity of 2,500 MW of Council of Turin. On behalf of the Group, Iren Ambiente tons per year, capable of providing Tecnoborgo, produces about 65 GWh On behalf of the Group, Iren Emilia co- In the water services sector, Iren Emi- In Piacenza, it manages and maintains area and, on behalf of the Group, co- The experience of Genova Reti Gas collection, treatment and purifica- Group. ning plants. electrical power and 950 MW of ther- coordinates the activities carried out electricity and thermal energy for of electricity per year. ordinates the activities carried out in lia captures, conveys and conditions eleven cemetery systems. ordinates the activities involved in and the use of technologies by the tion of wastewater. Iren Mercato has 1,200,000 customers Its hydroelectric power plants are si- mal power in cogeneration for use in Iride Servizi has acquired a considera- in the environmental sector and uses district heating purposes; the sector of natural gas distribution drinking water and collects, treats the management of the integrated Saster Pipe division enable Iren Ac- In the areas of Genoa, Parma and in the gas sector and 700,000 custo- Iren Mercato holds a large share in the tuated in the Provinces of Turin (Valle district heating. ble degree of expertise in the field of its own waste treatment and disposal • two biogas capture systems; Iren Ambiente has recently constructed and, through companies operating lo- and purifies wastewater by means Iren Emilia is also active in the field of water services. qua Gas to reduce their mean pipe Reggio Emilia, Iren Acqua Gas serves mers in the electricity sector. District company OLT Offshore LNG, which has Orco, Val di Susa, San Mauro and Mon- monument and artistic lighting. plants or those of companies in which • a landfill with a waste disposal capa- the Integrated Environment Centre of cally, provides operational manage- of an integrated water system that information technology and network Due to its consolidated position in maintenance times. over 2,400,000 customers. heating is provided to no fewer than constructed a liquid natural gas regasi- calieri), and Avellino (Tuscia- Through the company AEM Distribu- The company coordinates the mana- it holds a share. of 175,000 tons per year; Parma, the new industrial site for the ment of waste collection and network extends for about 12,000 kilometres. infrastructures. the natural gas distribution sector, 700,000 people. fication plant off the coast of Tuscany, no) and have an overall installed ca- zione, Iren Energia distributes elec- gement of public lighting in Parma. • eleven treatment plants (chemico- treatment and disposal of the waste facilities in the region of Emilia. The service is provided in 110 of the Iren Acqua Gas distributes natural Through its shares of local distribu- With its network of over 14,000 kilo- which has a production capacity of pacity of 600 MW. tricity in Turin and Parma, managing Every year, Iren Ambiente manages physical, preliminary reconditioning produced in the province. 141 municipalities in the provinces of gas in the city of Genoa and about tion companies, Iren Acqua Gas also metres of water supply pipes, 8,000 Iren Mercato sells 2 billion cubic me- 3.75 billion cubic metres a year. a total of about 7,500 kilometres of Iren Energia also operates in the sector over 1 billion tons of waste, treated in and storage centres) with a total ca- In the provinces of Parma, Piacenza Parma, Piacenza and Reggio Emilia. twenty municipalities in the hinter- manages the gas distribution servi- kilometres of sewage pipes and 813 tres of gas per year, 15,000 GWh of medium and low-voltage power lines. of telecommunications, offering bro- integrated engineering systems. pacity of 900,000 tons; Through the company Iren Rinnovabili, and Reggio Emilia, Iren Emilia di - land, serving about 350,000 custo- ce in other . treatment plants, Iren Acqua Gas is electricity and 3,000 GWh of thermal ad-band connection services in the • a selection and treatment plant. Iren Ambiente operates in the field stributes natural gas in over 70 muni- In the environmental sector, Iren Emi- mers, through the company Genova now one of the largest operators in energy for district heating. Iren Energia’s cogeneration plant with Turin area. Iren Ambiente has: of alternative energy sources, such as cipalities and manages over 5,700 ki- lia provides urban and special waste Reti Gas. In the Genoa district, through the the sector in Italy. its supplementary and back-up boi- • two waste to energy plants with a The waste to energy plant of Piacenza, biomass, wind, geothermal, solar and lometres of medium and low pressure collection and disposal services to Iren Mercato can be contacted in se- companies Mediterranea delle Ac- It operates across the country throu - ler plants provides heat to the district waste disposal capacity of 250,000 managed by the controlled company photovoltaic energy. gas distribution pipelines. more than 1,200,000 inhabitants. veral different ways: through a wide- With over 1,700 kilometres of under- que, Idrotigullio and Amter, Iren gh a network of local water compa- heating networks of Turin and Emilia, In the Province of Reggio Emilia, the spread network of offices in the area ground medium and low-pressure Acqua Gas manages the entire in- nies in which it holds shares. which serve a total volume of 80 mil- company also distributes LPG. Iren Emilia provides the road cleaning served, a highly qualified contact cen- pipes, Iren Acqua Gas also designs, tegrated water cycle, handling the lion cubic metres. service and special services, such as tre and a web site divided into areas Iren Acqua Gas holds a significant Iren Emilia manages the district hea- snow removal, disinfection and disin- according to the type of customers. share of SAP, Società Acque Potabili, The company Iride Servizi supervises ting networks in the of Parma, festation. which is listed on the Stock Exchange. the activities carried out in the field of Piacenza and Reggio Emilia, which technological services for public au- serve a total volume of 20 million cu- In Parma, Iren Emilia provides the pu- thorities and facility management. bic metres. blic lighting service, which consists of 34,000 lights and manages the traf- fic lights. Iren Energia Iren Mercato Iren Acqua Gas Iren Energia is active in the production and distribution of Iren Emilia electricity, the production and distribution of thermal energy Iren Ambiente for district heating and the provision of technological services. Iren Mercato handles the trading and sale Iren Emilia supervises the distribution of natural gas, Iren Acqua Gas manages the integrated of electricity and gas, and the marketing In addition to its production and di- Its thermoelectric power plants are In Turin, it manages the 96,000 lights Iren Ambiente manages the waste treatment plants environmental hygiene and the operational management water service and, in the Province of Genoa, of district heating. stribution activities, due to its experti- situated in Moncalieri, Turin (Torino of the public lighting system, the 670 the distribution of natural gas. se in the technological service sector, Nord), Turbigo, Genoa (Sampierdare- sets of traffic lights and the heating, and thermal energy production plants for district of the integrated water cycle, electricity and district Iren Mercato coordinates the ener- The electricity is supplied by the pro- Through the company CAE in which it Iren Energia is also active in facility na), Parma (via Lazio) and Reggio electricity and special systems of the heating in Emilia. heating networks in Emilia. Iren Acqua Gas manages the natural maintains, upgrades, measures and capture, conveyance and conditio- gy carrier supply, intermediation and duction of Iren Energia’s hydroelectric holds a share, Iren Mercato also builds management, energy planning and Emilia (Polo Energetico): they have 800 buildings belonging to the Town gas distribution service in the Genoa develops the networks. ning of water for drinking, and the marketing policies on behalf of the power and cogeneration plants. and manages heating and air conditio- consultancy. an installed capacity of 2,500 MW of Council of Turin. On behalf of the Group, Iren Ambiente tons per year, capable of providing Tecnoborgo, produces about 65 GWh On behalf of the Group, Iren Emilia co- In the water services sector, Iren Emi- In Piacenza, it manages and maintains area and, on behalf of the Group, co- The experience of Genova Reti Gas collection, treatment and purifica- Group. ning plants. electrical power and 950 MW of ther- coordinates the activities carried out electricity and thermal energy for of electricity per year. ordinates the activities carried out in lia captures, conveys and conditions eleven cemetery systems. ordinates the activities involved in and the use of technologies by the tion of wastewater. Iren Mercato has 1,200,000 customers Its hydroelectric power plants are si- mal power in cogeneration for use in Iride Servizi has acquired a considera- in the environmental sector and uses district heating purposes; the sector of natural gas distribution drinking water and collects, treats the management of the integrated Saster Pipe division enable Iren Ac- In the areas of Genoa, Parma and in the gas sector and 700,000 custo- Iren Mercato holds a large share in the tuated in the Provinces of Turin (Valle district heating. ble degree of expertise in the field of its own waste treatment and disposal • two biogas capture systems; Iren Ambiente has recently constructed and, through companies operating lo- and purifies wastewater by means Iren Emilia is also active in the field of water services. qua Gas to reduce their mean pipe Reggio Emilia, Iren Acqua Gas serves mers in the electricity sector. District company OLT Offshore LNG, which has Orco, Val di Susa, San Mauro and Mon- monument and artistic lighting. plants or those of companies in which • a landfill with a waste disposal capa- the Integrated Environment Centre of cally, provides operational manage- of an integrated water system that information technology and network Due to its consolidated position in maintenance times. over 2,400,000 customers. heating is provided to no fewer than constructed a liquid natural gas regasi- calieri), Salerno and Avellino (Tuscia- Through the company AEM Distribu- The company coordinates the mana- it holds a share. city of 175,000 tons per year; Parma, the new industrial site for the ment of waste collection and network extends for about 12,000 kilometres. infrastructures. the natural gas distribution sector, 700,000 people. fication plant off the coast of Tuscany, no) and have an overall installed ca- zione, Iren Energia distributes elec- gement of public lighting in Parma. • eleven treatment plants (chemico- treatment and disposal of the waste facilities in the region of Emilia. The service is provided in 110 of the Iren Acqua Gas distributes natural Through its shares of local distribu- With its network of over 14,000 kilo- which has a production capacity of pacity of 600 MW. tricity in Turin and Parma, managing Every year, Iren Ambiente manages physical, preliminary reconditioning produced in the province. 141 municipalities in the provinces of gas in the city of Genoa and about tion companies, Iren Acqua Gas also metres of water supply pipes, 8,000 Iren Mercato sells 2 billion cubic me- 3.75 billion cubic metres a year. a total of about 7,500 kilometres of Iren Energia also operates in the sector over 1 billion tons of waste, treated in and storage centres) with a total ca- In the provinces of Parma, Piacenza Parma, Piacenza and Reggio Emilia. twenty municipalities in the hinter- manages the gas distribution servi- kilometres of sewage pipes and 813 tres of gas per year, 15,000 GWh of medium and low-voltage power lines. of telecommunications, offering bro- integrated engineering systems. pacity of 900,000 tons; Through the company Iren Rinnovabili, and Reggio Emilia, Iren Emilia di - land, serving about 350,000 custo- ce in other regions of Italy. treatment plants, Iren Acqua Gas is electricity and 3,000 GWh of thermal ad-band connection services in the • a selection and treatment plant. Iren Ambiente operates in the field stributes natural gas in over 70 muni- In the environmental sector, Iren Emi- mers, through the company Genova now one of the largest operators in energy for district heating. Iren Energia’s cogeneration plant with Turin area. Iren Ambiente has: of alternative energy sources, such as cipalities and manages over 5,700 ki- lia provides urban and special waste Reti Gas. In the Genoa district, through the the sector in Italy. its supplementary and back-up boi- • two waste to energy plants with a The waste to energy plant of Piacenza, biomass, wind, geothermal, solar and lometres of medium and low pressure collection and disposal services to Iren Mercato can be contacted in se- companies Mediterranea delle Ac- It operates across the country throu - ler plants provides heat to the district waste disposal capacity of 250,000 managed by the controlled company photovoltaic energy. gas distribution pipelines. more than 1,200,000 inhabitants. veral different ways: through a wide- With over 1,700 kilometres of under- que, Idrotigullio and Amter, Iren gh a network of local water compa- heating networks of Turin and Emilia, In the Province of Reggio Emilia, the spread network of offices in the area ground medium and low-pressure Acqua Gas manages the entire in- nies in which it holds shares. which serve a total volume of 80 mil- company also distributes LPG. Iren Emilia provides the road cleaning served, a highly qualified contact cen- pipes, Iren Acqua Gas also designs, tegrated water cycle, handling the lion cubic metres. service and special services, such as tre and a web site divided into areas Iren Acqua Gas holds a significant Iren Emilia manages the district hea- snow removal, disinfection and disin- according to the type of customers. share of SAP, Società Acque Potabili, The company Iride Servizi supervises ting networks in the cities of Parma, festation. which is listed on the Stock Exchange. the activities carried out in the field of Piacenza and Reggio Emilia, which technological services for public au- serve a total volume of 20 million cu- In Parma, Iren Emilia provides the pu- thorities and facility management. bic metres. blic lighting service, which consists of 34,000 lights and manages the traf- fic lights. Iren Energia Iren Mercato Iren Acqua Gas Iren Energia is active in the production and distribution of Iren Emilia electricity, the production and distribution of thermal energy Iren Ambiente for district heating and the provision of technological services. Iren Mercato handles the trading and sale Iren Emilia supervises the distribution of natural gas, Iren Acqua Gas manages the integrated of electricity and gas, and the marketing In addition to its production and di- Its thermoelectric power plants are In Turin, it manages the 96,000 lights Iren Ambiente manages the waste treatment plants environmental hygiene and the operational management water service and, in the Province of Genoa, of district heating. stribution activities, due to its experti- situated in Moncalieri, Turin (Torino of the public lighting system, the 670 the distribution of natural gas. se in the technological service sector, Nord), Turbigo, Genoa (Sampierdare- sets of traffic lights and the heating, and thermal energy production plants for district of the integrated water cycle, electricity and district Iren Mercato coordinates the ener- The electricity is supplied by the pro- Through the company CAE in which it Iren Energia is also active in facility na), Parma (via Lazio) and Reggio electricity and special systems of the heating in Emilia. heating networks in Emilia. Iren Acqua Gas manages the natural maintains, upgrades, measures and capture, conveyance and conditio- gy carrier supply, intermediation and duction of Iren Energia’s hydroelectric holds a share, Iren Mercato also builds management, energy planning and Emilia (Polo Energetico): they have 800 buildings belonging to the Town gas distribution service in the Genoa develops the networks. ning of water for drinking, and the marketing policies on behalf of the power and cogeneration plants. and manages heating and air conditio- consultancy. an installed capacity of 2,500 MW of Council of Turin. On behalf of the Group, Iren Ambiente tons per year, capable of providing Tecnoborgo, produces about 65 GWh On behalf of the Group, Iren Emilia co- In the water services sector, Iren Emi- In Piacenza, it manages and maintains area and, on behalf of the Group, co- The experience of Genova Reti Gas collection, treatment and purifica- Group. ning plants. electrical power and 950 MW of ther- coordinates the activities carried out electricity and thermal energy for of electricity per year. ordinates the activities carried out in lia captures, conveys and conditions eleven cemetery systems. ordinates the activities involved in and the use of technologies by the tion of wastewater. Iren Mercato has 1,200,000 customers Its hydroelectric power plants are si- mal power in cogeneration for use in Iren Servizi e Innovazione has ac- in the environmental sector and uses district heating purposes; the sector of natural gas distribution drinking water and collects, treats the management of the integrated Saster Pipe division enable Iren Ac- In the areas of Genoa, Parma and in the gas sector and 700,000 custo- Iren Mercato holds a large share in the tuated in the Provinces of Turin (Valle district heating. quired a considerable degree of ex- its own waste treatment and disposal • two biogas capture systems; Iren Ambiente has recently constructed and, through companies operating lo- and purifies wastewater by means Iren Emilia is also active in the field of water services. qua Gas to reduce their mean pipe Reggio Emilia, Iren Acqua Gas serves mers in the electricity sector. District company OLT Offshore LNG, which has Orco, Val di Susa, San Mauro and Mon- pertise in the field of monument plants or those of companies in which • a landfill with a waste disposal capa- the Integrated Environment Centre of cally, provides operational manage- of an integrated water system that information technology and network Due to its consolidated position in maintenance times. over 2,400,000 customers. heating is provided to no fewer than constructed a liquid natural gas regasi- calieri), Salerno and Avellino (Tuscia- Through the company AEM Distribu- and artistic lighting. it holds a share. city of 175,000 tons per year; Parma, the new industrial site for the ment of waste collection and network extends for about 12,000 kilometres. infrastructures. the natural gas distribution sector, 700,000 people. fication plant off the coast of Tuscany, no) and have an overall installed ca- zione, Iren Energia distributes elec- The company coordinates the mana- • eleven treatment plants (chemico- treatment and disposal of the waste facilities in the region of Emilia. The service is provided in 110 of the Iren Acqua Gas distributes natural Through its shares of local distribu- With its network of over 14,000 kilo- which has a production capacity of pacity of 600 MW. tricity in Turin and Parma, managing gement of public lighting in Parma. Every year, Iren Ambiente manages physical, preliminary reconditioning produced in the province. 141 municipalities in the provinces of gas in the city of Genoa and about tion companies, Iren Acqua Gas also metres of water supply pipes, 8,000 Iren Mercato sells 2 billion cubic me- 3.75 billion cubic metres a year. a total of about 7,500 kilometres of over 1 billion tons of waste, treated in and storage centres) with a total ca- In the provinces of Parma, Piacenza Parma, Piacenza and Reggio Emilia. twenty municipalities in the hinter- manages the gas distribution servi- kilometres of sewage pipes and 813 tres of gas per year, 15,000 GWh of medium and low-voltage power lines. Iren Energia also operates in the sector integrated engineering systems. pacity of 900,000 tons; Through the company Iren Rinnovabili, and Reggio Emilia, Iren Emilia di- land, serving about 350,000 custo- ce in other regions of Italy. treatment plants, Iren Acqua Gas is electricity and 3,000 GWh of thermal of telecommunications, offering bro- • a selection and treatment plant. Iren Ambiente operates in the field stributes natural gas in over 70 muni- In the environmental sector, Iren Emi- mers, through the company Genova now one of the largest operators in energy for district heating. Iren Energia’s cogeneration plant with ad-band connection services in the Iren Ambiente has: of alternative energy sources, such as cipalities and manages over 5,700 ki- lia provides urban and special waste Reti Gas. In the Genoa district, through the the sector in Italy. its supplementary and back-up boi- Turin area. • two waste to energy plants with a The waste to energy plant of Piacenza, biomass, wind, geothermal, solar and lometres of medium and low pressure collection and disposal services to Iren Mercato can be contacted in se- companies Mediterranea delle Ac- It operates across the country throu- ler plants provides heat to the district waste disposal capacity of 250,000 managed by the controlled company photovoltaic energy. gas distribution pipelines. more than 1,200,000 inhabitants. veral different ways: through a wide- With over 1,700 kilometres of under- que, Idrotigullio and Amter, Iren gh a network of local water compa- heating networks of Turin and Emilia, In the Province of Reggio Emilia, the spread network of offices in the area ground medium and low-pressure Acqua Gas manages the entire in- nies in which it holds shares. which serve a total volume of 80 mil- company also distributes LPG. Iren Emilia provides the road cleaning served, a highly qualified contact cen- pipes, Iren Acqua Gas also designs, tegrated water cycle, handling the lion cubic metres. service and special services, such as tre and a web site divided into areas Iren Acqua Gas holds a significant Iren Emilia manages the district hea- snow removal, disinfection and disin- according to the type of customers. share of SAP, Società Acque Potabili, The company Iren Servizi e Innovazione ting networks in the cities of Parma, festation. which is listed on the Stock Exchange. supervises the activities carried out in Piacenza and Reggio Emilia, which the field of technological services for pu- serve a total volume of 20 million cu- In Parma, Iren Emilia provides the pu- blic authorities and facility management. bic metres. blic lighting service, which consists of 34,000 lights and manages the traf- fic lights. Iren Energia Iren Mercato Iren Acqua Gas Iren Energia is active in the production and distribution of Iren Emilia electricity, the production and distribution of thermal energy Iren Ambiente for district heating and the provision of technological services. Iren Mercato handles the trading and sale Iren Emilia supervises the distribution of natural gas, Iren Acqua Gas manages the integrated of electricity and gas, and the marketing In addition to its production and di- Its thermoelectric power plants are In Turin, it manages the 96,000 lights Iren Ambiente manages the waste treatment plants environmental hygiene and the operational management water service and, in the Province of Genoa, of district heating. stribution activities, due to its experti- situated in Moncalieri, Turin (Torino of the public lighting system, the 670 the distribution of natural gas. se in the technological service sector, Nord), Turbigo, Genoa (Sampierdare- sets of traffic lights and the heating, and thermal energy production plants for district of the integrated water cycle, electricity and district Iren Mercato coordinates the ener- The electricity is supplied by the pro- Through the company CAE in which it Iren Energia is also active in facility na), Parma (via Lazio) and Reggio electricity and special systems of the heating in Emilia. heating networks in Emilia. Iren Acqua Gas manages the natural maintains, upgrades, measures and capture, conveyance and conditio- gy carrier supply, intermediation and duction of Iren Energia’s hydroelectric holds a share, Iren Mercato also builds management, energy planning and Emilia (Polo Energetico): they have 800 buildings belonging to the Town gas distribution service in the Genoa develops the networks. ning of water for drinking, and the marketing policies on behalf of the power and cogeneration plants. and manages heating and air conditio- consultancy. an installed capacity of 2,500 MW of Council of Turin. On behalf of the Group, Iren Ambiente tons per year, capable of providing Tecnoborgo, produces about 65 GWh On behalf of the Group, Iren Emilia co- In the water services sector, Iren Emi- In Piacenza, it manages and maintains area and, on behalf of the Group, co- The experience of Genova Reti Gas collection, treatment and purifica- Group. ning plants. electrical power and 950 MW of ther- coordinates the activities carried out electricity and thermal energy for of electricity per year. ordinates the activities carried out in lia captures, conveys and conditions eleven cemetery systems. ordinates the activities involved in and the use of technologies by the tion of wastewater. Iren Mercato has 1,200,000 customers Its hydroelectric power plants are si- mal power in cogeneration for use in Iride Servizi has acquired a considera- in the environmental sector and uses district heating purposes; the sector of natural gas distribution drinking water and collects, treats the management of the integrated Saster Pipe division enable Iren Ac- In the areas of Genoa, Parma and in the gas sector and 700,000 custo- Iren Mercato holds a large share in the tuated in the Provinces of Turin (Valle district heating. ble degree of expertise in the field of its own waste treatment and disposal • two biogas capture systems; Iren Ambiente has recently constructed and, through companies operating lo- and purifies wastewater by means Iren Emilia is also active in the field of water services. qua Gas to reduce their mean pipe Reggio Emilia, Iren Acqua Gas serves mers in the electricity sector. District company OLT Offshore LNG, which has Orco, Val di Susa, San Mauro and Mon- monument and artistic lighting. plants or those of companies in which • a landfill with a waste disposal capa- the Integrated Environment Centre of cally, provides operational manage- of an integrated water system that information technology and network Due to its consolidated position in maintenance times. over 2,400,000 customers. heating is provided to no fewer than constructed a liquid natural gas regasi- calieri), Salerno and Avellino (Tuscia- Through the company AEM Distribu- The company coordinates the mana- it holds a share. city of 175,000 tons per year; Parma, the new industrial site for the ment of waste collection and network extends for about 12,000 kilometres. infrastructures. the natural gas distribution sector, 700,000 people. fication plant off the coast of Tuscany, no) and have an overall installed ca- zione, Iren Energia distributes elec- gement of public lighting in Parma. • eleven treatment plants (chemico- treatment and disposal of the waste facilities in the region of Emilia. The service is provided in 110 of the Iren Acqua Gas distributes natural Through its shares of local distribu- With its network of over 14,000 kilo- which has a production capacity of pacity of 600 MW. tricity in Turin and Parma, managing Every year, Iren Ambiente manages physical, preliminary reconditioning produced in the province. 141 municipalities in the provinces of gas in the city of Genoa and about tion companies, Iren Acqua Gas also metres of water supply pipes, 8,000 Iren Mercato sells 2 billion cubic me- 3.75 billion cubic metres a year. a total of about 7,500 kilometres of Iren Energia also operates in the sector over 1 billion tons of waste, treated in and storage centres) with a total ca- In the provinces of Parma, Piacenza Parma, Piacenza and Reggio Emilia. twenty municipalities in the hinter- manages the gas distribution servi- kilometres of sewage pipes and 813 tres of gas per year, 15,000 GWh of medium and low-voltage power lines. of telecommunications, offering bro- integrated engineering systems. pacity of 900,000 tons; Through the company Iren Rinnovabili, and Reggio Emilia, Iren Emilia di - land, serving about 350,000 custo- ce in other regions of Italy. treatment plants, Iren Acqua Gas is electricity and 3,000 GWh of thermal ad-band connection services in the • a selection and treatment plant. Iren Ambiente operates in the field stributes natural gas in over 70 muni- In the environmental sector, Iren Emi- mers, through the company Genova now one of the largest operators in energy for district heating. Iren Energia’s cogeneration plant with Turin area. Iren Ambiente has: of alternative energy sources, such as cipalities and manages over 5,700 ki- lia provides urban and special waste Reti Gas. In the Genoa district, through the the sector in Italy. its supplementary and back-up boi- • two waste to energy plants with a The waste to energy plant of Piacenza, biomass, wind, geothermal, solar and lometres of medium and low pressure collection and disposal services to Iren Mercato can be contacted in se- companies Mediterranea delle Ac- It operates across the country throu - ler plants provides heat to the district waste disposal capacity of 250,000 managed by the controlled company photovoltaic energy. gas distribution pipelines. more than 1,200,000 inhabitants. veral different ways: through a wide- With over 1,700 kilometres of under- que, Idrotigullio and Amter, Iren gh a network of local water compa- heating networks of Turin and Emilia, In the Province of Reggio Emilia, the spread network of offices in the area ground medium and low-pressure Acqua Gas manages the entire in- nies in which it holds shares. which serve a total volume of 80 mil- company also distributes LPG. Iren Emilia provides the road cleaning served, a highly qualified contact cen- pipes, Iren Acqua Gas also designs, tegrated water cycle, handling the lion cubic metres. service and special services, such as tre and a web site divided into areas Iren Acqua Gas holds a significant Iren Emilia manages the district hea- snow removal, disinfection and disin- according to the type of customers. share of SAP, Società Acque Potabili, The company Iride Servizi supervises ting networks in the cities of Parma, festation. which is listed on the Stock Exchange. the activities carried out in the field of Piacenza and Reggio Emilia, which technological services for public au- serve a total volume of 20 million cu- In Parma, Iren Emilia provides the pu- thorities and facility management. bic metres. blic lighting service, which consists of 34,000 lights and manages the traf- fic lights. Iren Energia Iren Mercato Iren Acqua Gas Iren Energia is active in the production and distribution of Iren Emilia electricity, the production and distribution of thermal energy Iren Ambiente for district heating and the provision of technological services. Iren Mercato handles the trading and sale Iren Emilia supervises the distribution of natural gas, Iren Acqua Gas manages the integrated of electricity and gas, and the marketing In addition to its production and di- Its thermoelectric power plants are In Turin, it manages the 96,000 lights Iren Ambiente manages the waste treatment plants environmental hygiene and the operational management water service and, in the Province of Genoa, of district heating. stribution activities, due to its experti- situated in Moncalieri, Turin (Torino of the public lighting system, the 670 the distribution of natural gas. se in the technological service sector, Nord), Turbigo, Genoa (Sampierdare- sets of traffic lights and the heating, and thermal energy production plants for district of the integrated water cycle, electricity and district Iren Mercato coordinates the ener- The electricity is supplied by the pro- Through the company CAE in which it Iren Energia is also active in facility na), Parma (via Lazio) and Reggio electricity and special systems of the heating in Emilia. heating networks in Emilia. Iren Acqua Gas manages the natural maintains, upgrades, measures and capture, conveyance and conditio- gy carrier supply, intermediation and duction of Iren Energia’s hydroelectric holds a share, Iren Mercato also builds management, energy planning and Emilia (Polo Energetico): they have 800 buildings belonging to the Town gas distribution service in the Genoa develops the networks. ning of water for drinking, and the marketing policies on behalf of the power and cogeneration plants. and manages heating and air conditio- consultancy. an installed capacity of 2,500 MW of Council of Turin. On behalf of the Group, Iren Ambiente tons per year, capable of providing Tecnoborgo, produces about 65 GWh On behalf of the Group, Iren Emilia co- In the water services sector, Iren Emi- In Piacenza, it manages and maintains area and, on behalf of the Group, co- The experience of Genova Reti Gas collection, treatment and purifica- Group. ning plants. electrical power and 950 MW of ther- coordinates the activities carried out electricity and thermal energy for of electricity per year. ordinates the activities carried out in lia captures, conveys and conditions eleven cemetery systems. ordinates the activities involved in and the use of technologies by the tion of wastewater. Iren Mercato has 1,200,000 customers Its hydroelectric power plants are si- mal power in cogeneration for use in Iride Servizi has acquired a considera- in the environmental sector and uses district heating purposes; the sector of natural gas distribution drinking water and collects, treats the management of the integrated Saster Pipe division enable Iren Ac- In the areas of Genoa, Parma and in the gas sector and 700,000 custo- Iren Mercato holds a large share in the tuated in the Provinces of Turin (Valle district heating. ble degree of expertise in the field of its own waste treatment and disposal • two biogas capture systems; Iren Ambiente has recently constructed and, through companies operating lo- and purifies wastewater by means Iren Emilia is also active in the field of water services. qua Gas to reduce their mean pipe Reggio Emilia, Iren Acqua Gas serves mers in the electricity sector. District company OLT Offshore LNG, which has Orco, Val di Susa, San Mauro and Mon- monument and artistic lighting. plants or those of companies in which • a landfill with a waste disposal capa- the Integrated Environment Centre of cally, provides operational manage- of an integrated water system that information technology and network Due to its consolidated position in maintenance times. over 2,400,000 customers. heating is provided to no fewer than constructed a liquid natural gas regasi- calieri), Salerno and Avellino (Tuscia- Through the company AEM Distribu- The company coordinates the mana- it holds a share. city of 175,000 tons per year; Parma, the new industrial site for the ment of waste collection and network extends for about 12,000 kilometres. infrastructures. the natural gas distribution sector, 700,000 people. fication plant off the coast of Tuscany, no) and have an overall installed ca- zione, Iren Energia distributes elec- gement of public lighting in Parma. • eleven treatment plants (chemico- treatment and disposal of the waste facilities in the region of Emilia. The service is provided in 110 of the Iren Acqua Gas distributes natural Through its shares of local distribu- With its network of over 14,000 kilo- which has a production capacity of pacity of 600 MW. tricity in Turin and Parma, managing Every year, Iren Ambiente manages physical, preliminary reconditioning produced in the province. 141 municipalities in the provinces of gas in the city of Genoa and about tion companies, Iren Acqua Gas also metres of water supply pipes, 8,000 Iren Mercato sells 2 billion cubic me- 3.75 billion cubic metres a year. a total of about 7,500 kilometres of Iren Energia also operates in the sector over 1 billion tons of waste, treated in and storage centres) with a total ca- In the provinces of Parma, Piacenza Parma, Piacenza and Reggio Emilia. twenty municipalities in the hinter- manages the gas distribution servi- kilometres of sewage pipes and 813 tres of gas per year, 15,000 GWh of medium and low-voltage power lines. of telecommunications, offering bro- integrated engineering systems. pacity of 900,000 tons; Through the company Iren Rinnovabili, and Reggio Emilia, Iren Emilia di - land, serving about 350,000 custo- ce in other regions of Italy. treatment plants, Iren Acqua Gas is electricity and 3,000 GWh of thermal ad-band connection services in the • a selection and treatment plant. Iren Ambiente operates in the field stributes natural gas in over 70 muni- In the environmental sector, Iren Emi- mers, through the company Genova now one of the largest operators in energy for district heating. Iren Energia’s cogeneration plant with Turin area. Iren Ambiente has: of alternative energy sources, such as cipalities and manages over 5,700 ki- lia provides urban and special waste Reti Gas. In the Genoa district, through the the sector in Italy. its supplementary and back-up boi- • two waste to energy plants with a The waste to energy plant of Piacenza, biomass, wind, geothermal, solar and lometres of medium and low pressure collection and disposal services to Iren Mercato can be contacted in se- companies Mediterranea delle Ac- It operates across the country throu - ler plants provides heat to the district waste disposal capacity of 250,000 managed by the controlled company photovoltaic energy. gas distribution pipelines. more than 1,200,000 inhabitants. veral different ways: through a wide- With over 1,700 kilometres of under- que, Idrotigullio and Amter, Iren gh a network of local water compa- heating networks of Turin and Emilia, In the Province of Reggio Emilia, the spread network of offices in the area ground medium and low-pressure Acqua Gas manages the entire in- nies in which it holds shares. which serve a total volume of 80 mil- company also distributes LPG. Iren Emilia provides the road cleaning served, a highly qualified contact cen- pipes, Iren Acqua Gas also designs, tegrated water cycle, handling the lion cubic metres. service and special services, such as tre and a web site divided into areas Iren Acqua Gas holds a significant Iren Emilia manages the district hea- snow removal, disinfection and disin- according to the type of customers. share of SAP, Società Acque Potabili, The company Iride Servizi supervises ting networks in the cities of Parma, festation. which is listed on the Stock Exchange. the activities carried out in the field of Piacenza and Reggio Emilia, which technological services for public au- serve a total volume of 20 million cu- In Parma, Iren Emilia provides the pu- thorities and facility management. bic metres. blic lighting service, which consists of 34,000 lights and manages the traf- fic lights. october 2013 october

www.gruppoiren.it QUALITY SERVICES

Iren Acqua Gas manages integrated water services and, Iren has a high level of technological know-how, which, Iren is one of the largest and most dynamic multiutility in the Province of Genoa, the distribution of natural gas; combined with its vocation for reliability, innovation and and companies on the Italian scene and operates in the sectors Iren Ambiente manages waste treatment systems and local roots, enable it to ensure high-quality services and to of electricity, thermal energy for district heating and gas, thermal energy production plants for district heating in the meet the needs of customers and the general public. and in the management of integrated water services, region of Emilia; environmental services and technological services. Iren Emilia supervises the distribution of natural gas, the The Iren Group respects Corporate Social Responsibility, va- environmental hygiene and the operational management lues its human resources and monitors the ethical aspects It is the first operator in Italy in the district heating sector for of the integrated water cycle, the electricity and district of its actions, also from an environmental standpoint. the volume heated, third in the water services sector for the heating networks in Emilia; number of cubic metres managed and in the environmental Iren Energia is active in the production and distribution of In its daily business, Iren also pursues important goals such services sector for the quantity of waste treated, fifth in the electricity, the production and distribution of thermal energy as sustainable development and environmental protection, gas sector for the amount of gas sold to end customers and for district heating and the provision of technological services; the rational use of energy, continuous improvement and fifth in the electricity sector for the amount of electricity sold. Iren Mercato is responsible for the trading and sale of efficiency in the services provided, thus contributing to the electricity and gas, and the marketing of district heating. development of the areas in which it operates. The Iren Group is made up of the industrial holding company Iren S.p.A. and five fully controlled business companies operating in their specific sectors both directly and through companies that they control or in which they hold a share.

Registered office Turin office Genoa office Parma office Piacenza office Via Nubi di Magellano, 30 C.so Svizzera, 95 Via SS.Giacomo e Filippo, 7 Strada S. Margherita, 6/A Strada Borgoforte, 22 42123 Reggio Emilia - Italy 10143 Torino - Italy 16122 Genova - Italy 43123 Parma - Italy 29122 Piacenza - Italy Tel. +39 0522 2971 Tel. +39 011 5549111 Tel. +39 010 558115 Tel. +39 0521 2481 Tel. +39 0523 5491 Fax +39 0522 286246 Fax +39 011 0703598 Fax +39 010 5586348 Fax +39 0521 248262 Fax +39 0523 615297