Whickham View z City Centre z Freeman Hospital 38 via Whickham View, Fergusons Lane, Village, Fox and Hounds Lane, Pease Avenue,West Road,Westgate Road, Grainger Street, Market Street (West), Pilgrim Street, New Bridge Street West, John Dobson Street, St. Marys Place, Sandyford Road, Road, Benton Bank, Stephenson Road, Newton Road, Freeman Road; journeys to Four Lane Ends continue via Freeman Road, Benton Park Road, Four Lane Ends Metro. MONDAY TO FRIDAY ABC Service number 38A 38A 38A 38 38 38 38 38 38 38 38 38 NOTES: A From Silver Lonnen, Netherby Drive at 0431. Whickham View, Terminus 0435 0511 0547 0605 0630 0652 0708 0724 0734 0744 0754 0804 B This journey commences from Chapel House Benwell Village, Pease Avenue 0440 0514 0550 0610 0635 0657 0713 0729 0739 0749 0759 0809 at 0503, and terminates Pilgrim Street at 0526. General Hospital 0445 0519 0555 0616 0642 0704 0720 0736 0746 0756 0806 0816 C This journey commences from Chapel House Central Station, Westgate Rd 0450 0524 0600 0622 0649 0711 0727 0743 0753 0803 0813 0823 at 0539, and terminates Pilgrim Street at 0602. John Dobson Street - - - 0628 0656 0718 0735 0751 0801 0811 0821 0831 Jesmond,Archbold Terrace - - - 0630 0659 0721 0738 0754 0804 0814 0824 0834 Corner House - - - 0635 0704 0726 0743 0759 0809 0819 0829 0839 For a cleaner environment Freeman Hospital - - - 0640 0709 0731 0748 0804 0814 0824 0834 0844 Stagecoach in Newcastle has a no smoking policy

Service number 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 Whickham View, Terminus 0814 24 34 44 54 04 14 1754 1809 1825 1840 1856 16 36 56 2256 Benwell Village, Pease Avenue 0819 29 39 49 59 09 19 1759 1814 1830 1845 1901 21 41 01 2301 General Hospital 0826 36 46 56 06 16 26 1806 1821 1836 1851 1906 26 46 06 2306 Central Station, Westgate Rd 0833 43 53 03 13 23 33 1813 1827 1842 1857 1912 32 52 12 2312 mins at John Dobson Street 0843 mins at 53 03 13 23 33 43 1823 1835 1849 1904 1918 38 58 18 2318 until Jesmond,Archbold Terrace 0846 56 06 16 26 36 46 until 1826 1838 1852 1907 1920 40 00 20 2320 then every then every 20 Corner House 0852 10 02 12 22 32 42 52 1832 1844 1857 1912 1925 45 05 25 2325 Freeman Hospital 0857 07 17 27 37 47 57 1837 1849 1902 1917 1930 50 10 30 2330

SATURDAY

Service number 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 Whickham View, Terminus 0435 0515 0535 0555 0615 0635 0655 0715 0735 0755 0815 0833 0848 0903 0918 0933 0948 1003 1014 Benwell Village, Pease Avenue 0439 0519 0539 0559 0619 0639 0659 0719 0739 0759 0820 0838 0853 0908 0923 0938 0953 1008 1019 General Hospital 0444 0524 0544 0604 0624 0644 0704 0724 0744 0804 0825 0843 0858 0913 0928 0943 0958 1013 1026 Central Station, Westgate Rd 0450 0530 0550 0610 0630 0650 0710 0730 0750 0810 0831 0849 0904 0919 0934 0949 1004 1019 1033 John Dobson Street - 0536 0556 0616 0636 0656 0716 0736 0756 0816 0837 0855 0910 0925 0940 0955 1010 1027 1043 Jesmond,Archbold Terrace - 0538 0558 0618 0638 0658 0718 0738 0758 0818 0839 0857 0912 0927 0942 0957 1012 1030 1046 Corner House - 0543 0603 0623 0643 0703 0723 0743 0803 0823 0844 0902 0917 0932 0947 1002 1017 1035 1052 Freeman Hospital - 0548 0608 0628 0648 0708 0728 0748 0808 0828 0849 0907 0922 0937 0952 1007 1022 1040 1057 Four Lane Ends Metro - 0553 0613 0633 0653 0713 0733 0753 0813 ------then as Monday to Friday

SUNDAY

Service number 38 38 38 38 38 38 38 38 38 38 38 38 38 38 Whickham View, Terminus 0605 0635 0705 0735 0805 0835 0905 0935 0956 16 36 56 2236 2255 DDA Aware Benwell Village, Pease Avenue 0609 0639 0709 0739 0809 0839 0909 0939 1001 21 41 01 2241 2300 Please contact us if you General Hospital 0614 0644 0714 0744 0814 0844 0914 0944 1006 26 46 06 2246 2305 have difficulty reading Central Station, Westgate Rd 0620 0650 0720 0750 0820 0850 0920 0950 1012 32 52 12 2252 2311 this document. John Dobson Street 0626 0656 0726 0756 0826 0856 0926 0956 1018 38 58 18 2258 - A fax line is also available mins at

Jesmond,Archbold Terrace 0628 0658 0728 0758 0828 0858 0928 0958 1020 40 00 20 until 2300 - for those who are hard of

Corner House 0633 0703 0733 0803 0833 0903 0933 1003 1025 then every 45 05 25 2305 - hearing or deaf. 20 Freeman Hospital 0638 0708 0738 0808 0838 0908 0938 1008 1030 50 10 30 2310 - FAX: (0191) 276 9738. Four Lane Ends Metro 0643 0713 0743 0813 0843 0913 0943 1013 ------Freeman Hospital z City Centre z Whickham View 38 Journeys from Four Lane Ends via Four Lane Ends Metro, Benton Park Road, Freeman Road; then all journeys via Freeman Road, Newton Road, Stephenson Road, Benton Bank, Jesmond Road, Sandyford Road, St. Marys Place, John Dobson Street, New Bridge Street West, Pilgrim Street, Market Street (West), Grainger Street,Westgate Road, Neville Street,Westmorland Road, Blenheim Street,Westgate Road,West Road, Pease Avenue, Fox and Hounds Lane, Benwell Village, Fergusons Lane,Whickham View. MONDAY TO FRIDAY

Service number 38 38 38 38 38 38 38 38 38 38 38 Superoute is a network Freeman Hospital 0615 0642 0657 0705 15 25 35 45 55 05 1745 of high quality bus services Corner House 0620 0647 0702 0710 20 30 40 50 00 10 1750 across Jesmond,Archbold Terrace 0625 0652 0707 0716 26 36 46 56 06 16 1756 John Dobson Street 0627 0654 0709 0719 29 39 49 59 09 19 1759

mins at Buses, passenger facilities and bus priority

Central Station 0634 0701 0716 0727 37 47 57 07 17 27 until 1807 General Hospital 0641 0708 0723 0735 45 55 05 15 25 35 1815 measures are of the highest quality and then every Benwell Village, Pease Avenue 0646 0713 0728 0740 10 50 00 10 20 30 40 1820 services run guaranteed hours of operation, Whickham View, Terminus 0652 0720 0735 0747 57 07 17 27 37 47 1827 with a frequent timetable. +* Service number 38 38 38 38 38 38 38 38 38 38 Freeman Hospital 1800 1813 1825 1839 59 19 39 2239 2251 2310 Minor changes to Service 38A Corner House 1804 1818 1830 1844 04 24 44 2244 2256 2315 from Monday 6 September 2010 Jesmond,Archbold Terrace 1810 1823 1835 1849 09 29 49 2249 2301 - The 0509 Monday to Friday Service 38A from John Dobson Street 1812 1825 1837 1851 11 31 51 2251 2303 - Chapel House is revised to depart at 0503,

Central Station 1820 1832 1844 1858 mins at 18 38 58 2258 2310 - until General Hospital 1828 1838 1851 1904 24 44 04 2304 2316 - and run six minutes earlier throughout. then every Benwell Village, Pease Avenue 1833 1843 1856 1909 20 29 49 09 2309 2321 - Service 38 continues unchanged. Whickham View, Terminus 1838 1848 1901 1914 34 54 14 2314 2326 -

SATURDAY

Service number 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 Four Lane Ends Metro - 0555 0615 0635 0655 0715 0735 - 0804 0819 ------Freeman Hospital - 0600 0620 0640 0700 0720 0740 0755 0810 0825 0840 0855 0910 0925 0937 0949 1001 1013 1025 1035 Corner House - 0605 0625 0645 0705 0725 0745 0800 0815 0830 0845 0900 0915 0930 0942 0954 1006 1018 1030 1040 Jesmond,Archbold Terrace - 0610 0630 0650 0710 0730 0750 0805 0820 0835 0850 0905 0920 0935 0947 0959 1011 1023 1035 1046 John Dobson Street - 0612 0632 0652 0712 0732 0752 0807 0822 0837 0852 0907 0922 0937 0949 1001 1013 1025 1037 1049 Central Station 0456 0618 0638 0658 0718 0738 0758 0813 0828 0843 0858 0913 0928 0943 0955 1007 1019 1031 1043 1057 General Hospital 0502 0624 0644 0704 0724 0744 0804 0819 0834 0849 0904 0919 0934 0949 1002 1014 1026 1038 1050 1105 Benwell Village, Pease Avenue 0507 0629 0649 0709 0729 0749 0809 0824 0839 0854 0909 0924 0939 0954 1007 1019 1031 1043 1055 1110 Whickham View, Terminus 0511 0633 0653 0713 0733 0753 0813 0830 0845 0900 0915 0930 0945 1000 1014 1026 1038 1050 1102 1117 then as Monday to Friday

SUNDAY

Service number 38 38 38 38 38 38 38 38 38 38 38 38 38 38 38 For travel Four Lane Ends Metro 0645 0715 0745 0815 0845 0915 0945 1013 ------information Freeman Hospital 0650 0720 0750 0820 0850 0920 0950 1019 1039 59 19 39 2239 2250 2310 contact Corner House 0655 0725 0755 0825 0855 0925 0955 1024 1044 04 24 44 2244 2255 2315 Jesmond,Archbold Terrace 0700 0730 0800 0830 0900 0930 1000 1029 1049 09 29 49 2249 - - Traveline on John Dobson Street 0702 0732 0802 0832 0902 0932 1002 1031 1051 11 31 51 2251 - - 0871 200 22 33 mins at Central Station 0708 0738 0808 0838 0908 0938 1008 1038 1058 18 38 58 until 2258 - - Calls cost 10p per min from a BT landline, calls from

General Hospital 0714 0744 0814 0844 0914 0944 1014 1044 1104 then every 24 44 04 2304 - - 20 other service providers or Benwell Village, Pease Avenue 0719 0749 0819 0849 0919 0949 1019 1049 1109 29 49 09 2309 - - from mobiles may vary. Whickham View, Terminus 0723 0753 0823 0853 0923 0953 1023 1054 1114 34 54 14 2314 - -

NOTES: * On Monday to Friday the 2119 journey at Freeman Hospital commences from BT Call Centre at 2115. + On Saturday this journey commences from BT Call Centre at 1821.

What to do if things go wrong We do our best to meet your expectations, but occasionally things go wrong. If you feel we have failed you in some way please tell us about it: Operations Manager, Stagecoach in Newcastle, Shields Road, , , NE6 2BZ. Tel: (0191) 276 1411 If you’re unhappy with our response, this is the independent body that will review complaints: The Bus Appeals Body, PO Box 2950, Stoke-on-Trent, ST4 9EW.

easyACCESS Most journeys on Service 38 are operated by easyACCESS vehicles. These buses have a special kneeling facility to lower the entrance step. Inside there's a flat floor at the front with a special buggy parking area, and space for a wheelchair. Turn up Service 38 runs every 10 minutes... For more details on easyACCESS vehicles, please visit www.stagecoachbus.com and Go.. So just Turn Up ... & Go !!

A frequent service operates during the main daytime period, Monday to Saturday; extra journeys may operate and times may vary. All tickets are issued subject to the Company’s Conditions of Carriage and Passenger Regulations. Leaflet N/38/21 (06.09.10) We always try to run low floor easy access buses on this route. However, we may occasionally need to run a high floor vehicle for a journey. The paper used to print this leaflet comes from well-managed forests, independently certified in accordance with the rules of the Forest Stewardship Council (FSC)