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A lot of ground to cover since Lotusphere 2002 Lotus ships pacesetting wave of major releases to rave reviews Microsoft updates strategies Economic conditions driving marketplace The Boss loves Microsoft: Where System consolidation does that leave Lotus? 2003 Total cost of ownership User productivity Ed Brill Senior Manager, Marketing Lotus's market position has never been better! Manager - Lotus Competitive Project Office STR114 Why are you here? What is Microsoft telling your boss? Current Lotus customer, looking for answers to "Microsoft (Exchange/Outlook) - #1 in new users for "why" questions Integrated Collaborative Environments" MS advertisement, eWeek, 21 October 2002 Mixed environment looking for reasons to "'Customers could be moving their Lotus applications to standardize on Lotus software WebSphere or DB2,' said Earnie Glazener, product manager Microsoft Exchange customer who wants to switch with Microsoft's Exchange group. 'It's going to be a big change platforms anyway, so we say, Doesn't it make more sense to change to tm Fan of "Celebrity Deathmatch" .Net instead?'" Infoworld, "Lotus gears up for Notes/Domino 6 launch", September 27, 2002 You are employed by a company based in "'Our strategy is an upgrade path, and IBM's is a rip-and-- Redmond, Washington, yet mysteriously have no replace,' says Jim Bernardo, product manager for the .Net company name on your Lotusphere 2003 badge enterprise server group at Microsoft." Network World, "IBM, Microsoft shift battle lines", September 30, 2002 (Paraphrased) The upgrade to Notes/Domino 6 is so expensive and complicated, why not move to Exchange instead? So then let's start with the traditional battle... Market share - Integrated Collaborative Domino vs. Exchange Environments, 2001 Excellent progress in 2002 Ship of Domino 6 Source: IDC, Other July 2002 5.4% iNotes Web Access: huge year-to-year growth Novell Move2Lotus programs with IBM ^ and Sun Microsystems 6.2% Adoption rate of Exchange 2000 still <20% Source: InternetNews.com, "Lotus Domino - Should You Upgrade or Migrate, Now or Later?", Gartner, October 25, 2002 January 2002: Analysts concur IBM "Lotus Notes-Domino is Gartner messaging Magic Quadrant: places IBM/Lotus as "leaders", still very much alive, and 49.0% still leads in the ahead of Microsoft on both "completeness of vision" and Microsoft "ability to execute"* groupware market." IDC rates Lotus highest on ability to gain market share (IDC ICE 39.4% market update, July 2002) Customers agree Dozens of additional Move2Lotus successes *Magic Quadrant for Messaging Servers, 2002 ; 7 October 2002 by Joyce Graff , Maurene Grey and Simon Hayward. The Magic Quadrant is copyrighted in October 2002 by Gartner, Inc. and is reused with permissio which permission should not be deemed to be an endorsement of any company or product depicted in the quadrant. The Magic Quadrant is Gartner, Inc.’s opinion and is an analytical representation of a marketplace a and for a specific time period. It measures vendors against Gartner defined criteria for a marketplace. The positioning of vendors within a Magic Quadrant is based on the complex interplay of many factors. Gartner do not advise enterprises to select only those firms in the “Leaders” quadrant. In some situations, firms in the Visionary, Challenger, or Niche Player quadrants may be the right matches for an enterprise's requirements. Well-informed vendor selection decisions should rely on more than a Magic Quadrant. Gartner research is intended to be one of many information sources including other published information and direct analyst interaction. Gartner, Inc. expressly disclaims all warranties, express or implied, of fitness of this research for a particular purpose. Domino key differentiators Outpacing the competition with Domino 6 New administration and management features extend Enterprise Strength Unmatched Security Domino's lead: Centralized directory option Unsurpassed Reliability No successful virus attacks Server-based rules and RBLs to control spam Availability/Scalabilty Full path encryption capabilities Streaming replication/network compression Consistent Architecture Local data protection Smart Upgrade Full parity web-administration Policy-based management Server fault recovery Customer Flexibility True Collaboration Multi-lingual servers Eight server platforms Rapid development & Optional Tivoli Analyzer autonomic system management and repair Rich clients or browsers deployment Domino 6 addresses key market requirements Best-in-class mobility Open & "integrat-able" Password management Customizable Evolving with the market Roaming user support Single copy template Front-end/back-end configuration Exchange 2000 Considerations Comments on Exchange 2000 Clustering requires shared disk, no "hot site" config. "Question: Why is a Microsoft Exchange manager like a voodoo Clustering model recommends <1500 users per server or doll? Answer: Somebody is always needling him about a Reliability active/passive configuration No individual mailbox backup and recovery problem." (SearchWin2000, "Top 10 Exchange Management Headaches", March 2002) No remote web administration (requires ESM access) Shared data store is a single point of failure - "Achilles heel" "Exchange 2000 is so tightly integrated with Active Directory Scalability (MEC 2002) (AD) that you can't simply copy Exchange directories from the Limited by Exchange architecture -- MS HQ deployment only old server to the new server as you can in Exchange 5.5. The 3000 users per server PKI requires two additional servers; few users best way to approach...retrofitting an Exchange 2000 server is API open to "Outlook Transmitted Diseases" as a disaster-recovery operation." (Exchange & Outlook Update newsletter, July 2002) Security No concept of an execution control list 20+ security bulletins for Exchange 2000 "Over the years, few disaster recovery situations have given 20-80% more bandwidth required me as many problems as recovering an Exchange Server." Doesn't do true replication (Brian Posey, MSD2D newsletter, December 2002) Mobility No offline browser support PST files "cost you valuable employee productivity and can "For three months, the office had been using Exchange for its put you at increased legal risk" (MSD2D) No dedicated tools for apps e-mail server. The kicker is that more downtime occurred in Distributed public folders difficult to sync those three months than it did during the five years Lotus Applications No deployment model Notes was used, an IT manager there said." Write separate for web and Outlook (SearchWindowsManagability, "Top 10 Security Headaches", February 2002) Microsoft Exchange 2000 as first announced Microsoft Exchange 2003 Collaborative apps/ public folders Web Storage IM/ System e-meetings E2K Hosted Workflow mail & collab e-mail/ e-mail/ calendar calendar Gartner, September 2002: Network World 11/99: "Microsoft says it finally has the platform to support "Microsoft has recognized that its ambitions for Exchange as collaborative and knowledge management applications on Exchange. " a comprehensive platform for collaboration are a hindrance, PC Magazine 09/2000: "Taking aim at the collaboration and Internet features rather than a strength." in Domino and Notes, Exchange 2000 includes significant enhancements in these areas. Most notable is the new Web Storage System, which lets META, October 2002: developers build complex workflow applications that integrate a rich variety of "The notion that this is a collaboration and groupware Internet standard and Microsoft components." platform has gone by the wayside." Microsoft Exchange 2003 Other comments on Exchange 2003 "The idea with Titanium is to address the issues our customers have with the current code base." Jim Bernardo, Microsoft ("Microsoft maps Exchange's future", IDG News Service, July 2002) "We haven't found a single customer who wants to run Exchange 2000 with Windows .net." Gary Tugwell, Microsoft ("Microsoft admits Exchange users face delays with Windows .net ", CW360, July 26, 2002) " 'Titanium doesn't offer anything that Domino doesn't already have,' said Steve Bryant, an infrastructure architect at Fayetteville, Ga.-based Pro Exchange, whose bread and butter ! happens to be migrating Domino shops to Exchange." ("Domino: Should I stay or should I go?", SearchDomino, December 2002) Remember, "Titanium" was not even announced as of a year ago "Microsoft appears to be herding customers to its most recent The expected 2003 deliverable was "Kodiak", product releases, an action that seems to be designed to keep based on a SQL architecture (MEC2001, Paul Flessner keynote) Microsoft revenues growing." (Exchange & Outlook Administrator newsletter, July 2002) How has MS three-year licensing renewal term affected their product plans? Ferris Research: "Don't bother migrating Move2Lotus successful migrations from from Notes/Domino to Exchange" Exchange to Domino "Microsoft's recent disclosures about Significant interest from Exchange customers the next version of Exchange... and End of support for Exchange 5.5 coming December, 2003 (source: the next version of SharePoint Portal Microsoft website) Server remove any incentive for No direct migration from Exchange 5.5 to "Titanium" supported Lotus Notes/Domino customers to (source: Exchange & Outlook Update) Exchange 2000 will not run on Windows.NET server migrate to Exchange." (source: ZDNet UK, October 2002) "[W]hy would any Notes/Domino Ferris Research indicates upgrade to Exchange 2000 averages shop migrate away from their US$400