Kathleen A. Sinnott 3-54 27th Street, Fair Lawn, NJ 07410 phone: 201-791-4975 email: [email protected] http://www.ksinnott.com

Skill Set ● User Experience/User Interface Design (UX/UI)/Software Design — Create or enhance traditional, mobile, and web-based software application interfaces/processes to improve user comprehension and satisfaction, facilitate task completion, and provide intuitive access across all device types. ● Process Analysis/Information Architecture (IA) — Mapping of current/future processes and flows, identifying issues and resolving problems following established guidelines and within target time frame. Involved in the planning and architecture of new projects - working with business and development teams to design appropriate solutions and timelines. Strong analytic and project management skills. ● Web Design — Layout, navigation, style, art, code, and content for mobile content, mobile applications, traditional web sites, and web-based applications; including hand-coding HTML (all versions up to and including HTML5), CSS/SCSS (all versions up to and including CSS3), rich internet applications (RIA) , Responsive Web Design, JavaScript, PDF, XML, XHTML, RSS, ASP, .Net, Ajax, jQuery/Angular, web fonts, etc. Search engine optimization (SEO) and web site analytics. Familiar with e-commerce concepts and technologies. ● Compliance with Industry, Usability, and Accessibility Standards — In-depth knowledge of, and real world practical experience applying, industry standards and best practices to process, layout, and code – including 508, ADA, EIT, etc. Also experience in evaluation of internal and third-party products for compliance, recommendation, and assistance with adjustments. ● Graphic Design — Create original/modify existing artwork, charts, graphs, etc. for use in traditional or electronic media. ● Content — Create/edit text for various marketing materials, technical documentation, help systems, etc. ● Layout — Design and creation of templates, wireframes, comps, style sheets, style guides, etc. ● Early Adapter of New Technology — Stay current with developing technology and applications. Keep pace with new technologies, directions, and the latest industry trends/patterns. ● Subject Matter Expert (SME) — User-centered design, mobile-first design, responsive design, cross-browser and other technology /operating systems idiosyncrasies; web page coding, optimizing web pages for correct display in various browsers and devices, design patterns, user and task analysis, user interface design principles, industry standards and trends, technical communication, new media/technology, and related software/hardware technology. ● Technical — install/troubleshoot software and hardware, resolve Internet-related issues. ● General — Detail-oriented with a proven ability to multitask. Effective organization, time management, prioritization, follow-up and follow-through skills. Ability to work alone or as part of a traditional or "virtual team." Taking business and customer ideas and concepts and turning them into technical reality. Comfortable working in all development environments, including: Agile, waterfall, traditional sequential development, etc.

Employment History

Supply/Equipment Rentals Company, September, 2014 - Present Software Engineer, Front-end Developer

● Designed responsive e-commerce-style customer self-service web application that had to work with existing public-facing site and all existing internal applications and processes; coded front-end to work across all devices; worked with back-end Java coders to tie everything together.

● Engineered new, user-centered processes and designs; translated user and business needs and technical capabilities into dynamic and innovative products/functionality that provide the best possible user experience across all devices.

● Re-engineered existing processes to improve efficiency and reduce user error. ● Reviewed and analyzed user activity data to determine areas for improvement and designing the best-of-breed UX solutions.

● Researched e-commerce framework options, vetted functionality and toolset compatibility, worked with development team to test and implement in-house.

● Learned new e-commerce framework and template system; customized admin tool for internal user needs; created templates and custom code for new web application functionality.

● Established UI “look and feel” and code patterns online style guide.

● Created/maintained SCSS/CSS project files, edited front-end elements in .JSP files to fix presentation layer issues.

Independent Contracting, November, 2005 - Present Information Architect | Web Designer/Web Developer | UI/UX Designer (Consultant)

● Architect, design, and develop the overall user experience and user interfaces for progressive, world-class responsive web and mobile applications that drive revenue and target market growth for clients.

● Redesign of legacy software/web/mobile user interfaces to facilitate intuitive interaction and improve presentation of information to a variety of users while speeding up the workflow. Write front end code for the mobile application.

● Work with business, project management, and development teams to design, enhance, and optimize existing and new functionality for internal, web-based clinical patient management applications, member portal, and mobile applications. Work with subject matter experts and users to analyze UI performance, gaps, and opportunities for reduce click counts while ensuring that the visual design works well in multiple environments and across an integrated application ecosystem (mobile and web contexts). Drive the product design process through all phases of the product life cycle.

● Work with businesses to create or improve their web presence - discussing ways to increase traffic, improve load times, increase usability and accessibility, as well as search engine optimization, clean up code, etc. Review and analyze the effectiveness and efficiency of existing systems, recommend ways to improve existing sites, prototype new systems, develop and document strategies to enhance business processes, operations, and information process flow.

● Work with a business group to give them a way for non-technical members to update parts of their existing web site and create, distribute, and monitor email newsletter.

● Troubleshoot and resolve general site and reporting problems.

● Perform A/B and multivariate testing for e-commerce sites.

● Work closely with client in-house resources and their 3rd party vendors to identify and resolve web site-related issues, areas for improvement. Review and clean up of ASP.Net UI code. Design and develop UI for new functionality in the storefront.

● Rework print-focused PSD files, optimize them for the web, then code web pages and push them live.

● Create wireframes, process flows, and comps for an e-commerce site that wanted to reward their regular customers with a loyalty program. Worked with 3rd party vendors to ensure code met with corporate and W3 standards.

● Work with e-commerce businesses to quickly prototype ideas and concepts, assist project delivery team to move from prototype into production code, suggest innovative ideas and enhancements that meet business and user needs.

● Evaluate existing websites for a leading provider of mental health care services. Streamlined navigation and added/updated content for client information and foundation sites. Improved load times by optimizing code. Added pages that allow visitors to sign up for the e-mail newsletter, calendar of events, and cross-referenced both sites.

Kathleen Sinnott Resume 2 ● Designed and coded a JSP-based user registration system for an online auction service. Interface blended into existing UI look-and-feel. Pages also designed to function as update tool after the user registered.

Alere Health, March, 2007 – November 2013 (formerly Paradigm Health) Lead UI/UX Specialist (Information Architect | Web Designer | Software Architect | Software Designer)

● Worked with business, project management, and development teams to design, enhance, and optimize existing and new functionality for internal, web-based clinical patient management applications, member portal, and mobile applications. Worked with subject matter experts and users to analyze UI performance, gaps, and opportunities for reduce click counts while ensuring that the visual design works well in multiple environments and across an integrated application ecosystem (mobile and web contexts). Drive the product design process through all phases of the product lifecycle.

● Designed visually rich, user-friendly interfaces for traditional web applications, mobile solutions, and responsive designs that scale across multiple product lines and applications.

● Created wireframes, mind maps, storyboards, site maps, interactive demos, and page prototypes as needed (web and mobile). Design and manage work and process flow documents for all internal and externally facing applications. Develop HTML5/CSS3 and find/modify JavaScript and jQuery code for files to be used by front and back-end .NET and C# developers. Participate in the app development process, create new assets as needed. Assist with the testing of new and enhanced application functionality.

● Defined usability, accessibility, findability, and other user-centered design best practices to be incorporated into the applications/sites. Research new technologies; make recommendations – including web, mobile device solutions, social networking, browser-agnostic solutions, 508/ADA/EIT, etc. Track/research developments/best practices in new technology (mobile development, tablet/mobile device technology, etc.), UX concepts, best practices, online trends, and provide recommendations for the team to consider. Perform usability/accessibility and user satisfaction testing, including paper prototyping test, HTML5/CSS3 prototyping testing, surveys, A/B testing, analytics review, etc.

● Worked with insurance provider clients to design and implement customized portals for their members. These portals interact with patient management tools and in-home health devices as well as mobile devices .

HP Financial Services, September, 1999 – November 2005 Information Architect | Web Designer/Web Developer | UI/UX Designer (Consultant)

● Full life cycle experience: requirements, designs and prototypes, storyboards, development, system, accessibility, and user testing, deployment, maintenance. Ensure consistency, accuracy, and compliance with corporate and industry standards. Work with programmers to implement, test, and debug designs.

● Designed and implemented interfaces/user logic for several web-based e-commerce applications (intranets, extranets, and internet) incorporating ASP, JSP, ASP.Net, XML, XHTML, DHTML, JavaScript, and CSS. Projects include: online, real time lease application tool that takes leases from origination to funding for internal staff and external resellers; integration of existing systems with single sign-on system; online consumer loan application tool including management and reporting modules; asset management tool for Fortune 500 client base, inventory management tools, created/maintained of a set of management reporting tools, selection of and migration to a portal environment as the foundation of the enterprise application framework.

● Member of teams assigned to research and determine the feasibility of digital signature/certificate technology and portals that interact efficiently with web-based applications. Lead the initiative to define the standards for development, coding, system interfaces, user interfaces and usability while ensuring compliance for internal and external websites according to HP standards.

● Worked with enterprise architecture team to implement Plumtree portal (which became BEA AquaLogic, which is now an Oracle product) as the enterprise development framework. Customized entire user interface (UI) to meet W3 and corporate standards. Established UI coding standards and examples. Evaluate internal and third-party products for compliance, recommend and assist with adjustments to code .

Kathleen Sinnott Resume 3 ● Created prototypes at different levels of fidelity: paper, wireframe, prototype code, through final code. Develop and run usability testing.

● Added/modified corporate web site pages as required.

● Received Recognition Awards for work done on Online Consumer Loan and Paperless Leasing projects.

Software Plus, October, 1994 — August, 1999 Information Architect | New Media Specialist

● Designed and implemented interfaces/user logic for client/server (desktop) and web-based applications. Performed and reported results of related usability studies. Collaborated on the redesign of the corporate web site (internet and intranet). Responsible for creation and maintenance of corporate web site pages. Introduced read/write CD-ROM technology to the company. This was used to distribute the product (a software package) and all related documentation to clients.

● Researched and purchased tools for the internet transaction application project, worked with team members to develop initial design specifications. Participated throughout the entire product life cycle: design specifications, coding, deployment, and maintenance.

● Established guidelines for new product documentation, online help, and online document distribution and retrieval. Also monitored the product interface design to ensure adherence with Microsoft standards, consistency within the application, etc. Used to create an online library of documentation and helpline tip sheets. This gave everyone in the company (and the sales force in the field) on-demand access to the most current information.

● Worked closely with the programming staff to create a utility that automatically linked the help system to the software.

Kathleen Sinnott Resume 4 Software Experience (*used within the last 12 months)

Web Development: Graphic: Content: ● ASP*, ASP.NET* ● Adobe Bridge (CS6, CC, and ● Adobe Acrobat Professional ● Adobe * earlier)* (CS6 and earlier)* ● (Adobe CC ● (Adobe CC 2015, ● Adobe Acrobat Reader* 2015, CS6, CC, and earlier)* CS6, CC, and earlier)* ● Adobe InDesign (CS6 and earlier)* (formerly ) ● Adobe ImageReady ● Camtasia* ● Atom* (CS5 and earlier)* ● Confluence* ● Broswers/Dev & Debug Tools ● (Adobe CC 2015, ● MadCap Flare (Chrome*, Dolphin*, Firebug*, CS6, CC, and earlier)* ● Microsoft Access* Firefox*, Microsoft Internet ● Adobe Premiere ● Microsoft Excel* Explorer*, Opera*) ● Adobe * ● Microsoft PowerPoint* ● JavaServer Pages (JSP)* ● CorelDraw!* ● Microsoft SharePoint* ● Jenkins* ● (CS6 and earlier) ● Microsoft Word* ● jQuery*/Angular* ● Adobe Fireworks (Adobe CC 2015, ● MindJet MindManager* ● Macaw* CS6, CC, and earlier)* (formerly ● Quark XPress ● Microsoft .Net* Macromedia) ● RoboHelp/RoboHelp Office ● Microsoft Visual Studio* ● Painter* ● WordPerfect ● Phonegap* ● Paint Shop Pro* ● Visio* ● Plumtree (AquaLogic) ● PhotoFinish ● Prepos* ● Pinegrow* ● Progress WebSpeed ● Picasa* ● SmartFTP* ● SnagIt* ● Squarespace* ● Sublime Text3* ● Subversion* ● Team Foundation Server (TFS)* ● Tomcat 8* ● WS_FTP Pro*

Usability/Accessibility: OS: Other: ● aDesigner* ● Android* ● Manager ● Bobby/Wave* ● iOS* ● Adobe Streamline ● Fangs* ● Mac ● Asymetrix ToolBook ● IBM Home Page Reader* ● 3.1, Windows ● Broadleaf Commerce* 95, , Windows NT, ● Easy CD-Pro* , Windows XP*, ● Emmet* Windows 7*, Windows 8/8.1*, ● Evernote* Windows 10* ● Fireclick ● UNIX ● Git/GitHub* ● Google Adwords*, Analytics*, Checkout* & Website Optimizer* ● GoToMeeting, WebEx, Teamviewer ● Gtalk*, AIM*, ICQ, Hipchat*, MSN, Yahoo Messenger*, Jabber, Lync, Slack*, Skype* ● HyperCam ● IETester* ● LaGarde StoreFront ● Lint* ● Microsoft One Note* ● Nero* ● Optimost ● QuickTime* ● SourceTree* ● Thymeleaf* ● Website Wacker

Education B.A. Liberal Arts—Business Communications Stockton State Collage, Pomona, NJ

Kathleen Sinnott Resume 5