China Business Wednesday, April 16, 2014 Section F Fonterra On the waterfront shake-up in China Fran O’Sullivan and Alexander Speirs
onterra CEO Theo Spierings has centralised control of the company’s Chinese farming hubs into a new standalone Fbusiness unit to make faster progress growing its milk pools in China. The move comes as the Beijing-led consolidation of the Chinese dairy sector ramps up, making the competi- tive environment in China much Fonterra’s Theo Spierings chats to more difficult for international firms. Chinese consumers. Spierings has catapulted highly ex- perienced international dairy execu- mula manufacturers — are pushed tive Henk Bles into the newly-created from the market in favour of major role of Managing Director Interna- players with robust, integrated tional Farming Ventures reporting supply chains. directly to him. Sarah Kennedy — The Herald visited the two largest vice-president International Farming dairy players at their headquarters in — leaves Fonterra this month. Inner Mongolia. Mengniu and Yili The management changes follow each have substantial investments in astrategicreviewofFonterra’sChina New Zealand. They share their views business dubbed Operation Friesian. on why the consolidation is neces- In a note to staff, Spierings said sary to sustain the future of Chinese work was under way to make sure dairy and what is required to make Fonterra has the structure, capital the industry overhaul a success. and resources needed to accelerate In Shanghai, Kelvin Wickham its strategy. explains how Fonterra is having to Spierings revealed to the Herald adapt to the new market and the that Fonterra is setting up a holding moves it took to cleanse its brand company (‘‘Farm Co’’) in China and following last year’s botulism scare, will also appoint a Chinese advisory which initially frightened off Chinese board within the next year. consumers from New Zealand milk The Herald travelled to China to products. explore the major changes ahead as The Herald also travelled up to the Chinese Government pushes out Heihe in Heilongjiang, close to the Above is an artist’s impression of a The development agreement was terminating leasehold interest on the cowboy operators and creates a new Russian border, to inspect a major 200-room hotel on the western edge signed with Fu Wah in Beijing late last site and will remain the landowner. landscape which will be dominated dairy farm where Kiwi entrepreneur of Viaduct Harbour, which a Beijing month. Fu Wah will open an office in by‘‘NationalChampions’’likeMeng- Howard Moore is looking to partner developer will build by late 2016. The hotel, on the site of the former Auckland soon and is already in the niu and Yili. up with major international players The $200 million investment is Team New Zealand HQ, will be a five process of appointing local consul- Araftofnewregulationsimposed like Nestle, private equity participants being touted as one of the biggest to six star building with a world-class tants with specialist skills. byBeijingarehavingasubstantial and local government. foreign investments in public signature design, a premium This is believed to be the first impact on domestic and international infrastructure in New Zealand and international hotel brand, and will be Chinese-built premium hotel in producers alike, as small and difficult G F12-18 China’s dairy consolidation the first major deal to come out of built to the highest sustainability Australasia and is expected to help to regulate players — including some changes the competitive landscape the mayoral taskforce visit to China standards. maximise the likely benefits to Auck- of New Zealand’s smaller infant for- G F18 Michael Barnett in 2012. Waterfront Auckland is granting a land of the new convention centre.
Karen Silk, Westpac David Green, ANZ Mark Heer, ASB Paul Gestro, BNZ
For New Zealand to Being one of the first We’re seeing a much We want to see how continue to benefit nations to secure a greater awareness of we can create a from trade with direct currency New Zealand and pathway into China China focus needs trading deal with what it has to offer — for SMEs by using to remain on China says a lot we need to see that partnerships. ensuring the about New Zealand’s as a compliment. Page 22 economy is as close and growing Page 21 productive as it can ties with China. be. Page 6 Page 8 F2 nzherald.co.nz The New Zealand Herald | Wednesday, April 16, 2014
China Business Inside
It is our dependence on too few sectors of the economy, not on China, which needs to be addressed. says David Mahon Page 7
The design of New Zealand’s stunning the right) is the Chancery, accommo- the left) is integrated with the to celebrate 40 years of diplomatic new ‘‘embassy’’ — now under dating the majority of the NZ Inc Chancery at the ground floor and will relations. He said ait would cost in construction in Beijing — is intended agencies including the Ministry of house the NZ Inc representational excess of $40 million. ‘‘The current to represent an enduring image of New Foreign Affairs and Trade, NZ Trade centre and the Official Residence on chancery has served us well since 1973, Zealand (including our bi-cultural and Enterprise, Ministry of Primary the upper floors. Prime Minister John but it is now time for it to reflect the heritage). Industries, Customs, Police and Key announced plans for the chancery status and importance of New Adrian Littlewood is creating The larger of the two buildings (on Immigration. The smaller building (on during an official visit to China last year Zealand’s relationship with China.’’ an ‘‘Aeropolis’’ at Auckland International Airport that will service growing numbers of Chinese tourists Our China footprint Page 9
et’s try to agree on one simple But when it comes to real estate, point: making sure we have The showpiece of the NZ the showpiece of the NZ presence in the right people in the right China will be the new NZ Embassy places overseas to advance presence in China will be the in Beijing. This is a $40 million project, NewL Zealand’s external economic, being built on the site of the existing political, development assistance and new embassy being built in Embassy and Ambassadorial Resi- other interests is a classic example of dence. It will be built fit-for purpose. a‘‘workinprogress’’. Beijing, says Tim Groser As you can see from the repre- By definition, we will never settle sentation above, it will be a distinc- this ‘‘once and for all’’. Power — poli- tive, modern building conveying the tical, cultural and economic — is right message to all our Chinese visi- always changing. NZ’s interests and date. Last year our exports increased China operations, and has recently tors about the NZ brand. our view of the world also change. by a phenomenal 45 per cent. The beefed up the number of Wellington- It is not just a numbers game. The New Zealand’s shift to China is the If someone had told me in the mid- annual increment alone of our based policy officers working full quality of staff needs to be most fundamental change to our 1970s that in a few decades hence we exports ($3.1 billion) was roughly time on the China relationship. maintained at a high level and lan- external relations for at least two would be exporting more than twice equivalent to adding ‘‘two Koreas’’ The commitment of NZ Trade and guage skills are essential. generations, says Sir Don as much to Africa and the Middle East (our total exports to South Korea Enterprise (NZTE) to the China re- MFAT and NZTE have always had McKinnon than the UK (which then took some around $1.6 billion) in one year, and lationship is similarly being Chinese speakers in their teams and Page 19 50 per cent of NZ exports) I would we regard our economic relationship upgraded. IamdelightedthatMPIarenow never have believed them. I would with South Korea as very important. The context here is a bit broader committed to having in any one year have been flat out wrong. As this phenomenal growth has than China alone. The Prime Minister two to three expert staff in language The big story of our age is the shift occurred, we should hardly be sur- recently announced a funding boost training. in relative power to the emerging prised that we have encountered a for NZTE of an additional $69 million Finally, we are talking here about economies. It is not just a China story, few severe speed bumps. I would, of over the next four years to enhance atrueNZInc.approachandthis but that is by far the largest part of course, rather be dealing with the our capacity to drive further the cannot be a matter for Government the emerging economies story. We price of success than the cost of Government’s strategic objective of alone. It is, in my view, essential that are seeing the fastest process of failure. But when in August 2013 increasing by 10 percentage points NZ businesses with a strong interest urbanisation and wealth creation on Ministers reviewed our ‘‘NZ Inc.’’ the share of GDP in exports (from 30 in the China market think carefully aglobalscaletheworldhasever China strategy, we decided on heavy- per cent to 40 per cent by 2025). and strategically about their own witnessed. It still has a long way to duty upgrades of our China footprint. There is a domestic component to business plans and the quantity and go. We needed to lift our game just to this too: given the strong demand for quality of the human resources they It has been estimated that as re- keep up. NZTE services, the number of are assembling to meet the immense cently as 2000 only about 4 per cent There is a wide range of NZ exporting companies to receive in- opportunity we have. of Chinese households were defined agencies with China representation — tensive advice and help (the 500 This is not an easy market and as ‘‘middle income’’ (ie potential cus- Customs, Police, Education NZ and companies NZTE works with one-on- requires a strategic approach. If you Brierley Penn talks to tomers for NZ); by 2025 this is pro- others. But three agencies form the one, seeking to double the portfolio’s are running one of those businesses Auckland University’s Jenny jected to increase to a staggering 75 backbone to our China effort — Min- international revenue by 2025) will be and are in doubt about the right way Dixon about what universities per cent of households. The dramatic istry of Primary Industries (MPI), Min- expanded over the next two years to forward, come in and talk to our are doing to build relationships changes this has wrought on our istry of Foreign Affairs and Trade, and around 700. China experts in MFAT and NZTE. with China. export economy may simply be the NZ Trade and Enterprise. Part of that additional funding will They have their own experts, clusters Page 20 beginning. In the view of ministers, the most definitely be allocated to upgrading of mentors and advisers that can help This is the background to the de- obvious need was to increase the NZTE’s footprint in China. NZTE you at least start to ask the right cision taken by the Prime Minister number of experts from the Ministry already has 62 staff in China, the large questions. and President Xi Jinping in Beijing a of Primary Industries since they are majority of which are of course New Zealand has the right suite of China Business 2014 few weeks ago to raise the bar once crucial to keeping markets open for locally employed. But we will be goods and services to offer the Chin- again in terms of the level of our New Zealand. adding seven new positions to this ese people. ambition. It will take a little time to have all total. We have the best possible political Executive Editor: Fran When the Prime Minister and for- the right people in place, but by 2015 NZ business visitors to Shanghai relationship and the platform of a O’Sullivan mer Premier Wen Jiabao agreed in we will have gone from literally one will already be familiar with ‘‘NZ comprehensive FTA that other Writers: Bill Bennett, Brierley 2010 on a doubling of two-way trade MPI professional in China in 2013 to Central’’, a facility in Shanghai that is countries would love to emulate. It Penn and Alexander Speirs by2015to$20billion,Ithoughtthat seven. available for NZ companies to utilise. is now up to all of us involved in this Subeditor: Isobel Marriner was a bit of stretch, though possible The Ministry of Foreign Affairs and Since the Prime Minister opened NZ extraordinary venture to make things Graphics: Isobel Marriner as long as China continued its strong Trade (MFAT), the key co-ordinating Central in 2009, more than 30,000 happen. Advertising: Sandra Evans, growth. In fact, we are almost certain Ministry in the relationship, will be guests have visited the centre for Nancy Dudley to reach that figure before the target adding seven new positions to its almost 1400 events. G Tim Groser is the Minister of Trade. The New Zealand Herald | Wednesday, April 16, 2014 nzherald.co.nz F3
China Business
Top CEOs talk about what’s necessary to reach $30 billion goal
Theo Spierings took his ‘‘top 150 people’’ from Fonterra’s Air New Zealand’s Christopher Luxon says it’s all about Mainfreight group managing director Don Braid reckons global operations to Beijing last week for their annual recognising the shift in power when it comes to leveraging there is nothing wrong with the Government setting goals international forum and ‘‘dinner on the Great Wall’’. the Chinese opportunity. —liketheambitionfortwo-waytradewithChinatoreach ‘‘There are a lot of people in our business who need to ‘‘The Chinese opportunity is immense. I think we are very $30 billion by 2020. have exposure to what we are doing in China,’’ says Spierings. well positioned for it and are moving ourselves out of a mind- ‘‘They have done a good job at that over the past few years ‘‘It is our number one market.’’ set — we can actually be at the centre of this new world particularly around overseas trade.’’ He’s confident the Government’s two-way trade goals can rather than at the periphery.’’ But says Braid ‘‘the key is for business to become motivated be achieved. ‘‘People are speculating about possibly lower Air NZ’s revenue is up almost 70 per cent since 2009 in to achieve those goals not only for themselves but also for demand (for dairy). I can’t see that to be honest. China. Capacity on the Shanghai route has more than doubled. New Zealand.’’ ‘‘I still believe that parents want to feed their children with AfragmentedNZtourismindustryhasgotitsacttogether Now that the reputational concerns over the ‘milk fiasco’’ the right products, so I think demand will stay pretty strong.’’ and is collaborating to do business with China. have been put to bed, Braid believes it is ‘‘time for all exporters China will be 20 per cent of Fonterra’s turnover this year The Chinese business is so critical to the airline’s future to view the opportunities and take advantage of them’’. with exports of 550,000-600,000 tonnes. ‘‘That’s a massive prospects that Luxon is making it clear to high potential Mainfreight initially entered the Chinese market to service step-up.’’ leaders they ‘‘should go and have a high quality three-year its New Zealand and Australia customers. However, it very Fonterra is also NZ’s largest exporter to China so its success assignment in China’’ if they want to move up the company quickly saw the opportunity for trading around the world is critical to New Zealand meeting the $30 billion target. ladder at Air New Zealand. from its base in China. Spierings is building alliances to stay in the China game ‘‘We try to send a very strong signal to the management ‘‘Certainly the USA/China/USA trade lane has become one by exploring partnerships with big Chinese dairy and food team, that world famous in New Zealand won’t cut it. What of our biggest,’’ says Braid. players who have connections to national Government. we are looking for is a Pacific Rim mindset, and as a great ‘‘As China looks to free up trade barriers with other He expects China’s new ‘‘national champions’’ will each leader, a future leader of Air NZ, you need to have your head countries, Mainfreight would expect those trade lanes to grow link up with ‘‘co-ops’’ with access to global milk pools to secure very clearly in the game about what’s going on in China.’’ for us as well. their own long-term supply arrangements. ‘‘The development Case in point Nick Judd, who has just been appointed ‘‘We are there for our global footprint, not just New of the local milk pool can’t stay up with demand. The gap general manager in China. ‘‘We have made it very clear to Zealand.’’ right now is about 10 billion litres. him, that your career cannot move forward unless you go He believes that if companies get involved in the China ‘‘Over time the gap will be similar to the New Zealand milk and get a very good experience and understanding of life market they will all benefit from the business experience of pool — that offers big opportunities.’’ and business in China.’’ dealing in Asia and working within large markets. Connecting New Zealand to China When doing business with greater China, local expertise This now includes ANZ’s capability to directly convert between and connections are vital. ANZ has a long history of the New Zealand dollar and the renminbi, making it easier for helping New Zealand companies do business in China. you to do business between New Zealand and China. Our cross-border specialists can provide tailored trade, If you’d like to talk to one of our specialists about how we can help transaction and FX solutions in all major currencies your business achieve success in China, talk to Gavin Haworth including RMB. on 09 252 3458, or Penny Ford on 0800 269 439.
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China Business A political hot potato . . .
rime Minister John Key enthuses about how many of Is big end of China town’s NZ investment a political issue, asks Fran O’Sullivan the seriously ‘‘big guys’’ turned up for a private investors’ Pluncheon he hosted in Beijing during his recent trip to China. But closer to Chinese PRC FDI in NZ by sector home as the September 20 election nears, foreign investment, particularly Primary industry and food $884m from China, is poised to be a political Forestry $135m hot potato. Manufacturing $848m Labour has pledged a foreign invest- Financial services $130m ment ‘‘shakeup’’, the Greens want a ‘‘buy Infrastructure/utilities $2223m Kiwi’’ approach and Winston Peters has Hotel/commercial $556m slammed the Overseas Investment Office as a ‘‘rubber stamp’’. Such political realities would not investing in farmland. Not out of any have been up for discussion at Key’s bias against Chinese (US Harvard Funds luncheon. Management has a larger footprint) but Around Ambassador Carl Worker’s because it is likely to create opportun- table at the temporary NZ Official Resi- ities for China’s dairy companies to dence in Sanlitun were the top players vertically integrate and take supply from the Industrial and Commercial away from Fonterra. Bank of China (ICBC) — the world’s It’s a complex situation as, in China, largest bank, which recently opened a Fonterra is seeking to take part in branch in downtown Auckland; China Prime Minister alliances that will also result in vertical Construction Bank (CCB) which will John Key (with integration of supply chains — some- also set up operations here after the Xi Jinping) has thing the Chinese Government believes Reserve Bank approves its banking gone out of his essential if their dairy industry is to licence; Chinese sovereign wealth fund way to steer move to a safe high-quality platform, (Citic) and senior commercial players Chinese When Key made his first official visit that have acquired stakes in New Zea- investors away to China in May 2009 the only substan- land companies since the Global Fin- from farmland. tial Chinese investment in New Zea- ancial Crisis alerted them to a pressing land was Sinotran’s 60 per cent holding need for capital Down Under and put in Wenita Forest Products which NZ on their investment radar screens. China’s Growing NZ investment Footprint owned and managed over 28,000 ha Major construction players have taken Chinese Investor Investment $ Ownership % of forestry estate. a look at opportunities for the Christ- Haier F&P Appliances $65m 20% (initial) now 100% Five years on, Greater China’s in- church Rebuild and other infra- Agria PGG Wrightson $50m 50.1% (initial) vestment footprint in New Zealand has structure projects, but have so far shied Shanghai Bright Dairy Synlait Milk $82m 39% grown to about $4.8 billion (Mainland away because the projects are too Shanghai Pengxin Crafar Farms $220m 100% China and Hong Kong) according to a small. Put that to one side. Yili Industrial Group Oceania Dairy $214m 100% running tally key by NZ officials in Not only are China’s major banks Yashili (now Mengniu) Yashili NZ $214m 100% China. setting up operations here (Bank of China Nat. Forest Prod. China Forestry Gp NZ $8m (est) 100% Bilateral investment was also on the China is expected to follow ICBC and Rainbow Holdings Fisher Finance $6m 100% radar when Key met Chinese president CCB in ultimately seeking Reserve Bank Shanghai CRED Carrington Farms $28m 100% Xi Jinping last month. approval), but also the largest Chinese ICBC ICBC NZ $60m 100% The Key trip — dubbed the ‘‘milk run’’ dairy companies — Yili and Mengniu — Pengxin Synlait Farms $63m 73.9% — was presented as an opportunity for which have invested in new processing Fu Wah International Auckland Hotel $200m 100% New Zealand to redress any lingering facilities joining Bright Dairy and New Development Group Hotel $350m 100% ill-feeling on the Chinese side as a result Pengxin in introducing competition to Beijing Capital Group Transpacific $950m 100% of last year’s botulism scare. Key told Fonterra from its home market. the Herald China sees a place for Then there are commercial property companies like Fonterra within its own investors like Fu Wah and the NZ versial appetite Chinese investors are New Zealand is not high — roughly $5 Winston Peters is against foreigners investment landscape — particularly Development Group, set to build new now showing for NZ’s housing market billion out of $101 billion, or 5 per cent (not just from China) buying farmland. when they bring to the table vital know- five star hotels in Auckland; Haier with (particularly in Auckland) and our of NZ’s FDI stock. Key’s Government has ruled out how that China needs. its acquisition of Fisher & Paykel prime farmland and add to that the But Chinese investment in residen- strictures on foreign investment in resi- The reality is that investing within Appliances, Agria’s investment in PGG investment by Beijing in NZ Govern- tial housing and farmland is attracting dential housing, saying it will not follow China is essential to secure export Wrightson and China Southern Airlines’ ment bonds — and it is obvious the attention in an election year. Labour’s Australia and ban foreigners from trade. daily flights to Auckland. integration of the two economies is now David Cunliffe has pledged a ‘‘foreign investing in existing stock. So too, treating Chinese investment Couple the investment from the ‘‘big in full swing. The level of overall Chin- investment shakeup’’ if his party gets But Key has gone out of his way to here on the same platform as other end of China town’’ with the contro- ese foreign direct investment (FDI) in to lead the Government. NZ First’s steer Chinese investors away from foreign players. No danger of unwanted invasion
It’s election year and once again the consent are of good character. So we our largest export market. That issue of foreign direct investment has should not fear an invasion of those reflects the desire by China for the been raised by various politicians. with doubtful links. Should New Zealanders be products New Zealand excels at pro- The focus of attention is unquestion- Investments by overseas persons ducing. As the Chinese economy ably on investment by Chinese in- in land-based transactions requiring fearful of Chinese investment in grows and the wealth of its people vestors. approval must meet additional rises this should increase demand for There are New Zealanders con- criteria; in particular, they must show this country, asks Cathy Quinn New Zealand products and services. cerned about the impact of significant that their investment can add to the Encouraging investment in addi- investment by Chinese in New Zea- New Zealand economy, over and tional production capacity in New land. Should they be? In my view, above that which a New Zealand Zealand by Chinese investors can be they should not. investor can show — there needs to ally has a reputation for being trans- ordinary hardworking Kiwi that you awin-win. New Zealand has long had foreign be a real benefit to New Zealand from parent, its government agencies free cannot sell your business or property The Bright Dairy investment in investment. In the early days it was the investment. from political interference and not to Mr or Ms X from China who offers Synlait Milk during the global finan- from Britain. At different times we We should be cautious about racist. Changing foreign investment you $1 million more than someone cial crisis is a good example of this. have had significant investment from changing our regulatory environ- rules to make it more difficult for else because of the country of origin Synlait Milk needed additional capital Europe, the United States, Japan, and ment in relation to foreign investment Chinese enterprises to invest here of the buyer? But it would be fine if to continue to grow and Bright Dairy of course Australia. — particularly where that change is would be a backward step in New they came from England or Europe? provided it. As a result Synlait Milk The level of investment has ten- politically driven. In attracting inter- Zealand’s standing in the interna- New Zealanders should not panic was able to execute on its plans. This ded to follow the relative strengths national investment generally it is tional investment community. about the level of Chinese investment then assisted Synlait Milk in achiev- of different countries’ global econom- important to be seen as a country That would be the case however here. In the year ending March 31 ing a successful listing on NZX and ic power at different times, and their with transparent, clear rules. we dress it up — if a change to the 2013, total investment from China providing the opportunity for more connection to New Zealand. So it is Changing the rules on interna- rules is seen as a response to limiting (including Hong Kong) only repre- New Zealanders to invest in a fast no surprise that as China’s global tional investors can be damaging investment by Chinese investors sented 2 per cent of all investment growing company. economic power rises — as does the reputationally for us and have long (even if it is written in neutral lan- in New Zealand for that year. Given the integrity of New Zeal- level of trade between our two lasting effects. Most international in- guage), we run the risk of being seen If we look just at foreign direct and’s regulatory framework and the countries — more Chinese enterprises vestors have choices about where as racist. investment from China, including re- opportunity China represents to New have sought to invest here. they apply their capital. There are We should also reflect on the fact cently announced projects that are Zealand I do not think New Zea- In my view, the current regulatory countries other than New Zealand that making it harder for Chinese still undergoing regulatory approvals, landers have anything to fear from framework for foreign investment wishing to attract foreign capital to enterprises to invest in New Zealand the total of Chinese investment further investment by Chinese enter- adequately protects New Zealanders grow their productive base. may well impact negatively on New would still be less than 5 per cent. prises in New Zealand. from inappropriate foreign invest- It is a detriment to investment if Zealanders seeking to obtain the best That does not suggest a flood of ment. a country is seen as fickle in its price for the business they have Chinese investors buying up New G Cathy Quinn is the Chair of Minter The Overseas Investment Office approach to foreign investment — grown or property they own. Zealand businesses and property. Ellison Rudd Watts and a senior requires that any overseas persons especially if that fickleness is seen as Here is a question to think about China is New Zealand’s largest corporate and commercial lawyer who behind an investment needing its politically based. New Zealand gener- — would it really be fair to say to an trading partner and has just become leads the firm’s China team. The New Zealand Herald | Wednesday, April 16, 2014 nzherald.co.nz F5
China Business Chinese investors’ inbound challenge
nbound Chinese investors face any business dealing, a understand- the same key issue all foreign ing of these is important. It takes investors face (whether into Cultural differences are becoming a longer to get transactional momen- New Zealand or abroad): under- tum and certainty, change is challeng- Istanding the destination’s business dynamic of the marketplace, ing — particularly when it means culture and adapting to it. Chinese needing to contradict a senior person; investment is topical, but their need explains Michael Pollard vigorous debate may be replaced by to understand and adapt to the cul- an absence of contradiction coupled ture is no different to other foreign with what appear to be incremental investors. and time-consuming changes in posi- What is different, generally speak- tion. ing, is the level of culture-shift faced One challenge is getting the bymanyChineseinvestors.Withthe inbound investor up to speed and huge growth of inbound Asian, and confident in New Zealand market particularly Chinese, investment, and norms. It is obvious that these should the increasing number of Chinese be challenged — there are different investors doing their first deal outside (often better) norms elsewhere. It is their home country, this dynamic is natural to come at these with a degree becoming a feature of our market- of scepticism until they are under- place. The need to understand the stood as rational. cultural differences and drivers is Perhaps the greatest impact then important. is the time it takes to get the deal done. An excellent adviser will be adept Precedent is also critical. Much Chin- at understanding the impact of the ese inbound investment is state client’s culture on the transaction, money. taking advantage of the strengths, and There is a real sensitivity to doing educating and managing the client abaddeal,orsettingprecedent through the challenges of working in around approach or terms that might the different New Zealand business be considered to apply to future culture. The adviser will also be adept investment by others. at managing the expectations of the All of these factors, coupled with business counterparty. a lack of familiarity with (or sense of Acriticalfirstfocusisunderstand- obligation to) typical New Zealand ing hierarchy and its impact. It is not business norms, results in frustration merely organisational hierarchy that on all sides, and sometimes means is important. An individual’s political that good deals will not be done. and personal connections are often However, as we see more deals by unexpectedly relevant. These influ- son might expect a business meeting portant that who is communicating. faster — with the detail receiving less Chinese investors, they will become ences, including the ‘‘concept of to be very results-oriented. In most Most debate is welcomed and it’s hard focus. Hierarchy plays a more sig- more experienced and confident saving face‘‘, can be difficult to discern cases, the opportunity has already to offend. In contrast, with many nificant role. This extends to the operating in New Zealand business but have significant impact on both been identified and the focus is rela- Asian dealings, the interpersonal ele- formality with which introductions culture and their own norms will process and outcome. Without under- tively granular. Developing a strong ments are more critical. The gestation are made, the speaking order, the become increasingly understood and standing these, it is challenging to find relationship is important, but it is of a business relationship seems to manner in which ideas are debated accepted by the locals. out real deal drivers and get results often a by-product of the opportunity take longer to develop, as trust is and perhaps most importantly, a sen- efficiently. and developed alongside it. What is formed, but once it has, movement sitivity to not undermining ‘‘face’’. G Michael Pollard is a specialist The typical Western business per- communicated is relatively more im- to execution of the transaction is For the adviser or counterpart to corporate partner at Simpson Grierson
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China Business Classic case of free trade gains
NZ well positioned to benefit as long as we do not fool ourselves into believing we are unique, says Karen Silk
he Prime Minister’s recently tional value creation could include: announced target of $30 Demand for NZ commodities is G Alackofcapitalgainstaxwhich billion two-way trade with when combined with the existence of China by 2020 might be seen positively out of step with the income tax results in the situation asT aspirational. Back in 2010 when the where land-intensive forms of original target was set — to double broader global commodity economic activity, such as farming or trade with China (to $20 billion) in five rental property ownership, may be years — the goal might also have been story. taxed more lightly than other types viewed as a bit of a stretch. Karen Silk of economic activity, such as manu- But move forward a few years: facturing or earning a wage. New Zealand’s trade with China has ment undertaken over prior decades When you combine this with the grown to around $18 billion and to build the NZ relationship with natural climatic and environmental targeting a 66 per cent increase over China through the 2008 Free Trade advantages supporting food pro- the next six years now looks a lot less Agreement has offered a preferential duction in New Zealand it is daunting. advantage that has directly led to an unsurprising that New Zealanders The increase in recent years has increase in volume and value that tend to opt for the land-intensive largely been driven by strong growth can be ascribed to exports between types of production over more labour in exports. Exports now comprise our two nations. intensive industries carrying a higher more than half of our trade with Looking forward, global demand resultant cost. China, and this trend is likely to and supply dynamics are likely to G Our very high exchange rate which remain a feature of future trade result in increased competition from negatively impacts on industries growth between the two countries. alternate sources of supply meeting offering services domiciled in NZ The steep rise in export growth Chinese demand (including the de- such as tourism, education, health etc over the past few years has been velopment of their own domestic to offshore purchasers. However, in- largely driven by the emergence of food production practices). tervention to manage down the industrial Asia and the resultant rise For New Zealand to continue to exchange rate would require the im- in demand for raw materials. benefit from trade with China focus plementation of capital controls, With demand outstripping global needs to remain on ensuring the which could have very high supply, the world is now paying top economy is as productive as it can unintended costs for the broader NZ dollar for raw materials NZ produces be to maximise the value derived economy. And of course, a lower competitively, and very little for from increasing trade flow that exchange rate would reduce the transformation of those raw materials carries heavy commodity character- wealth and income of anybody who into finished goods. istics. owns or earns New Zealand dollars. New Zealand has adapted well to This will require continuing invest- This may not be something we want these global price signals over the ment in R&D driving production ef- —countriesthatartificiallyunder- past decade with migration towards ficiency and quality gains across all value their exchange rates are essen- the production and export of raw parts of the commodity supply chain. tially subsidising foreign consumers materials that also meet an increasing Any inefficiencies and excess cap- at the expense of their own. requirement for higher and safer acity within domestic manufacturing, New Zealand is well-positioned to standards in production. transport and the broader services benefit from increasing trade with In the year to December 2013, New value processing onshore is likely to classic example of free trade gains sector will need to be addressed as China as long as we ensure that we Zealand exports to China were result in the export of higher volumes resulting from activity between well as the development of a broad do not fall in to the trap of believing dominated by soft commodities (73 of less-processed product (e.g. slaugh- trading partners reflecting the rela- based ethos of continuous improve- that the products and services, in- per cent of total export volumes) that tered carcasses). tive strengths of each — and this has ment in efficient and sustainable cluding quality, we offer are not easily left these shores with limited value The weighting towards raw mater- to date been positive for the NZ farming practices that support the replicated by others also seeking to addition. As an example, of the $2.8 ials reflects China’s relative efficiency economy. current value ascribed to NZ’s repu- participate in the economic boom billion of forestry products exported in the execution of transforming raw Demand for NZ commodities is tation as a source of ‘‘safe‘‘food pro- created from the industrialisation of to China over that period, rough materials in to finished goods, and as positively out of step with the broader ducts. one of the world’s largest economies. wood exports equated to $1.7 billion, aconsequencetheydonotneedto global commodity story and you With the above points in mind the Sustained benefit will come from with prepared wood (timber, wood pay a large margin for transformed could argue we have in part been able argument that we should be adding ensuring we continue to focus on pulp and paper) comprising almost goods. With the key driver of ef- to ‘‘capture’’ the value of Chinese more value to exports domestically both sustainable and efficient pro- 100 per cent of the residual. ficiency being lower labour costs, the productivity and cheap labour as a in our trade with China becomes duction of those goods and services In the short to medium term New options to make the cost-benefit result of our ability to meet both the defendable, if we can point to some currently in demand and, import- Zealand is likely to travel further equation work in favour of trans- rising demand for protein flowing distortion that impedes the efficient antly, investment in R&D to identify down this path and we can expect formed goods from NZ can only lie from increasing Asian urbanisation functioning of the economy i.e. and commercialise offerings that to see more milk powder and log with further productivity improve- and the requirement for higher stand- features that distort the true cost of meet the next wave of global con- exports, fewer sawmills, more wool ment, maintenance of quality and / ards of food safety, in particular from production and therefore provide sumer demand. and fewer carpets. For meat or new innovation not easily China. preferential advantage or disadvan- exporters, the increasing appetite of replicated in the short term. We would also propose that the tage between industries. In NZ’s case, G Karen Silk is General Manager Chinese processors to complete The current position represents a formalisation of the significant invest- possible distortions impeding addi- Corporate & Institutional, Westpac Direct convertibility will catch on: bankers
Institutional trades have predom- over time. Silk says most of the inated since the historic move to Currency facts inquiries are coming from smaller direct convertibility of the New Zea- clients and from more importers land and Chinese currencies began G NZ dollar — 6th currency to be rather than exporters. last month. directly traded with RMB ‘‘This reflects the fact that what’s But that will change if the pricing G Cuts out need to convert via US being exported from New Zealand by of the global commodity trade dollar the big guys is largely in US dollar- ultimately moves away from a singu- G RMB — 2nd most used currency denominated commodities. lar reliance on the US dollar. in trade finance ‘‘If you start to see a significant Trading figures show that $60 weighting of soft commodities glob- million of ‘‘Kiwi’’ was converted ally heading to Asia and China — and directly into RMB during March — more flexibility about the RMB — then with an average of 20 deals across Market Makers that is when we would expect to see all 10 price makers. more flow build.’’ This replicates the pattern in the G Industrial and Commercial Bank Prime Minister John Key and Chin- Australian market after direct of China ese Premier Li Keqiang launched the convertibility of the Aussie dollar into G Bank Of China direct convertibility of the currencies RMB was launched a year ago. G China Construction Bank at the Great Hall of the People on Westpac’s Karen Silk is confident Direct G China CITIC Bank March 18. Key said then that the that though institutional trades have Convertibility: G HSBC Bank (China) agreement ‘‘will make doing business dominated since ‘‘direct converti- John Key and Li G CitiBank (China) with China easier by reducing the bility’’ began on March 19, significant Keqiang ‘‘trade G Bank of Montreal (China) costs of converting between the two client trade will build. currencies’’ at G China Guangfa Bank currencies, and will stimulate trade ‘‘What has happened is there is the G ANZ (China) and investment. significant client inquiry coming Great Hall of the G Westpac Shanghai ‘‘Direct trading will also increase through,’’ says Silk. People. the integration between the New Zea- ‘‘People trying to understand how land and Chinese financial systems, it works.’’ on the China Foreign Exchange trading partners. based engineering firm tells us this and deepen the economic relation- Westpac, ANZ, HSBC and ICBC are Trading System. The market maker ANZ’s David Green believes open- new capability has helped give him ship between the two countries.’’ among the banks represented in New licence allows direct interbank ing up the RMB for direct trade with the impetus to grow his business, HSBC notes that around 12 per cent Zealand that have received approval trading of the New Zealand dollar and other currencies ‘‘reflects a desire to explore new opportunities in China of China’s total foreign trade is cur- from the People’s Bank of China to Chinese yuan, meaning reduced internationalise the renminbi and and deal with a wider range of Chin- rently settled in RMB. act as ‘‘market makers‘‘or inter- transactional costs and, over time, speed up reform of China’s financial ese suppliers and customers,’’ he says. HSBC expects this to rise to around mediaries for direct trading of the increased liquidity to currency deals markets. Both Green and Silk expect the 30 per cent by 2015. New Zealand dollar and the renminbi between New Zealand and Chinese ‘‘The owner of one New Zealand- trading volumes to build up gradually — Fran O’Sullivan The New Zealand Herald | Wednesday, April 16, 2014 nzherald.co.nz F7
China Business It’s a case of misplaced anxiety
David Mahon It is our dependence on too few sectors marketed funds could develop the necessary capital. The Government s the Chinese Government of the economy, not on China, which could also do more than back the tries to slow its economy to needs to be addressed. stronger companies in traditional in- amanageablerateofgrowth, dustries, but take a more entrepre- it is understandable trading David Mahon neurial approach, supporting com- partnersA such as New Zealand are panies with potential that will not only becoming concerned China may stall economy do not offer many obvious bring more diversity to our core or experience a ‘‘shadow-banking’’ alternative growth markets for New sectors, but develop new areas of crisis. But the underlying economic Zealand exporters; some of the more growth in sectors such as technology drivers of urbanisation and domestic accessible markets — such as Australia and services. The conservative politi- consumption are too strong for China —aremoredependentonChinathan cal principle that government must to stall. New Zealand should be more we are. Due to the sheer scale of stay out of the market because market concerned with diversifying its own Chinese demand and the marginal forces will always self-correct econom- economy than reducing its depend- growth of the US and Europe, New ic imbalances does not work in an eco- ence on China. Zealand has increased trade with nomy as small, isolated and narrow as China’s shadow-banking sector (the China by more than 460 per cent since ours. unofficial financial market) has its 2000, rising 190 per cent since 2008 Emerging markets alternative to flaws, with some usurious interest rates alone. China’s meat consumption China are Indonesia and India. Both and poorly structured bonds, but for doubled between 1990 and 2010 and share China’s strengths in that they are private businesses it is also a source has continued to grow at over 10 per driven by large domestic economies of much-needed capital the state- cent a year to more than 60 million and demand quality food, technology owned banks will not provide. It is tonnes in 2013. and services. They are less dependent unlikely to trigger a succession of New Zealand has reacted well to on Chinese economic growth than defaults causing a financial crisis such in the economy, 2013’s 7.7 per cent botulinum false alarm has not been too Chinese demand, but as a trader and New Zealand’s other regional partners. as the United States suffered in 2008. growth reflected a much larger absol- severe, although our dairy industry still price taker, not as an active strategic Indonesia and India are perhaps even In China’s closed domestic financial ute increase — some RMB 5 trillion. needs to assess how the disclosures player. more difficult markets than China in system, within which well-funded China will need lower growth rates as were so poorly managed, and there is Comparisons between our depend- which to operate but, like China, are state-owned banks dominate, shadow its economy becomes increasingly de- more work to be done to recover the ence on Britain in the 1970s — when keys to our economic future. Diversi- banks are not highly leveraged and the veloped; it is rising incomes and living trust of millions of Chinese parents and Britain made the political decision to fication in trading partners will allow securitisation of debt is almost non- standards that New Zealand should be grandparents. join the European market — and our New Zealand to continue to benefit existent. more concerned about. The risk to our reputation as a clean current dependence on China are mis- from Chinese growth while negotiating As the Chinese middle class gets New Zealand need not fear its cur- source of food would be extended leading. Our political relationship with best prices and long-term contracts wealthier and hundreds of millions of rent dependence on the Chinese econ- beyond China to all its major trading China is excellent and there are no from a position of strength. peasant farmers move to work in in- omy. Reductions in infrastructure partners in the event of another ‘‘scare’’. signs China will turn away from New New Zealand has shown in the past dustrial and service-sector jobs, growth spending, restraints in the Chinese A genuine contamination crisis or an Zealand or block access systematically that it can adapt and innovate. If we will remain strong. In the coming two housing sector and higher interest outbreak of foot and mouth disease to New Zealand goods for its own can think beyond short-term trading to three years China’s GDP growth may rates will not reduce Chinese demand could cripple the New Zealand econ- domestic purposes. gains measured over a few years, work slow to closer to 6 per cent, but over for quality food. omy. We will be vulnerable globally as New Zealand is a flexible trading through its propensity to commercial the next 10 years Chinese incomes are As long as New Zealand can main- long as we rely too much on an image nation, quick to match domestic complacency and resist irrational anxi- forecast to double. tain the quality and supply of its goods of the absolute purity of food and supply to meet shifts in global demand, ety in respect of its growing economic The economy doubled in size over and services to China and continue to beverage products while failing to but it lacks the capital resources to relationship with China, it will build a the past eight years when it was grow- earn the trust of Chinese consumers, diversify. It is our dependence on too develop processing capacity at home more enduring and dynamic economy. ing in excess of 10 per cent. While it may expect to enjoy at least a decade few sectors of the economy, not on or to invest in processing or distri- growth of 9.2 per cent in 2009 repre- of strong growth. The damage to New China, which needs to be addressed. bution in its export markets. G David Mahon is managing director sented an increase of RMB 2.7 trillion Zealand’s reputation from last year’s C. The developed parts of the global Government-seeded, globally Mahon China Investment Management.
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China Business Benefits in currency deal
Direct currency trading with China will help to further open that market for businesses and position this country to benefit from the potentially dramatic rise of China as a global financial centre, writes David Green
ew Zealand joined a priv- New Zealand’s largest trading partner important role in this. ileged few nations when it The ability to pay and is a key market for many of our If China continues to pursue these won an agreement with major export industries, such as dairy, reforms, ANZ forecasts that its financial China last month allowing suppliers in China forestry, meat, seafood and wool. It is system will be more than twice as big Nbanks to directly trade the two national also a major source of migrants, as the US system by 2030. By the currencies. The deal carries with it the directly in RMB has students and tourists, meaning Chinese middle of this century, China will ac- potential of greater economic, trade culture now makes up an important count for half of Asia’s financial assets. and investment benefits, building on made those part of the fabric of our community; Shanghai will grow to rival New York the success of the past five years. a further advantage supporting busi- as a global financial centre and RMB The new arrangement recognises companies easier to ness connectivity with Asia. will dominate in Asia as a regional the scale and expected growth in trade, On China’s part, opening up RMB for funding currency and as a genuine capital and immigration flows between do business with, direct trade with other currencies rival to the US dollar as a global reserve New Zealand and China and demon- reflects a desire to internationalise the currency. strates the strong relationship between and many have renminbi and speed up reform of For the wider region, including Aus- the two countries. China’s financial markets. tralia and New Zealand, this rise of New Zealand companies have been benefited from ArecentstudypublishedbyANZ China as a financial power points to a able to convert China’s currency, the places China at the heart of ongoing dramatic increase in cross-border in- renminbi (RMB), into New Zealand improved terms or economic growth underpinned by a vestment, a growing supply of both dollars (NZD) via other currencies for potential ‘‘revolution’’ in the develop- equity and debt assets and the emerg- the past two years. Aside from allowing new business. ment of Asian financial markets. ence of a new investor base. them to better manage currency The report, Caged Tiger: The Trans- This means it is more important exposures, the ability to pay suppliers new opportunities in China and deal velopment of associated hedging formation of the Asian Financial System, than ever to be closely engaged with in China directly in RMB has made with a wider range of Chinese suppliers solutions for New Zealand businesses tips Asia’s share of global economic China’s financial markets. The new those companies easier to do business and customers. dealing with China, and support a output to soar, from 17 per cent two currency trading deal, along with our with, and many have benefited from As more businesses move to cap- reduction in the associated transaction decades ago to 35 per cent by 2030 FTA and wider relationship with China, improved pricing terms or new busi- ture these advantages, direct costs. and over half by the middle of this means New Zealand and its businesses ness. convertibility will continue to play a Being one of the first nations to century. have a head start on most countries As the largest bank in New Zealand, key role in improving trade flows secure a direct currency trading deal In China’s case it notes that rapid in capturing the benefits. with the largest presence in China, ANZ between the two countries. with China says a lot about New industrialisation has until recently not But in many ways the race is only has been connecting many New Zea- The new arrangement announced Zealand’s close and growing ties with been matched by extensive develop- just beginning. land businesses with China and help- last month resulted in ANZ, as part of China. ment of its financial system. Such de- As the pace of change and China’s ing manage their RMB cashflows and a select group of banks, being granted The currency deal builds on a num- velopment is expected to support and financial development accelerates we exposures. We are already seeing di- a market maker licence for direct RMB/ ber of other significant successes. In underpin the next phase of economic will need to be adaptable and redouble rect convertibility increase the confid- NZD trading by the People’s Bank of 2008, New Zealand was the first devel- growth. our efforts to retain our early advan- ence of companies here about doing China. It will allow those banks addi- oped country to enter into a Free Trade The Chinese Government has now tage and capitalise on the growing business in China. tional flexibility in how they hedge Agreement with China, which has recognised the urgency of reform and opportunities in our region that will be The owner of one New Zealand- RMB/NZD flows in the international helped to remove barriers to trade and is fast-tracking financial liberalisation increasingly attractive to others. based engineering firm tells us this new currency markets, which will help add deliver significant gains for this and the opening up of the domestic capability has helped give him the to the growing liquidity in RMB country and its businesses. financial system to international capi- G David Green is Managing Director, impetus to grow his business, explore convertibility, aid the continuing de- China has since grown to become tal flows. RMB convertibility plays an Institutional, ANZ New Zealand
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China Business
The planned new Auckland Airport, pictured above, will feature a combined domestic and international terminal. Shared vision takes flight
families and groups self-driving Tourism industry through the South Island — that’s a very different place to where we were players are seeing with the shopping cartel with visits for 2-3 days,’’ says Luxon. Air NZ is the benefits of also marketing New Zealand as a romance destination (‘‘a really inter- joining forces for the esting marketing platform to play with’’) including through game shows. China market, writes But much more has to be done to meet the needs of the future market. The tourism industry concedes it’s Fran O’Sullivan not tailoring its products well (there still needs to be more signage in hinese ‘‘premium’’ visitors Mandarin). travelling in spanking new And more of those servicing the 787s, entering New Zealand industry should speak Chinese. through an ‘‘Aeropolis’’, stay- Luxon says it should be taught more Cing in the best 5-star hotels and in our schools. enjoying a superlative experience — Chinese premium visitors also ex- all part of the future face of NZ pect a better class of hotel than they tourism. currently get. Waterfront Auckland’s It’s also an integral part of an John Dalzell reckons the new hotel increasingly shared long-term indus- Fu Wah will build on Team NZ’s try vision that has driven new plans existing site at Auckland’s Viaduct for Auckland Airport and Air New Basin is a step in the right direction. Zealand alike. But that’s just one hotel when many Auckland Airport CEO Adrian more will be needed if the rosy Littlewood is upbeat about the future tourism number scenario bears fruit. ‘‘Aeropolis’’ which will evolve at his Visa simplification is another bug- airport (in effect an aviation city) and bear. bebothagatewaytoNZandservice Luxon wants double entry visas so growing numbers of tourists, particu- Chinese visitors can take a side trip larly from China. to somewhere like the Cook Islands. Littlewood says emerging He is also pushing for more outbound economies such as China are chang- travel to China. ‘‘I think we have had ing the dynamics of global air travel. Industry strategists such as Auck- 74,000 Kiwis go to China in the last About 80 per cent of the world’s land Airport’s Glenn Wedlock, say the year, and had 250,000 plus come middle class will soon be one flight Chinese tourists are attracted by New here. It’s a very compelling tourism away from Auckland. Zealand’s natural environment, proposition, there’s great shopping in In 2013, 229,000 travellers arrived beauty and fresh climate. These are Shanghai and great history that NZ at Auckland Airport from China — up all valuable attributes, but ones that families would enjoy.’’ 16.2 per cent from 2012. could do with some refining to ‘‘paint China Southern is understood to That’s good business for the airport Auckland the picture of an amazing, culturally- be exploring additional services. And company and the two airlines that Airport’s rich destination that will improve the China Eastern representatives spoke run direct services to China: Air New Adrian lives of Chinese visitors and their recently with the Prime Minister in Zealand with its daily flights to Shang- Littlewood families and friends’’. China about a potential link to Christ- hai and China Southern with a similar (left) and Wedlock says the industry is work- church starting with charter flights. service to Guangzhou. Air NZ’s ing on new marketing strategies, like Chinese holiday periods are great In one scenario, the number of Christopher a‘‘tasteofNewZealand’’with money spinners for the industry. Chinese travellers is projected to Luxon. campaigns (still under wraps) to edu- For instance, 34,500 Chinese pas- swell to 897,000 in 2025 — nearly cate travellers about NZ’s diverse sengers arrived in New Zealand over quadrupling the 2013 figure. Those Luxon and Littlewood are working place here in NZ, up working together food and wine experiences and beau- Chinese New Year. numbers would have been daunting ‘‘very purposefully’’ along with gov- in China doing trade calls together tiful scenery as well as cultural ‘‘With the average Chinese travel- when the industry was in a ‘‘hope- ernment agencies to drive the China which is really encouraging,’’ says offerings. ler spending $3,400 per visit, that lessly fragmented state with a lot of business. Luxon. ‘‘So the opportunity is there Air NZ is targeting Chinese means around $117 million was spent stubborn individualism’’ says Air NZ’s ‘‘I have seen players and partners and real, and hasn’t diminished over premium visitors who stay for 7-10 during Chinese New Year,’’ says Wed- chief executive, Christopher Luxon. who are competitive in the market- the last year or so.’’ days. ‘‘We are hearing of Chinese lock. F10 nzherald.co.nz The New Zealand Herald | Wednesday, April 16, 2014
China Business Bringing paua to the people
Online move into China is a success for a local seafood firm, writes Bill Bennett
tarting this month fresh, wild New Zealand paua is on the menu at Shanghai’s smartest restaurants. Chinese diners Swill be able to eat the delicacy as little as 40 hours after the fish is lifted from the waters off the Kaikoura Coast. Iain Miller, chief executive of Christchurch-based PauaCo says in the right restaurant each fish will sell for as much as $100. PauaCo is one of the first fresh seafood exporters to take advantage of a deal struck between New Zealand Trade and Enterprise (NZTE) and Alibaba, China’s largest online re- tailer. Until now, reaching China’s 500 million or so middle-income earners has proved difficult for many of New Zealand’s smaller food and beverage exporters, but the deal should change that. Earlier this month Alibaba’s Tmall business-to-consumer online market New Zealand paua from China for the products New ran a week-long campaign promoting and other seafood Zealand can supply, such as safe food New Zealand seafood. Paua featured for sale is now Unlocking the B2C and niche services’’, he says. alongside greenshell mussels and featured on the puzzle for NZ Groser also points to the recent oysters. TMall website agreement allowing direct trading of In China paua, known as abalone, (above), as is Tim the New Zealand dollar against the is considered special. It’s a must-have Groser (video inset). Chinese currency, which also cuts the dish to impress banquet guests. cost, risk and complexity of doing Until now most commercial paua business in China. fished in New Zealand waters has ‘‘The winners will be companies been canned. Miller says that has that evolve their business models traditionally been the most practical from exporters to in-market player. way of exporting the shellfish. ‘‘Businesses should take advantage However, he says by doing less to of efficiencies in freight logistics, the fish: simply catching it, chilling it labour and tax, while also optimising and flying it direct to market, there’s their business to take advantage of ahithertounrealisedopportunityto the free trade agreement.’’ add considerable value. Black aba- Trade Minister Tim Groser and Joyce says Alibaba provides the lone is rare. There are only two agoodstart,Arandsaysinthefirst purchases delivered to their work- Alibaba CEO Jonathan Lu means for smaller New Zealand fisheries in the world, in New Zealand 12 hours there were 157 purchases of place. (pictured above) ‘‘cooked up the exporters to reach a huge market: and in Australia. Quotas are tight, so pacific oysters. Chinese online retailers sold goods idea’’ of using T-Mall as a platform ‘‘Chinese distribution is complex and available quantities are limited — The world has never seen any- worth 36 billion Renminbi on Single’s for selling New Zealand food and there are many risks. Alibaba Miller says the demand has always thing quite like Alibaba. The organ- Day. Joyce says the virtual tills rang beverage in China. succeeds because it does an end run outstripped demand. isation was originally set up for busi- up the first billion around 45 minutes Groser stopped off in Shanghai around these problems. It’s not the Yet until now it hasn’t be easy nesses to sell to each other, but it has after midnight. during the Prime Minister’s recent whole answer and it may not be for turning New Zealand’s catch into a since moved way beyond its original Joyce says New Zealand is ‘‘very visit to make an ‘‘impromptu everyone, but it is an option.’’ premium product with a suitably purpose. As well as the business-to- much on the radar at Alibaba and it launch’’ of the seafood platform. Arand says reducing the com- premium price. consumer Tmall site there’s TaoBao, is certain they are clear to help us ‘‘Jonathan is a huge fan of New plexity is essential for smaller Fishermen and private investors where consumers can sell to each realise the trade potential of the op- Zealand,’’ says Groser. ‘‘My instinct exporters: ‘‘There are a lot of steps in formed PauaCo 18 months ago with other. Alibaba now handles half of portunity’’. Joyce says it helps that is this could be huge for NZ and the traditional distribution process the goal of moving paua up-market. China’s online and mobile payments. Alibaba CEO Jonathan Lu is a fre- help many of our smaller and each one introduces risk.’’ Miller says the Tmall seafood pro- Recently it has begun operating an quent visitor to New Zealand. exporters. He says Tmall is just the con- motion makes that job easier. The online bank. Relationships are central to doing Alibaba will launch on the New nection, but it gives access to nearly challenge now is to raise brand Alibaba had a humble start. It business in China. Joyce says the York and Shanghai stock 600 million consumers. Companies awareness. PauaCo is just one of a began in founder Jack Ma’s apart- relationship is good on a number of exchanges later this year in what need to develop their own shopfronts number of New Zealand seafood ment in 1999. Today it has 24,000 levels and has been for a long time: is expected to be the biggest PO on the site to do the actual selling, exporters using Tmall to reach Chin- employees and makes a profit of ‘‘We were one of the first Western in US history, smashing but he says the cost of setting up is ese consumers. around NZ$500 million on a turnover countries to recognise China and the Facebook’s debut. relatively small — there are no Mike Arand, New Zealand Trade of more than NZ$4 billion a year. first to have a free trade deal. That ongoing payments. He says for and Enterprise Commissioner in Economic development minister matters to the Chinese.’’ exporters: ‘‘it is compelling to at least Shanghai, says Alibaba dominates Steven Joyce had a first-hand taste He says the Asian opportunity is lenge is going to be in gearing up to try something with Tmall’’. internet retailing in China. If China of the company’s scale and the poten- huge. ‘‘The Chinese middle class is meet the opportunity: ‘‘It’s all so mass- Buying fresh food online is already isn’t already the world’s largest tial for online retail in China when he growing rapidly and Southeast Asia ive compared with the scale New well-established with China’s middle e-commerce market, it soon will be. visited Alibaba in November. Joyce is going through the same process. At Zealand companies are used to deal- classes. Arand says the people work- Last year the number of Chinese says he arrived at the company’s the moment there are around half a ing with.’’ ing for NZTE in Shanghai are typical online shoppers passed the 300 Hangzhou headquarters the day after billion middle-income people in Asia, That’s where government fits into of the target market; they frequently million mark. Consequently the Single’s Day — the local equivalent of that’s comparable with Europe or the picture. Joyce says there are four buy food online: ‘‘It’s much easier online companies servicing Chinese Valentine’s Day. It’s a day when North America. However, by 2030 government resources exporters can than jumping on a bike and heading consumers operate on a massive online retailers traditionally hold there will be 3.2 billion middle- use to help when doing business in to a market.’’ He says it isn’t neces- scale. The privately owned but soon sales with sizeable discounts. income people in Asia while the China. sarily cheap, but the quality of food to go public online trader is already He says on the morning he arrived numbers in Europe and North ‘‘NZTE can help make up for lack purchased that way is stunning. bigger than Amazon and eBay at Alibaba there was a huge stack of America will be the same as today.’’ of scale on the ground in overseas Though many retailers offer a 100 per combined. parcels on the ground outside the Those growing incomes mean markets. It’s below the radar, but the cent money back guarantee, the re- ‘‘NZTE is dipping a toe in the water building. At first he though that meant changes in consumer preferences NZ export credit office is important. turn rate is lower than 0.5 per cent with the seafood promotion. It puts there was an office move under way, and changes in food preferences; MFAT (Ministry of Foreign Affairs and because they are shipping on quality. us in touch with millions of consu- but he was told the parcels belonged changes that New Zealand is well Trade) has a significant role He says: ‘‘That’s something New Zea- mers and gives us a chance to learn to staff members who had their online placed to meet. Joyce says the chal- conducting the orchestra and there’s land exporters can build on’’. how to use Tmall,’’ says Arand. Callaghan Innovation to handle mat- Arand says the seafood promotion He says seafood is today’s focus: ters at home in New Zealand.’’ gives NZTE a baseline to judge the ‘‘Few people know you can get live Trade Minister Tim Groser gave his likely response to future projects. He New Zealand seafood here in China.’’ NZTE is dipping a toe in the water with the support to the Alibaba project while says there are already talks under However, he says there’s a bigger in China with the Prime Minister last way for a fruit push and his organ- picture: getting to tell New Zealand’s seafood promotion. It puts us in touch month. He says New Zealand’s free isation is discussing potential projects food and beverage story. ‘‘There is trade agreement with China has with meat producers. some knowledge of our food in China, with millions of consumers and gives us a already led to an explosive growth in And it isn’t just China, Alibaba is some already might know a little trade. ‘‘The ability of New Zealand breaking into other Asian markets. about our lamb or our wine — now chance to learn how to use Tmall. businesses to produce the type of Arand says if we can get it right, Tmall we have the opportunity to tell them Mike Arand, New Zealand Trade and Enterprise Commissioner in Shanghai high- quality goods and services the could put our food and beverage more.’’ Chinese want is key to our export exporters in touch with a billion well- The seafood promotion got off to growth, and there is growing demand heeled consumers. The New Zealand Herald | Wednesday, April 16, 2014 nzherald.co.nz F11