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Banks, Switches, Solution Providers, Associations ATMIA Africa Regulatory Liaison Committee Africa Country Profiles: Tanzania Africa Banking Country Profiles - Focus on Tanzania Hosted by ATMIA Africa Regulatory Liaison Committee Michael Lee, CEO, ATMIA Andrew Dean, Executive Director, Africa and Middle East, ATMIA Guest Speaker: Danford Mbilinyi, CEO, Umoja Switch, Tanzania Housekeeping . Your control panel . Audio options . Submitting your questions . Webinar recording . For technical issues – [email protected] Agenda . ATMIA Africa country profile Tanzania – Stakeholders, Regulation, Country and Banking Data . Tanzania in-country insight – interpretation and opportunities . Umoja Switch profile and role . Q&A, items for future discussion ATMIA Africa Regulatory Liaison Committee – Country Profiles A service for ATMIA members from the ATMIA Africa Regulatory Liaison Committee Profiles of select African countries for banking, ATM and payments stakeholders Country Profile for: United Republic of Tanzania Content – ATMIA Africa RLC Country Profile for Tanzania . Country Snapshot . Industry Stakeholders . Banks, switches, solution providers, associations . Legislation and Regulations . Banking, payments, privacy and data protection . Country Metrics . Addressable population, road and electricity infrastructure, banking maturity, technology penetration, business environment . Banking and Payment Metrics . Mobile, ATM, payments, financial inclusion United Republic of Tanzania - Snapshot Population: 52 million Bukoba Musoma Regional co-operation: Part of East African Community (EAC) - Burundi, Kenya, Rwanda, Mwanza Uganda Arusha Neighbours: Also include DRC, Zambia, Malawi, Mozambique Wete Top cities: Manyara Mkoani Kigoma • Dar es Salaam – 4.4m Tabora Tanga • Mwanza – 700k Sansibar • Arusha, Dodomo, Mbeya, Dodoma Morogoro – 300 to 400k+ Morogoro Top industries: Dares Salam • Agriculture – 34% • Wholesale & retail trade; repair of vehicles household Sumbawanga Iringa goods; Restaurants and Mbeya hotels – 13% • Finance, real estate and business services – 10.2% • Construction – 9.9% Lindi Songea Mtwara Industry Stakeholders – Banking and Payments . Central Bank, Switches and Clearing Houses . Licensed Banks . Industry Associations . Regional Economic and Banking Co-operation . Mobile Money Operators . Other Telecoms and Solution Providers Industry Stakeholders – Banking and Payments Central Bank, Switches and Clearing Houses Bank of Tanzania – Central Bank TISS (Tanzania Inter-bank Settlement System) DECH (The Dar es salaam Electronic Clearing House) UmojaSwitch Licensed Banks https://www.bot-tz.org/BankingSupervision/registeredBanks.asp Industry Associations Tanzania Institute of Bankers (TIOB) Tanzania Bankers Association The National Payment System Advisory Council (NAC) SCCULT (Savings and Credit Co-Operative Union of Tanzania) CBA (Community Bankers Association) TAMFI (The Tanzania Association of Microfinance Institutions) Regional Economic and Banking Co-operation EAC (East African Community) ASBEA (Association of Savings Banks in East Africa) EAC PSSIP (EAC Payment and Settlement Systems Integration Project) Kenswitch (Kenya) Interswitch (Uganda) and RSwitch (Rwanda) Industry Stakeholders – Mobile, Telco and Payment Solutions Mobile Money Operators Airtel Money Tigo Pesa Vodacom M‐Pesa Zantel Ezy Pesa Other Telecoms and Solution Providers Tanzania Telecommunications Company Limited (TTCL) - telecommunications provider Smart - telecommunications provider Halotel - telecommunications provider Selcom - solution provider for banking and payments Maxcom - solution provider for banking and payments Legislation and Regulations – Banking and Payments . Banking Supervisory Methodologies, Acts, Regulations and https://www.bot- Circulars in Place tz.org/BankingSupervision/SupervisoryMethodololgies.asp#LicensingConditions The Banking And Financial Institutions Act, 2006 https://www.bot-tz.org/BankingSupervision/BAFIA2006.pdf https://www.bot- tz.org/BankingSupervision/documents/New%20Docs/The%20Banking%20and%20 The Banking And Financial Institutions (Internal Control Financial%20Institutions%20(Internal%20Control%20and%20Internal%20Audit)%2 And Internal Audit) Regulations, 2014 0Regulations,%202014.pdf . Payments, Agency, Mobile and Electronic Banking https://www.bot- Guidelines On Agent Banking For Banking Institutions, tz.org/BankingSupervision/GUIDELINES%20ON%20AGENT%20BANKING%20FO 2013 R%20BANKING%20INSTITUTIONS%202013.pdf https://www.bot-tz.org/PaymentSystem/GN- The Electronic Money Regulations, 2015 THE%20ELECTRONIC%20MONEY%20REGULATIONS%202015.pdf http://www.bot- Electronic Payment Schemes Guidelines, 2007 tz.org/paymentsystem/Docs/e_Schemes%20Guidelines%20June%202007.pdf Payment Systems https://www.bot-tz.org/PaymentSystem/paymentSystem.asp The National Payment Systems Act, 2015 https://www.bot-tz.org/PaymentSystem/NPS%20Act%202015.pdf https://www.bot-tz.org/PaymentSystem/GN- The Payment Systems Licensing And Approval THE%20PAYMENT%20SYSTEMS%20LICENSING%20AND%20APPROVAL%20 Regulations, 2015 REGULATIONS%202015.pdf Legislation and Regulations – Inter-bank Settlement, Financial Inclusion, Data Protection . Inter-bank Settlement Inter-bank Settlement System https://www.bot-tz.org/PaymentSystem/TISS%20Bronchure.pdf TISS Rules and Regulations http://www.bot-tz.org/paymentsystem/TISS%20Rules%20and%20Regulations.pdf . Financial Inclusion National Financial Inclusion Framework https://www.bot-tz.org/NFIF/Governor's%20Speech%20rev_10122013.pdf . Data Protection, Privacy and Data Sovereignty Data Protection Bill https://www.privacyinternational.org/sites/default/files/privacy_tanzania.pdf Constitution - Article 16 http://www.judiciary.go.tz/downloads/constitution.pdf Data Sovereignty Awaiting feedback from Michalsons Country Metrics Tanzania Kenya South Nigeria Ghana Africa Addressable Population GDP per capita (US$) 955 1 358 6 484 3 203 1 442 Population (millions) 52 45 54 178 27 Employment of working age pop. (of age 15+) 86% 61% 39% 52% 68% Road and Electricity Infrastructure Quality of roads 43% 61% 70% 38% 53% Data sources: Quality of electricity supply 35% 55% 51% 23% 42% • World Bank • World Economic Forum Banking Maturity • Transparency Availability of financial services 52% 67% 88% 59% 57% International Soundness of banks 60% 75% 93% 68% 62% Account at financial institution (of age 15+) 19% 55% 69% 44% 35% Please see next slide for Commercial bank branches (per 100,000 people) 2 6 11 6 6 comments on data ATMs per 100,000 (per 100,000 people) 6 10 66 16 8 Mobile accounts (per 100,000 people) 32 58 14 2 13 Technology Penetration Mobile cellular subscriptions (per 100 people) 63 74 149 78 115 Fixed broadband subscriptions (per 100 people) 0.2 0.2 3.0 0.0 0.3 Internet users (per 100 people) 5 43 49 43 19 Fixed telephone subscriptions (per 100 people) 0.3 0.4 6.9 0.1 1.0 Business Environment Corruption Percpetion Index (Rank out of 168) 117 139 61 136 56 Ease of doing business (Rank out of 189) 139 108 73 169 114 Retail Banking Data - Access Retail Banking Channels Access Tanzania South Africa Number of bank branches 1 200 5 140 Number of ATMs 1 600 30 000 Number of Bank Point of Sale (POS) 3 500 500 000 Number of agents (mobile and bank) 242 000 NA Adult population per access point Tanzania South Africa Bank branch 24 310 7393 ATM 18 233 1267 POS 8 335 76 Agents 121 Not available Retail Banking Data - Access Account and Cardholders - Tanzania Mobile money users 17.6m Bank account holders 5.5m Debit card holders 3.4m Credit card holders 0.2m Number of Number of Top Retail Banks - Tanzania branches ATMs National Microfinance Bank (NMB) 175 600 CRDB Bank 120 400 National Bank of Commerce 52 301 Official Data – BOT and TCRA Official Statistics Banking and payments statistics - BoT June 2013 Inter-bank settlement system volume and value Electronic clearing house volume and value ATM volume and value POS volume and value Internet banking Mobile banking Mobile payments Cross border money transfers Telecommunications statistics - TCRA Dec 2015 Mobile money subscriptions * Airtel Money 3 999 453 Tigo Pesa 5 252 523 Vodacom M‐Pesa 7 963 700 Zantel Ezy Pesa 423 673 TOTAL 17 639 349 *Source: Tanzania Communications Regulatory Authority (TCRA) Next Steps . Extend profile to include required metrics and profile information for bank and non-bank stakeholders . Obtain input from broader members and non-members on profile contents and scope . Finalise profile scope . Obtain participation and input from in-country central bank or switches or banking association in Tanzania . Expand country profiles to rest of “Group of 5” . Expand country profiles to “Top 15” in sub-Saharan Africa The Payment Space in East Africa Presented by Danford Mbilinyi CEO UmojaSwitch, Tanzania The United Republic of Tanzania The Country Tanzania Size: 939.3 square kilometers (including water bodies) 38% of land used for agriculture GDP: An average of 7% annually Literacy Level: 70.6% (male 75.9, female 65.4) Population:44.9 m(2012), around 50m in 2015 In 2012, more than 50% were below 18 Interpretation INTERPRETATION More than 50% are below 18 years 5.6% are above the age of 60 Due to the demographics above, it is evident that Tanzania has technology-ready generation. A young generation, easy to adopt new tech However, what are the channels and spending habits?: ATMs (cash), mobile (mobile) Financial Inclusion Banked community is around 13.9 % (Finscope Survey, 2013) Total Financial Inclusion: 57.4% -formal mechanisms The Payment Situation There has been a significant evolution in the payment space in Tanzania. Major
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