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Kahramaa Sustainability Report

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Kahramaa Sustainability Report About this Report Contents We are pleased to present our fourth public sustainability report which highlights the impacts of our operations on the environment, society and Qatar’s economic development. We understand that the scale and the complex nature of the sustainability challenges often require a About this Report 2 joined up and integrated approach involving various stakeholder groups. By providing a clear and transparent picture of where we are today and what our future commitments Introduction from H.E. Minister of Energy and Industry 4 102-46 are, this report aims to engage our customers, partners, suppliers, employees, and other stakeholders in a discussion about the role we all have in the delivery of Qatar’s National Vision 2030 and the Qatar Introduction from H.E. KAHRAMAA President 5 National Development Strategy-II (2017-2022). 2016: Our key figures and achievements 6 102-50 Reporting Boundary: KAHRAMAA – Qatar General Electricity and Water Corporation – represents the sole KAHRAMAA at a glance 8 transmission and distribution system owner and operator for the electricity and water sector in process and Qatar. Therefore, the information provided within this report’s boundaries covers only our activities of Setting the broader context for our report 10 standard transmission and distribution, and excludes the generation of electricity and water. 102-53 Scope: The report focuses on KAHRAMAA’s own framework, procedures and processes in place to Governance 12 drive sustainability and elaborates further on the sustainability initiatives implemented both within KAHRAMAA and on a nationwide level. We are committed to expand our scope in the future beyond Creating value for our stakeholders 15 own operations to cover further information about our supply chain performance. 102-54 Reporting standard and period: This report has been prepared in accordance with the GRI Corporate Strategy 16 Standards: Core option as well as the GRI Electric Utilities Sector Supplement, and documents our sustainability performance in 2016. Where data permits, historic figures are presented as well, however Our approach to sustainability 20 for the purpose of consistency and clarity, 2016 remains the main focus. Future commitment: We have strived to present a detailed and comprehensive picture of our Special feature 27 activities in this sustainability report. We are committed to continuing on our sustainability journey and would build on our sustainability reporting system in the future to be able to capture a broader data Ensuring value for our customers 33 spectrum that reflects our stakeholders’ needs and expectations. Conserving natural resources 44 Identifying We face a variety of challenges and potential opportunities areas across a whole range of sustainability Investing in our people 54 priority issues related topics. to report Our materiality assessment process helped us prioritize environmental, social and economic topics Contributing to the local economy 63 with maximum impact on KAHRAMAA as well as on our stakeholders, which guided the sustainability reporting approach for 2016. Supporting our communities 68 We engage with internal and external stakeholders to identify topics of importance, plot all identified sustainability issues on our materiality matrix, prioritize them and decide what issues to report on. For Looking ahead 74 further detail on the process and the key issues identified, please refer to page 24 and 25. Acronyms 75 Engagement We hope this report will continue to enhance the communication with all of our stakeholders. Please GRI/IIRC Index 76 connect with us to share your thoughts, feedback, or questions: Dalia Abdelhalim Al-Toukhy, Advisor - Conservation & Energy Efficiency www.km.com.qa Department at [email protected] @ kahramaa KAHRAMAA kahramaa-qa Implementing Smart Solutions, 2 Rationalizing Resources KAHRAMAA | Sustainability report 2016 3 Minister’s Foreword President’s Foreword The government is committed to creating a dynamic, competitive and broad-based economy Tracing the development plan in the State of Qatar and the Qatar National by increasing economic diversification through the re-investment of Qatar’s significant energy Development Strategy II (NDS2 2017-2022), one finds that the highest priority wealth. The outcome is evident in the rapid changes and urbanization during the last decade, goes to the provision of services for all residents. It targets the promotion of the brought about by wise national economic planning, stable state revenues and Qatar’s vision national economy and enhancement of productivity and organizational efficiency 102-14 of shaping Doha as a world-scale metropolis. This means continued buoyancy for the private 102-14 at all state authorities to cope with international economic development. We sector in Qatar, and a surge in economic activities in infrastructure creation and building of civic serve a rapidly growing economy and population in a region with an abundance amenities. of fossil fuels, yet scarce in water sources. In this context, it is imperative that Large opportunities for investment and energy trade are present, coupled with continuing we use our resources and manage our growth efficiently and wisely. To address lifestyle improvement, development of telecommunications, information technology, this need, in 2012 KAHRAMAA launched “Tarsheed”, the National Program for knowledge economy, renewable resources and business efficiency. Qatar’s rapid public Conservation & Energy Efficiency to create sustainable culture and lifestyle among infrastructure expansions and real estate development are driving the continual population its residents, the public and private sector in cooperating towards conservation growth, primarily due to the need for more expatriate manpower. Large scale investments in and efficiency to ensure optimal use of water as well as electrical and renewable transport, communications, tourism, sports facilities and other services are on-going, such as the energy. KAHRAMAA has implemented legislative measures enforcing compliance development of the Lusail City, Qatar Economic Zones (Manateq), Qatar Rail and M’sheireb real to the national conservation laws. It aims to influence the lifestyle of Qatar’s H.E. DR. MOHAMMED BIN SALEH AL-SADA estate projects and other major infrastructure developments. H.E. ENG. ESSA BIN HILAL AL-KUWARI residents in domestic consumption, as well as implement water and electricity saving technologies. MINISTER OF ENERGY AND INDUSTRY Continuing industrialization largely due to the oil and gas sector and rapid urbanization has PRESIDENT, KAHRAMAA generated increased demand for major improvements and expansion of basic infrastructure and Along with this effort KAHRAMAA has plans in place to support the government services most notably electricity and water. As such, Qatar General Electricity & Water Corporation to generate at least 200MW-500MW of electricity from renewable sources such as “KAHRAMAA” has taken all necessary procedures to guarantee the supply of these two major KAHRAMAA is proud to solar energy. Moreover, it has implemented alternative potable water production services and to strengthen the basic infrastructure of electricity and water sectors, to ensure the publish its fourth annual techniques such as Reverse Osmosis. sustainability and reliability of supplies. Beside KAHRAMAA efforts to develop the electricity and Qatar continues to To align with Qatar National Vision (QNV 2030) and Qatar National Development water services in the state and to meet the growing demand for these vital services. sustainability report as rise as one of the Strategy-II (NDS2 2017-2022) KAHRAMAA is vigorously pursuing its long For example, Al-Duhail Superstation 11/66/220 commissioned on March 2015 at a total cost part of our commitment term road map and strategy including 10 strategic objectives: Optimize asset world’s most dynamic of 255 million QR. It feeds Duhail area, Wadi Al-Banat and other vital facilities. There is also, to ensure transparency performance, Provide high quality water and electricity, Enhance processes and and fastest growing the Strategic Mega reservoirs at Rawdat Rashid meant to secure water supplies in Qatar and is systems, Improve corporate governance and risk management, Ensure a safe and considered the largest expansion of Qatar water storage ever. It aims to increase Qatar water and credibility to our healthy working environment, Attract, develop and retain a high-performing economies to achieve strategic storage till 2026 (first stage). The project consists of 24 reservoirs at a total capacity stakeholders. This report workforce and support Qatarization, Increase social advocacy and environmental phenomenal GDP of 2300 Million Gallons. The total cost of the project awarded contracts is QR 17 bn. 55% of seeks to provide Qatari compliance, Excel at customer service, Strengthen financial performance to provide contractors are Qatari companies. The project is due for final commissioning and operation in the high quality and sustainable electricity and water for better living in Qatar. increase. The National second quarter of 2018. government institutions, Basic infrastructures are not an end in themselves; rather, they are means for Vision 2030 guides the KAHRAMAA endeavors to provide high quality services for customers by commissioning vital investors, the academia, ensuring the delivery of goods and services. They are crucial to achieving prosperity country’s growth. projects to meet the increasing
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