Unleashing IT
Rohit Talwar ILTA Conference CEO Nashville Fast Future Research [email protected] August 20th 2014 www.fastfuture.com What we do
Foresight Research Helping you explore and understand the roadmap of economic, business, scientific, technological, social, political and environmental trends, forces, developments and ideas shaping the future of the sector Consulting Helping you create future strategies, business models and innovations to help respond to and create disruptive change Speaking and Moderating Delivering keynote speeches offering inspiring insights into a changing world and how others are responding to the future Future Leadership Programs and Events Designing high impact leadership development programs, workshops and events that encourage new thinking, bring the future to life and enable you to develop an action agenda Business Design and Innovation Facilitating development of innovative, future proofed designs for products, services, processes and customer experiences Contents • Presentation p. 4 • About Fast Future p. 47 • Image Sources p. 62 ILTA Legal Technology Future Horizons Project • Key business, legal and IT trends and developments • Timeline of emerging technologies and IT developments with high potential legal impact • Explored IT’s transformative role in future legal business models and service differentiation • Strategic imperatives for effective legal IT • Conducted 01/13- 03/14 Launch – 05/14 • 6 Sponsors • Desk research; interviews with managing partners, CIO’s, vendors, futurists and technologists; global surveys on business applications of IT (499 responses) and emerging technologies (223 responses) ‘Future Proofed’ Organisations Work on 3 Horizons in Parallel
1-12 Months 1-3 Years 4-10+ Years
Operational Drive for Creating the Excellence Innovation Future Efficiency, Growth When Worlds Collide Can we Change our DNA?
Play by the Create a Rules of the New Game Game Factors Redefining the Sector Intense Competition
Strategy, Talent, Lawyer Ratings, ICT, Insight, Ideas, Responsiveness, Innovation, Financing, Structure, Business Models and New Ventures Environmental Turbulence Accelerating Pace of Technology Diffusion and Disruption
...with Associated IT Management Challenges Client Needs: Global, Transparency, Speed, Quality, Insight, Value and Innovation Complex Risks 67% Security Concerns 57% Shorter / Faster Business Cycles Differentiation, Automation, Consumerization, Commoditization, and the Battle for Premium
New Ideas Reshaping Industries Barbarians at the Gate 77% IT Firms Offering Direct Delivery 58% New Entrants = Biggest Disruptors Aliens in our Midst ‘Magic’ and Science are Blurring
Mapping and Uploading the Human Brain
Cognitive, Genetic, Physical and Electronic Enhancement of the Human Body The biological era is emerging Embracing the Transformative Role of IT
Talent: Customer Develop and Centric Leverage ‘Hive Mind’ Staff
Innovate to Re-engineer Differentiate Processes Technology Timeline Our Technologies are Evolving From the Desktop...... to Portable and Mobile ...... to Wearable...... to Embedded...... And Connected to an Immersive Multi- Sensory / Multi-Sensor ‘Internet of Everything’ Artificial Intelligence is Going Mainstream 88% AI advisers / helper apps will structure legal documents and check content generated by lawyers Blockchain Technology The Quest for Response Speed, Flexibility and ROI Unleashing and Embedding Technology 73% Capacity for Rapid IT- Enabled Innovation: Critical Differentiator 88% Emerging Technology Integral to Courts Strategic Applications for IT
Value chain enabler Value creator Collaboration enhancer Service reinvention Force multiplier Data driven insight End to end visibility Online delivery Cost and efficiency Just in Time Training Pre-emptive Security Reporting Multi-Level Collaboration (Weightmans LLP) Creating Magic – Developing ‘Wow Factors’ for Different Customer Types Unleashing Big Data (Eversheds Big View) Enable New Structures / Business Models (Keystone) Identify and Track Emerging Sectors Firm Leadership Challenges Global Mindset, Differentiated and Magnetic Acknowledge Chaos and Disruptors, Rethink Talent and Redefine Risk Embrace the Opportunity and Pursue Process and Technology Excellence IT Management Imperatives
• Strategic
• Value Adding
• Operational Strategic - Think Like a Consultancy (Taylor Wessing)
Close business alignment, strategic approach to management of IT and building a radar / sense making Value Adding
Enabling innovation, value creation, communication, collaboration and greater employee mobility Operational - Process and Project Management (Seyfarth Shaw)
Evolving an strategic IT staff profile; delivering cost and efficiency gains; mastering data and knowledge; management of external partners; flexible technology infrastructure Conclusions
• Worlds are Colliding • Constantly Changing Reality • Massive Opportunity • No Business Without IT? • Risk Rich Environment • Hope is not a Strategy About Fast Future Designing Your Future - Key Trends, Challenges and Choices
• 50 key trends • 100 emerging trends • 10 major patterns of change • Key challenges and choices for leaders • Strategic decision making framework • Future Scenarios • Key futures tools and techniques Reinventing the Airport Ecosystem
• Drivers of change • Science and technology advances • Customer expectations • Innovation priorities • Strategies and business models • Surveys to test ideas and scenarios on a global audience • Models for managing tomorrows airport ecosystem • http://www.amadeus.com/airlineit/resour ces/reinventing_the_airport_ecosystem/i ndex.html?OADS=78 ILTA Legal Technology Future Horizons Project
• Key business and legal trends and forces • Timeline of emerging technologies and IT developments with high potential legal impact • Explores IT’s transformative role in future legal business models and service differentiation • Defines strategic business and IT imperatives • 6 sponsors - combined desk research, interviews with managing partners, CIO’s, vendors, futurists and technologists, global surveys on the business applications of IT and emerging technologies • http://www.iltanet.org/Downloads/LTFH-Report.pdf • 200 emerging technology developments http://www.iltanet.org/Downloads/TechTimelineAppendixLTFH.pdf Futurium - Science and Technology Transformations Shaping the World of 2050 • European Commission project
• Examined 87 potential Futurium developments and trends • Clustered into 11 overarching future societal themes • Content identified through a combination of crowdsourcing via the Futurium web platform, suggestions from the EC, and ideas proposed by our team • http://ec.europa.eu/digital- agenda/futurium/ ACCA / IMA – 100 Drivers of Change
• Identifies 100 drivers of change impacting business and the accounting profession • Outlines future scenarios for the accounting function • Highlights strategic imperatives for business and the accounting function • ‘5 minutes on’ executive summary • Report: www.accaglobal.co.uk/en/research- insights/accountancy-futures/drivers- change.html Hotels 2020 • Identifying key drivers of change for the globally branded hotel sector over the next decade • Examining the implications for: Hotel strategy Brand portfolio Business models Customer targeting Innovation http://www.amadeus.com/hotelit/ beyond-segmentation.html Convention 2020 • Global strategic foresight study to help the meetings industry prepare for the decade ahead - Industry-wide sponsors • Future strategies for venues, destinations and agencies Clients - Professional Services Fast Future Clients
Technology, Media and Banking and Financial Services Association) Sara Lee Telecoms ABN AMRO JLT Group United Biscuits Kennedys 3M Actis KPMG BT Alliance & Leicester Government and Intergovernmental Linklaters Cable & Wireless American Express Defra – Department for Environmental, Food Moore Stephens Chloride AXA and Rural Affairs Mott MacDonald CIO Connect Chartis DG Connect, European Commission Norton Rose Fulbright Etisalat Citibank DTCM - Dubai Department of Tourism and PwC Gartner DeutscheBank Commerce Marketing RSM Tenon GE HSBC Dubai Chamber of Commerce Simmons and Simmons Hibu / Yell / Yellow Pages ING Group Government of Finland Wragge Lawrence Graham & Co Hyland Software Invesco Government of Singapore IBM Investcorp Ministry of Defence (UK) Intel Morgan Stanley Food, Pharmaceuticals and OECD (Organisation for Economic Co- Microsoft Nomura Healthcare operation and Development) Nokia Royal Bank of Scotland Associated British Foods Office of Science and Technology (UK) O2 Santander Astra Zeneca Saudi Government Orange (EE) Standard Life Bayer Singapore National Horizon Scanning Centre Panasonic Boehringer Ingelheim UK BIS – Department for Business, Innovation Professional Services and Skills RIM (Blackberry) Cargill UK Foreign and Commonwealth Office Samsung ACCA (Association of Chartered Certified Food Service Network Europe UK Health Modernisation Agency SAP Accountants) GlaxoSmithKline UK Home Office Siemens Berwin Leighton Paisner NHS London US Department of Defense The BBC Crowe Horwath NHS West Midlands T-Mobile Deloitte Novartis twofour54 Ernst & Young Pepsi Vodafone ILTA (International Legal Technology Pfizer Fast Future Clients
Commercial and Industrial Philip Morris Emirates Mumbai Airport ACE (Association for Consultancy Playtex FCm Travel Aeroports de Paris Future Travel Experience Europe / Asia / Schiphol Airport, and Engineering) Shell Global Vancouver Airport Ball Corp. Tata Global Airport Development Wellington Airport BAT Thames Water Hurel Hispano Denver Airport California Workforce Association Whirlpool ICCA (International Congress and Dubai Airport Convention Association) Adelaide Convention Centre Danaher Corporation IMEX Melbourne Convention Centre DHL Aviation, Travel, Tourism, Intercontinental Hotels QEII Convention Centre Diamond Trading Corporation (De Hotels, Events Industry IT&CMA (Incentive Travel & Conventions, Qatar Convention Centre Beers) Accor Meetings) Vancouver Convention Centre EdF ACI (Airport Council International) ITB (International Tourism Bourse) Abu Dhabi Convention Bureau Aerovista MPI (Meeting Professionals International) Athens Convention Bureau Electrolux Air Plus PATA (Pacific Asia Travel Association) Durban Convention Bureau Fitflop Airport Revenue News Preferred Hotels London Convention Bureau Hoover AMAC Qatar Airways San Francisco Convention Bureau Hyundai Amadeus Qatar Airways Seoul Convention Bureau American Express Business Travel Sabre Sydney Convention Bureau IBTTA (International Bridge ASAE (Center for Association Leadership) TFWA (Tax Free World Association) Toronto Convention Bureau Tunnel and Turnpike Association) ATAG (Air Transport Action Group) Travelex Norway Convention Bureau Jardines BAE Systems Travelodge Laing O’Rourke Boeing Travelport MAP (Management Association of CANSO (Civil Air Navigation Services TTRA (Travel and Tourism Research Organisation) Association) Pakistan) Center Parcs World Travel Forum Marks and Spencer CTW (Corporate Travel World) Christchurch Airport Nakheel EADS / Airbus Edmonton Airport Rohit Talwar • Global futurist and founder of Fast Future Research. • Award winning speaker on future insights and strategic innovation – addressing leadership audiences in 40 countries on 5 continents • Author of Designing Your Future • Profiled by UK’s Independent Newspaper as one of the Top 10 Global Future Thinkers • Led futures research, scenario planning and strategic consultancy projects for clients in telecommunications, technology, pharmaceuticals, banking, travel and tourism, environment, food and government sectors • Clients include 3M, BBC, BT, BAe, Bayer, Chloride, DTC De Beers, DHL, EADS, Electrolux, E&Y, GE, Hoover, Hyundai, IBM, ING, Intel, KPMG, M&S, Nakheel, Nokia, Nomura, Novartis, OECD, Orange, Panasonic, Pfizer, PwC, Samsung, Shell, Siemens, Symbian, Yell , numerous international associations and governments agencies in the US, UK, Finland, Dubai, Nigeria, Saudi Arabia and Singapore. • To receive Fast Future’s newsletters please email [email protected] Videos of Rohit Exploring the Future
The World in 2025 - Driving Forces, Global Challenges and Potential Disruptions (35 mins) http://vimeo.com/93302584 Anticipating 2025 - Driving forces, global challenges and potential disruptions (30 mins): https://www.youtube.com/watch?v=kwcLQCIfxpY A World in Transition (60 mins): http://www.colliers.com/en-gb/uk/insights/multimedia Future of Travel (22 mins) http://www.travelmole.tv/watch_vdo.php?id=14300 Parallel Revolutions Impacting Global Labor: Bloomberg TV Interview (4 mins): http://www.bloomberg.com/video/parallel-revolutions-impacting- global-labor-talway-T0tJZRX6TpGIxjKShTzv~w.html Useful Sources • Genetic profiling - https://www.23andme.com/ • X Prize - Breakthrough innovation projects - http://www.xprize.org/ • Google brain uploading - http://digitaljournal.com/article/352787 • Brain mapping projects - http://www.technologyreview.com/news/513011/why-obamas-brain-mapping-project-matters/ • Global Future 2045 (immortality) http://2045.com/ • Human enhancement - http://en.wikipedia.org/wiki/Human_enhancement • Wearable technology – Google Project Glass - http://www.google.com/glass/start/ • Emotiv Epoc Brain-Computer Interface - http://www.emotiv.com/ • AI Essay Grading Software - http://www.nytimes.com/2013/04/05/science/new-test-for-computers-grading-essays-at-college- level.html?pagewanted=all&_r=0 • Digital / Crypto currencies – – http://www.abc.net.au/technology/articles/2013/09/25/3855973.htm – http://en.wikipedia.org/wiki/Cryptocurrency – http://en.wikipedia.org/wiki/List_of_cryptocurrencies • Autonomous cars - – http://www.engineering.com/DesignerEdge/DesignerEdgeArticles/ArticleID/6357/Tesla-Working-on-Autonomous-Car.aspx – http://www.popsci.com/cars/article/2013-09/google-self-driving-car Contact Information
Email [email protected] Phone +44 (0)7973 405145 Web http://www.fastfuture.com Twitter http://twitter.com/fastfuture Blog http://widerhorizons.wordpress.com LinkedIn http://www.linkedin.com/in/talwar Past presentations http://www.slideshare.net/fastrohit Newsletter signup http://fastfuture.com/?page_id=13
Our current charitable campaigns: Charlotte Talwar's fundraising project to build a new toilet block for Sunrise School Ghana http://www.gofundme.com/7gaxho Street Kids International - Helping Street-Active Youth In Ghana Start Businesses https://www.globalgiving.co.uk/projects/help-street-active-youth-in-ghana-start-businesses Image Sources Image Sources p.1
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