Australasia Operators Capitalise on New Non-Stop Flights to Perth
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TB 0906 2017 Cover 07/06/2017 10:48 Page 1 June 9 2017 | ISSUE NO 2,018 | travelbulletin.co.uk Australasia Operators capitalise on new non-stop flights to Perth this week usa puzzle bulletin personality holiday parks 11 bulletin 13 operators, attractions & 15 18 play Su Doku for hoteliers showcase new deals, shows your chance to win find out who’s in the their new products & attractions an Amazon Echo hot seat this week introduced at parks around the UK S01 TB 0906 2017 Start_Layout 1 07/06/2017 12:50 Page 2 S01 TB 0906 2017 Start_Layout 1 07/06/2017 12:50 Page 3 newsbulletin On top of the world… COSMOS’ LARGEST fam programme for 2017 is in full swing where a selection of agents are being taken on a range of tours around the world. So far agents have travelled to Thailand, Canada, China, New York and Philadelphia to boost their destination and product knowledge, and more trips are planned for the coming months. Pictured at the top of the Empire State Building in New York are, from the left: Darren Lenton, Thames Valley Travel; Marc Butler, Lincolnshire COOP; Dan Ferguson, Affinion; Anna Hall, Cosmos; and Frank Furneaux, Broadway Travel. ABTA & Travelife encourage industry to make sustainable holiday pledges MAKE HOLIDAYS Greener is returning for 2017, led by ABTA in rubbish as part of 125 beach cleans in 23 countries. partnership with Travelife for Hotels & Accommodations. As part of its Better Places programme, ABTA works closely This year’s campaign launched on July 1 and encourages with its members to develop sustainability approaches that are holidaymakers and the travel industry to make sustainable right for them. Additionally, the Travelife certification holiday pledges, take care of the local environment and support programme for managing sustainability in hotels and other local communities in holiday destinations. types of accommodation, works with hotels to improve how Travel businesses are being encouraged to join in with the they manage their environmental and social impacts, such as annual campaign which will run until August 31 and aims to reducing their energy or water consumption, and ensuring they raise awareness of more sustainable holidays. Businesses can support local people, businesses and culture. participate by encouraging customers to make a pledge and Nikki White, ABTA's director of destinations and also by pledging to organise a clean-up activity in resorts for sustainability, said: "We’re delighted to be leading this fantastic their staff and customers. Travel companies should contact initiative and working with the industry to support more [email protected] to sign up. sustainable holidays. We know that two-thirds (65%) of people Holidaymakers taking part will be able to choose one of 15 think travel companies should ensure that their holidays help sustainable holiday pledges which will cover all aspects of a the local people and economy and so Make Holidays Greener is holiday from eating local food to saying no to plastic. Those the perfect way for the industry to engage with customers and wishing to support Make Holidays Greener with a beach clean tell them about all the fantastic work being done in this area. will be able to make this pledge. "I would encourage travel businesses to get involved with Last year, more than 700 sustainable holiday pledges were Make Holidays Greener, whether they’re organising a beach made with recycling water bottles, reusing hotel towels and clean or encouraging their customers to make a sustainable using local transport amongst the most popular pledges. In holiday pledge.” addition, almost 2,000 people collected more than 6,000kg of The pledges are: Organise a holiday clean up; eat local produce; buy local souvenirs; talk to locals in their languages; respect local customs; reduce, re-use and recycle – leave and recycle any packaging at home before you travel; say no to plastic – avoid plastic straws and bags on holiday; offset your This week continued on next page news puzzle bulletin usa Funway Holidays - a round-up of the latest industry play Su Doku for your chance to win operators, attractions & hoteliers news & developments an Amazon Echo with Jet2Holidays showcase their new products Inset 03 11 15 notes from normanton bulletin briefing holiday parks Sandy reflects on the recent terror news & views from AITO new deals, shows & attractions Rob Bayer attacks introduced at parks around the UK - 08 12 18 Main : agent bulletin personality bulletin australasia this week’s booking incentives & we find out more about G Adventures’ operators capitalise on Perth sales 09 training events 13 brand ambassador from Peru 20 following launch of Qantas’ direct flights Cover Pictures travelbulletin.co.uk June 9 2017 3 S01 TB 0906 2017 Start_Layout 1 07/06/2017 10:08 Page 4 newsbulletin continued from previous page tell the world about positive holiday experiences and leave carbon; use local transport; switch off electrical devices in an honest travel review; look for the Travelife logo - stay at your accommodation when you’re not using them; save a hotel that cares for the environment and its staff such as water – reuse towels and take shorter showers; protect Travelife certified hotels; and free choice – the chance to children – support local community projects and refrain organise or suggest an activity specific to your holiday. from giving money to begging children or visit orphanages; For more information email [email protected] Voyages to Antiquity revamps customer loyalty programme VOYAGES TO Antiquity has re- they experience more cruises. continuous evolvement as we add new launched its loyalty programme to Repeat guests can also experience destinations and experiences to the offer additional benefits to further dedicated reunion cruises with Voyages to Antiquity offering. reward long-standing repeat guests. exclusive excursions, invitations to "From November we will offer year- With the repeat guest booking rate exclusive events in the UK and aboard, round cruising, following the sitting at 51% for this year and future cruise discounts, introduction of 12 new culture-focused rising to 72% to date for forward complimentary on board credit, on itineraries across Cuba and the bookings for winter 2017/18, the board upgrades, free luxury leather Caribbean. Whilst the Caribbean line is committed to rewarding its travel wallets and dinner with archipelago may already be a popular loyal following. the captain. cruise destination, our new winter The revamped loyalty programme – Jos Dewing, the line's managing cruises are focused on helping guests The Voyages to Antiquity Odyssey Club director, said: “Our guests are journey beyond the traditional tourist – rewards past guests while incredibly passionate about the brand spots for a more authentic encouraging new guests to repeat and continue to choose to sail with us Caribbean flavour." book and is split into three tiers, with year-on-year. The high guest repeat For more information see guests moving up through the tiers as rate is testament to our brand's voyagestoantiquity.com NEWS BITES G IN LAST month’s Manchester attack a young travel agent, Chloe Rutherford, lost her life along with her boyfriend, Liam Curry. Chloe worked for Graeme Brett and family at Westoe Travel in South Shields; she was 17 years old and just embarking on her travel career. A Just Giving page has been set up for the families at http://bit.ly/2rX6zcA G BRITISH AIRWAYS is offering flights to Italy's Florence from Birmingham Airport. The inaugural service was the first of the new routes to take off followed by flights to the Spanish sunspots of Malaga, Ibiza and Palma providing more than 17,000 seats to the sun from Birmingham this summer. Flights are operated at weekends by modern Embraer 190 jet aircraft, with fares from £29 one-way available from ba.com G SOFITEL LONDON St James has joined the Clean the World hospitality initiative to donate its soaps and discarded hygiene products to be recycled for humanitarian organisations around the world. After being collected from its 183 guest bedrooms and suites, the items will be hygienically recycled and distributed to shelters for homeless, children and women, as well as to food banks, veteran groups and people struggling due to economic misfortune or natural disaster. G JET AIRWAYS is to launch its third, non-stop, daily service between Heathrow and Mumbai. Effective from October 29, and as part of the airline’s forthcoming winter schedule, the planned departure for 9W 115 - the new daytime service from Heathrow – will be 15:30, with arrival in Mumbai at 05:55, On its return, 9W 116 will PRO AGENTS...The Melia Rio de Nacional in Brazil recently hosted a competition online with Travel Bulletin for agents to win up to £170 depart Mumbai at 09:05 to arrive in Heathrow at 13:35. worth of Love2Shop vouchers, by learning more about the property G SEA LIFTS has launched its summer season with transfers available and the travel agent portal - MeliaPRO. The winners were Larraine Atkin from The Travel Company Edinburgh; Lisa Jankus-Scott from from 18 new airports including Faro, Paris, Olbia, Porto, Bologna Carrick Travel; and Ann Barber from Travel Counsellors. Pictured is and Florence. Visit sea-lifts.com for details. Larraine Atkin who picked up £20 in vouchers. 4 June 9 2017 travelbulletin.co.uk S02 TB 0906 2017 News 1_Layout 1 06/06/2017 11:26 Page 5 newsbulletin Saga introduces two new all-inclusive holidays to Turkey DUE TO growing demand, Saga Holidays is launching two new all- inclusive holidays to Turkey. Both resorts are locally rated five-star, with all meals included as well as a free bar open up to 24- hours a day.