Annual Report 2018-2019

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Annual Report 2018-2019 Free Representation Unit Annual Report and Financial Statements 18 month period ended 30 September 2019 Charity Registration Number 295952 Contents Messages of support to FRU for the EGM and volunteer reception 29 April 2019 The work of the Free Representation Unit has never been more needed than it is at the moment. Obtaining effective access to justice can be daunting and beyond the financial means of many. I am, as ever, hugely grateful for the work that FRU volunteers do in the Tribunals for individual users but also the work you do spreading the word among colleagues. We all share in the task of delivering justice and our role as judges is made all the more effective by the skill, expertise and enthusiasm you bring to your voluntary service. Thank you. Ernest Sir Ernest Ryder – Senior President of Tribunals and Lord Justice of Appeals The Law Society is proud to support the work of the Free Representation Unit, which has an outstanding history of improving access to justice for those that cannot afford legal help and who are not entitled to public funding. The work that FRU volunteers do continues to be a vital life line to many in need in the face of devastating cuts to legal aid. The work done by one volunteer on one case has a far-reaching impact on the life of the client helped, as well as their family and friends. Pro bono work exemplifies the very best of the legal profession. Christina Blacklaws – President of the Law Society of England & Wales 2018 - 2019 “I would like to send my admiration and gratitude to all those who devote their free time to the invaluable work that FRU undertakes. The Unit’s success is only possible with your support, and I hope that everyone involved knows how many lives have been improved and people rescued as a result of your generosity and tenacity. Long may it continue.” The Secret Barrister Free Representation Unit Contents Reports Legal and administrative information 1 Chair’s report 3 Trustees’ report 15 Independent auditor’s report 24 Financial statements Statement of financial activities 27 Balance sheet 28 Principal accounting policies 29 Notes to the financial statements 34 The following page does not form part of the audited financial statements: List of donors 44 Free Representation Unit Legal and administrative information Patrons The Rt Hon Lady Arden of Heswall The Rt Hon Lady Black of Derwent The Rt Hon Lord Clarke of Stone-cum-Ebony The Rt Hon Lady Hallett The Rt Hon Lord Judge The Rt Hon Lord Phillips of Worth Matravers The Secret Barrister Trustees Sean Jones QC (Joint senior trustee) Michael Fealy QC (Joint senior trustee) Fenella Morris QC Alison Padfield QC The Honourable Mr Justice Johnson Management committee in the Rachel Sullivan (Chair) period from 01 November 2018 to Patrick Tomison (Secretary) 29 April 2019 Tom Phillips (Treasurer) Deborah Acquaah Howard Leithead Patrick Lyons Gemma Daly David Abbott (Ex officio as Chief Executive Officer) Management committee in the Rachel Sullivan (Chair) period from 27 October 2017 Patrick Tomison (Secretary) to 01 November 2018 Tom Phillips (Treasurer) Deborah Acquaah Howard Leithead Patrick Lyons Gemma Daly David Abbott (Ex officio as Chief Executive Officer) Chief Executive David Abbott Registered address 5th Floor Kingsbourne House, 229-231 High Holborn, London, WC1V 7DA Telephone 020 7611 9555 Website www.thefru.org.uk Charity registration number 295952 Free Representation Unit 1 Legal and administrative information Auditor Buzzacott LLP 130 Wood Street London EC2V 6DL Bankers Unity Trust Bank plc 9 Brindleyplace Birmingham B1 2HB Free Representation Unit 2 Chair’s report Period ended 30 September 2019 Background to this annual report FRU’s reporting year usually runs from 01 April until 31 March. As we reported in our previous annual report, we are in a process of transition from the current FRU charity to a new, incorporated charity. A number of legal steps are required to wind up the existing charity and transfer the assets and liabilities to the new legal entity. The target date for that transition was 01 September 2019. It is possible to extend the reporting year by up to six months, so for practical reasons the trustees decided to extend the reporting period for this report to 30 September 2019. Where this makes it difficult to compare annual data, we have tried to provide the data for the period 01 April 2018 – 31 March 2019 in addition to the full 18-month data. Patron and trustee We were delighted that in October 2018 The Secret Barrister agreed to become a FRU patron. The Secret Barrister is a junior barrister practising criminal law before the courts of England and Wales. The Secret Barrister is also an award-winning blogger who in 2018 published ‘Stories of the Law and How It's Broken’, a critique of how the criminal justice system currently functions. The trustees and staff do not know who the Secret Barrister is and, whilst it is highly unusual to appoint an anonymous patron, the Secret Barrister’s passion for the justice system and for FRU’s work is clear. We are pleased that such a high- profile member of the legal profession is able and willing to offer practical support to our work. We took the opportunity to ask our existing patrons whether they were happy to renew their relationship with FRU. We were very pleased that each patron wanted to remain in the position of patron. It is very helpful to have the endorsement of such senior judicial figures and we thank each of them for their continued commitment to FRU. We were equally delighted to hear that our trustee, Jeremy Johnson QC had been appointed as a Justice of the High Court, with effect from 1 October 2019. The appointment was made by The Queen on the recommendation of the Lord Chancellor. Jeremy has been assigned to the Queen’s Bench Division. We wish Jeremy every good wish in his new judicial career. FRU’s work Casework To assist with comparisons with previous years we have presented case data for the 12 months to the end of March 2019 and for the 18-month period of this report. Year to Year to 18 months to 31 March 2019 31 March 2018 30 September 2019 Cases % of cases Cases % of cases Cases % of cases taken referred taken referred taken referred Employment (includes self- referral) 154 31% 154 39% 214 30% Social Security 361 25% 340 30% 508 26% Criminal Injuries Compensation 0 0 0 0 1 33% 515 26% 494 32% 723 27% Free Representation Unit 3 Chair’s report Period ended 30 September 2019 Training Day Attendance Year to 31 Year to 31 18 months to March 2019 March 2018 30 Sept 2019 Employment (includes self-referral) 409 383 534 Social Security 402 481 535 811 864 1069 One of the themes of this report is the impact of our financial position on delivering our service. We know that we only scratch the surface in terms of reaching those who need tribunal representation, so we could multiply our capacity and still leave unmet need. The number of cases referred to us grew during the reporting period, both in London and Nottingham. This shows that our referral agencies continue to have confidence in our service. We are constrained by the space in the office but more importantly by the capacity of our legal officers to supervise volunteers. There is a ‘safe’ level of cases that can be supervised. During 2018 we needed to increase our income and reduce our expenditure to manage our potential deficit. We have been fortunate in recent years that our employment assistant legal officer has been funded by Trust for London. We funded our social security assistant legal officer from general income. As salaries are our largest budget heading, we took the difficult decision not to recruit a social security assistant legal officer in September 2018, on the basis that we could not afford to appoint until we had obtained specific funding for that post. We say more below about the financial aspects of this, but in terms of workload this necessary decision placed significant stress on our already busy staff. All the remaining staff members pulled together to try to maintain the service level for what we hoped would be a temporary period. The burden fell particularly on Emma Baldwin and Abou Kamara, our social security team. We trained fewer social security representatives because we realised that it would be unfair to train volunteers that we would not have the capacity to supervise. We managed to maintain the level of service in part through an increase in cases represented in Nottingham but also by the team working additional hours because they are dedicated to our volunteers and clients. We were pleased to continue our self-referral scheme for employment cases, enabling clients with more straightforward claims to apply for representation directly. This scheme is generously funded by Trust for London. The employment caseload continues to grow following the termination of employment tribunal fees, and it is useful for some clients to be able to approach us directly. 144 clients used the self-referral scheme and these cases had a higher representation rate of 43%. There are unfortunately unacceptable listing delays for employment tribunal hearings with the average waiting time between employment tribunals receiving a claim and when it is heard reached 237 days during this period and waits of up to 18 months not being uncommon. Free Representation Unit 4 Chair’s report Period ended 30 September 2019 Policy comment In representing hundreds of clients each year, we gain significant understanding of what causes clients to seek our help, how policy or organisational processes sometimes cause unnecessary problems and how these can be addressed.
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