october 2013 october www.gruppoiren.it QUALITY SERVICES Iren Acqua Gas manages integrated water services and, Iren has a high level of technological know-how, which, Iren is one of the largest and most dynamic multiutility in the Province of Genoa, the distribution of natural gas; combined with its vocation for reliability, innovation and and companies on the Italian scene and operates in the sectors Iren Ambiente manages waste treatment systems and local roots, enable it to ensure high-quality services and to of electricity, thermal energy for district heating and gas, thermal energy production plants for district heating in the meet the needs of customers and the general public. and in the management of integrated water services, region of Emilia; environmental services and technological services. Iren Emilia supervises the distribution of natural gas, the The Iren Group respects Corporate Social Responsibility, va- environmental hygiene and the operational management lues its human resources and monitors the ethical aspects It is the first operator in Italy in the district heating sector for of the integrated water cycle, the electricity and district of its actions, also from an environmental standpoint. the volume heated, third in the water services sector for the heating networks in Emilia; number of cubic metres managed and in the environmental Iren Energia is active in the production and distribution of In its daily business, Iren also pursues important goals such services sector for the quantity of waste treated, fifth in the electricity, the production and distribution of thermal energy as sustainable development and environmental protection, gas sector for the amount of gas sold to end customers and for district heating and the provision of technological services; the rational use of energy, continuous improvement and fifth in the electricity sector for the amount of electricity sold. Iren Mercato is responsible for the trading and sale of efficiency in the services provided, thus contributing to the electricity and gas, and the marketing of district heating. development of the areas in which it operates. The Iren Group is made up of the industrial holding company Iren S.p.A. and five fully controlled business companies operating in their specific sectors both directly and through companies that they control or in which they hold a share. Registered office Turin office Genoa office Parma office Piacenza office Via Nubi di Magellano, 30 C.so Svizzera, 95 Via SS.Giacomo e Filippo, 7 Strada S. Margherita, 6/A Strada Borgoforte, 22 42123 Reggio Emilia - Italy 10143 Torino - Italy 16122 Genova - Italy 43123 Parma - Italy 29122 Piacenza - Italy Tel. +39 0522 2971 Tel. +39 011 5549111 Tel. +39 010 558115 Tel. +39 0521 2481 Tel. +39 0523 5491 Fax +39 0522 797300 Fax +39 011 0703598 Fax +39 010 5586348 Fax +39 0521 248262 Fax +39 0523 615297 october 2013 october www.gruppoiren.it QUALITY SERVICES Iren Acqua Gas manages integrated water services and, Iren has a high level of technological know-how, which, Iren is one of the largest and most dynamic multiutility in the Province of Genoa, the distribution of natural gas; combined with its vocation for reliability, innovation and and companies on the Italian scene and operates in the sectors Iren Ambiente manages waste treatment systems and local roots, enable it to ensure high-quality services and to of electricity, thermal energy for district heating and gas, thermal energy production plants for district heating in the meet the needs of customers and the general public. and in the management of integrated water services, region of Emilia; environmental services and technological services. Iren Emilia supervises the distribution of natural gas, the The Iren Group respects Corporate Social Responsibility, va- environmental hygiene and the operational management lues its human resources and monitors the ethical aspects It is the first operator in Italy in the district heating sector for of the integrated water cycle, the electricity and district of its actions, also from an environmental standpoint. the volume heated, third in the water services sector for the heating networks in Emilia; number of cubic metres managed and in the environmental Iren Energia is active in the production and distribution of In its daily business, Iren also pursues important goals such services sector for the quantity of waste treated, fifth in the electricity, the production and distribution of thermal energy as sustainable development and environmental protection, gas sector for the amount of gas sold to end customers and for district heating and the provision of technological services; the rational use of energy, continuous improvement and fifth in the electricity sector for the amount of electricity sold. Iren Mercato is responsible for the trading and sale of efficiency in the services provided, thus contributing to the electricity and gas, and the marketing of district heating. development of the areas in which it operates. The Iren Group is made up of the industrial holding company Iren S.p.A. and five fully controlled business companies operating in their specific sectors both directly and through companies that they control or in which they hold a share. Registered office Turin office Genoa office Parma office Piacenza office Via Nubi di Magellano, 30 C.so Svizzera, 95 Via SS.Giacomo e Filippo, 7 Strada S. Margherita, 6/A Strada Borgoforte, 22 42123 Reggio Emilia - Italy 10143 Torino - Italy 16122 Genova - Italy 43123 Parma - Italy 29122 Piacenza - Italy Tel. +39 0522 2971 Tel. +39 011 5549111 Tel. +39 010 558115 Tel. +39 0521 2481 Tel. +39 0523 5491 Fax +39 0522 797300 Fax +39 011 0703598 Fax +39 010 5586348 Fax +39 0521 248262 Fax +39 0523 615297 october 2013 october www.gruppoiren.it QUALITY SERVICES Iren Acqua Gas manages integrated water services and, Iren has a high level of technological know-how, which, Iren is one of the largest and most dynamic multiutility in the Province of Genoa, the distribution of natural gas; combined with its vocation for reliability, innovation and companies on the Italian scene and operates in the sectors Iren Ambiente manages waste treatment systems and local roots, enable it to ensure high-quality services and to of electricity, thermal energy for district heating and gas, thermal energy production plants for district heating in the meet the needs of customers and the general public. and in the management of integrated water services, region of Emilia; environmental services and technological services. Iren Emilia supervises the distribution of natural gas, the The Iren Group respects Corporate Social Responsibility, va- environmental hygiene and the operational management lues its human resources and monitors the ethical aspects It is the first operator in Italy in the district heating sector for of the integrated water cycle, the electricity and district of its actions, also from an environmental standpoint. the volume heated, third in the water services sector for the heating networks in Emilia; number of cubic metres managed and in the environmental Iren Energia is active in the production and distribution of In its daily business, Iren also pursues important goals such services sector for the quantity of waste treated, fifth in the electricity, the production and distribution of thermal energy as sustainable development and environmental protection, gas sector for the amount of gas sold to end customers and for district heating and the provision of technological services; the rational use of energy, continuous improvement and fifth in the electricity sector for the amount of electricity sold. Iren Mercato is responsible for the trading and sale of efficiency in the services provided, thus contributing to the electricity and gas, and the marketing of district heating. development of the areas in which it operates. The Iren Group is made up of the industrial holding company Iren S.p.A. and five fully controlled business companies operating in their specific sectors both directly and through companies that they control or in which they hold a share. Registered office Turin office Genoa office Parma office Piacenza office Via Nubi di Magellano, 30 C.so Svizzera, 95 Via SS.Giacomo e Filippo, 7 Strada S. Margherita, 6/A Strada Borgoforte, 22 42123 Reggio Emilia - Italy 10143 Torino - Italy 16122 Genova - Italy 43123 Parma - Italy 29122 Piacenza - Italy Tel. +39 0522 2971 Tel. +39 011 5549111 Tel. +39 010 558115 Tel. +39 0521 2481 Tel. +39 0523 5491 Fax +39 0522 797300 Fax +39 011 0703598 Fax +39 010 5586348 Fax +39 0521 248262 Fax +39 0523 615297 october 2013 october www.gruppoiren.it QUALITY SERVICES Iren Acqua Gas manages integrated water services and, Iren has a high level of technological know-how, which, Iren is one of the largest and most dynamic multiutility in the Province of Genoa, the distribution of natural gas; combined with its vocation for reliability, innovation and and companies on the Italian scene and operates in the sectors Iren Ambiente manages waste treatment systems and local roots, enable it to ensure high-quality services and to of electricity, thermal energy for district heating and gas, thermal energy production plants for district heating in the meet the needs of customers and the general public. and in the management of integrated water services, region of Emilia; environmental services and technological services. Iren Emilia supervises the distribution of natural gas, the The Iren Group respects Corporate Social Responsibility,