Primary Care Leadership Collaboratives Cohort 4 Programme Guide and Workbook 2019

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Primary Care Leadership Collaboratives Cohort 4 Programme Guide and Workbook 2019 Primary Care Leadership Collaboratives Cohort 4 Programme Guide and Workbook 2019 Proud to be part of Health Education England Contents Introduction Introduction x Programme Delivery Welcome to the Primary Care to improve the health and wellbeing Partner Team and Facilitators x Leadership Collaborative of their local communities, reducing Programme Aims and Objectives x Programme (PCLC). We hope health inequalities and working with Resources x this opportunity supports you all sectors across the local system. Primary Care Leadership to develop and achieve your Collaborative Structure x Doodle and Draw x objectives both as individuals This is your programme. We want Share Your Reflections x and as a team. you to have the space and time to Project Groups x Write Your Ideas x reflect, plan and act. I know that the We have developed this programme facilitators and all our contributors are Keep Your Contacts x for many reasons. Apart from a long keen to do all they can to support you; Evaluation x held belief that not enough has so make the most of this opportunity. been done to support leadership We hope you will be stimulated by Resources x development for all professions and will enjoy the programme - if not, in primary care, the service let us know, so we can change things. HLM 360 Feedback x transformation heralded by the GP Forward View requires brave choices Above all - thank you for standing Coaching x and actions. up to face current challenges, doing really important work in difficult Mentoring x Past beliefs that a changing context circumstances on a daily basis. You may require some reorganisation but embody the spirit and values of Programme Dates x largely managed through the same the NHS and will continue to be team working differently - usually deservedly admired and respected by Applications Summary harder - just will not match up to the whole country. and Data x the scale of the challenges facing general practice and primary care. We recognise that even with a significant Certificate x Dr. Vijay Nayar cash injection radical change to GP Dean at Health working practices and services must Education England. GP in Collaboratives x occur. Bedford, Visiting Professor at Cranfield University and Impact Days - Notes x Member of the faculty Strategic Transformation Partnerships (STP’s) and the developing Integrated of the Harvard Macy Care Systems (ICS) are addressing Institute for their Leading these challenges and have the Innovations in Health Care opportunity to work collaboratively and Education course. 2. Primary Care Leadership Collaboratives 3. Primary Care Leadership Collaboratives Programme Aims and Objectives Primary Care Leadership Collaborative Structure Overall aim: Our objectives are: We have received fantastic applications from most of the STP • To support, develop and improve • To support, develop and improve Impact areas. As you know one of the core leadership capacity and capability leadership capacity and capability Day 1 - elements for the programme is in primary care, ultimately in primary care, ultimately 28 February support for each trio in developing improving patient care improving patient care 2019 and delivering their initial project • To build confidence and resilience idea. This work will continue This is not intended to be the amongst the disciplines in primary throughout the six months of the definitive leadership development care HLM programme, with a celebration of all programme for primary care but a • To enhance retention and career 360 that has been achieved on the final process to encourage networking, development across the disciplines day, Wednesday 22 May 2019. project work and greater interest and • To help participants understand the Impact involvement in leadership amongst wider NHS and societal context Day 2 - a multi-professional group. It is • To enhance cooperation across 10 April expected that those who complete primary care, providing a safe 2019 this programme might then go on space to test leadership behaviours to undertake more formal leadership • To carry out all of the above by training, through the NHS Leadership focussing on process rather than Access Academy, HEI courses or other NHS outcome Mentor resources. Impact Key concepts are: self-management, Day 3 - team work, coaching, project 22 May management, organisational 2019 and change management and improvement methodologies. Access Coaching 4. Primary Care Leadership Collaboratives 5. Primary Care Leadership Collaboratives Project Groups Evaluation Resources You and your collaborative colleagues This programme is about what you Programme Guide and Workbook - Contains the information we have will join your peers within each STP and your colleagues think you need, prepared at the outset of the programme and space to record your thoughts. area with an experienced facilitator. not what the facilitators think. Although we will give you a printed copy for personal use, a version constructed The facilitator is there to guide and We want your feedback; on the as an interactive PDF is available to download from the resources section of the support the group throughout the effectiveness of the days; on the microsite. This version is for you to store on your electronic devices and to be able programme. They will be available quality of the resources; on the to record your personal thoughts, reflections and progress. between the impact days and your impact on you; of the progress you group may choose to meet physically are making in your project groups. Programme microsite https://eoeleadership.hee.nhs.uk/PCLC_2019_Coh4 or virtually outside the scheduled There are a number of ways of will contain all the resources you need for the structured sessions within the impact days. engaging with the core project group programme and more. to develop or amend the programme On each impact day there is time set design and content. Healthcare Leadership Model 360 Feedback - You will have already received aside for your group to meet with instructions on how to undertake your own HLM 360 and your access code. your facilitator. We will also ask you to complete an evaluation form at the end of each Coaching and mentoring - As programme participants and alumni you will The first two impact days will focus impact day. These forms are slightly have access to coaching and/or mentoring (more details on page 9 and 10). on: unusual in that we will ask you to complete the first section of the form Twitter feed #EoEPCLC will help you stay in touch with colleagues. • Developing your project as soon as you arrive at the impact • Building the learning community days. This section asks you to list three Masterclasses and Workshops - Further information will be available on the • Considering opportunities and aspirations you have for the day, so that programme microsite. constraints we can broadly see if we had planned • Making the case for change the course stages appropriately. • A range of inputs to deepen knowledge and practice. On the third day we consider innovation and sustainability to support your collaborative and the next steps to maintain the momentum of change. 6. Primary Care Leadership Collaboratives 7. Primary Care Leadership Collaboratives HLM 360 Feedback Coaching As part of the support to the Primary You will find the 360 tool, a You will receive a password to log Care Leadership Collaborative, we are description of the Healthcare and you can view the full profiles of able to offer, and encourage you to Leadership Model and a list of the coaches and apply for coaching undertake the Healthcare Leadership accredited feedback facilitators directly to a registered coach. Model 360 process. at the following link: http:// www.leadershipacademy.nhs.uk/ Once you have made contact with a The NHS Healthcare Leadership resources/healthcare-leadership- coach, you can then have an initial Model has been developed to create model/supporting-tools-resources/ conversation to discuss your position a new vision for leadership, one that healthcare-leadership-model-360- and reason for seeking coaching. reflects the very best in care and degree-feedback-tool/ If you then proceed to establish a compassion, alongside a focus on coaching arrangement, you agree the excellence in strategy, vision, direction time and venue for coaching sessions and engagement. and contract with your coach. The use of 360 degree feedback in A coach can offer three to four leadership development programmes Coaching can assist an individual coaching sessions, each usually lasting is now widely established and the to achieve improved performance, between one to two hours. Coaching approach well recognised and productivity and delivery of objectives, sessions should be approximately 4 to validated as a way of increasing but can also help at times of career 7 weeks apart to allow the coachee self-awareness, self-confidence and transition and change. Research has to undertake agreed actions, but this behavioural flexibility in role. The shown that coaching can be of real will be determined on an individual model is made up of nine ‘leadership benefit to individuals during their first basis. dimensions’. 100 days in a new role or undertaking a new project. At the 3rd coaching session, you can HLM 360 feedback is a powerful review progress with your coach and tool to help individuals identify The NHS coaches on the register have conclude the sessions or agree any where their leadership strengths completed an accredited coaching further sessions, as appropriate. and development needs lie. The skills training programme. They process includes receiving confidential undertake coaching as part of their To access coaching please register at: feedback from line managers, peers, role. There is a profile for each coach, https://eoeleadership.hee.nhs.uk/ others and direct reports. As a result so that you can consider who you coaching_and_mentoring an individual gains an insight into wish to contact. If you wish to apply other people’s perceptions of their for coaching, please register.
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