Hayes & Associates ~ Legal Nurse Consulting~ Providing Attorneys a Critical Advantage

Curriculum Vitae Karen Hayes RN, CCRN, CLNC

2011 Karen D. Hayes, RN, CCRN, CLNC

1747 Heathrow Drive Cookeville, TN 38506 Business: (931) 979-5747 Fax: (931) 520-0153 Website: www.LegalNurseHayes.com E-Mail: [email protected]

Curriculum Vitae Overview: Experienced practicing in the state of Tennessee since 1994. My background, training and experience have provided me with an extensive working knowledge. I have worked in a critical care setting since 1992 and have a strong dedication to the healthcare industry and quality patient care. As a certified legal nurse consultant I have provided both behind-the-scenes and expert services for hospitals and attorneys in numerous states. I have trained a team of nurses to assist me in timely meeting the needs of my clients when case volume and loads are high. Typically, my case work up as a consulting expert consists of the organization of medical records, review and summary of medical records, creating timelines, research reports, summarizing case facts, providing medical/legal analysis, creating demonstrative evidence and locating experts. Other services are available, and I do customize my services to fit each particular case/budget.

Education: Committed to being a lifelong student to maintain a strong, updated knowledge base pertinent to my career.

2008 NACLNC Conference Las Vegas, NV

2006 Tennessee Law Nashville, TN

2004 Vickie Milazzo Institute CLNC Graduate/Certified Houston, TX

2004 Tennessee Nursing Law Nashville, TN

1995 University of Tennessee Nashville, TN Critical Care Program: Graduate Center for Government Training Graduate/certificate

1994 Roane State Community College Harriman, TN Associate of Applied Science; Nursing Degree G.P.A. 3.3

Credentials: To maintain a higher level of professionalism in my career

Registered Nurse; TN/Multistate License (#100952) 1994 Certified Legal Nurse Consultant (CLNC) 2004 Adult Critical Care Certification (CCRN) (#0130489) 1996 Certified Continuous Quality Improvement Instructor/Trainer (CQI) Certified Preceptor to Senior Nursing Students/New Employees Certified Basic Life Support (BLS) Provider/Instructor Certified Advanced Cardiac Life Support (ACLS) Provider/Instructor Skills Lab Instructor Licensed Cosmetologist

Experience: In health related fields

2002-Present Hayes & Associates ~ Legal Nurse Consulting Team Cookeville, TN Founder/Certified Consultant/Critical Care Expert

2002-2004 White County Community Hospital Sparta, TN Staff Nurse/PRN/Critical Care

1992-2009 Cookeville Regional Medical Center Cookeville, TN Staff Nurse/Charge nurse/Instructor/Committee Member/Preceptor CVICU, CCU, MSICU

1988-1994 M.L. Reeves Cookeville, TN Private Care Giver/Terminal Patient

Founder Mission Statement: Hayes & Associates ~ Legal Nurse Consulting ~ I will provide quality, professional, and cost effective, legal nurse consulting services to my clients by implementing my extensive experience as a nurse and consultant. I will utilize my ability to perform a critical evaluation and analysis to render an informed opinion regarding the delivery of healthcare or treatment and the resulting outcomes. I will collate, paginate, and summarize the to identify missing records, fraud, mistakes or negligent care, and other information pertinent to the case. I will educate the attorney, jury, judge, plaintiff, defendant, and/or the consumers by utilizing various methods of education to include demonstrative graphs and “Standards of Care”. I will utilize my team of nurses as needed to meet my clients’ needs and case volumes.

Qualifications: Critical thinking and reading skills: analyze information and systematically assess patients and medical records; to assimilate information, draw inferences, and arrive at an informed opinion based on the facts by utilizing the steps of assessment, diagnosis, planning, implementation and evaluation Strong people skills, client service oriented Well organized and detailed oriented Strong analytical, research and writing skills

Volunteer Positions/Supporting Member of:

American Association of Legal Nurse Consultants Ronald McDonald House American Heart Association Ethics Committee at Cookeville Regional Medical Center Bible School Teacher Volunteer Elementary School Teaching Assistant

Society Memberships:

National Alliance of Certified Legal Nurse Consultants (NACLNC) American Association of Legal Nurse Consultants (AALNC)  2008 President Elect – Nashville, Tennessee Chapter  2009 President-Nashville, Tennessee Chapter  2010 Past President-Nashville, Tennessee Chapter  2010 Education Committee Chairperson-Nashville, Tennessee Chapter American Association of Critical Care Nurses (AACN)

Awards and Honors:

2007 Cookeville Regional Medical Center Team Player Award

2006 Cookeville Regional Medical Center Team Player Award

2003 Cookeville Regional Medical Center Team Player Award

1996 University of Tennessee Critical Care Program

Norma J. Shepard Award for Excellence in : 1 of 12 nominees TN statewide

1995 Cookeville Regional Medical Center Employee of the Month

1994 United States Achievement Academy United States National Collegiate Award winner in Nursing

1994 The National Dean’s List

1993 The National Dean’s List

Other Educational Experiences:

1999 National Teaching Institute and New Orleans, LA Critical Care Exposition

1995 National Teaching Institute and New Orleans, LA Critical Care Exposition

1994 Achieving Quality and Accreditation in Pittsburgh, PA Special Care Units

Sample Work Product & References: Furnished upon request

CV updated/revised - 2011