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Powerful Tools for Ringcentral Office® Users

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Powerful Tools for Ringcentral Office® Users Powerful Tools for RingCentral Office® Users DESK PHONES | RINGCENTRAL MOBILE APP RINGCENTRAL FOR DESKTOP | GLIP BY RINGCENTRAL RingCentral desk phone Four Powerful Quality business phones featuring HD voice and Tools powerful features that optimize productivity. for RingCentral Office® Users RingCentral mobile app RingCentral for Desktop Take HD voice, fax, text, online meetings, conferencing Initiate a call, send a text, start a conference, or send a fax and more with you anywhere on your smart devices. from your desktop computer with the click of a mouse. Download for iPhone®/iPad® Download for PC Download for Android™ Download for MAC Glip by RingCentral Collaborate with your contacts, including online chat, project management, file sharing, events, and more. Download for iPhone Download for Android Download for PC Download for MAC CONVENIENTLY DOWNLOAD ALL OF THE APPLICATIONS FROM RINGCENTRAL.COM/DOWNLOADS HOW TO USE YOUR RingCentral desk phone Softkeys and hardkeys for most Polycom and Cisco models. Polycom keys Number keys DIAL HOLD VOICEMAIL Lift handset and dial number Lift handset: While on a call: (Do not dial 1 before the area code) Polycom hardkeys Polycom hardkeys/softkey Messages or > Hold or Hold after prompt, enter PIN FLIP Number keys Number keys * > assigned Call Flip number * * to place on hold * 8 6 > after prompt, enter PIN * to end hold TRANSFER CONFERENCE PAGE § While on a call: While on a call: Polycom softkeys Polycom softkeys Polycom softkeys Page > follow prompt or Transfer > dial second number or Conf. > dial second number Page > Page > follow prompt extension and wait for response > Conf. Number keys Number keys > dial extension # # * 8 4 > follow prompt # # * > dial number INTERCOM§ PARK/PICK UP RECORD‡ Lift handset: While on a call: While on a call: Polycom softkeys Polycom softkeys Number keys Intercom > dial extension More Park Park or > * 9 to start and note park location (* 8 - -) * 9 to end Recordings available online: Login > Messages > Recordings Number keys Number keys * 8 4 > follow prompt # # * 3 and note park location (* 8 - -) § Paging and Intercom features are only available if your administrator has enabled them. | ‡ When activated If you change the physical location of this phone, you must register that new location in order to properly route calls to emergency services—such as 911 (US and Can.) or 999/112 (UK). Log in to service.ringcentral.com (US and Can.) or service.ringcentral.co.uk (UK). HOW TO USE RingCentral mobile app Take HD voice, fax, text, online meetings, conferencing and more with you anywhere on your smart devices. CALL MANAGEMENT ACCOUNT SETTINGS ALL-IN-ONE COMMUNICATION Dave Richards For RingCentral calls forwarded to your Tap on the photo to access profile and Tap the drawer to open more options. mobile app with VoIP on. phone configuration settings. Conference Documents For RingCentral calls forwarded to your Status of phone availability mobile app with VoIP off, use these Meetings Messages VoIP Calling over internet key shortcuts: Application settings: Glip Call Log Call Recording *9 (toggle on/off) RingCentral mobile app configuration Call Flip * + assigned Call Flip no. Text Contacts Extension settings: Call Transfer ## + extension or User phone configuration Favorites Dial Pad ##* + phone number Call Park ##*3 Fax Paging *84 + follow prompt Intercom **85 + follow prompt DOWNLOAD RINGCENTRAL MOBILE APPS FROM RINGCENTRAL.COM/DOWNLOADS HOW TO USE RingCentral for Desktop Initiate a call, send a text, start a conference, or send a fax from your desktop computer with the click of a mouse. ALL MESSAGES ACTIVE CALL CONTROL INCOMING CALL Your account presence ACTIVE CALL CONTROL INCOMING CALL Set your availability status. When you’re on an active call: Single screen to view multiple Messages calls—current call, incoming calls, View all your messages in one place. Add person Park to the call. the call. and calls on hold—with options to Messages are always current and answer call, send to voicemail, or synced from your other devices. Use Flip the call to add a caller to the current call. Keypad. another phone. Favorites When you can’t take a call right Add your frequent contacts in Favorites. Put the call Record away, provide a courtesy response. Make call directly from this screen. on Hold. the call. Call Log Transfer Mute Review all call activity on your account. the call. the call. Contacts Separate Personal and Company SMS Fax directories make it easy to quickly find Send text messages to one person or a group. Send faxes, schedule faxes, and the right person. select cover pages from this screen. Online meeting HUD Launch RingCentral Meetings to collaborate Glip Ideal for receptionists and executive and screenshare with remote colleagues Collaborate with contacts, including online assistants, manage multiple incoming or clients. chat, project management, file sharing, calls with the ability to transfer, park, events, and more. pick up, and join calls with ease. Audio conference Hold instant conference calls and Settings Dial Pad easily invite participants. Set your app preferences. Dial a phone number to make calls from this screen. DOWNLOAD RINGCENTRAL FOR DESKTOP FROM RINGCENTRAL.COM/DOWNLOADS HOW TO USE Glip by RingCentral Collaborate with your contacts, including online chat, project management, file sharing, events, and more. Left pane: Conversation pane: Settings Tasks Start a video chat, schedule a calendar View dashboard or set app preferences. Manage tasks across all projects. event, assign tasks, share links, compose a note, or share files. People Links Active one-on-one conversations. View and share links. Call any of your co-workers, or even your guests that are also RingCentral customers. Teams Notes Active team conversations for projects View and create rich-text notes. Start a video chat from any conversation you’re working on. on Glip by clicking the Video Chat button. Files Groups Manage tasks across all projects. Right pane: Ad hoc conversations between three Integrations or more people. Access the recently posted and important Use content from external applications items in the current conversation. Calendar and services. Manage team projects in calendar. DOWNLOAD GLIP BY RINGCENTRAL FROM RINGCENTRAL.COM/DOWNLOADS RingCentral, Inc. 20 Davis Drive, Belmont, CA 94002. ringcentral.com ©2016 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, RingCentral Meetings, and the RingCentral logo are registered trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners. KID-3705 02/2016.
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