Year of Youth in Kazakhstan 2019 Annual Report Year of Youth 2019 Сontents in Kazakhstan Annual Report
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Year of Youth in Kazakhstan 2019 Annual Report Year of Youth 2019 Сontents in Kazakhstan Annual Report Key Performance Indicators 2 Corporate Governance 64 Corporate Governance System 65 System of Remuneration to Members of the Board of Directors and the Baiterek Holding Actively Supports Young People in Kazakhstan 4 Sole Shareholder 71 Management Board 91 Board of Directors 72 Internal Audit Service 92 Corporate Secretary 85 Message of the Chairman of the Board of Directors 8 Corporate Ethics and Settlement of Management Board 86 Conflicts of Interests 93 Anti-Corruption 94 Address by the Chairman of the Management Board 12 External Auditor 95 Development Strategy 16 Risk Management and Internal Control 96 Components of the risk management Key risks of the Holding 99 and internal control systems 97 Key Events in 2019 22 Sustainable Development Activities 102 About the Holding 26 Sustainable development Occupational health and safety 118 management system 103 Corporate Culture and Values of the Holding 27 History of Development 30 Economic performance 119 Stakeholder engagement 108 Business model 28 Structure and Support Tools of the Holding 32 Procurement activities 120 Information Policy 112 Environmental protection 121 Human Resource Management 114 Economic Overview 34 Sponsorship and charity 122 Macroeconomic Overview 35 Market Share of the Holding’s Instruments by Type of Core Activity 39 Appendices 124 About the Report 125 Annual Financial Statements 150 Management Report 40 Activities of Subsidiaries in 2019 128 Information on Adherence to the IFC Principles “Operating Principles for Report on Compliance with the Financial Performance Results 41 Increasing Export Potential 54 Impact Management” 158 Principles and Provisions of the Raising Funds in Capital Markets 44 Development of the Private Equity Corporate Governance Code of Baiterek GRI Index Table 160 Ecosystem and Innovations 56 NMH JSC 139 Large Business Support 46 Glossary 165 Digitalization Strategy 61 List of related party transactions 149 SME Support 49 Contact Details 168 Customer-Oriented Practice 62 Improvement of Housing Affordability 52 Development Key About Economic Management Corporate Risk Management Sustainable Appendices Baiterek National Managing Holding JSC | Annual Report 2019 Strategy Events the Holding Overview Repor Governanc and Internal Contro Development Activities KEY PERFORMANCE INDICATORS 5,214 3,987 3,658 52 4,719 1,227 3.4 4,433 1,061 3,381 44 1,052 3.2 3.2 35 FINANCIAL INDICATORS 2017– 2018– 2019– 2017– 2018– 2019– 2017– 2018– 2019– 2017– 2018– 2019– 2017– 2018– 2019– Assets, Equity, Liabilities, Net income, Debt/equity KZT bn KZT bn KZT bn KZT bn PERFORMANCE INDICATORS OF THE HOLDING GROUP 97 453 88.8 108.8 90 422 443 527 611 98.0 549 495 360 56.6 71.8 243 40 9.4 2017– 2018– 2019– 2017– 2018– 2019– 2017– 2018– 2019– 2017– 2018– 2019– 2017– 2018– 2019– 2017– 2018– 2019– Volume of long-term Volume Housing Amount of LEA bonds Insurance loans issued to large of loans issued loans guarantees purchased, liabilities enterprises to SMEs, issued, issued, KZT bn assumed, of non-resource KZT bn KZT bn KZT bn KZT bn economy sectors, KZT bn 80 88.1 78 78 87.8 INDICATORS 84.2 OF INVOLVEMENT Level Confidence AND CONFIDENCE of the Holding Group’s staff in activities IN ACTIVITIES involvement, % of Baiterek NMH JSC, % OF BAITEREK NMH JSC – – – – – – 2017 2018 2019 2017 2018 2019 2 3 Development Key About Economic Management Corporate Risk Management Sustainable Appendices Baiterek National Managing Holding JSC | Annual Report 2019 Strategy Events the Holding Overview Repor Governanc and Internal Contro Development Activities Baiterek Holding is an Baiterek Holding Actively Youth Business Support operator of socially oriented As part of Yenbek Program for the Development of Productive Supports Young People Employment and Mass Entrepreneurship for 2017–2021, first-time state programs and plays an entrepreneurs of the micro and small business sector receive loans important role in providing in Kazakhstan on favorable terms — up to 8 thous. MCIs at the rate not exceeding 6%, with a lead time on investment of up to five years. Besides, program 787 citizens of Kazakhstan with first-time entrepreneurs participants have the opportunity to receive a guarantee of up to 85% affordable housing, job and At the initiative of the First President of the Republic of Kazakhstan — of the loan. worth KZT 9.1 bn were Yelbasy N.A. Nazarbayev, the year 2019 was declared the Year of Youth. tools for the development of In 2019, 1,851 micro, small and medium-sized enterprises were supported under Yenbek The Government adopted a Roadmap, which included measures to funded under the program for a total amount of KZT 22.7 bn, including business projects. As part of provide young people with affordable housing, education, employment, program revolving disbursements from previously allocated funds. Among business development, and grant funding of non-governmental solving these challenges, the them, 787 first-time entrepreneurs received funding in the amount organizations. of KZT 9.1 bn. Holding in collaboration with bn tenge its subsidiaries accomplishes a In collaboration with the local executive authorities, the Holding 9.1 implements regional programs for start-up entrepreneurs through number of projects focused on its subsidiary Damu Fund JSC. For example, the Astana ZhasStart the implementation of youth and Aktobe ZhasStart programs are intended for young people at the age of up to and including 29 years old. The loan amount under initiatives. the programs does not exceed KZT 20 mln with a rate of up to 8.5%. The Astana Start Up program provides support for first-time entrepreneurs in the amount of a loan not exceeding KZT 50 mln at the rate of 7.9%. Other initiatives include the following programs: Astana Business-2 (Nur-Sultan), Almaty Business (Almaty), Kokshetau Business (Kokshetau), Men Kasipker Bolamyn (Shymkent), etc. By the end of 2019, 489 entrepreneurs were supported in the framework of the Program of regional financing of small and medium-sized enterprises on the terms of co-financing with regional budgets in the amount of KZT 20.4 bn, including revolving disbursements from the funds previously allocated under this 489 program. entrepreneurs worth KZT 20.4 bn were supported under regional programs — Astana ZhasStart, Aktobe ZhasStart, Astana Start Up and others 20.4 bn tenge 4 5 Development Key About Economic Management Corporate Risk Management Sustainable Appendices Baiterek National Managing Holding JSC | Annual Report 2019 Strategy Events the Holding Overview Repor Governanc and Internal Contro Development Activities BAITEREK HOLDING ACTIVELY SUPPORTS YOUNG PEOPLE IN KAZAKHSTAN Support of Social Educational Projects Loyal Personnel Policy of the Holding In 2019, Baiterek Holding together with its subsidiaries — Housing Various events are periodically held to increase the level of involvement The Holding and its subsidiaries Construction Savings Bank of Kazakhstan JSC and QazTech Ventures of young employees of the Holding and its subsidiaries. Thus, JSC organized and held Baiterek Hackathon at the platform of SmArt. the following events were held in 2019: chess, football, table tennis will continue to actively Point Almaty business incubator in the city of Almaty. More than 200 and e-sports tournaments, series of “What? Where? When?” games, support young people in young IT specialists, students and graduates of national technical Quizz Please and Quantum intellectual games, film representation, universities from different cities of the republic took part in the event etc. Kazakhstan by providing to create a unique product aimed at improving customer service The Holding organizes ongoing training for its employees with the opportunities for doing their at Housing Construction Savings Bank of Kazakhstan JSC. A total aim of professional development, updating and obtaining additional of 58 teams were formed, 12 of which reached the final. The total own businesses, getting theoretical and practical knowledge, abilities, competencies prize fund amounted to KZT 2 mln. Baiterek NMH JSC, as a financial and skills in the field of professional and managerial activities. jobs and housing, as well as holding, is an initiator of an event, which, on the one hand, aims to The Holding ensures the maximum possible coverage of its employees stimulate the introduction of innovations in the Holding Group, and implementing new promising with training and professional development programs. Employees of on the other hand, allows young developers and new enterprises to the Holding undergo training on two or more subjects per year. projects. understand the needs and problems of the corporate sector. The Development Bank of Kazakhstan JSC jointly with Taiburyl Public Over 200 young IT Association supports the Kerek Adam social educational project focused on promoting and developing engineering and technical professionals take part in competencies in Kazakhstan. In the framework of the project, third Baiterek Hackathon and fourth year students and 2015–2018 graduates of secondary specialized and higher educational institutions can undertake a paid internship at the largest enterprises of the country. In 2019, 24 young people who studied nuclear physics, space engineering and technology, automation and control, oil and gas business and chemical technology of organic substances at universities and colleges passed a paid internship at the Space Station in Almaty and at enterprises funded