HEALTH CARE DECENTRALIZATION IN PARAGUAY: EVALUATION OF IMPACT ON COST, EFFICIENCY, BASIC QUALITY, AND EQUITY
Baseline Report
MEASURE Evaluation Technical Report Series, No. 4
Gustavo Angeles John F. Stewart Rubén Gaete Dominic Mancini Antonio Trujillo Christina I. Fowler
The technical report series is made possible by support from USAID under the terms of Cooperative Agreement HRN-A-00-97-00018-00. The opinions expressed are those of the authors and do not necessarily reflect the views of USAID.
Printed on recycled paper
December 1999
Other Titles in the Technical Report Series
No. 1. Uganda Delivery of Improved Services for Health (DISH) Evaluation Surveys 1997. Path- finder International and MEASURE Evaluation. March 1999.
No. 2. Zambia Sexual Behaviour Survey 1998 with Selected Findings from the Quality of STD
Services Assessment. Central Statistics Office (Republic of Zambia) and MEASURE Evaluation. April 1999.
No. 3. Does Contraceptive Discontinuation Matter? Quality of Care and Fertility Consequences.
Ann K. Blanc, Siân Curtis, Trevor Croft. November 1999.
Recommended Citation:
Gustavo Angeles, John F. Stewart, Rubén Gaete, Dominic Mancini, Antonio Trujillo, Christina I. Fowler.
Health Care Decentralization in Paraguay: Evaluation of Impact on Cost, Efficiency, Basic Quality, and
Equity. Baseline Report. MEASURE Evaluation Technical Report Series No. 4. Carolina Population
Center, University of North Carolina at Chapel Hill. December 1999.
Acknowledgements
We would like to acknowledge the cooperation and generous support of numerous individuals and organizations that made the first phase of this study possible. We express our gratitude to the staff of 143 health facilities who cooperated with the research team to collect facility and staff data. We thank the 1,261 facility clients and the 2,150 women of reproductive age who provided information about their experiences with the health system, their health, and the health of household members. Without their cooperation and patience this study would not be possible. We thank also the regional health directors from Central, Cordillera and Misiones for their cooperation during the fieldwork.
The USAID Mission in Paraguay, which commissioned and supported the implementation of the baseline study, deserves special mention. We recognize and appreciate the cooperation of the following individuals: F. Wayne Tate (USAID/Paraguay Mission Director); Gerald Barth (Deputy Mission Director); Osvaldo Benítez (former Health Officer), Todd Sorenson (Democracy Officer); and Enrique Villalba (Program and Finance Officer). We also thank Barbara Kennedy, former USAID/Paraguay Mission Director, for her cooperation.
The technical, operational and field support of Paraguayan organizations were critical to all aspects of the study, from the initial conceptualization of the project to the collection and analysis of the data. We would also like to recognize the staff of PRODEP (Proyecto de Descentralización en Paraguay), especially Arturo Urrutia (PRODEP Director) and Carlos Mario Ramirez (PRODEP Health Consultant) who recognized the importance of assessing the impact of decentralization. We would like to thank CIRD (Centro de Información y Recursos para el Desarrollo) and its director, Agustín Carrizosa, for the use of CIRD facilities during the organization and implementation of the health facility fieldwork. This field support greatly facilitated the data collection effort. Agustín also provided valuable comments to the preliminary version of this report. At CEPEP (Centro Paraguayo de Estudios de Población), we acknowledge the important efforts of Cynthia Prieto (CEPEP Executive Director) and Mercedes Melian (CEPEP Research Director) in assisting the research team to incorporate the modules required for this study into the larger ENSMI 98 household survey. We also thank Leo Morris and Paul Stupp (both at the Centers for Disease Control and Prevention) for their valuable technical assistance in the development of the household questionnaire, the oversampling of the study areas and in the implementation of the household survey. Furthermore, we appreciate the efforts of ICA (Instituto de Comunicación y Arte) staff and Enrique Chase (ICA Executive Director) for successfully carrying out the client exit survey. We also value the efforts of ICA interviewers who conducted the facility surveys in a competent way.
In North Carolina, we drew upon the technical resources of the Carolina Population Center. Amy Ong Tsui (Director of the Carolina Population Center and former Project Director of MEASURE Evaluation) and David Guilkey (Senior Technical Advisor, MEASURE Evaluation) provided valuable technical assistance at the inception of this study and during all of its phases. We also thank Ties Boerma (Director of MEASURE Evaluation) for continuing the support to this study, and the members of MEASURE’s Technical Advisory Group for careful comments to the study proposal. The maps displaying the spatial relationships are the excellent work of Steve McGregor and John Spencer of the Carolina Population Center's Spatial Analysis Unit. Joy Fishel (Research Assistance, MEASURE Evaluation) provided valuable research and report preparation assistance. Brandon Howard (Information Officer, MEASURE Evaluation) played a key role in both the layout and production of the report. Last but not least, we acknowledge the careful and skilled translation work by Ruy Burgos.
USAID/Paraguay and the MEASURE Evaluation Project, through its Cooperative Agreement with USAID/Washington, provided funding for this study.
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CONTENTS
Acknowledgements........................................................................................................................................ i Executive Summary.................................................................................................................................... vii 1. Introduction........................................................................................................................................... 1
1.1. Background ....................................................................................................................................... 1 1.2. Overview of Evaluation Study........................................................................................................... 2 1.3. Overview of Baseline Indicators Report............................................................................................ 2
2. Country Background............................................................................................................................. 3
2.1. Geographic Characteristics................................................................................................................ 3 2.2. Socio-Demographic Profile ............................................................................................................... 3 2.3. Health Profile .................................................................................................................................... 3 2.4. Economic & Political Profile............................................................................................................. 4 2.5. Health Care System in Paraguay ....................................................................................................... 4
2.5.1. Policy........................................................................................................................................ 4 2.5.2. Organization & Infrastructure................................................................................................... 5 2.5.3. Health Expenditure & Financing .............................................................................................. 5
3. Health Reform: Decentralization of Basic Health Services................................................................... 7
3.1. Background ....................................................................................................................................... 7 3.2. Evolution of Health Reform Initiative............................................................................................... 7
3.2.1. Phase 1: Deconcentration.......................................................................................................... 7 3.2.2. Phase 2: Decentralization.......................................................................................................... 7
3.3. Implementing the Decentralization.................................................................................................... 8
3.3.1 Roles of the Principal Actors .................................................................................................... 8
3.4. Progress of Decentralization Process................................................................................................. 9
4. Evaluation Plan................................................................................................................................... 11
4.1. Study Objectives ............................................................................................................................. 11 4.2. Study Design ................................................................................................................................... 11 4.3. Sample Selection............................................................................................................................. 11
4.3.1. Municipalities ......................................................................................................................... 11 4.3.2. Public Health Facilities........................................................................................................... 13 4.3.3. Private Health Facilities.......................................................................................................... 13 4.3.4. Health Facility Clients ............................................................................................................ 13 4.3.5. Households ............................................................................................................................. 15
4.4. Data Collection Instruments ............................................................................................................ 15
4.4.1. Facility Questionnaires ........................................................................................................... 15 4.4.2. Client Exit Questionnaire........................................................................................................ 16 4.4.3. Household Survey Questionnaire............................................................................................ 16
4.5. Survey Procedures........................................................................................................................... 17
4.5.1. Facility Survey........................................................................................................................ 17 4.5.2. Client Exit Interview Survey..................................................................................................... 18 4.5.3. Household Data ........................................................................................................................ 18
5. Results: Facility Inventory & Observation Surveys ............................................................................ 19
5.1. Availability of Health Services........................................................................................................ 19
5.1.1. Family Planning Services........................................................................................................ 19 5.1.2. Child Health Services ............................................................................................................. 23 5.1.3. Maternal Health Services........................................................................................................ 23
5.2. Weekly Service Availability............................................................................................................ 26
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Contents
5.3. User Fees......................................................................................................................................... 27 5.4. Staff Availability ............................................................................................................................. 32 5.5. Staff Training .................................................................................................................................. 33 5.6. Group Talks..................................................................................................................................... 34 5.7. Information, Education, and Communication (IEC), Supply Stock-outs, & Record Keeping......... 36
5.7.1. Information, Education, and Communication (IEC) ............................................................... 36 5.7.2. Supply Stock-outs.................................................................................................................. 38 5.7.3. Record Keeping ..................................................................................................................... 39
5.8. Facility Supervision......................................................................................................................... 39
6. Results: Cost of Basic Health Services ............................................................................................... 43
6.1. Conceptual Issues and Relevance.................................................................................................... 43
6.1.1. Issue 1: Which costs?.............................................................................................................. 43 6.1.2. Issue 2: Definition of Output .................................................................................................. 44 6.1.3. Issue 3: Allocation of Costs to Specific Services:................................................................... 44 6.1.4. Issue 4: Cost and Efficiency.................................................................................................... 44 6.1.5. Issue 5: Relationship of Cost and Quality............................................................................... 44 6.1.6. Issue 6: Price of Inputs............................................................................................................ 45
6.2. Methods........................................................................................................................................... 45
6.2.1. Overview of Cost-Calculation Method ................................................................................... 45 6.2.2. Data Collection ....................................................................................................................... 47 6.2.3. Cost Calculations .................................................................................................................... 48
6.3. Baseline Results .............................................................................................................................. 52
6.3.1. Facility Sample ....................................................................................................................... 52 6.3.2. Total Recurrent Cost............................................................................................................... 52 6.3.3. Service Cost per Visit ............................................................................................................. 56
7. Results: Service Efficiency ................................................................................................................. 59
7.1. Conceptual Issues............................................................................................................................ 59 7.2. Methods........................................................................................................................................... 59
7.2.1. Average Staff Productivity...................................................................................................... 60 7.2.2. Staff Utilization Rate by Type of Staff.................................................................................... 60 7.2.3. Staff Utilization Rates by Facility........................................................................................... 61 7.2.4. Utilization Rates for Inpatient Beds........................................................................................ 62
7.3. Baseline Results .............................................................................................................................. 62
7.3.1. Average Staff Productivity...................................................................................................... 62 7.3.2. Staff Utilization Rates............................................................................................................. 64 7.3.3. Utilization Rate for Inpatient Beds.......................................................................................... 65 7.3.4. Cost Recovery......................................................................................................................... 65
8. Results: Client-Exit Interview & Client Perspectives on Service Quality........................................... 69
8.1. Public Facility Clients: Characteristics............................................................................................ 70 8.2. Basic Indicators of Quality in Public Facilities ............................................................................... 70
8.2.1. Convenience of Hours of Operation ....................................................................................... 70 8.2.2. Waiting Times......................................................................................................................... 72 8.2.3. Medical Consultations ............................................................................................................ 76 8.2.4. Willingness to Return to Facility ............................................................................................ 79 8.2.5. Availability of Medicines........................................................................................................ 79 8.2.6. Facility Appearance ................................................................................................................ 79
8.3. Private-Sector Clients: Indicators of Basic Quality of Health Services ........................................... 81
8.3.1. Private Facility Client Characteristics..................................................................................... 81 8.3.2. Private-Sector Client Views on Basic Quality Indicators........................................................ 83
8.4. Findings: Basic Indicators of Equity & Other Client Characteristics .............................................. 85
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8.4.1. Conceptual Issues ................................................................................................................... 85 8.4.2. Equity in the Use of Health Services ...................................................................................... 86 8.4.3. Distribution & composition of health expenditure.................................................................. 88 8.4.4. Client Residence or Place of Origin........................................................................................ 91 8.4.5. Summary................................................................................................................................. 93
9. Results: Household Survey and Patterns of Service Utilization.......................................................... 95
9.1. Classification of Households by Economic Status........................................................................... 95 9.2. Prenatal Care Services..................................................................................................................... 96
9.2.1. Use of Prenatal Services ......................................................................................................... 96 9.2.2. Source of Prenatal Services..................................................................................................... 96 9.2.3. Timing and Frequency of Prenatal Services............................................................................ 97 9.2.4. Economic Determinants of Prenatal Service Use.................................................................... 98
9.3. Delivery........................................................................................................................................... 98
9.3.1. Utilization Patterns.................................................................................................................. 98 9.3.2. Birth Attendants.................................................................................................................... 100 9.3.3. Cesarean Births..................................................................................................................... 100 9.3.4. Determinants of Delivery Location....................................................................................... 100 9.3.5. Economic Determinants of Delivery Care Use ..................................................................... 102
9.4. Post-Natal Care.............................................................................................................................. 103
9.4.1. Use of Post-Natal Care.......................................................................................................... 103 9.4.2. Economic Determinants of the Use of Post-Natal Care ........................................................ 103
9.5. Vaccination ................................................................................................................................... 105
9.5.1. Utilization Patterns................................................................................................................ 105 9.5.2. Economic Determinants of Vaccination Use ........................................................................ 105
9.6. Diarrhea......................................................................................................................................... 107
9.6.1. Prevalence of diarrhea........................................................................................................... 107 9.6.2. Care-Seeking Behavior ......................................................................................................... 107 9.6.3. Economic Determinants of Diarrhea Care ............................................................................ 108
9.7. Acute Respiratory Infection (ARI) ................................................................................................ 108
9.7.1. ARI Prevalence..................................................................................................................... 108 9.7.2. Care-Seeking Behavior ......................................................................................................... 110 9.7.3. Economic Determinants of ARI Care ................................................................................... 113
9.8. Family Planning ............................................................................................................................ 114
9.8.1. Contraceptive Prevalence...................................................................................................... 114 9.8.2. Method Mix .......................................................................................................................... 115 9.8.3. Sources of Contraceptive Supply.......................................................................................... 116 9.8.4. Quality of Family Planning Services..................................................................................... 116 9.8.5. Economic Determinants of Contraceptive Use ..................................................................... 119 9.8.6. User Characteristics, Reasons for Use, and Method Preference............................................ 119
9.9. Health and Sickness Among Household Members Over Five Years of Age................................. 121
9.9.1 Sample Characteristics and Loss of Income Due to Illness or Injury.................................... 121 9.9.2. Care-Seeking Behavior ......................................................................................................... 123 9.9.3. Source of Care ...................................................................................................................... 123 9.9.4. Economic Determinants of Health Services Use................................................................... 125
9.10. Availability & Use of Health Facilities..................................................................................... 127
9.10.1. Facility of Choice ................................................................................................................ 127 9.10.2. Facility Geographic Proximity............................................................................................. 127 9.10.3. Reasons for Bypassing Closest Facility ............................................................................... 128
REFERENCES......................................................................................................................................... 131 ANNEX A: Maps