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April-May, Volume 12, 2021 A SAMENA Telecommunications Council Publication www.samenacouncil.org S AMENA TRENDS FOR SAMENA TELECOMMUNICATIONS COUNCIL'S MEMBERS BUILDING DIGITAL ECONOMIES Featured Annual Leaders' Congregation Organized by SAMENA Council in April 2021... THIS MONTH DIGITAL INTERDEPENDENCE AND THE 5G ECOSYSTEM APRIL-MAY, VOLUME 12, 2021 Contributing Editors Knowledge Contributions Subscriptions Izhar Ahmad Cisco [email protected] SAMENA Javaid Akhtar Malik Etisalat Omantel Advertising TRENDS goetzpartners [email protected] Speedchecker Editor-in-Chief stc Kuwait SAMENA TRENDS Bocar A. BA TechMahindra [email protected] Tel: +971.4.364.2700 Publisher SAMENA Telecommunications Council FEATURED CONTENTS 05 04 EDITORIAL 23 REGIONAL & MEMBERS UPDATES Members News Regional News Annual Leaders' Congregation Organized by SAMENA 82 SATELLITE UPDATES Council in April 2021... Satellite News 17 96 WHOLESALE UPDATES Wholesale News 103 TECHNOLOGY UPDATES The SAMENA TRENDS eMagazine is wholly Technology News owned and operated by The SAMENA Telecommunications Council (SAMENA 114 REGULATORY & POLICY UPDATES Council). Information in the eMagazine is Regulatory News Etisalat Group-Digital not intended as professional services advice, Transformation is at the core and SAMENA Council disclaims any liability A Snapshot of Regulatory of ‘Customer Excellence’... for use of specific information or results Activities in the SAMENA Region thereof. Articles and information contained 21 in this publication are the copyright of Regulatory Activities SAMENA Telecommunications Council, Beyond the SAMENA Region (unless otherwise noted, described or stated) and cannot be reproduced, copied or printed in any form without the express written ARTICLES permission of the publisher. 63 Omantel Goals in Sync with ITU’s The SAMENA Council does not necessarily Spectrum Auction in Planning 78 stc Leads MENA Region in Launching endorse, support, sanction, encourage, in Saudi Arabia verify or agree with the content, comments, Innovative End-to-end... opinions or statements made in The SAMENA TRENDS by any entity or entities. Information, 93 Work Will be Hybrid & Individual: SAMENA COUNCIL ACTIVITY products and services offered, sold or placed One Size Does Not Fit All 19 in the eMagazine by other than The SAMENA SAMENA Council Council belong to the respective entity or 101 Mobile Money: Driving Growth in Contributes toward Arab entities and are not representative of The Times of COVID19 Regional Priority Alignment... SAMENA Council. The SAMENA Council hereby expressly disclaims any and all 111 warranties, expressed and implied, including PCCW Global Upgrades Middle Eastern but not limited to any warranties of accuracy, Connectivity via Jordan Network Node reliability, merchantability or fitness for a particular purpose by any entity or entities 132 BPS Services for Telecom Industry offering information, products and services in this eMagazine. The user agrees that The 143 Tunisia Benefits from Digital Tunisia SAMENA Council is not responsible, and shall 2020 have no liability to such user, with respect to any information, product or service offered by any entity or entities in this eMagazine. The SAMENA Council’s only liability in the event of errors shall be the correction or removal of the erroneous information after verification. CONTENTS© 2021 - All rights reserved. SAMENA TRENDS is a trademark of SAMENA Telecommunications Council. EDITORIAL SAMENA TRENDS Digital Interdependence and the 5G Ecosystem In the now digitally-powered world, as public-private collaboration, improved ubiquitous connectivity, computational policy and regulatory enablement steps, power, and comprehension capabilities aligned well with digital transformation are now driving technology development, goals set by Operators and the Private with reduced cycles of adoption and Sector, at large, and sustainable influx with a greater possibility and need for in investment in both infrastructure and multi-lateral stakeholder and industry- incubation of innovation and ICT talent, will to-industry cooperation. It is now time play a central role in catalyzing economic to fully recognize, appreciate, and foster growth opportunities for both existing and digital interdependence, and use this new businesses. Quite possibly, if we do it interdependence to overcome divides and right, this may help uplift standards of living promote digital inclusion and innovation. for billions all around the world. Recognizing interdependence is central to Recognizing the needs of the evolving 5G effective digital cooperation, strengthening ecosystem and finding it necessary to Bocar A. BA multilateral approaches, and multi- celebrate digital interdependence, SAMENA Chief Executive Officer & Board stakeholder participation and contributions. Council has congregated ICT leaders driving Member In this regard, partnership, collaboration, change and setting into practice new norms SAMENA Telecommunications digital capacity-building and innovation in regulation and policy-making at its Council carry immense weight and are crucial world-class stakeholder communication for sustaining the digital development platforms to focus on the need to transform momentum created over the past year. This policy to reality, while addressing the critical ensure that future policy-making and momentum is essential for recovery efforts need to ensure cross-industry and cross- regulation are driven by agility, adaptive around the world, and must be utilized stakeholder inclusion is also achieved. mindsets, and inclusion. effectively to propel a new wave of digitally- The Council has brought to light the need driven and digitally-inclusive economic to align public-private priorities, so that There are now ever more possibilities development. In the post-pandemic investment is maintained in building the to put into effect human-centric, data- times, new socio-economic and business required broadband infrastructure and in driven, and evidence-based policies, paradigms, which, in many ways, are very realizing an inclusive digital economy in the increase economic competitiveness, different from those of the past, are the region. The Council has also voiced the need create more jobs, enhance provision of way to a sustainable digital future, which for taking into consideration international improved public services throughout rests on the creation of a sustainable digital practices and implementing the ITU's the SA-ME-NA region's urban and economy and, ultimately, a knowledge collaborative regulation model, which will rural communities, and to create more society. be further promoted with the G5 Benchmark capital. As we better recognize the on collaborative regulation, which SAMENA inevitability of digital cooperation, This calls for new initiatives and fresh new Council is pleased to contribute to and digital interdependence, and taking efforts in the alignment of the Industry's which will come to limelight in the next GSR. everyone alone the way, we can be and the governments' priorities and merits hopeful that lesson learned over the a paradigm shift in policy-making and Digital interdependence now demands past year and a half would support regulations. On our way to economic championing innovation in the creation our moment forward in creating a recovery, from the technology front alone, and adoption of new digital services by sustainable 5G ecosystem and keeping increased network capacity and greater the governments, and it all fundamentally our digital supply chains ever more resilience are some of the key pre-requisites. requires updating mechanisms for global integrated and efficient. On the other front, key enabling factors, such digital cooperation, which should help 4 APRIL-MAY 2021 FEATURED SAMENA TRENDS Leaders' Summit 2021 Annual Leaders' Congregation Organized by SAMENA Council in April 2021 Demonstrated the Necessity of Global Dialogue and Multi-Stakeholder Inclusion for Addressing Key Issues for the Business Community, Governments, and Citizens Stakeholders' Dialogue during the Leaders' Summit 2021 also Substantiated the Importance of Digital Interdependence, Sustainability of Digital Supply Chains, ICT Leaders' Commitment, and Prompt Decision-making for Innovatively Exploiting the Power of Digital Technologies and for Setting New Socio-Economic Milestones SAMENA Telecommunications Council held one of the world's decision-makers, the SAMENA Council Leaders' Summit 2021 premier ICT Industry leadership congregations, the Leaders' was a power-packed one-day virtual journey through different Summit 2021, on April 8th, made possible with the patronage of the time zones around the globe as well as a display of leadership Telecommunications & Digital Government Regulatory Authority (TDRA) of the UAE, strategic partnership of stc Group and Zain Group, and with Huawei as the host for the eighth consecutive year. Corroborating the need for multi-stakeholder inclusion and active participation, two of the UAE's honorable ministers as well as the head of the International Telecommunication Union, along with several excellencies and top decision-makers from around Europe, Central Asia, and the SA-ME-NA region, addressed the virtual congregation of the Leaders' Summit, organized under the theme “Championing Digital Economic Growth from Policy to Reality". As the year 2021's premier and one of the world's foremost virtual collaboration platforms for global dialogue among the world's and the SA-ME-NA region's topmost