Consulting Services - SWIFT consultants help you reduce cost and risk of your SWIFT infrastructure Sibos 2010 Amsterdam
Speaker Date Consulting Services
• Instrumental for the 2015 strategy and execution, enabling: – Interoperability – TCO reduction
Agenda & Speakers
• Introducing Consulting Services Kurt Ryelandt, Head of Consulting Services EMEA, SWIFT
• Testimonial from Groupe BPCE Fabrice Denèle, Head of Payments Retail Banking Coordination Department
• Testimonial from J.P. Morgan Nigel Hayward, Managing Director Treasury Services Technology
Agenda & Speakers
• Introducing Consulting Services Kurt Ryelandt, Head of Consulting Services EMEA, SWIFT
• Testimonial from Groupe BPCE Fabrice Denèle, Head of Payments Retail Banking Coordination Department
• Testimonial from J.P. Morgan Nigel Hayward, Managing Director Treasury Services Technology
SWIFT Services
New Initiatives Operational Efficiency Business Opportunities STP
Reputation Operational Risks Risks
Internal Total Cost of Ownership Inefficiencies Project Lifecycle SWIFT Services can assist you at every step
Assess Analyse Design Implement Go live Maintain
Business & Technical Consulting
Project Management
Implementation
Training
Support Project Lifecycle SWIFT Services can assist you at every step
Assess Analyse Design Implement Go live Maintain
Business & Technical Consulting
Project Management
Consulting Services Implementation
Training
Support Business Consulting Improve your business processes
Best Practice PaymentsAssess Analyse SecuritiesDesign ImplementTreasury Go live Maintain& Benchmarking
Optimising your Reviewing your Reviewing your Traffic & Data Business &Consulting TechnicalFunds Consulting Distribution Payments STP Treasury Operations Benchmarking Operations
Reviewing Reviewing your Optimising Accord for Messaging Correspondent Corporate Actions Treasury Landscape Analysis Banking Operations
Assessing the impact Leveraging SWIFT E&I Value Review Accord Health Check of Target-2-Securities Governance
… … … … Technical Consulting Reduce your total cost of ownership
• Auditing your SWIFT infrastructure Assess Analyse• Prepare forDesign Alliance AccessImplement 7.0 Go live Maintain Interface & • Alliance Access Options Value Review Connectivity • Analysing your messaging/infrastructure capacity Business & Technical• Reviewing Consulting your messaging architecture • …
BCP & • Reviewing your business continuity and disaster recovery processes Security • Implementing Security Best Practices
Architecture • Analysing and benchmarking your total cost of ownership & Cost • Consolidating your SWIFT infrastructure Packaged Consulting Services “Grey-hair projects”
• Frequently performed studies – Built on internal intellectual capital – Predictable planning • For each step of a project phase • In each area of interest – Business and/or Technical – Implementation, Project Management • Proven value • Appreciated by customers • Opportunity to benchmark within each package
Flexibility of package is discussed during scoping meeting Tailor-made Consulting Services Fixed price projects or Time & Material
• Targets, plans & strategy • Topic selection Strategic • Issues & challenges • Scope definition Workshop • Opportunities / market trends • Key stakeholders • Influencing factors
• Focus / priorities • Project timing Service • Charges & resources • Project content Proposal • Planning & governance • Costs • Deliverables vs expectations
Initial scoping meeting is critical Agenda & Speakers
• Introducing Consulting Services Kurt Ryelandt, Head of Consulting Services EMEA, SWIFT
• Testimonial from Groupe BPCE Fabrice Denèle, Head of Payments Retail Banking Coordination Department
• Testimonial from J.P. Morgan Nigel Hayward, Managing Director Treasury Services Technology
Case Study – Groupe BPCE
Presentation title – dd month yyyy – Confidentiality: xxx 13 Creation of the BPCE Group in 2009 A clear case for rationalisation with 10 SWIFT infrastructures in France
SWIFT infrastructures BPCE Group
Banque Chaix Banques Banque Banque Caisses BCP Dupuy Populaires et Natixis d’Epargne
Banque de Savoie
Banque
Credit Palatine BRED Planet Link Coopératif Service Bureau SWIFT Consulting Services Reducing BPCE’s Total Cost of Ownership
• Neutral assessment of BPCE Group SWIFT infrastructures
• Recommendations for consolidation and further fine-tuning of withheld infrastructure(s)
• Benchmarking against best practices
• Migration roadmap
• Input for Business Case SWIFT Infrastructure Rationalization Results for BPCE
• Reduced total cost of SWIFT infrastructures of EUR 3.85 Mio (more than 50%)
• Tangible recommendations to further optimise the BPCE setup
• Independent and neutral analysis
• Clear migration roadmap minimising operational impact
SWIFT Consulting Team Value Added Results for BPCE
• Clear identification of BPCE Group strength
• Valued recommendations to increase the BPCE Group strength
• Consideration of tools around SWIFT infrastructure
• Efficiency and low footprint toward the bank operational teams
Agenda & Speakers
• Introducing Consulting Services Kurt Ryelandt, Head of Consulting Services EMEA, SWIFT
• Testimonial from Groupe BPCE Fabrice Denèle, Head of Payments Retail Banking Coordination Department
• Testimonial from J.P. Morgan Nigel Hayward, Managing Director Treasury Services Technology
Case Study – J.P. Morgan
Presentation title – dd month yyyy – Confidentiality: xxx 19 JPMorgan Chase & C° Lines of Business
JPMorgan Chase & Co.
J.P. Morgan Chase
Investment Treasury & Securities Asset Retail Financial Card Services Commercial Banking Bank Services Management Services
Businesses: Businesses: Businesses: Businesses: Businesses: Businesses:
• Investment banking • Worldwide • Investment • Home lending • Credit card • Middle market Securities Services management banking
– Advisory • Business banking • Merchant acquiring – Institutional – Debt & equity • Treasury Services • Mid-corporate underwriting – Retail • Auto finance banking
• Market-making and • Private banking • Education finance • Commercial real trading estate banking • Private wealth • Consumer banking – Fixed income management • Chase capital – Equities • Bear stearns • Chase equipment • Corporate lending private client leasing services • Prime brokerage • International banking
• Broker dealer • Community services development banking
Treasury Services Worldwide Securities Services
• Reporting & information • Deposit products, escrow services • Global custody • Derivative services • Transition • Depositary receipts services management • Procurement solutions • Fund services • Hedge fund • Clearance • Global payments & administration • Outsourcing collections • Trade services • Securities lending solutions • Collateral mgmt • Private equity funds • Liquidity & investments • Document management solutions • Performance administration • Commission • Futures & options measurement recapture clearance • E-commerce & outsourcing solutions J P M C S T R A T E G I C M E S S A G I N G P R O G R A M A R G O R P G N G I A S S E I M C G E T A T S R C M P J • Document management • Transfer agency solutions • Compliance reporting • Foreign exchange Our Business Overview
About Treasury & Securities Services (TSS) Treasury Services (TS) in Brief
• TSS generates more than $8 billion in revenue annually • The TS Business provides payment, collection, liquidity and is a global leader in custody, securities lending, fund management, trade finance, commercial card and accounting and administration, as well as in treasury information solutions services • Our clients span corporations, financial services institutions, • TSS supports the needs of institutional clients worldwide middle market companies, small businesses, governments and is one of the top three providers in both of its and municipalities worldwide
businesses: • TS has more than 14,300 employees, operating in over 60 – Treasury Services (TS) and; countries, servicing 100,000+ clients – Worldwide Securities Services (WSS)
Global Financial Messaging (GFM) Legacy JPMC Global SWIFT FIN Infrastructure
• Within TS, GFM was established to manage the Firm-wide SWIFT messaging service US US US LoB Apps SWIFT • Continued effort to rationalise the Firm’s messaging Messaging SWIFT CBT Gateways systems has led to the current 2 region deployment, Hub SWIFT simplifying Technology and Operational functions Asia • FIN processing peaked at 55million messages in May 2010, LoB Apps with continuing steady growth from 20million in 2005 at EMEA EMEA 15% year-on-year SWIFT Messaging SWIFT CBT Gateways EMEA Hub LoB Apps • All GFM messaging systems support over 200 delivery 4
J P M C S T R A T E G I C M E S S A G I N G P R O G R A M A R G O R P G N G I A S S E I M C G E T A T S R C M P J feeds from over 70 applications
Challenges in Financial Messaging in Today's Environment
Reduce Technology Risk Increase Business Resiliency • Ensure sufficient capacity to meet • Drive the technology platform towards planned business growth support of a continuous service model – Remove impact of unit failure through Remove “end of life” technology
• an active-active configuration components – Introduce load balancing capability • Improve service agility to respond to across the global environment client needs – Reducing maintenance windows
• Improve cross-region failover/recovery capability across messaging application stack – Better management of redundancy in globally deployed resources
Solution: Offer a truly Firm-wide shared service capability managing global
J P M C S T R A T E G I C M E S S A G I N G P R O G R A M A R G O R P G N G I A S S E I M C G E T A T S R C M P J message volumes and local market needs How has SWIFT helped us?
Product Offering • Market leading product for SWIFT integration – SAA • Feature enhancements through collaborative teaming – SAA health monitor web services. Exemplary product service with on-time delivery to project team
– SAA Standalone customisation for coupling with JPMC strategic middleware
Professional Services • Shaping end-state solution proposal & program structure • Solution architecture direction and SWIFT design ratification • Provision of IT expertise for product configuration reviews and performance tuning
Support Services • Pre-implementation health checks • Involvement in operational readiness reviews • FIN capacity planning – integral to JPMC knowledge base development
J P M C S T R A T E G I C M E S S A G I N G P R O G R A M A R G O R P G N G I A S S E I M C G E T A T S R C M P J • Seamless integration of new products into the existing service model JPMC PoV Where SWIFT Consulting really added value
Inception & Planning & Design & Testing Implementation Scoping Requirements Build
Inception & Scoping
• Significant role in leading the solution proposal • Close partnership moving into project execution - advising JPMC on delivery risks • Early Proof-of-Concept model to underwrite their solution
Planning & Requirements • Invaluable solution architecture expertise for designing a SWIFT FIN middleware solution • SWIFT product gap analysis against JPMC requirements
Design & Build • Continued participation bridging divide between technical requirements & product possibilities
• Good oversight of early performance benchmarking J P M C S T R A T E G I C M E S S A G I N G P R O G R A M A R G O R P G N G I A S S E I M C G E T A T S R C M P J So why SWIFT Consulting & Alliance Access?
Solution Integrity
• SWIFT recognise the market demand for multi-threaded processing of traffic
• SAA product roadmap aligns with JPMC interests to create a global capability of ‘always-
on’ processing centres
Trusted Sound Partnership Certainty Business & Capability in Delivery Case
SWIFT have a proven Enabler for JPMC to track record supporting meet its objectives for JPMC with the right increased resiliency people when and and capacity and where they are required internal financial working together as requirements
J P M C S T R A T E G I C M E S S A G I N G P R O G R A M A R G O R P G N G I A S S E I M C G E T A T S R C M P J a single team Conclusion Why Partnering with SWIFT Consulting - Benefits Leverage the knowledge and experience of SWIFT from those who live it on a daily basis
TAP into SWIFT’s business, technical & product expertise to execute your strategy • Hands-on knowledge of designing, implementing and running vs a theoretical approach • Increase operational efficiency and STP • Improve scalability and resilience • Cost-benefit analysis – rapid ROI • Reduce your total cost of ownership (TCO) • Alignment with best practices • Identify opportunities for growth • Improve client service • Reduce risk Questions Visit us at the SWIFT stand
Christian Sarafidis Kurt Ryelandt Global Head of Consulting Services Head of Consulting Services EMEA SWIFT Av Adèle 1 SWIFT B-1310 La Hulpe Av Adèle 1 Belgium B-1310 La Hulpe Belgium T +32 2 655 3908 T +32 2 655 3123 F +32 2 655 3752 F +32 2 655 3752 M +32 475 287 609 M +32 476 292 319 E [email protected] E [email protected] W www.swift.com W www.swift.com
Marco Attilio Yves Smeyers Lead Consultant Lead Consultant Consulting Services, EMEA Consulting Services, EMEA SWIFT SWIFT Av Adèle 1 Av Adèle 1 B-1310 La Hulpe B-1310 La Hulpe Belgium Belgium T +32 2 655 3617 T +32 2 655 4241 F +32 2 655 3752 F +32 2 655 3752 M +32 496 50 59 20 M +32 476 896 084 E [email protected] E [email protected] W www.swift.com W www.swift.com Questions Visit us at the SWIFT stand
Edward Adams Pat Antonacci Director Sales Services Senior Business Consultant Americas Consulting Services, Americas SWIFT Americas SWIFT Americas 7 Times Square, 45th floor 7 Times Square, 45th floor New York, NY 10036 New York, NY 10036 United States United States T +1-212-455-1847 T +1-212-455-1947 F +1-212-455-1817 F +1-212-455-1817 M +1-917-607-1649 M +1-347-277-4957 E [email protected] E [email protected] W www.swift.com W www.swift.com
Barry Silberstein Pierre Blum Senior Consultant Lead Consultant Consulting Services, Americas Americas SWIFT Americas SWIFT Americas 7 Times Square, 45th floor 7 Times Square, 45th floor New York, NY 10036 New York, NY 10036 United States United States T +1-212-455-1971 T +1-212-455-1972 F +1-212-455-1817 F +1-212-455-1817 M +1-646-509-0969 M +1-646-593-1269 E [email protected] E [email protected] W www.swift.com W www.swift.com Questions Visit us at the SWIFT stand
Patrick Yeh Head of Consulting and Training Asia Pacific SWIFT Hong Kong 31/F, One IFC, 1 Harbour View Street Central, Hong Kong People’s Republic of China T +852-2107-8707 F +852-2107-8733 M +852-9195-3649 E [email protected] W www.swift.com Questions & answers ? Thank you