Samsung Galaxy J3 (2016) User Guide
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Sprint User Guide A downloadable, printable guide to your Samsung Galaxy J3 (2016) and its features. Available applications and services are subject to change at any time. Table of Contents GETTING STARTED 1 Introduction 2 About the User Guide 2 Get Support from Sprint Zone 2 Set Up Your Phone 4 Parts and Functions 4 Battery Use 6 microSD Card 7 Turn Your Phone On and Off 9 Use the Touchscreen 11 Activate Your Phone 14 Complete the Setup Screens 15 Basic Operations 17 Basics 17 Home Screen and Applications (Apps) List 17 Phone Settings Menu 18 Portrait and Landscape Screen Orientation 18 Capture Screenshots 19 Applications 19 Launch Applications 20 Apps List 20 Phone Number 23 Airplane Mode 24 Enter Text 26 Samsung Keyboard 26 Google Voice Typing 27 Tips for Editing Text 28 Google Account 28 Create a Google Account 29 Sign In to Your Google Account 35 Google Play Store 40 Find and Install an App 40 Request a Refund for a Paid App 41 i Update an App 41 Uninstall an App 43 Get Help with Google Play 44 Lock and Unlock Your Screen 45 Update Your Phone 47 Update Your Phone Software 47 Update Your Profile 50 Update Your PRL 51 Your Phone’s Home Screen 53 Home Screen Basics 53 Home Screen Layout 53 Extended Home Screens 54 Status Bar and Notification Panel 55 Status Bar 55 Notification Panel 57 Customize the Home Screen 60 Change the Wallpaper 61 Add Shortcuts to the Home Screen 62 Add Widgets to the Home Screen 62 Add Folders to the Home Screen 63 MAKING CONNECTIONS 65 Phone Calls and Voicemail 66 Place and Answer Calls 66 Call Using the Phone Dialer 66 Call Emergency Numbers 68 Answer Phone Calls 69 In-Call Screen Layout and Options 71 Place a Call from Contacts 73 Call from Call Logs 75 Voicemail 77 Voicemail Setup 78 Visual Voicemail 78 Review Visual Voicemail 80 Listen to Multiple Voicemail Messages 81 Visual Voicemail Options 82 Configure Visual Voicemail Settings 83 ii Optional Services 86 Caller ID Blocking 86 Call Waiting 87 Conference Calling 88 Call Forwarding 90 Call Settings 91 Contacts 95 Contacts Screen Layout 95 Add a Contact 96 View Contacts 99 Edit a Contact 100 Delete a Contact 102 Share a Contact 103 Import Contacts 104 Back Up Contacts 106 Contacts Settings 107 Messaging 109 Text and Multimedia Messaging 109 Send a Text Message 109 Send a Multimedia Message (MMS) 110 Save and Resume a Draft Message 113 New Messages Notification 114 Manage Message Conversations 114 Messages Settings 117 Gmail 119 Create and Send a Gmail Message 119 Check Received Gmail Messages 121 Use Gmail Labels 123 Archive Gmail Threads 124 Mute Gmail Threads 125 Delete Gmail Threads 126 Search Gmail Messages 127 Report Spam Gmail 129 Add Another Google (Gmail) Account 130 Switching Between Gmail Accounts 132 Gmail Settings 133 iii Email 134 Set Up an Email Account 134 Add an Email Account 135 Add an Exchange ActiveSync Account 138 Create and Send an Email Message 140 Open Email Messages 142 Delete an Email Account 144 Manage Your Email Inbox 146 Exchange ActiveSync Email Features 147 Email Settings 149 Internet and Social Networking 153 Data Services General Information (4G LTE and 3G Networks) 153 4G LTE 153 Your User Name 154 Data Connection Status and Indicators 155 Browser 155 Use the Browser 156 Add a Bookmark 156 View Browser History 158 Open New Browser Tab 159 Browser Settings 160 Chrome Browser 162 Facebook 163 Messenger 164 Hangouts 164 Global Services 167 Activate Sprint Worldwide Service on Your Account 167 Your Phone’s SIM Card for International GSM Roaming 167 Enable Global Roaming Mode 168 Set the Communications Method for Global Use 168 Select a Carrier 169 Make and Receive Worldwide Calls 169 Sprint International Voicemail Service 170 Set Up Your Voicemail Access Number for International Use 170 Access Your Voicemail Internationally 170 International Data Roaming 171 iv Access Email and Data Services Internationally 172 Contact Sprint for Assistance with International Service 172 Connectivity 174 Transfer Files Between Your Phone and a Computer 174 Wi-Fi 176 Turn Wi-Fi On and Connect to a Wireless Network 176 Wi-Fi Settings 178 Disconnect Wi-Fi 179 Wi-Fi Direct 180 Bluetooth 182 Bluetooth Information 183 Enable Bluetooth 183 Pair Bluetooth Devices 184 Connect to a Paired Bluetooth Device 186 Share Information Using Bluetooth 187 Receiving Data Using Bluetooth 189 APPS AND ENTERTAINMENT 191 Camera and Video 192 Camera Overview 192 Take Pictures and Record Videos 193 Take a Picture 193 Record Videos 194 Shooting Modes 195 View Pictures and Videos Using Gallery 197 Edit Pictures 200 Rotate a Picture 200 Crop a Picture 201 Photo Editor 203 Collage 205 Share Pictures and Videos 207 Send Pictures or Videos by Email or Gmail 207 Send a Picture or Video by Multimedia Message 209 Send Pictures or Videos Using Bluetooth 210 Share Videos on YouTube 211 Camera Options and Settings 213 Switch Cameras 213 v Set Camera Options 213 Productivity 216 Calendar 216 Add an Event to the Calendar 216 View Calendar Events 219 Share Calendar Events 220 Sync Calendars 222 Synchronize an Exchange ActiveSync Calendar 223 Calendar Settings 224 Calculator 225 CallWatch 227 Clock 227 Set Alarms 229 World Clock 230 Stopwatch 231 Timer 232 Drive 232 Google Maps 232 Google Search 234 Use Google Search 234 Use Google Voice Search 236 Memo 236 My Files 238 Galaxy Apps 238 Gallery 238 Messaging Plus 240 Microsoft Excel 240 Microsoft OneDrive 240 Microsoft OneNote 240 Microsoft PowerPoint 240 Microsoft Word 241 Uber 241 Video 241 Voice Recorder 241 Entertainment and Activities 245 Google Play Music 245 vi Samsung Milk Music 247 NextRadio 248 Google Play Movies & TV 248 YouTube 248 Sprint Zone 249 SETTINGS 251 Connections Settings 252 Basic Settings 252 Wi-Fi Settings Menu 255 Bluetooth Settings 258 Hotspot Settings 259 Airplane Mode 263 Data Usage Settings 264 Mobile Networks Settings 266 More Connection Settings 267 Tethering Settings 267 Printing 269 Virtual Private Networks (VPN) 273 Default Messaging App Settings 280 Device Settings 282 Sounds and Notifications Settings 282 Sound Mode 282 Volume 283 Ringtones and Sounds 284 Vibrations 286 Sound Quality and Effects 287 Notifications 288 Display Settings 289 Motions and Gestures 291 Applications Settings 291 Application Manager 291 Default Applications 293 Personal Settings 295 Wallpaper 295 Themes 296 Lock Screen and Security Settings 298 vii Lock Screen and Security Overview 298 Screen Lock 299 Disable the Screen Lock 306 Device Security 307 Privacy 309 Location Settings 310 Report Diagnostic Info 313 Easy Mode 314 Accessibility Settings 317 Vision Accessibility Settings 318 Hearing Accessibility Settings 320 Dexterity and Interaction Settings 321 Configure Other Accessibility Settings 323 Add Accounts 324 Backup and Reset 326 Factory Data Reset 327 System Settings 331 Language and Input Settings 331 Battery Settings 335 Power Saving Mode 336 Ultra Power Saving Mode 337 Storage Settings 338 Date and Time Settings 340 Activate This Device 341 System Update 342 About Device 343 GETTING HELP 346 For Assistance 347 Sprint Account Information and Help 347 Sprint Account Passwords 347 Manage Your Account 347 Sprint Support Services 347 Copyright Information 348 Intellectual Property 348 Disclaimer of Warranties; Exclusion of Liability 349 Samsung KNOX 349 viii Samsung Electronics America (SEA), Inc. 349 Do you have questions about your Samsung Mobile Device? 350 Legal Information 350 INDEX 351 ix Getting Started The topics in this section will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations. Getting Started 1 Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Samsung Galaxy® J3 (2016). The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing the Home key. Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and may differ from your phone's display. Other Notations In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” Get Support from Sprint Zone In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app. 1. From home, tap Apps > Sprint Zone . Getting Started Introduction 2 2. From the Sprint Zone main page, tap Support. 3. Tap a topic to view its contents. Getting Started Introduction 3 Set Up Your Phone The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features and buttons. Front View Part Description Earpiece Listen to calls and automated prompts when using the phone. Proximity sensors Detect when objects are close to the screen. For example, when you hold the phone to your ear while on a phone call, the sensors temporarily lock the screen to prevent accidental screen touches.