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Unifi Cloud Key UCK-G2 Quick Start Guide

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Unifi Cloud Key UCK-G2 Quick Start Guide Model: UCK-G2 Introduction Thank you for purchasing the Ubiquiti Networks® UniFi® Cloud Key Gen2. This Quick Start Guide is designed to guide you through installation and also includes warranty terms. Package Contents UniFi Cloud Key Gen2 System Requirements • Mobile App: Latest version of the UniFi App (available on the App Store® and Google Play™). • Web Browser: Latest Google Chrome browser (Other browsers may have limited functionality.) TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the professional installer’s responsibility to follow local country regulations, including operation within legal frequency channels, output power, indoor cabling requirements, and Dynamic Frequency Selection (DFS) requirements. Network Topology Requirement A DHCP-enabled network (for the UniFi Cloud Key to obtain an IP address) UniFi Cloud Key Gen2 (UniFi Controller) UAP-AC-HD UAP-AC-PRO UAP-AC-M-PRO US-16-150W LAN USG-PRO-4 WAN (DHCP Server) Internet Remote Access to UniFi Controller Sample Network Diagram Hardware Overview Top Panel LED LED Color State Status White Solid Device is ready to be configured Flashing Device is booting up Device is initializing/deinitializing Heartbeat Firmware update in process Blue Solid Device is configured and ready Flashing Main power has been lost and device is counting down. If power is restored within 10 seconds, the device will return to its previous state. If power is not restored within 10 seconds, the device will safely shutdown. Slow Client connected to device via Flashing Bluetooth (BLE) Off/White/ Flashing Device is in recovery mode. Blue The LED will cycle through a pattern at one-second intervals, between off, white, and blue. Front Panel Icon Description UniFi SDN Controller name Current WAN bandwidth usage Status of SDN Cloud Access Number of managed UniFi Access Points Number of client devices on the network Back Panel Reset Button microSD Slot Power Button Ethernet Port USB Type-C Power Port Reset Button The Reset Button serves two functions: • Restart Press and release the Reset button quickly. • Restore to Factory Default Settings Press and hold the Reset button for more than five seconds, until the status LED begins flashing white. Power Button Press to turn the Cloud Key Gen 2 on or off. USB Type C Power Port Used for power if PoE is not available. Quick Charge 2.0 or Quick Charge 3.0-compliant USB power adapter is required. microSD Slot Optional slot used for external backup (microSD card not included). Ethernet Port Connects to a gigabit switch port on your LAN. Power can be provided by an 802.3af PoE switch, such as the UniFi PoE Switch. Side Panel Rack-Mount Notch Rack-Mount Notch Secures the Cloud Key Gen2 into the docking bay of the optional Rackmount Accessory, model CKG2-RM (sold separately). The Rackmount Accessory allows you to install the Cloud Key Gen2 in a standard 19" rack. Bottom Panel 13-Pin Connector (Connector shown without protective film) 13-Pin Connector Connects the Cloud Key Gen2 to the optional Rackmount Accessory, model CKG2-RM (sold separately). The CKG2-RM has a docking bay for the Cloud Key Gen2 and allows you to install it in a standard 19" rack. Hardware Installation 1. Connect an Ethernet cable (not included) to the Ethernet Port. 2. Connect the other end of the Ethernet cable to a port on a network switch, such as a UniFi PoE Switch. 1 3 5 7 9 11 13 15 17 19 21 22 2 4 6 8 10 12 14 16 18 20 22 24 SFP1 SFP2 Powering the UniFi Cloud Key Use an 802.3af-compliant switch, such as a UniFi PoE Switch, or a USB power source (not included). UniFi Switch The UniFi Cloud Key can be powered by a UniFi PoE Switch or other 802.3af-compliant switch. 1 3 5 7 9 11 13 15 17 19 21 22 2 4 6 8 10 12 14 16 18 20 22 24 SFP1 SFP2 UniFi Switch Power Connection Diagram Optional Rackmount Accessory Note: If using the optional Rackmount Accessory (sold separately), remove the protective film from the Rackmount Connector before attaching to the rackmount. There is an optional UniFi Rackmount Accessory (sold separately) that can mount the Cloud Key Gen2 in a standard 19” rack. Lock Tab Docking Bay To install the Rackmount Accessory, follow these instructions: 1. Attach the Rackmount Accessory to the rack using four Mounting Screws. (If the rack has square slots, then use Cage Nuts with the Mounting Screws.) 2. Connect an Ethernet cable (not included) to the Ethernet Port on the front of the Rackmount Accessory. 3. Connect the other end of the Ethernet cable to a port on a compatible PoE switch, such as a UniFi PoE Switch. 4. Remove the pre-installed sticker from the 13-pin connector. 5. Insert the Cloud Key Gen2 into the docking bay once the following three conditions are met: a. The 13-pin connector is face up b. The LCD screen is face forward c. There is no Ethernet cable connected to the Ethernet Port on the Cloud Key Gen2 Warning: To prevent creating a loop or other unfavorable behavior on the network, only one Ethernet connection should be used. Do not use the Ethernet port on the Cloud Key Gen2 and the Rackmount Accessory simultaneously. Setting Up UniFi SDN via App Download and install the UniFi SDN app to configure the Cloud Key Gen2. Note: Ensure that Bluetooth is enabled on your mobile device. You will need to set up the Cloud Key Gen2 with your mobile device and be within 1.5 m (5’) from where it is installed. 1. Launch the app and tap the + icon to add a new controller. 2. Once detected, the app will automatically connect to the Cloud Key Gen2 and the LED will begin to flash blue. If more than one controller is detected, swipe through the app screens horizontally until you locate the correct Cloud Key Gen2. Then tap Set up this controller. 3. Once connected, the corresponding Controller Setup screen will appear. Enter a name for the UniFi SDN controller and select the appropriate Country and Time Zone information. When you are finished, tap Next. 4. When the Cloud Controller Access screen appears, select the services you wish to enable by tapping the toggle switch to on, for each of the following items: Enable Cloud Access, Allow Local Login with SSO, and Enable UniFi Protect. When you are finished, tap Next. Note: To ensure continuous accessibility to the Cloud Key Gen2 once setup is complete, turn the Cloud Access option on. Enable Cloud Access, along with Allow Local Login with SSO, will only be available if the Cloud Key Gen2 has access to the internet during setup. 5. When the Adopt Devices screen appears, tap the device (or devices) you wish to adopt. To skip the adoption process, tap Finish and proceed to step 8. 6. Once you’ve selected one or more UniFi Access Points to adopt, an additional step will be added to the setup process allowing you to create a wireless network. Tap Next to continue. 7. When the Add Wireless Network screen appears, tap the toggle switch to on and create a wireless network name and password. When you are finished, tap Finish. Note: You may also create an optional guest network by tapping the Enable Guest Access toggle switch to on and following the on- screen instructions. 8. Leave the app open until the configuration process is complete. 9. Installation is now complete. When the Setup Complete screen appears, tap Done. 10. The Cloud Key Gen2 will now appear in the list of available controllers. Chrome Instructions Use the Chrome web browser to set up your Cloud Key Gen2. 1. Ensure that your host system is on the same Layer-2 network as the Cloud Key Gen2. 2. Launch the Chrome web browser and type the IP address of your Cloud Key Gen2 into the address field. Press enter (PC) or return (Mac). https://192.168.1.8 Note: The IP address of your controller can be found on the front panel LCD of your Cloud Key Gen2. 3. When the following splash screen appears, click Launch, under UniFi SDN, to set up your UniFi SDN controller. Setting Up UniFi SDN 1. When the UniFi Setup Wizard screen appears, select your country and timezone and click Next. 2. Select each of the devices you would like to configure and click Next. 3. If configuring a UniFi access point during setup, a Configure WiFi screen will prompt you to create a wireless network name (SSID) and password. If you want to skip this step and set your access point up at a later time, click Skip. 4. On the Controller Access screen, create an admin account for the SDN controller and click Next. 5. Confirm your SDN settings and click Finish. To update any of these settings, click Back to visit a previous section and make the necessary changes. When you return to this screen, click Finish. 6. Enter the login credentials for your UBNT account and click Enable Cloud Access. If you do not have an account, click Register Now and follow the on-screen prompts to create one. Accessing UniFi SDN 1. Launch the Chrome web browser and type the IP address of your Cloud Key Gen2 into the address field. Press enter (PC) or return (Mac). https://192.168.1.8 2. When the splash screen appears, click Launch under UniFi SDN. 3. Enter the username and password credentials associated with your UBNT or cloud access account and click Sign In.
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