Consulting Services - SWIFT consultants help you reduce cost and risk of your SWIFT infrastructure Sibos 2010 Amsterdam Speaker Date Consulting Services • Instrumental for the 2015 strategy and execution, enabling: – Interoperability – TCO reduction Agenda & Speakers • Introducing Consulting Services Kurt Ryelandt, Head of Consulting Services EMEA, SWIFT • Testimonial from Groupe BPCE Fabrice Denèle, Head of Payments Retail Banking Coordination Department • Testimonial from J.P. Morgan Nigel Hayward, Managing Director Treasury Services Technology Agenda & Speakers • Introducing Consulting Services Kurt Ryelandt, Head of Consulting Services EMEA, SWIFT • Testimonial from Groupe BPCE Fabrice Denèle, Head of Payments Retail Banking Coordination Department • Testimonial from J.P. Morgan Nigel Hayward, Managing Director Treasury Services Technology SWIFT Services New Initiatives Operational Efficiency Business Opportunities STP Reputation Operational Risks Risks Internal Total Cost of Ownership Inefficiencies Project Lifecycle SWIFT Services can assist you at every step Assess Analyse Design Implement Go live Maintain Business & Technical Consulting Project Management Implementation Training Support Project Lifecycle SWIFT Services can assist you at every step Assess Analyse Design Implement Go live Maintain Business & Technical Consulting Project Management Consulting Services Implementation Training Support Business Consulting Improve your business processes Best Practice PaymentsAssess Analyse SecuritiesDesign ImplementTreasury Go live Maintain& Benchmarking Optimising your Reviewing your Reviewing your Traffic & Data Business &Consulting TechnicalFunds Consulting Distribution Payments STP Treasury Operations Benchmarking Operations Reviewing Reviewing your Optimising Accord for Messaging Correspondent Corporate Actions Treasury Landscape Analysis Banking Operations Assessing the impact Leveraging SWIFT E&I Value Review Accord Health Check of Target-2-Securities Governance … … … … Technical Consulting Reduce your total cost of ownership • Auditing your SWIFT infrastructure Assess Analyse• Prepare forDesign Alliance AccessImplement 7.0 Go live Maintain Interface & • Alliance Access Options Value Review Connectivity • Analysing your messaging/infrastructure capacity Business & Technical• Reviewing Consulting your messaging architecture • … BCP & • Reviewing your business continuity and disaster recovery processes Security • Implementing Security Best Practices Architecture • Analysing and benchmarking your total cost of ownership & Cost • Consolidating your SWIFT infrastructure Packaged Consulting Services “Grey-hair projects” • Frequently performed studies – Built on internal intellectual capital – Predictable planning • For each step of a project phase • In each area of interest – Business and/or Technical – Implementation, Project Management • Proven value • Appreciated by customers • Opportunity to benchmark within each package Flexibility of package is discussed during scoping meeting Tailor-made Consulting Services Fixed price projects or Time & Material • Targets, plans & strategy • Topic selection Strategic • Issues & challenges • Scope definition Workshop • Opportunities / market trends • Key stakeholders • Influencing factors • Focus / priorities • Project timing Service • Charges & resources • Project content Proposal • Planning & governance • Costs • Deliverables vs expectations Initial scoping meeting is critical Agenda & Speakers • Introducing Consulting Services Kurt Ryelandt, Head of Consulting Services EMEA, SWIFT • Testimonial from Groupe BPCE Fabrice Denèle, Head of Payments Retail Banking Coordination Department • Testimonial from J.P. Morgan Nigel Hayward, Managing Director Treasury Services Technology Case Study – Groupe BPCE Presentation title – dd month yyyy – Confidentiality: xxx 13 Creation of the BPCE Group in 2009 A clear case for rationalisation with 10 SWIFT infrastructures in France SWIFT infrastructures BPCE Group Banque Chaix Banques Banque Banque Caisses BCP Dupuy Populaires et Natixis d’Epargne Banque de Savoie Banque Credit Palatine BRED Planet Link Coopératif Service Bureau SWIFT Consulting Services Reducing BPCE’s Total Cost of Ownership • Neutral assessment of BPCE Group SWIFT infrastructures • Recommendations for consolidation and further fine-tuning of withheld infrastructure(s) • Benchmarking against best practices • Migration roadmap • Input for Business Case SWIFT Infrastructure Rationalization Results for BPCE • Reduced total cost of SWIFT infrastructures of EUR 3.85 Mio (more than 50%) • Tangible recommendations to further optimise the BPCE setup • Independent and neutral analysis • Clear migration roadmap minimising operational impact SWIFT Consulting Team Value Added Results for BPCE • Clear identification of BPCE Group strength • Valued recommendations to increase the BPCE Group strength • Consideration of tools around SWIFT infrastructure • Efficiency and low footprint toward the bank operational teams Agenda & Speakers • Introducing Consulting Services Kurt Ryelandt, Head of Consulting Services EMEA, SWIFT • Testimonial from Groupe BPCE Fabrice Denèle, Head of Payments Retail Banking Coordination Department • Testimonial from J.P. Morgan Nigel Hayward, Managing Director Treasury Services Technology Case Study – J.P. Morgan Presentation title – dd month yyyy – Confidentiality: xxx 19 JPMorgan Chase & C° Lines of Business JPMorgan Chase & Co. J.P. Morgan Chase Investment Treasury & Securities Asset Retail Financial Card Services Commercial Banking Bank Services Management Services Businesses: Businesses: Businesses: Businesses: Businesses: Businesses: • Investment banking • Worldwide • Investment • Home lending • Credit card • Middle market Securities Services management banking – Advisory • Business banking • Merchant acquiring – Institutional – Debt & equity • Treasury Services • Mid-corporate underwriting – Retail • Auto finance banking • Market-making and • Private banking • Education finance • Commercial real trading estate banking • Private wealth • Consumer banking – Fixed income management • Chase capital – Equities • Bear stearns • Chase equipment • Corporate lending private client leasing services • Prime brokerage • International banking • Broker dealer • Community services development banking Treasury Services Worldwide Securities Services • Reporting & information • Deposit products, escrow services • Global custody • Derivative services • Transition • Depositary receipts services management • Procurement solutions • Fund services • Hedge fund • Clearance • Global payments & administration • Outsourcing collections • Trade services • Securities lending solutions • Collateral mgmt • Private equity funds • Liquidity & investments • Document management solutions • Performance administration • Commission • Futures & options measurement recapture clearance • E-commerce & outsourcing solutions J P M C S T R A T E G I C M E S S A G I N G P R O G R A M R A G O P R G N G I A E S S I C M E G A T S T C R P M J • Document management • Transfer agency solutions • Compliance reporting • Foreign exchange Our Business Overview About Treasury & Securities Services (TSS) Treasury Services (TS) in Brief • TSS generates more than $8 billion in revenue annually • The TS Business provides payment, collection, liquidity and is a global leader in custody, securities lending, fund management, trade finance, commercial card and accounting and administration, as well as in treasury information solutions services • Our clients span corporations, financial services institutions, • TSS supports the needs of institutional clients worldwide middle market companies, small businesses, governments and is one of the top three providers in both of its and municipalities worldwide businesses: • TS has more than 14,300 employees, operating in over 60 – Treasury Services (TS) and; countries, servicing 100,000+ clients – Worldwide Securities Services (WSS) Global Financial Messaging (GFM) Legacy JPMC Global SWIFT FIN Infrastructure • Within TS, GFM was established to manage the Firm-wide SWIFT messaging service US US US LoB Apps SWIFT • Continued effort to rationalise the Firm’s messaging Messaging SWIFT CBT Gateways systems has led to the current 2 region deployment, Hub SWIFT simplifying Technology and Operational functions Asia • FIN processing peaked at 55million messages in May 2010, LoB Apps with continuing steady growth from 20million in 2005 at EMEA EMEA 15% year-on-year SWIFT Messaging SWIFT CBT Gateways EMEA Hub LoB Apps • All GFM messaging systems support over 200 delivery 4 J P M C S T R A T E G I C M E S S A G I N G P R O G R A M R A G O P R G N G I A E S S I C M E G A T S T C R P M J feeds from over 70 applications Challenges in Financial Messaging in Today's Environment Reduce Technology Risk Increase Business Resiliency • Ensure sufficient capacity to meet • Drive the technology platform towards planned business growth support of a continuous service model – Remove impact of unit failure through Remove “end of life” technology • an active-active configuration components – Introduce load balancing capability • Improve service agility to respond to across the global environment client needs – Reducing maintenance windows • Improve cross-region failover/recovery capability across messaging application stack – Better management of redundancy in globally deployed resources Solution: Offer a truly Firm-wide shared service capability managing global J P M C S T R A T E G I C M E S S A G I N G