2012 Conference PowerPoint Presentations September 8-13, 2012 Phoenix, AZ

All of the following PowerPoint Presentations are available in PDF. Proceedings can only be accessed with a Member Login. Nonmembers may join AZA at www.aza.org, or may purchase one or more proceedings by contacting AZA’s Membership Services Department at [email protected] or (301) 562- 0777 x234.

Animal Management & Welfare Track

Sustainability: Examples of Problems and Solutions Within the AZA Herp Community and our Disappearing Populations The Current State of AZA Amphibian Initiatives: Where Do We Go From Here? Diane Barber, Curator of Ectotherms, Fort Worth Zoo The Quickly Declining Availability of Our "Bread & Butter" Exhibit Species and What We Can Do to Prevent It Dino Ferri, Curator of Herpetology, Jacksonville Zoo and Gardens

Enhancing the Human-Animal Connection - Positive Outcomes for Animals, Zoos, Conservation, and the Public The Human-animal Relationship in Zoos and Aquariums: Past, Present & Future Dr. Jeffrey Bonner, Dana Brown President & CEO, Saint Louis Zoo

AZA Accreditation and the Institutional Animal Welfare Process: Developing an Animal Welfare Framework AZA Accreditation and the Institutional Animal Welfare Process Explained Donald Moore, III, Associate Director, Smithsonian National Zoological Park Keepers 2016: Building Zoo Staff's Capacity to Recognize and Solve Welfare Concerns Before They Become Welfare Problems Deborah Fripp, Animal Welfare Specialist Zoo Animal Welfare: Developing a Framework to Lead the Next Generation of Science, Policy and Practice Cynthia Bennett, Director of Animal Welfare, Detroit Zoological Society

Animal Welfare Assessment: How Do We Do It and What Does It Tell Us? Alteration of Calling Behaviour and Characteristics of a Soniferous Fish (Argyrosomus japonicus) by Social Events in Public Aquaria Alexa Simone Prinsloo, Masters Student, University of Cape Town To Fly or Not to Fly, It that Really the Question? Sara Hallager, Biologist, Smithsonian's National Zoo

The Importance of Behavioral Research in Zoos and Aquariums Meeting Your Mission: Conservation and Behavioral Research Kyle Burks, Executive Vice President/COO, Denver Zoological Gardens

Transporting Wildlife Practically and Safely in the Current Regulatory Minefield The Shipping Packet: Does Your Zoo Include Everything Your Staff Needs? Rachél Watkins Rogers, Zoo Registrar, Zoo Miami Challenges of International Transport-CITIES Transport Requirements and the New Non-Air Transport Supplement Andreas Kaufmann, Chair, CITIES Transport Working Group Dangerous Animal Transport- A Case Study Ingrid Russell-White, Curator of Animal Collections & Special Programs, San Francisco Zoo

Aquarium Affairs Track

Diving Operations in Zoos and Aquariums - The Risk and Reward From the Seabed Up - How to Build/Audit a Dive Program Michael Terrell, Dive Safety Officer, Florida Aquarium Understanding the Role of a DSO Jeff Reid, Dive Safety Officer, Georgia Aquarium Dive Programs V2.0 - The Next Frontier George Z. Peterson, Senior Dive Safety Officer/Dive Program Manager, Monterey Bay Aquarium How to Design a Dive Emergency Plan Arnold Postell, Senior Biologist/Dive Saftey Officer, South Carolina Aquarium

We've Got the Power - to Make Positive Change Environmental Conservation Efforts: Consider Who Pays Your Guests' Wages Norah Fletchall, Vice President of Conservation, Indianapolis Zoological Society, Inc. Green Me, Green You: Public Self-perception and the Opportunity to Advance Conservation Action Douglas Meyer, Consultant, The Ocean Project

Best of RAW - Husbandry, Innovation, and Exhibits Closed-system Oxygen Consumption and Supplementation of Pacific Sea Nettles, Chrysaora pacifica Jennie Janssen, Senior Aquarist, Georgia Aquarium A Year in the Life of Spotted Eagle Ray Pups, Aetobatus narinari Allison Corwin, Aquarist, Disney's The Seas Animal Attraction: What's Love Got To Do With It? Brenda Melton, Curator, Steinhart Aquarium, California Academy of Sciences

Best of RAW - Conservation and Partnerships Florida Coral Rescue from the Navy's Truman Mole Pier, Key West, FL, November 2011 Bob Snowden, Aquarist, Pittsburgh Zoo and PPG Aquarium Restoring Coral Reefs through AZA Partnerships Kevin Gaines, Operations Manager, Coral Restoration Foundation

A Crisis is a Terrible Thing to Waste? Strategies for Opportunistic Messaging Through Media Events to Advance Conservation Outcomes Keeping a Finger on the Pulse: Market Research Reveals Opportunities for Effective Messaging Wei Ying Wong, Communications Project Director, The Ocean Project Responding to the Gulf Oil Spill: Lessons Learned William Spitzer, Vice President - Programs, Exhibits, and Planning, New England Aquarium An Institute's Communication on Acidification: A Model for Crisis Messaging? Aaron Pope, Manager of Sustainability Programs, California Academy of Sciences

Changing Exhibits for Changing Times: An Aquarium Approach to Innovation Operation: Sea Turtle Rescue - Combining Technology with Creative Play Larry Warner, Curator of Exhibits, North Carolina Aquarium on Roanoke Island Megalodon: Discovering and Maximizing In-House Talent to Meet Mission and Bottom Line David Barney, Exhibits Curator, North Carolina Aquarium at Fort Fisher

Business Operations Track

Lessons Learned and Contingency Planning Pearls Lessons Learned from a Massive Flood Event David Merritt, Director, Roosevelt Park Zoo Lessons Learned from Surviving a Disaster: Hurricane Katrina Case Study Larry Rivarde, Sr., Executive VP and Managing Director, Audubon Zoo and Park Dakota Zoo's 2011 Missouri River Flood Experience Terry Lincoln, Director, Dakota Zoo

Hot Trends in Guest Services and Attractions Dive With the Sharks: An Unique Guest Adventure Jack Jewell, General Curator, Shark Reef Aquarium at Mandalay Bay An Animal Department that Makes Money! How Animal Feedings and Programs Contribute to the Bottom Line Bob Chastain, President/CEO, Cheyenne Mountain Zoo

Smart Purchasing Practices Panelist Kurt Zitzner, Director of Facilities, Lincoln Park Zoo Jennifer Hale, Sustainability Manager, Denver Zoological Gardens

Sustainability Master Planning: Where Conservation BEGINS in Your Operation! Master Planning: A Triple Bottom Line Approach Doug Piekarz, Vice President Planning and Conservation Programs, Akron Zoo Poop to Platinum Jennifer Hale, Sustainability Manager, Denver Zoological Gardens

Financing Sustainability: Proven Models for Paying For, and Profiting From, Green Initiatives Reinvesting Savings: Big Gains Without Start-up Dollars Mark Fisher, Senior Director - Facilities, Planning and Sustainability, Cincinnati Zoo and Botanical Garden Research and Design: Taking the Lead on Sustainability Technology Jennifer Hale, Sustainability Manager, Denver Zoological Gardens

Holiday Events: From the Development State to $3 Million Net Revenue Creating a Light Show that Attracts More Than 285,000 Guests and Nets $3 Million Betsy Seibert, Director, Special Events, Phoenix Zoo

Your Diversity Program: Religious and Political Discussions in the Workplace Diverse Viewpoints: Handling the Minefield of Religion and Politics in the Workplace Allison West, Esq., SPHR, Attorney/Senior Professional in Human Resources, Employment Practices Specialists

Highlights from Green Summit 2012 Moderator: Jennifer Hale, Sustainability Manager, Denver Zoological Gardens Energy Conservation Mary Joan Pugh, Deputy Director and Environmental Management System Coordinator, North Carolina Zoo Waste Reduction Aaron Pope, Manager of Sustainability Programs, California Academy of Sciences

Conservation Track

The Latest Buzz: Using Pollinators to Enhance Your Conservation Impact The Basics of Pollinator Conservation Jaret Daniels, Associate Professor of Entomology/Associate Curator of Lepidoptera, University of Florida/Florida Museum of Natural History The Saint Louis Zoo's WildCare Institute Center for Native Pollinator Conservation Edward Spevak, Curator of Invertebrates, Saint Louis Zoo, Director, Center for Native Pollinator Conservation Butterfly Conservation - It's Not One Size Fits All Mitchell Magdich, Curator of Education, The Toledo Zoo

A Sense of Place - Native Habitats - Native Collections The Lower Chesapeake Bay Page Hayhurst, Executive Director, Virginia Living Museum The Pacific Northwest Coast Carrie Lewis, President/CEO, Oregon Coast Aquarium The Sonoran Desert Region Craig Ivanyi, Executive Director, Arizona-Sonora Desert Museum The Southern Appalachians Chris Gentile, Director, Western North Carolina Nature Center

Rhinos in Crisis Africa's "Rhino Wars" Rick Barongi, Director, Houston Zoo, Inc. The Silver Lining to the Two-pronged Strategy for Saving Sumatran Rhinos Terri Roth, Vice President Conservation and Science, Cincinnati Zoo and Botanical Garden Rhinos in Zoos - Not Just Pretty Faces Steven Shurter, Assistant Director, White Oak Conservation Center

Reveille or Taps? A Call to Conservation from the Horn of Africa Antelope Specialist Group: Priority Conservation in the Horn of Africa David Mallon, Chair, IUCN SSC Antelope Specialist Group Mobilizing Youth and Traditional Ecological Knowledge for Mountain Nyala Conservation Dr. Million Belay, Director, MELCA - Ethiopia Working to Save Africa's Most Endangered Antelope: the Case of the Hirola in Northeastern Kenya Jacob Goheen, Assistant Professor, Depts of Zoology/Physiology and Botany, University of Wyoming

The Big C - A Debate on the Allocation of Scarce Resources for Zoo and Aquarium Conservation Moderator: Steve Taylor, Director, Cleveland Metroparks Zoo Field Conservation Steve Burns, Director, Zoo Boise Greening the Zoo and Aquarium Doug Piekarz, Vice President Planning and Conservation Programs, Akron Zoo

How Small and Medium Zoos and Aquariums Can be Significant Players in Field Conservation Programs Zoo Boise's Plan for 10% for Wildlife Conservation Steve Burns, Director, Zoo Boise

Development/Fundraising & Membership Track

Membership Surge! Expand Your Reach Through Creativity, Multi-channeled Campaigns and Intelligent Analysis Connect and Convert: Reaching New Audiences through Integrated Membership Marketing Rosie Siemer, Principal, fiveseed, Inc. Dana Hines, President and CEO, Membership Consultants Introducing a Multi-Media Approach to Acquisition at Woodland Park Zoo Anthony Plamondon, Vice President of West Coast Operations, The Lukens Company

Successful Grant-funded Education Programs: From Small to Large Budgets Laurel Clark Earth Camp: The Power of Perspective for Developing Leadership for a Shared Planet Debra Colodner, Director, Conservation Education and Science, Arizona-Sonora Desert Museum ZooGuides: A Community Funding Partnership Serving Youth Janet Agostini, President, Friends of the Rosamond Gifford Zoo How the San Diego Zoo Secured $140.5 Million in Gifts and Pledges in One Week and You Can Do So, Too! Moderator: Mark Stuart, Chief Development and Membership Officer, San Diego Zoo Panelists Ted Molter, Jr., Corporate Director of Marketing, San Diego Zoo Global Douglas Myers, CEO/Executive Director, San Diego Zoo Global

Annual Fund Alchemy: the Intersection of Science and Art Membership - Gateway to Philanthropic Fundraising Bill Tortorici, Director of Membership, Denver Zoo Increasing Major Gift Results by Creating a Comprehensive Annual Fund Campaign Nick Espinosa, Senior Director of Development, Houston Zoo, Inc.

Education Track

Today's Social Science Research: A Sampling to Make us Think Evaluation = Research, Utilizing IRBs to Approve an Evaluation Plan Kelly Ulrich, Education Curator, Potawatomi Zoo African Elephant Crossing at Cleveland Metroparks Zoo: The Exhibit and Program Evaluation Partnership Vicki Searles, Education Curator, Cleveland Metroparks Zoo From Feedback to FANTASTIC!! Nadya Bennett, Graphic and Resources Coordinator, San Antonio Zoological Society

Advocacy: Apathy to Action Preparing for Your Meeting with Your Legislator Danni Logue, Curator of Conservation Education, Jenkinson's Aquarium

Talk It Up! Optimizing Interpretive Opportunities Using Frontline Staff, Teens, and Volunteers A Triple Threat: Achieving More with Less Melody Wood, Nature Spot Coordinator, San Antonio Zoo UFOs: Close Encounters are the Best Kind Sameen Ghazali, Program Specialist, Monterey Bay Aquarium Mentoring in Interpretation: Reaching Institutional Goals by Maximizing Volunteer Opportunities Matt Crouse, Education Animals Coordinator, Oregon Zoo

Don't Reinvent the Wheel, Get More Mileage Out of It Local to Global: Expanding Programming Beyond your Community Leah Melber, Director of Student and Teacher Programs, Lincoln Park Zoo It's Not Stealing, It's Sharing: Transferring Successful Concepts from one Institution to Another Dean Watanabe, School and Family Programs Supervisor, Phoenix Zoo Inspiration Leads to Innovation: Dismantling a Peer Program for Success Stacy Graison, Director of Education, Zoo Atlanta

Fostering the Scientific Literacy of America’s Youth through the Teachers of Tomorrow: The Role of Zoos and Aquariums in the Preparation of Pre-Service Teachers Make that One-Shot Count: Linking with Universities to Support Pre-Service Teachers Leah Melber, Director of Student and Teacher Programs, Lincoln Park Zoo A New Approach: Cultivating Scientific Literacy through University-Living Institution Partnerships affecting the Preparation of Pre-Service Teachers Robyn Charlton, Director of Professional Development for Educators, Wildlife Conservation Society

Using Evaluation to Engage Stakeholders and Improve Programming Understanding the Desire for Data and Finding a Finish Line Jim Kisiel, Associate Professor, California State University Learning to Love Evaluation: Using the Empowerment Evaluation Framework to Engage Education Staff Kathayoon Khalil, Doctoral Student/Research Associate, Stanford/Oregon Zoo

Collaborative Learning for Climate Science Communication Engaging All Ages Through the Use of Climate Activities Megan Moore, Senior Educator, New England Aquarium Learning to Talk About Climate Change With Our Board Louise Bradshaw, Director of Education, Saint Louis Zoo Example From The Field: Applying Framing in Climate Change Conversations Jennifer Metzler-Fiorino, Education Curator, North Carolina Aquarium at Fort Fisher

Building a Bigger Choir Get Out and Play Chance Sanford, VP Education, Houston Zoo Phoenix Zoo's Critter Scene Investigation: Taking the Show on the Road in Partnership with County Parks Liesl Pimentel, Manager of Education and Formal Programs, The Phoenix Zoo The Children and Nature Network: Reaching out to Non-Traditional Supporters of Conservation James Danoff-Burg, Director, Conservation Education, Institute for Conservation Research - San Diego Zoo Global

Other Track

Segways, Service Animals and the New ADA: Are You Ready? Case Study of Transition Plan Development at Brookfield Zoo Jo-Elle Mogerman, VP Institutional Planning & Inclusion, Chicago Zoological Society - Brookfield Zoo

Exhibit Design - What's New and Innovative? Trail of the Tiger Ace Torre, FASLA, AIA, President, Torre Design Consortium Ltd. Australia Adventure at the Blank Park Zoo Ana Hernandez, Principal, AFH Design LLC Kevin Drees, Director of Animal Care and Conservation, Blank Park Zoo

Secrets to Success: Engaging Donors and Driving Dollars to Your Conservation Programs Disney Worldwide Conservation Fund Kim Sams, Director, Conservation Programs, Disney Corporate Citizenship Claire Martin, Conservation Programs Manager, Disney Corporate Citizenship Association of Zoos and Aquariums: Conservation Endowment Fund Shelly Grow, Senior Conservation Biologist, Association of Zoos & Aquariums

Working Together to Build a Stronger Connection Between People and Conservation Community Engagement and Capacity Building: The Northern Cheyenne Reservation and Black-footed Ferret Recovery Rachel Bergren, Vice President, Education, Lincoln Park Zoo Sustaining Cats and Dogs: Conserving Carnivores through in situ Education Karen Povey, Associate Curator of Conservation & Education, Point Defiance Zoo & Aquarium

Embracing Entertainment: Creating Show Productions That Captivate and Educate TurtleTrek: How SeaWorld Uses Storytelling to Make Everyday Heroes Out of Their Guests Cecil Magpuri, President/Chief Creative Officer, Falcon's Treehouse

Emerging Roles for AZA in Emergency Response and Confiscations Why Should I Care About Biomaterials? Rachél Watkins Rogers, Zoo Registrar, Zoo Miami

Supporting Living Collections with IMLS Funds: What’s New for 2013? Panelist Jo-Elle Mogerman, VP Institutional Planning & Inclusion, Chicago Zoological Society - Brookfield Zoo

Exhibit Design - On The Boards Kansas City Zoo Penguin Plaza Keith McClintock, Principal, The Portico Group Expedition Asia, Oklahoma City Zoo Ace Torre, FASLA, AIA, President, Torre Design Consortium Ltd. Ocean Wonders: Shark! Susan Chin, VP, Planning and Design, Wildlife Conservation Society Rebuilding an Exemplar Science Institution for Children John Aikin, Director, Palo Alto Junior Museum and Zoo

I Can't Hear You! Rethinking the Zoo's Acoustic Environment A Behavioral Researcher's Perspective Becca Hanson, Principal, Studio Hanson/ Roberts An Acoustic Engineer's Perspective Erik Miller-Klein, PE, Associate Partner & Acoustic Consultant, SSA Acoustics

Public Relations/Marketing Track

Zoo & Aquarium Special Events - An In-depth Review of Successful Special Events That Drive Attendance, Profit, and Mission Zoobilee Douglas Rickenbach, Director of Operations, Naples Zoo

Only the Good Die Young (or do they?): How We Should Talk About Animal Deaths Stayin' Alive: Key Patterns In Survival Statistics For High-Profile Zoo Populations Lisa Faust, PhD, Alexander Chair of Applied Population Biology, Lincoln Park Zoo It's A Small World: Consistent, Accurate And Repetitive Messages About Animal Survival Statistics Are Critical To Our Survival Patty Peters, Vice President Community Relations, Columbus Zoo and Aquarium

How Better Understanding of the Zoo and Aquarium Visitor Can Improve Operations and Attendance Market Research Marcus E. Margerum, VP of Marketing & Sales, Zoo Atlanta Audience Research Program Ginnie Westmoreland, Director of Marketing, Saint Louis Zoo

Skirmishes in the War for the Hearts of Elephant Lovers and Zoo Goers Community Engagement: Getting Them to Tell Your Story for You Krista Swan, Senior Public Affairs Specialist, Oregon Zoo

Engaging Millennials Activating Millennials as Conservation Leaders: What the Research Shows Douglas Meyer, Consultant, The Ocean Project Teen Millennials Carry Our Message Responsibly Debra Kerr, Executive Director, YouthMuse From Teens to Snakes: Who Speaks for the Zoo? Jon Dohlin, Director, New York Aquarium Volunteer Management Track

The Perks and Perplexities of Working with Multi-Generational Volunteers Youth 8-18 Sean Devereaux, Manager, Volunteer Services, Aquarium of the Pacific Millennial Generation Shandran Thornburgh, Volunteer Services Director, Virginia Living Museum Baby Boomers Stacey Luhring, CVA, Sr. Education Specialist Volunteer Services, Point Defiance Zoo & Aquarium Traditionalist Generation Kirin Daugharty, Manager of Volunteer Programs, Greater Los Angeles Zoo Association

Volunteers in Leadership Teen/Adult Partnerships Brad Parks, Public Programs Director, Denver Zoo

Resources for Executives and Managers to Build an Organization Committed to Volunteer Engagement Moderator: Stacey Luhring, CVA, Sr. Education Specialist Volunteer Services, Point Defiance Zoo & Aquarium Actions Executives and Managers can Follow to be Champions of Volunteer Engagement Katrina Bettis, Volunteer Services Manager, Seattle Aquarium Philosophy and Value of Volunteer Engagement at Point Defiance Zoo & Aquarium John Houck, Deputy Director, Point Defiance Zoo & Aquarium Philosophy and Value of Volunteer Engagement at Brevard Zoo Keith Winsten, Executive Director, Brevard Zoo Strategies to Use to Gain Support Jean Galvin, Director of Volunteer Programs, Brevard Zoo

Family Volunteers: An Untapped Resource Family Volunteers: Innovative Impact On The Community Ginger Earley, Volunteer Coordinator, Columbus Zoo and Aquarium Onboarding Processes For Successful Family Volunteers Chris Corpus, Volunteer Services Coordinator, Aquarium of the Pacific

Internal Advocacy New Age of Volunteerism Tammy Rach, Senior Volunteer Manager, San Diego Zoo Strategic Advocacy Brian Kutsch, Education Manager, Birmingham Zoo

Meeting the Mission: Growing the Next Generation of Conservationists Inspiring Careers In Science Melissa Tang, Assistant Manager, Steinhart Aquarium at California Academy of Sciences Leaping into Hands-On Global Conservation Melinda Sievert, Teen Programs Manager, Oakland Zoo