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Ikea Group Sustainability Fy15 Report Contents IKEA GROUP SUSTAINABILITY FY15 REPORT CONTENTS 03 | INTRODUCTION 04 | ABOUT THE IKEA GROUP 05 | A MESSAGE FROM PETER 06 | A MESSAGE FROM STEVE 07 | THE YEAR IN BRIEF 08 | THE IKEA GROUP PEOPLE & PLANET POSITIVE STRATEGY 09 | GOING ALL-IN TO TACKLE CLIMATE CHANGE 11 | A MORE SUSTAINABLE LIFE AT HOME 12 | PRODUCTS AND SOLUTIONS 20 | INSPIRING MORE SUSTAINABLE LIVING 22 | RESOURCE AND ENERGY INDEPENDENCE 23 | RESPONSIBLE SOURCING 32 | MORE SUSTAINABLE PRODUCTS 36 | MORE SUSTAINABLE OPERATIONS 48 | ENERGY AND WATER IN OUR SUPPLY CHAIN 52 | BETTER LIFE FOR PEOPLE & COMMUNITIES 53 | BETTER LIVES FOR OUR CO-WORKERS 60 | BETTER LIVES FOR WORKERS IN OUR SUPPLY CHAIN 70 | SUPPORTING HUMAN RIGHTS 77 | LASTING CHANGES FOR COMMUNITIES 82 | GOVERNANCE AND ETHICS 83 | HOW WE WORK 84 | SUSTAINABILITY GOVERNANCE AND MANAGEMENT 85 | BUSINESS ETHICS 86 | PUBLIC POLICY 87 | ABOUT OUR REPORTING 92 | PERFORMANCE AGAINST TARGETS CONTENTS | 02 INTRODUCTION IKEA was founded seven decades ago in the farmlands of Småland, where people had to be thrifty and innova- tive to make a living. We have come a long way since then, but even as a major global retailer, these values still guide us today. And just as the people of Småland would always find ways to turn challenges into possibilities, so do we. The world is now facing some of the greatest social and environmen- tal challenges of our time, and in this report you will read about how we are working across every part of our busi- ness to create a positive impact on people and the planet. INTRODUCTION | 03 EUR5 3. billion IKEA GROUP million 54 48% Net profit Visits to the catalogue app Female managers AT A GLANCE An increase of 5.5 % An increase of 17 % We want a workplace where 50 % of compared to FY14. compared to FY14. leadership positions are held by women Operations in 43 countries F Y15 and 50 % by men. In addition to our 328 stores in Today, more than half of our co-workers 28 countries, at the end of FY15 are women, as are 48 % of our managers we had 27 Trading Service Offices and 33 % of Group Management. in 23 countries, 33 Distribution Centres and 15 Customer Distribu- tion Centres in 17 countries, and 43 IKEA Industry production units in 11 countries. Bed & 1.9 billion 771 million Visits to IKEA.com Store visits Bath EUR 31.9 billion With our focus on "Bed & Bath" An increase of 21 % An increase of 7.7 % we provided the many people compared to FY14. Total sales FY15 compared to FY14. with solutions for a better start, Total sales translated into Euro and end, to their day. increased by 11.2 % to EUR 31.9 billion. 9,500 EUR 1 billion Products across 450 million EUR1.6 billion Online sales FY05 FY14 FY15 the IKEA range 14.9 28.7 31.9 Shopping centre visits IKEA Food turnover across 13 countries Every year we renew our range, launching Billions of Euros approximately 2,500 new products, to our 65 retail destinations. Sales at our restaurants, designed by our in-house and contracted bistros, Swedish Food Markets, designers. and co-worker restaurants. 328 155,000 All-in for more 978 sustainable sources IKEA Group stores Co-workers Suppliers Now all of the cotton we use for our EUR 1 billion We opened 13 new stores products comes from more sustainable By the end of FY15 we had 978 in 9 countries. RETAIL 1 home furnishing suppliers in 50 For climate action sources. FY05 FY14 FY15 116,500 countries. We form long-term partnerships with suppliers: Made up of an IKEA Group 196 315 328 INDUSTRY In FY15, 50 % of our wood came from 20,500 2 on average 11 years. commitment of EUR 600 million more sustainable sources, and we are 1 for investment in renewable Number of IKEA Group stores RANGE & aiming for 100 % by 2020. SUPPLY energy, building on the EUR 1.5 We opened three new pick-up and 18,000 billion invested since 2009, and order points – in Spain, Norway a EUR 400 million commitment 1 Cotton from more sustainable sources includes cotton and Finland – and entered a new grown to the Better Cotton Standard; by farmers working from the IKEA Foundation, to market: South Korea. towards Better Cotton; and more sustainable cotton from support communities most the USA (such as the ‘e3 Cotton Program’). 2 More sustainable sources for wood are currently defined as 1There are also more than 40 IKEA stores impacted by climate change. FSC™-certified or recycledwood. operated by franchisees outside the IKEA Group. ABOUT THE IKEA GROUP | 04 PETER’S MESSAGE IKEA is a company with a vision to certainty for business to invest in create a better everyday life for the products and services needed for many people. As we grow, even a sustainable future. This in turn more people can create a better life will create more jobs and greater at home. And we can continue to prosperity. invest in our commitment to making Overall, we are making good a positive difference to people and progress at putting our sustainability the planet. strategy People & Planet Positive to We know that improving people’s work. In FY15 we achieved our target lives goes beyond home furnishings. to source all of our cotton from more We have a great responsibility sustainable sources. This means that and opportunity to make a positive the farmers supplying cotton use difference and speak up for the less water, chemical fertilisers and many people on the topics that matter pesticides, while increasing their most. That’s why we want to become profits. And we have converted our completely sustainable by transform- entire lighting range to energy saving ing our business and why we’re raising LED - a product that uses up to 85% our voice on critical issues such as less energy, offers better functionality, climate change. and saves customers money. We are making long-term invest- There are many challenges ahead ments, like our new commitment as we continue to go all-in across this year to invest EUR 600 million our business. We can’t do it alone. in renewable energy, building on In forestry we are working with the the EUR 1.5 billion we’ve invested in Forest Stewardship Council, WWF wind and solar since 2009. Moving and others to reach and exceed our to a low-carbon economy is critical own targets and help to transform for the planet and communities, and the industry. Partnerships like these, it can bring exciting opportunities across many areas of our business, for innovation and growth for us and will help us make an even bigger our partners. impact. We have been speaking a lot about Despite our achievements this this, including at the COP21 climate year, we know we can do better summit in Paris in December 2015. next year and the year after that. It is essential that governments It’s the spirit that drives IKEA: striving demonstrate ambition too. Strong to create a better everyday life for the policies will provide the clarity and many people. PETER AGNEFJÄLL President and CEO, IKEA Group PETER´S MESSAGE | 05 STEVE’S MESSAGE This year we’re going all-in: all of the perform, our customers want to buy cotton we use for our products now from us with confidence that we have comes from more sustainable sources, done the right thing on their behalf. our entire lighting range is now LED We have to make sure that the many and we are on track to produce as people behind our products are treated much energy from renewable sources fairly and can enjoy a good life too. This as all of the energy we consume in our applies to our co-workers, the people buildings, by 2020. All-in to transform who work for our business partners in our business and have a positive impact our supply chain, and the many people on people and the planet. All-in to and communities we impact across our combat climate change, conserve value chain. natural resources and tackle inequality. One of the big issues we have You need support from everyone faced is ensuring that the people at across the business to make and our suppliers are not working too achieve these kinds of big, bold com- many hours in the week. In China, mitments. And the results are exciting where long hours are very common – we are making a positive difference in some industries, we’ve required and sustainability is becoming a natural a maximum 60 hour work week, part of our everyday work. including overtime, but this year we We have a huge opportunity to en- have gone further. Together with our able people to live more sustainably at suppliers, we reached working hour home – by offering affordable products limits of 49 hours (including overtime), and solutions and by demonstrating while maintaining wage levels. This is that they are good for people’s wallets a major achievement, accomplished in and the environment. just a few years by working closely with People were used to spending our suppliers. By building long-term good money on lightbulbs that did partnerships we’ve taken this and not last very long and used a lot of many other important steps towards electricity. We worked hard to improve supporting decent jobs for people in our LED bulbs – which use up to 85% our supply chain. less energy than traditional incandes- We are determined to play our part cent bulbs – so they are affordable in making a fairer world for the many and great quality.
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