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March 2019 OFFICE OF INSPECTIONS BUREAU OF AFRICAN AFFAIRS Inspection of Embassy , What OIG Found ISP-I-19-15  The Ambassador and the Deputy Chief of Mission What OIG Inspected led Embassy Kigali in a professional, positive, and OIG inspected the executive direction, program inclusive manner. The Ambassador’s public and policy implementation, resource outreach was enhanced by his study and use of management, and information management , the principal language of Rwandans. operations of Embassy Kigali.  The embassy identified a major deficiency in the

residential safety program with multiple hazardous What OIG Recommends electrical incidents at staff residences. OIG made 10 recommendations to Embassy  The embassy did not manage the public diplomacy Kigali: 1 to bring the residential safety program grants program in accordance with Department of into compliance with Department standards; 2 to State standards. improve the public diplomacy grants program; 3  The embassy did not ensure the American Corner to improve the oversight of the American at the Adventist University of Central Corners; 1 to improve consular crisis conformed to Department standards. The embassy preparedness; and 3 to improve the information also did not properly document property management program. transferred to the two American Corners in

Rwanda. In its comments on the draft report, the embassy  concurred with 9 recommendations and The embassy’s consular crisis preparedness disagreed with 1 recommendation. OIG considers program had deficiencies, including inadequate all 10 recommendations resolved. The embassy’s disaster assistance kits and a backlog in enrolling response to each recommendation, and OIG’s U.S. citizens in the Smart Traveler Enrollment reply, can be found in the Recommendations Program. section of this report. The embassy’s formal  Spotlight on Success: The embassy’s Coordination written response is reprinted in its entirety in Office for the President’s Emergency Fund for AIDS Appendix B. Relief successfully promoted cooperation among interagency stakeholders.  Spotlight on Success: The embassy responded quickly and comprehensively to an Ebola outbreak in neighboring Democratic .

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