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Key Trends in Academic Libraries

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Key Trends in Academic Libraries planning the future on the horizon EIFL General Assembly 2017 Tbilisi, Georgia Arnold Hirshon Associate Provost & University Librarian Case Western Reserve University last year: the library ecosystem ecosystem educational factors institutional Research Learning & functions resources budget staffing library Learning Space Research Content technology roles Services (facilities) Services • info discovery • student engagement • collaborative & • digital scholarship service systems • outcomes based active learning • digitization stations • e-books & e-journals learning & spaces • new media • open content assessment • quiet study • visualizations & infographics opportunity • digital repositories • critical thinking • Inviting spaces • data integration/ (selective) • purchase on demand • digital literacy • leisure & relaxation management • self-publishing • knowledge contexts • innovation hubs & • copyright compliance • special collections • active learning makerspaces • GIS & location services • Data analytics last year’s takeaways: what has changed? Items in red are ones that I discussed in more detail last year • Growth of data policies and data management plans Research • Changing relationships with faculty • Increasing streaming and on-demand services Content & information • Better accessibility of research content & more competition among discovery system options discovery • Users becoming content providers, and libraries becoming publishers • Need clear collection strategies to drive decision-making about format, delivery, and access • Digital scholarship centers are expanding Digital scholarship & • More data analysis, visualization, use of geographic information systems and mapping strategies • Libraries as makerspaces • Social media is having increased influence Technology • Uncertain futures for institutional repositories • Expanded use of open educational resources Learning • Libraries as learning environments • Radical redesign of library information literacy programs: adaptive, micro, and mobile • Greater focus on the user experience Planning, • Developing cultures of innovation, experimentation (e.g., design thinking], and assessment Organizational Design, • Increased use of strategic metrics and altmetrics & Assessment • Rethinking the library’s organizational design and librarian roles Library Spaces • Redesigning library spaces imagining the future isn’t always easy what would we have imagined the iPhone would look like before it came out 10 years ago? but creating the future is possible with the right approaches and tools where should you look to create the future? in the beautiful clouds? at the horizon? on the ground? the imperative today is to reorient the focus of library planning it is not about us Students and faculty don’t focus it should be about what our clients on changes in the library world need to achieve What Are How Should the the Changes they care about what is changing in Library Respond? In Libraries? their world of research and learning Content? What Are the Changes In How Should the Library the University, and Space? Respond? Society in General? Technology? Research • Content • Facilities • Services Learning • Content • Facilities • Services how do we • Quality of research output • Citations per faculty define ... • Academic reputation global success • Quality of faculty • Quality of teaching in higher education • Industry income • International outlook, & faculty & student ratios • Employer reputation • Faculty/student ratio university • Recruitment of the best students so success • Student retention rate • Student graduation rates what • Strong job placement library is the • Operational cost efficiency (e.g., success savings) library’s • Number of transactions (e.g., # of role? items circulated or downloaded) are these really the best library success metrics? are they well-aligned with institutional success? • operational cost efficiency (e.g., savings) • number of transactions (e.g., # of items circulated or downloaded, gate counts) what library success metrics would better demonstrate the benefits and results the university realizes from its investment in the library? ??? traditional measures of value in academe research publications: grant results of number and productivity funded grants impact & impact funding rankings: institutional surveys: teaching by students national and reputation & international quality and external prestige reviewers how do you measure “global success” internationally in higher education? what does global success mean today? ARWU’s World Class Universities (WCU) Conference Questions • What are a WCUs ultimate goals, missions, roles and purposes? • What are the global common goods of WCUs, and what should WCUs create to identify, regulate, measure and finance global common goods in education and knowledge? • How can WCUs balance their roles in developing global common goods, national contributions, and local engagement to achieve global sustainability? • How can WCUs contribute to enhancement and innovation in lifelong learning? where can or should libraries integrate themselves into this new ecosystem? international indexing services: ranking criteria and weights Category QS THE ARWU Nobel Prize & Field 20% Medal winners Academic REPUTATION 40% Highly cited Reputation 20% researchers Per Capita Acad. Perf. 10% Citations per Papers in Nature and 30% 20% Citations per faculty (Scopus) Science RESEARCH 20% faculty (Scopus_ Papers indexed in Research 30% 20% WoS (SCI and SSCI) TEACHING Faculty /Student 20% Teaching 30% Quality of Education 10% RELATED Ratio INDUSTRY Employer 10% Industry income 2.50% RELATED Reputation International 5% INTERNAT’L. Faculty Ratio International 7.50% RELATED International Outlook 5% Student Ratio charting the changing library metrics for being invaluable focus of attention Internal` External ` make a difference: operational meaningful results effectiveness • improve research organizational • improve work timeliness and quality efficiency quality, image and • improve teaching quality • improve student retention • save time reputation and employment • decrease costs • improve stakeholder potential of graduates • improve productivity & sponsor relations How do we change? Harness strategic intelligence to shift from the “what” of measuring input and activity, and basic assessments to the “why” we do it by using data analytics to assess outcomes and value new metrics should link library value and performance to: • faculty teaching performance • student learning performance • faculty research performance strategic intelligence and traditional assessment: what is the difference? Strategic Intelligence: Assessment: comprehensive process to transform an end-of-process measurements of an organization by collecting and analyzing organization’s performance against a few pre-established criteria data to determine strategic plans, and to measure progress against those plans • Creates benchmarks to determine how • Measures: activity, performance, responsive and predictive the efficiency, operational improvement organization is of the needs of stakeholders, sponsors, and funders • Articulates expected value • May inform some decisions (e.g., what • Allocates resources to achieve its plans to stop doing or to de-emphasize) the library role on the new roadmap of institutional success • To develop strategy and improve intelligence • Analyze key predictors of success • Conduct benchmark testing • Visually display information (infographics) fostering • To improve institutional reputation • Document institutional name variants institutional • Citation analysis and improvement • Use alt-metrics innovation and • Support faculty Orchid ID registration • Educate faculty on importance of journal impact, and provide assistance to ready their articles to improve transformation likelihood of publication • To ensure the library has good working partnerships with other university offices • To develop and foster a productive organizational Arnold Hirshon culture within the library Orchid ID: orcid.org/0000-0002-1321-6041 a critical factor for individual faculty and institutional success Publication history (impact factor) is one of the few consistently important factors in the hiring of faculty Nathan L. Vanderford and Charles B. Wright. Nature Biotechnology www.nature.com/nbt/index.html?foxtrotcallback=true#news-and-comment how to help faculty, and the university, succeed? help faculty play and win the tenure and promotion (T&P) game teaching faculty the T&P Essential research rules of the game services, tools, and in six short sessions resources. Make your research process easier and more Introduction to scholarly productive, including publishing success. research consultations Increase your scholarly reputation and interlibrary loan by understanding the established options. academic quantitative measures, e.g., author h-index (impact factor) numbers, alt-metrics (alternative metrics), citation counting, and tracking tools (e.g., Web of Knowledge/InCites, Google Scholar). Digital scholarship: what is it, how can you use it? Hardware Leverage your rights as an and software for data creation, author. Publisher contracts and production, organization, restrictions, options to retain visualization, presentation, your copyright, embargoes, management, and preservation. open licensing, Creative Commons agreements. Where to (or not to) publish. FINISH! Comparison of commercial, Marketing your scholarship and university-based, trade and yourself. Author ID’s, profiles
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