Courtright Memorial Library FY19 Annual Report

“Billy Gonzalez”, a lithograph by Pedro Prieto, BFA ‘12, which was displayed in the Becker Gallery in Spring 2019. Used with permission. For more information on the Becker Gallery, see page 6. Letter from the Director Table of Contents

Within these pages we; Letter from the Director 2 celebrate our staff from a promotion to Associate Professor, to Who We Are 3 authoring a book, to achieving a second masters degree, recognize the contributions to librarianship, our university, and What We Accomplished 4-5 community, and revel in the financial stewardship shown through grants acquired Events & Programs 6-7 and capital funded projects seen to completion. Social Media 7 Everything we do is driven by focused attention on our strategic plan to; cultivate the best environment, equip all to experience the cycle Our Goals 8-12 of knowledge, and foster relationships within our community. University Archives Not only is what we do important, but how we do it is, too. To this Update 13 end we hosted the OPAL 20th Anniversary and annual Conference with Cardinal Pride - being the first such event held at The Point, and 2018 OPAL Conference 14-15 engaged in departmental Good Organizational Citizenry training. Friends of the Library Insert As said last year, and always the case - we want you in the library, where you are always welcome. Let us know what more we can be Donor List Insert doing for you, and know that this work is done by professionals who want to see you succeed.

Tiffany Lipstreu Library Director

2 6 Who We Are 2 Library Director Library Staff Volunteers

3 Tiffany Lipstreu Rebecca Gale, ‘11 Alan Borer Circulation Supervisor Archives Faculty Librarians 4-5 Stephen Grinch, ‘98 Mary Ann Burnam Kristin Cole Archivist Technical Services 6-7 Assistant Professor Assessment & Special Projects Kirsten Peninger, ‘10 Don Foster 7 Librarian Assistant to the Library Digital Initiatives

Jessica Crossfield McIntosh Rebecca Raeske-Grinch, ‘96 Mark Peters 8-12 Associate Professor Circulation Supervisor Archives Public Services Librarian Nicole Sutton Betsy Salt 13 Rares Piloiu Library Assistant Technical Services Associate Professor Information Literacy Librarian Elizabeth Zeitz, ‘02 Lois Szudy 14-15 Technical Services Coordinator Technical Services Allen Reichert Insert Professor Graduate Assistants Practicum Students Electronic Access/Government Insert Publication Librarian Adelaide Larbi All of this year’s practicum students were from Kent State’s iSchool. Sarah Whybrew Nikki McCullough Assistant Professor Brittany Brannon - supervised by Digital Initiatives Librarian Rares Piloiu and Kristin Cole

Jane Wu Ian Ferguson - supervised by Sarah Professor Whybrew and Stephen Grinch Systems Librarian Zoe Smith - supervised by Jessica Crossfield McIntosh

3 What We Accomplished Congratulations Becky Gale and Rebecca Raeske- and Advocacy: Keys to Addressing Grinch held summer circulation training Library Challenges,” Poster, 2018 OPAL Jessica Crossfield McIntoshwas session for all library staff. Conference promoted to the rank of Associate Professor by the Board of Trustees at Staff also participated in SafeColleges Kirsten Peninger, Jessica Crossfield the April 2019 board meeting. Online Training, the Otterbein Police McIntosh, Erin Huffman (Westerville Department’s active shooter training, Public Library) - “Creating Strong Elizabeth Zeitz graduated from Kent and QPR Institute Suicide Prevention Partnerships between Public and State University’s iSchool with a Master Training. QPR stands for “Question. Academic Libraries,” 2018 OPAL of Library and Information Science in Persuade. Refer.” Conference May 2019. In April 2019, Jessica Crossfield Allen Reichert - “Toll Free:The Library McIntosh, Tiffany Lipstreu, Rares as Driver of Open Access Resources,” Leadership Piloiu, and Jane Wu attended the 2018 OPAL Conference 2019 Association of College and Jessica Crossfield McIntoshwas Research Libraries (ACRL) Conference in Sarah Whybrew - “Creating an selected for the July 2018 cohort of Cleveland. Institutional Repository Theatre Library Leadership . Collection,” Digital Commons Great In June 2019, Elizabeth Zeitz Lakes User Group Meeting Tiffany Lipstreuserved as Chair of developed and offered a refresher the OPAL Strategic Planning Committee course on the Library Emergency Jane Wu & Allen Reichert - “VR, AR, and Chair of the 2018 OPAL Conference Operations Plan (LEOP) for the Library, MR and Their Possible Application for Planning Committee. ASC, and CTL. Academic Libraries,” Poster, 2018 ALAO Conference Tiffany Lipstreuserved as Chair of the Publications OhioLINK Summit Planning Committee. Jane Wu - invited to provide simultaneous translation for the sixth Jessica Crossfield McIntosh & North America-China Library Conference Service Kirsten Peninger - “Book Nook for All: How Library Partnerships Can Grow Grants Awarded Curriculum Committee - Kristin Cole, Advocacy,” Article, Marketing Libraries Journal, August 2018 Tiffany Lipstreu ALAO Continuing Education Grant ($500) - Jessica Crossfield McIntosh Curricular Support Subcommittee - Rares Piloiu - “The Quest for Redemption: Central European Jewish Kristin Cole (Chair), Tiffany Lipstreu, ALAO Research Grant ($500) - Thought in Joseph Roth’s Works,” Book, Jane Wu Jessica Crossfield McIntosh 4 Purdue University Press, September 6 Total Compensation Committee - Presentations & Posters Clements Foundation ($6,000 over two Jessica Crossfield McIntosh, years) - Stephen Grinch Tiffany Lipstreu Kristin Cole - “Break Out of the Box: Developing and Implementing an Escape FSDC Grant - Faculty Senate representatives - Rares Room to Teach Information Literacy Jessica Crossfield McIntosh Piloiu, Jane Wu Skills,” 2018 OPAL Conference Humanities Advisory Travel Grant - Faculty-at-large Senators - Jessica Jessica Crossfield McIntosh Kristin Cole - “Break Out of the Box: Crossfield McIntosh, Sarah Developing and Implementing an Escape Whybrew Humanities Advisory Travel Grant - Room to Teach Information Literacy Kristin Cole Skills,” Panel, 2018 ALAO Conference Staff Assembly Senators - Tiffany Lipstreu, Elizabeth Zeitz Otterbein “O” Club ($5,000 over two Jessica Crossfield McIntosh - years) - Stephen Grinch Coordinated and presented the panel Staff Assembly Past President - presentation to high school students at Elizabeth Zeitz Otterbein University Student Westerville Central High School Government ($4,000) - Funds released Assessment Leaders - Kristin Cole, to the Library to purchase textbooks and Stephen Grinch & Sarah Whybrew Rares Piloiu course materials for course reserves - “Partnering with the Theatre Department and Alumni Relations Budget Committee - Elizabeth Zeitz Preservation Assistance Grants for to Build Special Collections in the (Staff Assembly representative) Smaller Institutions from the National Institutional Repository, 2018 OPAL Endowment for the Humanities ($5,999) Planning Committee - Elizabeth Zeitz Conference - Stephen Grinch (Staff Assembly representative) Jessica Crossfield McIntosh - “Book State Library of Ohio Library Services Governance, Bylaws & Communication Nook for All: Growing a Community and Technology Act (LSTA) Grant ($692) Committee - Rebecca Raeske-Grinch, Partnership,” Poster, 2018 OPAL - Sarah Whybrew & Elizabeth Zeitz Sarah Whybrew Conference For more information on our efforts to Tiffany Lipstreu- “Affordable Learning improve financial strength during FY19, & Inclusive Access: Furthering the please see page 11 and the Friends of Professional Development Library’s Connection to the Classroom the Library insert. (Panel),” 2018 OPAL Conference Library staff attended the Building Captain Training and the Disability Tiffany Lipstreu - “(Re)Defining Access Information and Support OPAL,” 2018 OPAL Conference Growing Population workshop. Tiffany Lipstreu- “Collaboration 5 Events & Programs Through events and programs, the Window into the Constitution,” Library aims to create lifelong library raised awareness for Constitution users. We provide students with Day. opportunities to practice self-care, • Students asked for more book as well as see the library as a place discussions. To tie in with they can come for their academic and Westerville Public Library’s Meet social needs. We showcase our staff’s the Author Series, the Courtright friendliness and helpfulness so that Memorial Library hosted two students are comfortable approaching book discussion groups for Angie us with their research questions. Thomas’s The Hate U Give. • 12 students participated in the Highlights nationwide Art+Feminism Wikipedia Edit-a-thon. Students learned • The Library hosted 3 BLISS Sessions • The Library collaborated with about evaluating information and in Summer 2018 for staff, faculty, Watson’s Acres to offer a flower citing sources by editing Wikipedia Friends of the Library, and LLC relaxation workshop as part of the articles. members. 51 people attended. Creator Space series of events. • Our Employee Game Night, Participants took home a bouquet of Becker Gallery Exhibits organized by Kirsten Peninger, fresh flowers. welcomed 20 attendees, including • Library staff offered a Learn to The Becker Gallery displays at least one President John Comerford Knit program for the Creator Space exhibit per semester. Materials selected (pictured with Kirsten at the event). series. Fourteen participants learned for the space promote the Library • The Library collaborated with to cast on and knit basic stitches. and its collection, meet the curricular Westerville Public Library to offer Attendees took home a set of needs of the University, contribute to a Game Night to area teens and knitting needles. ongoing campus events, and/or provide Otterbein students. Teens received • University Archivist Stephen information about an individual, group, admission packets from Otterbein. Grinch worked with the Hanby or theme that would be of interested 55 people attended, which included House to put on a program about to the Otterbein community. This year’s 28 Westerville teens. Otterbein’s connection to the exhibitors were: • Our reimagined First Flight program Underground Railroad. • Chloe Fritz (Fall Semester) - debuted in August 2018. The “Party • The Library offered several events Photography in the Library” drew in 120 students. focused on civic engagement. The • Pedro Prieto (Spring Semester) - • The Library offered events for Library collaborated with Raise Your Prints and paintings fun, including “The Mystery of the Voice and the League of Women Missing Librarian,” Bad Art Night, Voters to offer two voter registration Thank you to Pedro for providing the and therapy dog sessions. workshops. Another event, “A cover photo for this annual report. 6 Trends What Students Said From 2017 to 2018: Social Media About the Flower For FY19, the Library focused Relaxation Program: Attendance at the Library’s on improving our social media First Flight Session: 120 first- presence. This effort paid off year students with results across all social “Oh my God, I media platforms. needed this!” 260% @CourtrightLib Twitter • 264 Tweets, a 29.2% “I never get to spend Attendance at Library Events increase time with nature and Programs: 1,599 anymore. • New Twitter Followers: 106, This is great!” an 18% increase • 121,557 Impressions What Students Said 54% Courtright Memorial Library About the Bad Art Night Facebook Page Program: Months with the largest increase in attendance: • Number of Page Views: • Page Likes: 607, a 5.7% “This is cool! I’ve September 2018: increase never had this much freedom in my life.” @courtrightlib Instagram

336% • 75 Posts “This is everyone’s November 2018: • We also increased our dream come true engagement by posting right here.” short videos of our library staff telling followers what they would like everyone to 733% know about the library. 7 Our Goals Every year, the Library intentionally works to further the University’s goals, the Academic Affairs pillars, and the Library’s strategic plan goals. To provide a path forward in achieving our strategic plan, we created tactics. These tactics became our annual to-do list beginning in 2018.

As in last year’s Annual Report, we have listed a University Goal, an Academic Affairs Pillar, and a Library Strategic Plan Goal on each page with highlights of the related tactics we accomplished in this fiscal year. University Goal: Enhance Student Success Academic Affairs Pillar: Student-Ready Campus Library Strategic Plan Goal: Cultivate the best environment that is conducive for faculty, staff and students’ needs Gate Count In May 2019, the staff areas on the first floor received expanded workspaces that added doors and higher walls for more privacy, new 261,699 furniture, and adjustable-height 11.7% Increase from desks. The addition of walls created private office spaces for FY18 to FY19 library staff members. Redesigning this staff area also allowed us New Spaces to maximize our space, improve workflows, and create new flexible The Library is grateful for Capital spaces. The library gained an Funds that allowed us to renovate made from multi-colored carpet tiles office for visiting librarians or areas of the library during FY19. (see above). Library staff worked hard practicum students and a flex In December 2018 and January over holiday breaks to rearrange the space for meetings. 2019, the lower level of the library collections and eliminate shelving. received new flooring in all public This allowed us to free up more New Library Website areas, plus several staff offices. The electrical outlets and provide a more computer lab, Becker Gallery, the open study space for students. Jane Wu, Systems Librarian, 011 classroom, four staff offices, and The rugs that previously were located worked with the campus website three archives rooms all received in Sarah’s Corner were donated to development team to organize new carpet. The Salt Reading Room, Shelby Middle School in Shelby, Ohio and plan the new library website. which is used for archival research by Cathy Carson, Director of Donor This involved multiple meetings and presentations, received luxury Relations and Stewardship, also on the with library staff to plan the layout vinyl tile that complemented the wood Friends of the Library Council. and ensure that the site provides furniture and overall aesthetic of the an better user experience with room. The lower level flooring project digital accessibility in mind. Look corrected several safety issues.The for our new library website in Fall Sarah’s Corner, home to the children’s step down area in the Becker Gallery 2019! and Young Adult collections, was is more visible due to the addition of transformed into a bright new space bright blue carpet. thanks to the addition of a “rug” 9 University Goal: Strengthen Academic Excellence Academic Affairs Pillar: Excellence as a Regional Teaching Institution Library Strategic Plan Goal: Equip the Otterbein community to experience the cycle of knowledge (curiosity, exploration, discovery, creation, dissemination, and preservation) Trends New Courses In Fall 2018, Jessica Crossfield McIntosh Library staff completed 8,140 transactions. While Reference and Kristin Cole developed and team- questions remained steady at 1,698 questions, questions taught the first offering of SYE 4910: answered by circulation staff and student workers jumped Research and Creative Works, a two credit course that teaches students about the by 58.4%. During FY18, Becky Gale examined the research process across the disciplines. statistics and determined which student workers needed more training on tracking questions. This updated training The Library was pleased to offer our on tracking questions led to the increase. redesigned LIBR 2000: Passport to the Information World course in Fall 2018. Rares Piloiu designed and taught this Overall Increase: three credit course. As an added benefit 42.9% for students, the course counts towards students’ Skills Requirement for the new general education program. This course also counted towards the Writing Intensive LibGuides Usage Top 3 LibGuides by requirement. Number of Views: LibGuides continue to be a In addition to these courses, all librarians continued to teach in-class instruction popular resource for students Information Literacy: and faculty. sessions for all departments. 8,188 Views

Total Number of Views Number of Library Sessions: 96 in FY19: 60,904 NURS 7220-OL: Evidence- Based Practice/Informatics: Number of Students Taught: 1,900 6,258 Views 15% APA Style: 2,687 Views 10.3% 10 University Goal: Improve Financial Strength Academic Affairs Pillar: Excellence as a Regional Teaching Institution Library Strategic Plan Goal: Equip the Otterbein community to experience the cycle of knowledge (curiosity, exploration, discovery, creation, dissemination, and preservation)

OhioLINK Provides Value to also recognized the Library’s continued game convention held in Columbus Otterbein Community commitment to textbook affordability. and solicited donations from vendors. After collaboration with the Library She also signed the Library up as Because of our membership in and other offices on campus, OUSG a participant in ALA’s International OhioLINK, our patrons are able to applied for a Student Life Grant. The Games Week, which led to donations borrow materials from 90 different grant was approved, and the Library from companies partnering with ALA. Ohio colleges and universities. In received $4,000 in student life grant Other donations came from game FY19, Otterbein patrons borrowed funds to acquire textbooks and course publishers and local game stores. We books. The goal is to “deepen the received games and accessories with 2,793 items* from OhioLINK libraries. current reserve selection that exists” a total value of $1,287. on course reserves. During FY19 we Based on an average price of $72.20, had a total of 640 items on course Thank you to our donors: as estimated by the Association for reserves. Catalyst Games Lab, Osprey Games, Collections & Technical Services Bezier Games, DPH Games, Czech Library Materials Price Index, our To ensure that the grant funds were Games, Grey Fox Games, The patrons saved a total of: spent in a way that positively impacts Soldiery Games and Cards, Orc’s the largest number of students, Forge, Beyond the Board, Ravenstone we purchased high-use/high-cost Games, Brotherwise Games, GMT textbooks. Elizabeth Zeitz and Games, Rio Grande Games, Academy $201,654 Becky Gale designed and instituted Games, Looney Labs, Hungry For We also loaned out 3,642 items* to a tracking system for course reserve More Games, LLC, Twogether Studios OhioLINK patrons. requests to identify which items to purchase and minimize turnaways. Search Statistics Otterbein University This tracking will begin in Fall 2019. Student Government Grant Number of searches in One Search: 94,390 for Textbook Affordability Expanding Our Game Collection Out of 250 databases, the database In FY19, Otterbein University Student with the most searches: 104,570 Government (OUSG) recognized Kirsten Peninger expanded the in CINAHL Plus with Full Text (for the serious need on campus for Library’s game collection significantly nursing and health sciences) affordable textbook options. OUSG in FY19. Kirsten attended a national 11 *Data is provisional until OhioLINK publishes the 2019 usage reports. University Goal: Build a Model Community Academic Affairs Pillar: Global Ethos Library Strategic Plan Goal: Foster relationships within our community

Summer Reading Clinics 2019 IFLA/OCLC Fellows Digital Commons Update Visit The library was proud to welcome The Digital Commons continues the Education Department’s Summer The Library welcomed the 2019 to expand the reach of Otterbein Reading Clinics this year in the newly Jay Jordan IFLA/OCLC Early Career research. redesigned Sarah’s Corner. Attendance Development Fellows in Spring 2019 2,437 works posted was up this year by a total of 14 for a day of exchanging ideas. This students. year’s fellows were: unique John Oluweseye Adebayo - Nigeria 5,769 Visitors to the Library institutions from 200 countries viewed our content. Website Ramiro Jose Rico Carranza - Bolivia

Page views on the library website Samar Jammoul - Lebanon Number of Downloads dropped 3% to 77,113. The number of people who find us through Google Davaasuren Myagmar - Mongolia remains high at 91,203. We expect an increase of these numbers in FY20 Tracey-Ann Ricketts - Jamaica 88,084 with the debut of the new library website. Tiffany Lipstreu, Jessica Crossfield McIntosh, and 17.2% Increase Special Guests Kirsten Peninger explained the from FY18 to FY19 Library’s approach to marketing and President John Comerford programming. Sarah Whybrew attended the March 2019 staff showed the Digital Commons. Number of Page Hits meeting with the theme of “Who We Stephen Grinch took the Fellows Are and What We Dream to Become.” on a tour. After these presentations and the tour, the Fellows met Dr. Rachel Rubin, then Director of 24,500 with individual librarians for job ’s Library, led a shadowing and sharing. At the end workshop at the Library’s December of the visit, the Fellows met with 2018 staff meeting on organizational library staff as a group to discuss 30.9% Increase citizenship titled “Above and Beyond.” challenges faced by libraries around from FY18 to FY19 12 the world. University Archives Update External Reviewer subject matter Conducts Preservation • Further revise and develop the Number of Patrons Served Library’s disaster mitigation plan Survey in the Archives for the collections • Begin a more comprehensive In February 2019, the Courtright Environmental Monitoring 222 Memorial Library contracted with Program an external reviewer to conduct a 49.5% of questions preservation site survey. Funded About the Digital Commons, were about Otterbein by the Preservation Assistance Clareson writes, “The Library and Grants for Smaller Institutions from general history Archives have developed one the National Endowment for the of the most successful Digital Humanities, Thomas F.R. Clareson, • 16% were Alumni Commons programs this consultant Senior Consultant for Digital and • 38.3% were Staff or has seen. Because of the work of Preservation Services from LYRASIS, the Digital Librarian, it has been Administrators conducted the site survey over adopted campus-wide. Since the • 6.8% were Faculty two days. In his report, Clareson service is used so widely, University commended the archives staff for • 23.4% were members of Administration should strongly their “commitment to providing the public consider providing financial support service and to promoting proper • 15.3% were Students for the Digital Commons, which will preservation practices for the also relieve the Library’s budget of collections.” annual increases from the service’s vendor.” His recommendations to improve “Thank you! You preservation in the Archives include: In response to this recommendation, made a difference • Update our Archival Collections Academic Affairs agreed to further to our students Policy and De-Accession Plan to support the Digital Commons in the and our “Lessons assure that the Archives collects next fiscal year, while the Library materials central to its mission from Westerville” renegotiated the contract for the • Establishment of a collection project. Your time best terms possible. handling strategy and workflow and enthusiasm were for all newly acquired collections much appreciated. We look forward to reporting our • Improvements in shelving, progress on these improvements in including compact shelving, to future annual reports. 13 allow for storing collections by 2018 OPAL Conference Library staff from across the state gathered at The Point for the 2018 Ohio Private Academic Libraries Conference on August 2-3, 2018. The theme was “Stronger Together: Voices Raised in Advocacy.” The pre-conference on Thursday, August 2 consisted of an activity in The Point’s Makerspace, dinner, and 20th anniversary celebration. The conference on Friday, August 3, was held at The Point. Planning Committee Highlights Tiffany Lipstreu, Chair Drew Balduff, Danielle Bernert, Columbus College of Art and Design Kristin Cole 24 Guest Library Attendees Becky Gale Gina Maida, University of Mount Union Jessica Crossfield McIntosh Attendees of the Pre-conference Kirsten Peninger Makerspace event and/or the 20th Connie Song, The Athenaeum of Ohio 40+ Anniversary Celebration Lois Szudy Charles Vesei, Baldwin Wallace Margie Wallace, The Athenaeum of Ohio Laurie Willis, Baldwin Wallace Elizabeth Zeitz 117 Friday Conference Attendees On-Site Volunteers

Brittany Brannon Highest attendance of an OPAL Conference Stephen Grinch Rebecca Raeske-Grinch Staff from every OPAL Institution registered to attend Allen Reichert Nicole Sutton Most presentation & poster proposals ever Sarah Whybrew Rares Piloiu The first conference held at The Point Jane Wu 14 Below: Photos from the 2018 Conference taken by Ed Syguda, Chief Photographer, and Stephen Grinch, University Archivist Guest Library Attendees

Friday Conference Attendees

Staff from every OPAL Institution registered to attend

Below: Photos from the 2018 Conference taken by Ed Syguda, Chief Photographer, and Stephen Grinch, University Archivist Visit us: Courtright Memorial Library Otterbein University 138 W. Main St. Westerville, OH 43081

Contact us: 614.823.1215 Email: [email protected]

Visit us online at: library.otterbein.edu Facebook: facebook.com/ Otterbeinlibrary Twitter: @CourtrightLib Instagram: @courtrightlib

Report authored by Kristin Cole, with contributions from Tiffany Lipstreu and all of the staff at the Courtright Memorial Library.

Photos copyright of the Courtright Memorial Library unless otherwise noted. Friends of the Library Update The Friends of the Library (FOL) are an association of persons interested in: promoting the interests of the Library; encouraging an understanding of the part the Library plays in educating Otterbein students and supporting faculty and staff; and cooperating with other libraries to share resources. They encourage gifts and bequests to benefit the Library, and assist the Library and its staff with exhibits, programs, publications, and other appropriate means.

The Friends’ signature fundraising event was held on March 17, 2019. The event featured the Otterbein Singers in a show titled “Music from the Heartland,” under the direction of Dr. Dennis Davenport and Joyce Stonebraker. Proceeds from the event go to the Textbook Affordability Endowment, which will allow the Library to purchase high-cost, high-use textbooks for course reserves. To donate to the Textbook Affordability Endowment, visit otterbein.edu/give. Select “NO” for the Otterbein FUND and type “Textbook Affordability Initiative.” You also may mail your gift to Otterbein University, Institutional Advancement, 1 S. Grove St., Westerville, OH 43081

Amount Raised at Otterbein Singers Event: $3,131 (3rd year in a row of record-breaking fundraising)

Amount Raised in FY19: $14,471 (includes Otterbein Singers fundraising event) Awards & Contests 2019-2020 Bookmark Contest 2019 Library Award Winners

Students in Amanda Kline’s 2D Design class Thanks to the generosity of the Friends participate in this annual contest sponsored of the Library, we presented four by the Friends of the Library. Bookmarks students with library awards. were voted on in Spring 2019 and will be produced for the 2019-2020 academic • Emmanuela Bean (Resource year. This year’s winner is Alaina Reher, a Sharing) won the John Becker freshman Art major/Education Studies minor Memorial Award. This award is from Canal Winchester, Ohio. given to a student graduating from Otterbein who has worked at least In her artist statement explaining her design three years for the library, has a choices, Alaina said that she reflected on her GPA of 3.2 or higher, and has the time at Otterbein and what it means to be a strongest record of service. student here. The tan beam represents the • Audra Chaffin (Technical Services) knowledge students gain on campus. The won the Harold Hancock Memorial open book represents professors’ willingness Award. This award is given to a to be an “open book” for their students. The student who has worked at least book is blank to represent that students are two years for the library and has an just beginning to write their Otterbein story. outstanding record of library service. • Katherine Clifford(Circulation) Look for this year’s winning bookmark in won the Robert Price Award. This the Library. We will have information about award is given to a student assistant the 2020-2021 content in the next annual with at least a 3.95 GPA and an report. excellent record of service to the Library. • Nikki McCullough (Graduate Assistant) won the Alberta Messmer Memorial Award to a student who has shown the best work ethic in their first year of employment in the Library. Friends of the Library Pop-Up Shop Holiday 2018 Pop-Up Shop items sold at the Holiday 2018 Pop-Up Shop The Holiday 2018 Pop-Up Shop was held 69 on November 26, 2017 to December 9, 2017. Items were available for purchase at the library’s circulation desk on these Total Profit dates. The Pop-Up Shop also was set $257.44 up for two events: the Jazz Concert in Riley on November 30, 2018. Kristin Cole and Mary Pat Knight worked this Interested in becoming a Friend? event. We also set up at the Westerville Symphony concert on December 9, Read about becoming a Friend at: 2018. Tiffany Lipstreu and Nancy otterbein.libguides.com/friends/library Smith worked this event.

The Pop-Up Shop featured these items: Fill out the form online and mail it to: • Holiday Card Set: Our holiday cards were sold as a set of 12, Courtright Memorial Library featuring 4 different designs created ATTN: Treasurer by a library student worker. • Small gold Ohio ornaments: Otterbein University These ornaments were 1 South Grove St. manufactured at The Point by Westerville, OH 43081 Tiffany Lipstreu and her husband. Made out of mirrored gold acrylic, You also can stop in the Library and fill out a form they were packaged and sold in sets of 5. in person! Your membership gives you borrowing • Large red Ohio ornaments: Made privileges at the Courtright Memorial Library, access from mirrored red acrylic, these to materials borrowed through OPAL and OhioLINK, ornaments were sold individually. subscription to the quarterly newsletter, special They were so popular that we had invitations to Friends-sponsored events, and much print a second batch. • We also collected $37.50 in more! donations. Thank You to Our Donors Donors listed alphabetically by first Hon. Dr. Alan E. Norris Mr. and Mrs. J. Mikal Townsley name: Hugh D. Allen Mr. and Mrs. Martin L. Oppenheimer James A. Roshon Mr. and Mrs. Ron Barrett Academy Games James K. Wagner Ms. Lynda Huey Adelaide Regina Larbi James R. Owens Nancy Jean Smith Alan R. Goff Jane A. Miller Nancy Jean Smith Andrea Marie Keil Janey A. George Nathan Bell Anna Lee Janice M. Eddey Otterbein O Club Arthur B. Fulton Jeff Trent Rebecca Faith O’Neil Ashley Jordan Hansen Jessica Hope Sykes Record Dummy Barbara Glor Martin Joanne Swank Gillum Regina S. Kengla Bernerd E. Campbell John H. Bullis Rene Delane Beth Rigel Daugherty John Volkmar Rev. John F. Wells Brian J. Cannell Karla Courtright Banning Rev. Timothy L. Heaton Carolyn Swartz Royer Katherine Hudson Reichley Richard D. Docobo Charles Paule Lois Francis Szudy Richard D. Docobo Attorney at Law Chris Kaiser Margaret Lloyd Trent Rishabh Sharma Colleen R. Dunston-Carroll Margaret Morgan Doone Robert E. Woodruff Coral Harris Mark F. Jenkins Roi Tristan Manarang Catanghal David A. Simmons Mark N. Peters Ron Kenreich Dennis Knepley Marsha Rice Scanlin Ruth J. Dodrill Diana Bell Martha Owens Ruth Osborn Donald W. Foster Martha Slack Kinkead Sarah Lynne Whybrew Donna K. Crossman Mary Beth Ingram Shirley A. Baker Donna Kerr Mary Bistline Wiard Shirley M. Cox Eleanor E. Biddulph Mary Cay Carlson Wells Susan Thompson Elizabeth A. Salt Mary Pat Knight The Vida S. Clements Foundation Elmer W. Yoest Trust Matthew F. Hofacre Thomas J. Kerr IV Eshakhia Sobukwe Michael K. Anderson Tiffany Lipstreu George Pilcher Morton J. Achter Vernon L. Pack Hannah Marie Biggs Mr. and Mrs. David Minger William L. Evans Harvey Doremus Mr. and Mrs. Dennis O. Norton Holly Ross Tong Mr. and Mrs. Gary A. McKenzie