Annual Report 2008 Bhutan InfoComm and Media Authority Foreword Kuzuzangpola! It gives me great pleasure to introduce the first annual report for the Bhutan InfoComm and Media Authority (BICMA). The rustle of the following pages in many ways encapsulate the activities and developments in respect of matters falling within the scope of BICMA during 2008. The report has been prepared as required under section 32(1) of the Bhutan Information, Communication and Media Act 2006. From the need to frame regulatory procedures and standards and licensing terms and conditions for the emerging ICT facilities/services to spectrum management and contents and media, the role of the Authority is continually complex and evolving. And perhaps, it is this emerging and changing use of the information technology and media and the concomitant challenges raised for the regulatory agency, that sustains and compels us at the BICMA to be both resilient and provident. The year 2008 has been an eventful one at BICMA. The most noteworthy was the appointment of the Directors of the Authority under whose farsighted and dynamic leadership significant decisions have been taken and several codes and rules for the ICT and Media adopted. For me personally, the Authority Meetings proved to be both instructive and stimulating. The other significant development during 2008 was the use and vitalization of the Universal Service Fund (USF) which BICMA maintains to promote and accelerate ICT services for our rural schools and communities. The projects that we helped finance have been monitored in the pages that follow. - 1 - Royal Government of Bhutan Bhutan InfoComm and Media Authority Annual Report 2008 In conclusion, we at BICMA will continue to look forward to working with our partners and stakeholders in the exciting ICT and Media sectors, the sectors that have not only come to define the ‘Information Age’ that we live in but in many ways are also the tools for access to “knowledge”, informed decision making and empowerment. As we grow and mature, our regulatory principle and guiding motto will be “REGULATE TO PROMOTE!” Tashi Delek Kinley T Wangchuk Director Royal Government of Bhutan - 2 - - 3 - Annual Report 2008 Bhutan InfoComm and Media Authority Contents 1. BHUTAN INFOCOMM AND MEDIA AUTHORITY; THE INCEPTION ....... 1 2. ORGANIZATIONAL STRUCTURE ............................................................ 2 3. ACTIVITIES UNDERTAKEN .................................................................... 3 4. ICT SERVICES LAUNCHED .....................................................................4 5. NEW APOINTMENTS .............................................................................. 5 6. THE WAY FORWARD ............................................................................. 6 Annex A: Organizational Structure .......................................................... 2 Annex B: List of printing licensees .......................................................... 5 Annex C: List of publishing licensees ......................................................6 Annex D: List of books registered with the Authority ...............................8 Annex E: List of national accredited journalists .......................................9 Annex F: List of foreign accredited journalists .........................................4 Annex G: List of Bhutanese films .............................................................8 Annex H: Status of ICT and Media Sector ................................................. 5 - 2 - - 3 - Royal Government of Bhutan Bhutan InfoComm and Media Authority Annual Report 2008 Bhutan InfoComm and Media Authority, the Inception. With the global convergence of technology taking place, the need for an Act dealing with Information, Communications and Media was felt. After several round of consultation, the Ministry of Information and Communications (MoIC) proposed a converged Act with all stakeholders including the private sector in June 2006. The 85th Session of the National Assembly endorsed the Bhutan Information, Communications and Media Act of 2006 on 5th July 2006 corresponding to the 9th Day of the 5th Month of the Bhutanese Fire Male Dog Year. With the enactment of this Act, the erstwhile Bhutan Communications Authority (BCA) was renamed as the Bhutan InfoComm and Media Authority (BICMA). BICMA became the converged regulator responsible for regulating both ICT and the Media sector in Bhutan. As per the provisions of the Act, it was delinked from the MoIC and became autonomous on January 12, 2007 with the appointment of the Members of the Authority by the Royal Government. 1. MANDATE BICMA has the mandate to regulate and facilitate the development of Bhutanese ICT and media sectors. Its responsibilities include economic, technical and social regulations. BICMA has been established pursuant to Section 18(1) of the Act to perform inter-alias the following functions. 1. The development and efficient functioning of the ICT and media industry; and 2. with a comprehensive mandate in implementing laws, regulations and rules pertaining to ICT and media facilities, services as well as the contents of any form of information, communications and media. In particular, the regulatory functions of the Authority shall relate to: (a) ICT facilities; (b) ICT services; Royal Government of Bhutan - 4 - - 5 - Annual Report 2008 Bhutan InfoComm and Media Authority (c) Spectrum management and radio communications; and (d) Contents and media. For the purpose of securing the effective performance of the functions and duties under the Act, Section 27 (3) of the Act empowers the Authority to: 1. Establish and/or approve Universal Service Obligation (USO) plans and manage a USO fund; 2. Plan, administer, manage and assign the Numbering for ICT services; 3. Regulate pricing of ICT services; 4. Regulate interconnection or sharing of facilities between or among ICT facilities or service providers and resolve disputes concerning interconnection or sharing of facilities; 5. Establish appropriate advisory bodies to advise the Authority, when necessary; 6. Represent Bhutan in relevant international for a and organizations, where so required and at the request of the Minister or of any other relevant Ministry; 7. Direct any operator to comply with requirements laid down by relevant international organizations in respect of equipment and technical standards; 8. Ensure compliance by operators with international or other obligations entered into by the Government in relation to telecom activities; 9. Set appropriate technical standards and rules to ensure interoperability, efficient use of radio spectrum and telephone numbers; 10. Conduct administrative processes and hearings to resolve technological issues, inter- operator disputes, consumer complaints and other related matters; 11. Discourage any abuse of market power or anti-competitive behaviors within the sector; 12. Ensure proper maintenance of accounting systems by public telecom operators; and 13. Make and enforce regulations, and issue guidelines and codes of practice governing the ICT sector. - 4 - - 5 - Royal Government of Bhutan Bhutan InfoComm and Media Authority Annual Report 2008 Our mission includes contributing towards: • Fulfilling people’s expectations and improving their quality of life; • Providing a fair regulatory environment conducive to business investments; • Meeting the needs of the consumer by facilitating a wide range of services and products throughout the country; • Shaping the Bhutanese telecommunications policy and regulatory environment into a very effective, transparent and consistent system in keeping with the International standards; and • Developing and formulating strategic and innovative policies, self-regulatory frameworks and establishing a vibrant, effective and efficient management for the information, communications and media sectors. 1. OBJECTIVES The objective of BICMA is to ensure a competitive ICT and Media sector and make such services accessible to all Bhutanese at affordable rates. Besides, BICMA also aims to ensure: • conducive environment for the development of the ICT and media industry; • continuous technological advancement for the ICT and media industry; • efficient and effective universal delivery of ICT and media services at affordable prices and to increase the productivity of business and quality of life ; • secure and reliable provision of ICT services ; • dynamic and progressive regulatory environment to promote market development and manage the impact of the ICT and media industry on Bhutanese society; and • Facilitate the establishment of an integrated, efficient and high quality ICT infrastructure in the country. Royal Government of Bhutan - 6 - - 7 - Annual Report 2008 Bhutan InfoComm and Media Authority 2. ORGANIZATIONAL STRUCTURE As per Section 18 (2) of the Act, a six Member Authority was established by the Royal Government with the Director of BICMA as the Member Secretary on January 12, 2007. Dasho Sonam Tshering, the Hon’ble Secretary of Ministry of Economic Affairs was elected as the Chairperson of the Authority. The other Members of the Authority are: 1. Mr. Tenzin Choeda, Director , Department of Information Technology, Ministry of Information and Communications 2. Mr. Choiten Wangchuk, Director, Department of National Budget, Ministry of Finance 3. Mr. Bachu Phub Dorji, Commissioner, Royal Civil Service Commission 4. Ms. Kaysang W. Samdrup, Chief Information and Media Officer, Department of Revenue and Customs, Ministry of Finance