True Corporation
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Information & Communication Technologies Thailand Market Study
Information & Communication Technologies Thailand Market Study APRIL 2018 © Copyright EU Gateway | Business Avenues The information and views set out in this study are those of the author(s) and do not necessarily reflect the official opinion of the European Union. Neither the European Union institutions and bodies nor any person acting on their behalf may be held responsible for the use which may be made of the information contained therein. The contents of this publication are the sole responsibility of EU Gateway | Business Avenues and can in no way be taken to reflect the views of the European Union. The purpose of this report is to give European companies selected for participation in the EU Gateway | Business Avenues Programme an introductory understanding of the target markets countries and support them in defining their strategy towards those markets. For more information, visit www.eu-gateway.eu. EU Business Avenues in South East Asia Central Management Unit Thailand Market Study April 2018 Submitted to the European Commission on 6 April 2018 Information & Communication Technologies – Thailand Market Study - Page 3 of 207 Table of Contents_Toc511739543 LIST OF FIGURES ...................................................................................................................................................... 5 LIST OF TABLES ........................................................................................................................................................ 6 LIST OF ABBREVIATIONS ....................................................................................................................................... -
True Corporation
태국 방송통신 사업자 보고서 True Corporation 태국 최대의 종합통신서비스 및 유료TV 사업자 Company Profile 桼True Corporation은 1990 년 태국재벌기업 Charoen Pokphand 상장여부 상장사 (CP)에 의해 설립된 종합 통신 서비스 제공 사업자로, 태국 설립시기 1990 년 이동통신 및 유선통신, 인터넷 시장을 선도하고 있음 주요 인사 CEO Suphachai Chearavanont - 1990년 TelecomAsia(TA) 를설립해유선통신서비스를 사업 분야 이동통신(1,580 만 명 ) 유선전화(186 만 명 ) 제공하기시작했으며, 2001 년 TA Orange 를인수하며 브로드밴드(69 만 명 ) 이동통신 사업에 진출, 2004 년 사명을 True Corporation 유료TV(166 만 명 ) 으로 변경 주소 18 Telcom Tower, Ratchadaphisek Road Huai Kwang, -최근 이동통신부문 자회사 TrueMove 를 통해 이동통신 Bangkok 10320 시장점유율을 확대하고 있으며, 2009 년 기준 24.2% 를 전화 66-2-643-1111 점유하고 있음 직원 수 14,641명 (‘09 년 ) 홈페이지 http://www.truecorp.co.th 桼True Corporation은자회사 TrueVisions 를통해태국유일의 전국 커버리지 케이블위성방송· 서비스를 제공하고 있으며, Company History TrueOnline을 통해 브로드밴드 시장점유율 1 위를 기록 2009iPhone 3G 도입 국제 장거리 자동전화 2008 2009년 12 월기준이동통신서비스가입자수는1,580 만명 , 서비스 개시 桼 2006.5IPTV 서비스 개시 유선전화가입자는186 만명 , 브로드밴드가입자는 691 만명 , 유료TV 서비스 개시 2006 유료TV 가입자는 166 만명으로나타났음 (UBC인수 ) True Corporation 으로 2004.4 사명 변경 桼2009년기준매출은 624 억 7,400 만바트로전년대비 2% 2003WiFi 서비스 개시 증가했으며, 사업부문별 매출비중은 이동통신이50.1% 를 20022G 이동통신 서비스 개시 2001TA Orange 인수 차지하고 있으며, 유선통신 및 유료 TV 부문 매출이 각각 2001ADSL 서비스 개시 34.9%, 15% 를 차지하고 있음 1993 태국 주식시장 상장 1991TOT 와 BTO 계약 체결 1990.11TelecomAsia(TA) 설립 사업부문별 매출비중(2009) Financial Data (단위 : 백만 바트 ‘THB'*) 구분 2008 2009 y/y(%) 매출 61,265 62,474 1.97% 영업이익 18,515 19,582 5.76% 순이익 - 2,355 1,228 152% *2010년 10 월 기준 , $1=29.92 THB - 1 - 태국 방송통신 사업자 보고서 □□□ 비전 및 전략 桼桼桼 비전 oTrueCorporation은 성공적인 이동통신 , 브로드밴드 , 유선통신 , 유료 TV,Wi-Fi 플랫폼을 통해 태국의 컨버전스 라이프스타일 리더가 되고자 함 -태국의 모든 가정에 지식 , 정보 , -
Part II Information of True Corporation Public Company Limited
Part II Information of True Corporation Public Company Limited True Corporation Public Company Limited Part II: Information of True Corporation Public Company Limited 1. Name and Location of the Company True Corporation Public Company Limited (“the Company”), with the security symbol “TRUE” on the Stock Exchange of Thailand, the company’s head office is located at: 18 True Tower, Ratchadapisek Road, Huai Khwang, Bangkok 10310 Telephone: (662) 643-1111 Fax: (662) 643-1651 Website: www.truecorp.co.th 2. Type of Business and Nature of the Main Operations of the Company True Corporation Public Company Limited is Thailand’s integrated communications solutions provider. True facilitates subscriber lifestyles through the convergence of its voice (fixed-line and mobile), video and data services. By embracing innovation and by offering a comprehensive selection of networks, services and content, True is also well placed to seize future growth opportunities. True’s convergence lifestyle strategy is unique within the Thai market. It focuses on providing customers with their preferred combinations of content and services from our integrated platform. It also helps us to differentiate ourselves from the competition, drive subscriber growth and customer loyalty as well as maximize the full potential of our services. We believe convergence enhances value for our customers and delivers significant benefits in the medium and long term. Since the beginning of 2007, True has been organized into five core businesses (this document follows this category format): Online business under TrueOnline, consisting of fixed-line phone and value-added services, business data services, Broadband Internet services, WE PCT (Personal Communication Telephone) plus the lifestyle venture, True Coffee; Wireless business under TrueMove (formerly TA Orange); Pay-TV business under TrueVisions (formerly UBC); Digital commerce under TrueMoney; Digital content business under TrueLife. -
Transform Into a True Digital Life
TRANSFORM INTO A TRUE DIGITAL LIFE ANNUAL HIGHLIGHTS 2018 Create a new experience to the digital world Discover the advanced quality of life before anyone else Thailand is entering a full digital era. Digital is playing the key role in Thai people’s lives, wherever, whenever and in all aspects. True, the leader in digital infrastructure, connects people, economy and society together, leading Thai people into futuristic technology for the best living. 2 TRANSFORM INTO A TRUE DIGITAL LIFE 3 Elevate your quality of life with the network that is fast, comprehensive and the best in Thailand Digital world will change Thai people’s lives to be smarter, closer together and more convenient with the new standard of global communication and the potentiality of 5G technology on the fastest, most comprehensive and best network from True. 4 TRANSFORM INTO A TRUE DIGITAL LIFE 5 Fully enjoy world-class content with benefits over all else In the digital world, enjoyment can go with you anywhere and anytime, with quality content and all forms of entertainment on any platform including many privileges from True’s products and services. 6 TRANSFORM INTO A TRUE DIGITAL LIFE 7 Create innovative breakthrough for the smartest life that comes true today True is committed to creating and promoting Thailand as global digital hub, which connects intelligent technology and people together for a better quality of life, economy, society and well-being in this intelligent and convenient city of the future. 8 TRANSFORM INTO A TRUE DIGITAL LIFE 9 Create awareness to sustainably change the world As Thailand’s number one digital infrastructure leader, True is committed to creating a learning Thai society and a sustainable coexistence as well as developing technology in daily life to support a strong economic, social and environmental foundation and raising the Thai society to an advanced level of ultimate contentment and conveniences. -
Complete Our World with Sustainable Intelligence for Life, Societal Wisdom and Better Future
TABLE OF CONTENTS ABOUT TRUE HEART HEALTH HOME SUSTAINABILITYGLOSSARY REPORT 2019 SUSTAINABILITY REPORT 2019 COMPLETE OUR WORLD WITH SUSTAINABLE INTELLIGENCE FOR LIFE, SOCIETAL WISDOM AND BETTER FUTURE 1 TABLE OF CONTENTS ABOUT TRUE HEART HEALTH HOME GLOSSARY FOR ADVANCED QUALITY OF LIFE DISCOVER THE BEST world-class technologies that will help make every life easier and more comfortable on a perfect network with the best coverage in Thailand 2 TABLE OF CONTENTS ABOUT TRUE HEART HEALTH HOME GLOSSARY SUSTAINABILITY REPORT 2019 TABLE OF CONTENTS ABOUT TRUE HEALTH LIVING WELL 04 56 Message from the Chairman of Network Availability & Reliability the Executive Committee 60 06 Innovation Management Message from the Group Co-Presidents 64 08 Corporate Responsibility Management True Sustainability Performance 2019 10 Sustainability Awards and Achievements 2019 HOME LIVING TOGETHER 12 72 About this Report Environmental and Climate Change Management 13 Getting to Know True 78 Responsible Supply Chain Management 14 Sustainability at True 18 Stakeholders Engagement GLOSSARY 20 82 Sustainability Material Issues GRI and UN SDGs Content Index 87 UN Global Compact HEART LIVING RIGHT 88 Third Party Verification 26 Business Performance & Growth Capability 92 Performance Summary 28 Corporate Governance & Business Ethics 99 and Code of Conduct Opinion Survey on Sustainability Report 2019 32 Risk and Crisis Management 34 Human Capital Development 40 Customer Relationship Management 44 Data Privacy & Cyber Security 50 Human Rights Management 3 TABLE OF CONTENTS -
Sustainable Intelligence to Complete Your Digital Lifestyle, for a Better World Together
ANNUAL REPORT 2019 SUSTAINABLE INTELLIGENCE TO COMPLETE YOUR DIGITAL LIFESTYLE, FOR A BETTER WORLD TOGETHER True Corporation Public Company Limited 18 True Tower, Ratchadaphisek Road, Huai Khwang, Bangkok 10310, Thailand Tel. +66 (0) 2859-1111 Fax. +66 (0) 2859-9134 www.truecorp.co.th ANNUAL REPORT 2019 CONTENT 1 203 GLOSSARY AND ACRONYMS INTERNAL CONTROLS AND RISK MANAGEMENT 5 209 COMPANY BACKGROUND CONNECTED TRANSACTIONS AND BUSINESS OVERVIEW 226 21 SIGNIFICANT FINANCIAL INFORMATION NATURE OF BUSINESS 231 36 MANAGEMENT’S DISCUSSION AND ANALYSIS THE THREE-YEAR BUSINESS GOALS 244 38 REPORT OF THE AUDIT COMMITTEE RISK FACTORS FOR THE YEAR 2019 55 247 CORPORATE AND OTHER REPORT OF THE COMPENSATION AND SIGNIFICANT INFORMATION NOMINATING COMMITTEE FOR THE YEAR 2019 89 248 SHAREHOLDERS REPORT OF THE CORPORATE GOVERNANCE COMMITTEE FOR THE YEAR 2019 90 DIVIDEND POLICY 249 REPORT OF THE FINANCE COMMITTEE 91 FOR THE YEAR 2019 MANAGEMENT STRUCTURE 250 156 REPORT OF THE BOARD OF DIRECTORS’ CORPORATE GOVERNANCE RESPONSIBILITIES FOR FINANCIAL STATEMENTS FOR THE YEAR 2019 195 SUSTAINABILITY AND 251 CORPORATE SOCIAL RESPONSIBILITIES FINANCIAL STATEMENTS “Investors can find more information of True Corporation Public Company Limited from the Annual Registration Statements (Report 56-1) posted on the Securities and Exchange Commission’s website at www.sec.or.th or on the Company’s website at www.truecorp.co.th” ANNUAL REPORT 2019 GLOSSARY AND ACRONYMS GLOSSARY AND ACRONYMS The Company or TRUE True Corporation Public Company Limited Agreement for Joint Venture Agreement for Joint Venture in the Membership Television between MCOT (the Mass Communications Organization of Thailand, at that time) and TrueVisions Cable (Thai Cable Vision Plc., at that time) dated June 6, 1994, with subsequent additions and/or amendments AP&J AP&J Production Co., Ltd. -
Information of True Corporation Public Company Limited 1
NOT FOR DISTRIBUTION IN OR INTO THE UNITED STATES (Translation) Information of True Corporation Public Company Limited This announcement is not for publication or distribution, directly or indirectly, in or into the United States (including its territories and possessions, any state of the United States and the District of Columbia). This announcement is not an offer of securities for sale into the United States or any other jurisdiction. The securities referred to herein have not been and will not be registered under the U.S. Securities Act of 1993, as amended, and may not be offered or sold in the United States, except pursuant to an applicable exemption from registration. No public offering is being made in the United States. NOT FOR DISTRIBUTION IN OR INTO THE UNITED STATES Content Page General Information of True Corporation Public Company Limited 1 Nature of Business 1 Lists of Board of Directors, Executive Officers and Major Shareholders 26 Connected Transactions 29 Summary of Financial Statements during the past 3 years 43 Management’s Discussion and Analysis 48 Legal Disputes 65 This announcement is not for publication or distribution, directly or indirectly, in or into the United States (including its territories and possessions, any state of the United States and the District of Columbia). This announcement is not an offer of securities for sale into the United States or any other jurisdiction. The securities referred to herein have not been and will not be registered under the U.S. Securities Act of 1993, as amended, and may not be offered or sold in the United States, except pursuant to an applicable exemption from registration.