DOCSLIB.ORG

A Roundup of Noteworthy Canadian Foodservice Findings for the Week of July 12, 2021 Global Consumer Behaviours and Menu Trends Are Evolving

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
A Roundup of Noteworthy Canadian Foodservice Findings for the Week of July 12, 2021 Global Consumer Behaviours and Menu Trends Are Evolving Industry Insights A roundup of noteworthy Canadian foodservice findings for the week of July 12, 2021 Global consumer behaviours and menu trends are evolving. Remain on top of global opportunities and threats with Grab global Technomic’s Global Foodservice Navigator. opportunities [email protected] | technomic.com © 2021 Technomic, Inc. IGNITE COMPANY Taco Bell Set to TACO BELL CANADA YEAR-END LOCATION COUNT Expand Across 50 47 Canada 39 Canadian franchisee Redberry footprint by only 6.5% in 2020 on a Restaurants has agreed to acquire 14 year-over-year basis. existing Taco Bell locations in Canada. 31 Redberry Restaurants currently In addition to the active locations, the operates 135 Burger King and Pizza group penned a deal with Taco Bell Hut locations in four different provinces. 24 Canada to develop 50 new shops in the country over the next few years, significantly increasing Taco Bell’s footprint in Canada. Though not nearly as widespread as it is in the United States, Taco Bell Canada has seen steady location growth over the past five years though it slowed its expansion slightly in the past year. After several years of sustained double-digit unit growth, the quick 2016 2017 2018 2019 2020 service Mexican chain increased its Source: Technomic Ignite Company © 2021 Technomic, Inc. 3 IGNITE MENU Operators Embrace the American South Many Canadian operators are turning to Turning to Louisiana, Fatburger Canada the American South for inspiration when recently launched a limited-time Cajun it comes to new and limited-time menu BBQ Burger, featuring its new Cajun items. Although global influences have sauce. Ricky’s All Day Grill also took been growing in popularity for some inspiration from the area with its new time now, perhaps this is an indication Beef Po’Boy. we will start to see even more specific Arby’s Canada also got in on the trend regional influences as consumers with its recently added limited-time continually seek out unique and exciting brisket dishes, including a Brisket flavours. Bacon Flatbread Sandwich and Brisket One such example of this regional Poutine, both featuring beef brisket and influence is the rising popularity of barbecue sauce. Nashville hot chicken. Both Burger King Many of these regional cuisines are Canada and Red Lobster Canada adaptable, allowing operators to serve recently launched limited-time Nashville them up traditionally or put a unique Hot Chicken Sandwiches. Denny’s spin on them for further culinary Canada came out with its own twist on creativity. the regional sandwich with its limited- time Nashville Hot Chicken Melt. Beef brisket sandwich Source: Technomic Ignite Menu Image Source: Shutterstock © 2021 Technomic, Inc. 4 IGNITE CONSUMER % point change What changes do you expect restaurants to make so that from Q1 2021 to you feel safe and comfortable? Q2 2021 All staff wearing gloves -3.9 COVID-19 Safety Single-serve utensils and cups -3.4 Plexiglass barriers -3.2 Signals Change More hand sanitizer dispensers -3.1 Disposable/recyclable, single-use menus -2.9 With more Canadians receiving COVID- consumers looking for safety cues All staff wearing face masks -2.8 19 vaccinations, Technomic Ignite when comparing Q2 2021 to Q1 2021. Restrictions on number of diners -2.7 Consumer brand ratings data shows Expectations for personal protective that diners have increased their overall equipment such as restaurant Fewer self-serve options (e.g., salad bars, coffee stations, etc.) -2.6 restaurant usage in Q2 2021 compared employees wearing gloves, plexiglass to the prior quarter. More than half of barriers between cashiers and Fewer tables/greater distance between diners -2.6 Canadians (51%) now say that they customers, and employees wearing visit or order food from a restaurant Restrictions on usage of self-serve beverage/fountain -2.6 face masks are among some of the once a week or more frequently. most significant changes. Contactless delivery -2.4 In addition to increased weekly As public health guidelines may ease restaurant usage, changes in what for vaccinated people, restaurant Single serve condiments only -2.2 consumers say will make them feel safe operators must continue to find a and comfortable in restaurants signals balance between guests still seeking More prepackaged, grab-and-go options -2.1 Canadians are feeling more these extra precautions to feel safe and comfortable dining out again. Staff visibly cleaning high-touch areas -1.9 those who may have deprioritized these The table to the right shows visible measures. Contactless transactions -1.3 declines in the percentage of Staff to assist with kiosk or tablet ordering -1.2 Base: 5,600 consumers ages 18+ per quarter Staff to help open and close restaurant doors -1.0 Source: Technomic Ignite Consumer © 2021 Technomic, Inc. 5 GLOBAL FOODSERVICE NAVIGATOR Restaurants Aid in the Race to Vaccinate A year and a half into the pandemic and Jakarta and worked to make shots based Mister Donut donated a portion the virus is still leading countries to available to its employees there. of sales from its recent Vaccine Donut impose and extend restrictions in many range to local COVID-19-related In Russia, McDonald’s is rewarding places around the world. research. employees with one-time bonuses of While restaurants have been and between about US$40 and US$60 And in Mexico, Toks—a homegrown continue to be one of the hardest-hit (depending on region) along with four chain celebrating its 50th anniversary in sectors amid lockdowns, that is not hours of paid leave and other incentives 2021—offered free coffees to stopping operators from making efforts to get vaccinated. vaccinated guests, one of the many to promote vaccinations and help get operators to encourage vaccinations via In the Philippines, multichain operator markets reopened. free food and drinks in recent months. Max’s Group is offering vaccinated Here are a few recent examples of how guests exclusive deals such as free Keep up to date on chain developments restaurant chains are doing their part to dishes, drink upsizes and BOGOs at with Technomic’s quarterly Global battle the ongoing crisis. Max’s Restaurant, Yellow Cab Pizza Operator Briefing, the industry’s most Co., Krispy Kreme, Jamba and other comprehensive digest of global news In Indonesia, homegrown coffee giant brands. spanning corporate, expansion, tech Kopi Kenangan helped fund a new and M&A across 25 countries. Learn centralized vaccination centre in In Thailand, the local division of Japan- more. Source: Technomic Global Foodservice Navigator Program Note: Units based on data from end of 2019 Image Source: Shutterstock © 2021 Technomic, Inc. 6 WANT MORE INSIGHTS? Since 1966, we have You can get this Ignite Company Ignite Menu See where restaurant chains Pinpoint the latest menu trends produced in-depth report delivered to are, how many units they have and see what’s on the horizon. research focused on the you bi-weekly! and how well they’re doing. Explore>> Explore>> foodservice industry. Sign up here>> We provide insights into consumer, industry and menu trends in the U.S., Canada and 23 countries around the world. Our team of experts helps leaders Ignite Consumer Global Foodservice in the industry make complex Get to know your customers’ Navigator business decisions, set strategy customers through 60+ attributes Understand the global industry, and stay ahead of the curve. and visit occasion metrics. from menu trends to consumers, Explore>> in 25 countries. Explore>> Have questions about this report? Reach out to us today. 312-876-0004 [email protected] technomic.com © 2021 Technomic, Inc. .
Load more

Recommended publications
  • Hotel Restaurant Institutional Philippines
    THIS REPORT CONTAINS ASSESSMENTS OF COMMODITY AND TRADE ISSUES MADE BY USDA STAFF AND NOT NECESSARILY STATEMENTS OF OFFICIAL U.S. GOVERNMENT POLICY Required Report - public distribution Date: GAIN Report Number: 1725 Philippines Food Service - Hotel Restaurant Institutional 2017 HRI Food Service Approved By: Ralph Bean Prepared By: Joycelyn Claridades-Rubio Report Highlights: Increased spending and growing dining habits of the emerging middle class in the Philippines has contributed to the growth of the HRI sector by 6.7% from 2015 with sales of US$12 billion. This growth in the foodservice industry provides greater opportunities for exports of U.S. food and beverage products to the Philippines. Post: Manila General Information: Table 1 – Philippine Market Profile I. Overview of the Philippine Market Population: The Philippines is the largest market in Southeast Asia for U.S. consumer-oriented food and beverage 104.2 Million (July 2017 est.), (f&b) products and one of the fastest growing annual growth rate of 1.6% markets in the world, importing $923.4 billion in 19.17% below 24 years old U.S. f&b products in 2016. 52% living in urban areas A mature market with growing demand for Land Area: 298,170 sq.km. consumer-oriented products, the United States remains the Philippines’ largest supplier for food, beverage and ingredient products. 2016 GDP Growth: 6.8% Ranked as the 11th largest export market for U.S. GDP Per Capita: $7,700 (2016 est.) high-value, consumer-oriented products, the Philippines imported $716.1 million from January Source: CIA World Fact Book through September 2017.
    [Show full text]
  • 'R's to Good Eating – Restaurants, Reviews & Recipes 12-Page Pullout
    A Taste of Japan The 3 ‘R’s to good eating – Restaurants, Reviews & Recipes 12-page pullout STRIPES JAPAN ASTE OF JAPA MARCH 22 − MARCH 28, 2019 A T 2 N A taste of Yokosuka you’ll never forget We ensure that in every dish we prepare, we add the best herbs and spices specially handpicked from Nepal and India. With our belief deeply rooted in the Eastern philosophy, we regard every customer as a god, and make sure in every way that we treat them as one. Our 5-star experienced cooks and chefs ensure the food looks as good as it is healthy. Once you come and visit us, we are confident that you will make plans to come again. We eagerly await the opportunity to serve you our delicacies!! American craft beer is our specialty! Antenna America is just what you need to quench your thirst! Our Kannai, Yokohama and Shinagawa branches serve up American craft beer from top U.S. craft brewer- ies. Please go to : http://www.naganotrading.com/ for more details. Our tasting rooms have rotating taps and a huge selection of bottles, all fresh from breweries thanks to our cold-chain delivery system. Chicken wings, burg- ers and other American food items all made to order at our Kannai and Yokohama branches. We have private space available upon request at our Kannai branch. An- tenna America is family friendly, so come check us out! MARCH 22 − MARCH 28, 2019 E OF STRIPES JAPAN TAST JAPA A 3 N It tastes as good as it sounds Beginning with an Eric Clapton guitar, Hard Rock Cafe owns the world’s greatest collection of music memora- bilia, which is displayed at its locations around the globe.
    [Show full text]
  • CHAPTER I INTRODUCTION 1.1 Background Dunkin' Donuts Started
    CHAPTER I INTRODUCTION 1.1 Background Dunkin' Donuts started its business in Indonesia with its first store built in 1985 at Jalan Hayam Wuruk, Jakarta. Followed by the arrival of new competitors of other national and multinational donut companies that enter Indonesian market, there are Country Style Donuts from Canada, Donuts Xpress from Australia, Krispy Kreme from United States, Mister Donut from Japan, J.Co Donuts and many more. Dunkin' Donuts successfully expand its market network in Indonesia and open more than 200 stores which spread in various major cities of Indonesia, such as Jakarta, Tangerang, Bogor, Bekasi, Depok, Surabaya, Bandung, Bali, Medan, Yogyakarta, Makassar, etc (Dunkin’ Donuts Indonesia, 2014). Meeting the challenges from multinational and local competitor who dominate donut market in Indonesia such as J.Co Donuts and evolving coffee shop business sector is not easy. According to coffee consultant, Adi Taroepratjeka, the increasing standard of coffee drinking in the community is one of the causes of the increasing number of coffee shops in Indonesia. Starting from just hanging out and looking for a free internet network in the coffee shop, but now the coffee itself is also favored by teenagers to adulthood (Kharina Trianand, 2014). Data from the International Coffee Organization (ICO) two years ago noted that the average growth of coffee consumption in Indonesia was two percent 1 higher than the growth in the world. If the world grows four percent in 2012, it turns out that growth in Indonesia reaches six percent (Kharina Trianand, 2014). Table 1.1 Table of Growth of Coffee Consumption in Indonesia and All Exporting Countries Survey of Growth in Growth in Growth in 2012 2013 2014-2018 Domestic consumption by 6.35 % 6.84 % 8.47 % Indonesia Domestic consumption by all 3.11 % 1.47 % 6.85 % exporting countries Source: International Coffee Organization, 2011.
    [Show full text]
  • Philippines: Food Service
    THIS REPORT CONTAINS ASSESSMENTS OF COMMODITY AND TRADE ISSUES MADE BY USDA STAFF AND NOT NECESSARILY STATEMENTS OF OFFICIAL U.S. GOVERNMENT POLICY Required Report - public distribution Date: 12-13-2016 GAIN Report Number: 1625 Philippines Food Service - Hotel Restaurant Institutional HRI Sectoral Report Approved By: Ralph Bean Prepared By: Joycelyn Claridades Report Highlights: The food service industry in the Philippines continuous to expand as more and more shopping malls and new hotels are being opened throughout the country. The influx of foreign-branded restaurants coupled with the growing affluence of Filipino consumers has also contributed to the growth of the HRI sector. This growth in the foodservice industry provides greater opportunities for exports of U.S. food and beverage products to the Philippines. Post: Manila I. Overview of the Philippine Market The Philippines is still the largest market in Southeast Asia for U.S. consumer-oriented food and beverage (F&B) products and one of the fastest growing markets in the world, importing $898.4 million in U.S. F&B products in 2015. A mature market with growing demand for U.S. consumer-oriented products, the United States remains the Philippines’ largest supplier for food, beverage and ingredient products. Ranked as the 13th largest export market for U.S. high-value, consumer-oriented products, the Philippines imported $569.8 million from January through August 2016. Based on the chart below, the United States remains the largest supplier with seventeen percent (16%) market share, followed by China (10%), and Indonesia, Singapore, and New Zealand (9%). Total imports of consumer-oriented food grew annually by an average of 15%.
    [Show full text]
  • PE & QSR: Ambition on a Bun Asian Venture Capital Journal | 06
    PE & QSR: Ambition on a bun Asian Venture Capital Journal | 06 November 2019 Many private equity investors think they can make a fast buck from fast dining, but rolling out a Western-style brand in Asia requires discipline on valuation and competence in execution Gondola Group was among the last remaining assets in Cinven’s fourth fund, and as one LP tells it, exit prospects were uncertain. The portfolio company’s primary business was PizzaExpress, which had 437 outlets in the UK and a further 68 internationally as of June 2014. Expansion in China by the brand’s Hong Kong-based franchise partner had been measured, with about a dozen restaurants apiece in Hong Kong and the mainland. Cinven wasn’t willing to be so patient. In May 2014, Gondola opened a directly owned outlet in Beijing – as a showcase of what the brand might achieve in China when backed by enough capital and ambition. Two months after that, PizzaExpress was sold to China’s Hony Capital for around $1.5 billion. By the start of the following year, Cinven had offloaded the remaining Gondola assets and generated a 2.4x return for its investors. The LP was “pleasantly surprised” by the outcome. Hony’s experience with the restaurant chain hasn’t be as fulfilling. Adverse commercial conditions in the UK – still home to 480 of its approximately 620 outlets – has eaten into margins and left PizzaExpress potentially unable to sustain an already highly leveraged capital structure. Hony is considering restructuring options for a GBP1.1 billion ($1.4 billion) debt pile.
    [Show full text]
  • Mcdonald's and the Rise of a Children's Consumer Culture, 1955-1985
    Loyola University Chicago Loyola eCommons Dissertations Theses and Dissertations 1994 Small Fry, Big Spender: McDonald's and the Rise of a Children's Consumer Culture, 1955-1985 Kathleen D. Toerpe Loyola University Chicago Follow this and additional works at: https://ecommons.luc.edu/luc_diss Part of the History Commons Recommended Citation Toerpe, Kathleen D., "Small Fry, Big Spender: McDonald's and the Rise of a Children's Consumer Culture, 1955-1985" (1994). Dissertations. 3457. https://ecommons.luc.edu/luc_diss/3457 This Dissertation is brought to you for free and open access by the Theses and Dissertations at Loyola eCommons. It has been accepted for inclusion in Dissertations by an authorized administrator of Loyola eCommons. For more information, please contact [email protected]. This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License. Copyright © 1994 Kathleen D. Toerpe LOYOLA UNIVERSITY OF CHICAGO SMALL FRY, BIG SPENDER: MCDONALD'S AND THE RISE OF A CHILDREN'S CONSUMER CULTURE, 1955-1985 A DISSERTATION SUBMITTED IN CANDIDACY FOR THE DEGREE OF DOCTOR OF PHILOSOPHY DEPARTMENT OF HISTORY BY KATHLEEN D. TOERPE CHICAGO, ILLINOIS MAY, 1994 Copyright by Kathleen D. Toerpe, 1994 All rights reserved ) ACKNOWLEDGEMENTS I would like to thank McDonald's Corporation for permitting me research access to their archives, to an extent wider than originally anticipated. Particularly, I thank McDonald's Archivist, Helen Farrell, not only for sorting through the material with me, but also for her candid insight in discussing McDonald's past. My Director, Lew Erenberg, and my Committee members, Susan Hirsch and Pat Mooney-Melvin, have helped to shape the project from its inception and, throughout, have challenged me to hone my interpretation of McDonald's role in American culture.
    [Show full text]
  • Downloadable Menu Updated As of May 30 Table of Contents
    DOWNLOADABLE MENU UPDATED AS OF MAY 30 TABLE OF CONTENTS RESTAURANT MENU Max’s 3-5 Greenwich 6-8 King Bee 9-10 KFC 11 Razon’s 12 Macao Imperial Tea 13-15 Marison’s 16 Dairy Queen 17-18 Dunkin Donuts 19 Krispy Kreme 20 Goldilocks 21-22 Jollibee 23-25 Classic Savory 26-30 Mang Inasal 31-35 Bon Chon 36-37 Mister Donut 38 Chatime 39 Infinitea 40 Sankyodai 41-42 Santino’s Pizza 43 Mr. Binatog 44 TABLE OF CONTENTS RESTAURANT MENU McDonalds 45-46 Pizza Hut 47-50 Ramen Dojo 51-54 Mister Donut 55 TAKE-OUT AND DELIVERY GUIDE 56-57 MAX’S Available for take-out or order via for delivery PAGE 3 MAX’S Available for take-out or order via for delivery PAGE 4 MAX’S Available for take-out or order via for delivery PAGE 5 GREENWICH Available for take-out or order via for delivery PAGE 6 GREENWICH Available for take-out or order via for delivery PAGE 7 GREENWICH Available for take-out or order via for delivery PAGE 8 KING BEE Available for take-out or order via for delivery PAGE 9 KING BEE Available for take-out or order via for delivery PAGE 10 KFC Available for take-out or order via for delivery PAGE 11 RAZON’S Available for take-out or order via for delivery PAGE 12 MACAO IMPERIAL TEA Available for take-out or order via for delivery PAGE 13 MACAO IMPERIAL TEA Available for take-out or order via for delivery PAGE 14 MACAO IMPERIAL TEA Available for take-out or order via for delivery PAGE 15 MARISON’S Available for take-out or order via for delivery PAGE 16 DAIRY QUEEN Available for take-out or order via for delivery PAGE 17 DAIRY QUEEN Available for take-out
    [Show full text]
  • This WEEK Newark Cops
    Canal team in Softball •:• Greater Newark's Hometown Newspaper Since 191 0 •:• 83rd Year, Issue 30 For the week beginning Aug. 20, 1993 Newark, Del. • 35e THis WEEK Newark cops In Lifestyle in hot pursuit: Moving vans are making tracks to new station By TONJA CASTANEDA ....................................... ,........................ ............ NEWARK POST STAFF WRITER The Newark Police are moving into their new build­ ing at 220 Elkton Road this weekend. Police Chief William Hogan said moving vans will start being loaded by a moving company after 5 p.m. on Friday and continue through the night. He said mostly being moved are boxes packed with things such as old records, office supplies, books, train­ ing materials and police supplies which include extra handcuffs and finger print powder. Also being moved is the department's exercise equipment. Kelsey McDowell Is tuned ln. "We're not moving most of the old furnishings," said Hogan. He said police officers will be moving their personal objects. Hogan said Sunday night after 11 p.m. Newark KIDs LFARN TO MAKE Police will be shutting down communication and mov­ ing the radio equipment, computers and phones. "We won't be out of communication totally," he MUSICATA said. "911 calls will go to the Regional Communication 8A Center at New Castle County Police headquarters." He said that is where 911 calls go for county and YOUNG AGE. state police and it used to take Newark's calls. According to Hogan, Newark Police have been receiv­ ing their own emergency calls for almost two years. In the news · Hogan said the idea is that everything will be ready and set up by 7 a.m.
    [Show full text]
  • President Chain Store Corp. March, 2010
    President Chain Store Corp. March, 2010 pcsc 1 Business Scope CVS Restaurant-Food & Beverage 1. 7-Eleven Taiwan (100%) 1. Starbucks Taiwan (30%) 2. 7-Eleven Shanghai (100%) 2. Starbucks Shanghai (30%) 3. 7-Eleven Philippine (56.59%) 3. Mr. Donut Taiwan（50%) 4. Mr. Donut China (50%) Drug Store 5. Cold Stone Creamery Taiwan (100%) 1. Cosmed Taiwan (100%) 6. Cold Stone Creamery China (100%) 2. Cosmed China (65%) 7. Afternoon Tea Taiwan (51%) 8. Afternoon Tea China (51%) Life Style Business E-Commerce 1.Muji(41%) 1. Books.Com (50.03%) 2.Hankyu Department Store (70%) 2. Taiwan Rakuten (49%) Logistics Supermarket / Hypermarket 1. Retail Support International (25%) 1. Shandong Uni-Mart Supermarket (55%) 2. Uni-President Cold-Chain (60%) 2. Sichuan Uni-Mart Hypermarket (100%) 3. Vietnam Uni-Mart Supermarket (51%) 3. Wisdom Distribution (100%) 4. TAKKYUBIN(70%) pcsc 2 Sales & Store Number of PCSC Group Store Number Sales NT$billion 10000 160 142 146 133 140 8000 120 6,353 120 95 5,982 6,309 90 5,466 5,754 100 6000 110.8 4,458 4,966 80 4000 60 40 2000 20 0 0 2003 2004 2005 2006 2007 2008 2009Q3 pcsc 3 Store Number & Market Share For 7-Eleven Taiwan 6,000 85% Store No. Market Share 5,000 4,705 4,800 4,750 75% 4,385 4,037 65% 4,000 3,680 3,470 55% 3,187 2,908 3,000 2,638 2,248 52% 52% 52% 45% 1,896 48% 1,588 47% 46% 46% 46% 43% 44% 2,000 41% 35% 36% 39% 25% 1,000 15% 0 5% 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Franchise store: 89.47% pcsc 4 Taiwan Main Subsidiaries Restaurant Life Style Drug Store Starbucks MUJI Cosmed Taiwan Taiwan Shareholding of PCSC: 30% Shareholding of PCSC: 41% Shareholding of PCSC: 100% Store No.
    [Show full text]
  • Modifying the Mature Franchisor's Concept And
    IMPLEMENTING SYSTEM UPGRADES AND ENHANCEMENTS: BUSINESS AND LEGAL CONSIDERATIONS David J. Kaufmann Kaufmann Gildin Robbins & Oppenheim LLP New York, New York Robert Zarco Zarco, Einhorn, Salkowski & Brito, P.A. Miami, Florida By: Kenneth A. Cutshaw* Chief Legal Officer Cajun Global LLC (Franchisor of Church’s Chicken) Atlanta, Georgia International Franchise Association 44th Annual Legal Symposium May 15-17, 2011 *Mr. Cutshaw is a contributing author of certain segments of this paper. TABLE OF CONTENTS I. INTRODUCTION ......................................................................................................................1 II. CASE LAW ADDRESSING MATURE FRANCHISOR SYSTEM/CONCEPT MODIFICATION .......................................................................................................................2 A. Systemic Changes .............................................................................................................2 B. Price Point Advertising/Resale Price Maintenance ........................................................8 C. System Modification Attendant to Franchisor Acquisition...........................................12 1. Analyzing the Motives Underlying Proposed Acquisition Activity..........................13 2. The Third Player at the Table ......................................................................................15 3. The Franchise Agreements at Issue...........................................................................16 4. Judicial Decisions Addressing Franchise Network
    [Show full text]
  • Factors Influencing Customer Doughnut Brand Choice
    FACTORS INFLUENCING CUSTOMER DOUGHNUT BRAND CHOICE DECISION IN THAILAND, FOCUSING ON MISTER DONUT, DUNKIN’ DONUTS AND KRISPY KREME DOUGHNUTS FACTORS INFLUENCING CUSTOMER DOUGHNUT BRAND CHOICE DECISION IN THAILAND, FOCUSING ON MISTER DONUT, DUNKIN’ DONUTS AND KRISPY KREME DOUGHNUTS Haoqiang Zhu This Independent Study Manuscript Presented to The Graduate School of Bangkok University in Partial Fulfillment of the Requirements for the Degree Master of Business Administration 2016 ©2016 Haoqiang Zhu All Rights Reserved Zhu, H.Q. M. B. A., May 2016. Graduate School, Bangkok University Factors Influencing Customer Doughnut Brand Choice Decision in Thailand, Focusing on Mister Donut, Dunkin’ Donuts and Krispy Kreme Doughnuts ( 169 pp.) Advisor: Sumas Wongsunopparat, Ph.D. ABSTRACT This research is to investigate whether and how “7Ps marketing mix” elements, “brand equity” elements and “customer purchase behavior determinant” elements influence customer doughnut brand choice decision in Thailand, focusing on Mister Donut, Dunkin’ Donuts and Krispy Kreme Doughnut, meanwhile, the differences among these three brands and the key success factor of Krispy Kreme Doughnuts were studied by the author. This study is a quantitative research and survey strategy was selected by the author. Data was collected randomly online through 406 valid questionnaires and cross tabulation and multinomial logistic regression were used for data analysis. The result of the study is all of the investigating factors, product, price, place, promotion, people/personnel, process, physical environment, brand equity and customer purchase behavior determinants has positively influence on customer doughnut brand choice decision in Thailand, and some specifications of each factors are found significant. Finally, some results are significant while comparing among these three brands.
    [Show full text]
  • Financial Results (Consolidated) for Fiscal Year Ended March 2012 May 9, 2012 (Japanese Accounting Standards) Name of Listed Firm: Zensho Holdings Co., Ltd
    Financial Results (Consolidated) for Fiscal Year Ended March 2012 May 9, 2012 (Japanese accounting standards) Name of listed firm: Zensho Holdings Co., Ltd. Exchange: TSE Code no.: 7550 URL http://www.zensho.co.jp/ Representative: (title) Chairman of the Board and CEO (name) Kentaro Ogawa (title) Managing Executive Director and Address any inquiries to: (name) Takao Yuhara (tel.) 03（6833）1600 CFO Date of annual general meeting of shareholders (planned): June 20, 2012 Starting date of dividend payment (planned): June 21, 2012 Date of submittal of securities report (planned): June 20, 2012 Supplemental explanatory materials on consolidated financial results prepared? Y / N Investors meeting held on settlement of accounts? Y / N (for institutional investors) (Figures rounded down to the nearest million yen) 1. Consolidated financial performance in the fiscal year ended March 2012 (April 1, 2011 – March 31, 2012) (1) Consolidated business performance (Percentages [%] indicate changes from the previous year) Sales Operating profit Ordinary profit Net profit Millions of yen % Millions of yen % Millions of yen % Millions of yen % FY 2012 402,962 8.7 21,005 18.9 19,300 22.2 3,068 (35.2) FY 2011 370,769 11.0 17,660 40.8 15,791 42.1 4,735 35.0 (Reference) Comprehensive income FY 2012: 5,195 million yen (up 88.3%) FY 2011: 2,759 million yen (down 39.1%) Net profit per share– Return on Return on Operating profit Net profit per share assuming dilution equity (ROE) assets (ROA) ratio yen yen % % % FY 2012 25.34 － 8.3 8.3 5.2 FY 2011 39.11 － 13.5 6.8
    [Show full text]