Amazon CEO Jeff Bezos' Secret to Avoiding Email Overwhelm
Total Page:16
File Type:pdf, Size:1020Kb
We’re Growing! Connectability has been providing IT services in the GTA since 1995, but since June 2014 we’ve been growing faster than ever before! In the last 3 years we’ve gotten to know a lot of businesses in a variety of industries, but one thing remains the same: EVERYONE NEEDS I.T. Based on our growth we’re in the process of adding another technician to our team. Amazon CEO Jeff Bezos’ Secret To We’ve just begun our search, Avoiding Email Overwhelm but you’ll have a chance to meet our new technician soon! Do you look at your inbox and happens when they get a “?” email want to cry? If so, you’re not alone. from Jeff Bezos. Business Insider If you know any IT field According to widely cited Radicati reports that the notoriously easy-to technicians looking for a job Group research, the average -contact Amazon CEO will with a fast growing IT and person gets 120 business emails forward customer complaints to Managed Services provider every day. If you don’t manage his people and add only a question please let us know! your emails, you could end up in mark to the original query. Getting another statistical majority. People that dreaded mark is a little like And please be assured that as spend at least 14 percent of their getting the black spot from Blind we grow we will continue to workday on email alone. Is it any Pew the pirate. You know that a deliver a world-class service wonder that a recent Harris Poll day of reckoning is at hand. experience along with world- found that only 45 percent of our Follow Bezos’ lead. Instead of class technology support! workdays are spent on actual answering all emails yourself, ask, work? If you’re looking for the “Can this be better handled by August 2017 solution to your email woes, start someone else?” Forward it to your with some of Silicon Valleys team and save yourself the time. This monthly greats. publication USE AUTO REPLIES provided courtesy BEZOS DELEGATES You can also use auto-reply tools of Ted Shafran, If you want to watch a corporate to manage the flood. Tommy John President of team start to sweat, see what CEO Tom Patterson did just > Connectability Get More Free Tips, Tools and Services At Our Web Site: www.connectability.com Continued pg.2 (416) 966-3306 IT Insights August 2017 that after his emails skyrocketed from 150 to have over-communicators in your ranks, ask them to 400 a day. He tells Inc.com that “there weren’t tone back the digital flood. enough minutes in a day to answer all of them.” So he didn’t; he set up an auto-reply to tell SET BOUNDARIES people that he only checked email before 9 and Creating a hard buffer between your email and your after 5 — and to please call or text if it was life is another CEO tactic. Arianna Huffington urgent. The result? “It doesn’t check her email for a half forced me to delegate hour after waking or before going to and empower others bed, and she never touches it around to respond,” he says. her kids. That space to breathe is Suddenly the flow essential to maintaining a work-life slowed to a trickle. balance. And if it gets bad enough? Etsy’s Chad Dickerson has a DO YOU GET MORE solution: email bankruptcy! He tells EMAILS THAN BILL Fast Company that every few years, GATES? he just deletes everything and starts And it really should fresh! only be a trickle; Bill Gates reports that he Not all Silicon Valley gurus have it only gets 40–50 emails figured out, however. Apple CEO a day. Ask yourself, Tim Cook doesn’t get 120 business “Should I really be emails a day. No, according to an getting more emails than Bill Gates?” One ABC interview, he gets closer to 700. He just gets up possible cause for email inundation, according at the crack of dawn every morning and starts to LinkedIn CEO Jeff Weiner, is other reading. Hint Water CEO Kara Goldin does the same employees sending too much email of their thing, preparing for a 12-hour workday with a own. He writes, “Two of the people I worked marathon email session. But as you can tell from the most closely with ended up leaving the other people we’ve discussed, this is an exception, organization. Within the span of several weeks not the rule. Emulate Jeff Bezos or Arianna after they left I realized my inbox traffic had Huffington instead and watch your email stress melt been reduced by roughly 20–30 percent.” If you away. Help Us Out And We’ll Give You A Brand-New Samsung Galaxy Tablet For Your Trouble! Get More Free Tips, Tools and Services At Our Web Site: www.connectability.com (416) 966-3306 IT Insights August 2017 Shiny New Gadget Of Geoff Smart: The 3 Hardest Questions The Month: About Your Career I love helping people strategize about asked what were two other paths she their career. A recently retired governor could consider. “Well, I guess Path 2 just contacted me to schedule a career would be to try to join an existing strategy chat. I’m guessing he has a consulting firm … and Path 3 could be sense of what he wants to do next, but that I hang out my own shingle and do needs a sounding board in order to that kind of work solo.” We discussed come up with a plan. the pros and cons of each path, and she eventually chose Path 2. The Feeder of the Future I hope that my approach will not only be useful for him, but also for you. It Petnet is looking to simplify pet care starts with answering these three hard 3 . Who are 10 people who can help with their automated SmartFeeder, for questions: me get my dream job? pet owners who frequently travel or Do you know “hundreds of people?” those with packed, variable schedules. 1 . What is my skill-will bull’s-eye? Great, but let’s prioritize the 10 most Your skills (what you can do) and your Install the SmartFeeder app. It’ll then likely to get you your dream job. Start will (what you want to do) line up in ask a few questions to get to know by listing past bosses who know your what Randy Street and I call the “skill- work and are well-connected. Now list your animal, including their age, will bull’s-eye.” I recently helped a clients or customers who respect you. weight, activity level, and food type. Fortune 500 VP find hers when she Next, add a college friend or two with The feeder will recommend feeding struggled to put her finger on her core connections. Then a good recruiter, amounts for dozens of common cat and talents and interests. Was it head followed by any powerful family dog foods, though users report it can hunting? “No.” What about coaching? friends you may have. Once you have “I don’t think so?” What about be finicky. your 10, write out a half-page message designing the process that businesses summarizing the career path you’re After it gathers the information, you use to recruit? “YES! That is what I get looking for and the reasons you’d be a can set up regular, automatic feeding to do only sometime in my current job. good fit for that path. End by asking for That is what I want to do with more of schedules for your furry friend. After a few minutes of their time to pick their my time.” Presto — a skill-will bull’s- that, it’s almost entirely hands-free! brain — minutes that will hopefully eye! end in referrals to your dream job. Until you need to reload the feeder with your animal’s preferred food. If you think these tactics are useful, 2 . What are three career paths? please download our other free career $150 may be a little steep for most pet Force yourself outside the box by strategy tools at geoffsmart.com/ owners, but for the busiest, and laziest outlining three different career options. smarttools. of us, it could be the perfect addition to Following from the previous example, that VP had only previously focused on -Written by Dr. Geoff Smart your already-automated home. a corporate path. That was Path 1, so I Client Spotlight: Welcome O’Doughs We’d like to welcome another new customer to the Connectability Family: O’Doughs! O’Doughs specializes in making delicious and healthy gluten-free baked goods. O’Doughs’ products are baked with the all-natural goodness of flax, potato, tapioca, soya and rice flours instead of wheat, barley or rye. Even better, they’re certified Non-GMO and Vegan! Everyone loves baked goods—but often, they don’t love us back! That’s why O’Doughs bakes a wide variety of healthy, high quality gluten-free products. O’Doughs is O’ So Good! Would you like your company highlighted here in our “Client Spotlight”? Then give us a call today at 416-966-3306. Get More Free Tips, Tools and Services At Our Web Site: www.connectability.com (416) 966-3306 IT Insights August 2017 This Genius Debit Card robust services designed to European cinema, this Lets Parents Control Their teach your child financial technique hides malware in Teenagers’ Spending If you responsibility while still the downloaded subtitle feel like your teen views you letting them have some say information for a movie.