Outpatient Referral & Preauthorization Guidelines
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Priority Partners Managed Care Organization (PPMCO) Outpatient Referral & Preauthorization Guidelines January 2021 | This list is NOT ALL INCLUSIVE If you are unsure if the health care service or procedure their provider has ordered requires pre-authorization, or if you need a referral before seeking certain health care, please call Customer Service at 800-654-9728. • To verify benefit coverage call: 800-654-9728 Overview • All services rendered by non-participating providers require preauthorization • For additional information about Priority Partners, refer to the website ppmco.org • For Cardiology Advanced Imaging and High Tech Radiology refer to eviCore guidelines Priority Partners members do not need a referral to see an in-network specialist. For the best coordination Care Coordination of your care, you still should see your PCP. Your doctor can refer you to a specialist that is right for you and advise you on your next steps. Pre-authorization Your provider must ask for and receive approval before you receive certain care. Priority Partners will review the service, drug or equipment for medical necessity. Medication Preauthorization Requirement All medication preauthorization requirements and related prior authorization forms are available here. Priority Partners does not require pre-authorization when you receive the services listed below or when you No Preauthorization Required go to an in-network specialists listed below. Specialist • Nephrologist • Pulmonologist • Exhaled Nitric Oxide Measurement • Neurologist • Rheumatologist • Routine Foot Care (Metabolic, • Allergist • Oncologist Neurologic, or Vascular Disease) • Cardiologist Services • Oral Surgeon • Urgent Care Centers • Dermatologist • Blood Transfusions • Orthopedist • Endocrinologist • Chiropractic Treatment • Pain Management • General Surgeon Gynecologist • Coumadin Clinics • Perinatologist • Hematologist • Diabetes Education • Podiatrist • Infectious Disease • Dialysis Self Referral Services Priority Partners requires notification from your provider at the beginning of your pregnancy. • Emergency Services • Doctor’s check of a newborn baby • Diagnostic Evaluation for People with HIV/AIDS • Family Planning • School-based Health Centers Assessment for • Renal Dialysis • Pregnancy (under certain conditions) Placement in Foster Care • Birthing Centers • Certain Specialists for Children Preauthorization Required The following services require pre-authorization from Priority Partners before they will be covered. • Ambulance, non-emergency - Pneumatic compression devices - Sacral Nerve Stimulators* • Proton Beam Radiotherapy • Back Pain Invasive Procedures - Wheelchairs - Vagus Nerve Stimulators* • Psychological Testing - Facet Blocks • Extracorporeal Shockwave Therapy • Nutritional Counseling* • Pulmonary Rehabilitation - Radiofrequency Ablation for Plantar Fasciitis • Occupational Therapy > 12 visits • Advanced Imaging (Radiology) and • Bariatric Surgery • Feeding Programs (≥ 21 years of age) Cardiac Diagnotics refer to • Biofeedback* • Food Supplements < 21 years of age • Orthotics (not all-inclusive) eviCore guidelines above • Brachytherapy* (Internal radiation • Gender Affirmation Treatment - Cranial remodeling helmets • Reconstructive Surgery • Breast Reduction Male/Female and Procedures* (Limitations - Exoskeleton (hip, knee, ankle, foot - Alveolectomy/Alveoplasty • Bronchial Thermoplasty* (Asthma & Exclusions) (HKAFO) device - Blepharoplasty, Brow Ptosis, Treatment) • Genetic Testing* - Foot Orthotics* - Entropion, Ectropion • Capsule Endoscopy • Gastroesophageal Reflux Disease • Pharmacogenomics* (testing of - Panniculectomy • Cardiac Rehabilitation (GERD) Devices* genes for medication response) - Rhinoplasty/Septoplasty • Clinical Trials (including NCI trials) • Home Health Care • Phototherapy (PUVA/UVA)* - Uvulectomy, + • Select Durable Medical Equipment/ • Hospice/Palliative Care* • Physical Therapy > 12 visits (≥ 21 uvulopalatopharyngoplasty Disposable Medical Supplies (DME/ • Hyperbaric Oxygen Therapy years of age (Surgery for snoring) - LAUP (Laser Assisted DMS)(not all-inclusive) • Implanted Devices for Hearing • Plastic Surgery Uvuloplasty) - Bi-level Positive Airway Pressure Loss* (cosmetic procedures not • Speech Therapy > 12 visits (≥ 21 Devices (BiPAP) • Laser Treatment for Skin covered) years of age) - Bone Growth Stimulators Conditions* • Prenatal Obstetrical Ultrasound • Temporomandibular Joint (TMJ) - Breast Pump, Hospital Grade • Long-Term External Cardiac Event (beyond 3 and all 3D Treatment - Continuous Glucose Monitors Monitoring (Zio Patch) Ultrasounds) • Transcranial Magnetic Stimulation • Minimally Invasive Treatments of • Private Duty Nursing < 21 years - Continuous Positive Airway (TMS) Pressure (CPAP) Varicosities* of age • Transplants (except corneal)* - Diabetic Shoes - Sclerotherapy (chemical ablation) • Prosthetics* (not all-inclusive) • Treatment of Cornea* - Hearing Aids - Laser Ablation - Artificial Arms - Hospital beds - Radiofrequency Ablation - Artificial Legs • Treatment of Acne and Actinic - Insulin Pumps - Chemical Adhesive - Breast Prosthesis*+ Keratosis - Negative Pressure Wound • Neuropsychological Testing - Cranial Prosthetic (Wig)*+ • Unlisted Codes Therapy (Wound Vac) • Neurostimulators - Electro-larynx (Speech generating • Wound Clinic > 10 Visits - Oxygen - Neuromuscular Electrical device)*+ - Pulse Oximetry at Home Stimulation - Eye Prostheses* Site of Service Many surgical procedures can be performed safely in an Ambulatory Surgery Center (ASC). Pre-authorization is required for select procedures when performed in an outpatient hospital setting. Preauthorization Required For a list of procedures refer to: CMS23.05 Site of Service-Outpatient Surgical Procedures • Select Surgical Procedures • Sleep Studies – 18 years of age and older Resources This section lists the resources that may be helpful in meeting the needs of the Priority Partners member. Customer Service Freestyle Glucose Meter Vision Services Call: 800-654-9728 Call: 888-224-8892 Superior Vision: 800-428-8789 to request a free meter Dental Services Priority Partners Website ADHD Treatment by Specialist For adults 21 and over, call DentaQuest: 888-696-9596 www.ppmco.org Optum: 800-888-1965 For pregnant women and children, call Scion: 855-934-9812.