ANNUAL REPORT 2020

Transforming lives and empowering communities As this Annual Report goes to print, The Nakba the people of Gaza have endured another heavy onslaught — loss of Continues ... life, loss of livelihoods, and material devastation. Clearly, the recovery and rebuilding period will span years. Meanwhile, Jerusalem, the heart of Palestine, is experiencing a renewed threat of displacement especially in the neighborhoods of Sheikh Jarrah and Silwan, with violent attacks on worshipers at Al Aqsa Mosque alongside serious threats to its Palestinian Arab heritage and presence.

Reflecting on this context of UPA’s work and your journey with us, we look to the human tendency for renewal. Finding inspiration, we seek to be a balm for our people’s wounds, a source of encouragement, empowerment and hope for the future.

2 | ANNUAL REPORT 2020 A MESSAGE FROM OUR CHAIRPERSON

Dear Supporters and Friends, Throughout 2020, UPA confronted this crisis head-on, We in the United States providing medical supplies began 2021 with hope that and personal protective the introduction of effective equipment to support the vaccines would soon bring the medical sector, while also COVID-19 pandemic under maintaining our ongoing control. We were beginning programs that address critical to glimpse light at the end needs in the areas of health, Isam Salah of the tunnel, and we were education, and community Chair, Board of Directors increasingly confident that and economic development. what we were seeing was Our staff of 30 employees -- 20 indeed daylight and not the of whom are based in the West headlights of yet another Bank, , , and oncoming train. If only the -- worked tirelessly same feeling were shared by to continue providing support Palestinians in the , to Palestinian communities. Gaza Strip and the refugee For our staff in the field for camps in Jordan and Lebanon. whom work could not be The reality for these people remotely handled, their efforts continues to be high rates came at the heightened risk of COVID-19 cases, woefully of contracting COVID-19. In inadequate medical treatment this annual report, you will and an absence of vaccines, learn about UPA’s direct conditions that are more acute programs in these areas, as because of the longstanding well as the programs that economic, political, and UPA sponsors with trusted social issues faced by these partner organizations. The communities. ANNUAL REPORT 2020 | 3

performance of UPA’s staff in reflect our current thinking be meaningless without your these difficult circumstances, and operation? Are UPA’s ongoing support. UPA has under the very capable programs focused on the areas been in operation for over 40 leadership of Saleem Zaru, of greatest need? Are we years, and during that time we UPA’s Executive Director, has maximizing our efficiency and have worked hard to secure been exemplary. are we making the best use your trust and confidence, and of our unique on-the-ground you, our loyal contributors, Although the COVID-19 presence in the West Bank, have responded positively pandemic required an Gaza, Jordan, and Lebanon? time and again. On behalf increased level of activity Should UPA increase its focus of the directors, our advisory to meet the needs of the on longer-term projects council, our staff, and especially Palestinian communities that and programs that address on behalf of the Palestinian UPA serves, it also bought on community and economic communities we serve, thank periods of reflection. The fact needs? And perhaps most you for your support. that a virus could turn our lives importantly, can we design our upside-down in a few months programs to be increasingly Sincerely, – could make “maklouba” of self-sustaining? the world – made us stop and reflect on UPA’s mission and We will seek to address these how best to fulfill that mission and other related questions in Isam Salah in today’s world. the coming months, so that we Chair, Board of Directors can chart the best and most This reflection prompted useful path forward for UPA, the Board of Directors to and we look forward to sharing undertake, at the beginning of our thoughts with you. this year, a strategic review of UPA’s mission and programs: We appreciate, however, that Does our mission statement a refined strategic plan would 4 | ANNUAL REPORT 2020 A MESSAGE FROM OUR EXECUTIVE DIRECTOR

In 2020 this reality was no established social supports different. The communities you only added to the pandemic’s help us serve experienced the impact on public health. new challenge of COVID-19 in addition to those caused by In the Gaza Strip, to address displacement, occupation, and this reality, UPA’s Healing de-development. Through Feeling Program quickly adapted its services The consequences of COVID-19 to a virtual platform. By doing Saleem F. Zaru also heavily impacted so, the program extended its Executive Director UPA’s in-kind program of outreach to several thousand pharmaceuticals and medical new participants and provided supplies as seaports, airports, essential psychological first Dear Supporters and Friends, and boarders were shut aid as well as ongoing mental down thereby delaying major health support. Thirty-seven years ago, and shipments held in Europe and soon after the US. In the West Bank and elsewhere, in Lebanon suffered numerous UPA was instrumental in devastating hardships One of the main addressing the economic including the Sabra and Shatila recommendations of ramifications of the pandemic Masasacre, UPA established a preventing the spread of by providing much needed fund dedicated to providing COVID-19 is to keep physical food supplies and hygiene kits desperately needed emergency distance. In refugee camps to underserved communities relief in times of crisis. The and areas like the Gaza Strip and marginalized families. Emergency Relief Fund’s origins where the population density derived from the realization is among the highest in the In Lebanon, the state of that ‘emergency’ was and will world, social distancing is emergency caused by the remain a recurring reality for simply not an option. devastating explosion at Palestinians in our areas of the Beirut port compelled operation until a just resolution The anxiety, increased UPA to respond promptly by addresses the root causes of our unemployment, domestic locally procuring medicines people’s oppression. stress, and breakdown of and hospital consumables ANNUAL REPORT 2020 | 5

to replenish the stock of the gap in services. Gaza Camp – scholarships, create job training Palestinian Red Crescent also known as Jerash Camp – is opportunities for youth with Hospitals. Later, this was the poorest of the ten refugee disabilities, promote economic followed by providing these camps in Jordan, with over 52% growth by supporting small hospitals and other health of Palestinian refugees having business startups and and facilities with pharmaceuticals an income below Jordan’s sustainable agricultural and medical supplies through national poverty line. projects in rural areas, address the UPA In-kind gift program. food insecurity in marginalized Establishing a local presence communities and much more. In Jordan, for the last seven in Gaza Camp will allow UPA to years, UPA has been providing scale up the implementation of As importantly, your Palestinian refugees in Gaza much needed interventions in commitment and and Hittin Camps with essential the areas of health, education, overwhelming generosity services that pave the way to a and community and economic enable us to respond to more dignified life. However, to development, and thereby emergencies while maintaining effectively empower Palestinian provide refugees with one of our regular program activities communities and improve lives the most neglected utilities: in support of Palestinian through socially responsible community public space. communities. and sustainable programs, it was clear that an established UPA’s commitment to support On behalf of all those you local presence in the refugee the most vulnerable Palestinian helped us serve, please accept camps was essential. communities is unwavering, our gratitude. and your compassion Therefore, in 2020 UPA empowers us to continue to Sincerely, purchased a modest building act promptly, efficiently, and in the Gaza Camp and plans effectively. to renovate it in the coming year to establish the UPA Gaza Your financial support enables Saleem F. Zaru Camp Center. The Center will us to enhance health services, Executive Director begin by hosting activities for to provide ongoing mental youth and the elderly of the health support to individuals camp who experience a clear and families, offer university 6 | ANNUAL REPORT 2020 HEALTH AND WELLNESS

EMERGENCY With the COVID-19 pandemic taking a heavy toll, UPA delivered an integrated and READINESS multilayered response to strengthen the & CAPACITY health readiness of Palestinian communities both in times of emergency and beyond. BUILDING UPA was among the first to act when the pandemic hit. We provided hygiene supplies, medicine, and food to hospitals, clinics, and centers for the elderly in addition to quarantine facilities in Bethlehem where the first cases of COVID-19 appeared. As the pandemic raged on, we continued with our emergency response efforts while simultaneously shoring up the capacity of health clinics, hospitals, and community- based mental health providers in all our areas of operation. ANNUAL REPORT 2020 | 7

10,000+ 4,000+ 59,000+ Palestinians Palestinians benefited Palestinians supported by food from mental health benefited from security initiatives services medical services

$2.9 MILLION 15,000+ 500 worth of medical supplies kidney dialysis sessions Palestinian refugees shipped to the Gaza Strip, provided to Palestinian with disabilities received Jordan, and Lebanon refugees wheelchairs

10 Hospitals & 7 HEALTH CARE CENTERS serving Palestinians in West Bank, Gaza Strip, and regufees in Lebanon and Jordan 8 | ANNUAL REPORT 2020

EMERGENCY READINESS

Supporting Hospitals in Lebanon The Beirut Harbor explosion exacerbated several already existing crises facing Palestinian refugees in Lebanon. In response, UPA worked closely with our partners on the ground to coordinate and deliver necessary support to “From responding to the explosion to navigating COVID-19, Palestinian Red Crescent UPA played a major role in supporting Palestine Red Crescent Society hospitals Society hospitals, including providing PCR COVID-19 testing serving refugees in kits.” the aftermath of the explosion and beyond. Dr. Riyad Abu Al-Ainain Al-Hamshari Hospital, Lebanon ANNUAL REPORT 2020 | 9

“The lockdown was sudden, and we were not prepared to stay at home. Without my daily wage, I couldn’t come back to my wife and children with food like I did every day. The food parcel we received meant a great deal to us, it kept us safe because I didn’t have to risk exposing myself and my family to COVID-19 in order to bring food home.”

Saleh Rashaydeh West Bank

Tackling Food Insecurity

The sudden lockdowns caused by COVID-19 stripped many Palestinians of their sole source of income, and therefore their ability to put food on the table. Thus, UPA worked with partners in the Gaza Strip, West Bank, and in refugee camps in Lebanon and Jordan to safely provide nutritious food to vulnerable families. 10 | ANNUAL REPORT 2020

Bringing Warmth, In the Gaza and Hittin refugee camps (Jordan), UPA Shelter and Food provided new roofs and heating fuel, shielding Palestinian families from the harshest stretch of winter. These two underserved camps also benefited from UPA’s annual Ramadan campaign, which offered vouchers to purchase nutritious food from local stores. In Aida refugee camp (West Bank), volunteers cooked fresh meals and offered clothing for children as Eid celebrations approached. ANNUAL REPORT 2020 | 11

CAPACITY Improving the Quality of Health Care UPA has a long-standing commitment to strengthening BUILDING hospitals and health clinics serving Palestinians. One of our established partners is the Kidney Dialysis Center at Al-Hamshari Hospital in Lebanon. It serves both Palestinian refugees in Lebanon and Palestinian refugees from at no cost. In 2020, UPA provided a new closed system water filtration unit to bring dialysis treatments up to international standards and significantly improve the outcomes for dialysis patients. UPA also provided COVID testing kits to patients and staff.

In the Gaza Strip, women, and children from three of the most underserved areas received primary care, medical tests, medicine and health education at no or minimal cost. In the northern part of the West Bank, low-income rural communities accessed quality screening, routine care, and surgical care at a leading hospital in Nablus.

“I suffered from anemia and fatigue. I’m thankful to the local clinic and their supporters for providing us with excellent services and proper treatment. I received the necessary medicine and vitamins to improve my iron levels which addressed my condition and helped improve my overall health.”

Fatima Yusef NECC Local Clinic, Shejaiya Refugee Camp, Gaza Strip 12 | ANNUAL REPORT 2020

“I believe UPA’s support is very important, especially for families who cannot afford screening and early intervention which decreases the risk of developing more complicated stages and life-threatening conditions.”

Dr. Rasem Ammad Saint Luke’s Hospital, West Bank ANNUAL REPORT 2020 | 13 “The staff here are very helpful, and I am thankful for their efforts in providing me with kidney dialysis treatment for free. The new water treatment system makes the process smooth and less prone to contamination. It brings me a great deal of comfort to know the center is always being upgraded to deliver the highest quality of care.”

-- Dalal Ali Hassan, Kidney Dialysis Center, Al-Hamshari Hospital, Lebanon

“The staff here are very helpful, and I am thankful for their efforts in providing me with kidney dialysis treatment for free. It brings me a great deal of comfort to know the center is always being upgraded to deliver the highest quality of care.”

Dalal Ali Hassan Kidney Dialysis Center, Al-Hamshari Hospital, Lebanon 14 | ANNUAL REPORT 2020

Bolstering Mental Health

Mental health services were all the more essential during this past year, as the ongoing trauma experienced by Gazans living under a strict blockade were compounded by COVID-19 related stressors.

To ensure continued mental health support, UPA’s Healing Through Feeling Program in the Gaza Strip adapted its services to a virtual platform extending its outreach to several thousand new participants.The program’s clinical supervisor provided ongoing care to the program’s mental health practitioners during these challenging times.

In Lebanon, UPA’s partner organizations adapted their mental health services by increasing home visits so that those in need could receive mental health support in the safety of their own homes. ANNUAL REPORT 2020 | 15 16 | ANNUAL REPORT 2020 COMMUNITY AND ECONOMIC DEVELOPMENT

PROMOTING In a year shaken by a global pandemic, UPA’s economic and community ECONOMIC development programs proved GROWTH AND more critical than ever. They not only mitigated the immediate economic SUSTAINABILITY impact of COVID-19, but also ensured that Palestinians communities were well positioned for recovery and progress. Working safely with our participants and partners, these programs provided training and technical assistance, entrepreneurship skills, and improved local infrastructure, including rainwater- collecting cisterns and solar energy systems. ANNUAL REPORT 2020 | 17

Improving Local Infrastructure

In partnership with the Palestinian Mariners National Association in the Gaza Strip, UPA’s Illuminating Gaza: One Harbor at a Time program - harnessed the power of the sun and brought solar-powered light to Deir Albalah Harbor. The project guaranteed safe working conditions at night for local fishers. It also allowed longer working hours and thereby “Before installing the solar energy system, we would struggle increased income for 700 in navigating entry and exit at the harbor, especially at night. fishers, their households, One of my colleagues almost lost his arm in an accident and communities. This because the harbor was dimly lit. Today, thanks to the solar energy system, we can light-up the harbor and avoid such is the second solar horrible accidents.” lighting system that UPA installed. The first was at Jameel AlAqraa the Khan Younis Harbor Deir Albalah Harbor, Gaza Strip in the Gaza Strip. 18 | ANNUAL REPORT 2020

Accessing Clean Water In its effort to support the agricultural sector in Palestine, UPA works with marginalized farming communities especially in Area C of the West Bank.

The Enhancing Water Accessibility in the south hills of Hebron project rehabilitated 5 ancient Roman cisterns that provided rainwater storage ability to 210 Palestinian farmers and their households. This project provides a renewable source of “In the past, I used to sell many of my livestock to pay for water for domestic use, clean water, costing me valuable resources. The rehabilitation livestock and irrigation of the cisterns means I can now make and spend more helping off-set the high money on my family’s needs, especially because the cistern cost of trucked-in water. is much closer to us, and we don’t have to worry about water safety or transport expenses.”

Numan Jabarin Hebron area, West Bank ANNUAL REPORT 2020 | 19

Empowering Entrepreneurship Sparked by innovation, Palestinian entrepreneurs transform their ideas to income-generating businesses with critical support from UPA’s Small Business Development Program. The program provides unemployed, underemployed, or self- employed female and male Palestinians in the Gaza Strip with business training, needed resources, and management skills to confidently realize their entrepreneurial ventures.

In a year marked by lockdowns leaving many businesses on the verge of shutting down, UPA worked with our beneficiaries to mitigate these conditions with follow-up support and guidance on best business practices during emergencies. 20 | ANNUAL REPORT 2020

“With my project generating income, I’m now able to meet the growing needs of my family.”

Nedal Qudaih Project: Nedal Sheep Farm Khan Younis City, Gaza Strip

“Because of UPA’s support, my income improved. I’m now working on developing the project further through investing in a marketing campaign to help expand the reach of my products.”

Yousef Alhindi Project: Gift Shop Al-Shati Refugee Camp, Gaza Strip ANNUAL REPORT 2020 | 21

Economic empowerment for Palestinian women is key to bringing health and stability to families. UPA’s training program in a commercial grade kitchen taught food production, packaging, and specialized techniques to target local markets. Volunteer staff were mobilized and now 200 households in Talbieh refugee camp are benefiting from the entrepreneurship of Palestinian women determined to fight poverty and succeed.

Project: Commercial Grade Kitchen Talbieh Refugee Camp, Jordan 22 | ANNUAL REPORT 2020 EDUCATION

OPENING NEW Education is critical in breaking down the intergenerational cycle of poverty DOORS TO and therefore underpins UPA’s mission EDUCATION to develop the Palestinian economy and improve Palestinian livelihoods. UPA’s Education programs support the education of Palestinian students including those with disabilities to raise their prospects of job placement, thereby supporting them to become independent and productive members of society. ANNUAL REPORT 2020 | 23

Mahmoud Darwish Scholarship Fund

The Mahmoud Darwish Scholarship Fund has helped 3,000 Palestinian students realize their 15 dream of higher education. Scholarships cover a Universities substantial amount of a student’s tuition to study at leading universities in the West Bank, Gaza Strip, and Jordan; and UPA’s commitment continues throughout the students’ academic program. 13 In 2019, UPA’s Mahmoud Darwish Scholarship Fields of Study Fund expanded its reach to include Palestinian students from the Hittin and Gaza refugee camps in Jordan. These two camps were established in the aftermath of 1967 war. The people of these 64 two camps have limited access to employment, Female Students education, and medical services.

In 2020, 80 students received scholarships. 80% of them are female. They are pursuing a wide 16 range of majors that will help empower their Male Students communities as they chart a path forward. 24 | ANNUAL REPORT 2020

“This scholarship is a steppingstone. It means a great deal to me and I am eager to pay it forward. With a degree in education, I will contribute to the future of Palestinian society by teaching children who are the promise of our future.”

Haneen Mohammad Education Major at The Hashemite University, Jordan ANNUAL REPORT 2020 | 25

“This is a new field of study in the Gaza Strip. After graduation, I hope to work in a cyber security company to protect people’s security and privacy online, and later either teach to share my experience or start my own cyber security business.”

Ruba ElQedra Cyber Security Major at University College of Applied Sciences, Gaza Strip 26 | ANNUAL REPORT 2020 “There is no doubt that the support my son receives is critical to him and to our family. The job training strengthened his self-confidence and enhanced his feelings of being an important part of the community.”

Ghawi Ali Ghawi (parent) Jordan

Orient Spirit Development Center

UPA values diversity and Through its partnership with Orient and professional growth. It also inclusion which drives our Spirit in Jordan, UPA supported 16 involves their families, and thus commitment to developing youth with disabilities in acquiring creates a community of supporters the communication and essential life skills, therapeutic to uplift Palestinians with disabilities employment readiness skills learning, and vocational training. and addresses social attitudes that of Palestinian youth with The role of Orient Spirit goes hinder their integration into society disabilities, including autism and beyond providing a safe space for as valued and productive members. Down syndrome. these youth to achieve personal ANNUAL REPORT 2020 | 27

Team Iqraa — Running for a Brighter Palestine

Iqraa Running Club’s commitment raise funds in support of UPA’s 2008. Since then Iqraa has trained to support Palestinian university Mahmoud Darwish Scholarship nearly 180 runners to complete education is unwavering. Despite Program. their races and provided over 300 the global pandemic, Iqraa’s scholarships for students studying dedicated runners continued UPA’s partnership with Iqraa, which at local universities in the West Bank their training and virtual races to means “read” in Arabic, goes back to and Gaza. 28 | ANNUAL REPORT 2020 YOUR 2020 JOURNEY WITH UPA Despite the distance felt in 2020 due to COVID-19, UPA brought together our community of partners, donors, and friends around the world through three virtual events.

UPA Annual Open House, featuring Huda Asfour In 2020, UPA’s annual Open House coincided with our year-end campaign, “Be A Lighthouse of Hope.” Held virtually, the Open House featured a performance by musician Huda Asfour, and messages from UPA staff and partners in the Gaza Strip, West Bank, Jordan, Lebanon, and Washington D.C. ANNUAL REPORT 2020 | 29

Lebanon: The Role of Nonprofits in Mitigating Collapse UPA held a panel discussion in August 2020 exploring humanitarian and development interventions in Lebanon in light of the dire economic situation. The panel was moderated by UPA Board Member Salma El-Yassir.

Salma El-Yassir Melek Nimer Muna Khalidi Dr. Ghassan Abu Sitta Dr. Dinah Ayna UPA Board Member- Moderator Founder of Unite Lebanon Youth Filmmaker Plastic Surgeon Consultant UPA/ Clinical Project Psychologist

In My House with DJ Bassam Haddad UPA partnered with DJ Bassam Haddad of In My House to support our Mahmoud Darwish Scholarship Fund through a live- streamed music event. 30 | ANNUAL REPORT 2020 HOPE FOR A BETTER FUTURE WORDS FROM THE UPA COMMUNITY

“As a descendent of Palestinian emigrants, I want to do my part to ensure Palestine remains and Palestinians are cared for. UPA is focused on working alongside Palestinians to maintain and build their society and does so with operational integrity and fiscal efficiencies.” – Frederick T. Hadeed, UPA Board Member and Treasurer

“UPA’s humanitarian, cultural, and educational projects reflect the values that my Palestinian parents taught me.” – Fay Stump ANNUAL REPORT 2020 | 31

“As a Palestinian living in the US, I feel it’s my duty to find ways to give back to my community. I support UPA’s mission and their programs; and admire the way they form long-term partnerships with local grassroots organizations that provide health care, education and social services to Palestinians. I truly believe they are making a difference on the ground” – Laila Rabah

“I support UPA, “As someone on the because I believe in a ground in Palestine, I Free Palestine. Every cannot overstate the value individual deserves the of UPA’s work in key sectors right to be free in their and across the country. homeland. I have a deep This value is multiplied understanding of how knowing that Palestinian colonial culture has communities outside of affected our Indigenous Palestine are also being people in the United served. I volunteer with States. No one should UPA because UPA’s work is have their homeland bridging our geographic taken from them or live fragmentation, all the while as refugees in their own instilling hope for a better country. I believe in future.” – Sam Bahour, UPA freedom for all.” International Advisory – Cheryl Sidwell Council member 32 | ANNUAL REPORT 2020

STATEMENT OF ACTIVITIES Year Ending December 31, 2020

FINANCIAL REVENUE AND OTHER SUPPORT In-Kind Contributions $2,997,517.00 SUMMARY Contributions $1,969,346.00 Investment Income $360,511.00 2020 Grants $580,137.00 Other Income $61,452.00 Total revenue and other support $5,968,963.00

EXPENSES

Program Services Health, Wellness & Medical In-Kind Support $3,645,515.00 Community & Economic Development $718,547.00 Education $356,189.00 Outreach $208,396.00 Total Program Services $4,928,647.00

Supporting Services Fundraising $369,141.00 Management & General $388,581.00 Total Supporting Services $757,722.00 Total Expenses $5,686,369.00

Change in Net Assets $282,594.00

Net Assets, Beginning of Year $4,778,488.00 Net Assets, End of Year $5,061,082.00 ANNUAL REPORT 2020 | 33

AN ORGANIZATION YOU CAN TRUST

UPA is a 501(c) (3) U.S.-registered non-profit organization, with headquarters in Washington, DC, and works in the occupied Palestinian territories and refugee camps in Jordan and Lebanon. Established in 1978 in New York by Palestinian- American professionals, UPA was conceived as a non- ACCREDITED CHARITY political, non-sectarian organization that would help ® Palestinians meet their relief and development needs. give.org UPA is committed to disbursing funds responsibly and efficiently. It also works with capable, credible partner organizations that have demonstrated the ability to accomplish the goal of any UPA-provided grant. Board members and key personnel of partner organizations undergo a regular and rigorous vetting process to protect UPA resources from exploitation or diversion to purposes other than those specified in Audited financial statements the grant documents. and IRS Form 990s for 2020 and prior years are available Charity Navigator has given UPA its highest rating – at upaconnect.org/reports four stars – for financial health, accountability and transparency for the last eight years. UPA meets all 20 Better Business Bureau Wise Giving Alliance standards and has earned the Guidestar Gold Seal of Transparency. 34 | ANNUAL REPORT 2020 LEADERSHIP AND STAFF

BOARD OF DIRECTORS INTERNATIONAL ADVISORY COUNCIL

Isam Salah George Araj, Ph.D. Chairman Sam Bahour

George Salem Khalil Barhoum, Ph.D. Secretary Akel Biltaji Iman Bulbul, Ph.D. Frederick T. Hadeed Dr. Zuhdi Dajani Treasurer Maha Freij Salma El-Yassir Laila Al-Haddad Member Halim Halabi Ann Frances Barhoum Adnan Hammad, Ph.D. Member Dr. Shehadeh “Shawki” Khalil Harb Maher Hashweh, Ph.D. Eyad H. Abed, Ph.D. Member Mohammad Hellail Khalil Hindi, Ph.D. Souad Nasr Makhoul Tanya Mamlouk Mango Ayman Al Mufleh Mariam Mari Ryan, Ph.D. Abida Sayeh Waleed Fuad Shehaded Viorica Wahbeh ANNUAL REPORT 2020 | 35

STAFF

Washington D.C. West Bank Healing Through Feeling Program (Gaza) Saleem F. Zaru Hanna Rabah Dr. Mustafa AlMasri Executive Director Director of Program Advancement Clinical Supervisor Jackie Melillo Chrissy Soudah Senior Director of New Business Administrative and Financial Mental Health Practitioners Lubna Ghanayem Manager Islam AbuHelo Senior Director of Field Operations Khader ElRayyes Gaza Strip Maged Qishawi Marla Schrader Sabah Zaineldeen Senior Director of Development Abdalla Halabi Abeer Salha and Communications Programs Manager Jehan Abushawish Jenifer Ibrahim Kareem Abu Shabaan Director of Humanitarian Support Programs Coordinator Mental Health Support Staff Misleh “Lee” H. Misleh, CPA Aya AlSaqqa Baker AlJed Yasmine Ayoub Director of Finance and Office Assistant Administration Eman Baddah Halim Halabi Frances Sanchez Community and Economic Jordan & Lebanon Director of Media and Marketing Development Technical Advisor Dorgham Abusalim Nisreen Abu Al Shaikh Communications Manager Small Business Development Programs Manager Bayan Dwaik Program (Gaza) Grants Manager Dawood AlWarie Program Coordinator Sawsan Salameh Operations Manager Dana Shaath Small Business Development Maysa Amer Support Donor Relations Associate 36 | ANNUAL REPORT 2020

Frederick and Linda B D Gremban Mysa Afaneh Haddad Joseph J. Hajjar Javaid Afzal Frederick T. Hadeed Dr. Bahaa Yanes and Dr. Mrs. Katherine M. Akbar DONORS Mrs. Mona Hajj Jeff Boshar and Susan Hind Hamdan The Kaufman Family Mohammad J. Hellail Akram Foundation Shaher Husein Dr. Loay Al-Asadi The following donors Ahmad Abu Khadra Dr. Fathi D. Hussein Dr. Badria K. Albader gave $500 or more Dana Dunbar King Azzam and Shadia Kanaan John Z. Albina during 2020. The Michael W. Fisher Arlene Kelly Lubna Al-Fahoum complete list of donors Foundation Inc. Nazeeh and Nada Kiblawi Mohammad Ahmad Ali Mary Norton Farouq and Nancy Al- is available in the online Kathryn Kroger Akram and Farida Omari Khalidi version of the annual Patricia Ann Lewis Anne Roberts Kristin Liautrakul Mark and Rita Allen report at upaconnect. Isam Salah Ray Marmash Nael Alnatour org/reports. Ghassan and Slawomira Husam and Ahlam Nazer Dr. and Mrs. Jihad Alsadek Salameh Amer and Kristen Nimr Haya Alshaer George and Rhonda Salem Dr. Syed Razi Ala and Suha Alzaben In-Kind Donors Dr. Ruba Sarsour Shouky Shaheen Osama and Maha Amad MAP International Ms. Leila Shakkour Ahed and Hala Shakhsheer American Palestinian Direct Relief Ibrahim Shihadeh Nabila F. Taha Women’s Association METAD Ziad Sous Stephen A. Banga and (APWA) Free Wheelchair Mission Daphne Wysham Asma Usmani Abed Ammar Dr. Nauphyll Zuberi Yasmine Wasfi Robert H. Arnold > $100,000 Saleem and Carol Zaru Fuad Ashour Anonymous (1) $5,000 - $9,999 Cheryl Avila Anonymous (1) $1,000 - $4,999 Dr. Eric Awad $10,000-$99,999 Abdulhadi Brothers Anonymous (7) Mr. and Mrs. Abed Awad Anonymous (2) Ronney and Wahida Abaza Maher Abbas Mohammed and Shabana Dr. John van Aalst Mohammed Abdallah Dr. Charles Abboud Azam Hesham and Diana Al-Alusi Patricia Abraham Khadijah and Assya Farrukh Azmi American Ramallah Methal Al-Barghouthi Abdallah Khalil and Najat Badriyeh Federation Human Abdulla M. Al-Moaibed Mr. and Mrs. Isam S. Abdo Catherine Baker Services Network Dr. Nicole Awad Ahmed Abdullah Neil Banga Nasir and Nehaya Amra Dr. Eugene Bruce and Dr. Eyad and Wendy Abed Isa and Suad Barghout Dr. Nasser S. Barghouti Margaret Bruce Ayman Abouelchabab John and Vivien Barkidjija Dr. Mandy Brauer Zuhdi and Alia Dajani Samir and Mary Abu- James and Mary Barrett Nabil M. Chaherli Eissa A. Bateh & Brothers Ghazaleh Paula Barsamian Joel E. Freedman Foundation, Inc. Emad Abuhamda Nadia Nureddine Bartlam Friends of Ramallah Friends Mr. and Mrs. Mohamed F. Margaret Abulaban Mary Louise Bartlett Meeting El-Geioushi Dr. and Mrs. Yousef Abu- George Z. Bateh Randa and Bill Gerrity Dr. Linda M. Fisher Sbaih Osayd Buirat ANNUAL REPORT 2020 | 37

Bob and Colette Burghardt Garrison Nesreen Ismail Dr. Gabriel M. Makhlouf Kirk S. Campbell Tarek Ghandour Karlheinz and Carole Issel Donald Adams and Ellen Everette and Maha Mohammed Ghareeb Joseph Jacir Maland Chambliss Ahmad Ghazzawi Nawal and Jonathan Korianne Mar Christ Memorial Steven Goering Johansen Marathon Charity Presbyterian Church Patrick H. Granger Ghazy M. Kader Cooperation Adam T. Ciarella Annie Gutreuter Hilal and Alison Kanaan Kevin McCarron Dan Casey and Dolores Jorge Guzman Faisal Kaud Wagee Megally Connoly Maya Habash Dr. Suheil Kawar Amir Mesarwi Eli and Joanne Curi Nabil and Patricia Hadawi Lamis Kayali-Sakr Mohammad Mirza Andrew and Krista Curtiss Betsy Anne Haddad Dr. Deeb Kayed Dr. Mahmood Michel Ramsy Dahla George D. Hagen James McDonald and Mohajery Dr. Nader Dakak Dr. Dennis M. Haggerty Andrea Keller Shahrzad Mohammadi Joseph C. Daruty Dr. Marwan Hajj John Kelly Jan and Sidsel Moreb Hani and Deborah Doss Samia A. Halaby Rania Abu Khadra Sarina Musallam Samir and Dagmar Durzi Dr. Safeieldin A. Hamed Abdelkarim Kamal Khalil Mrs. Brunilda Musikant Thomas and Ruth Peter K. Hanauer Hassan K. Khalil Khaldiya Mustafa Earnshaw Shehadeh and Heidemarie May Khamis Humera Muzaffar Therese A. Edlin Harb Dr. Suhail Shafi and Dr. Prof. John M. Najemy Mazen Eleryan Daniel and Rhoda Harb Dilshad Khan Christopher Najjar Lana Eleryan Barbara Hasan Kamran and Aisha Khan Daniel and Regina Najjar Hazim El-Haddad Faisal and Reem Hasan Jawaid Khan Khaled A. Nasr Thomas Ellis Shahid and Darakhshan Emad and Dima Khatib Shertaz and Sahera Nasser Ahmed and Nawal Hashmi Dr. Maged Khoory Omar B. Nassereddin Elnaggar Jihad and Dawn Hassan Christopher and Paneez Mark Niehaus Karen English Aziz and Aida Hassan Khoury Hazem Moakkit and Rana Larry Ernst Julester S. Haste Prof. Laird Kirkpatrick Nimer James and Barbara Gasser and Mona Hathout Joann Koonce Samer Nubani Eychaner The Hisham and Nawal D’vorah Isabel Kost Nadia Nubani Hossam and Skina Fadel Araim Foundation William Kovacs Austin F. Okie Albert and Parvin Fairchild Helen Holman Nour Kteily Michael and Siham Olwan Rida T. Farouki The Rev. Frank A. and Dr. Lennie Lankford Asif Osman Majed and Najwa Faruki Lynn W. Huber Patricia T. Leiser Khaled and Delphe Imam Hazim Fazlic Sarah Husain Elnasser Attallah and Othman Mark Fenster Mahboob and Anjumara Nicolette Lodico Ibrahim and Gail Ouda Theodore and Deborah Hussain Mary Ellen and John Mr. and Mrs. Sleiman First HRH Princess Dina Mired Al Lundsten Owayda Richard Forer Hussein Manar Maali Christos Papadimitriou Karen Franck Omar R. Husseini Khallid Maali Hanif and Khadija Peracha Daniel and Karen Fuleihan Wim Ibes Andrew and Susan Dr. Kenneth Perkins Mr. and Mrs. Gary L. Selina Islam MacKichan Daniel and Kristin Pingree 38 | ANNUAL REPORT 2020

John D. Pope Andrea Shalal Khaled and Nadia Al-Dajani James and Barbara Cotten Dr. Michael Provence Allie Simon Michael A. Alhandy Stephen Cowley John and Peggy Prugh James W. Skovron Nazaneen Ali Mrs. Joanne Curi Bashar Qasem Barbara Spence Aous AlKhaldi and Marah Mrs. Nuha O. Dabbouseh Amel Qudsia Phillip and Alberte Spencer Alkurdi Noura Dabbouseh Ansar Ahmed Qureshi Viola Stephan David and Elham Alldredge Issam and Ibtisam Waqar Qureshi Prof. Andrea Sununu Rasha Al-Mahroos Dairanieh Norman J. Ratering Imad and JoAnn Tabry Danielle Zoe Aloicius Dr. Juhayna Davis Chris and Sharon Regier Melinda Thompson Rushdi H. Alul Janne Abullarade and Elaina Richardson Jeffrey L. Tollison Daad Amireh Christoffel Dreyer Wasima N. Rida Louis and Joan Truskoff Jo Anderson Najwa Dweik Dr. Miriam Ronzoni Nabila A. Turjman Harry Appelman Dr. Bassam M.A. El-Borno Elna C. Rosenberger Taqdees and Khalida Jane Archer Ahmad El-Hindi Dr. Anna I. Rubin Vahidy Rima Arnaout Hiba Elkhatib Ali Saad Rami Yanes Dr. and Mrs. Nadeem F. David Ruben and Nancy Jalal and Gabrielle Saad Dr. Maher N. Younes Audeh Engander Usama El Saadi Dr. Omar A. Zalatimo Isam Awad John and Jeanette Esposito Mrs. Rozann W. Saaty Hasan and Caroline Zamel Dr. Isam Awad Mary Evangelista Hisham Sabrin Pamela Zamel Jesse and Maria Aweida John Everhart Grace Said Anwar and Mary Zamel Mr. James Aydelotte Adel A. Fakhro Shabbir and Asma Saiyed Zamira Foundation Rubina Azam Victor and Eva Farah Isam and Wafa Salah Munir and Reem Zufari Nimra Azmi Ahmad and Sonya Ihsan Belal Salaymeh Mrs. Beatrice L. Barsoum Farah Sajid Saleem $500 - $999 Kamel and Maha Batteh Jennifer Farris Medhat Saleh Anonymous (7) Husam M. Beides Mrs. Najma Fasihuddin Rania Saleh Dr. Moutaz H. Abdeen Laksh Bhasin Alistair Funge Mahmoud Salhab Loay A. Abdelkarim Deena Blackett Nicola Gazala Omar and Samar Salman Dr. Ata Abdel-Latif Francoise Bouffault Mrs. Linda George Nabil and Safiya Samman Nabil and Viviane Eddie and Alison Brooks Anne Germanacos Abida Al Sayeh Abudayeh Kevin and Brenda Brown Dr. Antoine Fahd and Ms. Johannes Heijmans and Sameer and Cynthia Abu- Gaylord Brubaker Ghada Ghantous Janis Schiller Samrah Dana Bseiso Magdy and Nadia Ghieth Al Hikmah Elementary Moeen and Mary Jo Abu- H. Benjamin Bullard Robert and Catherine School Sitta Abir Burgul Giaimo Mrs. Zeinab Schwen Gregory Reineke and Daryl and Cindy Byler Judy Ging Mohamad A. Shafi Maxine Adelstein William R. Canaday Mrs. Gillian Griswold Mrs. Bernice M. Shaheen Lawrence Lee Adrian Esther Castro Dr. Philip Habib Yousef and Jordan Imad Ad-Dean Ahmad Diana Ming Duh Chang Faleh Hamdan Shakhsheer Dr. Sultan S. Ahmed Christine Chism Hasan A. Hammami Baddr and Lena Richard and Karen Ajluni Robert Clark Judith Hanna Shakhsheer Yasamin Alarab Lori Anna Conzo Shirley A. Hannah ANNUAL REPORT 2020 | 39

Candy Hasan Main Krunz Mary Packard-Winkler Talaat and Aida Shehata Maher and Rasha Al Mr. and Mrs. Hank Landau Aglaia Panos Mohammed Alam Sheikh Hashimi Jacob B. Landry Charles Pigott William Randolph Young Muna Hassan Steven D. Lawson Stanley and Joan Poss and Mary Elizabeth Tajammal and Nasreen Chris E. Liew Timothy Potter Sheridan Hayat Mohammad and Marilyn Barry and Haiganoush Farah Ali Sidani Dr. Hazem Herbly Malik Preisler Stephen Smith Dr. Annette Herskovits Jay Mallin Carol Prendergast Burke Stansbury Mrs. Sana Alkoor Hmeidan Naim and Entisar Mansour Lillian Prince Phyllis Stiles Matthew J. Houle Aliza Marcus Isa I. Qasim Jawdat and Juliana Tahan Carlos and Gladys Humud Dr. Patrick Marroum Camille Raad Bishara and Wafaa Tahhan Mr. and Mrs. Mamoun M. Thomas M. McNamara Hanna Rabah Dr. Yusuf Alli Tayob Hussein John McNees Shafiqur and Sabera Zuhair Thalji Nagy Hussein Nizam Meah Rahman Kamel Issa and Linda Totah Zafer and Juhayna Husseini Jean-Rene Menand Michael Reynolds Thelma Triche Mrs. Barbara J. Husseini Adnan H. Meriesh Rhenda Meiser and Tomas Dr. Hani J. Tuffaha Shawki and Katy Ibrahim Renee Methodios Rezanka Raymond Wager Marlaina Ibrahim Mrs. Lulu B. Moller E. Daniel Riehl Charles H. Walker Ibrahim N. Imam Ben Henry Monk Jeffrey Rodman Mr. and Mrs. Ulrich Safina Industries Alan Morcos James Shaker and Susan Weyermann Islamic Center of Rochester, Sister Patricia Lynn Roe Emily Wheeler Inc. Morrison E. Scott Royce Ann L. Wild Kamal and Gheed Itani Thomas Moseley Howard Rubinstein Mr. Dennis Wright and Fawzi Itani James and Janet Muir Mohamad and Margaret Kathleen Wright Sibyl James Ulme Muld Saad Mohammed and Nafees China Jessup Brenda Murad Mahmoud Saad Yousufuddin Dr. and Mrs. Fathi A. Jishi Bahieh E. Musa Mr. and Mrs. John Saah Nadim T. Zakharia Tom Johnson Awni Nabulsi Nickolas Saba Joan Mulrennan Zaki Prof. Robert Ashmore Jr. Warren and Susan Nelson Haitham and Rola Sabbagh Craig Grassi and Renda Sabah D. Kader Salwa R. Nemr Sadeq Zeibaq Nihad Kaibni Sultan Niazi Dr. Bassam Saffouri Abdul and Naheed Zia Basim and Raja Kattan Dr. Yaseen Noorani Saad and Lilas Taha Saleh Samir and Shirley Khabbaz Robert W. O’Connor Jr. Yousef and Maysa Salem Taimur Khan Merrill and Trisha Dean Samara-Rubio Bakhtiyar and Mary Khan O’Donnell Samir and Hidayeh Sayyad Amir M. Khan Avis Olsen Virginia Schaaf Shaker and Afaf Khayat Dr. Elizabeth Ordonez Wilfred Scott Dr. Najat Arafat Khelil Mahmoud Oriqat Sam and Lois Seikaly Dr. Fouad M. Khoury Mohammed and Namat Gloria Shaheen Joseph Kiriacos Orra Riyaz R. Shaikh Dr. Linda M. Klug Nadia Othman Peter Shakkour 40 | ANNUAL REPORT 2020

Workplace Giving / Charities Aid Foundation of New Day Donor Advised Thrivent Financial Matching Donors America Fund Foundation AbbVie Employee Charles Schwab & Co., Inc. Pacific Gas & Electric United Way California Engagement Fund Chevron Matching Company Capital Region Accenture Employee Funds Pershing United Way of Greater Los AmazonSmile Foundation Costco Wholesale Executive Pfizer Foundation Angeles American Endowment Match Matching Gifts Program Vanguard Charitable Foundation Exelon Foundation Qualcomm Matching Grant Vanguard Matching Gifts America’s Charities Fidelity Charitable Gift Fund Program Program AT&T Matching Gift Ford Foundation Riot Games, Inc. C/C Vyuha Inc. Program Givinga Foundation, Inc. CyberGrants World Bank Community Benevity Community GlobalGiving Schwab Charitable Fund Connections Fund Impact Fund Independent Charities of Shell Oil Company YourCause, LLC Bristol-Myers Squibb America (ABLC) Foundation Matching Foundation Johnson & Johnson Gifts Center for Arab American Matching Gifts Program The UK Online Giving Philanthropy Merrill Lynch Foundation

United Palestinian Appeal works to alleviate the suffering of Palestinians, particularly those in the West Bank, Gaza Strip and refugee camps throughout the Middle East, and to contribute to the long-term socioeconomic and cultural development of Palestinian society.

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