April 2015 Volume 71

Clients of the Month We’d like to thank you for your loyalty! A Free Monthly Newsletter From Your Friends At Auto Plus Do You Have To Go To The Dealer? Addison | Al Terpstra We’ve had a lot of clients over the years…… A LOT. After 25 years in business, we’re working on Aurora | the Urbans second generations in the family and even a few third! One of the questions we get asked often is Lombard | Vivian Bachelder “Don’t I have to go back to the dealer for that or it will void myy warranty?”.warranty? . NoNo.. NoNo.. No and nono.. ThThee dealers want you the THINK that. For example, one of my customersomers Each of you will receive a $25 recently told me, “See you in a few years Mike”. When I asked wwhyhy Restaurant.com gift (assuming they were moving or something like that) they said,d, certificate. “We’re trading our old car in this weekend for a brand new Camrymry so we’ll be taking it to the dealer until it hits 60000 miles thenn we’ll be bringing it back to you.” Unfortunately they were VALUED AUTO PLUS CUSTOMER OR UMS under the same mystical spell that many dealers try to cast uponpon their new car buyers. Fleet Account Since the advent of the internet, new car sales have become less and less profitable for a dealer. It used to be a big money maker but now that the information of the Month is readily available about invoice pricing, specials and other dealers’ prices, it has changed how a Thank you for your dealer has to operate to stay profitable. Sales was always thenu numbermber oneone mostmost prprofitableofitable de partdepart-- business! ment and service was just an add-on convenience to take care of any warranty repairs and such. As the profit eroded , the dealers were forced to make big changes on the way they operated their business or they would soon be out of business. Selling tune ups, brakes, tires now became Temco an extremely important part of the survival of the dealership even to the point that many single car line dealers opened up their service department to all makes and models just to survive. Machinery Enter the Magnuson-Moss Warranty Act (1975) USC Title15 Chapter 50 Chapter 2301-2312. Essentially, the Act prohibits a new car dealer from requiring that your factory required service and maintenance be performed by the dealer in order to uphold your new car warranty. They can’t even require you to use their genuine factory parts unless they can prove to the Federal Trade Commission that they have the only part that will satisfy the manufacturer’s requirement. For example, they cannot tell a consumer that they must use Genuine Subaru Oil or your The Auto Plus Advantage warranty will be void. They would have to go through the painstaking process of proving that the engine will fail with any other oil other than Genuine Subaru Oil. • 36 month/36,000 Mile Warranty So what do you need to do to keep your new car warranty in effect? Simply follow the manufac- • Free Loaner Vehicles Look Inside to See • AAA Approved Repair Shops turer requirements listed in the warranty booklet provided with your vehicle and keep good • Free Shuttle Service documentation. At Auto Plus, all factory required maintenance, parts and service procedures What’s New This Month! • ASE Certified Technicians meet or exceed what is required on your vehicle as well as we keep back up documentation of • 90 Day Special Financing Options any service or part we provide. In essence, the only thing you would ever have to take your Shop Talk • Extended Warranties Accepted • Dealer Alternative - we do it too! vehicle to the dealer for is a factory required recall or if a covered component fails within the Answers to Last • 100% Client Satisfaction warranty period and we’ll even do that for you. • One Stop Shop - we do it all! Remember that EVERY time you bring your vehicle in to Auto Plus for service or repair, we Months Crossword perform a full inspection for FREE. Most dealers charge you to inspect your brakes, suspension, visit us at www.autoplusinc.com & Much Much More!! fluids, tire pressure, belts, hoses, steering, filters, lights….. well, just about everything and each one has a separate charge. That’s how they can charge you so much for a 60,000 mile service that Addison • Auto Plus is really an oil change and a full inspection – the SAME inspection that Auto Plus includes in our 515 S.Grace St.Addison IL 60101 • (630)543-1488 regular oil change price. Aurora • Farnsworth Auto Plus Welcome to the Auto Plus Family 1175 N.Farnsworth Ave.Aurora IL 60505 • (630)898-5510 Lombard • CK Auto Plus During the last month, we welcomed 21W079 Roosevelt Rd.Lombard 60148 • (630)629-7799 312 new clients to the Auto Plus family! We hope you enjoy this monthly publication of The Braking News

® Shop Talk Brightly decorated eggs, and hunts have become integral to the celebration of Easter today. However, the Special Offers tradition of painting hard-boiled eggs during springtime pre-dates . In many cultures around the world, the egg is a symbol of new life, fertility and rebirth. For thousands of years, Persians and others have decorated eggs on Nowruz, the New Year that falls on the Recently, Bill Gates compared the computer spring equinox. AprilApril industry with the Auto industry saying if GM Easter egg hunts and egg rolling are two popular egg-related traditions. An involves hiding eggs outside for children to run around had kept up with technology like Microsoft we and find on Easter morning. In the United States, the Easter Egg ollR is an annual event that is held on the White House lawn each Monday $25.00 would all be driving $25.00 cars that got 1000 OilOil CChangehange after Easter. miles per gallon. SpecialSpecial In the Orthodox and Eastern Catholic It didn't take GM long to reply with it's own Churches, Easter eggs are dyed red to Includes Up to 5 Qts of Standard Oil & New OFF press release. Here's what they had to say: represent the blood of Christ, shed on the Hatched Deviled Eggs Filter, Top-Off Fluids, Complete Vehicle Cross, and the hard shell of the egg Ingredients Directions Inspection for 25 Years For no reason whatsoever your car would crash symbolized the sealed Tomb of Christ — • 12 eggs twice a day! 1. Hard boil, cool and peel eggs. Cut Take $25 off repair or service the cracking of which symbolized his • 1/4 cup mayonnaise over $225 resurrection from the dead. the eggs in half, and place the yolks $19.97 • 6 tbs Miracle Whip Occasionally your could would die on the Easter eggs are a widely popular symbol in a bowl. Reserve the whites. Taxes & fees extra. Can Not Be Combined w/ Any Can not be combined with other offers like Car Care Club Card. freeway for no reason, and you would just • 2 tbs sweet pickle relish Other Offer Or Coupon. Synthetic oil extra; some filters of new life in Bulgaria, Poland, Romania, Expires 4/30/15 2. Mix the mayonnaise, salad extra; tire rotation extra Expires 4/30/15 accept this and restart it and drive on. • 1 tbs yellow mustard Russia, Ukraine, and other Central dressing, relish, mustard, garlic salt European countries' folk traditions, which • garlic salt to taste Occasionally, executing a maneuver such as a and pepper into the yolks. Spoon include concealing them in the garden • ground black pepper to taste left turn, would cause your car to shut down into the awaiting egg white halves. Send us a new client & we’ll send for children to find, and making artificial • 1 pinch paprika, for garnish and refuse to restart, in which case you would Sprinkle paprika over the top. have to re-install the engine. eggs out of porcelain for ladies. A batik you a $25 Restaurant.com gift card (wax resist) process is used to create Refrigerate until serving. Occasionally, and for no reason at all, your car intricate, brilliantly colored eggs, the Please give my friend would lock you out and refuse to let you in best-known of which is the Ukrainian until you simultaneously, lifted the door and the Polish pisanka. The ______handle, turned the key and grabbed hold of celebrated Fabergé workshops created the radio antenna! exquisite jeweled Easter eggs for the a FREE Oil Change. Russian Imperial Court. Most of these SUDOKU Then please send me You'd have to press the start button to shut off creations themselves contained hidden The concept of Sudoku is simple. the engine! surprises such as clock-work birds, or The puzzle consists of a 9x9 ______miniature ships. Macintosh would make a car that was powered square grid that is divided into my $25 Restaurant.com by the sun, reliable, five times faster, and twice nine 3x3 squares, resulting in as easy to drive, but would only run on 5% of nine rows and nine columns, for a *reg. 5 qt. oil; $22.97 value; some filters & synthetic oil extra. Referral fee takes 3-4 weeks to process. Some exclusions may apply. Please print clearly. New client must come in for free oil change or service to be eligible for referral fee. *Must be a new client to our company; Can not live the roads! total of 81 small squares. The at the same address. Restaurant.com gift cards never expire. You get to pick your restaurant from hundreds in the area. See their website for full details. unsolved Sudoku puzzle supplies Every time they repainted the lines on the road only a few numbers in random you'd have to buy a new car. Just Like the ! squares. To solve the puzzle, the Only one person at a time could use your car remaining squares must be filled Lucky Easter Eggs Are Back! unless you bought CarNT in with the numbers 1 through 9, each appearing only once in each Hop on in during April and get your lucky Easter Egg. It would require all car buyers to also purchase Last Month’s Answers row, column and 3x3 square. You could win any of these great prizes: a deluxe set of Rand McNally road maps (now a FREE OIL CHANGE GM subsidiary) even though you don't want or need them and attempting to delete this $5, $10 OR $20 INSTANT SAVINGS "option" would immediately cause the cars FREE CAR CARE CLUB CARD performance to diminish by 50% or more, Moreover, would then become a target for FREE ADVANTAGE OIL CHANGE investigation by the justice department!!!!!! One lucky client from each location will receive a $25 TARGET GIFT CARD!!! Make's ya think, huh??? ARE YOU A MEMBER OF AAA? Show Us Your Card and SAVE!

Go To w w w.AutoPlusInc.com for Special Online Savings! “Always great service whether it's for a routine oil change or something major. Thank you!” Janette G.