Imail V12 Web Client Help
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Ipswitch, Inc. Web: www.imailserver.com 753 Broad Street Phone: 706-312-3535 Suite 200 Fax: 706-868-8655 Augusta, GA 30901-5518 Copyrights ©2011 Ipswitch, Inc. All rights reserved. IMail Server – Web Client Help This manual, as well as the software described in it, is furnished under license and may be used or copied only in accordance with the terms of such license. Except as permitted by such license, no part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the expressed prior written consent of Ipswitch, Inc. The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Ipswitch, Inc. While every effort has been made to assure the accuracy of the information contained herein, Ipswitch, Inc. assumes no responsibility for errors or omissions. Ipswitch, Inc. also assumes no liability for damages resulting from the use of the information contained in this document. Ipswitch Collaboration Suite (ICS), the Ipswitch Collaboration Suite (ICS) logo, IMail, the IMail logo, WhatsUp, the WhatsUp logo, WS_FTP, the WS_FTP logos, Ipswitch Instant Messaging (IM), the Ipswitch Instant Messaging (IM) logo, Ipswitch, and the Ipswitch logo are trademarks of Ipswitch, Inc. Other products and their brands or company names are or may be trademarks or registered trademarks, and are the property of their respective companies. Update History December 2011 v12 April 2011 v11.5 October 2010 v11.03 May 2010 v11.02 Contents CHAPTER 1 Introduction to IMail Web Client About Ipswitch Web Messaging Help ................................................................................................................... 1 Welcome to the New IMail Web Client ................................................................................................................. 3 Browser Help .................................................................................................................................................................. 4 Enable JavaScript .......................................................................................................................................................... 4 Enable cookies ............................................................................................................................................................... 5 Accessing the IMail Web Client ................................................................................................................................ 5 Using the IMail Client Main Page ............................................................................................................................ 6 Logging into IMail Web Client ................................................................................................................................. 9 Setting Up SSL for IMail Web Client ..................................................................................................................... 10 Synchronizing Outlook using IMail Collaboration .......................................................................................... 10 Mobile Synchronization Client Setup .................................................................................................................. 11 About Mobile Device Synchronization ............................................................................................................... 11 Mobile Client Requirements ................................................................................................................................... 11 Synchronizing with Microsoft Exchange ActiveSync® ................................................................................... 12 Outlook Synchronization ......................................................................................................................................... 12 Web Client Synchronization ................................................................................................................................... 12 Public Folders and Shared User Folders ............................................................................................................. 13 Permissions for Shared Folders ................................................................................................................. 14 Action Menu Create New .................................................................................................................................................................... 15 Manage Selected Folder ........................................................................................................................................... 15 Add New Subfolder ....................................................................................................................................... 16 Deleting Folder ............................................................................................................................................... 16 Renaming Folder ............................................................................................................................................ 17 Emptying Folders ........................................................................................................................................... 17 CHAPTER 2 Manage Mail Rules .......................................................................................................................... 18 About Rules ...................................................................................................................................................... 18 Creating Rules .................................................................................................................................................. 19 Editing Rules .................................................................................................................................................... 20 Creating Rules Using Regular Expressions ............................................................................................ 21 Manage Away Message ............................................................................................................................................ 23 Manage Auto Responders ....................................................................................................................................... 24 CHAPTER 3 Manage User Options ..................................................................................................................... 26 General Options .............................................................................................................................................. 26 Receiving Messages....................................................................................................................................... 27 Viewing Messages .......................................................................................................................................... 28 i Composing Messages ................................................................................................................................... 30 Forwarding Messages ................................................................................................................................... 31 Replying To Messages .................................................................................................................................. 31 Deleting Messages ......................................................................................................................................... 32 Reporting Messages ...................................................................................................................................... 32 Contacts ............................................................................................................................................................. 33 Calendaring ...................................................................................................................................................... 33 Change Password ....................................................................................................................................................... 34 Change Theme ............................................................................................................................................................ 34 Compose New Message Using Spell Check ....................................................................................................................................................... 37 CHAPTER 4 Managing Mail Deleting Email .............................................................................................................................................................. 38 Replying to and Forwarding Email ....................................................................................................................... 39 Checking Email ............................................................................................................................................................ 39 Mail Actions .................................................................................................................................................................