2017 Annual Report In This Report Message from Our President and CEO 05 An Innovative Approach to Training 06 A Patient-Centered Approach to Cancer Care 07 Welcome Benjamin Hagopian, MD 08 Investing in Innovation 09 Living our Values 10 Training Our Future Class of 2019 Medical Students 11 Welcome Eric Gerchman, MD 12 New Space, Same Excellent Care 13 CenteringPregnancy® 14 Our Donors 15 Abbie Graiver Appointed Director of Marketing, Development and Community Relations 16 Caring for Our Community for 60 years. 2017 Annual Fund 17 Our Donors 18 Taking Ownership in Healthy Communities 20 Welcome Annamarie Pond, DO 21 Caring for Our Community Since 1957 22 Welcome Julia Moore, PA 23 2017 Welcome Katherine Stebbins, PA 23 Our Donors 24 Launching Our Patient-Centered System Website 26 Western Maine Health Medical Staff 27 Western Maine Health Affiliates 28 Western Maine Health Programs and Services 28 Western Maine Health Financials 30 Western Maine Health Senior Leadership Team 31 Western Maine Health Board of Trustees 31

2 3 Dear Friends:

During 2017, Western Maine Health has continued to experience growth with the addition of new physicians, introduction of new and expansion of existing programs, and completed major renovations to physician practices. I would like to highlight a few of the key events that occurred in 2017 with you: • We celebrated a milestone anniversary, marking 60 years of caring for our community. • Launched a new, first of it’s kind, Rural Internal Medicine Residency Program. • Several new physicians joined the medical staff: Dr. Benjamin Hagopian, Dr. Eric Gerchman, and Dr. Annamarie Pond, all physicians at Western Maine Primary Care. • Worked in collaboration with other MaineHealth member hospitals to create a common set of values. This process included team members and leaders from across the entire health system. We continue to work diligently with MaineHealth and other partners to develop strategic initiatives and priorities to further improve the delivery of care. Thank you for trusting and choosing Western Maine Health as your provider of choice for your healthcare needs.

Sincerely,

Timothy A. Churchill President and CEO

4 5 An Innovative Approach to Training A Patient-Centered Approach to Cancer Care In the fall of 2017, the Rural Internal Medicine Maine (RIMM) program was officially launched. Cancer patients in Oxford County now have access to world-class, coordinated cancer treatment RIMM is a unique internal medicine residency training program that trains doctors at both an urban thanks to an innovative collaboration between MaineHealth members and its affiliate hospitals. The tertiary care center - Maine Medical Center in Portland - and a rural community internal medicine MaineHealth Cancer Care Network, which will deliver comprehensive, patient-centered care is being practice - Western Maine Primary Care, here in Norway. Believed to be one of the first of it’s kind launched in part with a $10 million grant from The Harold Alfond® Foundation. for internal medicine residencies in the country, the goal of this training model is to better meet the Diagnosing cancer and treating patients with the disease requires a team of experts. Most cancer patients healthcare needs by addressing the difficulties in recruiting doctors to rural communities while providing receive a combination of therapies that can include surgery, chemotherapy and radiation therapy. By the training necessary to work in a rural community. working together, the MaineHealth Cancer Care Network can provide comprehensive cancer treatment Resident physicians complete their three years of training with alternating blocks of time spent at both services to everyone. facilities. Samuel Ferguson, DO, is the first doctor to begin his training as a first-year resident. Resident When patients access the MaineHealth Cancer Care Network for care, they will access the services they physicians manage the care of patients under the supervision of internal medicine providers at Western need as close to home as possible. Patients can be referred to larger centers for more advanced care, Maine Primary Care. One of the many benefits of the RIMM program is that residents will develop the second opinions or clinical trials, and then return to their local communities for follow-up care. The skills needed to provide excellent care in a rural setting. RIMM will not only increase patient access, but network’s commitment is to coordinate the patient’s journey as they access the services that are most also develop a new, innovative group of internists who will serve our rural communities for years to come. appropriate for their needs.

6 7 Benjamin Hagopian, MD - Western Maine Primary Care Investing in Innovation Benjamin Hagopian, MD, joined Western Maine Primary Care, a department of Stephens Stephens Memorial Hospital has recently acquired the most Memorial Hospital, in October of 2016. Dr. Hagopian earned his Medical Degree at Case Western advanced state-of-the-art dual modality Nuclear Medicine/CT Reserve University School of Medicine in Cleveland, Ohio, and completed his family medicine system available. residency training at Maine Medical Center where he served as the Chief Resident in his program. This new system, not only produces outstanding image quality, it Dr. Hagopian also completed an Integrative Medicine Fellowship at Maine Medical Center. also is designed for the patients comfort. The technology of this Dr. Hagopian joins our team of providers in delivering high-quality patient care to our community. equipment allows our patients to have procedures locally, while still receiving the highest level of care. The Nuclear Medicine Department has been operating for over 35 years and serves over 1,000 patients every year. 8 9 Pictured above (left to right): Adriana Eurich of Millinocket, ME, Scott Merrill of Scarborough, ME and Living Our Values Training Our Future Class of 2019 Medical Students Deidre Michaud of Madawaska, ME. Stephens Memorial Hospital, along with all other MaineHealth member hospitals, embarked on Stephens Memorial Hospital continues to be instrumental in the training process for future graduates one of the most profound initiatives we have undertaken as a system: the creation of a common set of the Maine Medical Center / Tufts University School of Medicine program. In 2017, three of values. This collaborative process engaged thousands of team members and leaders from across students, Adriana Eurich of Millinocket, Scott Merrill of Scarborough, and Deidre Michaud of our health system to determine our core shared values and shape our collective culture. All of our Madawaska, immersed themselves in the Oxford Hills community and completed a nine-month rural member organizations, including Stephens Memorial Hospital, share these six values: Patient medicine clerkship at Stephens Memorial Hospital. Centered, Respect, Integrity, Excellence, Ownership, and Innovation. Dr. Gregory Hardy, Rural School Longitudinal Integrated Clerkship Site Director, shares “The Our values are at the core of living our mission of working together so our communities are the relationship between Stephens Memorial Hospital and the Tufts University School of Medicine healthiest in America. Maine Track remains strong and we are starting to see encouraging returns. A significant number of students are returning to Maine to practice Medicine. This success is made possible through hard work by many people in every department of the hospital, the teaching physicians and also the participation of our patients from our community.”

10 11 New Space, Same Excellent Service Western Maine Pediatrics, a department of Stephens Memorial Hospital, is excited to be delivering high-quality care to patients and families in their recently renovated office space. Located on the second floor of the Ripley Medical Office Eric Gerchman, MD - Western Maine Primary Care Building, Western Maine Pediatrics began seeing patients in the update suite in February of 2017. Eric Gerchman, MD, joined Western Maine Primary Care, a department of Stephens Memorial Hospital, in October of 2016. Dr. Gerchman earned his Medical Degree at Finch University of The updated space features state of the art Health Sciences - Chicago Medical School and completed his Family Medicine residency training at surroundings and is designed as a Patient-Centered Lancaster General Hospital. Dr. Gerchman was also named Maine’s Family Medicine Physician of Medical Home. The practice space has nearly the Year in 2016. doubled in size and now offers 15 patient exam Pictured above (left to right): Jennifer Beaudoin, LCSW, rooms. Dr. Gerchman joins our team of providers in delivering high-quality patient care to our community. Sarah Wilson, MD, Jennifer Sunday, DO, Lisa Letourneau-Bonn, PNP, Kathleen Herlihy, MD and Danielle Tran, MD.

12 13 COMMITTED GIVERS Jewel and Brian Nolan, MD CARING GIVERS ($10,000 or Greater) Dr. and Mrs. Mark Ratner ($300-$499) Rev. and Mrs. Robert C. Sallies James and Pirkko McBride Janet Stowell Ms. Brenda Birney Stephens Volunteer Services IMO Dexter Stowell Mr. and Mrs. John R. Carlson Mr. and Mrs. Lewis Frederick Sutherland Crossway Family Dental LEADERSHIP GIVERS Mr. and Mrs. Roland L. Sutton, Jr. Mr. and Mrs. John A. Gray, Jr. ($5,000-$9,999) Ms. Kimberly A. Verville Bill and Nancy Hanger Mr. and Mrs. David Hoisington Donna and Timothy Churchill COMPASSIONATE GIVERS Mrs. Eleanor A. Kubeck The Goodwin Family Dr. and Mrs. Charles W. Little Nancy and Ernest Jackson ($750-$999) Dr. Fred B. Jordan Peter and Kathleen Leslie Meg Mineweaser and Francis X. Kieliszek, MD Rev. Henry A. Male, Jr. Marjorie and William L. Medd, MD John and Karen O’Brien Mrs. Anne S. Minster Christiane and Reynold Villedrouin, MD Leslie and Martha Gammon Mr. and Mrs. Fred M. Mitchell IMO Heidimarie and Emery Gammon Ms. Sondra Prestia CHAMPION GIVERS Gary and Bonita Smith ($2,500-$4,999) GRACIOUS GIVERS IMO Thomas E. Cushman, Sr. ($500-$749) Hilary and Donald E. Ware, MD John Cox and Debra Sinclair Mr. and Mrs. Douglas Zinchuk Anonymous

BENEVOLENT GIVERS IMO Herbert Strauss The Cushman and Pamela Andrews Donor Disclaimer: ($1,500-$2,499) Family Fund of the DuPage Foundation Every effort has been made to ensure the Mr. and Mrs. Stephen E. Bachand Mrs. Joan W. Cummings accuracy of the donor listings, and we sincerely Norman and Elaine Emery Mr. and Mrs. Eugene N. Benner regret any error or omission. If you have found Dr. and Mrs. David T. Greenleaf Mr. Robert A. Bizier a mistake, please notify the Development Office Brian and Shelly Shibles Deidra and Levi Brown at (207) 744-6049 so that we can make the Spectrum Medical Group Dr. Margaret Burns correction in our records. Mr. and Mrs. Jeffrey Sutton Doug and Suanne Craib IMO = In Memory Of CenteringPregnancy® Mrs. Lisa A. Donohue IHO = In Honor Of SUPPORTIVE GIVERS IMO Brenda L. Somers In 2017, Western Maine OB/Gyn introduced a new way of delivering prenatal care, “CenteringPregnancy®”. ($1,000-$1,499) Mrs. Mary E. Elder IMO Neil R. Elder This exciting model of pregnancy care will specifically address the issues of our patients and our community. Mr. and Dr. Jeannette Andrews Louise and James E. Eshleman, DO How Centering Works: Centering group prenatal care follows the recommended schedule of 10 prenatal Lee and Al Barth Drs. James Gallea and Claire Danby Mr. and Mrs. Kevin E. Carleton Dr. and Mrs. Todd Gauger visits, of which 6 are centering visits 90 minutes to two hours long - giving women 10x more time with their Mr. and Mrs. Christopher Charlton R. Elizabeth Baird and David J. Kumaki, MD provider. Moms engage in their care by taking their own weight and blood pressure and recording their own Mr. and Mrs. Andrew O. Dewing Danielle Tran, M.D. and Paul G. Morton, MD health data. This includes private time with their provider for belly check and addressing personal concerns. IMO Dr. and Mrs. Stephen B. Dewing Mr. and Mrs. Richard H. Penley Cynthia and Peter Harbage, MD Mr. and Mrs. George W. Rice CenteringPregnancy® brings 8-10 women all due around the same time together for their care. Providing care Suzanne and Gregory J. Hardy, MD Paula J. Staples in this way allows moms and providers to relax and get to know each other on a much deeper and meaningful Bud Howe IMO Ms. Kristen Kane IMO Joan Ward Howe Mr. and Mrs. David Sutton level. Members of the group form lasting friendships and are connected in ways not possible in traditional Arlan and Ellie Jodrey John Tucker care. Mr. Donald F. McConville Mr. and Mrs. Ben W. Weigel

14 15 Abbie Graiver Appointed Director of Development, Marketing and Community Relations Abbie Graiver was appointed to the Senior Leadership Team as the Director of Development, Marketing and Community Relations in April of 2017. In her new role, Graiver is responsible for fundraising activities for Western Maine Health including: the Stephens Memorial Hospital Annual Fund, Planned Giving, in addition to overseeing marketing and community relations initiatives. Graiver also serves as the Director of Physician Recruitment. Graiver holds a Bachelor of Arts in Communication from the University of Southern Maine and has been a part of the Western Maine Health family since 2011, most recently serving as Director of Creative Services and Physician Recruitment. 2017 Annual Fund For 60 years, Stephens Memorial Hospital and friends like you have championed the need for quality healthcare in western Maine. From its humble beginnings to our current facility, the staff at Stephens Memorial Hospital has been able to provide exceptional medical care because of the commitment of our staff and the generous financial support from our community. Support provides crucial funding to meet our community’s healthcare needs of everyone – regardless of their ability to pay. In 2017, the Stephens Memorial Hospital Annual Fund supported our Emergency Services department, which included helping fund the purchase of a new portable x-ray unit. The portable x-ray unit is used most often in the Emergency Department, but will improve care for patients in all departments.

16 17 Concerned Givers Bruce and Pat Cook Mr. Anthony Kleitz Mrs. Winifred I. Mott Mr. and Mrs. Charles E. Tobie ($100 - $299) David and Gail Danforth Dr. and Mrs. Ryan R. Knapp IMO Family Members Mr. and Mrs. George R. Townsend Mr. and Mrs. James Delamater Mr. and Mrs. Ronald K. Kugell Mr. Jonathon G. Palsson IMO Adrianne E. Callahan Donna M. Alexander IMO James F. and Evelyn Cleveland Mr. Charles R. LaBay Paris Cape Realty Mr. and Mrs. Robert K. Tracy Ms. Barbara Allen Ms. Shannon Dietz IMO Lois E. LaBay Mr. and Mrs. Timothy H. Parsons Mr. and Mrs. Theodore R. Tracy IMO Loved Ones Richard Dillon Ms. Ethel H. Lacourse Mr. and Mrs. Frank C. Perham IMO Mr. and Mrs. Rupert Tracy and Judith M. Allen Dyer’s Camp and Cottage Service IMO Norman and Roland LaCourse Ms. Shirley M. Perron Mr. and Mrs. Soloman N. Gay Ms. Candace L. Anderson Mr. and Mrs. George H. Emerson Dr. Christopher Lanoue Mr. and Mrs. Rawn Phinney Mr. and Mrs. Daniel Treadwell Meredith and Philip S. Anson, MD Ms. Renee Farnham Ms. Patricia Laramee Mr. and Mrs. John D. Pinto Twin Town Homes, Inc. Austin Associates Mrs. Katherine P. Felmeth IMO Dorothy MacDonald Mr. David I. Porter Mrs. Jayne Van Tol Mr. and Mrs. Allen D. Bancroft Mr. and Mrs. Lynn Foster Mr. and Mrs. Jim D. Mann Mr. and Mrs. Raymond T. Prada IMO Walter G. Phillips Mrs. Judy Barker IMO Members of My Loving Family IMO Roscoe and Catherine Downing Mr. and Mrs. David J. Preble Mr. and Mrs. Stephen W. Veazey IMO Bradley Barker Charles and Joan Frost Mr. and Dr. Mike A. LaRosa, MD Joel and Kathy Pulkkinen Mr. and Mrs. Jerry Verrill Mr. and Mrs. F. Dana Bartlett Cheryl Fulcher Mr. Carl E. Libby Mr. and Mrs. Leslie E. Pulsifer Mr. and Mrs. Frank A. Vogt Mr. Ellis N. Bean Edwin and Jane Gibson Mr. and Mrs. Joseph W. Linley Queen of the World, Inc. Pat Watson IMO Faye Bean Ms. Harriet E. Gilpatrick Mr. and Mrs. Benjamin M. Llewellyn Mr. and Mrs. Richard Rasor Dr. Katherine M. Webster Jill and Robert R. Bean, MD. Mr. and Mrs. Dean H. Glazier Abbie and Josh Marr Mrs. Carol Ann Raymond Mrs. Margaret Weller Ms. Thelma O. Bedient Gleason Radio Group/ IMO Dorothy MacDonald Mr. Richard Reeves IMO Donald Weller Mrs. Claudia Benge WOXO 92.7 FM Mallard Mart Ms. Judith H. Richardson Mr. and Mrs. William W. White, III Mr. and Mrs. Donald G. Bennett Patricia and R. Reed Gramse, MD Robert and Annette Martin IMO Bobby T. Richardson Mr. and Mrs. David E. Wilson Craig and Kimberly Bernero Mr. and Mrs. James M. Hamper IMO C. Seymour and Marion Card and Mr. and Mrs. Stanley R. Richardson Mr. and Mrs. James L. Young IMO Dorothy MacDonald and Jeffrey Allen Robert Hand Charles and Violet Martin Nancy T. Rideout Mr. and Mrs. Joseph W. Zilinsky Mr. and Mrs. Peter C. Bickford Wendy and Sean T. Hanley, MD Mr. and Mrs. Kenneth E. McCulloh Mr. Roger M. Rines Mr. and Mrs. Robert D. Blair Mrs. Patricia Heintz Mr. Donald C. McKenne Mr. and Mrs. Robert Ryan Donor Disclaimer: Mrs. Reta L. Briggs IHO Dr. Peter Harbage and IMO Wally John Meader Mr. and Mrs. William J. Ryan IMO Donald C. Briggs Marianne Gallo Brewster Burns and Catherine J. Medd IMO Larry Pugh Every effort has been made to ensure the accuracy Mr. and Mrs. Peter J. Brown Mrs. Earla Harthorne Mr. and Mrs. Richard I. Melvoin Mrs. Marilyn G. Sahlberg of the donor listings, and we sincerely regret any error or omission. If you have found a mistake, Mrs. Barbara E. Buckley IMO Gordon Harthorne Mrs. Alberta Merrill Mr. and Mrs. Bruce C. Sanborn please notify the Development Office at IMO George and Constance Elliott Ms. Elizabeth Hayden IMO Cornelius J. and Gregary Merrill Bud Santos (207) 744-6049 so that we can make the Mrs. Barbara A. Buerkle Kate Herlihy, MD and Family Lissa Merrill Ms. Jean C. Saunders correction in our records. IMO Neil P. Buerkle Mrs. Susan Herlihy Mr. and Mrs. Edwin G. Michaud Mr. and Mrs. William D. Scott IMO = In Memory Of Ms. Mary Louise Burns Mr. Peter Hirsch Lisa and Chris Miller Mr. and Mrs. David S. Shaw IHO = In Honor Of Mr. and Mrs. Anthony Butterall Mr. and Mrs. Arlin J. Holt Mr. Robert Miller Mr. and Mrs. Foster M. Shibles Camp Pinecliffe Mr. and Mrs. Charles R. Howe Ms. Donna A. Miller Mr. Robert J. Shuttle Ms. Kara J. Campbell Dr. and Mrs. Aaron J. Im Ms. Shirley S. Miller IMO Carole B. Shuttle Mr. and Mrs. Peter B. Chapman Ms. Cynthia F. Immonen Mr. and Mrs. H. Sawin Millett, Jr. Dr. Albert G. Sledge, IV Mr. Jeffrey E. Chase Mr. Robert B. Ivey, Jr. Mr. and Mrs. Theodore C. Moccia Mr. Herbert J. Somers, Jr. Mr. Norman G. Clanton Mr. Richard L. Jackson Bob and Joan Moorehead Mrs. Ruth E. Starbird IMO Sylvia D. Clanton Ms. Georgette L. Jewell Mr. Roland F. Morey IMO Winnie Hoyle Ms. Laura A. Cleveland Mr. Michael A. Jodrey Mike and Susan Morin Mr. and Mrs. Henry Stewart IMO Evelyn M. Cleveland Ms. Pamela L. Johns Mr. and Mrs. Henry R. Morton Ms. Judith T. Stone Jerry and Linda Cleveland Mr. and Mrs. Wayne K. Kennagh Mr. and Mrs. George L. Morton Bonnie and Robert K. Story, Jr., MD Mr. and Mrs. William Colbath Mr. and Mrs. James E. Kent Mr. and Mrs. Henry T. Morton Mr. and Mrs. Christopher Tarr Ms. Carolyn M. Colby Dr. and Mrs. Matthew S. Kerr Mr. and Mrs. Theodore Morton Mr. George W. Tibbetts, Jr.

18 19 Taking Ownership in Healthy Communities Annamarie Pond, DO Western Maine Primary Care The Stephens Community Healthcare Foundation directs the fundraising and philanthropic activities of Western Maine Health, ensuring that local funds contributed by area donors remain in Annamarie Pond, DO, joined the community to support local health care needs. Whether the need is purchasing state-of-the-art Western Maine Primary Care, a medical equipment, supporting community education initiatives, or promoting health programs, department of Stephens Memorial the Foundation is committed to ensuring a healthy future for the people of western Maine. In Hospital, in 2017. Dr. Pond earned 2017, Stephens Community Healthcare Foundation awarded three grants totaling $22,220. her Doctor of Osteopathic Medicine at the University of New England • The Cancer Resource Center of Western Maine in Norway was awarded a grant to help College of Osteopathic Medicine support wellness classes and programs they offer, which includes a Yoga Warriors Class. in Biddeford and completed her • Camp Susan Curtis of Stoneham was awarded a grant to assist in program development to Family Medicine residency training integrate a Climbing Tower into their Challenge Ropes Course. at Central Maine Medical Center. • The Progress Center in Norway was awarded a grant for their Feel Better Food program to Dr. Pond has been a family medicine provide home delivery of nutritious meals for patients recently discharged from the hospital. provider in Maine since 2012. This program works to address the problem of malnutrition among at risk patients who are Dr. Pond joins our team of providers recovering from an illness. in delivering exceptional care to our • The Center for an Ecology Based Economy in Norway was awarded a grant to purchase patients. plantings and supplies to expand the Edible Main Street program. This project highlights healthy eating and provides access to fresh vegetables on Main Street to those in need. • Oxford Hills Skin Cancer Prevention Initiative through Oxford Hills Comprehensive High School, was awarded a grant to provide education about skin cancer prevention and detection to the students at the high school and community. This initiative is addressing the increasing rates of skin cancer in Maine. Two Oxford Hills Comprehensive High School students pose with sunscreen dispensers at the Gouin Fields. 20 21 Julia Moore, PA Adult Inpatient Medicine Julia Moore, PA, joined the Adult Inpatient Medicine program at Stephens Memorial Hospital in May of 2017. Moore attended Tufts University School of Medicine earning her Master of Medical Science in the Physician Assistant Program in 2017. She holds a Bachelor of Science in Biology with a concentration in Neuroscience from Colby College. Prior to attending graduate school, she worked at the Transplant Institute at Beth Israel Deaconess Medical Center coordinating clinical trials in hepatology and nephrology research. Ms. Moore joins our team of providers in delivering high-quality care to our patients. Pictured above: Caring for our Community Since 1957 Julia Moore, PA 2017 marked a major milestone for Stephens Memorial Hospital and the communities of western Maine, celebrating the hospital’s 60th Katherine Stebbins, PA anniversary. Adult Inpatient Medicine On the same site it sits today, Stephens Memorial Hospital opened in 1957 with 25 beds, limited technology and no emergency services. Over Katherine Stebbins, PA, joined the Adult Inpatient the last 60 years, Stephens Memorial Hospital has continued to grow Medicine program at Stephens Memorial Hospital in and develop to serve the needs of our community. What has remained September of 2017. consistent over the last 60 years, is Stephens Memorial Hospital’s Stebbins attended Arcadia University in Newark, commitment to providing high-quality care to our patients and families. Delaware, earning her Master of Medical Science in On Saturday, September 23, 2017, Stephens Memorial Hospital the Physician Assistant Program in 2017. She holds a celebrated the 60th anniversary milestone with a crowd of over 500 people Bachelor of Science in Biology from Hobart and William including: Western Maine Health Board of Trustees, Medical Staff, employees and their families. Smith Colleges. Prior to attending graduate school, she Representative Tom Winsor attended the event and presented Timothy A. Churchill, President and worked as a Unit Coordinator Certified Nurse’s Aide. CEO, with a Legislative Sentiment recognizing Stephens Memorial Hospital’s 60th anniversary. Ms. Stebbins joins our team of providers in delivering exceptional care to our patients. Pictured above: Katherine Stebbins, PA

22 23 Friends of WMHCC Maureen Dillon Mr. and Mrs. Thomas G. Harvey Mrs. Lisa Letourneau-Bonn Mrs. Kathryn H. Pacholski Mr. and Mrs. James Swan (Up to $100) IMO Daniel Miclon Dorothy Hatch Ms. Martina K. Levesque Mr. and Mrs. Clifford Parsons IHO DR. Robert Story and IMO Benton Ms. Jeanette M. Dixon Ms. Linda Hatch Mrs. Beverly Leyden IHO Ms. Althea Stevens and Nettie Swan, Robert L. Brown and IMO Ruby Wing Ms. Suzanne Hayner Mrs. Nesta Littlefield Mr. and Mrs. Barry A. Patrie Sandra Brown Mr. Howard F. Akers Mr. and Mrs. John M. Doyle Ms. Karen T. Hodsdon IMO James R. Littlefield Mr. and Mrs. Robert C. Pazdan Mrs. Ruth Swan Mr. and Mrs. Clifford J. Allen, Jr. Ms. Geraldine Dudley Mr. and Mrs. Richard C. Hoeh Ms. Christine Longley Ms. Judith Pelletier Mr. Albert F. Temm Diane Allen Mr. and Mrs. Adrien A. DuMais Mr. and Mrs. Parks Holcomb IHO Dr. Hardy Barb Pendleton Mr. and Mrs. Evan A. Thurlow American Legion Auxiliary Unit 72 Roland and Ruth Dunham Robert and Martha Holden Mrs. Arlene S. MacKillop IMO Irwin “Duffer” Pendleton Ms. Patricia E. Thurlow Earl Andrews Ms. Donna Dunn IMO Dr. Warren Hazelton Mr. and Mrs. Jon Magoun Mr. and Mrs. Roscoe E. Perham IMO Ruby Wing Ms. Mary U. Andrews Ms. Norma C. Dunn Mr. and Mrs. James Holmes Mr. and Mrs. George E. Maguire Mrs. Peg Perham Karen Thurston IMO Oscar Andrews Ms. Rhonda J. Dunn Ms. Ann J. Holt Rhonda Maher Miss Sarah O. Perkins Mr. and Mrs. Arthur S. Traficonte Ms. Audrey E. Banks Ms. Catherine M. Duthie Mr. Edwin Howe Charles and Frances Martin Mr. and Mrs. Brent Phinney Ms. Karen T. Turino Mr. and Mrs. Richard F. Beal Mrs. Martha S. Eaton Ms. Patricia M. Howe Ms. Danielle Martin Ms. Eleanor L. Pike Mr. and Mrs. Joseph Urell Dean A. Beaudin Ms. Noreen E. Edwards Mr. and Mrs. Wayne Howe Mr. Rexford L. Martin Ms. Eleanor H. Polland Susanna Vaara Ms. Ruth J. Bebko Jeff and Lisa Eichel IMO Ruby Wing Rev. and Mrs. Donald H. Mayberry Mrs. Patricia W. Pulkkinen Mr. and Mrs. Christopher D. Van Curan Ms. Jennifer Blastow IMO Frederick and Margaret Bousquet Noah and Doris Jaynes Mr. and Mrs. Dennis F. Mazurkiewics Ms. Sharie L. Quinn IMO Juneta Dinsmore Allen Mr. James A. Bois and Linwood Eichel Ms. Cheryl L. Johnson Paul and Natalie McAllister IMO Edward M. Quinn Mrs. Mary D. Verenis IHO ED Staff Mr. and Mrs. John P. Ellis IHO Lisa Miller, MD IMO Lawrence and Pauline McCallister Vicki and Peter Rackliffe Mr. Kenneth W. Walker Ms. Jennifer L. Boenig Mr. and Mrs. Ken Farrington Mr. and Mrs. Robert H. Johns, Jr. Mr. and Mrs. John J. McCormack, Sr. Sam and Janet Ray Ray Ms. Vicky Phillips Withee Ms. Beryl Bonney Fickett and Jordan Plumbing Mr. and Mrs. Roy E. Johnson Ms. Katherine F. McDonnell Mrs. Kay Rector Mr. and Mrs. John D. Wait, Jr. IMO My Parents Contractor Mrs. Wilma W. Johnson Mr. Ralph W. Merrill Rice Tree Service Ms. Ruth L. Watson Mrs. Nancy L. Bonney Louise Fillebrown Mr. and Mrs. Arnold Jordan Mr. Allen W. Messer Mr. and Mrs. Stephen J. Riggott, Jr. IMO Richard Watson Mr. and Mrs. Scott Bottomley Ms. Jennifer Fogg Mr. and Mrs. Tony Jordan Ms. Roberta F. Metivier Mr. and Mrs. Gary S. Robbins Ms. Barbara G. Werner Ms. Mary Britton Ms. Betsey Foster Mr. and Mrs. David A. Kallander Ms. Kyla Meyer Ms. Elaine C. Roberts Dr. and Mrs. Berwyn D. Wetter Hannaford Brothers Mr. and Mrs. Donald Foster Ms. Monica J. Keenan Ms. Sylvia Michaud-Kessell Shannon G. Roberts Mr. and Mrs. John P. Wilkins Ms. Lois A. Brown Mr. Paul R Foster William H. Kieffer III and James M. IMO Robert Kessell Mr. Lyndon Rogers Jodie D. Wilson Mr. O. Wesley Brown Ms. Leah M. Frechette May Mr. and Mrs. Sterling A. Mills Mr. Robert H. Ross Ms. Roma B. Wilson Mr. and Mrs. Warren H. Bryant Gammon Landscape Nursery Inc. IHO Wendy and Dick Penley Mr. and Mrs. Andrew P. Moll Mr. and Mrs. Stanley Rothenberg IMO Dorothy MacDonald Mr. and Mrs. Frank B. Burgess, Sr. Mr. and Mrs. Walter L. Geddry, Jr. Ms. Tasha Keniston Mr. Gary W. Moore Mr. Clifford Rowe Mr. and Mrs. Kelly T. Wright Ms. Madeleine C. Chaplin Ms. Beth-Ann F. Gentile Mrs. Sandra Kennedy Kelly C. Moore Mrs. Olive Sanborn Penny York Mr. and Mrs. William T. Chouinard IHO William Medd, MD Ms. Dawn M. Kidder Mr. and Mrs. Earl M. Morse Mr. and Mrs. Oskar Scholz Ms. Winona Clark Mr. and Mrs. Carl L. Glidden Mr. and Mrs. John H. Kimball Mr. and Mrs. Ronald A. Morse Mr. and Mrs. Daniel E Scribner Donor Disclaimer: Mrs. Annette L. Clough Mr. and Mrs. Bruce D. Glines Ms. Martha A. Kinsel IMO Frank and Emma Morse and Ms. Sheila P. Seamans IMO Robert Clough Every effort has been made to ensure the accuracy Cathy Godwin Mr. Dominik Klinger Andrew and Ruth Lacko Judy and William Seames of the donor listings, and we sincerely regret any Ms. Virginia Colby Ms. Kris-Jenna Gonzalez Mr. Paul L. Krinsky Mr. and Mrs. Joshua Mowery Mr. and Mrs. John W. Shilling error or omission. If you have found a mistake, Mrs. Hazel R. Cole Mr. and Mrs. Dennis B. Gray Mr. and Mrs. Larry LaBossiere Mrs. June Muzik Mr. Ryozo Shimamura please notify the Development Office at Mr. and Mrs. Michael A. Coletta Ms. Judy E. Green Megan Millett LaCroix Ms. Colette Newell Mr. Daniel F. Simpson (207) 744-6049 so that we can make the Mr. Conrad B. Conant IMO Mr. Wayne Lawrence Roger and Brenda LaCroix Jeff and Alison Newton Ms. Norma V. Simpson correction in our records. Mr. and Mrs. Allen S. Cressy Mr. and Mrs. Bradley Grover IMO Austin Millett IMO Richard E. Newton IMO Frances and Ronald Simpson IMO = In Memory Of Ms. Lola B. Crockett IMO Ed and Ruth Swett Mrs. Muriel Lang Mrs. Marjorie L. Nihan Mrs. Mary F. Smith IHO = In Honor Of Ms. Lynn Cummings Mrs. Michalene E. Hague Ms. Marilyn Lapham Mr. and Mrs. Paul O. Beller Mr. and Mrs. H. William Steiger IMO May P. Cummings IMO Robert C. Hague IMO Mr. and Mrs. Philip King Mrs. Patricia A. O’Brien William and Sara Stockwell Ms. Caroline A. Currier Mrs. Janine Hale Mr. and Mrs. Gerard M. LeBlanc Ms. Michele O’Connor Margaret L. Sutton Ms. Barbara Curtis Mr. and Mrs. Richard R. Hallee David and Denise Lebroke Mr. and Mrs. Felix Otero-Otero Ms. Rachel R. Deans Ms. Clara B. Hamlin IMO Daniel Peterson Mr. and Mrs. James B. Owen Mrs. Thelma Denlinger

24 25 Active Medical Staff Affiliate Medical Staff Patrick Hackett, MD Ryan Mountjoy, MD Timothy Haley, DO Christopher Murry, DO Jeannette Andrews, DO Mats Agren, MD Scott Hamilton, MD Orion Nohr, MD Sarah Bray, MD John Allyn, MD Tarek Hammour, MD Annabelle Rae Norwood, MD G. Sean Callender, MD Laura Anderson, MD Diane Hankes, DO Vincent Oliviero, MD Denise Cogle, DO David Andrews, MD Sean Hanley, MD Micah Ownbey, MD Christopher Connors, MD Philip Anson, MD Timothy Hayes, MD, DVM Clifford Peck, MD Carolyn Costanzi, MD Robert Ascanio, MD R. Bradley Hayward, MD Nicholas Perros, MD Richard DeCarolis, DO Stephen Barr, MD Erica Heinrich, MD James Pisini, DO James Eshleman, DO Richard Beasley, DO Elizabeth Herrle, MD Luiz Pita De Oliveira, MD T. Kevin Finley, DO Joshua Berlat, MD Peter Hubbs, MD Jason Pollard, MD James Gallea, MD Hagen Blaszyk, MD Johann Ingimarsson, MD Justin Poltak, MD Eric Gerchman, MD Thomas Bolles, MD Laura Irwin, MD Spencer Powers, MD Benjamin Hagopian, MD Andrea Boni, MD Ross Isacke, DO Cameron Price, MD Peter R. Harbage, MD Timothy Botler, MD Hani Jarawan, MD Amina Qazi, DO Gregory Hardy, MD Nancy Boulanger, MD Courtney Jensen, MD Amy Riviere, DO Kathleen Herlihy, MD William Boyd, MD Michael Jones, MD Reid Roberts, MD Thomas Hewson, MD Michael Brown, MD Emily Keller, MD Stephen Rodrigue, MD Inga Johannesson, DO Richard Brown, MD Joshua Keller, MD Clifford Rubin, MD Thomas Johnson, MD Matthew Buttarazzi, MD Karen Kenny, MD Thomas Ryan, MD Launching Our Matthew Kerr, MD Christopher Cary, MD Katherine Kimmelshue, MD Jeffrey Schoengold, MD Frank X. Kieliszek, MD Robert Cawley, DO Patient-Centered System Website Christine Kleinman, DO Samuel Scott, MD Ryan Knapp, MD Isaac Chemmanam, MD W Daniel Kovarik, MD Linda Serna, MD David J. Kumaki, MD Angus Christie, MD In the Spring of 2017, Western Maine Health Randy Kring, MD Hilamber Subba, MD Christopher Lanoue, MD Robert Christman, MD joined other MaineHealth system members in James Kuhn, MD Henry Talarico, MD Laura LaRosa, MD Caitlin Civiello, MD launching our redesigned website. Designed first Anton Kurtz, MD Jennifer Thompson, MD Noemi LeFranc, MD Dana Crovo, MD Sarah Laduzenski, MD Ioana Tolocica, MD and foremost with patients in mind, the new site William L. Medd, MD Craig Curry, MD David Langdon, MD Thomas Van der Kloot, MD has a refreshed look and feel, improved navigation Ola Melhus, MD James DeCourcey, DO David Lavoie, MD Graham VerLee, MD Lisa Miller, MD Christina DeMatteo, DO and the same reliable health information our Janessa Leger, MD Katherine Webster, MD Brian M. Nolan, MD William Dietz, MD communities depend on. Paul Lennon, MD James Wilkerson, MD Eric Osborne, DO Kolleen Dougherty, MD William Lewis, MD Joel Wirth, MD Western Maine Health is proud of our new web Wayne Piers, DO Douglas Dressel, MD Charles Lord, MD James Wolak, MD Tobin Piker, MD Timothy Dutton, MD presence and invite you to explore the site. To John Love, MD Bryce Wolf, MD Annamarie Pond, DO Robert Epstein, MD access the new website please visit us online at: John Lualdi, MD Emily Zarookian, MD Allan Reis, Jr, MD Mary Fleming, MD www.wmhcc.org. John Makrides, MD Eva Zaslavsky, MD Peter Siviski, MD Blayne Fritz, MD John Martel, MD, PhD Albert Sledge, IV, MD Ramesh Gaindh, MD Brian McAllister, MD Jennifer Sunday, DO George Dale, MD Janet McCulley, DO Danielle Tran, MD Kim Ginevan, MD Jonathan Mendelson, MD Reynold Villedrouin, MD Barry Gleason, MD Emily Meserve, MD Martin Whitaker, MD Katrina Good, DO Gregory Morrissette, MD 26 Sarah Wilson, MD Ronald Guibord, MD 27 Western Maine Health Affiliates Stephens Memorial Hospital Western Maine Surgery Western Maine Mountain Clinic 181 Main Street, Norway, Maine Ripley Medical Office Building Sunday River (207) 743-5933 193 Main Street, Norway, Maine South Ridge Base Lodge Western Maine Primary Care (207) 743-2544 Bethel, Maine William L. Medd, MD Health Center PACE Paramedic Services (207) 824-4900 8 Pikes Hill, Norway, Maine 181 Main Street, Norway, Maine School Based Health Clinic (207) 744-6444 (207) 744-5933 Emergency Dial 911 Oxford Hills Middle School Western Maine Obstetrics and Stephens Community Healthcare (207) 744-0322 Gynecology Foundation Oxford Hills High School Ripley Medical Office Building 181 Main Street, Norway, Maine (207) 743-8914 ext. 9522 193 Main Street, Norway, Maine (207) 744-6049 (207) 743-7605 Stephens Memorial Specialty Clinic Western Maine Pediatrics 199 Main Street, Norway, Maine Ripley Medical Office Building (207) 743-2945 193 Main Street, Norway, Maine (207) 743-8766

Programs and Services Advanced Directives Infusion Center Pediatrics Arthritis Services Internal Medicine Physical Rehabilitation Cardiac Services Laboratory Services Volunteer Services Cancer Services 5210 Let's Go! Oxford County Urology Services Chaplain Visitation MedAccess Program Women's Imaging Center Diabetes Education MyChart Vital Connections Family Birthplace Obstetrics and Gynecology Family Medicine Ophthalmology Support Groups Emergency Services Orthopedic Surgery Diabetes Support Group General Surgery PACE Paramedic Services Parkinson's Support Group Healthy Oxford Hills Pathology Services COPD Support Group Imaging Services Patient Care Navigator Women’s Cancer Support Group

Stephens Memorial Hospital does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment, or publication in its programs, services, and activities, or in employment. For further information about this policy, contact: Quality and Safety Specialist, (207) 743-5933 extension 6136.

28 29 Western Maine Health Senior Leadership Team Western Maine Health Financials Year Ended September 30 Unrestricted Revenues, Gains, and Other Support 2016 2017 Timothy A. Churchill Gregory Hardy, MD Net Patient Services Revenue net of Contractual Allowances and Discounts $69,807,025 $73,899,792 President and CEO Chief Medical Officer Provision for Bad Debt (5,178,248) (5,987,993) Other Operating Revenues 2,010,568 2,368,781 Non-Operating Gains (Losses) 420,697 877,824 Total Revenues, Gains, and Other Support 67,060,042 71,158,404

Expenses John W. Cox, CPA Shelly Shibles, RN, BSN 41,027,286 43,294,502 Regional Chief Financial Officer Regional Vice President of Quality and Safety Professional Care of Patients 7,917,427 8,541,134 Employee Benefits 12,270,423 12,556,054 Administrative and General Services 2,251,688 2,869,936 Depreciation and Amortization 205,112 270,617 Interest 1,279,252 1,298,947 Margaret Burns, RN, PhD Roberta Metivier, MS State Taxes 64,951,188 68,831,190 Senior Vice President Clinical Senior Director of Human Resources Total Expenses 2,108,854 2,327,214 Excess of Revenues over Expenses 154,955 3,752 Net Assets Released from Restrictions (212,000) (225,000) Equity Transfer (to) from MaineHealth $2,051,809 $2,105,966 Increase (Decrease) in Unrestricted Net Assets Abbie Graiver Director of Marketing, Western Maine Health Care Statistics Development, Community Relations and Physician Recruitment Births 144 MRI Procedures 1,711 Mammograms 4,434 Western Maine Health Board of Trustees Other Imaging Procedures 21,650 Emergency Room Visits 15,433 Patricia Weigel, Chairman Ted Moccia Ex-Officio without Vote Tom Morton, Vice Chairman Brian Nolan, MD Ambulance Runs 4,127 William L. Caron, Jr., Lance Bean Marc West President, MaineHealth Inpatient Days 4,606 Gene Benner Robin Zinchuk Al Swallow, Surgical Procedures 2,430 Holly Bancroft Brown Ex-Officio with Vote Outpatient Visits 102,288 Kevin Carleton EVP and Treasurer, MaineHealth Timothy A. Churchill Lab Procedures 137,185 Todd Gauger, DVM Jennifer Sunday, DO, Kathleen Herlihy, MD President & CEO, Western Maine Health Employees 661 Medical Staff President-Elect Ryan Knapp, MD Kathleen Herlihy MD, Lisa Miller, MD Medical Staff President 30 H. Sawin Millett, Jr. 31 (207) 743-5933 • www.wmhcc.org Facebook.com/StephensMemorialME If at any time you wish to be removed from our mailing list please call (207) 744-6049.